Epson WF R8591 User Manual Download Page 181 | Manualshive

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Printer Does Not Print

Check the following if the printer does not operate or prints nothing.

❏

When the user feature restriction is enabled, a user ID and password are required to print. If you do not know
the password, contact your printer administrator.

❏

For Mac OS X, the printer may not print when the user feature restriction is enabled. Contact your printer
administrator.

❏

Connect the interface cable securely to the printer and the computer.

❏

If you are using a USB hub, try to connect the printer directly to the computer.

❏

If you are using the printer over a network, make sure the printer is connected to the network. You can check
the status by checking the indicators on the control panel or by printing the network status sheet. If the printer
is not connected to the network, see the

Network Guide

.

❏

If you are printing a large image, the computer may not have enough memory. Print the image at a lower
resolution or a smaller size.

❏

In Windows, click

Print Queue

on the printer driver's

Maintenance

tab, and then check the following.

❏

Check if there are any paused print jobs.

Cancel printing if necessary.

❏

Make sure the printer is not offline or pending.

If the printer is offline or pending, clear the offline or pending setting from the

Printer

menu.

❏

Make sure the printer is selected as the default printer from the

Printer

menu (there should be a check mark

on the menu item).

If the printer is not selected as the default printer, set it as the default printer.

❏

In Mac OS X, make sure the printer status is not

Pause

.

Select

System Preferences

from the

menu >

Printers & Scanners

(or

Print & Scan

,

Print & Fax

), and then

double-click the printer. If the printer is paused, click

Resume

(or

Resume Printer

).

❏

Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.

❏

You may not be able to use the printer through AirPrint if the necessary protocols or settings have been
disabled. Enable AirPrint using Web Config.

Related Information

&

“Canceling Printing” on page 85

&

“Checking and Cleaning the Print Head” on page 141

Printout Problems

Print Quality Is Poor

Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors,
misalignment, and mosaic-like patterns in the prints.

❏

Use paper supported by this printer.

❏

Do not print on paper that is damp, damaged, or too old.

User's Guide

Solving Problems

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Summary of Contents for WF R8591

Page 1: ...User s Guide NPD5100 04 EN ...

Page 2: ...urred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of an...

Page 3: ...e iPod touch and iTunes are trademarks of Apple Inc registered in the U S and other countries AirPrint and the AirPrint logo are trademarks of Apple Inc Apple Chancery Chicago Geneva Hoefler Text Monaco and New York are trademarks or registered trademarks of Apple Inc Google Cloud Print Chrome Chrome OS and Android are trademarks of Google Inc Monotype is a trademark of Monotype Imaging Inc regist...

Page 4: ...ULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE ...

Page 5: ...rk of Intel Corporation General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks User s Guide Trademarks 5 ...

Page 6: ...tatus Menu 41 Loading Paper Paper Handling Precautions 42 Available Paper and Capacities 42 List of Paper Types 45 Loading Paper in the Paper Cassette 46 Loading Paper in the Rear Paper Feed 48 Loading Paper in the Front Paper Feed Slot 50 Loading Envelopes and Precautions 52 Setting the Paper Size and Paper Type for Each Paper Source 52 Placing Originals Available Originals for the ADF 54 Placing...

Page 7: ...Other Consumables Checking the Status of the Remaining Ink and the Maintenance Box 121 Checking the Status of the Remaining Ink and the Maintenance Box Control Panel 121 Checking the Status of the Remaining Ink and the Maintenance Box Windows 121 Checking the Status of the Remaining Ink and the Maintenance Box Mac OS X 121 Ink Supply Unit Codes 122 Ink Supply Unit Handling Precautions 122 Replacin...

Page 8: ...er and Control Panel Problems 180 Power Does Not Turn On 180 Power Does Not Turn Off 180 LCD Screen Gets Dark 180 Printer Does Not Print 181 Printout Problems 181 Print Quality Is Poor 181 Copy Quality Is Poor 183 An Image of the Reverse Side of the Original Appears in the Copied Image 183 The Position Size or Margins of the Printout Are Incorrect 183 Paper Is Smeared or Scuffed 184 Printed Charac...

Page 9: ...cations 200 Security Protocol 200 Supported Third Party Services 201 External USB Device Specifications 201 Supported Data Specifications 201 Dimensions 202 Electrical Specifications 202 Environmental Specifications 203 System Requirements 203 Font Information 204 Available Fonts for PostScript 204 Available Fonts for PCL 5 205 Available Fonts for PCL 6 207 List of Symbol Sets 209 Regulatory Infor...

Page 10: ...ing the printer replacing ink supply units maintenance and solving problems Network Guide PDF manual Provides information on network settings and solving problems when using the printer on a network Administrator s Guide PDF manual Provides network administrators with information on management and printer settings As well as the manuals above check the various types of help information available f...

Page 11: ...er 2003 refer to the following operating systems Additionally Windows is used to refer to all versions Microsoft Windows 8 1 operating system Microsoft Windows 8 operating system Microsoft Windows 7 operating system Microsoft Windows Vista operating system Microsoft Windows XP operating system Microsoft Windows XP Professional x64 Edition operating system Microsoft Windows Server 2012 R2 operating...

Page 12: ...at are not covered by the operating instructions Place the printer near a wall outlet where the plug can be easily unplugged Do not place or store the printer outdoors near excessive dirt or dust water heat sources or in locations subject to shocks vibrations high temperature or humidity Take care not to spill liquid on the printer and not to handle the printer with wet hands Keep the printer at l...

Page 13: ...cts on top of the power supply cords and do not allow the power supply cords to be stepped on or run over Be particularly careful to keep all the power supply cords straight at the ends and the points where they enter and leave the transformer If you use an extension cord with the printer make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord...

Page 14: ...medical equipment Radio waves from this printer may negatively affect the operation of automatically controlled devices such as automatic doors or fire alarms and could lead to accidents due to malfunction When using this printer near automatically controlled devices follow all posted warnings and directions on these devices Advisories and Warnings for Using the Touchscreen The LCD screen may cont...

Page 15: ...et Do not move the cabinet when the casters are locked When moving the cabinet with the printer or the optional paper cassette unit installed avoid moving over uneven or rough surfaces Protecting Your Personal Information When you give the printer to someone else or dispose of it erase all the personal information stored in the printer s memory by selecting Setup System Administration Restore Defa...

Page 16: ...password contact Epson support 1 Enter Setup from the home screen 2 Select Admin Settings Admin Password 3 Select Register and then enter a password 4 Enter the password again 5 Select Lock Setting and then enable it Unlocking the Printer Settings 1 Enter Setup from the home screen 2 Select Admin Settings 3 Enter the administrator s password 4 Select Lock Setting and then disable it User Feature R...

Page 17: ...inistrator s Guide for more details After configuring settings on the computer enable the user restriction feature on the printer Select Setup System Administration Security Settings Access Control from the home screen and then enable it User s Guide Administrator Settings 17 ...

Page 18: ...originals automatically D ADF output tray Holds originals ejected from the ADF E Ink cases P1 P2 Insert the ink supply units F Edge guides Feeds the paper straight into the printer Slide to the edges of the paper G Front paper feed slot B2 Load one sheet of paper at a time by hand H Paper cassette 1 Paper cassette 2 C1 C2 Loads paper I Paper cassette 3 Paper cassette 4 C3 C4 Optional paper cassett...

Page 19: ...Paper support Supports loaded paper C Rear paper feed B1 Loads paper D Feeder guard Prevents foreign substance from entering the printer Usually keep this guard closed E Output tray Holds the ejected paper F Edge guides Feeds the paper straight into the printer Slide to the edges of the paper G Paper cassette Loads paper User s Guide Printer Basics 19 ...

Page 20: ...ng B Scanner glass Scans placed originals C Control Panel Operates the printer D External interface USB port Connects memory devices E Print head Fires ink F Front cover A Open when removing jammed paper inside the printer User s Guide Printer Basics 20 ...

Page 21: ...e rollers or removing jammed paper D Rear cover E Open when replacing the maintenance rollers or removing jammed paper E Service USB port USB port for future use Do not remove the sticker F LINE port Connects a phone line G EXT port Connects external phone devices H LAN port Connects a LAN cable I USB port Connects a USB cable User s Guide Printer Basics 21 ...

Page 22: ...u You can check the printer s status and job history The error light on the left flashes or turns on when an error occurs The data light on the right flashes when the printer is processing data It turns on when there are queued jobs I 0 9 Enters numbers characters and symbols J c Clears number settings such as the number of copies K Starts printing copying scanning and faxing in black and white L ...

Page 23: ... not been processed Indicates that the printer is connecting to a wireless Wi Fi or wired Ethernet network Turns on while the printer is connected to a wired Ethernet network Turns on while the printer is connected to a wireless Wi Fi network The number of bars indicates the signal strength of the connection The more bars there are the stronger the connection Indicates a problem with the printer s...

Page 24: ... vary depending on the setting item Switches between upper case and lower case Switches the character type 123 Enters numbers and symbols ABC Enters letters ÁÄÂ Enters special characters such as umlauts and accents Changes the keyboard layout Enters a space Deletes a character to the left Enters a character Enters a hyphen on the fax number entry screen Menu Options Copy Mode Note Available menus ...

Page 25: ...iginal Zoom Enlarges or reduces the original Select Auto Fit Page to fit to the paper size of the selected paper source Paper Source Select the paper source that you want to use Auto Feeds paper automatically using the Paper Setup settings made when you loaded the paper Front Paper Feed Slot Select the paper size and paper type you loaded in the front paper feed slot 2 Sided Select 2 sided layout ...

Page 26: ... Place your originals as shown below Dry Time Select the drying time Advanced Settings Adjust image settings such as contrast and saturation Scan Mode Email Menu Settings and Explanations Contacts Select email addresses to send the scanned image from the contacts list Format Select the format in which to save the scanned image When you select TIFF Single Page or TIFF Multi Page only monochrome sca...

