Estate EST-EMTB275 Instruction Manual Download | Manualshive

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FAQs and Troubleshooting Guide (Cont.)

Error
message

Possible cause

Solution

[ E02 ]

or

[ ERR-02 ]

Motor issue or
short-circuit

• Call for a service.

[ E03 ]

or

[ ERR-03 ]

Controller fault

• Call for a service.

[ E08 ]

or

[ ERR-08]

Low battery

• Charge the battery. Do NOT leave unattended

while charging. Turn off bike while charging
the battery; ideally, detach the battery before
charging.

• If this does not fix the error, call for a service.

When the following problems occur, the bike will detect the abnormal condition and
display an error message on the controller. If after your remedial action the problem
persists, please contact our after sales support centre for advice or to book a service.

26

AUS

AFTER SALES SUPPORT

MODEL: EST-EMTB275 PRODUCT CODE: 706076 11/2021

1300 112 534

tempo.org/support

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Summary of Contents for EST-EMTB275

Page 1: ...INSTRUCTION MANUAL E209 Electric Mountain Bicycle Model Number EST EMTB275 AUS AFTER SALES SUPPORT MODEL EST EMTB275 PRODUCT CODE 706076 11 2021 1300 112 534 tempo org support ...

Page 2: ...highest standards of performance and safety and as part of our philosophy of customer service and satisfaction are backed by our comprehensive 1 Year Warranty We hope you will enjoy using your purchase for many years to come 2 AUS AFTER SALES SUPPORT MODEL EST EMTB275 PRODUCT CODE 706076 11 2021 1300 112 534 tempo org support ...

Page 3: ...9 Getting Started 10 Assembly 19 Battery Charging 21 Instructions 25 FAQs and Troubleshooting Guide 27 Other Useful Information 31 Repair and Refurbished Goods or Parts Notice Contents 3 AUS AFTER SALES SUPPORT MODEL EST EMTB275 PRODUCT CODE 706076 11 2021 1300 112 534 tempo org support ...

Page 4: ...r goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure Warranty Details RE...

Page 5: ...e safety Use the rear brake lever FIRST then the front brake lever Always double check your bike before riding it tighten the handlebars and stem check the saddle wheels and brakes etc We strongly recommend that significant mechanical repairs are carried out by a skilled bicycle mechanic Height adjustment Adjust the seat height and handlebar height appropriately the rider must be able to straddle ...

Page 6: ...in If the chain skips or jumps the rear derailleur may require adjustment please refer to page 10 of the SHIMANO manual Maximum rider weight 100 kg excluding the bicycle weight Night time operation We do NOT recommend riding your bike at night If you have an emergency that makes it necessary to ride at right have proper lights and reflectors Do NOT ride at night without a headlight taillight a whi...

Page 7: ... non use infrequent use or storage please recharge the battery at least every month to ensure that it will work properly and keep it in a dry and cool environment Prolonged storage of an empty battery may damage the battery Do not let the battery run out of power completely otherwise it will damage the battery The best charge discharge is 20 80 Battery storage Do not store or leave the battery nea...

Page 8: ... in this manual may vary slightly from the product purchased All images in this manual are for reference purposes only Parts are not necessarily pictured to scale Battery charger Multipurpose tool 8 AUS AFTER SALES SUPPORT MODEL EST EMTB275 PRODUCT CODE 706076 11 2021 1300 112 534 tempo org support Scope of delivery A Electric Mountain Bicycle Saddle Seat post Chain Handlebar with grips and displa...

Page 9: ...omes partially assembled Fig 1 and requires full assembly by a bicycle mechanic or competent person The stem needs to be assembled with an M6 allen key 35 45 Nm and the pedals with an M15 wrench 20 26 Nm A multipurpose tool containing the tools required for assembly is supplied Other torque requirements for the different part assemblies are listed on page 6 If you do not have a torque wrench for r...

