Extron electronics DXP HD 4K Series Setup Manual Download Page 1

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68-2759-50

Rev. B

01 16

DXP HD 4K Series

HDMI Matrix Switchers

Matrix Switchers

Setup Guide

Summary of Contents for DXP HD 4K Series

Page 1: ...68 2759 50 Rev B 01 16 DXP HD 4K Series HDMI Matrix Switchers Matrix Switchers Setup Guide ...

Page 2: ...al usuario de la presencia de voltaje peligroso sin aislar dentro del producto lo que puede representar un riesgo de descarga eléctrica ATENCIÓN Este símbolo cuando se utiliza en el producto avisa al usuario de la presencia de importantes instrucciones de uso y mantenimiento recogidas en la documentación proporcionada con el equipo Para obtener información sobre directrices de seguridad cumplimien...

Page 3: ...ners The following registered trademarks registered service marks and trademarks are the property of RGB Systems Inc or Extron Electronics Registered Trademarks AVTrac Cable Cubby CrossPoint DTP eBUS EDID Manager EDID Minder Extron Flat Field FlexOS Global Configurator GlobalViewer Hideaway Inline IP Intercom IP Link Key Minder LinkLicense LockIt MediaLink NetPA PlenumVault PoleVault PowerCage PUR...

Page 4: ...ed for the number zero and O is the capital letter o Computer responses and directory paths that do not have variables are written in the font shown here Reply from 208 132 180 48 bytes 32 times 2ms TTL 32 C Program Files Extron Variables are written in slanted form as shown here ping xxx xxx xxx xxx t SOH R Data STX Command ETB ETX Selectable items such as menu names menu options buttons tabs and...

Page 5: ...ggling between Lock Modes 2 and 0 22 Selecting Front Panel Lock Mode 2 or Toggling between Lock Modes 2 and 1 24 Viewing Ties 25 Muting an Output from the Front Panel 26 Viewing the Mute Configuration 27 Selecting the Remote RS 232 Port Baud Rate 28 Remote Control 29 Establishing a Network Ethernet Connection 29 Connection Timeouts 30 Number of Connections 30 Verbose Mode 30 SIS Commands 30 Host t...

Page 6: ...DXP HD 4K Series Contents vi ...

Page 7: ... to the built in HTML pages which you can use to operate the switcher The terms DXP switcher and DXP switcher are used interchangeably in this guide to refer to all DXP HD 4K models About the DXP HD 4K Series Matrix Switchers The Extron DXP HD 4K series are digital matrix switchers that route HDMI signals from multiple sources to any or all of up to 16 HDMI equipped display devices All DXP matrix ...

Page 8: ...annel Display On Off Mute Screen Control Lighting Control May 10 2011 2 48 PM channel Tuner Number Pad Video Preview Presets Bravo Volume Mute Audio Control Blu ray Security Camera PC Laptop DVD Aux Tuner 1 2 3 Extron Help System Off Channel Display On Off Mute Screen Control Lighting Control May 10 2011 2 48 PM channel Tuner Number Pad Video Preview Presets Bravo Volume Mute Audio Control Blu ray...

Page 9: ... lock tab esc F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 F19 alt option command delete fn home clear enter 8 5 2 7 0 4 1 9 6 3 page up page down end delete command option control shift return 1 2 3 4 5 6 7 8 9 0 _ Q W E R T Y U I O P A S D F G H J Z X C V B N M K L control shift caps lock tab esc F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 F19 alt option comm...

Page 10: ...4 DXP HD 4K Series Introduction ...

Page 11: ...Optional DXP 1616 Series only Change any required button labels see Making Labels Using the Button Label Generator Program DXP 1616 Series Only in the DXP HD 4K User Guide 5 If desired connect a computer or control system to the Remote RS 232 control port see figures 3 and 4 E or to the front panel USB Config port see figures 10 and 11 E on page 14 6 If desired connect a network switch a control s...

Page 12: ...s effectuez des connexions Les décharges électrostatiques ESD peuvent endommager l équipement même si vous ne pouvez pas le sentir le voir ou l entendre Tx Rx G RESET REMOTE DXP 88 HD 4K SPDIF L R 1 2 AUDIO OUTPUTS OUTPUTS 1 5 2 6 3 7 4 8 INPUTS 1 5 2 6 3 7 4 8 100 240V 1 0A MAX 50 60 Hz C C B B A A F F E E D D I I H H G G LAN Figure 3 DXP 88 HD 4K Rear Panel DXP 1616 HD 4K I N P U T S O U T P U T...

