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The fire has a weak and
orange flame, pellets
don’t burn correctly and
the glass gets black
The air for combustion isn’t enough
The waste pipe is blocked
The stove is obstructed
Fumes extractor is damaged
Check the following: possible
obstructions of the air inlet on the
back of the stove: brazier grid holes
obstructed and/or brazier box with
too much hash: exchanger pipes too
dirty; clean the extractor blades and
its scroll
Exhaust chimney is partially or
totally obstructed (call an expert
stove fitter to check the chimney
from the stove outlet to the chimney
pot). Have it cleaned immediately.
Clean the stove inside (see
Maintenance).
Pellets can burn thanks to the
chimney flue depression without the
aspirator.
Have
it
replaced
immediately as it can be bad for your
health. Call a specialised technician.
The exchanger fan keeps
working when the stove is
cold
Temperature fumes feeler is faulty
Electronic card is faulty
Replace the fumes feeler. Call a
specialised technician.
Replace the card. Call a specialised
technician.
Ashes around the stove
Faulty or damaged doors strips
Fumes pipe tubes are not airtight
Replace the strips.
Seal immediately the pipe fitting
(with high temperature silicone)
and/or replace the pipes with new
ones. Fumes pipes that aren’t
airtight can be dangerous for your
health. Call an expert stove fitter.
The stove switches off.
Alarm
1
displayed
“BLACK OUT”
Plug accidentally unplugged
Temporary power failure
Faulty electronic card
Verify the plug is plugged in.
Verify the power failure and start the
stove again.
Replace the card. Call a specialised
technician.
The stove is in steady
condition, the display
shows:
“WORK
MODULAT-”
Environment temperature reached
Fumes outlet temperature reached
The stove works at minimum rate: no
problem.
When working normally
the stove display shows
“CLEANING FIRE-POT”
Cleaning grate
The stove goes to minimum and
extraction ventilation to maximum:
no problem.