Epson SC-P700 Series User Manual Download Page 3

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Installing or Uninstalling Applications Separately. 107

Installing  the  Applications  Separately. . . . . . . . 107
Adding  the  Printer  (for  Mac  OS  Only). . . . . . . .109
Uninstalling  Applications. . . . . . . . . . . . . . . . . 109
Updating Applications and Firmware. . . . . . . . 111

Transporting and Storing the Printer. . . . . . . . . . . 112

Solving Problems

The Printer Does Not Work as Expected. . . . . . . . 116

The Printer Does Not Turn On or Off. . . . . . . . 116
Paper Does Not Feed Properly. . . . . . . . . . . . . 116
Cannot Print. . . . . . . . . . . . . . . . . . . . . . . . . . 120
Cannot Operate the Printer as Expected. . . . . . 137

A Message is Displayed on the LCD Screen. . . . . . 139

Paper Gets Jammed. . . . . . . . . . . . . . . . . . . . . . . 140

Preventing Paper Jams. . . . . . . . . . . . . . . . . . . 141

It is Time to Replace the Ink Cartridges. . . . . . . . . 141

Ink Cartridge Handling Precautions. . . . . . . . . 141
Replacing Ink Cartridge. . . . . . . . . . . . . . . . . . 143

It is Time to Replace the Maintenance Box. . . . . . .143

Maintenance Box Handling Precautions. . . . . . 143
Replacing a Maintenance Box. . . . . . . . . . . . . . 143

Print Quality is Poor. . . . . . . . . . . . . . . . . . . . . . .144

Cannot Solve Problem. . . . . . . . . . . . . . . . . . . . . 152

Cannot Solve Printing Problems. . . . . . . . . . . . 153

Adding or Replacing the Computer or
Devices

Connecting to a Printer that has been
Connected to the Network. . . . . . . . . . . . . . . . . . 156

Using a Network Printer from a Second
Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Using a Network Printer from a Smart Device. . 157

Re-setting the Network Connection. . . . . . . . . . . 157

When Replacing the Wireless Router. . . . . . . . .157
When Changing the Computer. . . . . . . . . . . . . 158
Changing the Connection Method to the
Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Making Wi-Fi Settings from the Control Panel. .161

Connecting a Smart Device and Printer Directly
(Wi-Fi Direct). . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Checking the Network Connection Status. . . . . . . 173

Checking the Network Connection Status
from the Control Panel. . . . . . . . . . . . . . . . . . . 174
Printing a Network Connection Report. . . . . . . 174
Printing a Network Status Sheet. . . . . . . . . . . . 180

Product Information

Paper Information. . . . . . . . . . . . . . . . . . . . . . . . 182

Available Paper and Capacities. . . . . . . . . . . . . 182
Unavailable Paper Types. . . . . . . . . . . . . . . . . . 190
Printing to Paper Types Other than Genuine
Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191

Consumable Products Information. . . . . . . . . . . . 196

Ink Cartridge Codes for SC-P900 Series. . . . . . 196
Ink Cartridge Codes for SC-P700 Series. . . . . . 197
Maintenance Box Code. . . . . . . . . . . . . . . . . . .199

Software Information. . . . . . . . . . . . . . . . . . . . . . 199

Software for Printing. . . . . . . . . . . . . . . . . . . . 199
Software for Making Settings or Managing
Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Software for Updating. . . . . . . . . . . . . . . . . . . 205

Settings Menu List. . . . . . . . . . . . . . . . . . . . . . . . 206

Screen Customization. . . . . . . . . . . . . . . . . . . .206

Summary of Contents for SC-P700 Series

Page 1: ...User s Guide NPD6353 03 EN ...

Page 2: ...ttings 27 Loading Paper in the Rear Paper Feeder 29 Loading Paper in the Front Paper Feeder 31 Loading Roll Paper 33 Loading a CD DVD 35 Printable CD DVDs 35 CD DVD Handling Precautions 35 Loading a CD DVD 36 Removing a CD DVD 37 Printing Printing Photos 40 Tips when Printing Photo Projects 40 Printing with Epson Print Layout 41 Printing Using the Application and Printer Driver 48 Printing Varieti...