Page 10: ... a second person hold the bicycle in place to ensure it is stable 4 Remove the protector Fig 4 from the front disc caliper 5 Insert the wheel into the fork plate You may flex the fork of the bike frame apart very slightly no more than a few millimetres in order to more easily slide the wheel into the fork 6 Ensure the brake disc is in the middle of the brake caliper Fig 5 It is very important that...

Page 11: ...is spinning to ensure that the brakes are working correctly and the wheel stops moving NOTE The front disc brake has been pre adjusted only make alterations to the caliper s position when the disc brake pad touches the rotor As per the Australian New Zealand standard the left brake lever controls the rear brake and the right brake lever controls the front brake To achieve the maximum amount of sto...

Page 12: ...lockwise to decrease the preload increase SAG See page 10 of the SR Suntour manual for more on this setting Lockout Knob To lock the fork suspension system in place turn the lockout knob Fig 9 located on the right side of the front fork to the LOCK position This will prevent the fork from moving up or down which will make pedalling more efficient when riding uphill or riding while standing up Plea...

Page 13: ...not too tight and everything is aligned Straighten the stem to the front wheel and re tighten the stem bolts Assembly Cont Step 2 Assembling the Stem and Handlebar 1 Loosen the screws on the stem and remove the stem cover Fig 11 2 Place the handlebars into the half circle created by the remaining part of the stem top ensuring they are centred Replace the stem cover so that the handlebars are enclo...

Page 14: ...or the chain slack that is created when shifting to a higher gear and therefore a smaller cog It is controlled by the shifter using levers A and B Fig 14 and Fig 15 It comes pre assembled for this e mountain bike The gear indicator Fig 17 can be seen on the right side of the bike handlebars near the shifter It will indicate the gear in which the bike is currently operating Lever A Lever B WARNING ...

Page 15: ... must be adjusted so that the top of the seat is parallel to the ground and comfortable for the rider Fig 20 To do so adjust the two screws at the top of the seat post Loosen the back screw and tighten front screw to tip the seat forward Loosen the front screw and tighten the back screw to tip the seat back IMPORTANT Pay special attention to the insertion warning mark Test the seat to pedal distan...

Page 16: ...e is no weight on the saddle The seat post will then rise Once the seat has reached a satisfactory height release and restore the control lever to lock the seat in place One of the main benefits of a dynamic seat adjustment like this is the ability to reposition its height while riding This means that you can achieve the ideal positioning for every stage of your ride For instance when approaching ...

Page 17: ...rank arm on the chain side of the bike Turn the pedal spindle in a clockwise direction Securely tighten the pedal spindle with the M15 wrench Thread the pedal marked L into the crank arm on the left side of the bike Turn the pedal spindle in an anticlockwise direction Securely tighten the pedal spindle with the M15 wrench Torque requirements 20 26 Nm NOTE Both pedals should be tightened towards th...

Page 18: ...p or down oncoming headlights may not reflect properly in the reflector If the reflector is not horizontal to the ground loosen the clamp screw and readjust the angle It is important to check and adjust the position of the reflectors as you assemble your bike The reflectors must always be vertical perpendicular to the ground and pointed toward the front and rear of the bike Rear reflector red 1 Pu...

Page 19: ...tery turn the key to the UNLOCK position and the battery will be ejected Fig 28 3 To attach the battery place it in its space on the down tube and press firmly until it clicks securely in place Then turn the key to the LOCK position to lock the battery When the key is in this position you can pull it out 4 To show the battery status press the button on the battery The LED light will illuminate to ...

Page 20: ... one more hour then it will be fully 100 charged and the charger will automatically stop charging Fig 31 A full charge from 0 charge to 100 takes approximately 7 5 hours Battery Charging Cont WARNING Only use the charger supplied with this bicycle to charge the battery Do not charge the battery with any other or universal charger doing so will void the warranty Do not use this charger to charge an...

