MAW
®
User Manual Rev. 3.0
4
Warranty and Product Support
Esco Medical warrants this instrument to be free from defects in materials and workman-
ship under normal use, and service for two (2) years from the date of original purchase,
provided the instrument is calibrated and maintained in accordance with this manual.
During the warranty period Esco Medical will, at our option, either repair or replace a
product that proves to be defective at no charge, provided you return the product (ship-
ping, duty, brokerage and taxes prepaid) to Esco Medical. This warranty extends only to
the original purchaser and does not cover damage from abuse, neglect, accident or mis-
use, or as the result of service or modification by parties other than Esco Medical.
IN NO EVENT SHALL ESCO MEDICAL LTD. BE HELD LIABLE FOR CONSEQUENTIAL DAM-
AGES.
No warranty shall apply when damage is caused by any of the following:
•
Power failure, surges or spikes
•
Damage in transit or when moving the instrument
•
Improper power supply such as low voltage, incorrect voltage, defective wiring or in-
adequate fuses
•
Accident, alteration, abuse or misuse of the instrument
•
Fire, water damage, theft, war, riot, hostility, acts of God such as hurricanes, floods, etc.
Only serialized products (those items bearing a distinct serial number tag) and their ac-
cessory items are covered under this warranty.
PHYSICAL DAMAGE CAUSED BY MISUSE OR PHYSICAL ABUSE IS NOT COVERED UNDER
THE WARRANTY. Items such as cables and non-serialized modules are not covered under
this warranty.
This warranty gives you specific legal rights and you may have other rights, which vary
from province to province, state to state or country to country. This warranty is limited
to repairing the instrument per Esco Medical's specifications.
When you return an instrument to Esco Medical for service, repair or calibration, we rec-
ommend to ship the instrument in the original shipping foam and container. If the original
packing materials are not available, we recommend the following guide for repackaging:
•
Use a double-walled carton of sufficient strength for the weight being shipped
•
Use heavy paper or cardboard to protect all instrument surfaces. Use non-abrasive ma-
terial around all projecting parts
•
Use at least four inches of tightly packed, industrial-approved, shock-absorbent mate-
rial all around the instrument
Esco Medical will not be held responsible for lost shipments or instruments received in
damaged condition due to improper packaging or handling. All warranty claim shipments