Page 3: ...ints 152 Vertical lines Appears on Roll Paper 152 Cannot Solve Problem 152 Cannot Solve Printing Problems 153 Adding or Replacing the Computer or Devices Connecting to a Printer that has been Connected to the Network 156 Using a Network Printer from a Second Computer 156 Using a Network Printer from a Smart Device 157 Re setting the Network Connection 157 When Replacing the Wireless Router 157 Whe...

Page 4: ...n Location and Space 219 System Requirements 220 Regulatory Information 220 Standards and Approvals 220 Restrictions on Copying 221 Where to Get Help Technical Support Web Site 224 Contacting Epson Support 224 Before Contacting Epson 224 Help for Users in Europe 224 Help for Users in Taiwan 224 Help for Users in Australia 225 Help for Users in New Zealand 225 Help for Users in Singapore 226 Help f...

Page 5: ...Guide to This Manual Introduction to the Manuals 6 Guide to Video Manuals 6 Searching for Information 6 Printing Only the Pages You Need 7 About This Manual 7 Trademarks 8 Copyright 9 ...

Page 6: ...w the Web manual visit the following website enter the product name and then go to Support http epson sn Guide to Video Manuals You can view video manuals to learn how to connect to the printer over Wi Fi or how to use the software Access the following website The contents of the video manuals are subject to change without prior notice SC P900 Series https support epson net p_doc 785 SC P700 Serie...

Page 7: ... in the File menu and then specify the pages you want to print in Pages in Pages to Print To specify a series of pages enter a hyphen between the start page and the end page Example 20 25 To specify pages that are not in series divide the pages with commas Example 5 10 15 About This Manual This section explains the meaning of marks and symbols notes on descriptions and operating system reference i...

Page 8: ... 8 1 Windows 8 and Windows 7 refer to the following operating systems Additionally Windows is used to refer to all versions Microsoft Windows 10 operating system Microsoft Windows 8 1 operating system Microsoft Windows 8 operating system Microsoft Windows 7 operating system Mac OS In this manual Mac OS is used to refer to macOS Catalina macOS Mojave macOS High Sierra macOS Sierra OS X El Capitan O...

Page 9: ... patent liability is assumed with respect to the use of the information contained herein Neither is any liability assumed for damages resulting from the use of the information herein The information contained herein is designed only for use with this Epson product Epson is not responsible for any use of this information as applied to other products Neither Seiko Epson Corporation nor its affiliate...

Page 10: ...Important Instructions Safety Instructions 11 Printer Advisories and Warnings 12 Protecting Your Personal Information 14 ...

Page 11: ...let where the plug can be easily unplugged Do not place or store the printer outdoors near excessive dirt or dust water heat sources or in locations subject to shocks vibrations high temperature or humidity Take care not to spill liquid on the printer and not to handle the printer with wet hands Keep the printer at least 22 cm away from cardiac pacemakers Radio waves from this printer may adversel...

Page 12: ...re that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet s ampere rating If you plan to use the printer in Germany the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short circuit protection and over current protection for the printer When connecting the printer to a computer or other device with a ca...

Page 13: ...heet or sticker on the touchpad Do not use sharp objects such us a ballpoint pen or mechanical pencil to perform operations The touchpad may be damaged If the touchpad gets dirty wipe it with a soft cloth If it is very dirty dip a soft cloth in a solution diluted with neutral detergent squeeze it well wipe off the dirt and then wipe it with a soft dry cloth Do not use volatile chemicals such as th...

Page 14: ...to someone else or dispose of it erase all the personal information stored in the printer s memory by selecting General Settings Restore Default Settings Clear All Data and Settings on the control panel Important Instructions Protecting Your Personal Information 14 ...

Page 15: ...Part Names and Functions Front 16 Rear 17 ...