Page 21: ...peed Icon Meaning Description Battery status Shows the battery status from full to empty Pedal assistance level Shows the pedal assistance level from 0 no pedal assist to 4 strongest pedal assist As this level increases the amount of power provided by the motor will increase Speed Displays the bicycle s current speed in km h Odometer Trip Displays the distance travelled in km Fig 32 21 AUS AFTER S...

Page 22: ...he more power you will get from the motor When you apply either brake you must also stop pedalling to allow the motor and therefore the bicycle to slow down and stop Power assistance will turn itself off when the bicycle has reached the maximum speed of 25 km h This symbol Fig 33 will be displayed when electric assist mode is in use for levels 1 4 You must turn on the battery to use the e bike in ...

Page 23: ...tres while the TRIP mode can be reset in order to record the kilometres travelled during a specific journey Short press the POWER button to switch between ODO and TRIP modes While in TRIP mode long press the POWER button and DOWN button together in order to reset the distance measurement Backlit display This function will make the display easier to see Long press the DOWN button to switch to a bac...

Page 24: ...ngers For the average rider the ideal tyre pressure will be approximately 30 psi but this will depend on a range of factors including the rider s preferences and the terrain Check the brakes test them before you ride Inspect and replace the brake pad as required Check the chain ensure it is correctly routed Clean and relubricate the chain when required Replace chain when required WARNING Failure t...

Page 25: ...ort centre for a service The travelling distance has been reduced Insufficient battery capacity Charge the battery fully The battery is getting old and needs replacement Replace the battery Spare batteries are available for purchase from our after sales support centre Braking frequently riding uphill or running against the wind continuously Increase your pedalling speed and strength The indicator ...

Page 26: ... bike while charging the battery ideally detach the battery before charging If this does not fix the error call for a service When the following problems occur the bike will detect the abnormal condition and display an error message on the controller If after your remedial action the problem persists please contact our after sales support centre for advice or to book a service 26 AUS AFTER SALES S...

Page 27: ...ight as possible without creating friction that will waste energy and wear the chain and cogs prematurely In terms of gear adjustment the most important factor will be any adjustments made to the rear derallieur If the bicycle is skipping or jumping gears adjusting the derailleur may help fix this See the Adjustments section in the SHIMANO manual for more information on this process If the chain s...

Page 28: ...icycle is subjected to wear and high stresses Different materials and components may react to wear or stress fatigue in different ways If the design life of a component has been exceeded it may suddenly fail possibly causing injuries to the rider Any form of crack scratch or change of colouring in highly stressed areas indicates that the life of the component has been reached and it should be repl...

Page 29: ...112 534 tempo org support Technical specifications Electric Mountain Bicycle Model number EST EMTB275 EPAC cut off speed 25 km h Mass of EPAC in the most usual configuration weight 26 kg Electric motor max continuous rated power 250 W Max permissible total weight 126 kg bicycle rider luggage Dimensions assembled 1880 x 730 x 1080 mm Rechargeable li ion battery 10INR19 66 3 Model number TH MY3610 R...

Page 30: ... a detrimental effect on the environment and human health if disposed of inappropriately Observe any local regulations regarding the disposal of electrical consumer goods and dispose of it appropriately for recycling Contact your local authorities for advice on recycling facilities in your area Or find recycling scheme services listed on Planet Ark s website at www recyclingnearyou com au or call ...

Page 31: ...the product for repair You should also be aware that rather than repairing goods we may replace them with refurbished goods of the same type or use refurbished parts in the repair process Please be assured though refurbished parts or replacements are only used where they meet ALDI s stringent quality specifications If at any time you feel your repair is being handled unsatisfactorily you may escal...

Page 32: ...ase contact our after sales support centre Instruction Manual Revision Index Version No Issue Date Description V1 0 6 September 2021 Original 2021 release V1 1 16 September 2021 Minor updates pages 5 7 9 14 16 23 and 24 V1 2 20 September 2021 Minor updates pages 5 7 20 29 and 30 V 1 3 24 September 2021 Minor update page 16 Please read the manual It will help you get the best out of your product St...

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