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EVBox Iqon Installation And Commissioning Manual Download Page 26

4.1.6. Phase rotation

To avoid overloading the first phase with one-phase electric vehicles, we recommend rotating the
phases as shown below.

Note:

If phase rotation is used you must inform EVBox at

www.evbox.com/support

so the support

team can update the backend system data.

Single 3-phase 400 V AC 64 A power cable

Two 3-phase 400 V AC 32 A power cables

4.1.7. Hub-Satellite installations

A Hub-Satellite charging station installation can consist of up to 9 Iqon Satellite stations connected to
the Iqon Hub station. In any installation there must be one Hub station, and all Satellite stations
connect to that Hub station. A Hub-Satellite installation uses two separate RS485 serial data
connections for the following data communication:

• Smart Charging using the MAX protocol - from the external power supply cabinet to the Hub.

EN

4. Installation instructions

22

Summary of Contents for Iqon

Page 1: ...Installation and commissioning manual Part A EVBox Iqon ...

Page 2: ......

Page 3: ...EVBox Iqon Installation and commissioning manual Part A ...

Page 4: ......

Page 5: ... 15 4 Installation instructions 16 4 1 Prepare for installation 16 4 1 1 Plan installation 16 4 1 2 Choose location 17 4 1 3 Free space around the charging station 17 4 1 4 Location options 18 4 1 5 Power supply requirements 20 4 1 6 Phase rotation 22 4 1 7 Hub Satellite installations 22 4 1 8 Using Wi Fi 25 4 1 9 Route power supply cables 25 4 2 Unpacking 26 4 3 Prepare mounting 28 4 3 1 Prepare ...

Page 6: ...Connect app 34 4 5 4 Commission EVBox Iqon 35 4 5 5 Commissioning report 36 5 Operation instructions 37 5 1 LED indicator ring 37 5 2 Troubleshooting 39 5 2 1 Error codes 39 5 2 2 Troubleshooting guide 40 6 Maintenance instructions 44 6 1 Clean the exterior 44 7 Decommissioning 45 8 Appendix 46 8 1 Glossary 46 8 2 Disclaimer 46 EN 2 ...

Page 7: ...s manual comprises two parts Manual Part A This part contains the instructions Manual Part B This part contains the illustrations for the instructions You must read both parts of the manual All EVBox manuals can be downloaded from www evbox com manuals 2020 EVBox Manufacturing B V all rights reserved No part of this document may be modified reproduced processed or distributed in any form or by any...

Page 8: ...death or serious injury CAUTION Risk of electrostatic discharge and damage Indicates a potentially hazardous situation with a medium risk level which if the caution is not obeyed may cause damage to the equipment CAUTION Indicates a potentially hazardous situation with a medium risk level which if the caution is not obeyed may cause minor or moderate injury or damage to the equipment Note Notes co...

Page 9: ...disposed of separately from the general municipal solid waste Recycling of materials saves raw materials and energy and makes a major contribution to conserving the environment 1 5 Product classification Power supply input EV supply equipment permanently connected to AC supply network Power supply output AC EV supply equipment Normal environmental conditions Outdoor use Access Equipment for locati...

Page 10: ...installations without proper precautions will result in the risk of electric shock which will cause severe injury or death Switch off input power before installing Iqon Keep the power off until Iqon is fully installed and secure Do not switch on Iqon if it is not fully installed or not secure Do not install a Iqon that is faulty or has a noticeable issue Operating Iqon when it indicates an error s...

Page 11: ...product which can cause severe injuries or death Do not install or open Iqon during wet environmental conditions for example rain or fog Using a damaged Iqon or a damaged charging cable may expose the user to electric components and result in the risk of electric shock which may cause injury or death Make sure that Iqon the charging cable and the charging plug are free of damage before starting a ...

Page 12: ...ear Iqon Using Iqon under conditions not specified in this manual may result in damage to Iqon which may cause injury or death Only use Iqon under the specified operating conditions in this manual CAUTION Charging a vehicle with the charging cable not completely unwound may result in overheating of the cable which can damage Iqon Before you charge the vehicle make sure that the charging cable is c...

