EZ Call a Matic, User Manual

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106 - Raw Data Pass Thru
This option is more of a trouble shooting aid and normally needs to be used at installation time.
When this option is enabled, all the data received from the serial port connected to the PBX will be
rerouted to the serial / parallel printer port without any changes. However, if the serial port
receiving data from the PBX itself is not configured properly to match the PBX parameters, there
will be an error from the serial port and no data will be output onto the printer port.
Raw data pass through from PBX to PRINTER - Disable or Enable
When finished with this option you must be sure to disable this option or calls will not be
processed. However, this option is automatically disabled at midnight.
Default = disabled
If the raw data received from the PBX is being sent out on the second serial port, care must
be taken to set the output baud rate higher than the incoming baud rate. Or, if the output is
being directed to the parallel printer, disable the serial printer in the Printer setup. Failure to
do so will result in errors or the unit will reset.
107 - Grace Period
Most of the PBXs cannot detect whether a call was actually completed or not or whether the
called number was busy or there was no answer etc., since the call-through signal is not available
from the CO.
Hence, if a call was made to a number from which there was no reply or was engaged - but the
caller's handset was off the hook for 1 minute, the call record would indicate that the call duration
was 1 minute, even though the call was never put through or answered.
In such cases, a grace period may be set for different types of calls. If a call record is received with
duration less than the grace period for that type of call, it would not be charged. However, if the
call duration is greater than the grace period set in the unit, then the entire duration of the call -
which includes the dialing time and waiting to connect time - is also charged for. Some PBXs may
already have a grace period setting. (Consult the PBX manual for more details).
Note: The grace period type of call validation is only an approximation method. Hence,
there will always be some instances where a call that was never put through will be charged
for and some calls that were put through would not be charged for.
If “Answer Detection”
is enabled in Program #103, the grace period method of charging will be applied to
only those calls that DO NOT have an answer detection character in the call record.
"LOCAL CALLS enter period in seconds:" 45 seconds
"LONG DISTANCE CALLS enter period in seconds:" 45
"INFORMATION CALLS enter period in seconds:" 10
"INTERNATIONAL CALLS enter period in seconds:" 55
"STORE GRACE CALLS? YES / NO :" Default = no
If the calls, which are within the grace period and hence not charged, are to be stored, select YES.
In these calls, a
Þ appears in the position of the decimal point to indicate that it is a call within the
grace period.
Call — A — Matic