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European Home H Series HVF-42-P, Installation & Operation Owner'S Manual, Page: 33 / 38

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European Home H Series HVF-42-P Installation & Operation Owner'S Manual Download Page 33

APPENDIX ONE

TROUBLESHOOTING

BEGIN

Does the 

pilot light?

Is piezo 

still 

sparking?

Is the 

piezo 

sparking?

NO

NO

1. Verify proper power supply throughout  system.  

(System is powered by 120V AC) 

2. Make sure power is ON 

3. Verify wires are properly connected to control module 

4. Make sure system is properly grounded.

5. Check electrode positioning to pilot hood.  Adjust as 

needed.  If porcelain is damaged, replace igniter.  

6. Inspect wiring for damage.  Replace if necessary. 

7. If no spark continues, replace control module. 

1. Verify gas supply is ON and gas line is bled to valve.

2. Inspect wires for damage if needed. 

3. Inspect pilot tube for damage and replace if needed.  

4. Inspect pilot orifice and clean if necessary.

5. Clean any corrosion from pilot assembly for proper 

grounding.   

6. Check continuity of valve coil.  

    - If no continuity, replace coil.   

7. Verify proper voltage at pilot valve connection. 

    - If voltage is present and no gas released, replace valve. 

    - If no voltage present, replace control module.   

YES

NO

YES

1. Verify flame sensor is in the pilot flame, adjust flame as 

needed. 

2. Verify flame sensor wire is properly connected to module 

and the system is grounded. 

3. Clean flame sensor rod and any corrosion from pilot 

assembly.   

4. Check porcelain is not cracked on flame sensor. If 

cracked, repalce flame sensor. 

5. If sparking continues, replace control module.    

YES

Pilot look 

blue or 

lifting off 

sensor?

YES

1. Confirm gas type, pressures and connections.

NO

[Continued]

- Fireplace Doesn’t Work

Summary of Contents for H Series HVF-42-P

Page 1: ...nstructions is not followed exactly a fire or explosion may result causing property damage personal injury or loss of life This is an unvented gas fired heater It uses air oxygen from the room in which it is installed Provisions for adequate combustion and ventilating air must be provided Refer to page 6 INSTALLER Leave this manual with the appliance CONSUMER Retain this manual for future referenc...

Page 2: ...Pre installation Planning 11 Rough Installation 15 Electric Installation 18 Gas Installation 19 Trim and Finish 20 Installing the Optional Screens 25 Installing the Optional Panel 26 Operating the Fireplace 26 Maintenance 28 Parts List 30 Warranty 31 Troubleshooting Appendix One Connecting a Home Automation System Appendix Two Installing The Air Shutter Kit Appendix Three ...

Page 3: ...eater Any change to this heater or its controls can be dangerous Improper installation or use of the heater can cause serious injury or death from fire burns explosion or carbon monoxide poisoning Do not allow fans to blow directly into the fireplace Avoid any drafts that alter burner flame patterns Do not use a blower insert heat exchanger insert or other accessory not approved for use with this ...

Page 4: ...Code ANSI Z223 l NFPA54 10 This unit was tested and listed to ANSI Z21 11 2 2016 Gas fired Room Heaters Volume II Unvented Room Heaters by OMNI Test Laboratories This unit is for indoor use only 11 Do not install this heater in a bathroom or bedroom 12 Correct installation of the fire media proper location of the heater and annual cleaning are necessary to avoid potential problems with sooting Soo...

Page 5: ...ion greater than these consult with the local authority having jurisdiction for gas product installations to determine their specific requirements for high altitude installations 20 The appliance and its appliance main gas valve must be disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess of 1 2 psi 3 5 kPa The appliance must be isol...

Page 6: ...not less than 50 cubic feet per 1 000 BTU per hour 4 8 m3 per kw of the aggregate input rating of all appliances installed in that space Rooms communicating directly with the space in which the appliances are installed through openings not furnished with doors are considered a part of the unconfined space UNUSUALLY TIGHT CONSTRUCTION IS DEFINED AS CONSTRUCTION WHERE a walls and ceilings exposed to...

