Extron electronics TouchLink TLP 350CV Installation Manual Download Page 47 | Manualshive

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Updating Firmware

Firmware for the TLP 350CV can be upgraded using the extron Firmware Loader, a web
browser and the default web pages, or GUI Configurator. before starting, consult your IT
team and ensure that the TLP 350CV has a unique IP address.
before an upgrade, visit

www.extron.com

to obtain the latest firmware.

NOTE:

The factory default IP address for the TLP 350CV is 192.168.254.254. Consult

with your IT Department to ensure all IP addresses are correctly assigned.

Obtaining the Firmware Update File

Firmware update files are located on the software disc that ships with unit or can be
downloaded, free of charge, from the extron website (

www.extron.com

).

To download a firmware file to a computer:

1.

Power on a computer with internet access.

2.

To download firmware for the TouchLink panel unit:

a.

From the Software Products disc, insert the disc into the DVD ROM drive and select
the

Firmware

tab. Locate the firmware file and click

Install

. Follow the on-screen

instructions to download the file. Note the file location.

b.

From the extron web site (

www.extron.com

), select the

Download

tab, then click

on the

Firmware

selection. Locate the firmware file and click

Download

. Follow

the on-screen instructions to download the file. Note the file location.

Figure 28.

Extron Web Page — Download Center

3.

Use the update method of your choice to install the new firmware.

41

TLP 350CV • Reset Modes and Button Replacement

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Summary of Contents for TouchLink TLP 350CV

Page 1: ...68 1692 01 Rev B 08 10 TouchLink 3 5 Cable Cubby Touchpanel TLP 350CV Installation Guide Architectural Connectivity ...

Page 2: ...nden sollten Sie alle Sicherheits und Bedienungsanleitungen genau durchlesen und verstehen Aufbewahren der Anleitungen Die Hinweise zur elektrischen Sicherheit des Produktes sollten Sie aufbewahren damit Sie im Bedarfsfall darauf zurückgreifen können Befolgen der Warnhinweise Befolgen Sie alle Warnhinweise und Anleitungen auf dem Gerät oder in der Benutzerdokumentation Keine Zusatzgeräte Verwenden...

Page 3: ...a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense NOTE This unit was tested with shielded cables on the peripheral devices Shielded cables must be used with the unit to ensure compliance with FCC emissions limits For more information on safety guidelines regulatory compliances EMI EMF compliance accessi...

Page 4: ......

Page 5: ...Mounting the Power Supply US models only 11 Using tie wraps for cable strain relief 11 Initial Configuration 12 Front Panel Controls and Indicators 12 Configuring the TLP 350CV Initial Setup 13 Internal On screen Menus 13 IP Network 16 DHCP 16 Video 16 Touchscreen Calibration 17 Configuration Software 18 Software Control 18 Installing Software 19 System requirements 19 GUI Configurator and Global ...

Page 6: ...TLP 350CV Contents vi ...

Page 7: ...loy a fully configurable furniture mounted touchscreen control with cable management and easy access to A V connectivity and power Global Configurator and GUI Configurator software along with ready to use templates make system setup fast and easy with no programming required An integrated Ethernet port provides communication with IP Link enabled control processors for controlling and monitoring A ...

Page 8: ... auto dimming feature to adjust LCD screen backlighting to ambient lighting Lid switch activates the touchscreen when the lid is opened and deactivates when closed for energy savings Sleep mode conserves power when no button presses are detected for a user determined period of time the unit enters sleep mode to conserve power When a user touches the screen the panel is reactivated Trim Ring and li...

Page 9: ... IO CON TRO L VIDE O OUT PUT LEVEL A B C D E PEAK ING MLC P 350 2 1 R CONF IG 100 TX LINK ACT 3 RX 1 2 3 1 2 4 1 2 3 4 I O RELA Y IR S TCP IP Network MLC P 350 Mounted through a table or podium Video PC LAP TOP DVD DOC CAM AUX ILIA RY DIS PLA Y ON DIS PLA Y OFF AUT O IMA GE VOL UM E VOL UM E Extron TLP 350CV 3 5 TouchLink Panel Cable Cubby Ex tron Figure 1 TLP 350CV Application ...