Page 13: ...s Only lift and move an unpacked Iqon using a lifting sling or cable attached to the lifting eyes on Iqon and using suitable lifting apparatus as described in this manual Never lift Iqon using its charging cables connectors covers or frame Disconnect input power before removing the charging station for storage or relocation Only transport and store the charging station in its original packaging No...

Page 14: ...ing station is connected to a Charging Management Platform CMP for the registration of the number of kilowatt hours kWh used per charging session 3 1 Description 1 Top cover 2 Display 3 Bottom cover 4 Charging cable 5 LED ring 6 Charging cable locking mechanism 7 Charger box 8 Lifting eyes 9 Side panel 10 Holder 11 Installer box EN 3 Product features 10 ...

Page 15: ...ecifications Feature Description Electrical properties Power line electrical input 2 x 3 phase 400 V AC 32 A or 1 x 3 phase 400 V AC 64 A Electrical output 2 x 22 kW Charging mode Mode 3 EVSE IEC 61851 Fixed charging cable 2 x Type 2 IEC 62196 2 cables Charging cable length 5 5 m 18 ft Metering S Bus MID certified class B kWh meter type 2 x ABB B23 112 100 System lighting Day and night mode automa...

Page 16: ...C 61851 1 2017 IEC 61851 21 2 2018 IEC 61000 3 2 2014 IEC 61000 3 3 2013 EN 301 489 1 V2 2 0 EN 301 489 3 V2 1 1 EN 301 489 17 V3 2 0 EN 301 489 52 V1 1 0 EN 301 908 1 V11 1 1 EN 301 511 V12 5 1 EN 300 330 V2 1 1 EN 300 328 V2 1 1 EN 301 893 V2 1 1 EN 300 220 1 V3 1 1 EN 300 220 2 V3 1 1 CE conformity RoHS REACH Connectivity Authorization RFID and QR code Communication standard Dual band Wi Fi 2 4...

Page 17: ...or screen 768x1024 with capacitive touch Sunlight readable Status indication 2 LED rings 1 per connector Dimensions See Dimensions on page 14 Weight kg 85 kg 188 lbs 95 kg 210 lbs in packaging Mounting Ground mount free standing wall supported or back to back 3 Product features EN 13 ...

Page 18: ...3 4 Dimensions EN 3 Product features 14 ...

Page 19: ...Ω resistor 3 6 Optional components Depending on the installation the following components can also be required Contact your supplier to order the optional components Note The installer is responsible for supplying the power cables data cables and any minor items required for the installation Component Part number EVBox Dual Socket Test Box to test the functioning of the charging station 462323 3 P...

Page 20: ...allation Calculate the distance from the power supply cabinet to the charging station installation to determine the voltage drop Local regulations may be applicable and can vary depending upon the region or country Obtain all necessary permits from the local authority that has jurisdiction Refer to local wiring regulations to select the conductor sizes Use minimum 10 mm2 and maximum 16 mm 2 copper...

Page 21: ...e it is not exposed to extreme heat and sunlight Where necessary protect the charging station with barriers to prevent damage by vehicle collision 4 1 3 Free space around the charging station There must be a minimum free space around the charging station 4 Installation instructions EN 17 ...

Page 22: ...4 1 4 Location options The charging station can be installed in various positions Free standing installation Wall supported installation EN 4 Installation instructions 18 ...

Page 23: ...Back to back installation Example dual bay location 4 Installation instructions EN 19 ...

Page 24: ...a configuration that is specified in this section Earthing system TN system PE cable TT system Earth electrode installed separately self installed Power input phase 3 phase 400 V 10 50 60 Hz MCB Miniature Circuit Breaker The power supply MCB must match the power rating of the charging station Power supply wiring The table below shows how to connect the power supply to Iqon depending on the specifi...

Page 25: ...ust measure 230 V to neutral The power supply is connected to one RCBO and the two RCBOs are connected together using the supplied busbar Option 2 Two 400 V 3 phase connections with neutral For 3 phase use of a Wye connected secondary all three phases L1 L2 and L3 and neutral must be connected Each phase voltage must measure 230 V to neutral 4 Installation instructions EN 21 ...

Page 26: ...00 V AC 32 A power cables 4 1 7 Hub Satellite installations A Hub Satellite charging station installation can consist of up to 9 Iqon Satellite stations connected to the Iqon Hub station In any installation there must be one Hub station and all Satellite stations connect to that Hub station A Hub Satellite installation uses two separate RS485 serial data connections for the following data communic...