Page 7: ...me H Series Vent Free Gas Fireplace b ____37 500________ If the answer to a is greater than b then your space will support the installation of the H Series Vent Free Gas Fireplace if a is less than b then your space will not support an H Series Vent Free Gas Fireplace L1 L2 ft x W ft x H ft 50 151 2 12 ft x 12 ft x 8 ft 50 151 2 ft x 12 ft x 8 ft 50 Bringing in Outside or Make up Air Some building...

Page 8: ... Width 37 5 37 5 37 5 Dimensions by Model Burner Specifications A 18 2 B 5 281 8 5 C HVF 42 P Fireplace 2 18 Nailing Flanges 2 D H Series Burner Fuel Natural Gas ONLY Manifold Pressure 3 5 w c 0 87 kPa Minimum Supply Pressure 4 0 w c 1 0 kPa Maximum Supply Pressure 7 0 w c 1 7 kPa Orifice Size 47 DMS Input High BTU hr 37 500 Input Low BTU hr 25 000 Electrical 120V AC 60Hz 2 5A max ...

Page 9: ...ies Vent Free Gas Fireplace EuropeanHome com SPECIFICATIONS and DIMENSIONS 9 HVF 72 P Fireplace A 281 8 B C 18 Nailing Flanges A 5 18 C B 1 8 281 8 HVF 60 P Fireplace 18 18 Nailing Flanges 5 D 2 5 D 2 2 18 5 ...

Page 10: ...liquids having flammable vapors away WARNING When used without adequate combustion and ventilation air heater may give off excessive CARBON MONOXIDE an odorless poisonous gas This appliance is equipped for Natural Gas only Serial Number HVFS DO NOT TAMPER WITH THE PILOT LIGHT SAFETY SYSTEM CARBON MONOXIDE POISONING MAY LEAD TO DEATH Orifice Size 47 DMS Gas Control SIT Proflame Electrical Rating 12...

Page 11: ...tible Standard and Type X drywall are both combustible NON COMBUSTIBLE MATERIALS A given material is said to be non combustible when it cannot catch fire and burn For example materials made entirely orincombinations of stone brick concrete tile steel plasterorglassareconsiderednon combustible See the chart below for a list of materials which as of this writing are reported by their manufacturers t...

Page 12: ...s Rough Installation Build the rough frame and install the fireplace Electric Installation By a qualified licensed electrician Gas Installation By a qualified licensed gasfitter or plumber Trim and Finish Finishing around the fireplace Final Installation Wall mantel and non combustible facing Before you begin your installation you should have the following tools and supplies Saw Hammer Pliers Pipe...

Page 13: ...nstalled must all be considered The fireplace may be placed on a raised platform This appliance is a HEATING appliance and it becomes hot in operation DO NOT PLACE any object furniture draperies or other item LESS THAN 36 inches from the fireplace The clearance dimensions shown throughout this manual MUST be maintained for safety as well as servicing and maintenance Possible Fireplace Locations dr...

Page 14: ...clearances shown in the table below must be observed If the required clearances are not maintained a fire may result thereby causing property damage personal injury or loss of life When the fireplace is to be installed directly on carpeting or combustible material other than wood flooring it must be installed on a metal or wood panel extending the full width and depth of the fireplace cabinet When...

Page 15: ... a sturdy and level surface It may be placed on the floor or a raised platform made ONLY of wood or non combustible materials do not place the fireplace on carpet or vinyl 1 Set the fireplace into position Metal framing may touch the cabinet but do not place anything between the framing and the cabinet 2 Make sure the fireplace is both level and square 3 Fasten the Nailing Flanges to the framing 4...

Page 16: ...e com ROUGH INSTALLATION 16 DO NOT ALLOW THE FIREPLACE TO BEAR ANY WEIGHT The entire weight of the walls must be borne by a structure other than the fireplace A B C Dimensions A B and C must be equal throughout the installation at 18 inches each ...