Page 10: ...device z z Global Configurator version 3 0 4 or later z z GUI Configurator version 1 1 or later Other Hardware An Extron IP Link control interface must also be connected to the same network domain as the TouchLink panel Suggested models include z z IPL T S series e g IPL T S4 z z IPL 250 z z IPL T CR48 z z IPL T SFI244 z z System 208 D z z IPL 500 See the Extron Web site www extron com for further...

Page 11: ...the proper cutout dimensions or a router template for the craftsman cutting the enclosure opening in the furniture z z Determine the number and type of AAPs required by the installation Prepare the Cable Cubby enclosure z z Install the power module z z Assemble the pass through AAPs install cables and if applicable install passive AAPs Loosely fasten all AAPs to the AAP shelf z z Install the AAP s...

Page 12: ...furniture Ensure the table surface is at least 3 8 inch 0 375 in 0 95 cm thick WARNING Make certain the correct cutout dimensions are being used before proceeding Extron Electronics is not responsible for improperly positioned Cable Cubby models Double check before you cut z z If using a routing template be certain it is the correct template for the TLP 350CV z z If using a CNC router be certain t...

Page 13: ...US or six Int l spaces for passive or pass through AAPs TIP The recommended way to install the cables and AAPs is to populate the shelf brackets with pass through and passive AAP plates outside the enclosure as shown below then install the populated AAP shelf assembly into the enclosure Assemble AAP Brackets and AAPs Pass through AAP s provide direct cable connection and must have the cable instal...

Page 14: ...ps head screws secure AAP shelf assembly and power module Tighten the AAP Nuts Large holes provide tool access to fasten rear brackets Push power module and AAP assembly through bottom of enclosure Install the power module on the left side Rear Shelf Bracket 3 2 4 1 Figure 3 Power Module and AAP Assembly Installation TIP If the AAP shelf assembly does not easily slide into the enclosure loosen the...

Page 15: ...erside of the enclosure into the opening see figure at right 3 Install the table clamps onto the pins on the side of the enclosure at a height which allows the clamp to reach the underside of the tabletop 4 Tighten the screws on the table clamps to secure the enclosure to the bottom of the table CAUTION Do not overtighten the screw clamps Overtightening can bend the horizontal flange of the clamp ...

Page 16: ...lor 1 white orange 1 white green 2 orange 2 green 3 white green 3 white orange 4 blue 4 blue 5 white blue 5 white blue 6 green 6 orange 7 white brown 7 white brown 8 brown 8 brown Ethernet Ethernet RS 232 Projector IPL 250 IP Link Ethernet Control Processor Straight through Cable Crossover Cable Source Device INPUT LAN POWER 12V 500mA MAX 1 2 3 4 COM 3 IR 3 S G S G TX RX 4 RELAY 3 4 COM1 TX RX RTS...

Page 17: ... shall not be permanently fixed to building structure or similar structure Mounting the Power Supply US models only Under Desk Mount Release Bracket Wood screws Included The ZipClip 100 mounting kit included with the TLP 350CV enables the power supply to be securely mounted on most surfaces including racks tables and lecterns Attach the bracket to the mounting surface using two or more screws as s...

Page 18: ...icators The front panel provides control and operation via the touch screen the side buttons and speaker a c b d g f h e Figure 5 TLP 350CV Front Panel a Light Sensor Provides auto dimming of the display to maximize viewability in differing lighting conditions b LCD screen The backlit LCD screen has a resolution of 320 x 240 with 18 bits pixel 6 bits color plus an 8 bit alpha channel providing 26 ...

