Exabyte EZ17A Installation And Operation Manual Download Page 7

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Installation and Operation

vii

Contents

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

About the Exabyte EZ17 Autoloader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Autoloader components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Front panel components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Internal components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Back panel components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Hardware Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Unpacking the autoloader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Obtaining accessories and equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Selecting cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Selecting cleaning cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Selecting application software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Using the operator panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Operator keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Status screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Error codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Configuring the autoloader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Setting the SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Setting the Emulation mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Setting the Robot Control mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Setting the LCD Security option . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Checking the setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Beginning autoloader operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Summary of Contents for EZ17A

Page 1: ...328824 004 EXABYTE EZ17M AND EZ17A AUTOLOADER INSTALLATION AND OPERATION...

Page 2: ...lly disclaims any implied warranties of merchantability or fitness for any particular purpose Further Exabyte Corporation reserves the right to revise this publication without obligation of ExabyteCor...

Page 3: ...f the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential commercial or light industrial environment This...

Page 4: ...e B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Union This equipment complies with the following standards EN55022 CISPR22 Class B EN50082 1 1997 or EN5502...

Page 5: ...the operating instructionsorproduct specification defined by Exabyte The autoloader fails because of accident misuse abuse neglect mishandling misapplication alteration faulty installation modificatio...

Page 6: ...vi Exabyte EZ17M and EZ17A Notes...

Page 7: ...tion software 16 Preparing the autoloader for installation 17 Preparing and installing cartridges 18 Connecting the autoloader to the SCSI bus 21 Connecting the power cord 24 Powering on the autoloade...

Page 8: ...Sequential mode options 56 Avoiding interruptions 59 Viewing autoloader information 60 Viewing code versions 60 Viewing statistics 61 Viewing system sensors 63 Viewing inventory information 65 Perfor...

Page 9: ...assword via Console 100 Communicating with the tape drive 101 Setting up the hardware and software 101 Establishing drive communication 102 Using the M2 or Mammoth Monitor software 104 7 Troubleshooti...

Page 10: ...edia for AIT 2 drives 122 Media compatibility 123 Power cord requirements 124 SCSI cable specifications 125 SCSI terminator specifications 127 SCSI adapter specifications 128 B SCSI Configuration 129...

Page 11: ...an overview of the autoloader s features and components Appendix A lists additional autoloader and drive specifications Chapter 2 provides instructions for installing the autoloader hardware connecti...

Page 12: ...n and reset the drive and how to display information about the drive It also provides information about how to monitor the drive LEDs and how to manually eject a cartridge Troubleshooting and service...

Page 13: ...ecification 328822 Exabyte EZ17A AIT 2 Autoloader Product Specification 1008278 Exabyte Mammoth 2 Tape Drive Exabyte Mammoth 2 Tape Drive SCSI Reference 330876 Exabyte Mammoth 2 Tape Drive Product Spe...

Page 14: ...ort consumer asp Standards ANSI Small Computer System Interface SCSI 2 X3 131 1994 ANSI Helical Scan Digital Computer Tape Cartridge X3B5 89 136 Rev 6 ANSI SCSI 3 Fast20 Parallel Interface Fast 20 X3...

Page 15: ...ds RS 310 B Conventions used in this manual This manual uses the following conventions Enter Boxed text indicates keys on the operator panel Note Notes provide additional information Important Informa...

Page 16: ...xvi Exabyte EZ17M and EZ17A WARNING Boxed text under the heading WARNING provides information you must know to avoid personal injury...

Page 17: ...data storage archiving backup and retrieval for small PC workgroups to multi server networks The autoloader s robot automatically loads and removes cartridges from the enclosed drive The EZ17M or EZ17...

Page 18: ...r is available in the following wide SCSI configurations Single ended SE Low voltage differential LVD High voltage differential HVD Note The M2 and AIT 2 drives are only available with LVD The autoloa...

