Cannot Receive A3 Size Faxes
Check that the paper size setting of the paper source that contains A3 paper has been set to A3, and that the paper
source is set for use with the fax feature. Select
Setup
>
System Administration
>
Printer Settings
>
Paper Source
Settings
>
Auto Select Settings
>
Fax
, and then check the enabled paper source(s).
Related Information
&
“System Administration” on page 32
Received Faxes Are Not Printed
❏
If an error has occurred on the printer, such as a paper jam, the printer cannot print received faxes. Check the
printer.
❏
If the printer has been set to save received faxes in the inbox, the received faxes are not automatically printed.
Check the
Fax Output
setting.
Related Information
&
“Checking the Printer Status” on page 163
&
“Removing Jammed Paper” on page 170
&
“Saving Received Faxes in the Inbox” on page 113
Other Faxing Problems
Cannot Make Calls on the Connected Telephone
Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone
through the receiver, connect the phone cable correctly.
Related Information
&
“Connecting Your Phone Device to the Printer” on page 100
Answering Machine Cannot Answer Voice Calls
On the control panel, set the printer's
Rings to Answer
setting to a number higher than the number of rings for
your answering machine.
Related Information
&
&
“Settings for the Answering Machine” on page 110
User's Guide
Solving Problems
195