Page 17: ...ll applicable codes The neutral line and ground wires to the receptacle are available at the lower right of the closed end of the fireplace cabinet This circuit must be wired such that the AC power to the H Series Vent Free Gas Fireplace may be turned off by an accessible single pole switch This circuit need not be dedicated to the H Series Vent Free Gas Fireplace unless required by local codes Af...

Page 18: ...DS X4 X5 X1 SW1 Back up Battery Case Building codes do not permit the installation of a gas fireplace in a plenum a chase designed for air flow but your enclosure may have local air movement within it To limit the movement of air on the pilot and or burner flames the knockout opening s should be sealed with aluminum non combustible duct tape Electric Installation ...

Page 19: ... disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess of 1 2 psi 3 5 kPa The appliance must be isolated from the gas supply piping system by closing its equipment shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1 2 psi 3 5 kPa The installation of this fireplace must co...

Page 20: ...ng 341 8 Top Line of Fireplace Opening 36 minimum With this type of enclosure it may be easier to wrap the entire upper portion with non combustible material Minimum Enclosing Clearances Model Dimension A B C HVF 42 P 45 4 18 HVF 60 P 63 4 18 HVF 72 P 75 4 18 The wall above any open side of the fireplace WITHOUT a mantel MUST have NON COMBUSTIBLE facing to the limits shown at left B A C B ...

Page 21: ...closing Ceiling COMBUSTIBLE MANTELS MINIMUM 36 minimum 341 8 Minimum Mantel and Enclosing Clearances Top Line of Fireplace Opening Room Ceiling 0 12 The wall above any open side of the fireplace with a COMBUSTIBLE mantel MUST have NON COMBUSTIBLE facing to the limits shown at left and mantel limits as shown below B A C B Model Dimension A B C HVF 42 P 45 4 18 HVF 60 P 63 4 18 HVF 72 P 75 4 18 ...

Page 22: ...UM NON COMBUSTIBLE MANTEL and ENCLOSING CLEARANCES Combustible Enclosing Ceiling NON COMBUSTIBLE MANTEL 36 minimum 341 8 Minimum Mantel and Enclosing Clearances The wall above any open side of the fireplace with a COMBUSTIBLE mantel MUST have NON COMBUSTIBLE facing to the limits shown at left and mantel limits as shown below B A C B Model Dimension A B C HVF 42 P 45 11 18 HVF 60 P 63 11 18 HVF 72 ...

Page 23: ...mortar used instead Facing material should be installed against the outer face of the fireplace with an 1 8 vertical or horizontal clearance to the flange to allow for heat expansion INSTALLING THE FIRE MEDIA Two types of fire media are available for your H Series Vent Free Gas Fireplace Fireglass or Carrara Pebbles The Fire Media The entire contents of the bag of fire media should be spread to an...

Page 24: ...at from the right side of the opening 3 At the center of the end opening insert a metal tab between the hearth panel and fireplace frame leaving half of the tab exposed 4 At the center of the end opening insert a metal tab between the ceiling panel and fireplace frame leaving half of the tab exposed 5 Place one magnet on each exposed tab end 6 Center each long screen within the fireplace opening p...

Page 25: ...ray is pushed back tight against the rear wall The panel will sit on top of the hearth tray and will press flat against the wall 2 With the panel held in position hold the slotted L shaped clip to the ceiling and the other end against the panel Leave 1 16 space to allow for expansion 3 Use the self tapping screw to secure the clip to the ceiling The slot will allow you to adjust the clip ...

Page 26: ...nd is a result of the burn off of the lubricants and sealants used when manufacturing the fireplace We recommend that you open the nearby windows for extra ventilation and operate the fireplace for at least four hours During this first fire examine the flame for appearance and quality Examine the burner media for sooting The flames should look like those shown below single sided version with concr...

Page 27: ...roperty damage personal injury or loss of life 1 STOP Read the safety information above 2 This appliance is equipped with an ignition device which auto matically lights the pilot Do not try to light the pilot by hand 3 Wait five 5 minutes to clear out any gas Then smell for gas including near the floor If you smell gas STOP Follow B in the Safety Information above If you don t smell gas go to the ...