Page 27: ... the list of menus in Settings Scan Report Prints a history that shows when and to which folder the scanned files have been sent Memory Device Menu Settings and Explanations Format Select the format in which to save the scanned image When you select TIFF Multi Page only monochrome scanning is available Settings See the list of menus in Settings Cloud Menu Settings and Explanations Format Select th...

Page 28: ... opening Permissions Password Creates a PDF file that requires a password when printing or editing Attached File Max Size Select the maximum file size that can be attached to the email Fax Mode From the home screen select Fax Menu You can access some of the setting menus directly from the Fax screen Menu Settings and Explanations Fax Send Settings Resolution Select the resolution of the outgoing f...

Page 29: ...Prints a detailed report for the previous fax that was sent or received Related Information Sending Many Pages of a Monochrome Document Direct Send on page 108 Sending a Fax Preferentially Priority Send on page 109 Sending Different Size Documents Using ADF Continuous Scan from ADF on page 109 Sending Faxes at a Specified Time Send Fax Later on page 107 Receiving Faxes by Polling Polling Receive o...

Page 30: ... printing speed is slow 2 Sided Select 2 sided layout Print Order Last Page on Top Prints from the first page of a file First Page on Top Prints from the last page of a file Image Adjustments Enhance Select the image correction method On Enhances the image automatically by using Epson s unique image analysis and image processing technology P I M Adjusts the image by using your camera s PRINT Image...

Page 31: ...rs select Reset Maintenance Roller Counter to reset the counter for the paper cassette in which you replaced the maintenance rollers Paper Setup Select the paper size and paper type you loaded in each paper source Print Status Sheet Configuration Status Sheet Prints an information sheet showing the current printer status and settings Supply Status Sheet Prints an information sheet showing the stat...

Page 32: ... brightness of the LCD screen Sound Adjust the volume and select the type of audio Sleep Timer Select the time period before the printer enters sleep mode energy saving mode when no operations are performed The LCD screen turns black when the set time passes Power Off Timer You can adjust the time before power management is applied Any increase will affect the product s energy efficiency Please co...

Page 33: ...ect com http www epsonconnect eu Europe only Google Cloud Print Services Copy Settings The settings made in the User Default Settings are displayed as the default settings in each mode For details on the setting items see the list of menus for each mode Scan Settings Fax Settings See the list of menus in Fax Settings Universal Print Settings These print settings are applied when printing from an e...

Page 34: ...he set time passes LCD Brightness Adjust the brightness of the LCD screen 2 Sided Copy Sets 2 sided copying as the default setting 2 Sided Memory Device Sets 2 sided printing as the default setting Clear Internal Memory Data Deletes the print settings for a PostScript printer driver and a PCL printer driver Select Clear All to delete all of the data for a PostScript printer driver and a PCL printe...

Page 35: ...ct an action to perform when a 2 sided printing error or a memory full error occurs 2 sided printing error Enabled If a 2 sided job is sent when there is no paper available that supports 2 sided printing the printer displays an error message and then automatically prints on only one side of the paper Disabled The printer displays an error message and cancels printing Memory full error Enabled If t...

Page 36: ...cuments that failed to be sent in the printer s memory You can resend the documents from the Status Menu Receive Settings Receive Mode Select the receive mode DRD If you have subscribed to a distinctive ring service from your telephone company select the ring pattern to be used for incoming faxes or select On Rings to Answer Select the number of rings that must occur before the printer automatical...

Page 37: ...ry this feature may not be available Print Suspend Time Turn this on and enter the Time to Stop and Time to Restart to stop printing documents received during the specified time period and save them in the memory instead Before using this feature make sure there is enough free memory You can check and print documents received during that time from the Status Menu This feature can be used for noise...

Page 38: ...er on outgoing faxes You can enter up to 40 characters for your name and up to 20 digits for your fax number Security Settings Direct Dialing Restrictions Enable this to prevent fax numbers from being entered manually allowing the operator to select recipients only from the contacts list or sent history Select Enter Twice to require the operator to enter the fax number again when a number is enter...

Page 39: ...tings Paper Size Select the paper size Paper Type Select the paper type Orientation Select the printing direction Quality Select the print quality Ink Save Mode Conserves ink by reducing the print density Print Order Last Page on Top Prints from the first page of a file First Page on Top Prints from the last page of a file Number of Copies Set the number of copies Binding Margin Select the binding...

Page 40: ... the Form value based on the stored VMI CR Function Select the line feed command when printing with a driver from a specific operating system LF Function Paper Source Assign Set the assignment for the paper source select command When 4 is selected the commands are set as compatible with the HP LaserJet 4 When 4K is selected the commands are set as compatible with the HP LaserJet 4000 5000 and 8000...

Page 41: ...ectly and the contacts in the LDAP address list and settings Menu Description Menu Displays the details of registered presets and allows you to change their names edit and delete Status Menu Press the button on the control panel Menu Description Printer Information Displays the status of the consumables and any errors that have occurred in the printer Select the error from the list to display the ...

Page 42: ...d damp too thick too thin or paper that has stickers stuck to it Using these types of paper causes paper jams and smears on the printout Make sure you are using long grain paper If you are not sure what type of paper you are using check the paper packaging or contact the manufacturer to confirm the paper specifications Related Information Printer Specifications on page 198 Available Paper and Capa...

Page 43: ...3 18 cm 5 7 in 10 15 cm 4 6 in 20 Epson Matte Paper Heavyweight A3 A3 10 A4 20 Epson Photo Quality Ink Jet Paper A3 A3 50 A4 70 Only use the rear paper feed to print 2 sided print jobs manually You can load up to 30 sheets for paper with one side already printed Note The availability of paper varies by location For the latest information on paper available in your area contact Epson support When p...

Page 44: ...guide 80 1 Auto Manual 1 2 B6 A6 Up to the line under the d symbol inside the edge guide 80 1 Manual 1 2 Executive Up to the line under the d symbol inside the edge guide 80 1 Manual 1 2 Plain paper Copy paper Letterhead Recycled paper Color paper Preprinted paper User Defined mm 55 127 to 105 148 297 431 8 to 329 1200 1 Manual User Defined mm 105 148 to 148 210 80 1 Manual 1 2 User Defined mm 148...

Page 45: ...Media Name Media Type Control Panel Printer Driver PostScript Printer Driver Epson Universal Printer Driver Copy paper Plain paper Epson Bright White Ink Jet Paper plain papers plain papers Plain Plain Letterhead Letterhead Letterhead Letterhead Letterhead Recycled paper Recycled Recycled Recycled Recycled Colored paper Color Color Color Color Preprinted paper Preprinted Preprinted Preprinted Prep...

Page 46: ...atte Epson Matte Thick paper Thick Paper Thick Paper Thick Thick Envelope Envelope Envelope Envelope Envelope Loading Paper in the Paper Cassette Note If the optional cabinet and the paper cassette units are installed do not pull out two or more paper cassettes at the same time 1 Check that the printer is not operating and then pull out the paper cassette User s Guide Loading Paper 46 ...

Page 47: ... maximum number of sheets specified for the paper For plain paper do not load above the line just under the d symbol inside the edge guide 4 Check that the paper size label matches the size of the paper loaded in the paper cassette If it does not match remove the holder and change the paper size indicated on the label 5 Insert the paper cassette all the way 6 On the control panel set the size and ...

Page 48: ...Information Paper Handling Precautions on page 42 Available Paper and Capacities on page 42 Loading Paper in the Rear Paper Feed 1 Open the feeder guard and pull out the paper support 2 Slide the edge guides User s Guide Loading Paper 48 ...

Page 49: ...ad above the line just under the d symbol inside the edge guide Load paper short edge first However when you have set the long edge as the width of the user defined size load paper long edge first 4 Slide the edge guides to the edges of the paper 5 On the control panel set the size and type of the paper you loaded in the rear paper feed 6 Slide out the output tray User s Guide Loading Paper 49 ...

Page 50: ...your file to avoid printing over the holes Related Information Paper Handling Precautions on page 42 Available Paper and Capacities on page 42 Loading Envelopes and Precautions on page 52 Loading Paper in the Front Paper Feed Slot You can only load one sheet of paper in the front paper feed slot Because the front paper feed slot also serves the output tray you cannot load paper during printing cIm...

Page 51: ...ally pulls in the paper cImportant Load paper short edge first However when you have set the long edge as the width of the user defined size load paper long edge first Keep the paper straight to prevent it from being fed askew Note If the printer does not pull in the paper load it again Related Information Paper Handling Precautions on page 42 User s Guide Loading Paper 51 ...

Page 52: ...ps or window envelopes Avoid using envelopes that are too thin as they may curl during printing Related Information Available Paper and Capacities on page 42 Loading Paper in the Rear Paper Feed on page 48 Setting the Paper Size and Paper Type for Each Paper Source After loading paper set the paper size and paper type for each paper source on the control panel Once these settings have been made wh...

Page 53: ...Related Information List of Paper Types on page 45 User s Guide Loading Paper 53 ...

Page 54: ...2 Loading Capacity 50 sheets or 5 mm To prevent paper jams avoid placing the following originals in the ADF For these types use the scanner glass Originals that are torn folded wrinkled deteriorated or curled Originals with binder holes Originals held together with tape staples paper clips etc Originals that have stickers or labels stuck to them Originals that are cut irregularly or not right angl...

Page 55: ...als smaller than A4 size with the long edge facing toward the ADF 4 Slide the ADF edge guides to the edges of the originals The size of the originals is automatically detected Note Some sizes may not be automatically detected In this situation manually select the size of the originals Related Information Available Originals for the ADF on page 54 User s Guide Placing Originals 55 ...