Page 19: ...ts LCD and keypad operator panel The two line LCD liquid crystal display and keypad allow you to view the operational statusoftheautoloader accessamenuofoperations andview status messages Data cartrid...

Page 20: ...ents Robot The robot moves a cartridge between the magazine and the drive Magazine present sensor The magazine present sensor detects whether a magazine is installed Tape drive The autoloader contains...

Page 21: ...switch 9 pin serial port The serial port allows you to connect a serial cable to the autoloader and use a terminalemulation program to perform diagnostics SCSI connectors The two wide SCSI connectors...

Page 22: ...Chapter 1 6 Exabyte EZ17M and EZ17A Notes...

Page 23: ...oader which includes the following steps Unpacking the autoloader Obtaining accessories and equipment Preparing the autoloader for installation Preparing and installing cartridges Connecting the autol...

Page 24: ...autoloader out of the box Note Save all the original packing materials including the accessory box in case you need to ship or move the autoloader later To remove the shipping braces 1 Remove the maga...

Page 25: ...ion 9 2 Remove the shipping brace a Grasp the cross brace and disengage it from one side support Then remove it from the autoloader as shown in the following figure b Pull both of the side supports ou...

Page 26: ...ay be included in the accessory box Cleaning cartridge One cleaning cartridge may be included in the accessory box b b The EZ17 with Mammoth 2 or AIT 2 does not include a cleaning cartridge SCSI cable...

Page 27: ...r Sony SDX 500C AIT 2 drives Important Because of media management and application software issues Exabyte recommends that you do not mix AME with SmartClean AME AIT 2 or MP data cartridges in the sam...

Page 28: ...following figure These drives cannot read or write to AME with SmartClean cartridges or AIT cartridges Standard AME cartridges are available from Exabyte in lengths of 22 meters 45 meters 125 meters...

Page 29: ...vailable from Exabyte in lengths of 75 meters 150 meters and 225 meters see page 121 for storage capacities Important For optimal performance and reliability Exabyte recommends only AME media with Sma...

Page 30: ...SDX 500C drive automatically ejects cartridges it does not support such as AME with SmartClean cartridges Note Although the AIT cartridges include Memory in Cassette MIC capability the library does no...

Page 31: ...If you do not use AME media with SmartClean exclusively the M2 drive will require regular cleaning with a separate cleaning cartridge Use an Exabyte Mammoth Cleaning Cartridge or a cleaning cartridge...

Page 32: ...y supports an Exabyte or Sony tape drive and not the EZ17 autoloader you can run the autoloader in Sequential mode see page 38 and page 53 If your application doesnot support the Exabyte EZ17 but does...

Page 33: ...ng a known grounded surface such as your computer s metal chassis Locate an appropriate area for the autoloader The autoloader must have a level surface near a readily accessible outlet In addition th...

Page 34: ...your autoloader see Selecting cartridges on page 11 To prepare and install cartridges 1 Verify that the write protect switches on the cartridges are set correctly as shown in the following figure You...

Page 35: ...rtridge as shown in the following figure 4 Insert a cartridge into each slot CAUTION Avoid touching or opening the cartridge dust cover when handling the cartridge Make sure the cartridge is inserted...

Page 36: ...r cartridge slot 1 aligns with the slot in the bottom of the opening in the autoloader 6 Push the top of the magazine in toward the autoloader until it snaps into place as shown in the figure below CA...

Page 37: ...l significantly reduce its performance Before you begin connecting the autoloader to the SCSI bus Read Appendix B which provides an overview of the SCSI interface and some general guidelines for conne...

Page 38: ...SCSI bus see page 128 for more information 2 If the autoloader is the last device on the SCSI bus install a terminator on the unused connector as shown in the following figure See page 127 for inform...

Page 39: ...nstallation and Operation 23 3 If the autoloader is not the last device on the bus connect a SCSI cable from the unused SCSI connector to the next device on the bus as shown in the following figure Fr...