Page 13: ...utput see Securing HDMI Cables with the LockIt HDMI Cable Lacing Bracket C Reset LED While you are holding the Reset button this green LED blinks every 3 seconds to indicate the level of reset that will occur if the button is released at that point see D Reset button D Reset button This recessed button initiates four levels modes of reset Use a pointed object such as a small screwdriver to press a...

Page 14: ...er or a touch panel control to this 3 5 mm 3 pole captive screw connector to configure and control the switcher via SIS commands Connect the 9 pin connector end of the RS 232 cable to the serial port of your computer or control system Figure 5 Wiring the Remote RS 232 Connector See SIS Commands on page 30 for definitions of some of the basic SIS commands to set up the DXP F LAN port Connect a comp...

Page 15: ...e A cable that is wired the same at both ends is called a straight through cable because no pin or pair assignments are swapped RJ 45 Connector Insert Twisted Pair Wires 1 2 3 4 5 6 7 8 Pins Crossover Cable Straight through Cable Pin 1 2 3 4 5 6 7 8 Wire Color White green Green White orange Blue White blue Orange White brown Brown Wire Color T568A T568B End 1 End 2 End 1 End 2 White orange Orange ...

Page 16: ...t Tip No Ground Here No Ground Here Tip Sleeves L R L R Figure 7 Wiring the Captive Screw Audio Output Connectors The DXP 168 and 1616 have four analog audio output connectors while the DXP 44 84 and 88 have two ATTENTION For unbalanced audio output connect the sleeves to the ground contact DO NOT connect the sleeves to the negative contacts Pour l audio asymétrique connectez les manchons au conta...

Page 17: ...on mounting screw from the panel enough to allow the LockIt lacing bracket to be placed over it 2 The screw does not have to be removed 3 Place the LockIt lacing bracket 3 on the screw and against the HDMI connector then tighten the screw to secure the bracket ATTENTION Do not overtighten the HDMI connector mounting screw The shield it fastens to is very thin and can easily be stripped Ne serrez p...

Page 18: ...he front panel for device configuration control and firmware upgrades Extron CONFIG INP 1 5 2 6 A A C O N T R O L CONFIG 15 16 15 16 ESC VIEW PRESET ENTER B B DXP 88 HD 4K Series DXP 1616 HD 4K A Config port location on DXP 44 84 and 88 HD 4K B Config port location on DXP 168 and 1616 HD 4K Figure 9 Front Panel Config Port Locations ...

Page 19: ...nto two sets with the input and output buttons located on the left side of the control panel and the control buttons on the right side Buttons and LEDs The front panel buttons have multiple primary and secondary functions For more details on these functions see the DXP user guide The DXP 44 84 and 88 have non illuminated buttons each of which has an LED beside it These bicolor red and green LEDs l...

Page 20: ...ESC I O VIDEO AUDIO INPUTS SIGNAL HDCP 1 2 3 4 5 6 7 8 DIGITAL CROSSPOINT MATRIX SWITCHER DXP HD 4K SERIES B B C C H H F F G G Figure 10 DXP 88 HD 4K Front Panel Figure 11 shows a DXP 1616 HD 4K front panel The DXP 168 front panel is identical to this one NOTE Although the DXP 168 has 16 input and output buttons output buttons 9 through 16 are not functional except for creating and recalling prese...

Page 21: ...Remote port connection can both be active at the same time If commands are sent simultaneously to both ports the command that reaches the DXP first is handled first For more information about this port see Front Panel Config Port on page 12 B Input buttons The input buttons have the following functions Primary Select an input Identify the selected input DXP 168 and 1616 only Secondary Save and rec...

Page 22: ...rimary Place the switcher in preset saving mode to save a configuration as a preset and in preset recalling mode to activate a previously defined preset Indicate when preset saving mode is active blinks and when preset recalling mode is active lights steadily Secondary Select the baud rate for the Remote RS 232 port View button DXP 168 and 1616 only The View button has the following functions Prim...

Page 23: ...io or video for the input or output Select audio or video for the configuration that is being viewed Secondary Select the baud rate for the Remote RS 232 port Set the front panel lock mode executive mode View the video or audio mute status of the selected input or output F Audio and Video LEDs DXP 44 84 and 88 only These two LEDs are located to the right of the I O button and light to indicate whe...

Page 24: ...UDIO Lights red when audio is selected Figure 12 I O Button and LEDs DXP 44 84 and 88 NOTE For the DXP 88 Series you cannot select both audio and video for a tie at the same time You must repeat the tie process for each type of tie audio and video that you want to create for the desired input and output For example first create a video tie between an input and output then create an audio tie for t...