Page 56: ...erwise you may be injured cImportant When placing bulky originals such as books prevent exterior light from shining directly onto the scanner glass 1 Open the document cover 2 Remove any dust or stains on the scanner glass 3 Place the original face down and slide it to the corner mark User s Guide Placing Originals 56 ...

Page 57: ... ADF 4 Close the cover gently The size of the originals is automatically detected Note Some sizes may not be automatically detected In this situation manually select the size of the originals Remove the originals after scanning or copying If you leave the originals on the scanner glass for a long time they may stick to the surface of the glass User s Guide Placing Originals 57 ...

Page 58: ... at the beginning of the fax number if your phone system is PBX and you need the access code to get an outside line If the access code has been set in the Line Type setting enter a hash instead of the actual access code To add a pause pause for three seconds during dialing enter a hyphen by pressing 6 Press Save Note To edit or delete an entry select the target entry and press Edit or Delete You c...

Page 59: ...Delete Registration and Backup of Contacts Using a Computer You can register and backup contacts on the printer using EpsonNet Config See the manual of EpsonNet Config for details Contacts data may be lost due to a printer malfunction We recommend that you make a backup of the data whenever you update the data Epson shall not be responsible for the loss of any data for backing up or recovering dat...

Page 60: ...p 5 Select the file you want to print 6 Enter the number of printouts using the numeric keypad 7 Press Settings and then make print settings Note When you select JPEG as the file format you can adjust the image Press Adjustments You can also add more images Press the y button or swipe the screen horizontally to select the image 8 Press the x button Related Information Loading Paper in the Paper Ca...

Page 61: ...Option Information on the Maintenance tab 3 Select Save Access Control settings click Settings and then enter the user name and the password Related Information Windows Printer Driver on page 151 Printing Basics Windows Note See the online help for explanations of the setting items Right click an item and then click Help Operations may differ depending on the application See the application s help...

Page 62: ...h density data on plain paper letterhead or preprinted paper select Standard Vivid as the Quality setting to make your printout vivid When printing on envelopes select Landscape as the Orientation setting 7 Click OK to close the printer driver window 8 Click Print Related Information Available Paper and Capacities on page 42 Loading Paper in the Paper Cassette on page 46 Loading Paper in the Rear ...

Page 63: ... command to access the print dialog If necessary click Show Details or d to expand the print window 4 Make the following settings Printer Select your printer Preset Select when you want to use the registered settings Paper Size Select the paper size you set in the application Orientation Select the orientation you set in the application Note When printing on envelopes select landscape orientation ...

Page 64: ... settings Paper Source Select the paper source in which you loaded the paper Media Type Select the type of paper you loaded Grayscale Select to print in black or shades of gray 7 Click Print Related Information Available Paper and Capacities on page 42 Loading Paper in the Paper Cassette on page 46 Loading Paper in the Rear Paper Feed on page 48 Loading Paper in the Front Paper Feed Slot on page 5...

Page 65: ... Status Monitor 3 is disabled access the printer driver click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 Manual 2 sided printing may not be available when the printer is accessed over a network or is used as a shared printer 1 Load paper in the printer 2 Open the file you want to print 3 Access the printer driver window 4 Select Auto Long edge binding Au...

Page 66: ...nting Basics Windows on page 61 Printing on 2 Sides Mac OS X 1 Load paper in the printer 2 Open the file you want to print 3 Access the print dialog 4 Select Two sided Printing Settings from the pop up menu 5 Select the bindings and Document Type Note Printing may be slow depending on the Document Type setting If you are printing high density data such as photos or graphs select Text Graphics or T...

Page 67: ...e settings and then click OK to close the window 6 Set the other items on the Main and More Options tabs as necessary and then click OK 7 Click Print Related Information Loading Paper in the Paper Cassette on page 46 Loading Paper in the Rear Paper Feed on page 48 Loading Paper in the Front Paper Feed Slot on page 50 Printing Basics Windows on page 61 Printing Several Pages on One Sheet Mac OS X 1...

Page 68: ...e paper size you loaded in the printer Printing to Fit the Paper Size Windows 1 Load paper in the printer 2 Open the file you want to print 3 Access the printer driver window 4 Make the following settings on the More Options tab Document Size Select the paper size you set in the application Output Paper Select the paper size you loaded in the printer Fit to Page is selected automatically Note If y...

Page 69: ... setting 8 Set the other items as necessary 9 Click Print Related Information Loading Paper in the Paper Cassette on page 46 Loading Paper in the Rear Paper Feed on page 48 Loading Paper in the Front Paper Feed Slot on page 50 Printing Basics Mac OS X on page 63 Printing Multiple Files Together for Windows Only Job Arranger Lite allows you to combine several files created by different applications...

Page 70: ...menu 8 Select the Layout and Edit menus in Job Arranger Lite to edit the Print Project as necessary 9 Select Print from the File menu Related Information Loading Paper in the Paper Cassette on page 46 Loading Paper in the Rear Paper Feed on page 48 Loading Paper in the Front Paper Feed Slot on page 50 Printing Basics Windows on page 61 Enlarged Printing and Making Posters for Windows Only You can ...

Page 71: ...ing Paper in the Paper Cassette on page 46 Loading Paper in the Rear Paper Feed on page 48 Loading Paper in the Front Paper Feed Slot on page 50 Printing Basics Windows on page 61 Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected and Overlapping Alignment Marks is selected in Print Cutting Guides User s Guide Printing 71 ...

Page 72: ... of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks 2 Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks then temporarily tape the two sheets together from the back User s Guide Printing 72 ...

Page 73: ...along the vertical red line through the alignment markers this time the line to the left of the cross marks 4 Tape the sheets together from the back 5 Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together User s Guide Printing 73 ...

Page 74: ...e horizontal blue line through the center of the left and right side cross marks 7 Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks and then temporarily tape them together from the back User s Guide Printing 74 ...

Page 75: ...8 Cut the taped sheets in two along the horizontal red line through the alignment markers this time the line above the cross marks 9 Tape the sheets together from the back User s Guide Printing 75 ...

Page 76: ...ut and printing features available on the printer driver Related Information Windows Printer Driver on page 151 Mac OS X Printer Driver on page 152 Adding a Printing Preset If you create your own preset of frequently used print settings on the printer driver you can print easily by selecting the preset from the list User s Guide Printing 76 ...

Page 77: ...n adjust the colors used in the print job PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast saturation and brightness of the original image data Note These adjustments are not applied to the original data PhotoEnhance adjusts the color by analyzing the location of the subject Therefore if you have changed the location of the subject by reducing enla...

Page 78: ... tab and then select a watermark Click Settings to change details such as the color and position of the watermark Printing a Header and Footer for Windows Only You can print information such as a user name and printing date as headers or footers Click Watermark Features in the More Options tab and then select Header Footer Click Settings and select necessary items from the drop down list Setting a...

Page 79: ...e application as the Orientation on the Layout tab 5 Make the following settings on the Paper Quality tab Paper Source Select the paper source in which you loaded the paper Media Select the type of paper you loaded User s Guide Printing 79 ...

Page 80: ...ize Select the paper size you set in the application Color Mode Select to print in full color or monochrome 7 Click OK 8 Click Print Printing Using a PostScript Printer Driver Mac OS X 1 Load paper in the printer 2 Open the file you want to print User s Guide Printing 80 ...

Page 81: ...lect your printer Paper Size Select the paper size you set in the application Orientation Select the orientation you set in the application 5 Select Paper Feed from the pop up menu and then select the paper source in which you loaded the paper User s Guide Printing 81 ...

Page 82: ... menu select Quality as the Feature Sets setting and then select the type of paper you loaded as the MediaType setting 7 Select Color as the Feature Sets setting and then select the setting for Color Mode 8 Click Print User s Guide Printing 82 ...

Page 83: ... Mode Conserves ink by reducing the print density Rotate by 180º Rotates the data 180 degrees before printing Printing from Smart Devices Using Epson iPrint Epson iPrint is an application that allows you to print photos documents and Web pages from a smart device such as a smartphone or tablet You can use either local print printing from a smart device that is connected to the same wireless networ...

Page 84: ...ect it again from the next time D Select what you want to print such as photos documents and web pages E Displays the screen to make print settings such as paper size and paper type F Displays photos and documents you selected G Starts printing Note To print from the document menu using iPhone iPad and iPod touch running iOS start Epson iPrint after transferring the document you want to print usin...

Page 85: ... print job from the computer once it has been completely sent to the printer In this case cancel the print job by using the printer s control panel When printing several pages from Mac OS X you cannot cancel all of the jobs by using the control panel In this case cancel the print job from the computer If you have sent a print job from Mac OS X v10 6 x or v10 5 8 through the network you may not be ...

Page 86: ...lect the Maintenance tab 3 Click Print Queue 4 Right click on the job you want to cancel and then select Cancel Related Information Windows Printer Driver on page 151 Canceling Printing Mac OS X 1 Click the printer icon in the Dock 2 Select the job you want to cancel 3 Cancel the job Mac OS X v10 8 x to Mac OS X v10 9 x Click next to the progress meter Mac OS X v10 5 8 to v10 7 x Click Delete User...

Page 87: ... pressing Settings Note Press Preset to save your settings as a preset Press Preview to preview the copy results However you cannot preview when you have placed the originals on the ADF 7 Press the x button Related Information Loading Paper in the Paper Cassette on page 46 Loading Paper in the Rear Paper Feed on page 48 Loading Paper in the Front Paper Feed Slot on page 50 Placing Originals on pag...

Page 88: ...lace the originals 2 Enter Scan from the home screen 3 Select Email 4 Enter the email addresses To select from the contacts list Press Contacts press the check box to add a check mark to a contact and then press Proceed To enter the email address manually Select Enter Email Address Enter Email Address enter the email address and then press the enter key at the bottom right of the screen Note You c...

