245
Uninstalling Product Software - Windows
You can uninstall and then re-install your printer software to solve certain problems.
1.
Turn off the product.
2.
Disconnect any interface cables.
3.
Do one of the following:
•
Windows 10
: Right-click
and select
Control Panel
>
Programs
>
Programs and Features
.
Select the uninstall option for your Epson product, then select
Uninstall/Change
.
Note:
If you see a
User Account Control
window, click
Yes
or
Continue
.
Select your product again, if necessary, then select
OK
, and click
Yes
to confirm the
uninstallation.
•
Windows 8.x
: Navigate to the
Apps
screen and select
Control Panel
>
Programs
>
Programs
and Features
. Select the uninstall option for your Epson product, then select
Uninstall/Change
.
Note:
If you see a
User Account Control
window, click
Yes
or
Continue
.
Select your product again, if necessary, then select
OK
, and click
Yes
to confirm the
uninstallation.
•
Windows (other versions)
: Click
or
Start
, and select
All Programs
or
Programs
. Select
Epson
, select your product, then click
EPSON Printer Software Uninstall
.
Note:
If you see a
User Account Control
window, click
Yes
or
Continue
.
In the next window, select your product and click
OK
. Then follow any on-screen instructions.
4.
Restart your computer, then re-install your software.
Note:
If re-installing your product software does not solve a problem, contact Epson support.
Parent topic:
Uninstall Your Product Software
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