Page 25: ...icates an audio only tie de embedded audio outputs 1 and 2 Blinking green indicates the need to confirm the change 1 1 ENTER Figure 15 Selecting an Output for the Tie DXP 88 Series DXP 168 and 1616 ENTER 2 4 Amber indicates a video and audio tie de embedded audio outputs 1 4 Green indicates a video only tie Red indicates an audio only tie de embedded audio outputs 1 4 Blinking green indicates the ...

Page 26: ...ve only enough front panel buttons for presets 1 through 16 8 inputs and 8 outputs presets 17 through 32 can be saved and recalled via SIS and PCS DXP 168 and 1616 PRESET PRESET PRESET PRESET Preset button blinks Press and hold 2 seconds Save a preset Recall a preset Preset button lights Press and release All input and output buttons with assigned presets light red The currently assigned preset is...

Page 27: ... to save or recall The Enter LED blinks green to indicate the need to activate the save or recall 1 ENTER Figure 19 Press an Input or Output Button to Select a Preset DXP 44 84 and 88 DXP 168 and 1616 The button blinks red to indicate that this preset is selected to save or recall The Enter button blinks green to indicate the need to activate the save or recall 1 ENTER Figure 20 Press an Input or ...

Page 28: ...g presets Changing lock modes Advanced features consist of Setting video and audio output mutes Setting the RS 232 port baud rate NOTE The switcher is shipped from the factory in lock mode 2 Selecting Front Panel Lock Mode 2 or Toggling between Lock Modes 2 and 0 NOTES If the switcher is in lock mode 0 or 1 this procedure selects mode 2 If the switcher is in lock mode 2 this procedure selects mode...

Page 29: ...y 2 seconds If the DXP is now in lock mode 2 the Esc Video and Audio buttons blink twice If the DXP is now in lock mode 0 the Video and Audio buttons blink twice In lock mode 2 In lock mode 0 CONTROL I O AUDIO VIDEO I O AUDIO VIDEO ENTER PRESET VIEW ESC CONTROL I O AUDIO ENTER PRESET VIEW CONTROL I O AUDIO VIDEO ENTER PRESET VIEW ESC Press and hold for 2 seconds Press and hold for 2 seconds VIDEO ...

Page 30: ...P is now in lock mode 2 the Esc Video and Audio buttons or LEDs blink twice If the DXP is now in lock mode 1 the Video and Audio buttons or LEDs blink twice I O I O Press and hold simultaneously The buttons blink twice Release the buttons 2 seconds VIDEO VIDEO I O ESC Press and hold simultaneously 3 seconds I O VIDEO AUDIO The LEDs blink twice Release the buttons DXP 168 and 1616 DXP 44 84 and 88 ...

Page 31: ...DIF and analog output with which it is paired To view existing ties 1 Press the I O button to select audio or video selection of both simultaneously is not supported on these models 2 Select the input or output ties to view To view ties to an input Press the desired input button The button LEDs light for all outputs that are tied to that input green for video ties or red for audio ties NOTE If you...

Page 32: ...no ties set To view ties to an input Press the desired input button The buttons light for all outputs that are tied to that input amber for video and audio ties green for video ties only and red for audio ties only To view ties to an output Press View then press the desired unlit tied output button The buttons for the tied input and all other outputs tied to that input light 3 To turn off all lit ...

Page 33: ...y press an input button prior to pressing and holding the desired output this voids the output muting process and activates the tie process Viewing the Mute Configuration You can view the mute configuration whether the outputs were muted using the front panel SIS commands or the PCS software To view which outputs are currently muted 1 Press the Esc button 2 Select the type of signal to view see Mu...

Page 34: ...the front panel 1 Simultaneously press and hold all Control buttons Enter Preset View DXP 168 and 1616 only and Esc until all of the Control buttons or their LEDs light as well as input buttons 1 and 2 approximately 2 seconds 2 Press the appropriate Control button to select the baud rate The selected Control button or its LED blinks Enter 9600 Preset 19200 View 38400 DXP 168 and 1616 only Esc 1152...

Page 35: ... the serial connection see the DXP HD 4K Series User Guide Establish a network connection as follows 1 Open a TCP socket to port 23 using the switcher IP address NOTE The factory default IP address is 192 168 254 254 The switcher responds with a message consisting of the copyright date the name of the product firmware version part number and the current date and time Example with an Internet conne...

Page 36: ...lnet connections to a switcher can be used to monitor for changes that occur on the switcher such as front panel operations and SIS commands from other Telnet sockets or a serial port For a Telnet session to receive change notices from the switcher the Telnet session must be in verbose mode 1 or 3 see the Set verbose mode command on page 44 SIS Commands The switchers have SIS commands that you can...

