•
OS X
: You can manually update the software by opening the
Applications
>
Epson Software
folder
and selecting
EPSON Software Updater
.
Parent topic:
Solving Problems
Product Status Messages
You can often diagnose problems with your product by checking the messages on its LCD screen. You
can also check for errors by pressing the
Status
button to display the Status Menu.
Note:
If the screen is dark, press the screen to wake the product from sleep mode.
LCD screen message
Condition/solution
Paper jam
If paper is jammed in the product, follow the instructions in this
guide to remove the jammed paper from the indicated area.
Printer error. Turn the power off and
Turn the product off and then back on again. If the error
on again.
continues, check for a paper jam. If there is no paper jam,
contact Epson for support.
Maintenance box is at the end of its
You must replace the maintenance box to continue printing.
service life. You need to replace it.
The phone line is connected to a
Make sure the phone cable is connected correctly and the
different jack.
phone line works.
Connect the phone line to the "LINE"
jack.
The phone line is not connected
No dial tone detected.
Make sure the phone cable is connected correctly and the
phone line works. If you connected the product to a PBX (Private
Branch Exchange) phone line or Terminal Adapter, change the
Line Type
setting to
PBX
. If you still cannot send a fax, turn off
the
Dial Tone Detection
setting. (Turning off the Dial Tone
Detection setting may cause the product to drop the first digit of
a fax number.)
Combination of IP address and
There is a problem with the network connection to your product.
subnet mask is invalid.
282
Summary of Contents for WF-5690
Page 1: ...WF 5690 User s Guide ...
Page 2: ......
Page 14: ......
Page 145: ...You see a window like this 2 Click the Scan icon 145 ...
Page 160: ...You see this window 160 ...
Page 203: ...You see this window 3 Select Fax Settings for Printer Select your product if prompted 203 ...
Page 215: ...You see this window 4 Select Speed Dial Group Dial List 215 ...
Page 262: ...Related concepts Purchase Epson Ink Cartridges and Maintenance Box 262 ...
Page 354: ...Parent topic Technical Specifications 354 ...
Page 412: ...7 14 CPD 40226R1 Parent topic Copyright Notice 412 ...