Page 89: ...rk Folder FTP 4 Specify the folder To select from the contacts list Press Contacts select a contact and then press Proceed To enter the folder path directly Press Enter Location Select Communication Mode enter the folder path as Location and then make other folder settings Note Enter the folder path in the following format When using SMB as the communication mode host name folder name When using F...

Page 90: ... Press Preset to save your settings as a preset 7 Press the x button The scanned image is saved Related Information Part Names and Functions on page 18 Placing Originals on page 54 Scan Mode on page 26 Presets Mode on page 41 Scanning to the Cloud You can send scanned images to cloud services using Epson Connect See the Epson Connect portal website for details https www epsonconnect com http www e...

Page 91: ...scanned image is saved Related Information Placing Originals on page 54 Document Capture Pro for Windows Only on page 154 Scanning to a Computer WSD Note Before using this feature you need to setup your computer See the Network Guide for more details This function is only available for computers running Windows 8 1 Windows 8 Windows 7 Windows Vista 1 Place the originals 2 Enter Scan from the home ...

Page 92: ...he password contact your printer administrator 1 Access the EPSON Scan Settings Windows 8 1 Windows 8 Windows Server 2012 R2 Windows Server 2012 Enter EPSON Scan Settings in the search charm and then select the displayed icon Except for Windows 8 1 Windows 8 Windows Server 2012 R2 Windows Server 2012 Click the start button and select All Programs or Programs EPSON EPSON Scan EPSON Scan Settings 2 ...

Page 93: ...ew window opens Note If you have place originals in the ADF the first page of the originals is ejected when the preview is finished Place your first document page on top of the rest of the pages and then load the entire original into the ADF 6 Confirm the preview and make settings on the Image Adjustment tab as necessary Note You can adjust the image such as making text enhancements 7 Click Scan 8...

Page 94: ... Security tab and then make settings Related Information Placing Originals on page 54 EPSON Scan Scanner Driver on page 153 Scanning in Professional Mode You can scan images while adjusting the quality and color This mode is recommended for advanced users 1 Place the originals 2 Start EPSON Scan User s Guide Scanning 94 ...

Page 95: ... source in which you placed your original Auto Exposure Type Select the exposure type that suits your original Image Type Select the type of image you want to scan Resolution Select the resolution of the image you want to scan Target Size Select the output image size you want to scan to User s Guide Scanning 95 ...

Page 96: ... PDF as the Image Format setting you can set a password to protect the file Click Options select the Security tab and then make settings Related Information Placing Originals on page 54 EPSON Scan Scanner Driver on page 153 Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device such as a smartphone or tablet that is connected to ...

Page 97: ...ter you do not need to select it again from the next time D Displays the scanning screen E Displays the screen where you can make scan settings such as resolution F Displays scanned images G Starts scanning H Displays the screen where you can save scanned data to a smart device or Cloud services I Displays the screen where you can send scanned data by email J Displays the screen where you can prin...

Page 98: ...en the telephone wall jack and the printer Connecting the Printer to a Phone Line Connect the printer to a telephone wall jack using an RJ 11 6P2C phone cable When connecting a telephone to the printer use a second RJ 11 6P2C phone cable Depending on the area a phone cable may be included with the printer If it is included use that cable You may need to connect the phone cable to an adapter provid...

Page 99: ...he back of the printer Related Information Making Settings for a PBX Phone System on page 103 Connecting to DSL or ISDN Connect a phone cable from the DSL modem or the ISDN terminal adapter to the LINE port on the back of the printer See the documentation provided with the modem or the adapter for more details User s Guide Faxing 99 ...

Page 100: ...le phone line connect the telephone to the printer Note If your phone device has a fax function disable the fax function before connecting See the manuals that came with the phone device for details If you connect an answering machine make sure the printer s Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call User s Guide Faxing 100 ...

Page 101: ...1 Remove the cap from the EXT port on the back of the printer 2 Connect the phone device and the EXT port with a phone cable User s Guide Faxing 101 ...

Page 102: ...strator has locked the settings only the administrator can make the settings Making Basic Fax Settings Using the Fax Setting Wizard Make basic settings by following the on screen instructions 1 Connect the printer to the phone line cImportant Because an automatic fax connection check runs at the end of the wizard make sure you connect the printer to the phone line before starting the wizard 2 Ente...

Page 103: ...prompts you to print the check result press the x button A report of the check result that shows the connection status is printed Note If there are any errors reported follow the instructions on the report to solve them If the Select Line Type screen is displayed select the line type When you are connecting the printer to a PBX phone system or terminal adapter select PBX If the Select Dial Tone De...

Page 104: ...ter Setup from the home screen 2 Select System Administration Printer Settings Paper Source Settings Auto Select Settings Fax 3 Select the paper source that you do not want to use for printing faxes and then disable it Sending Faxes Basic Fax Sending Operations Send faxes in color or monochrome B W When sending a fax in monochrome you can preview the scanned image on the LCD screen before sending ...

Page 105: ...e list and then select Delete from the List 4 Press Menu select Fax Send Settings and then make settings such as the resolution and the sending method as necessary Note To send 2 sided originals enable ADF 2 Sided However you cannot send in color with this setting Press Preset on the fax top screen to save the current settings and the recipients in Preset Recipients may not be saved depending on h...

Page 106: ...ke settings such as the resolution and the sending method as necessary 5 When you hear a fax tone press the x button and then hang up the handset Note When a number is dialed using the connected telephone it takes longer to send a fax because the printer performs scanning and sending simultaneously While sending the fax you cannot use the other features Related Information Placing Originals on pag...

Page 107: ...e the originals 2 Enter Fax from the home screen 3 Specify the recipient 4 Press Menu and then select Send Fax Later 5 Press On enter the time to send the fax and then press OK 6 Press Menu select Fax Send Settings and then make settings such as the resolution and the sending method as necessary 7 Press the x button Note To cancel the fax cancel it from Job Monitor in Status Menu Related Informati...

Page 108: ...e home screen 3 Press Menu select Polling Send and then enable the function 4 Press Menu select Fax Send Settings and then make settings such as the resolution and the sending method as necessary 5 Press the x B W button To delete the stored document delete it from Job Monitor in Status Menu Related Information Sending Faxes Using the Control Panel on page 104 Placing Originals on page 54 Fax Mode...

Page 109: ...to place originals The printer stores the scanned documents and sends as one document Note If you leave the printer untouched for 20 seconds after prompted to set the next originals the printer stops storing and starts sending the document Sending Multiple Faxes to the Same Recipient at Once Batch Send If there are multiple faxes waiting to be sent to the same recipient you can set the printer to ...

Page 110: ...after answering calls with the connected telephone When receiving a fax pick up the handset and then operate the printer Note If you enable the Remote Receive feature you can start receiving a fax just by using the connected telephone Related Information Making Basic Fax Settings Using the Fax Setting Wizard on page 102 Receiving Faxes Manually on page 111 Receiving Faxes Using a Connected Telepho...

Page 111: ...ving Faxes Using a Connected Telephone Remote Receive To receive a fax manually you need to operate the printer after you pick up the handset of the telephone By using the Remote Receive feature you can start receiving a fax just by operating the phone The Remote Receive feature is available for telephones that support tone dialing Related Information Receiving Faxes Manually on page 111 Setting U...

Page 112: ...Information Sending Faxes After Confirming the Recipient s Status on page 106 Sending Faxes Dialing from the External Phone Device on page 106 Saving and Forwarding Received Faxes The printer provides the following features to save and forward received faxes Saving in the printer s inbox Saving in an external memory device Saving on a computer Forwarding to another fax machine an email address or ...

Page 113: ... Yes 5 Select the option to use when the inbox is full Receive and print faxes The printer prints all received documents that cannot be saved in the Inbox Reject incoming faxes The printer does not answer incoming fax calls Checking the Received Faxes on the LCD Screen 1 Enter Fax from the home screen Note When there are received faxes that have not been read the number of unread documents is disp...

Page 114: ...ceiving faxes While the printer is temporarily saving documents the number of unsaved jobs is displayed on the fax mode icon on the home screen 1 Connect an external memory device to the printer 2 Enter Setup from the home screen 3 Select System Administration Fax Settings Output Settings Fax Output 4 Check the current settings displayed on the screen and press Settings 5 Select Other Settings Cre...

Page 115: ...ity 5 On the printer s control panel enter Setup 6 Select System Administration Fax Settings Output Settings Fax Output 7 The current setting is displayed Check that the printer is set to save faxes on a computer Save to Computer If you want to automatically print received documents while saving them on the computer press Settings and go to the next step 8 Select Save to Computer Yes and Print Not...

Page 116: ...Forwarding Failed 10 Select whether to print received documents or save them in the printer s inbox when forwarding them is failed cImportant When you set to save documents that failed to be forwarded in the inbox you should delete the documents from the inbox once they have been checked While there are documents waiting or that have failed to be forwarded the number of unfinished jobs is displaye...

Page 117: ...tings Related Information Fax Mode on page 28 Fax Settings on page 35 Setting Up to Print Fax Reports Automatically You can make settings to print the following fax reports automatically Transmission Report From the home screen select Setup System Administration Fax Settings User Default Settings Transmission Report and then select Print or Print on Error Note To change the setting when sending a ...

Page 118: ... a definition of the unprocessed Note If you are using more than one of the fax output settings the number of unprocessed jobs may be displayed as 2 or 3 even if only one fax has been received For example if you have set to save faxes in the inbox and on a computer and one fax is received the number of unprocessed jobs is displayed as 2 if the fax has not been saved to the inbox and on a computer ...

Page 119: ...eceived Faxes on the LCD Screen on page 113 Checking Fax Jobs in Progress on page 119 Checking Fax Jobs in Progress You can check cancel print resend or delete the following fax documents Received documents that have not been printed yet Documents that have not be sent yet Documents stored using Polling Send or Store Fax Data Documents that have failed to be sent if you have enabled Save Failure D...