Page 37: ...iles shown in the EDID tables beginning on the next page One of 17 factory loaded EDID files numbers 1 through 17 The EDID of the display connected to an output DXP 44 and 84 18 through 21 DXP 168 and 88 18 through 25 DXP 1616 18 through 33 One of the user defined files to which you have assigned your own EDID values DXP 44 84 88 26 through 33 DXP 1616 and 168 34 through 49 NOTES Multi channel aud...

Page 38: ... 3 1600x800 60 20 Output 3 4 1680x1050 60 21 Output 4 5 1920x1200 60 User Loaded Slots 6 2650x1440 60 26 User assigned 7 2650x1600 60 27 User assigned 8 720p 50 28 User assigned 9 720p 60 29 User assigned 10 1080p 50 30 User assigned 11 1080p 60 31 User assigned 12 4K UHD 30 32 User assigned S PDIF Audio 33 User assigned 13 720p 50 14 720p 60 15 1080p 50 16 1080p 60 17 4K UHD 30 Default EDID Store...

Page 39: ... 1680x1050 60 21 Output 4 5 1920x1200 60 22 Output 5 6 2650x1440 60 23 Output 6 7 2650x1600 60 24 Output 7 8 720p 50 25 Output 8 9 720p 60 User Loaded Slots 10 1080p 50 26 User assigned 11 1080p 60 27 User assigned 12 4K UHD 30 28 User assigned S PDIF Audio 29 User assigned 13 720p 50 30 User assigned 14 720p 60 31 User assigned 15 1080p 50 32 User assigned 16 1080p 60 33 User assigned 17 4K UHD 3...

Page 40: ...0p 50 33 Output 16 9 720p 60 User Loaded Slots 10 1080p 50 34 User assigned 11 1080p 60 35 User assigned 12 4K UHD 30 36 User assigned S PDIF Audio 37 User assigned 13 720p 50 38 User assigned 14 720p 60 39 User assigned 15 1080p 50 40 User assigned 16 1080p 60 41 User assigned 17 4K UHD 30 42 User assigned Outputs Both Models 43 User assigned 18 Output 1 44 User assigned 19 Output 2 45 User assig...

Page 41: ...sets to 10 room presets X assigned NOTE A room is a subset of operator selected outputs that relate to each other The DXP switchers support up to 10 rooms each of which can consist of from 1 to 16 outputs X Global preset number 00 32 00 current configuration X Room preset number 00 current ties for the room in view mode 10 maximum NOTE A room preset is a stored configuration with all of the output...

Page 42: ...actory rates 18 25 not selectable outputs 26 33 user assignable DXP 168 01 17 fixed factory rates 18 25 not selectable outputs 34 49 user assignable DXP 1616 1 17 fixed factory rates 18 33 not selectable outputs 34 49 user assignable X2 Firmware version n nn Shown to second decimal place X2 Front panel lock mode status 0 lock mode 0 executive mode 1 lock mode 1 2 lock mode 2 X3 IP address or gatew...

Page 43: ...nd audio outputs X X OutX InX All Tie HDMI input X to video and audio of output X Example 1 2 Out2 In1 All Tie input 1 output 2 video and audio Tie input to output HDMI video only X X OutX InX Vid Tie HDMI video X to HDMI output X Example 7 5 Out5 In7 Vid Tie input 7 video to output 5 Tie input to output X de embedded audio X X OutX InX Aud Tie HDMI audio input X to audio output X Example 6 4 Out4...

Page 44: ...w input X tied to audio output X Video and Audio Mute HDMI video mute X 1B VmtX 1 Mute video output X HDMI video and sync mute X 2B VmtX 2 Mute video and sync on output X Video unmute all X 0B VmtX 0 Unmute video output X video is on View video and sync mute status X B X View video mute status X for output X Global video mute 1 B Vmt1 Mute all video outputs Global video and sync mute 2 B Vmt2 Mute...

Page 45: ...tional Description Video and Audio Mute continued Audio mute and unmute X X1 Z AmtX X1 Set output X audio to mute status X1 View audio mute status X Z X1 View audio mute status X1 for output X NOTE To set output X to audio mute status X1 For DXP 88 4K HD series Outputs 1 and 2 can be set to 0 through 7 Outputs 3 through 8 can be set only to 0 unmuted or 1 muted For DXP 1616 4K HD series Outputs 1 ...

