Pellets Stove
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GUARANTEE
GUARANTEE
GUARANTEE
GUARANTEE
Fair srl guarantees the quality of manufacture and of the materials used.
The Guarantee is valid for a period of 2 years, and runs from the date of first startup as recorded on the
certificate and corroborated by the Service Centre which carried out the operation, for the models for which
this is specified, and for other models from the date of installation as corroborated by the personnel who
installed it, provided always that not more than 24 months have passed from the date of purchase from Fair
srl; if this period has been exceeded, the guarantee will have to be recognised by the seller.
The certificate must be marked by the stamp of the staff that carried out the installation.
During that period, Fair srl undertakes to repair and/or replace free of charge those parts which in its own
exclusive judgement prove to be defective.
Such repairs shall not alter the date of expiry of the Guarantee.
The Guarantee does not cover:
1 - Damage caused by incorrect installation of the equipment or by unsuitability of the system.
2 - Faults resulting from negligence, lack of care, incompetent use, or repairs carried out by non-authorised
third parties.
3 - Parts normally subject to wear, or which have a shorter life-span than the period of Guarantee indicated
above.
For instance: strips, hearth, firebox, pyroceram, particolar painted, majolica, etc.
The guarantee is valid for 24 months from the date of first startup as indicated on this certificate, which
should be completed correctly and accompanied by the receipt of purchase as proof. The apparatus is not
guaranteed in any way for non-domestic use.
The same applies in the event that the staff of the Technical Service Centre or of Fair srl discover while doing
repairs that the date of installation/first startup is not the true one (which can be detected from identifying
details and other elements in the equipment).
The present certificate must be presented to the staff of the Authorised Customer Service Centre, together
with a document of proof of purchase (invoice or docket), every time the client ask for an intervention during
the guarantee period.
Fair srl will not be liable for loss or damage caused to persons or things resulting from breakdown, forced
suspension of use of the equipment or improper use.
The Guarantee is valid only on the following conditions:
1 - The equipment must be installed by qualified personnel.
2 - The instalment must be done in accordance with the Laws in force in the territory and according to the
directions given in the instruction manual.
3 - Any repairs must be carried out only by staff of Authorised Service Centres.
4 - The Guarantee certificate must be completed in all its parts in a clear and readable manner.
Fair srl grants no other Guarantees apart from the above.
In case of any dispute, the Court of Vicenza shall have Jurisdiction.
Technical Services
Technical Services
Technical Services
Technical Services––––Original spare parts
Original spare parts
Original spare parts
Original spare parts
Before leaving the factory, this apparatus has been tested and commissioned by expert, specialised staff, in
order to achieve the best possible results in operation. Any repairs or commissioning that may become
necessary must be carried out with the greatest care and attention; we therefore advise you to always refer to
the dealer who sold the apparatus to you or to our nearest Technical Servicing Centre, specifying the model
and serial number and describing the problem. Also bear in mind that original spare parts can be obtained
only and exclusively from our Technical Servicing Centres and authorised points of sale.