Page 40: ...nning to use an input voltage other than 120 volts AC or if you plan to use the autoloader outside of the United States or Canada you must supply your own power cord Refer to page 124 for more informa...

Page 41: ...res that attached peripheral devices be powered on before the host power on the autoloader before you power on the host 2 Push the power switch on the back of the autoloader to the on position the I i...

Page 42: ...switch on Is the power cord inserted correctly Is the SCSI bus terminated Is the host computer system powered on Is the SCSI cable connected to the autoloader and host computer Is there an error code...

Page 43: ...Using the operator panel for general information about the keypad LCD and menus Then follow the instructions in Configuring the autoloader on page 33 to set the SCSI IDs and other configuration option...

Page 44: ...panel consisting of a two line LCD and a keypad shown in the following figure The operator panel allows you to interactively control autoloader operations You can set autoloader options check operatin...

Page 45: ...he magazine Note The robot parks in front of the drive If you want to access the drive use the Park Unlock command from the Main Menu ESCAPE Goes up one level from the current menu option cancels chan...

Page 46: ...report the second line displays the tape drive s status An example of the Status screen with a status message Drive Ready No Tape is shown below Note The exact wording of your Status screen may be di...

Page 47: ...ant The menu structure is shown in the following figure The selectionsavailable from the Main Menu are described in the table following the figure SCSI Main Menu Security Serial Seq Opt Robot SCSI LCD...

Page 48: ...set Loop Restart and Next Cart to 1 and shows the current settings Serial Allows you to set the baud rate of the autoloader s serial port and connect the serial port to the drive Autoldr Info Autoload...

Page 49: ...cation software does not support an Exabyte EZ17 but does support an Exabyte 210 library Page 36 Robot Menu Robot Control Setting the robot control option determines which interface is used to control...

Page 50: ...nge the SCSI IDs 1 Press MENU The following screen appears Note If security is enabled the second line of the LCD displays LCD PW or SCSI depending on what mode was used to set security If necessary d...

Page 51: ...ss2 The screen arrow movesto the far right digit in the autoloader s SCSI ID Note Certain software applications require the autoloader SCSI ID to be set one digit lower than the drive SCSI ID Refer to...

Page 52: ...he Exabyte 210 library When emulation is on the autoloader responds EXB 210 to a SCSI INQUIRY command This allows you to use most but not all application software packages that provide a driver for th...

Page 53: ...lation setting The following screen appears 5 Press 3 or 4 until the following screen appears 6 Press ENTER to view the emulation options The following screen appears In the example above n is either...

Page 54: ...e robot control mode However the autoloader must be in SCSI mode for the application software to control the robot s motion For detailed information about SCSI commands refer to the Exabyte EZ17 Autol...

Page 55: ...onnected to the autoloader s 9 pin serial port See Chapter 6 for instructions To change the robot control mode 1 Press MENU The following screen appears 2 Disable LCD security as described on page 42...

Page 56: ...ress 3 or 4 until you see the control mode you want and press ENTER to select it Setting the LCD Security option The Security option allows you to prevent unauthorized personnel from disrupting the op...

Page 57: ...described in this section The application software can issue a SCSI MODE SELECT command to enable or disable security see your software documentation Whichever method you use to enable security LCD o...

Page 58: ...he digit in the password that you want to change and 3 or 4 to change the number The default password is 000 When you are finished press ENTER Important You must use the same password to disable secur...

Page 59: ...umentation for instructions 2 Press ENTER to enter the Security Menu The following message flashes on the screen Enter password and press ENTER to disable security or ESCAPE to cancel Then the followi...

Page 60: ...her the autoloader hardware components are operating properly See Using the Demo Menu on page 69 for more information Use the application software to load and unload one or more cartridges into the dr...

Page 61: ...you are ready to perform backup and restore operations However before you begin check the following The drive does not have a cartridge loaded The robot does not contain a cartridge The cartridge maga...

Page 62: ...Chapter 3 46 Exabyte EZ17M and EZ17A Notes...