Page 16: ... guide could be damaged F Output tray Holds the ejected paper G Front paper feeder Loads fine art media poster board or the CD DVD tray H Maintenance box cover Open when replacing the maintenance box The maintenance box is a container that collects a very small amount of surplus ink during cleaning or printing I Control panel Allows you to make settings and perform operations on the printer Also d...

Page 17: ... cover Opening the Port Cover on page 18 D AC inlet Connects the power cord E Rear cover Open to install the optional roll paper unit SC P700 Series A LAN port Connects a LAN cable B USB port Connects a USB cable C Port cover Open to connect a USB cable or LAN cable See the related information link below for details on how to open the cover Opening the Port Cover on page 18 Part Names and Function...

Page 18: ... paper F Rear cover Open to load roll paper G Edge guide Feeds the paper straight into the printer Slide to the edges of the paper Opening the Port Cover Open the rear paper feeder and then open the port cover Part Names and Functions Rear Opening the Port Cover 18 ...

Page 19: ...Guide to the Control Panel Home Screen Configuration 20 Switching the Screen View 22 Entering Characters 24 ...

Page 20: ...he related link information for more details E Displays the Maintenance screen Displays the menus recommended to improve the quality of your printouts such as unclogging nozzles by printing a nozzle check pattern and performing head cleaning and improving blurring or banding in your printouts by aligning the print head F Displays the network connection status See the following for more details Gui...

Page 21: ...starts the internal light turns on allowing you to view printing as it happens through the printer cover To turn off the light make settings from the home screen as described below General Settings Basic Settings Inside Light Manual You can also turn the light on or off by selecting on the home screen Guide to the Network Icon The printer is not connected to a wired Ethernet network or unset it Th...

Page 22: ... mode The printer is connected to a wireless Wi Fi network in Wi Fi Direct Simple AP mode Switching the Screen View When you select while the home screen or printing screen is displayed the screen view is switched Home screen Standard mode Consumables infomation mode You can check the approximate ink levels and the approximate service life of the maintenance box Printing screen Photo display mode ...

Page 23: ...r driver and Epson Print Layout Print status display mode Displays ink levels and a progress bar when printing Print setting display mode Displays print settings for the printer driver and Epson Print Layout Guide to the Control Panel Switching the Screen View 23 ...

Page 24: ...o the input position C Switches between upper case and lower case or numbers and symbols D Switches the character type You can enter numbers and symbols You can enter letters E Enters frequently used email domain addresses or URLs by simply selecting the item F Enters a space G Enters character H Deletes a character to the left Guide to the Control Panel Entering Characters 24 ...

Page 25: ...Loading Papers and CD DVDs Loading Paper 26 Loading a CD DVD 35 ...

Page 26: ... in their original package after opening and keep them in a flat place Printed Paper Handling Precautions To maintain long lasting high quality print results note the following points Do not rub or scratch the printed surface If they are rubbed or scratched the ink may peel off Do not touch the printed surface otherwise the ink may peel off Make sure the print outs are completely dry before foldin...

Page 27: ... Load paper of the appropriate size and type to suit your printing needs A Rear paper feeder Normally load paper in the rear paper feeder Except for roll paper poster board or paper that is over 0 5 mm thick B Front paper feeder Load paper into the front paper feeder when printing on poster board or paper that is over 0 5 mm thick or when you are unable to feed commercially available fine art pape...

Page 28: ...um Semigloss Photo Paper Prem Semigloss Epson Premium Semigloss Photo Paper Glossy Glossy Photo Paper Glossy Watercolor Paper Radiant White Watercolor Paper Radiant White Watercolor Paper Radiant White Velvet Fine Art Paper Velvet Fine Art Paper Velvet Fine Art Paper UltraSmooth Fine Art Paper Epson UltraSmooth Fine Art paper UltraSmooth Fine Art Paper Matte Paper Heavyweight Archival Matte Paper ...