Page 27: ...then that group of stations must be a separate Hub Satellite configuration Use SFTP Category 6 network cable Use the green green white twisted pair of wires for the RS485 Hub Satellite connections Use the blue blue white twisted pair of wires for the RS485 smart charging MAX protocol connections Terminate the RS485 Hub Satellite loop at the last Satellite with the 120 Ω resistor supplied with the ...

Page 28: ...ns RS485 data communication configurations in a Star shaped or T shaped network will not function correctly because signal reflections can occur in the network Star shaped network T shaped network EN 4 Installation instructions 24 ...

Page 29: ...ur router is not limiting connections to certain MAC addresses Set the Wi Fi security to WPA WPA2 also known as WPA Mixed Mode This mode allows Iqon to connect with WPA TKIP level encryption and lets other devices use WPA2 Personal AES encryption Make sure you set a strong Wi Fi password A minimum of eight characters are required in a password Make sure that the a b g n modes under the 2 4 GHz and...

Page 30: ...le lifting equipment to move the packaging 2 Carefully cut the sealing tape on the packaging 3 Remove the components box from the packaging 4 Unpack the components box and check the components 5 Lift out the charging cables and put them on the ground next to the box Note Place protective sheeting on the ground to protect the cables from damage by abrasion 6 Remove the charging cable packaging 7 Ca...

Page 31: ...arging cables to lift or move the charging station The cables can become damaged which will result in the risk of electric shock and damage to Iqon which will cause injury and death 13 Retract the charging cables as follows a Remove the safety pin screw Note Do not install the safety pin screw when the safety pin has been removed The screw can catch on the charging cable mechanism b Remove the saf...

Page 32: ...ll 4 3 Prepare mounting Iqon has the following mounting options On ground anchors set in a stable base On a Unimi ground base with Iqon adapter 4 3 1 Prepare ground anchors See the corresponding illustrations in manual B Install Iqon directly on a raised walkway or sidewalk or on the same level as the car parking space Use the 50 mm 1 97 in baseplate when Iqon will be installed on the same level a...

Page 33: ...le for the wall material 1 Mark a center line vertically up the wall from the center of the baseplate 2 Mark the position of the two wall brackets on the vertical line 3 Drill two holes 4 Insert a wall plug in each hole 5 Secure the wall brackets with two washers and two bolts 4 3 3 Unimi mounting A Unimi mounting is a charging station mounting base that is pre installed in the ground An adapter t...

Page 34: ... retain two Torx T25 screws that secure the top blanking plate c From the back of the station remove and discard the top blanking plate d Fully extend the charging cables and insert the safety pin e Remove four Torx T25 screws that secure the transparent cover f Remove and retain two Torx T25 screws that secure the bottom blanking plate g From the back of the station remove and discard the bottom ...

Page 35: ...ect power cables See the corresponding illustrations in manual B Note Use minimum 10 mm 2 and maximum 16 mm 2 copper wire depending on the power supply available and the distance from the power supply cabinet 1 Remove four Torx screws and the frame from the installer box 2 Loosen the six Phillips screws then remove the installer box cover 3 Route each power cable into the charging station through ...

Page 36: ... sure it is correctly connected The indicator on the terminal block must be in the locked position Note Make sure that the jumper is installed across the two PE terminal blocks 9 For two 3 phase 400 V AC 32 A power cables connect the power cables as follows a Connect each power cable to an RCBO Note When multiple charging stations are connected to one power supply cabinet consider using phase rota...

Page 37: ...installer box 5 Push the ferrules on the network cable wires fully into the terminal blocks 6 Terminate the RS485 Hub Satellite loop at the last Satellite station in the loop with the 120 Ω resistor supplied with the small components Note The 120 Ω resistor is not required when only a Hub is installed 7 Pull on each wire to make sure it is correctly connected The indicators on the terminal blocks ...

Page 38: ...work or a Wi Fi connection to a local Wi Fi router Note It is important that Iqon is first registered with the CMP before power is supplied This allows Iqon to find and connect to the CMP URL automatically 4 5 1 Configuration details The Iqon configuration details are on the sticker in Part B of this manual Configuration details can also be found on the packaging You will need the configuration de...