Page 63: ...n Sequential mode Setting Sequential mode options Avoiding interruptions Viewing autoloader information Performing hardware exercises Resetting the autoloader Note The application software automatical...

Page 64: ...G and follow the instructions on the screen When the autoloader finishes the current operation it parks the robot in front of the drive and releases the magazine s solenoid Note Pressing REMOVE MAG pa...

Page 65: ...rity setting and disable security if necessary see Disabling security from the LCD on page 42 If you suspect the robot sgripperisholding acartridge power the autoloader off wait 10 seconds and then po...

Page 66: ...ng the magazine make sure there is not a cartridge in the drive If you install the magazine when there is a cartridge in the drive the autoloader cannot complete its power on self test resulting in an...

Page 67: ...Autoloader Operation Installation and Operation 51 2 Push the top of the magazine until it snaps into place...

Page 68: ...s possible To eliminate obvious sources of particulates do not permit anyone to smoke eat or drink near the storage area and do not store cartridges near a copier or printer that may emit toner and pa...

Page 69: ...mode the autoloader performs the following steps 1 Picks the cartridge from slot 1 and places it in the drive If the slot is empty the robot picks the next cartridge in the magazine 2 Waits until the...

Page 70: ...nce and start processing the cartridges again or stop and wait for operator intervention Operator intervention typically means removing the autoloader s magazine and inserting a new magazine Restart o...

Page 71: ...cartridge into the drive if the robot was moving a cartridge to the drive Note If you attempted to remove the magazine the autoloader does not release the magazine s solenoid until it has completed th...

Page 72: ...op Restart and Next Cart options after you have configured the autoloader to run in Sequential mode To set the Sequential mode options follow these steps 1 From the Status screen press MENU The follow...

Page 73: ...f press ENTER when the LCD displays 0 The Loop Option screen shows the new setting 7 Press ENTER to display the Restart Option screen 8 Press ENTER to display the screen for changing the Restart optio...

Page 74: ...e in slot 1 You do not need to modify this setting If n is a number from 2 to 7 and you want the next cartridge the autoloader processes to be the cartridge in slot 1 press ENTER The following message...

Page 75: ...cycling the autoloader when a cartridge is in the drive or the robot Do not remove the magazine unless absolutely necessary During operation remove the magazine only after the autoloader has processe...

Page 76: ...information Code Versions Contains information about the flash code level and the boot code level System Statistics Contains information about robot operations System Sensors Containsinformation about...

Page 77: ...ress 3 or 4 until you see the following screen Viewing statistics The Autoldr Info Menu contains a System Stats submenu To view statistics 1 Select Autoldr Info Menu from the Main Menu then scroll unt...

Page 78: ...ber of times the robot retried to position itself on the theta axis PwrCnt Power Cycle Count The number of times the autoloader has been power cycled or reset from the operator panel Loads The number...

Page 79: ...he autoloader s internal mechanical sensors To view system sensors 1 Select Autoldr Info Menu from the Main Menu then scroll until you see the following screen 2 Press ENTER to view the system sensor...

Page 80: ...in the robot 1 or not 0 Slot Snsr Provides feedback that helps the firmware track where the robot is on its theta axis Theta Home Indicates whether the robot is in its home position 1 or not 0 Picker...

Page 81: ...inventory contains information about the following element locations Cartridge slots Tape drive Robot To view the Inventory Menu 1 Select Autoldr Info Menu from the Main Menu then scroll until you see...

Page 82: ...mpty or the cartridge is ready to be picked 1 Present Cartridge Magazine Tape Drive Present Indicates whether the magazine or drive is installed 1 or not 0 If the element index references a storage el...

Page 83: ...a cartridge the robot the magazine slots and the drive Rsrv Reserved The element is reserved by a host 1 or not 0 Host The SCSI ID of the host that is reserving the element Reserve ID The ID that the...

Page 84: ...cartridge using the Command Menu you must specify the source and destination element indexes The source is either the drive or a cartridge slot where the robot will pick a cartridge The destination is...

