❏
Connect the USB cord securely to the printer and the computer.
❏
If you are using a USB hub, try to connect the printer directly to the computer.
❏
If you are using the printer over a network, make sure the printer is connected to the network. You can check
the status by checking the indicators on the control panel or by printing the network status sheet. If the printer
is not connected to the network, see the
Network Guide
.
❏
If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
resolution or a smaller size.
❏
In Windows, click
Print Queue
on the printer driver's
Maintenance
tab, and then check the following.
❏
Check if there are any paused print jobs.
Cancel printing if necessary.
❏
Make sure the printer is not oline or pending.
If the printer is oline or pending, clear the oline or pending setting from the
Printer
menu.
❏
Make sure the printer is selected as the default printer from the
Printer
menu (there should be a check mark
on the menu item).
If the printer is not selected as the default printer, set it as the default printer.
❏
In Mac OS X, make sure the printer status is not
Pause
.
Select
System Preferences
from the
menu >
Printers & Scanners
(or
Print & Scan
,
Print & Fax
), and then
double-click the printer. If the printer is paused, click
Resume
(or
Resume Printer
).
❏
Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
❏
If you are using the printer through AirPrint, enable the AirPrint setting on Web Conig. If this setting is
disabled, you cannot use AirPrint.
Related Information
&
“Canceling Printing” on page 55
&
“Checking and Cleaning the Print Head” on page 63
Printout Problems
Print Quality Is Poor
Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors,
misalignment, and mosaic-like patterns in the prints.
❏
Use paper supported by this printer.
❏
Do not print on paper that is damp, damaged, or too old.
❏
If the paper is curled or the envelope is pufed up, latten it.
❏
When printing images or photos, print using high-resolution data. Images on websites are oten low resolution
although they look good enough on the display, and so print quality may decline.
❏
Select the appropriate paper type setting in the printer driver for the type of paper loaded in the printer.
❏
Print using a high quality setting in the printer driver.
User's Guide
Solving Problems
85
