for TWAIN-compliant OCR scanning software, such as ABBYY FineReader. To download Epson
Scan, visit Epson's driver download site (
U.S. downloads
or
Canadian downloads
).
Parent topic:
Solving Scanning Problems
Related concepts
When to Uninstall Your Product Software
Related references
Windows System Requirements
OS X System Requirements
Related tasks
Scanning with OS X Using Image Capture
Cannot Start Epson Scan
If you cannot start Epson Scan, try these solutions:
• Make sure your product is turned on and any interface cables are securely connected at both ends.
• Make sure Epson Scan is selected in your scanning program.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart Epson Scan.
• Check the connection setting and test the connection using Epson Scan Settings:
Windows 8.x
: Navigate to the
Apps
screen and select
EPSON Scan Settings
. Make sure the correct
Connection
setting is selected, then click the
Test
button.
Windows (other versions)
: Click
or
Start
>
All Programs
or
Programs
>
EPSON
>
EPSON
Scan
>
EPSON Scan Settings
. Make sure the correct
Connection
setting is selected, then click the
Test
button.
OS X
: Open the
Applications
folder, click
Epson Software
, and click
EPSON Scan Settings
. Make
sure the correct
Connection
setting is selected, then click the
Test
button.
• Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions
and install one version.
• If you upgraded your operating system but did not reinstall Epson Scan, try reinstalling it.
Note:
With OS X 10.6, 10.7, 10.8, or 10.9, in addition to scanning with Image Capture, you can
download and install Epson Scan scanning software. Epson Scan provides additional image adjustment
and photo correction features for enhancing scanned images, and provides an interface for TWAIN-
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Summary of Contents for WF-5690
Page 1: ...WF 5690 User s Guide ...
Page 2: ......
Page 14: ......
Page 145: ...You see a window like this 2 Click the Scan icon 145 ...
Page 160: ...You see this window 160 ...
Page 203: ...You see this window 3 Select Fax Settings for Printer Select your product if prompted 203 ...
Page 215: ...You see this window 4 Select Speed Dial Group Dial List 215 ...
Page 262: ...Related concepts Purchase Epson Ink Cartridges and Maintenance Box 262 ...
Page 354: ...Parent topic Technical Specifications 354 ...
Page 412: ...7 14 CPD 40226R1 Parent topic Copyright Notice 412 ...