Page 85: ...es The element addresses are displayed in the Inventory Menu Using the Demo Menu Before running the demo 1 Disable security if it is enabled see page 42 2 Change the control mode to LCD see page 39 3...

Page 86: ...rming the tests if applicable 4 M o v e C a r t Test Description Additional instructions Move Cart Move Cartridge Moves a cartridge from one location to another Important Do not load a cartridge in th...

Page 87: ...ame location the number of times you requested When you select Cycle Pick Put the Cycle PP Src screen appears Press 1 or 2 to select the source index where you want the robot to pick and put the cartr...

Page 88: ...r 2 to move the screen arrow to the digit you want to change Then press 3 or 4 to select the number of cycles you want this test to run and press ENTER Cycle Solenoid Exercises the solenoid that contr...

Page 89: ...oader off waiting 10 seconds then powering it back on When the power on self test is complete the Status screen appears on the LCD Note If the autoloaderisperforming acartridge move operation when it...

Page 90: ...Chapter 4 74 Exabyte EZ17M and EZ17A Notes...

Page 91: ...ns Normally you do not need to intervene in the cartridge processing however you may occasionally want to perform the following tasks Cleaning the drive Resetting the drive Displaying information abou...

Page 92: ...ridges exclusively your M2 will require regular cleaning as described in the following sections If your autoloader includes a Sony AIT 2 drive use cleaning cartridges specifically designed for AIT dri...

Page 93: ...drive 4 Confirm that the cleaning was completed by looking at the autoloader sLCD The ClnSoon orMustCln message should be gone CAUTION Do not touch the Magazine Present sensor when inserting or removi...

Page 94: ...ects the cleaning cartridge immediately after loading it and the LCD displays the message Depleted you need to replace the cleaning cartridge To order cleaning cartridges contact Exabyte see Contactin...

Page 95: ...then power it back on Note Pressing RESET on the operator panel does not reset the drive Displaying information about the drive From the operator panel you can display information about the drive The...

Page 96: ...creen The following table lists the information displayed on the LCD s Drive Status screen Note Not all of these fields are available for AIT 2 drives 4 D r i v e I n f o 4 D r i v e S t a t u s Statu...

Page 97: ...ed into the drive Unloading A cartridge is being unloaded from the drive Present A cartridge is in the drive but the tape is not loaded in the tape path Empty The drive does not contain a cartridge Fo...

Page 98: ...the cartridge as soon as it finishes its current operation EJECT PREVNT The software has disabled the eject function with the PREVENT ALLOW MEDIA REMOVAL command The drive will rewind and unload the t...

Page 99: ...be cleaned at the next convenient time CLEANING Cleaning is in progress DEPLETED The cleaning tape in the cartridge is depleted and the drive will eject it Use a new cleaning cartridge CODE LOAD FAIL...

Page 100: ...he tape Rdy Out Ready out The cartridge is ejected from the drive RdyTape Ready tape The drive has successfully loaded the tape and is ready for read write operations Tape motion messages Reading The...

Page 101: ...ription of the LEDs refer to the installation and operation manual for your drive M2 Mammoth and Mammoth LT LEDs LED states Condition All LEDs on The drive was reset or it is performing its power on s...

Page 102: ...e following screen appears LED states Condition Busy left LED on SCSI activity is occurring Tape middle LED on Tape is loaded Status right LED on Cartridge is write protected Tape LED is flashing 3 5...

Page 103: ...the top of the autoloader and the magazine s solenoid releases d Grasp the magazine at the top near cartridge slot 7 and pull out 2 Press the eject button on the drive s faceplate 3 Remove the cartrid...

Page 104: ...and EZ17A The following figures show the location of the eject button on the drives Mammoth and Mammoth LT drive faceplate M2 drive faceplate AIT 2 drive faceplate Eject button Eject button BUSY TAPE...

Page 105: ...utoloader firmware via Console Create a diagnostic listing via Console View the LCD password via Console Communicate with the tape drive This chapter uses the following conventions Keys shown boldface...