Page 29: ...Epson Archival Matte Plain Paper cut sheets Plain paper Plain Paper Bright White Paper Loading Paper in the Rear Paper Feeder 1 Open and slide out the rear paper feeder to its maximum position cImportant Be careful not to trap your fingers at the points shown in the illustration Loading Papers and CD DVDs Loading Paper Loading Paper in the Rear Paper Feeder 29 ...

Page 30: ...of the paper 5 The paper setting screen is displayed on the printer s control panel Select the paper size and paper type and then select OK When using commercially available paper other than genuine Epson paper select the paper type that closest to that paper Loading Papers and CD DVDs Loading Paper Loading Paper in the Rear Paper Feeder 30 ...

Page 31: ... Information for more details 6 Open the front cover 7 Slide out the output tray to its maximum position cImportant To avoid paper jams make sure you open the front paper feeder and extend the output tray before printing Related Information Paper Setup Auto Display on page 206 Available Paper and Capacities on page 182 Paper Size and Type Settings on page 27 Loading Paper in the Front Paper Feeder...

Page 32: ... mm or above cImportant An error may occur if you perform the following operations during initialization movement Extend the front paper feeder Load poster board Inserting paper from the rear may cause a malfunction or error 1 Select Paper Setting on the printer s control panel 2 Select Front Paper Feeder Fine Art or Front Paper Feeder Poster Board Loading Papers and CD DVDs Loading Paper Loading ...

Page 33: ...ed information and the print settings differ This prevents you from making the misprints If you have not used the register function select General Settings Printer Settings and then disable the Paper Setup Auto Display setting If you disable this setting some functions will be unavailable See Related Information for more details Related Information Paper Setup Auto Display on page 206 Available Pa...

Page 34: ...if the registered information and the print settings differ This prevents you from making the misprints If you have not used the register function select General Settings Printer Settings and then disable the Paper Setup Auto Display setting If you disable this setting some functions will be unavailable See Related Information for more details Related Information Paper Setup Auto Display on page 2...

Page 35: ...ng your data to it If you do fingerprints dirt or scratches on the surface may cause errors while writing data Depending on the CD DVD type or printing data smearing may occur Try making a test print on a spare CD DVD Check the printed surface after waiting for one full day Compared to printing on genuine Epson paper the print density is lowered to prevent ink from smearing on the CD DVD Adjust th...

Page 36: ...an load the CD DVD by referring to the animations displayed on the printer s control panel cImportant Do not turn the printer on or off while the tray is inserted This could cause a malfunction Store the tray flat Malfunction could result if the tray is curled or deformed An error may occur if you perform the following operations during printing Extend the front paper feeder Load poster board Use ...

Page 37: ...ad the CD DVD by referring to the animations displayed on the screen Related Information Available Paper and Capacities on page 182 Removing a CD DVD 1 When the disk tray is ejected after printing hold the end of the tray and pull it straight out Loading Papers and CD DVDs Loading a CD DVD Removing a CD DVD 37 ...

Page 38: ...tray If you do not remove the tray and turn the printer on or off or run head cleaning the disk tray will strike the print head and may cause the printer to malfunction Note Select Remove on the printer s control panel to remove the disk tray without printing Loading Papers and CD DVDs Loading a CD DVD Removing a CD DVD 38 ...

Page 39: ...Printing Printing Photos 40 Printing Documents 67 Printing Using a Cloud Service 98 ...

Page 40: ... editing and printing photo data or select JPEG just printing Items that need to be set every time Set the following appropriately according to the subject Select A mode aperture priority auto from shooting mode and control the F value aperture to set the amount of burring Exposure Set an approximate value to avoid halation or black defects Shutter speed Set the speed to avoid blurring ISO speed W...

Page 41: ...lor reproduction to the printer Printing Using Epson Photo on page 63 To bring the display color closer to the color of the printed material The image on the display is expressed with the three primary colors of light RGB and the printed matter output by the printer is expressed by the three primary colors CMY K Therefore it is difficult to strictly produce the same color The following three point...