Page 19: ...8 g Reset LED Indicator under faceplate Green LED that flashes to indicate the various reset modes see Reset Modes on page 38 h Illumination LEDs A small block of LEDs illuminate the Cable Cubby inner AAP plates Configuring the TLP 350CV Initial Setup Prior to using the TLP 350CV it is essential to configure it using the internal on screen menus The menus are pre loaded and cannot be altered by th...

Page 20: ...ys the graphics and text that were on screen as the sleep timer activated NOTE When the sleep mode is overridden the first press is ignored to avoid inadvertent button operation Subsequent presses will engage button functions Backlight Sets maximum touchpanel backlighting Guidely adjust backlighting from 0 to 100 by pressing the Down or Up buttons The current setting is shown just above the button...

Page 21: ...ds Volume not available on TLP 350CV Sounds volume provides audio level control when monitoring a playback device if connected Adjust sound volume from 0 min to 255 max by pressing Dn or Up Main Dn Up Dn Up Dn Up Master 255 Click 255 Sounds 255 Main Vol Time IP Exit Down Up Down On On Up Sleep timer 50000 Sec Backlight 073 Auto Backlight Vid LED Backlight Time and Date The time tab also adjusts th...

Page 22: ...tory default IP address is 192 168 254 254 Consult with your IT Department to ensure all IP addresses are correctly assigned Subnet Mask This text box displays the currently configured subnet mask for the panel To change the subnet mask 1 Press the on screen subnet mask box A new screen appears with a number pad 2 Enter the desired subnet mask in the format xxx xxx xxx xxx 3 If a mistake is made p...

Page 23: ...uchscreen panel does not react properly to a finger touch it may require calibration To access the touchpanel calibration screen 1 From the main setup menu press the recessed menu button e once to access the calibration menu From any other screen press the recessed menu button twice within one second to access the calibration menu The screen shown on the right appears 2 Using a finger press and ho...

Page 24: ...re control functions are assigned to the text and graphic items in the layout After assigning the control functions the project is rebuilt and uploaded to the controller These two programs provide versatility and adaptability for configuration and control of an A V system as it grows and evolves Both are included on the disc provided with the TLP 350CV and are also available free on the Extron web...

Page 25: ...lation A folder is created on the C drive and an icon may be placed on the desktop Using the TouchLink Panel Web Pages The TLP 350CV TouchLink panel has default Web pages that can be used to read and change the current settings of the panels The Web pages can be accessed as follows 1 Open your browser and type the IP address of the TLP 350 unit into the address box The browser opens the TouchLink ...

Page 26: ...ords 4 To upgrade the unit s firmware select Firmware Upgrade More detailed instructions are found in the Updating Firmware from a Browser section on page 17 5 Click on the Touchpanel tab which allows the user to alter the Touchpanel and volume settings These correspond to the Main settings see page 8 and Volume settings see page 9 in the on screen menus TLP 350CV Configuration Software 20 ...

Page 27: ...Figure 10 Touchpanel Configuration TLP 350CV Configuration Software 21 ...

Page 28: ...ress the F1 key while within the program NOTE To configure the TLP 350CV use GUI Configurator version 1 1 or later To use the GUI Configurator program follow these instructions 1 Click on the desktop icon A splash screen appears momentarily and then the program opens at the main screen behind the GUI Configurator Start Options dialog box Figure 11 Opening GUI Configurator TLP 350CV Configuration S...

Page 29: ...Figure 13 GUI Configurator New Project Dialog Box A series of icons offer the choice of creating a project with or without a template and allows you to select the size and type of Touchlink panel If you are creating a project from an existing template you can use the factory loaded templates or select a previously created template TLP 350CV Configuration Software 23 ...

Page 30: ... Click Open to open the file The project will open in GUI Configurator z z Download an Existing Project from a Panel Clicking OK opens a dialog box that allows you to download a file that has been uploaded to a panel Figure 15 GUI Configurator Download Project Dialog Box In the dialog box that opens enter the IP address of the panel and use the Browse button to navigate to a folder where the file ...