Page 106: ...A9 pin straight through serial cable not a null modem cable A host computer that uses an RS232 serial port Terminal emulation software such as HyperTerminal Note Exabyte recommends using HyperTermina...

Page 107: ...rate Before accessing Console you must set the baud rate for the autoloader so that it matches the host computer s baud rate To set the autoloader s baud rate 1 From the Main Menu scrolluntilyou see...

Page 108: ...ole using HyperTerminal Note These instructions assume you are using HyperTerminal a communications package available with Microsoft Windows If desired you can use a different terminal emulation softw...

Page 109: ...al a From the File menu select Properties b In the Properties screen select the Settings tab c In the Emulation mode field select ANSI d Click on the ASCII Setup button e In the ASCII Setup screen mak...

Page 110: ...aractersornocharactersappearon the screen make sure you have the same baud rate set for the host as you do for the autoloader Setting the autoloader to Console mode Set the autoloader to Console mode...

Page 111: ...the Main Menu until you see the following screen 4 Press ENTER The following message flashes on the screen Select I F that controls robotic motions Then the following screen appears 5 Press 3 or 4 un...

Page 112: ...UTION Do not upgrade firmware unless Exabyte Technical Support has advised you to do so If performed improperly the upgrade procedure can render your device inoperable Consult with Exabyte Technical S...

Page 113: ...pplication that can issue SCSI commands For more information about the SCSI commands refer to the SCSI reference for your autoloader 4 From Console type flash and press Enter This displays the Flash s...

Page 114: ...Send File screen enter the path and file name of the firmware or click on the Browse button to locate the file Select XModem as the protocol d Click on Send The system initiates the firmware upgrade a...

Page 115: ...rsonnel to troubleshoot incidents with the autoloader Note These instructions assume you are using HyperTerminal a communications package available with Microsoft Windows If desired you can use a diff...

Page 116: ...onfiguration Information screen in the Console interface To view the LCD password 1 Access Console by following the steps in Connecting to the Console interface on page 90 2 Type config then press Ent...

Page 117: ...pport orgo to the Sony web site at www storagebysony com support consumer asp Setting up the hardware and software Obtain the following A host computer that uses an RS232 serial port Astraight through...

Page 118: ...LCD mode see page 39 Note If the autoloader is in an error state or if the magazine isremoved you can connect the serialport to the drive even if the autoloader is not in LCD mode 4 From the Main Menu...

Page 119: ...ets the serial port baud rate to 9600 You must also set the terminal emulation program s baud rate to 9600 Note While the serial port is being used to communicate with the drive the following message...

Page 120: ...is only used with M2 Make sure you download the correct software for your drive 2 Install the M2 or Mammoth Monitor on your host computer and then launch the software 3 Refer to the Help file provided...

Page 121: ...in thischapter are basic troubleshooting guidelines For more advanced troubleshooting contact your service provider or Exabyte Technical Support This chapter is divided into the following sections Pro...

Page 122: ...bus are all single ended or LVD or all differential You can connect single ended and LVD devices to the same bus However mixingthe two typesof devicesresultsin alldevices on the bus operating as singl...

Page 123: ...l attention to steps describing setting various jumpers and switches on the card Make sure that the card is properly seated Software installation Make sure that your application software is installed...

Page 124: ...ting cartridges beginning on page 11 for information about selecting the appropriate cartridges for the drive in your autoloader Because of media management and application software issues do not mix...

Page 125: ...e 38 for more information If you are operating the autoloader in Sequential mode see page 53 Security Make sure that security is set correctly for the operation you are tryingto perform If securityise...

Page 126: ...Chapter 7 110 Exabyte EZ17M and EZ17A Notes...

Page 127: ...oloader for service Cleaning requirements Important To protect the internal components from dust keep the autoloader magazine in place The only autoloader component that should be cleaned is the drive...

