Troubleshooting and Maintenance
23
Export Fixture Event Log
The fixture routinely saves the last 50 changes to the fixture settings in an event log. The log
identifies the way in which the settings were changed (for example, whether the settings were
changed using the UI or via RDM). You can export the event log to a USB flash drive to aid in
troubleshooting any issues with the fixture.
1. Insert the USB flash drive in the USB port on the rear of the fixture (see
).
2. Press the Menu button (
), and then use the Intensity encoder to navigate through the
menu: Local Settings > USB > Save Events.
3. The display shows the file name to be saved (for example, f4log00.xml). Press the green
encoder (for the Save icon
) to save the file to the USB flash drive.
When the display returns to the USB screen, the process is complete, and the data is saved
to a file on the USB flash drive.
4. Remove the USB flash drive from the USB port.
Restore Default Settings
1. Press the Menu button (
), and then use the Intensity encoder to navigate through the
menu: Local Settings > Restore Defaults.
2. When the screen prompts you to confirm, press the green encoder (for the OK icon
) to
continue. The screen shows a confirmation message after default settings have been
restored. After the default settings have been restored, the DMX mode for Daylight HDR
fixtures will be Studio, and the DMX mode for Lustr X8 fixtures will be 3 Ch RGB.
Update Firmware
When fixtures are connected to data, you can update firmware directly using UpdaterAtor. For
information on UpdaterAtor, see the
UpdaterAtor Software QuickGuide
and the
UpdaterAtor
Software Release Note
, which you can download from
.
You can also update firmware using a USB flash drive. After you update a single fixture using a
USB flash drive, you can update all fixtures that are connected via wired DMX from that fixture.
Update a Single Fixture Using a USB Flash Drive
1. Visit
or use UpdaterAtor to get the updated firmware file for the fixture,
and then save the firmware file to a USB flash drive. For information on UpdaterAtor, see
the
UpdaterAtor Software QuickGuide
and the
UpdaterAtor Software Release Note
,
which you can download from
.
2. Insert the USB flash drive in the USB port on the rear of the fixture (see
).
3. Press the Menu button (
), and then use the Intensity encoder to navigate through the
menu: Local Settings > USB > Update Firmware.
4. Use the Intensity encoder to navigate to the firmware update file, and then press the
Intensity encoder to begin the firmware update. The firmware update includes several
steps:
a. Copying the files to the fixture: A progress meter displays as the files are copied to
the fixture.
b. Verifying the files: The ETC logo displays on the top half of the screen as the fixture
verifies the files. You can safely remove the USB drive at this time.
c. Updating the fixture: The fixture installs the updated firmware files.