31
Repair and Refurbished
Goods or Parts Notice
YEAR WARRANTY
1
Unfortunately, from time to time, faulty products are manufactured which need to be
returned to the supplier for repair.
Please be aware that if your product is capable of retaining user-generated data
(such as files stored on a computer hard drive, telephone numbers stored on a mobile
telephone, songs stored on a portable media player, games saved on a games console
or files stored on a USB memory stick) during the process of repair, some or all of your
stored data may be lost. We recommend you save this data elsewhere prior to sending
the product for repair.
You should also be aware that rather than repairing goods, we may replace them with
refurbished goods of the same type or use refurbished parts in the repair process.
Please be assured though, refurbished parts or replacements are only used where
they meet ALDI’s stringent quality specifications.
If at any time you feel your repair is being handled unsatisfactorily, you may escalate
your complaint. Please telephone us on 1300 112 534 or write to us at:
Tempo (Aust) Pty Ltd (ABN 70 106 100 252)
PO BOX 132, Frenchs Forest NSW 1640, Australia
Web Support: tempo.org/support
Tempo Help Desk: 1300 112 534 (Aust)
(Operating Hours: Mon–Sat 09:00 am to 06:00 pm AEST)
Electric Mountain Bicycle
31
AUS
AFTER SALES SUPPORT
MODEL: EST-EMTB275 PRODUCT CODE: 706076 11/2021
1300 112 534
tempo.org/support
