Exabyte EZ17A, Installation And Operation Manual, Page: 123 / 168

Troubleshooting
Installation and Operation 107
✔
Compatibility. Make sure that your drive and autoloader are
compatible with the application software you plan to use. Visit
Exabyte’s website at www.exabyte.com for compatibility
information.
✔
SCSI adapter card installation. Make sure that you installed
your SCSI adapter card correctly. Refer to the documentation
that came with your card for installation and troubleshooting
instructions. Pay special attention to steps describing setting
various jumpers and switches on the card. Make sure that the
card is properly seated.
✔
Software installation. Make sure that your application
software is installed and configured correctly. Refer to the
documentation that came with your software. Pay special
attention to steps describing configuring the software for use
with the autoloader and drive.
✔
Control mode. Make sure the autoloader is operating in the
correct control mode. For most applications, the control mode
should be set to SCSI mode. See
page 38 for more information.
After checking the items above, reset the autoloader as described
on
page 72 .