Page 128: ...obtain aReturn MaterialsAuthorization RMA number and the shipping address see Contacting Exabyte on the inside backcover When you have the RMAnumber followthe packing instructions in this section Pre...

Page 129: ...rom the magazine Make sure the robot and the drive do not contain cartridges 3 Power off the autoloader 4 Disconnect the power cord and any SCSI cablesor terminator Do not ship these items if you are...

Page 130: ...picker all the way into the robot as follows a Push the picker toward the back of the autoloader until it stops b Make sure the picker cannot be pushed any further and the gripper is under the robot...

Page 131: ...e autoloader and then place it between the side of the autoloader and the flipper Be sure to push the side supportsallthe way in so they rest on the ESD shield as shown in the following figure 4 Inser...

Page 132: ...cross brace into the hole on one of the side supports 6 Insert the free end of the cross brace into the remaining side support Your packing pieces should look like the following figure 7 Reinstall th...

Page 133: ...toloader as follows 1 Place the autoloader on the cushion in the bottom of the box 2 Insert the empty accessory box into the autoloader box Important If you are shipping the autoloader for repairs do...

Page 134: ...8 Exabyte EZ17M and EZ17A 4 Place the top cushion over the autoloader 5 Place any necessary paperwork in the top of the autoloader box 6 Close and seal the box 7 Place the shipping label on the box Ac...

Page 135: ...following table provides general specifications for the autoloader Interface specifications Interface SCSI 2 Ultra or Ultra2 Capacity and speed Maximum capacity EZ17M M2 autoloader 1 05 terabytes ass...

Page 136: ...ing a 2 6 1 compression ratio Size and weight Size 8 4 high 8 3 wide 18 3 long inches 21 3 21 1 46 2 cm Weight 9 8 kg 21 5 lbs Operating environment Ambient temperature 5 C to 35 C 41 F to 95 F Relati...

Page 137: ...2 drives The following table provides the approximate capacities in gigabytes GB for each AME cartridge with SmartClean Maximum capacity Tape length Native Compresseda a Assumes a 2 5 1 compression ra...

Page 138: ...imum capacity Tape length Native Compresseda a Assumes a 2 1 compression ratio Actual compressed capacity varies depending on the type of data being recorded 170 metersb b Mammoth LT does not support...

Page 139: ...No 150 No No Read Write No 225 No No Read Write No Standard AME 22 Read Write Read Write Read Writeb b For optimal tape drive performance and reliability Exabyte recommends only SmartClean media for...

Page 140: ...han 120 volts AC or if you plan to use the autoloader outside of the United States or Canada you must supply your own power cord U S and Canadian 220 VAC power cord The powercord must have amoldedNEMA...

Page 141: ...ts listed in the following table Important To comply with the regulations and standards listed at the front of this book all SCSI cables you use with the autoloader must be properly shielded Narrow SC...

Page 142: ...ions The total length of all internal and external cables on the SCSI bus should not exceed 25 meters 82 feet in a point to point connection If you have more than two devices on the bus the maximum ca...

Page 143: ...ing active termination Exabyte testing has shown that older passive termination does not provide rising edge transitions that are fast or clean enough at fast SCSI speeds To ensure proper performance...

Page 144: ...CSI bus If you are using the SCSI cable supplied with the autoloader and you are connecting to a narrow host you need a 68 pin female to 50 pin male adapter The following adapters are available from E...

Page 145: ...consists of the application software the operating system the device driver and the SCSI adapter card Bus The SCSI cables connected to the adapter card and to the autoloader as well as other devices...

Page 146: ...patiblewith single endedSCSI Exabyte does not support single ended devices on the autoloader s LVD SCSI bus Do not connect the LVD autoloader to a high voltage differential HVD SCSI bus Wide SCSI The...

Page 147: ...IDs one for the robot and one for the tape drive Separate IDs allow the robot and tape drive to operate as independent devices receiving different sets of SCSI commands from the host SCSI terminator I...

Page 148: ...Appendix B 132 Exabyte EZ17M and EZ17A Notes...