Page 42: ...ted applications and data formats You can download Epson Print Layout from the Epson Web site Note You can download the manual for Epson Print Layout for iPad from the App Store The manual for iPhone will be released around July 2020 The release date is subject to change without notice Screen Composition A Check the print results using the selected settings before printing B Save your favorite pri...

Page 43: ...o print mode Making Print Settings This section explains the procedure for printing one photo using a standard layout 1 Start Epson Print Layout This section explains the procedure for starting directly from the photo to be printed See the Epson Print Layout manual for details on how to start from your applications Printing Printing Photos Printing with Epson Print Layout 43 ...

Page 44: ...ith Epson Print Layout 2 Set the paper information and print quality from Printer Settings Make sure that your printer is selected and select the correct paper type size and paper source Load fine art paper in the Rear Paper Feeder except for some commercial paper paper except for genuine Epson paper Printing Printing Photos Printing with Epson Print Layout 44 ...

Page 45: ...A Select Standard B When performing borderless printing Select Borderless and Scale to Fit When adding a margin Clear both checkboxes and then set the following margin C Select Center Select Image Size or Margins and adjust the margin size Select Margin Color to change the color of the margins Printing Printing Photos Printing with Epson Print Layout 45 ...

Page 46: ...ect Manage color using an application For users with knowledge of color management and specialized equipment A Select Use ICC Profile from Type When you select Auto Select from Output ICC Profile the ICC profile for the paper selected in step 2 is set automatically B Select Perceptual Printing Black and White Photos Easily In Advanced B W Photo you can make adjustments while checking the results i...

Page 47: ...Type from Printer Settings Advanced B W Photo may not be displayed 1 Select Advanced B W Photo from Type in Color Settings 2 Make any necessary detailed settings and then click Print Printing Printing Photos Printing with Epson Print Layout 47 ...

Page 48: ...inter driver cannot be realized with Epson Print Layout In this case you can make settings individually in the application and printer driver This section explains how to make color management settings in situations such as these Printing Using Color Management in Applications Windows This is recommended when you want to print colors on the display correctly You need the correct environmental cond...

Page 49: ... reduces matching colors on the display Color management set in the printer driver is not saved to the image data The following two points are important for color management settings Disable the color management settings in the application and enable those in the printer driver Set Mode to match the color space of the image sRGB Adobe RGB to print in the printer driver 1 When using applications fe...

Page 50: ...nt and then select Printer Manages Colors from Color Handling Make a note of what is displayed in the Image Space and then click Printer Preferences 2 On the printer driver s Main tab select the Media Type and Mode option For the Mode select either of the following depending on what you noted in step 1 sRGB EPSON Standard sRGB Adobe RGB Adobe RGB To adjust manually click Advanced to display the Co...

Page 51: ...conditions such as screen calibration and surrounding lighting to view the correct print colors The following two points are important for color management settings Enable the color management settings in the application and disable those in the printer driver Select the ICC profile for the paper in the application and select the corresponding paper name in the printer driver See the following for...

Page 52: ... saved to the image data The following two points are important for color management settings Disable the color management settings in the application and enable those in the printer driver Set Color Settings to match the color space of the image sRGB Adobe RGB to print in the printer driver 1 When using applications featuring a color management function specify how to adjust colors from these app...

Page 53: ... or later Adobe Photoshop Elements 6 or later 3 Select Print Settings from the pop up menu and then select Color Settings option For the Color Settings select either of the following depending on what you noted in step 1 sRGB EPSON Standard sRGB Adobe RGB Adobe RGB To adjust the value manually click Advanced Color Settings 4 Set each item in basic settings 5 Check other settings and then start pri...

Page 54: ...r Manages Colors Other applications No Color Management Note For information on the operating systems supported by each application visit the distributor s website Setting example for Adobe Photoshop Elements 2020 Click More Options on the print screen Select Color Management and then select Printer Manages Colors from Color Handling Click Printer Preferences 2 Display the printer driver s Main ta...

