12 - 1
12. SERVICE INFORMATION
12.1 MAINTENANCE
Solid state control equipment is very reliable and will give many years of trouble free operation.
However, it is good practice for the user to exercise a regular maintenance program for this equipment. Below is
a typical sequence, but this may need to be modified by the actual conditions.
BEFORE PERFORMING ANY MAINTENANCE ON THIS PRODUCT ENSURE THAT
ALL CIRCUITS ARE ISOLATED AND LOCKED OFF.
At six monthly intervals check:
mounting fixtures
}
power connections
} do not use a
signal connections
} compressed air
that for force vent units, the fan is able to rotate without obstruction.
} gun for cleaning
that the ventilation spaces above and below are free from any obstruction.
}
that all covers are firmly installed.
}
Note: 720Amp controllers and have removable rear access covers to all cleaning of air- path
(see HG 049669)
Maintenance is always enhanced by the availability of spares sufficient to minimise down time.
Never forget that maintenance is more effective if your engineers have been properly trained. Eurotherm Drives
operate a training program especially tailored for your requirement.
12.2 CUSTOMER ASSISTANCE FACILITIES
Eurotherm Drives operate a range of customer assistance facilities:
•
Sales
•
Service/Commissioning
•
Repairs
•
Technical
•
Training
•
System Design & Build
PLEASE BEFORE MAKING CONTACT
-
WHAT IS THE PRODUCT?
WHAT IS THE MODEL NUMBER?
WHAT IS THE SERIAL NUMBER?
FAULT LOG REPORT
COMMISSIONING PARAMETERS
MOTOR NAME-PLATE DETAILS
A LEGIBLE, CLEAR, AND CONCISE FAX IS THE BEST METHOD TO BEGIN THE ASSISTANCE
YOUR REQUIRE.
Sales:
Sales department will be able to quote price and delivery of replacement product
and/or spares. Training and system design information is also available.
Service/Commissioning:
Service department will be able to advise costs and availability of a Service Engineer
to visit your installation to resolve your problem.
Technical:
Technical advice can be given, prepare your enquiry properly to avoid confusion.
Repairs:
Before returning equipment to the factory, ensure all details are checked
NOTE: IT IS IMPORTANT THAT THE RETURNED MATERIAL IS PROTECTED, TYPICALLY FROM
INGRESS OR PACKAGING MATERIALS.
E.G POLYSTYRENE/STYROFIL CHIPS WHICH MAY DAMAGE THE PRODUCT AND LEAD TO
INCREASED REPAIR CHARGE AND REPAIR TIME.
This manual was downloaded on www.sdsdrives.com
+44 (0)117 938 1800 - [email protected]
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