Page 149: ...ation about SCSI error conditions sense data refer to the Exabyte EZ17 Autoloader SCSI Reference For information about drive errors refer to the SCSI reference for your drive CAUTION Some corrective a...

Page 150: ...erator panel If necessary power the autoloader off wait 10 seconds then power it on again to reset the tape drive CAUTION Wait at least 10 seconds between powering the autoloader off and turning it ba...

Page 151: ...ider 14 Pick failure The robot could not pick a cartridge because of mechanical problems 17 CHM full wrong time There was a cartridge in the robot at the wrong time Make sure there is nothing blocking...

Page 152: ...nd turning it back on again to allow the tape drive sufficient time to complete its reset operation If the error persists contact your service provider 24 Cart present bad Cartridge present sensor err...

Page 153: ...ch axis 30 Pickerdoesnot move Thepicker could not move along the reach axis Remove the magazine and look for anything that might be obstructing the picker Make sure the autoloader is not being used by...

Page 154: ...position 43 Tray home sensr fail Tray home sensor failure 44 Grip motion timeout Internal software error 45 Theta motor slippage The robot had excessive slippage on its theta axis 48 Theta move failur...

Page 155: ...If the error persists contact your service provider You may be asked to supply a diagnostic listing and you may need new firmware 72 Magazine sensor fail Magazine present sensor failure Make sure the...

Page 156: ...llow the tape drive sufficient time to complete its reset operation If the error persists contact your service provider You may be asked to supply a diagnostic listing and you may need new firmware 77...

Page 157: ...be loose 130 SCSI chip error SCSI unexpected int SCSI int stuck error There is a SCSI chip failure Make sure the autoloader is not being used by any host then press RESET on the operator panel If the...

Page 158: ...on again to reset the tape drive CAUTION Wait at least 10 seconds between powering the autoloader off and turning it back on again to allow the tape drive sufficient time to complete its reset operati...

Page 159: ...ds then powering it on again to reset the tape drive CAUTION Wait at least 10 seconds between powering the autoloader off and turning it back on again to allow the tape drive sufficient time to comple...

Page 160: ...Appendix C 144 Exabyte EZ17M and EZ17A Notes...

Page 161: ...iewing 65 cartridge magazine installing 50 to 51 removing 48 to 49 using for storage 52 cartridges accessing 48 to 49 cleaning 15 compatibility matrix 123 guidelines for storing 52 manually ejecting 8...

Page 162: ...l specifications 120 error codes complete list 133 to 141 displayed on LCD 30 Escape key description 29 location 28 ESD protection 17 European Union notice iv Exabyte 210 emulation See emulation mode...

Page 163: ...54 using 56 to 57 low voltage differential LVD SCSI maximum cable length 126 terminators 127 lubrication for autoloader 111 M magazine See cartridge magazine magazine present sensor 4 Main Menu descri...

Page 164: ...ription 29 using to reset autoloader 73 Restart option description 54 to 55 using 57 return materials authorization RMA 112 robot description 4 exercising 67 to 72 parking 48 testing functionality 69...

Page 165: ...alling 113 to 116 removing 8 to 9 shipping the autoloader 113 to 118 single ended SCSI maximum cable length 126 terminators 127 size of the autoloader 120 software checking setup 44 determining compat...

Page 166: ...Index 150 Exabyte EZ17M and EZ17A U unload button 87 unpacking the autoloader 8 upgrading autoloader firmware 96 to 98 V video grade media 11 W weight of the autoloader 120...

Page 167: ...ical support Exabyte Technical Support 1 800 445 7736 1 303 417 7792 1 303 417 7160 fax e mail support exabyte com World Wide Web www exabyte com www mammothtape com www m2wins com To order supplies a...

Page 168: ...Exabyte Corporation 1685 38th Street Boulder Colorado 80301 1008441 000 1008441 000...

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Exabyte EZ17A, Installation And Operation Manual, Page: 7 / 168

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