Page 120: ...o display menus for printing or deleting all the documents in the inbox 3 Select a fax to check The content of the document is displayed Note Press Menu and then select Details to see detailed information such as the date and time and the sender The printer cannot receive and send faxes when the memory is full We recommend deleting the viewed or printed documents User s Guide Faxing 120 ...

Page 121: ...nter driver window 2 Click EPSON Status Monitor 3 on the Maintenance tab and then click Details Note If EPSON Status Monitor 3 is disabled click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 Related Information Windows Printer Driver on page 151 Checking the Status of the Remaining Ink and the Maintenance Box Mac OS X 1 Start the printer driver utility Mac ...

Page 122: ...y units are available in all regions For users in Europe visit the following website for information on Epson s ink supply unit yields http www epson eu pageyield For Australia New Zealand Product Black Cyan Magenta Yellow WF R8590 R24X R24X R24X R24X Ink Supply Unit Handling Precautions Read the following instructions before replacing ink supply units Handling precautions Store ink supply units a...

Page 123: ...a green chip that monitors information such as the amount of remaining ink for each ink supply unit This means that even if the ink supply unit is removed from the printer before it is expended you can still use the ink supply unit after reinserting it back into the printer To ensure you receive premium print quality and to help protect your print head a variable ink safety reserve remains in the ...

Page 124: ...paper type or print quality settings This is because a mixture of color inks is used to create black Replacing Ink Supply Units 1 Open the ink case Note This procedure explains how to replace the black ink supply unit To replace color ink supply units open the ink case on the other side of the printer The replacement methods are the same 2 Push the handle on the ink supply unit that you want to re...

Page 125: ... supply unit pull the handle forward 4 Unpack the new ink supply unit from its package cImportant Do not touch the sections shown in the illustration Doing so may prevent normal operation and printing User s Guide Replacing Ink Supply Units and Other Consumables 125 ...

Page 126: ...he shape and number of protective materials and where they are attached are subject to change without notice 5 Shake theink supply unit 20 times well 6 Insert the ink supply unit into the ink case so that it fits into the printer User s Guide Replacing Ink Supply Units and Other Consumables 126 ...

Page 127: ... have a base that can be spread 7 Push the handle of the ink supply unit until it clicks into place Note To confirm whether the ink supply units are installed correctly press Check when displayed on the printer s control panel 8 Close the ink case Related Information Ink Supply Unit Codes on page 122 Ink Supply Unit Handling Precautions on page 122 Maintenance Box Code Epson recommends the use of ...

Page 128: ... and how often this is required will vary according to the number of pages you print the type of material that you print and the number of cleaning cycles that the printer performs Replace the maintenance box when you are promoted to do so The Epson Status Monitor your LCD or lights on the control panel will advise you when this part needs replacing The need for replacement of the box does not mea...

Page 129: ...he film on the top of the maintenance box Do not tilt the used maintenance box until after it is sealed in the plastic bag otherwise ink may leak 5 Insert the new maintenance box all the way into the printer 6 Close rear cover 1 Related Information Maintenance Box Code on page 127 Maintenance Box Handling Precautions on page 128 User s Guide Replacing Ink Supply Units and Other Consumables 129 ...

Page 130: ...e cImportant The maintenance rollers for the paper cassette 1 and paper cassette 2 to 4 are different Check the direction of the arrow at the center of the maintenance rollers and make sure the maintenance rollers are the ones for paper cassette 1 If you attach the wrong rollers the printer may not feed the paper Be careful not to stain the surface of the maintenance rollers If dust collects on th...

Page 131: ...4 Turn the printer around and open rear cover 1 5 Pull out rear cover 2 6 Remove the cover inside the back of the printer User s Guide Replacing Ink Supply Units and Other Consumables 131 ...

Page 132: ...ck into place Note Insert the maintenance rollers by rolling them so that you can insert them smoothly 9 Reattach the cover inside the back of the printer 10 Hold up the maintenance roller for the paper cassette by rolling it up and then remove it User s Guide Replacing Ink Supply Units and Other Consumables 132 ...

Page 133: ...ller Information Reset Maintenance Roller Counter and then select the paper cassette in which you replaced the maintenance rollers Related Information Maintenance Rollers Codes on page 130 Replacing Maintenance Rollers in Paper Cassette 2 to 4 There are two places for replacing the maintenance rollers on the back of the printer two rollers and on the paper cassette one roller User s Guide Replacin...

Page 134: ...r paper cassette 2 to 4 If you attach the wrong rollers the printer may not feed the paper Be careful not to stain the surface of the maintenance rollers If the dust collects on the surface of the maintenance rollers clean the rollers by using a soft and dry cloth 2 Turn off the printer by pressing the P button and then unplug the power cord 3 Pull out the paper cassette for which you want to repl...

Page 135: ... printer around and then open the printer s rear cover 5 Remove the screws by a screwdriver and remove the cover on the rear of inside the printer User s Guide Replacing Ink Supply Units and Other Consumables 135 ...

Page 136: ...enance rollers until they click into place Note Insert the maintenance rollers by rolling them so that you can insert them smoothly 8 Hold up the maintenance roller for the paper cassette by rolling it up and then remove it User s Guide Replacing Ink Supply Units and Other Consumables 136 ...

Page 137: ... replaced the maintenance rollers Related Information Maintenance Rollers Codes on page 130 Temporarily Printing with Black Ink When color ink is expended and black ink still remains you can use the following settings to continue printing for a short time using only black ink Type of paper plain papers Envelope Color Grayscale EPSON Status Monitor 3 Enabled for Windows only Because this feature is...

Page 138: ...Black Ink Windows 1 When the following window is displayed cancel printing Note If you cannot cancel printing from the computer cancel using the printer s control panel 2 Access the printer driver window 3 Select plain papers or Envelope as the Paper Type setting on the Main tab 4 Select Grayscale 5 Set the other items on the Main and More Options tabs as necessary and then click OK User s Guide R...

Page 139: ...cel printing from the computer cancel using the printer s control panel 3 Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver 4 Select On as the Permit temporary black printing setting 5 Access the printer driver window 6 Select Print Settings from the pop up menu 7 Select plain papers or Envelope as...

Page 140: ... on the Maintenance tab and then select Enable EPSON Status Monitor 3 Composite black looks slightly different from pure black In addition the print speed is reduced To maintain the quality of the print head black ink is also consumed Options Description Yes Select to use a mixture of color inks to create black This window is displayed the next time you print a similar job No Select to continue us...

Page 141: ... check and head cleaning about four times run the power cleaning once If print quality has still not improved wait for at least six hours without printing and then run the nozzle check again and repeat the head cleaning if necessary We recommend to turn off the printer If print quality has still not improved contact Epson support To prevent the print head from drying out always turn the printer of...

Page 142: ...cking and Cleaning the Print Head Mac OS X 1 Make sure that A4 size plain paper is loaded in the printer 2 Start the printer driver utility Mac OS X v10 6 x to v10 9 x Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Utility Open Printer Utility Mac OS X v10 5 8 Select System Preferences from the menu Print Fax and...

Page 143: ...d Aligning the Print Head Control Panel 1 Load A4 size plain paper in the printer 2 Enter Setup from the home screen 3 Select Maintenance Print Head Alignment 4 Select one of the alignment menus and follow the on screen instructions to print a pattern for alignment Ruled Line Alignment Select this if vertical lines look misaligned Vertical Alignment Select this if your printouts look blurry Horizo...

Page 144: ...t Head Alignment on the Maintenance tab 4 Follow the on screen instructions Related Information Windows Printer Driver on page 151 Aligning the Print Head Mac OS X 1 Make sure that A4 size plain paper is loaded in the printer 2 Start the printer driver utility Mac OS X v10 6 x to v10 9 x Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer C...

Page 145: ...the paper path Note Repeat this procedure until the paper is not smeared with ink If the printouts are still smeared or scuffed clean the other paper sources Cleaning the Paper Path for Paper Feeding Problems When paper is not fed from rear paper feed correctly clean the roller inside cImportant Do not use tissue paper to clean the inside of the printer The print head nozzles may be clogged with l...

Page 146: ...do not feed in the ADF correctly clean the ADF cImportant Never use alcohol or thinner to clean the printer These chemicals can damage the printer 1 Open the ADF cover 2 Use a soft dry clean cloth to clean the roller and the interior of the ADF User s Guide Improving Print and Scan Quality 146 ...

Page 147: ...me other hard to remove material use a small amount of glass cleaner and a soft cloth to remove it Wipe off all remaining liquid Do not press the glass surface too hard Be careful not to scratch or damage the surface of the glass A damaged glass surface can decrease the scan quality User s Guide Improving Print and Scan Quality 147 ...

Page 148: ...t dry clean cloth to clean the surface of the scanner glass Note If the glass surface is stained with grease or some other hard to remove material use a small amount of glass cleaner and a soft cloth to remove it Wipe off all remaining liquid Do not press the glass surface too hard Be careful not to scratch or damage the surface of the glass A damaged glass surface can decrease the scan quality Us...

Page 149: ... as Internet Explorer and Chrome from a computer or smart device You can confirm the printer status or change the network service and printer settings To use Web Config connect the computer or device to the same network as the printer Note The following browsers are supported OS Browser Windows XP or later Internet Explorer 8 or later Firefox Chrome Mac OS X v10 5 8 or later Safari Firefox Chrome ...

Page 150: ...ws Windows 8 1 Windows 8 Windows Server 2012 R2 Windows Server 2012 Select Desktop Settings Control Panel View devices and printers in Hardware and Sound or Hardware Windows 7 Windows Server 2008 R2 Click the start button and select Control Panel View devices and printers in Hardware and Sound Windows Vista Windows Server 2008 Click the start button and select Control Panel Printers in Hardware an...

