36
8.
Troubleshooting
Problem
Cause
Solution
Cannot turn on
the power
The battery is low
Please charge in time
Battery failure
Replace the battery
Cannot charge
the battery
The adapter is not
reliably connected
Check that the adapter
connection is reliable
Battery failure
Replacement battery
The battery is
running out
quickly
The charging time for the
battery is too short
Charging time for more than
5 hours
Battery aging
Replacement battery
Apex locator
imprecise
/ not sensitive
Test wire connection
unreliable
Reconnect the test wire or
you can contact the file clip
to lip hook directly to check
the connection status
The test wire has an open
circuit or a short circuit
Replace test wire
The root canal is in poor
condition
Refer to chapter 3
Cannot start the
motor/ motor
does not work
Low voltage protection
Please charge in time
Contra angle stuck
Clean or replace the contra
angle
When the motor
is running, the
torque value is
high
Contra angle wear,
resistance becomes larger
Enter the setup mode and
run the calibration
procedure. If the calibration
fails, replace the contra
angle