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TROUBLESHOOTING

This manual is not intended as a comprehensive use, service, repair or 

maintenance manual. For detailed information regarding tips, maintenance 

and troubleshooting, please visit 

EVOLVESKATEBOARDS.COM

. Here you 

will find links to your local distributor for detailed information.

Please contact your local distributor for ALL maintenance and 

troubleshooting questions. You may also find many video tutorials on your 

distributor’s website.

ERROR CODES

If your board detects an operational issue, an error message will be displayed 

in the ‘Warnings’ section of the ‘My Board’ screen and a Yellow Spanner will 

show on the default ride screen.

BATTERY FAULT

This error code may be displayed if there is an error in communication 

between the BMS and motor controller and/or if a battery cell is failing. In 

the event this occurs, the board will limit the Speed Mode to 

SAFE

 Mode to 

reduce the risk of damage to the battery.

0.0

KM

11

%

36

KM/H

0.0

KM

11

%

36

KM/H

WARNING

BATTERY 

FAULT

PLEASE CONTACT YOUR 

LOCAL SUPPORT AGENT 

FOR ASSISTANCE

0.0

KM

11

%

36

KM/H

0.0

KM

11

%

36

KM/H

WARNING

MOTOR 

FAULT

PLEASE CONTACT YOUR 

LOCAL SUPPORT AGENT 

FOR ASSISTANCE

MOTOR FAULT

This error code may be displayed if an error has been detected from one, or 

both, of the motors in operation.

Summary of Contents for Hadean Bamboo

Page 1: ...USER MANUAL To prevent DEATH SERIOUS INJURY or PROPERTY DAMAGE you should read understand and follow the warnings and instructions in this manual Keep for future reference ...

Page 2: ......

Page 3: ...described in this manual Of course it is not practical or possible to warn you about all the hazards associated with operating or maintaining your Evolve Skateboard You must use your own good judgment For replacement parts and accessories you should always use Evolve Skateboards approved parts as they have been specially designed for your board and are manufactured to meet your Evolve Skateboards ...

Page 4: ...OTE ON OFF 19 YOUR FIRST RIDE 20 CONTROLLING YOUR BOARD 20 FOOT PLACEMENT 21 PHAZE REMOTE 22 REMOTE SCREEN GUIDE 22 REMOTE MENU CONTROLS 23 PAIRING SYNCING THE REMOTE 24 AUTO SAFE MODE 25 CHANGING SPEED MODES ON THE REMOTE 26 SAFETY SWITCH 28 HOW TO ACCELERATE 29 HOW TO BRAKE 30 SELECT KPH OR MPH 31 SPEED LIMITER 32 CHANGING THE WHEEL GEAR SETTING 34 ...

Page 5: ...7 BATTERY INDICATOR DISPLAY 38 LED SETTINGS 40 MY BOARD 41 TRIGGER CALIBRATION 42 BATTERY CARE 45 CHARGING SAFETY 46 CHARGING THE BOARD 48 CHARGING THE REMOTE 49 TROUBLESHOOTING 50 ERROR CODES 50 PROTECTION WARNINGS 51 STORING YOUR BOARD 52 MAINTAINING YOUR BOARD 53 DISPOSAL 53 WARRANTY 54 FCC 55 ...

Page 6: ... to your Evolve Skateboard The regulations covering the use of your Evolve Skateboard vary by state province and even municipality in certain locations You must comply with the local regulations related to the minimum age of the rider insurance license plate traffic and maximum speed regulations and any other regulations These regulations may change at any time The intended use of your Evolve Skat...

Page 7: ...understand the hazards inherent in its use should not use or be permitted to use products inappropriate for their abilities Never ride under the influence of drugs and or alcohol Consult a doctor before using the device if you have any medical condition or issue that affects your ability to safely perform physical activities or if you are or may be pregnant have heart respiratory back joint or oth...

Page 8: ...o sliders are below and in front of the ear on both sides Buckle chin strap Adjust strap so no more than two fingers fit between the strap and your chin Elbow pads and knee pads are recommended for additional protection Always wear athletic shoes lace up shoes with rubber soles never ride barefooted or wearing sandals Keep shoelaces tied and away from the wheels and the drive system FOLLOW SKATEBO...

Page 9: ...ds Riding faster increases your risk of death or serious injury from a crash Slow down well before entering corners so you do not enter a corner too quickly You should also pay particular attention to terrain conditions as you may approach obstacles faster than expected Do not jump on the board do not ride off gutters or curbs do not smash the board into hard objects do not drop the board on the g...