Page 55: ...rs from these applications When using applications without a color management function start from step 2 Depending on the type of the application make the settings following the table below Application Color Management Settings Adobe Photoshop CS3 or later Adobe Photoshop Lightroom 1 or later Adobe Photoshop Elements 6 or later Printer Manages Colors Other applications No Color Management Note For...

Page 56: ...nting However the actual print size depends on the application the paper size loaded in the printer and the computer environment 1 In the printer driver s Main tab select Media Type 2 Select Roll Paper from the Source list 3 Click User Defined and match the paper size to the size of the data if necessary 4 Make sure the Optimize Enlargement check box is selected on the Layout tab 5 Check other set...

Page 57: ...ngs following the table below Application Color Management Settings Adobe Photoshop CS3 or later Adobe Photoshop Lightroom 1 or later Adobe Photoshop Elements 6 or later Printer Manages Colors Other applications No Color Management Note For information on the operating systems supported by each application visit the distributor s website Setting example for Adobe Photoshop Elements 2020 Click More...

Page 58: ...Black as the Level 4 Check other settings and then start printing Printing Varieties Mac OS Printing Black and White Photos You can print black and white photos with rich gradation by adjusting the image data color by the printer driver The original data is not affected You can correct image data when printing without processing the data from applications Note It is recommended that you use images...

Page 59: ... the distributor s website Setting example for Adobe Photoshop Elements 2020 Click More Options on the print screen Select Color Management and then select Printer Manages Colors from Color Handling Click OK and then click Print on the print screen 2 On the printer driver s print dialog select Print Settings from the pop up menu and then select Advanced B W Photo as the Color setting 3 Click Advan...

Page 60: ...be Photoshop Elements 6 or later Printer Manages Colors Other applications No Color Management Setting example for Adobe Photoshop Elements 2020 Click More Options on the print screen Select Color Management and then select Printer Manages Colors from Color Handling Click OK and then click Print on the print screen 2 On the printer driver s print dialog select Color Matching from the pop up menu a...

Page 61: ...r printing However the actual print size depends on the application the paper size loaded in the printer and the computer environment 1 On the printer driver s print dialog select the size of the data created with the application in Paper Size If items on the Page Setup screen are not displayed on the Print screen due to the application being used display the Page Setup screen and make settings 2 ...

Page 62: ...toshop CS3 or later Adobe Photoshop Lightroom 1 or later Adobe Photoshop Elements 6 or later Printer Manages Colors Other applications No Color Management Note For information on the operating systems supported by each application visit the distributor s website Setting example for Adobe Photoshop Elements 2020 Click More Options on the print screen Select Color Management and then select Printer ...

Page 63: ...color correction while also allowing you to make manual corrections or adjust the layout You can install Epson Photo from the Epson Web site Epson Photo automatically corrects backlight and subtle skin colors allowing you to print beautiful photos easily You can also turn off auto correction PhotoEnhance The following four steps are the main operations For details on each operation access the Help...

Page 64: ...1 Select a menu according to your needs 2 Select the template or paper size depending on the selected menu Printing Printing Photos Printing Using Epson Photo 64 ...

Page 65: ...d print You can perform the following edits Color correction light contrast intensity Adjust layout Add to crop the screen Input text Add stamps Pictographs emoticons some types of LINE stamps Printing Printing Photos Printing Using Epson Photo 65 ...

Page 66: ...er is turned off Thumbnails and print setting are printed for each photo You can cut these out and save them as notes about the print job 1 Load the A4 size paper in the printer Information for three photos is printed on one A4 size paper To print 12 sets of information load four sheets of paper 2 Select on the home screen 3 Check the thumbnails of the photos that you want to print on the Print In...

Page 67: ... Operations may differ depending on the application See the application s help for details 1 Load paper in the printer 2 Open the file you want to print 3 Select Print or Print Setup from the File menu 4 Select your printer Printing Printing Documents Printing from a Computer Windows 67 ...