Page 151: ...s 8 Windows Server 2012 R2 Windows Server 2012 Select Desktop Settings Control Panel View devices and printers in Hardware and Sound Right click on your printer or press and hold it and then select Printing preferences Windows 7 Windows Server 2008 R2 Click the start button and select Control Panel View devices and printers in Hardware and Sound Right click on your printer and select Printing pref...

Page 152: ... start button and select Control Panel Printers and Other Hardware Printers and Faxes Right click on your printer and then select Properties Click the Optional Settings tab 2 Click Driver Settings 3 Select the feature that you want to restrict See the online help for explanations of the setting items 4 Click OK Making Operation Settings for the Windows Printer Driver You can make settings such as ...

Page 153: ...nd envelopes Prevents the ink from smearing when printing on thick paper However the print speed may be slower Skip Blank Page Avoids printing blank pages Quiet Mode Prints quietly However the print speed may be slower Permit temporary black printing Prints only with black ink temporarily High Speed Printing Prints when the print head moves in both directions The print speed is faster but the qual...

Page 154: ...scanning save format folders to save destination and so on that you want the software to perform after scanning a document Registered jobs are can be performed not only from the computer but also from the control panel of the printer select Scan Document Capture Pro See the Document Capture Pro help for details on using the software Note Windows Server operating systems are not supported Starting ...

Page 155: ...pson universal printer driver Starting on Windows Windows 8 1 Windows 8 Enter the application name in the search charm and then select the displayed icon Windows 7 Windows Vista Windows XP Click the start button and select All Programs or Programs Epson Software FAX Utility Starting on Mac OS X Mac OS X v10 6 x to v10 9 x Select System Preferences from the menu Printers Scanners or Print Scan Prin...

Page 156: ...tions guide for EpsonNet Config or the application s help for more details Starting on Windows Windows 8 1 Windows 8 Windows Server 2012 R2 Windows Server 2012 Enter the application name in the search charm and then select the displayed icon Except for Windows 8 1 Windows 8 Windows Server 2012 R2 Windows Server 2012 Click the start button and select All Programs or Programs EpsonNet EpsonNet Confi...

Page 157: ...he User Account Control window is displayed click Continue 7 Follow the on screen instructions Uninstalling Applications Mac OS X 1 Download the Uninstaller using EPSON Software Updater Once you have downloaded the Uninstaller you do not need to download it again each time you uninstall the application 2 Press the P button to turn off the printer 3 To uninstall the printer driver or PC FAX driver ...

Page 158: ...ing the printer driver or EPSON Scan disconnect the printer and the computer temporarily Note Do not connect the printer and the computer until you are instructed to do so 3 Install the applications by following the instructions on the website below http epson sn Note Install Document Capture Pro from the website below http support epson net http assets epson europe com gb en document_capture_pro ...

Page 159: ... Windows Server 2012 R2 Windows Server 2012 Click The printer that I want isn t listed select Add a local printer or network printer with manual settings and then click Next Windows 7 Windows Vista Windows Server 2008 R2 Windows Server 2008 Click Add a local printer Windows XP Windows Server 2003 R2 Windows Server 2003 Select Local printer attached to this computer clear Automatically detect and i...

Page 160: ...r Windows 8 1 Windows 8 Windows Server 2012 R2 Windows Server 2012 Click The printer that I want isn t listed select Add a local printer or network printer with manual settings and then click Next Windows 7 Windows Vista Windows Server 2008 R2 Windows Server 2008 Click Add a local printer Windows XP Windows Server 2003 R2 Windows Server 2003 Select Local printer attached to this computer clear Aut...

Page 161: ...Installing the Epson Universal Printer Driver for Windows Only The Epson universal printer driver is a universal PCL6 compatible print driver that comes with the following features It supports basic print functions needed for business situations It supports multiple Epson business printers as well as this printer It supports most of the languages from the printer drivers for this printer You may n...

Page 162: ...nnected to the internet 2 Start EPSON Software Updater and update the applications or the firmware cImportant Do not turn off the computer or the printer while updating Note If you cannot find the application you want to update in the list you cannot update using the EPSON Software Updater Check for the latest versions of the applications from your local Epson website http www epson com Related In...

Page 163: ...authorised Epson service provider to request repairs Maintenance rollers on XX are nearing the end of their service life The maintenance rollers need to be replaced periodically Paper is not fed correctly from the paper cassette when it is time for replacement Prepare new maintenance rollers Maintenance rollers on XX are at the end of their service life Replace the maintenance rollers After replac...

Page 164: ...he computer and the printer with a USB cable During recovery mode you cannot update the firmware over a network connection 2 Visit your local Epson website for further instructions Related Information Contacting Epson Support on page 232 Installing the Optional Units on page 219 Replacing Maintenance Rollers in Paper Cassette 1 on page 130 Replacing Maintenance Rollers in Paper Cassette 2 to 4 on ...

Page 165: ...nistration Clear Internal Memory Data Clear Font and Macro and then clear the fonts and the macros that you have downloaded If you want to print in reverse try the following methods to reduce the size of the print job Lower the print quality and the resolution Change the format setting Reduce the number of images letters or fonts used in the print job 106 Cannot print from the computer due to the ...

Page 166: ...ecipient machine is busy Wait for a while and then try again 205 The recipient machine does not answer Wait for a while and then try again 206 The phone cable is incorrectly connected to the LINE and EXT port of the product Check the connection of the LINE port and the EXT port of the printer 207 The product is not connected to the phone line Connect the phone cable to the phone line 208 The fax c...

Page 167: ...d the email server may not match When you select Off as the authentication method make sure the authentication method of the email server is set to None Check the network connection See the Network Guide for more details 314 The data size exceeds the maximum size for attached files Increase the Attached File Max Size setting in the scan settings Lower the scanning resolution or increase the compre...

Page 168: ...341 A communication error has occurred Check the connections for the printer and the computer If you are connecting over a network see the Network Guide Make sure that Document Capture Pro is installed on the computer 401 There is not enough storage space available to save the data in the memory device Increase the storage space in the memory device 402 The memory device is write protected Disable...

Page 169: ...ings of the folder selected in Where to Forward 423 A communication error has occurred It is also possible that a file with the same name is open or the file is a read only file Check the network connection See the Network Guide for more details Select Setup System Administration Fax Settings Output Settings Fax Output Other Settings and then check the settings of the folder selected in Where to F...

Page 170: ...pplies Utility Open Printer Utility Mac OS X v10 5 8 Select System Preferences from the menu Print Fax and then select the printer Click Open Print Queue Utility 2 Click EPSON Status Monitor Removing Jammed Paper Follow the on screen instructions on the printer s control panel to locate and remove the jammed paper including any torn pieces Caution Never touch the buttons on the control panel while...

Page 171: ...printer Doing so may cause a malfunction 3 Close the front cover Note If any torn pieces of paper remain select Setup Maintenance Remove Paper after clearing the paper jam error This helps you to remove the remaining pieces of paper Removing Jammed Paper from the Rear Paper Feed B1 Remove the jammed paper User s Guide Solving Problems 171 ...

Page 172: ...ving Jammed Paper from the Front Paper Feed Slot B2 1 Remove the output tray and pull out the paper cassette 2 Pull the lever The cover comes off 3 Remove the jammed paper User s Guide Solving Problems 172 ...

Page 173: ... output tray Removing Jammed Paper from the Paper Cassette C1 C2 C3 C4 Note If the optional cabinet and the paper cassette units are installed do not pull out two or more paper cassettes at the same time 1 Pull out the paper cassette User s Guide Solving Problems 173 ...

Page 174: ...2 Remove the jammed paper 3 Insert the paper cassette Removing Jammed Paper from Rear Cover 1 D1 and Rear Cover 2 D2 1 Open rear cover 1 2 Remove the jammed paper User s Guide Solving Problems 174 ...

Page 175: ...Note If you cannot remove the paper pull rear cover 2 a little 3 Pull out rear cover 2 4 Remove the jammed paper 5 Insert rear cover 2 6 Close rear cover 1 User s Guide Solving Problems 175 ...

Page 176: ... rear cover 2 Remove the jammed paper 3 Close the rear cover Removing Jammed Paper from the ADF F Caution Be careful not to trap your hand or fingers when opening or closing the document cover Otherwise you may be injured User s Guide Solving Problems 176 ...

Page 177: ...1 Raise the lever and open the ADF cover 2 Remove the jammed paper 3 Close the ADF cover User s Guide Solving Problems 177 ...

Page 178: ...4 Open the document cover 5 Remove the jammed paper 6 Close the document cover User s Guide Solving Problems 178 ...

Page 179: ...tly Check if they have been replaced correctly If you have added optional paper cassette units you need to make settings in the printer driver When a no paper error occurs although paper is loaded in the rear paper feed load paper again in the center of the rear paper feed When multiple sheets of paper feed at once during manual 2 sided printing remove any paper which is loaded in the paper source...

Page 180: ...e the ADF edge guides against the edges of the originals Clean the inside of the ADF Do not load above the line just under the d symbol inside the ADF edge guide Check that the ADF icon appears on the control panel If it does not appear place the originals again Related Information Available Originals for the ADF on page 54 Placing Originals on the ADF on page 54 Cleaning the ADF on page 146 Power...

Page 181: ...l printing if necessary Make sure the printer is not offline or pending If the printer is offline or pending clear the offline or pending setting from the Printer menu Make sure the printer is selected as the default printer from the Printer menu there should be a check mark on the menu item If the printer is not selected as the default printer set it as the default printer In Mac OS X make sure t...

Page 182: ... Disable the bidirectional or high speed setting When this setting is enabled the print head prints while moving in both directions and vertical lines may be misaligned If you disable this feature printing may slow down Control Panel When printing JPEGs or TIFFs press Settings and then disable Bidirectional Windows Clear High Speed on the printer driver s More Options tab Mac OS X Select System Pr...