Page 10: ...e board slowing down on a steep hill this may be the protections providing you warning that the board is working too hard You must consider stopping to avoid risking damage to your board and the electronics NOTE Damage from overloading the electronics and the motors is not covered by warranty Riding in wet conditions will significantly reduce grip This may result in the board aquaplaning or slidin...

Page 11: ...tant but not hazard related e g messages relating to property damage ALWAYS wear a helmet and protective elbow and knee pads Safety Alert Symbol It is to alert you to potential personal injury hazards Obey all safety messages that follow this symbol to avoid possible serious injury or death PINCH POINT Hazard Keep fingers hair clothing including shoelaces jewellery and other objects away from belt...

Page 12: ... BAMBOO 1 Front Truck 2 Headlight 3 Battery Enclosure 4 Bamboo Deck 5 Charge Port 6 On Off Button 7 Motor Controller 8 Brake Lights 9 Prism Strip Ports 10 Rear Truck 11 Belt 12 All Terrain Wheels 13 Street Wheels ...

Page 13: ...Cover 5 Drive Gear 6 All Terrain Wheels 7 Street Wheels 8 Motors 9 Motor Cables Bracket 10 Motor Cables 11 Charger Port 12 On Off Button 13 Bamboo Deck 14 Battery 15 Truck Fixings 16 Front Truck 1 7 8 9 10 11 12 13 14 16 15 2 3 4 5 6 HADEAN BAMBOO ...

Page 14: ... HADEAN CARBON 1 Front Truck 2 Downlights 3 Battery Enclosure 4 Forged Carbon Deck 5 Air Intake 6 Motor Controller 7 On Off Button 8 Charge Port 9 Rear Truck 10 Belt 11 All Terrain Wheels 12 Street Wheels ...

Page 15: ... Drive Gear 6 All Terrain Wheels 7 Street Wheels 8 Motors 9 Motor Cables Bracket 10 Motor Cables 11 On Off Button 12 Charger Port 13 Forged Carbon Deck 14 RGB Logo Light 15 Truck Fixings 16 Front Truck 1 7 8 9 10 11 12 13 14 16 15 2 3 4 5 6 HADEAN CARBON ...

Page 16: ... 16 PHAZE REMOTE A Brake B Mode 1 Button C Mode 2 Button D On Off Button E Lanyard Loop F LCD Screen G Accelerator H Safety Switch I Charge Port D H I E G F C B A ...

Page 17: ...EMOTE FOR DAMAGE DO NOT RIDE IF DAMAGED CHECK BOTH THE FRONT AND REAR TRUCKS AND ALL FOUR WHEELS ARE SECURE BE SURE TO MAINTAIN YOUR ALL TERRAIN TYRE PRESSURE BETWEEN 45 50 PSI MAKE SURE YOUR BOARD AND REMOTE BATTERIES ARE FULLY CHARGED See Battery Care Section for additional information about charging your board ...

Page 18: ...button again and the lights will turn off TURNING THE BOARD ON OFF NOTE When your board has not been used for 5 consecutive minutes it will automatically enter Sleep Mode to conserve power and prevent unintended operation To reactivate your board Pick up your Phaze Remote and press the brake trigger lightly See Smart Start pg 37 HADEAN CARBON ON OFF BUTTON HADEAN BAMBOO ON OFF BUTTON ...

Page 19: ...and briefly display the Evolve logo and then switch to a Pair Remote screen This will instruct you how to pair your remote to your board To turn the remote OFF press and hold the ON OFF button for one second or until the screen and ON OFF light turn off TURNING THE REMOTE ON OFF ON OFF BUTTON NOTE Always turn the board on 1st and the remote on 2nd ...

Page 20: ...an in the direction you wish to turn To keep stable it is recommended to stay relaxed so that your body can absorb bumps and movements created by the terrain or remote input Move your weight toward your front foot while accelerating and towards your rear foot while braking ONLY make small inputs to the trigger controls to avoid being thrown from your board Start learning to ride by trying to move ...

Page 21: ... 21 FOOT PLACEMENT DIRECTION OF TRAVEL REGULAR GOOFY L R L R Foot placement varies from person to person The closer your front foot is to the front truck the more control you will have ...

Page 22: ... 22 PHAZE REMOTE 88 8 KM 100 36KM H 00 0 KM 100 36KM H A Trip Meter B Speed Mode C Board Battery D Remote Battery E Speedometer C D E B A NOTE DEFAULT SCREEN SHOWN REMOTE SCREEN GUIDE ...

