Falcon Excel, Users Manual & Installation And Servicing Instructions, Page: 16 / 61

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Carefully lift off the outer door panel. The inside face of
the glass panels can now be cleaned - take care not to
disturb or wet the door insulation.
The door is triple glazed but the inner two panels are
fixed and should not be separated. After cleaning,
carefully refit the outer door panel and replace the side
fixing screws.
'Cook & Clean' Panels
The ovens have side 'Cook & Clean' panels which have
been coated with a special enamel that partly cleans itself.
This does not stop all marks on the lining, but helps to
reduce the amount of manual cleaning needed.
These panels work better above 200°C. If you do most
of your cooking below this temperature, occasionally
remove the panels and wipe with a lint free cloth and
hot soapy water. The panels should then be dried and
replaced and the oven heated at 200°C for about one
hour. This will ensure that the panels are working
effectively.
Removing the Panels to clean the Enamel Interior
If you wish to clean the enamel interior of an oven, you
will need to remove the shelves, followed by the 'Cook
& Clean' panels. Each side of the oven is fixed with four
fixing screws. You don’t have to remove the screws to
remove the oven panels - simply lift each side panel
upwards and they will slide off the screws. Then pull them
forwards:
Once the panels have been removed, the oven enamel
interior can be cleaned.
Don’t use steel wool, oven cleaning pads, or any other
materials that will scratch the surface.
Troubleshooting
A crack has appeared in the hob surface
Disconnect the cooker immediately from the power
supply and arrange for its repair. Don’t use the cooker
until after the repair.
My hob is scratched
Always use the cleaning methods recommended in this
guide, and ensure that the pan bottoms are smooth and
clean.
Marks from aluminium and copper pans as well as
mineral deposits from water or food can be removed
with a cleaning cream. However, tiny scratches are not
removable but will become less visible in time as a result
of cleaning.
The oven fan is noisy
The note of the oven fan may change as the oven heats
up - this is perfectly normal.
Grill not cooking properly
Are you using the pan and trivet supplied with the
cooker? Is the pan being used on the runners, not the
floor of the compartment? Is the grill tray pushed back
fully to the 'back stop' position?
The knobs get hot when I use the oven or grill. Can I
avoid this?
Yes, this is caused by heat rising from the oven or the
grill, and heating them up. Don’t leave the oven door
open. Make sure that the grill pan is pushed right back to
the ‘back stop’ when grilling.
Always grill with the grill
compartment door open
.
If there is an installation problem and I don’t get my
original installer to come back to fix it, who pays?
You do. Service organisations will charge for their call-outs
if they are correcting work carried out by your original
installer. Therefore, it’s in your own interest to keep track
of this installer so that you can contact them as required.
Power failure
In the event of a failure in the electrical supply, remember
to reset the clock to ensure that the timed oven continues
to operate.
Food is cooking too slowly, too quickly, or burning
Cooking times may differ from your previous oven. Check
that you are using the recommended temperatures and
shelf positions - see the oven cooking guide. Then adjust
the settings according to your own individual tastes.
The oven is not cooking evenly
Do not use a baking tray with dimensions larger than
those specified in the section on 'General Oven Tips'.
If you are cooking a large item, be prepared to turn it
round during cooking.