Epson TM-C3500 Series, Technical Reference Manual

Page: 140 / 240

140
Trouble Description Recovery method
Image/
Illustra-
tion
An error has occurred
The LCD displays the
content of the error.
See "Error Recovery Method" on
page 152 .
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The print result is faded
or has lines (black/
white)
(Lines printed while
feeding by 25.4 mm/1
inch could be
improved; however,
you cannot remove
them completely.)
There are missing dots.
Perform nozzle check and check
whether print nozzles are clogged.
If the print nozzles are clogged, per-
form head cleaning. Hold down the
cleaning button for more than
three seconds to start head clean-
ing.
When [Printing operation mode] is
set to other than [Anti-missing Dot
mode], missing dots are permitted.
When no missing dots can be per-
mitted, change [Printing operation
mode] to [Anti-missing Dot mode].
See "Nozzle Check Mode Settings"
on page 118 .
No. 1
The shutters on the
platen on the outer
side of the paper are
set to open.
When the shutters on the platen on
the outer side of the paper are set
to open, air current may cause
printing trouble, and white lines
may be printed.
Follow the instructions on the label
on the top of the printer, and set
the shutters on the platen.
See "Shutter Adjustment" on page
40 .
No. 2
The paper you are
using differs from the
paper set in the
[Media Type].
Check the paper you are using and
the [Media Type] settings.
For more information, see step 9 in
"Replacing Roll Paper with Fanfold
Paper" on page 66 , or step 10 in
"Replacing Fanfold Paper with Roll
Paper" on page 76 .
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