Page 183: ...thin original place the original on the scanner glass and then place a piece of black paper over it Lower the copy density setting on the control panel The Position Size or Margins of the Printout Are Incorrect Load paper in the correct direction and slide the edge guides against the edges of the paper When placing the originals on the scanner glass align the corner of the original with the corner...

Page 184: ...s Mac OS X Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver Select On as the Thick paper and envelopes setting For Windows if the paper is still smeared after selecting the Thick Paper and Envelopes setting select Short Grain Paper in the Extended Settings window of the printer driver When printin...

Page 185: ...rintout Problem Could Not be Cleared If you have tried all of the solutions and have not solved the problem try uninstalling and then reinstalling the printer driver Related Information Uninstalling Applications on page 156 Installing Applications on page 158 Printing Is Too Slow When printing continuously for approximately more than 10 minutes printing slows down to prevent the printer mechanism ...

Page 186: ...er vary depending on your computer s environment Printer Does Not Print While Using PostScript Printer Driver Set the Printing Language setting to Auto or PS3 on the control panel If you cannot print text data even when Text Detection is enabled on the control panel set the Printing Language setting to PS3 In Windows if a large number of jobs are sent the printer may not print Select Print directl...

Page 187: ...s displayed when you start EPSON Scan If you are using any TWAIN compliant applications select the printer scanner you are using In Windows make sure the printer scanner is displayed in Scanner and Camera The printer scanner should be displayed as EPSON XXXXX printer name If the printer scanner is not displayed uninstall and then re install EPSON Scan See the following to access Scanner and Camera...

Page 188: ...n page 146 Scan Mode on page 26 Characters Are Blurred In Office Mode in EPSON Scan select Image Option on the Image Adjustment tab and then select Text Enhancement In Professional Mode in EPSON Scan select Document as the Auto Exposure Type in the Original settings Adjust the threshold settings in EPSON Scan Office Mode Select Black White as the Image Type on the Main Settings tab and then adjust...

Page 189: ... but they are scanned onto a single file place the originals at least 20 mm 0 8 inch apart If the problem continues place one original at a time When scanning from the control panel set the scan area correctly When scanning using the thumbnail preview in EPSON Scan move the original 4 5 mm 0 18 inch away from the edges of the scanner glass In other situations move the original 1 5 mm 0 06 inch awa...

Page 190: ... sure you have configured the email server settings Related Information Configuring an Email Server on page 229 Scanning Stops when Scanning to PDF Multi TIFF When scanning using EPSON Scan you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi TIFF format When scanning using the control panel you can continuously scan up to 100 pages in single sided scanning using th...

Page 191: ...eive faxes using the computer make sure that the printer is connected using a USB cable or a network and that the PC FAX Driver have been installed on the computer The PC FAX Driver is installed together with FAX Utility In Windows make sure the printer fax is displayed in Devices and Printers Printer or Printers and Other Hardware The printer fax is displayed as EPSON XXXXX FAX If the printer fax...

Page 192: ...correct and the recipient s fax machine is ready to receive a fax Related Information Fax Settings on page 35 Cannot Send or Receive Faxes on page 191 Cannot Send Faxes to a Specific Recipient Check the following if you cannot send faxes to a specific recipient due to an error If the recipient machine does not pick up your call within 50 seconds after the printer has finished dialing the call ends...

Page 193: ...has been set to save received faxes on a computer turn on the computer that is set to save the faxes Once the faxes are saved in the computer they are deleted from the printer s memory If the printer has been set to save received faxes on a memory device connect the device in which you have created a folder to save faxes to the printer Once the faxes are saved in the device they are deleted from t...

Page 194: ...k the recipient if the recipient s machine supports A3 size If you see OK Reduced Size in the fax transmission report the recipient s fax machine does not support A3 size When sending a fax using the scanner glass place the original correctly aligning its corner with the origin mark Select your original size on the control panel Clean the scanner glass and the document cover If there is dust or st...

Page 195: ...es are not automatically printed Check the Fax Output setting Related Information Checking the Printer Status on page 163 Removing Jammed Paper on page 170 Saving Received Faxes in the Inbox on page 113 Other Faxing Problems Cannot Make Calls on the Connected Telephone Connect the telephone to the EXT port on the printer and pick up the receiver If you cannot hear a dial tone through the receiver ...

Page 196: ...r Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver Select On as the Quiet Mode setting The Date and Time Are Incorrect Set the date and the time correctly on the control panel After a power failure caused by a lightning strike or if the power is left off for a long time the clock may show the wrong time Related Information System Administration on page 32 M...

Page 197: ...vice on page 114 Printer Settings on page 34 Forgot Your Password If you forget the administrator s password contact Epson support Related Information Contacting Epson Support on page 232 Application Is Blocked by a Firewall for Windows Only Add the application to the Windows Firewall allowed program in security settings on the Control Panel User s Guide Solving Problems 197 ...

Page 198: ...8 lb Envelope Envelope 10 DL C6 75 to 90 g m2 20 to 24 lb Envelope C4 80 to 100 g m2 21 to 26 lb Printable Area Print quality may decline in the shaded areas due to the printer s mechanism Single sheets A 3 0 mm 0 12 in B 3 0 mm 0 12 in C 46 0 mm 1 81 in D 51 0 mm 2 01 in Envelopes A 3 0 mm 0 12 in B 5 0 mm 0 20 in C 18 0 mm 0 71 in D 46 0 mm 1 81 in Scanner Specifications Scanner Type Flatbed Pho...

Page 199: ...ce Hi Speed USB Fax Specifications Fax Type Walk up black and white and color fax capability ITU T Super Group 3 Supported Lines Standard analogue telephone lines PBX Private Branch Exchange telephone systems Speed Up to 33 6 kbps Resolution Monochrome Standard 8 pel mm 3 85 line mm 203 pel in 98 line in Fine 8 pel mm 7 7 line mm 203 pel in 196 line in Super Fine 8 pel mm 15 4 line mm 203 pel in 3...

Page 200: ...tandards with support for WPA WPA2 Personal Ethernet Specifications Standards IEEE802 3i 10BASE T IEEE802 3u 100BASE TX IEEE802 3ab 1000BASE T 1 IEEE802 3az Energy Efficient Ethernet 2 Communication Mode Auto 10Mbps Full duplex 10Mbps Half duplex 100Mbps Full duplex 100Mbps Half duplex Connector RJ 45 1 Use a category 5e or higher STP Shielded twisted pair cable to prevent risk of radio interferen...

Page 201: ...pson cannot guarantee all operations of externally connected devices Supported Data Specifications File Format JPEG with the Exif Version 2 3 standard taken by digital cameras DCF 1 version 1 0 or 2 0 2 compliant TIFF 6 0 compliant images as below RGB full color images not compressed Binary images not compressed or CCITT encoded PDF Version 1 7 compliant data file Image Size Horizontal 80 to 10200...

Page 202: ...6 lb Without the ink supply units and the power cord Printers with options These are the dimensions of printers with 2 optional paper cassette units and an optional cabinet Dimensions Storage Width 767 mm 30 2 in Depth 800 mm 31 5 in Height 1132 mm 44 6in Printing Width 767 mm 30 2 in Depth 910 mm 35 8 in Height 1230 mm 48 4in Weight Approx 95 9 kg 211 4 lb Without the ink supply units and the pow...

Page 203: ...in the following graph Temperature 10 to 35 C 50 to 95 F Humidity 20 to 80 RH without condensation Storage Temperature 20 to 40 C 4 to 104 F Humidity 5 to 85 RH without condensation You can store for one month at 40 C 104 F Environmental Specifications for Ink Supply Units Storage Temperature 20 to 40 C 4 to 104 F Freezing Temperature 23 C 9 4 F Ink thaws and is usable after approximately 12 hours...

Page 204: ...n Light Clarendon Bold CooperBlack CooperBlack Italic Copperplate Gothic 32BC Copperplate Gothic 33BC Coronet Courier Courier Oblique Courier Bold Courier Bold Oblique GillSans GillSans Italic GillSans Bold GillSans Bold Italic GillSans Condensed GillSans Condensed Bold GillSans Light Gill Sans Light Italic GillSans Extra Bold Eurostile Eurostile Bold Eurostile Extended Two Eurostile Bold Extended...

Page 205: ...s Bold Times Bold Italic Univers Univers Oblique Univers Bold Univers Bold Oblique Univers Light Univers Light Oblique UniversCondensed UniversCondensed Oblique UniversCondensed Bold UniversCondensed Bold Oblique UniversExtended UniversExtended Oblique UniversExtended Bold UniversExtended Bold Oblique Wingdings ITC Zapf Chancery Medium Italic ITC Zapf Dingbats Arial Arial Italic Arial Bold Arial B...

Page 206: ...lvetica 3 Swiss 721 Narrow SWA Medium Bold Oblique Bold Oblique Helvetica Narrow 3 Zapf Calligraphic 801 SWA Medium Bold Italic Bold Italic Palatino 3 Geometric 711 SWA Medium Bold Oblique Bold Italic ITC Avant Garde Gothic 3 Revival 711 SWA Light Demi Bold Light Italic Demi Bold Italic ITC Bookman 3 Century 702 SWA Medium Bold Italic Bold Italic New Century Schoolbook 3 Dutch 801 SWA Medium Bold ...

Page 207: ...Fonts for PCL 6 Scalable Font Font Name Family HP Equivalent Symbol Set FixedPitch 810 Medium Bold Italic Bold Italic Courier 1 FixedPitch 850 Regular Bold Italic Letter Gothic 1 FixedPitch 810 Dark Medium Bold Italic Bold Italic CourierPS 3 Dutch 801 Medium Bold Italic Bold Italic CG Times 2 Zapf Humanist 601 Medium Bold Italic Bold Italic CG Omega 3 Ribbon 131 Coronet 3 Clarendon 701 Clarendon C...