Page 23: ...e menu use MODE 1 and MODE 2 buttons to navigate scroll through menu lists Press ON OFF button to confirm selections When in menu double tapping the SAFETY SWITCH will take you back to the previous screen ON OFF BUTTON MODE 2 BUTTON MODE 1 BUTTON CONFIRM SELECTION SAFETY SWITCH BACK SCROLL DOWN SCROLL UP TAP x2 ...

Page 24: ... screen will show the speed dial and be in SAFE mode This means you are ready to ride NOTE Once the remote and board are paired they will be automatically paired the next time you use your board TIP Make sure not to touch the accelerator or brake triggers as the remote is pairing to the board Once paired lift the wheels off the ground and pull the accelerator trigger to check the wheels move Then ...

Page 25: ... issue is detected by the remote When SAFE Mode is activated the remote will vibrate for one second and then you will have reduced acceleration and braking power If there is a specific error detected error messages will be displayed in the Warnings screen under My Board in the menu 2 To exit the SAFE Mode function press the MODE 1 button to return to the previous speed setting you were riding AUTO...

Page 26: ...revious speed setting of your last ride Each time you press the MODE 1 button this will increase the speed Mode from ECO Mode through to CUST Mode one Speed Mode at a time Each time the MODE 2 button is pressed it will decrease the speed Mode from CUST Mode through to ECO Mode one Speed Mode at a time ON OFF BUTTON MODE 2 BUTTON MODE 1 BUTTON CONFIRM SELECTION SCROLL DOWN SCROLL UP Lorem ipsum ...

Page 27: ...OLVE APP which is available on the iTunes App Store or on the Android Play Store TIP Use the Speed Modes as you would gears on a bike Cycle back down from SPORT or CORSA according to the riding situation For example select SPORT or CORSA Mode for an approaching hill then cycle back down to SPORT or CORSA Mode once you have reached the top of the hill CUSTOM Mode is your individual power curve pref...

Page 28: ... press the safety switch in as you engage the accelerator trigger the board will not move Once you begin moving and reach speeds of 3 5 kph 2 3 mph or above you will be able to ride freely without engaging the SAFETY SWITCH during acceleration braking or neutral trigger movements When you come to a stop or reach 0 kph the need for the SAFETY SWITCH reactivates You must hold in the SAFETY SWITCH th...

Page 29: ... trigger slowly and you will begin to move forward The further you pull the trigger in the faster you will go Once over 5kph 3 mph then you can release the safety switch Have your weight positioned on the front foot when you accelerate this stops the board flying out from under your feet ...

Page 30: ...u push the trigger the stronger the braking will be BRAKE Avoid keeping the thumb on the brake trigger as you ride The brake trigger takes precedence over all other remote functions and if pressed will cut acceleration prevent acceleration or changing Modes and will not allow you to turn off the remote ...

Page 31: ...l appear next to the confirmed selection 5 Double tap the SAFETY SWITCH to go back to the previous menu screen or scroll to the EXIT selection and press the ON OFF button to return to the default ride screen EXIT ALL TERRAIN 150MM 47T 150MM 66T 175MM 66T 200MM 66T 200MM 66T EXIT ALL TERRAIN 150MM 47T 150MM 66T 175MM 66T 200MM 66T 200MM 66T UNITS KM HR MILES HR EXIT EXIT ALL TERRAIN 150MM 47T 150MM...

Page 32: ...h the Speed Limiter set at 20 kph 12 mph Power and torque are still the same when the Speed Limiter is activated however the top speed is restricted to the setting you choose To access the speed limiter 1 Double tap the ON OFF button to access the menu 2 Scroll by pressing the Mode buttons to reach Options then press the ON OFF button to confirm selection 3 Scroll by pressing the Mode buttons to S...

Page 33: ...0MM 66T EXIT SPEED LIMIT 20 KM HR 25 KM HR 32 KM HR OFF EXIT ALL TERRAIN 150MM 47T 150MM 66T 175MM 66T 200MM 66T 200MM 66T EXIT ALL TERRAIN 150MM 47T 150MM 66T 175MM 66T 200MM 66T 200MM 66T OPTIONS SPEED LIMIT 32KM HR SAFETY SWITCH x2 ON OFF BUTTON x2 UP DOWN SELECT 4 5 3 1 2 3 EXIT LIGHTS MY BOARD RIDES TRIGGER SETUP OPTIONS EXIT ...

