FAIR H18, Maintenance And User Manual

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
IF THERE IS A PROBLEM
Problem Cause Solution
The control panel doesn’t
start 
The stove hasn’t got electrical input

Card protection fuse is burned

Control panel is faulty

Flat cable is faulty

Electronic card is faulty

Verify if the plug is connected.

Replace the fuse. Call a specialised
technician.

Replace the control panel. Call a
specialised technician.

Replace the flat cable. Call a
specialised technician.

Replace the electronic card. Call a
specialised technician.
The stove doesn’t start.
Alarm 5 displayed: “NO
LIGHTIN-” 
The tank is empty

The brazier isn’t cleaned

The feeler hasn’t detected the
minimum threshold to start

Starting plug is faulty

Outside temperature is too cold

Pellets are wet

Fumes feeler is faulty

Electronic card is faulty

The fire is on but does not sufficiently
heat the smoke probe before the alarm
sounds

Fill the tank.

Clean the brazier (see
Maintenance).

Empty the brazier and start again, if
the problem continues call a
specialised technician.

Replace the plug. Call a specialised
technician.

Pellets must be stored in a dry room.
Verify.

Replace the feeler. Call a
specialised technician.

Replace the card. Call a specialised
technician.

Restart the stove and check if the
problem persists.
Pellets don’t get to the fire
box 
The tank is empty

Cochlea is blocked by a strange object
(ex. Nails)

Cochlea gear motor is damaged

Verify if there is an alarm activated on
display (ex. FAILURE DEPRESS,
SAFETY THERMAL …..)

Fill the tank.

Unplug the plug, move the inside
hand protection of the tank, empty
the tank, clean the cochlea e start
again.

Replace the gear motor. Call a
specialised technician.

Call a specialised technician to
check the stove and detect the
problem.
The fire goes out and the
stove stops 
The tank is empty

Cochlea is blocked by a strange object
(ex. Nails)

Pellets aren’t of good quality

Incorrect calibration of the stove
according to the system

Verify if there is an alarm activated on
display (ex. FAILURE DEPRESS,
SAFETY THERMAL …..)

Fill the tank.

Unplug the plug, move the inside
hand protection of the tank, empty
the tank, clean the cochlea e start
again.

Try different types of pellets.

The pellets supply must be
regulated
by a specialised
technician.

Call a specialised technician to
check the stove and detect the
problem.