Page 46: ...s NOTE If you try to recall a preset number that does not have a preset saved to it the switcher responds with error code E11 Save current configuration as a global preset X SprX Save global preset X Command character is a comma Example 9 Spr09 Save current set of ties as preset 9 Recall a global preset X RprX Command character is a period Example 5 Rpr05 Recall preset 5 which becomes the current ...

Page 47: ...X X1 Assign EDID file X1 to input X Assign EDID data to all inputs E A X1 EDID EdidA00 X1 Assign EDID information files to all inputs See the EDID Reference Tables beginning on page 32 for a list of values contained in each EDID file Save output EDID ESX X1 EDID EdidSX X1 Store the EDID of output X as user assigned EDID file X1 NOTE User assigned EDID files 26 33 for DXP 44 84 and 88 34 49 for DXP...

Page 48: ...e matrix is eight video and audio inputs by four video and two audio outputs only outputs 1 and 2 are de embedded audio outputs on the DXP 44 84 and 88 Request part number N 60 nnnn 01 Query firmware version Q X2 View the unit firmware version Example Q 1 23 The factory installed firmware version is 1 23 sample value only NOTE X1 Total inputs Total number of inputs for this switcher X1 Total outpu...

Page 49: ...scription Information Requests continued Request system status S X1 X1 X1 Display power supply voltage X1 temperature X1 and fan speed X1 Example S 12 127 27 062 2155 12 127 27 062 2155 Fan rotating at 2155 RPM 12 V Power Supply at 12 127 Internal Temperature C IP Setup Set IP address EX3 CI IpiX3 View IP address ECI X3 Set subnet mask EX3 CS IpsX3 View subnet mask ECS X3 Set gateway IP address EX...

Page 50: ...et unit to factory default settings NOTE This command excludes IP settings such as IP address and subnet mask It does not remove the file system Absolute system reset EZQQQ Zpq Clear all ties and presets and reset unit to factory default settings NOTE This command includes resetting the IP address to 192 168 254 254 and the subnet mask to 255 255 0 0 The firmware version remains the same NOTE X5 V...

Page 51: ...ls or SIS commands Downloading the Software To use the PCS software download the program from www extron com and install it on the PC that will be connected to the DXP as described in the following sections You can also download updates to the DXP HD 4K software as they become available To access the software 1 Open the Extron Web page and select the Download tab see figure 25 1 2 On the Download ...

Page 52: ...f the page see figure 26 1 Figure 26 Download Button on the PCS Web Page 4 On the Download Center page that is displayed next fill in the required information then click the Download pcss_vnxn exe button 5 If the File Download Security Warning window appears click Run to begin downloading the installer file ...

Page 53: ...computer depending on the Windows version c Program Files x86 Extron Extron PCS or c Program Files Extron Extron PCS If there is not already an Extron folder in your Program Files or Program Files x86 folder the installation program creates it as well Starting the Configuration Program 1 Ensure that your DXP HD 4K is connected to your computer via USB front panel Config port or TCP IP rear panel L...

Page 54: ...splayed in the Device Discovery panel select it and click the Connect button If the device name is not listed but the IP address is known a Click the TCP IP button in the left panel b Enter the requested information on the TCP IP screen and click Connect Figure 27 Entering Device Information for a TCP IP Connection 5 The DXP HD 4K Device tab and main screen is displayed in the PCS window When the ...

Page 55: ...ing the PCS software with the DXP see the DXP HD 4K PCS help file To access this 1 On the DXP HD 4K main window click the down arrow on the device tab for your DXP The Device drop down menu is displayed see figure 29 Figure 29 Selecting the Help File 2 From the drop down menu select DXP model number HD 4K Help 1 ...

Page 56: ...de available at www extron com for instructions 2 Press the Enter key The DXP checks to see if the Web page is password protected If the unit is not password protected the Web page opens If the unit is password protected the Authentication Required dialog box opens 3 If an administrator or user password is required enter the user name admin by default in the User Name field and the password in the...

Page 57: ...ich it is connected Click Set Manually to access editable date and time fields Passwords Click the Set button to enter a new password or change the current one Configure This Device This panel contains a link to the Extron website from which you can download the PCS configuration software 4 For details on the DXP HD 4K Web page see the DXP HD 4K Series User Guide available at www extron com ...

Page 58: ...52 DXP HD 4K Series Remote Control ...

Page 59: ...ubai This Limited Warranty does not apply if the fault has been caused by misuse improper handling care electrical or mechanical abuse abnormal operating conditions or if modifications were made to the product that were not authorized by Extron NOTE If a product is defective please call Extron and ask for an application engineer to receive an RA return authorization number This will begin the repa...

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