Page 34: ...Scroll by pressing the Mode buttons to select Wheel Setup then press the ON OFF button to confirm your selection The screen will display All Terrain Wheel Gear Sizes and Street Wheel Gear Sizes 4 Confirm you are using either All Terrain wheels or Street wheels then scroll to your selection by pressing either Mode buttons and then press the ON OFF button to confirm selection 5 Scroll through to the...

Page 35: ...00MM 66T EXIT ALL TERRAIN 150MM 47T 150MM 66T 175MM 66T 200MM 66T 200MM 66T EXIT ALL TERRAIN 150MM 47T 150MM 66T 175MM 66T 200MM 66T 200MM 66T ON OFF BUTTON x2 UP DOWN SELECT UP DOWN SELECT SAFETY SWITCH x2 1 2 3 4 5 6 LIGHTS MY BOARD RIDES LIGHTS MY BOARD RIDES MY BOARD WHEEL SETUP BOARD TEMPS BATTERY DATA EXIT ...

Page 36: ...ou will not be able to change speed Modes or turn the remote OFF until you release the triggers When the Safety Switch is enabled and you kick push the skateboard to start you can avoid pressing in the Safety Switch this is also good for battery efficiency Get to know the vibration warnings on your remote these can be useful during your ride The LCD screen is much easier to see when there is less ...

Page 37: ...u and change the settings for Power Save When your Evolve Skateboard is turned on it has the ability to enter an inactive state that can be remotely turned on by your Phaze remote After 5 minutes of no use your board and Phaze remote will enter a sleep mode to save on battery life While in this mode no controls will function To start your board and remote press the brake trigger The lights on your...

Page 38: ...0 KM H 00 0 KM 100 88 8 KM 100 36KM H 00 0 KM 100 SKATEBOARD BATTERY REMOTE BATTERY 1 At 10 the remote will vibrate quickly one time Lights on the board will change to an amber colour 0 KM H 00 0 KM 100 x1 0 0KM 10 36KM H 0 0KM 10 36KM H x1 5SEC 0 0KM 10 36KM H 0 0KM 5 0 0KM 5 36KM H 2 At 5 the remote will vibrate once every 5 seconds and go to SPORT mode Lights on the board will pulse an amber co...

Page 39: ...will slowly deplete If you ride up hills accelerate heavily and ride over grass you should expect the battery to deplete faster than if you were riding on flat smooth surfaces For the longest ride times ride holding a set speed and avoid start stop riding See the Evolve YouTube channel for more tips 3 At 3 the remote will vibrate for 5 seconds with a brief pause then continue to vibrate and go to ...

Page 40: ...nfirm selection 4 Double tap the SAFETY SWITCH to go back to the previous menu screen or scroll to the EXIT selection and press the ON OFF button to return to the default ride screen EXIT ALL TERRAIN 150MM 47T 150MM 66T 175MM 66T 200MM 66T 200MM 66T EXIT ALL TERRAIN 150MM 47T 150MM 66T 175MM 66T 200MM 66T 200MM 66T ON LED SETTINGS LOGO LIGHT EXIT EXIT ALL TERRAIN 150MM 47T 150MM 66T 175MM 66T 200M...

Page 41: ... to view 4 Double tap the SAFETY SWITCH to go back to the previous menu screen or scroll to the EXIT selection and press the ON OFF button to return to the default ride screen EXIT ALL TERRAIN 150MM 47T 150MM 66T 175MM 66T 200MM 66T 200MM 66T EXIT ALL TERRAIN 150MM 47T 150MM 66T 175MM 66T 200MM 66T 200MM 66T MY BOARD PRODUCT INFO WARNINGS EXIT EXIT ALL TERRAIN 150MM 47T 150MM 66T 175MM 66T 200MM 6...

Page 42: ...haze remote will detect this automatically and prompt you to perform a trigger calibration 1 Ensure the skateboard is turned off Press the ON OFF BUTTON on the remote 2 From the default screen Pair Remote screen double click the ON OFF BUTTON to access the menu 3 Scroll by pressing the MODE BUTTONS to Trigger Setup and press the ON OFF BUTTON to confirm selection 4 Follow to on screen prompts to c...