Page 31: ... Figure 16 GUI Configurator Main Screen 4 To save the project select Save Project from the File menu The project file is saved If this is the first time saving the project file the Save As dialog box appears If the Save As dialog box appears a Browse for the location where the project file is to be saved b Enter a file name for the project c Click Save 5 The project can be uploaded to one or more ...

Page 32: ...elect Upload to Selected Panels The Build Manager dialog box opens showing the build progress Once the build is complete this dialog box closes and the File Upload Manager screen opens The upload begins automatically b Select Close this dialog when upload completes checkbox in the Automatic Settings section so that the File Upload Manager screen closes automatically once the upload completes This ...

Page 33: ...ogram This section describes how to set up Global Configurator project with an IPL 250 Setting up a project with another IP Link product will be similar but you should consult the Global configurator help file for exact information about the product you are using 1 Double click on the GC3 desktop icon The Global Configurator 3 Start Options box opens Figure 19 Global Configurator 3 Start Options 2...

Page 34: ...l The default Telnet connection is port 23 and HTTP is port 80 so these values do not usually need to be changed If necessary set Administrator and User passwords If required set the date and time Checking the Set Device as GlobalViewer Host box is optional TLP 350CV Configuration Software 28 ...

Page 35: ... IP address of the IP Link controller The default value is 192 168 254 254 but this may have been changed Check with your IT Department to verify the address c Enter a Display Name into the text box This is what the device will be known as in the Global Configurator project d Checking the Make this device a GlobalViewer Host checkbox is optional e Set the telnet port usually 23 and the web port us...

Page 36: ...the available ports Figure 22 Configuring an IP Link Device 6 Select Touchpanel Port 1 The screen shows the available options for the TouchLink panel To add the GUI Configurator project that was uploaded to the TouchLink panel click Click here to add one Figure 23 Adding a TouchLink panel TLP 350CV Configuration Software 30 ...

Page 37: ...ter the password c Check the Import Apply Layout box and click OK 8 The window now shows the GUI from the TouchLink panel Figure 25 Touchpanel GUI Loaded Onto Global Configurator 3 9 You must now use Global Configurator to associate functions with the screen elements that you designed in GUI Configurator The steps for carrying this out can be found in the Global Configurator help file TLP 350CV Co...

Page 38: ...mbrane Memory SDRAM 16 MB for graphics processing 8 MB for system use Flash 7 MB for project storage 1 MB for system use Control Ethernet interface Ethernet control communications port 1 female RJ 45 connector Ethernet data rate 10 100Base T half full duplex with autodetect Ethernet protocol ICMP IP TCP control UDP DHCP Telnet Default settings Link speed and duplex level autodetected IP address 19...

Page 39: ...half space Frequency response 900 Hz to 6 kHz 5 dB Playback format s WAV files 8 bit PCM mono 8 kHz sampling General External power supply 100 VAC to 240 VAC 50 60 Hz external to 12 VDC 1 A regulated Power input requirements 12 VDC 0 75 A Temperature humidity Storage 13 to 158 F 25 to 70 C 10 to 90 noncondensing Operating 32 to 122 F 0 to 50 C 10 to 90 noncondensing Cooling Convection no vents Mou...

Page 40: ...iture or other surface Pay special attention to the direction the unit will face the unit s connector access side is underlined Extron is not responsible for miscut mounting holes Top plate outer rim 8 15 W x 6 65 D 20 70 cm W x 16 89 cm D Surface cutout inside rim 7 50 0 00 0 02 W x 6 00 0 00 0 02 D 19 05 0 00 0 05 cm W x 15 24 0 00 0 05 cm D Box under surface 7 42 H x 10 87 W front rear of unit ...

Page 41: ...omplies with the applicable requirements of RoHS and WEEE MTBF 30 000 hours Warranty 3 years parts and labor touchscreen display and overlay components are covered for 1 year NOTES All nominal levels are at 10 Specifications are subject to change without notice 35 TLP 350CV Reference Information ...