Page 39: ... charging stations is shown 4 Select the Iqon Bluetooth ID The LED ring shows flashing purple when pairing using Bluetooth is active 5 Select the Iqon Bluetooth ID and follow the instructions in the app The following details from the Iqon configuration sticker see Configuration details on page 34 are required for the app The product Bluetooth ID The product security code 6 Use the app in the Insta...

Page 40: ...on LED Ring brightness LED Ring ON or OFF when Iqon is in idle mode Charging station name Adding and removing charge cards Updating the firmware 7 Follow the instruction in the app to reboot Iqon Iqon is connected to a CMP and is ready to use 4 5 5 Commissioning report Complete the Commissioning Report that is supplied with Iqon For a Hub Satellite installation complete only one report Send a copy...

Page 41: ...ing cable to use Select the payment method for example charge card or QR code LED ring flashing green Payment method is being authorized Wait until the LED ring turns blue LED ring blue Iqon is charging the vehicle Extend the selected charging cable and plug it into the vehicle Charging can be stopped at any time Wait until the vehicle has charged 5 Operation instructions EN 37 ...

Page 42: ... Charging only When power becomes available charging will start or resume and the LED ring will turn blue LED ring red An error has occurred Place the plug correctly back into the holder on Iqon Check Troubleshooting on page 39 for a solution If you cannot solve the issue contact your EVBox installer or supplier LED ring flashing red Selected payment method is not authorized Check the error shown ...

Page 43: ...electric devices especially if broken will result in the risk of electric shock and thus can cause severe injury or death Troubleshooting must only be done by a qualified electrician unless otherwise stated 5 2 1 Error codes Error codes and error descriptions on the touchscreen indicate errors that have occurred Error code Description Action E1 Card not recognised Try card again or use another pay...

Page 44: ...stated Incorrect installation repairs or modification can result in danger to the user and may void the warranty and liability This is a general troubleshooting guide listing the most common issues If you are not able to solve an issue visit www evbox com support for further help from our service pages and support team Problem Possible cause Solution Charging station does not react No power to cha...

Page 45: ...s a connection to the cellular or Wi Fi network LED ring shows constantly red Grounding fault Check that the electrical installation is correctly grounded If necessary add additional grounding closer to the installation In a Hub Satellite installation one or more LED rings constantly flash red Crossed connection in one of the satellite RS485 connections Examine RS485 wiring and connections No conn...

Page 46: ...anges to green or goes off No communication with the CMP portal account Use the card again to start the charging If the problem remains contact the CPO for further support Plug not locked Make sure that the charging plug is pushed far enough into the vehicle socket station Examine the charging plug and vehicle socket for damage or bent pins Examine the charging plug and vehicle socket to see if it...

Page 47: ...l not release Push the plug further into the charging station and hold the card against the card reader again Check by user Switch off the main power supply wait 20 seconds then switch on the main power supply again 5 Operation instructions EN 43 ...

Page 48: ...tallation regulations applicable in your country CAUTION The user must not attempt to service or repair Iqon as it does not contain user serviceable parts CAUTION Do not use a hose or a high pressure spray to clean Iqon CAUTION Do not use aggressive chemical cleaners or solvents to clean Iqon 6 1 Clean the exterior Clean the exterior of Iqon when necessary For intensive use locations clean the tou...

Page 49: ...allation procedure see Install charging station on page 29 Dispose of the charging station in a responsible manner Do not dispose of this charging station in household waste Instead dispose of this charging station at a local collection point for electric electronic devices in order to enable recycling and thus avoid negative and hazardous impacts on the environment Ask your city or local authorit...

Page 50: ...owledge No express or implied warranty is given for the completeness accuracy reliability or fitness for particular purpose of its content and the products and services presented therein Specifications and performance data contain average values within existing specification tolerances and are subject to change without prior notice Prior to ordering always contact EVBox for the latest information ...

Page 51: ...om general terms conditions 2020 EVBox Manufacturing B V All rights reserved Iqon EVBox and the EVBox logo are trademarks or registered trademarks EVBox Manufacturing B V Kabelweg 47 1014 BA Amsterdam The Netherlands evbox com support 8 Appendix EN 47 ...

Page 52: ...EN ...

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Page 54: ...EVBIM_102020 EVBox Manufacturing B V ...

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