Page 28: ...or to operation Cleaning the Media and Burner With all parts of the fireplace at room temperature carefully remove and clean the fire media with a soft bristled brush Lift off the hearth panel and clean the burner surface with a brush and clean the rest of the burner module including the pilot burner with a vacuum cleaner After lifting off the Hearth Panel ensure that the Primary Air Openings show...

Page 29: ... periodic visual inspection of the pilot and main burner flames The main burner flames should look similar to those above single sided version with concrete panels The pilot burner flame should look like the image to the left Normal Flame Pattern Normal Pilot Flame Pattern ...

Page 30: ...escription Quantity Req d Part Number 1 H Series NG Pilot Assembly with ODS 1 HVF GS PA 01 2 SIT Proflame NG Gas Valve 1 HVF GS GV 01 3 SIT Proflame Control Module 1 HVF GS CM 01 N A SIT Proflame Remote Control 1 HVF GS TX 01 N A Carrara Pebbles Fire Media 1 set HVF FM WHTP N A 1 2 Black Glass Fire Media 1 set FM CG BLACK For replacement parts and customer service contact EUROPEAN HOME 1 781 324 8...

Page 31: ...viceable used parts and is at least functionally equivalent to the original product A replacement product part assumes the remaining warranty of the original product or ninety 90 days from the date of replacement or repair whichever provides longer coverage for you When a product or part is exchanged any replacement item becomes your property and the replaced item becomes the property of European ...

Page 32: ... You should now hear 4 beeps indicating the receiver has learned the remote s unique programming code Did you hear the beep Remote is learned to the receiver and should operate the fireplace YES YES No Ensure electrical power is ON Attempt learn sequence again If no sound LED replace control module No Verify batteries are new in remote and if so replace remote control No Proceed to next troublesho...

Page 33: ...and replace if needed 4 Inspect pilot orifice and clean if necessary 5 Clean any corrosion from pilot assembly for proper grounding 6 Check continuity of valve coil If no continuity replace coil 7 Verify proper voltage at pilot valve connection If voltage is present and no gas released replace valve If no voltage present replace control module YES NO YES 1 Verify flame sensor is in the pilot flame...

Page 34: ...g for pilot replace control module If voltage is present replace gas valve valve not opening YES 1 Verify electrical connections are properly connected according to the wiring diagram and replace any damaged harnesses 2 Verify the pilot flame is properly directed to ignite the burner 3 Verify piezo is not sparking if so go back to Piezo Still Sparking 4 Verify proper components are installed for t...

Page 35: ...t main burner orifice for blockage and correct size 5 Verify receiver is receiving transmitter command by beeping If no beep see Remote Receiver Not Synchronized troubleshooting 6 Check continuity of step motor Resistance between yellow orange and black brown wires should be 25 ohms If no continuity or step motor is not regulating out pressure replace step motor YES System functioning properly TRO...

Page 36: ... from Jumper Block B located at controle module connector X4 using a small flathead screw driver Replace it with a millivolt rated dry contact closure DCC provided by you 2 The remote control must then be disconnected from the system by pressing the SW1 button see above TWICE in succession IFC Control Module Power Plug Gas Valve Pilot Burner X4 X5 X1 SW1 Back up Battery Case DCC Connects Here see ...

Page 37: ...place The ASK is installed at the closed end of the fireplace using the available knockout 1 Remove the knock out for the rectangular opening and the six screw holes 2 Remove the six screws which hold the two frames together and separate the parts 3 Place the Outer Frame against the outside of the cabinet and ensure that the round shutter opening is aligned with the rectangular cabinet opening 4 P...

Page 38: ...38 H Series Vent Free Gas Fireplace EuropeanHome com IGHVFPEN 181003 EUROPEAN HOME a division of Europa Ja Inc 30 Log Bridge Road Building 300 Suite 303 Middleton MA 01949 www europeanhome com ...

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