43
27. Service & repair
After having procured an ECoS you of course are also entitled
to certain services by ESU.
27.1. Lump sums for repair & service
Of course an ECoS can be repaired even if it is older than 2
years. In that case you may also send your command station to
us for repair by our specialists.
We charge a general fee for repairs as a lump sum. You will re-
ceive an invoice together with the repaired or exchanged part.
We regret that we cannot provide cost estimates prior to con-
ducting the repair. If the repair is not covered by the warranty
then we automatically apply the lump sums for repairs.
In order to simplify matters we have established the following
amounts for the ECoS:
Type of fault
P r i c e
in €
Replacement of display, touch pad and backlight
99.50
Repair of the track output or programming output
72.50
Replacing a defect main board
95.50
Replace defect ECoSniffer module
59.50
Replace Plug In module (throttle with motorised po-
tentiometer and joystick)
59.50
Replace housing parts (e.g.: upper cover due to
breakage, keyboard mats, battery compartment lid,
etc.)
19.50
Installing new software onto your command station
at our premises
19.50
These prices include 19% VAT. The command station must be
packed properly and postage must have been paid. You will
find more details regarding the handling of repairs and repairs
under warranty on our website at:
http://www.esu.eu/en/support/warranty-repair
There you will also find the current prices for repairs.
Service & Repair