Page 43: ...M 66T 175MM 66T 200MM 66T 200MM 66T EXIT ALL TERRAIN 150MM 47T 150MM 66T 175MM 66T 200MM 66T 200MM 66T FULLY ENGAGE BRAKE EXIT ALL TERRAIN 150MM 47T 150MM 66T 175MM 66T 200MM 66T 200MM 66T EXIT ALL TERRAIN 150MM 47T 150MM 66T 175MM 66T 200MM 66T 200MM 66T HOLD FOR 1 SECOND EXIT ALL TERRAIN 150MM 47T 150MM 66T 175MM 66T 200MM 66T 200MM 66T EXIT ALL TERRAIN 150MM 47T 150MM 66T 175MM 66T 200MM 66T 20...

Page 44: ... 44 INTENTIONALLY LEFT BLANK ...

Page 45: ... Do not touch the terminals on your battery pack If the battery pack is not installed in your board keep it away from paper clips coins keys nails screws or other small metal objects that could make a connection from one terminal to another A short circuit between the battery terminals may cause burns or a fire Battery charging times may increase with battery age and usage Only grab the charger by...

Page 46: ...ells or is discoloured Charging the battery should take approximately 3 5 4 hours if the battery is mostly empty Store your board indoors in a dry space away from heat or flame sources and out of direct sunlight The charger may get hot up to 74 Celsius 165 F when charging Use caution and avoid touching the body of the charger Only charge your Skateboard with its dedicated charger Other types of ba...

Page 47: ...seek medical attention should you experience any adverse effects These vapours may irritate your respiratory tract Boards must not be dropped or subjected to other mechanical shocks There is a risk of damage to the batteries Keep the battery charger away from children Do not allow children to play with charger Persons who are not capable of safely operating the charger because of their physical se...

Page 48: ... Once the board is fully charged the light on the charger will turn green remove the charger plug from the board re install the rubber grommet on the board and remove the plug from the outlet CHARGING THE BOARD GREEN LIGHT FULLY CHARGED NOT PLUGGED IN RED LIGHT CHARGING HADEAN CARBON HADEAN BAMBOO ALWAYS charge your Evolve Skateboard battery before use to maintain the best battery health ...

Page 49: ...ote and the USB plug end into a suitable USB port CHARGING THE REMOTE GREEN LIGHT FULLY CHARGED RED LIGHT CHARGING The remote will show Once the remote is fully charged remove the USB C plug from the remote ALWAYS charge your Phaze remote BEFORE your first ride The remote may not come fully charged ...

Page 50: ...ll be displayed in the Warnings section of the My Board screen and a Yellow Spanner will show on the default ride screen BATTERY FAULT This error code may be displayed if there is an error in communication between the BMS and motor controller and or if a battery cell is failing In the event this occurs the board will limit the Speed Mode to SAFE Mode to reduce the risk of damage to the battery 0 0...

Page 51: ...lly until the board cools down to a lower temperature KM H 00 0 KM 100 0 KM H 00 0 KM 100 0 KM H 00 If your board ever experiences operational issues please contact your local Evolve Skateboards support team for assistance MOTOR PROTECTION This can occur if the skateboard has had excessive workloads that may trigger a safety protection The power to your skateboard will be reduced and a message on ...

Page 52: ...e your board to high heat Do not leave your board outside or an environment where freezing temperatures may occur If you will not be using your battery for a prolonged period of 1 MONTH OR MORE it is recommended to store your board BETWEEN 40 AND 50 charge If your battery is fully charged and not used for a period of months there may be a permanent loss of total battery capacity If the battery is ...

Page 53: ...de Rotate the wheels on the skateboard as you would do so with any long board skateboard as the drive wheels will wear the fastest Regularly clean check the belt and drive gear for any damage Replace if necessary Clean your board from dust and dirt so its looks and rides as new at all times Only use a damp dry cloth to clean Cleaning products may contain solvents that can damage your board Be sure...

Page 54: ...HAT COVERS DEFECTS IN WORKMANSHIP AND MATERIAL THIS DOES NOT COVER MISUSE PERISHABLE ITEMS SUCH AS WHEELS TYRES TUBES BEARINGS BELTS NEGLECT ABUSE ACCIDENT OR RIDING IN WATER AND SHIPPING DAMAGE FOR WARRANTY CLAIMS AND DETAILS PLEASE VISIT YOUR LOCAL DISTRIBUTOR WEBSITE FOR INSTRUCTIONS PLEASE KEEP YOUR SHIPPING BOX IN CASE THE BOARD EVER NEEDS TO BE RETURNED WARRANTY ...

Page 55: ...ses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on t...

Page 56: ......

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