
APPENDIX ONE
- Remote/Receiver Not Synchronized
Press the red SW1 button on the control module. You should
hear 3 fast beeps indicating the receiver box is ready to learn
the remote code. Did you hear the beep code?
Quickly press the ON/OFF power button on the remote
control. You should now hear 4 beeps indicating the receiver
has learned the remote’s unique programming code. Did
you hear the beep?
Remote is learned to the receiver and should operate the
fireplace.
YES
YES
No
Ensure electrical power is ON. Attempt learn
sequence again. If no sound/LED, replace control
module.
No
Verify batteries are new in remote and, if so,
replace remote control.
No
Proceed to next troubleshooting tree to verify
there is not another problem.
BEGIN
TROUBLESHOOTING