Page 42: ... outlet 60 1017 020A 60 1017 021A 60 1017 020D 60 1017 021D 60 1017 020J 60 1017 021J 60 1017 0200 60 1017 0210 Default Button kit 10 preinstalled Power Supply 12 VDC 1 0 A Button Kit Accessories Table Clamp assembly 2 AAP nuts bag DVD with software and Installation Guide TLP 350CV Setup Guide Pass through and Blank AAPs Included AAPs Pass through Blank US 4 3 EU Universal 3 3 No AC 4 5 AAP Bracke...

Page 43: ... Cable Retractor Network Cable Retractor HDMI Cable Retractor USB Cable Retractor DVI 70 678 01 70 678 02 70 678 03 70 678 04 70 678 05 70 678 06 IPL T S1 60 801 81 IPL T S2 60 544 81 IPL T S4 60 544 83 IPL T S6 60 544 84 IPL 250 60 1026 81 IPL 500 60 1071 01 IPL T CR 48 60 544 05 IPL T SFI 244 60 544 06 System 208 60 1051 02 Single space AAP Bracket Kit 70 693 01 37 TLP 350CV Reference Informatio...

Page 44: ... shown below NOTE The access holes are very small Take care when pressing the reset button to avoid scratching the faceplate The successful completion of a reset is indicated by four flashes of the reset LED The TLP 350CV reset modes are initiated by pressing the reset button on the front panel See the table on the following page for details Reset Modes The TLP 350CV has four reset modes that corr...

Page 45: ...vents on or off Useful for troubleshooting Reset all IP Settings 4 Press and hold the Reset button for about 6 sec until the Power LED blinks twice once at 3 sec again at 6 sec then release and within 1 second press Reset momentarily 1 sec NOTE Nothing happens if the momentary press does not occur within 1 second z z Enables ARP capability z z Set the IP address to 192 168 254 254 default z z Sets...

Page 46: ... The faceplate is still captured by two clips on the bottom While rotating the faceplate away from the panel push it down slightly to release the two clips NOTE Prior to removing the faceplate it may be helpful to rotate the touch panel forward as if closing it to about a 30 angle to prevent the buttons from falling out of the faceplate 4 Replace all desired buttons making certain the text has the...

Page 47: ...ded free of charge from the Extron website www extron com To download a firmware file to a computer 1 Power on a computer with internet access 2 To download firmware for the TouchLink panel unit a From the Software Products disc insert the disc into the DVD ROM drive and select the Firmware tab Locate the firmware file and click Install Follow the on screen instructions to download the file Note t...

Page 48: ...ve and select the Software tab Locate the Firmware Loader program and click Install Follow the on screen instructions to install the program b To install from the Extron Web site www extron com select the Download tab click on the Software tab then locate the Firmware Loader program and click Download Follow the on screen instructions to complete installation 4 Open the firmware loader utility 5 O...

Page 49: ...d ensure the computer and the TLP 350CV are connected to the same network If necessary install the Extron Firmware Loader utility onto the computer see step 3 of the previous section 2 Download the firmware upgrade See Obtaining the Firmware Update File on page 41 Make a note of the folder where the firmware file is saved 3 Open GUI Configurator then select the Firmware Loader by clicking on Firmw...

Page 50: ... TLP 350CV Default Web Page Figure 32 Firmware Upgrade Web Page 5 Click on the Configuration tab at the top of the page and then select Firmware Upgrade from the bar on the left 6 Use the Browse button to navigate to the firmware file that was saved in step 3 7 Click Upload The Touchpanel screen will show the message Firmware Uploading Please Wait When the firmware is uploaded there is a message s...

Page 51: ...defective please call Extron and ask for an Application Engineer to receive an RA Return Authorization number This will begin the repair process USA 714 491 1500 Europe 31 33 453 4040 Asia 65 6383 4400 Japan 81 3 3511 7655 Units must be returned insured with shipping charges prepaid If not insured you assume the risk of loss or damage during shipment Returned units must include the serial number a...

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