Page 208: ...3 Revival 711 SWA Light Demi Bold Light Italic Demi Bold Italic ITC Bookman 3 Century 702 SWA Medium Bold Italic Bold Italic New Century Schoolbook 3 Dutch 801 SWA Medium Bold Italic Bold Italic Times 3 Chancery 801 Medium SWA Italic ITC Zapf Chancery Medium Italic 3 Symbol SWM Symbol 4 More WingBats SWM Wingdings 5 Ding Dings SWA ITC Zapf Dingbats 6 Symbol SWA SymbolPS 4 David BT Medium Bold Davi...

Page 209: ... you are writing your own printer control programs or if you are using older software that cannot control fonts refer to the following sections for symbol set details List of Symbol Sets for PCL 5 Symbol Set Name Attribute Font Classification 1 2 3 4 5 6 7 8 9 10 11 12 13 ISO 60 Danish Norwegian 0D Roman Extension 0E ISO 15 Italian 0I ISO 8859 1 Latin 1 0N ISO 11 Swedish 0S ISO 6 ASCII 0U ISO 4 Un...

Page 210: ...ows 3 1 Latin 2 9E Pc1004 9J ISO 8859 15 Latin 9 9N PC 8 Turkish 9T Windows 3 0 Latin 1 9U PS Text 10J PC 8 Code Page 437 10U PC 8 D N Danish Norwegian 11U MC Text 12J PC 850 Multilingual 12U Ventura International 13J PcEur858 13U Ventura US 14J Pi Font 15U PC852 Latin 2 17U Unicode 3 0 18N Windows Baltic 19L Windows 3 1 Latin Arabic 19U PC 755 26U User s Guide Appendix 210 ...

Page 211: ... 9R PC 851 Greek 10G ISO 8859 5 Cyrillic 10N PC 8 Greek 12G ISO 8859 7 Greek 12N PC 866 UKR 14R Hebrew7 0H ISO 8859 8 Hebrew 7H Hebrew8 8H PC 862 Hebrew 15H PC 862 Hebrew 15Q Arabic8 8V HPWARA 9V PC 864 Arabic 10V Symbol 19M Wingdings 579L ZapfDigbats 14L OCR A 0O OCR B 1O OCR B Extension 3Q Code3 9 0Y EAN UPC 8Y User s Guide Appendix 211 ...

Page 212: ...7 ISO French 38 ISO German 39 Legal 53 ISO 8859 2 Latin 2 78 ISO Spanish 83 Roman 9 149 PS Math 173 ISO 8859 9 Latin 5 174 Windows 3 1 Latin 5 180 Microsoft Publishing 202 ISO 8859 10 Latin 6 206 DeskTop 234 Math 8 269 Roman 8 277 Windows 3 1 Latin 2 293 Pc1004 298 ISO 8859 15 Latin 9 302 PC Turkish 308 Windows 3 0 309 PS Text 330 PC 8 341 PC 8 D N 373 MC Text 394 User s Guide Appendix 212 ...

Page 213: ...in 1 629 PC 755 853 Wingdings 18540 Symbol 621 ZapfDigbats 460 PC 866 Cyrillic 114 Greek8 263 Windows Greek 295 Windows Cyrillic 306 PC 851 Greek 327 ISO 8859 5 Cyrillic 334 PC 8 Greek 391 ISO 8859 7 Greek 398 PC 866 UKR 466 Hebrew7 8 ISO 8859 8 Hebrew 232 Hebrew8 264 PC 862 Hebrew 488 Arabic8 278 HPWARA 310 PC 864 Arabic 342 User s Guide Appendix 213 ...

Page 214: ...rence and 2 this device must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Standards and Approvals for E...

Page 215: ...erve the following restrictions to ensure the responsible and legal use of the printer Copying of the following items is prohibited by law Bank bills coins government issued marketable securities government bond securities and municipal securities Unused postage stamps pre stamped postcards and other official postal items bearing valid postage Government issued revenue stamps and securities issued...

Page 216: ...ock the casters before starting installation If the cabinet moves unexpectedly you may be injured Printer Transfer Within a Short Distance Turn off the printer and disconnect the power cord and cables Do not apply vibrations to the printer and keep it level while carrying When lifting the printer If you have installed the optional cabinet and the paper cassette units remove them and then lift the ...

Page 217: ...ansporting 1 Turn off the printer by pressing the P button 2 Make sure the power light turns off and then unplug the power cord cImportant Unplug the power cord when the power light is off Otherwise the print head does not return to the home position causing the ink to dry and printing may become impossible 3 Disconnect all cables such as the power cord and USB cable 4 Remove all of the paper from...

Page 218: ...the pop out section 11 Close the ink case 12 Open the ink case on the opposite side of the printer and then remove all of the ink supply units 13 Uninstall the optional cabinet or paper cassette units 14 Pack the printer in its box using the protective materials If print quality has declined the next time you print clean and align the print head Related Information Part Names and Functions on page...

Page 219: ...g in fire or electric shock Lock the casters of the cabinet before starting installation If the cabinet moves unexpectedly you may be injured When lifting the printer place your hands in the positions shown below If you lift the printer holding other positions the printer may fall or you may trap your fingers when placing the printer 1 Turn off the printer by pressing the P button and then unplug ...

Page 220: ...from this illustration 5 Place the cabinet on a flat surface and lock the casters at the front 6 Secure the stands with the attachments and screws cImportant Make absolutely sure both stands are attached securely otherwise the printer may fall User s Guide Appendix 220 ...

Page 221: ...7 Pull out the paper cassette User s Guide Appendix 221 ...

Page 222: ...er the printer or an optional paper cassette unit gently onto the cabinet aligning the corners and then secure them with the screws Note Some screws will be left over after assembly User s Guide Appendix 222 ...

Page 223: ... Note When uninstalling the cabinet turn off the printer unplug the power cord disconnect any cables and then perform the installation procedure in reverse Related Information Optional Cabinet Code on page 219 Optional Paper Cassette Unit Code The following is the code for the optional paper cassette unit 500 Sheet Optional Cassette Unit C12C817061 User s Guide Appendix 223 ...

Page 224: ...ons the printer may fall or you may trap your fingers when placing the printer cImportant If you are using the optional cabinet install it under the bottom of the paper cassette unit in advance 1 Turn off the printer by pressing the P button and then unplug the power cord 2 Disconnect any connected cables Note If other optional paper cassette units have been installed uninstall them as well 3 Remo...

Page 225: ...6 Pull out the paper cassette 7 Stack all optional paper cassette units on top of each other and then secure them with the screws User s Guide Appendix 225 ...

Page 226: ...per cassette aligning the corners and then secure them with the screws Note Some screws will be left over after assembly 9 Secure the optional paper cassette unit and the printer at the back with the attachments and screws User s Guide Appendix 226 ...

Page 227: ...e printer 14 Turn on the printer by pressing the P button 15 Pull out and reinsert the optional paper cassette unit to check that the optional paper cassette unit is displayed on the Paper Setup screen Note When uninstalling the optional paper cassette unit turn off the printer unplug the power cord disconnect any cables and then perform the installation procedure in reverse Proceed with the print...

Page 228: ... and then click the Optional Settings tab Windows Vista Windows Server 2008 Click the start button and then select Control Panel Printers in Hardware and Sound Right click on your printer select Property and then click Optional Settings Windows XP Windows Server 2003 R2 Windows Server 2003 Click the start button and select Control Panel Printers and Other Hardware Printers and Faxes Right click on...

Page 229: ...EPSONXXXXX or a printer s IP address XXX XXX XXX XXX to Open Right click a device icon displayed to assign the network The network drive appears in Computer or My Computer Mac OS X Select a corresponding device icon The data on the external USB device is displayed Note To remove an external USB device drag the device icon to the trash icon Otherwise data in the shared drive may not be displayed co...

Page 230: ...e Europe 5 Make the appropriate settings The necessary settings vary depending on the authentication method Enter the information for the email server you are using 6 Press OK 7 Select Connection Check to check that the printer is connected to the email server Note If an error message is displayed check if the email server settings are correct When you cannot send an email even if the connection c...

Page 231: ...ail POP3 server Checking an Email Server Connection 1 Enter Setup from the home screen 2 Select System Administration Wi Fi Network Settings Advanced Setup 3 Select Email Server Connection Check to check that the printer is connected to the email server Note If an error message is displayed check if the email server settings are correct When you cannot send an email even if the connection check su...

Page 232: ...ta for fax and or network settings may be stored in the product s memory Due to breakdown or repair of a product data and or settings may be lost Epson shall not be responsible for the loss of any data for backing up or recovering data and or settings even during a warranty period We recommend that you make your own backup data or take notes Help for Users in Europe Check your Pan European Warrant...

Page 233: ... Shengli Rd Pingtung City Pingtung County 900 Taiwan Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service In addition to your product manuals we provide the following sources for obtaining information Internet URL http www epson com au Access the Epson Australia World Wide Web pages Worth taking your modem here for the occasional surf The site pro...

Page 234: ...mation on product specifications drivers for download Frequently Asked Questions FAQ and e mail are available Epson Hotline Phone 66 2685 9899 Our Hotline team can help you with the following over the phone Sales enquiries and product information Product usage questions or problems Enquiries on repair service and warranty Help for Users in Hong Kong To obtain technical support as well as other aft...

Page 235: ...ax 30515005 Epson India Regional Offices Location Telephone number Fax number Mumbai 022 28261515 16 17 022 28257287 Delhi 011 30615000 011 30615005 Chennai 044 30277500 044 30277575 Kolkata 033 22831589 90 033 22831591 Hyderabad 040 66331738 39 040 66328633 Cochin 0484 2357950 0484 2357950 Coimbatore 0422 2380002 NA Pune 020 30286000 30286001 30286002 020 30286000 Ahmedabad 079 26407176 77 079 26...

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