Page 68: ...ndow is displayed To change the settings click Cancel and then repeat the procedure from step 3 If you want to cancel printing on your computer right click on your printer in Devices and Printers Printer or in Printers and Faxes Click See what s printing right click on the job you want to cancel and then select Cancel However you cannot cancel a print job from the computer once it has been complet...

Page 69: ...d achieve a smoother gloss However black density may decrease Gloss Smoothing is available when you have selected Photo Paper as the Media Type This option may not be available depending on the print quality settings Black Enhance Overcoat Select to print with enhanced image contrast and tones of black This option can only be selected for supported paper Mode Make the color tone settings for the p...

Page 70: ...also reset to their defaults Show Settings Displays a list of items currently set on the Main and Layout tabs You can show or hide the current setting list screen Layout Tab Select Setting Save Del You can add or remove your own presets for frequently used print settings Select the preset you want to use from the list Orientation Select the orientation you want to use to print Rotate 180 Rotates p...

Page 71: ...orm poster printing Click Settings to specify the order in which pages are printed 2 sided printing Allows you to perform 2 sided printing Margins You can specify the binding edge and the binding margins Folded Booklet Select this check box if you wish to print a single fold booklet Optimize Enlargement Select this check box to optimize an enlargement to achieve long poster or panoramic printing w...

Page 72: ... or resume print jobs Printer and Option Information Click to display the Printer and Option Information dialog box You can view and make settings for the optional information Speed and Progress Allows you to make a variety of settings related to printing speed and progress Right click each item to view the online help for more details Menu Arrangement You can arrange the Select Setting Media Type...

Page 73: ...can print easily by selecting the preset from the list 1 On the printer driver s Main or Layout tab set each item such as Media Type and Source Main Tab on page 69 Layout Tab on page 70 2 Click Save Del in Select Setting 3 Enter a Name and if necessary enter a comment 4 Click Save Note To delete an added preset click Save Del select the preset name you want to delete from the list and then delete ...

Page 74: ...ndow click Speed and Progress on the Utility tab and then clear Disable EPSON Status Monitor 3 However it may not be available when the printer is accessed over a network or is used as a shared printer 1 On the printer driver s Layout tab select 2 sided printing When Roll Paper is selected as the Source setting you cannot select 2 sided printing In this case set the Source first from the Main scre...

Page 75: ... EPSON Status Monitor 3 is disabled access the printer driver window click Speed and Progress on the Utility tab and then clear Disable EPSON Status Monitor 3 However it may not be available when the printer is accessed over a network or is used as a shared printer 1 On the printer driver s Layout tab select 2 sided printing and Folded Booklet 2 Click Margins and then specify the binding edge and ...

Page 76: ...iver s Layout tab and then select Page Layout and N up 2 Click Settings make the appropriate settings and then click OK 3 Set the other items on the Main and Layout tabs as necessary and then click OK Main Tab on page 69 Layout Tab on page 70 4 Click Print Related Information Printing Using Easy Settings on page 67 Printing Printing Documents Printing from a Computer Windows 76 ...

Page 77: ...ted 2 Set the other items on the Main and Layout tabs as necessary and then click OK Main Tab on page 69 Layout Tab on page 70 3 Click Print Related Information Printing Using Easy Settings on page 67 Printing to Fit to Roll Paper Width You can print according to the width of the roll paper loaded in the printer 1 On the printer driver s Main tab select Roll Paper from Source 2 Select the Layout t...

Page 78: ... Magnification You can reduce or enlarge the size of a document by a specific percentage Note This feature is not available with borderless printing 1 On the printer driver s Layout tab select the document size from the Paper Size setting 2 Select the paper size you want to print on from the Output Size setting 3 Select Reduce Enlarge Specify Size and then enter a percentage 4 Set the other items ...

Page 79: ...er 1 On the printer driver s Layout tab select Page Layout and Poster 2 Click Settings make the appropriate settings and then click OK Note Print Cutting Guides allows you to print a cutting guide 3 Set the other items on the Main and Layout tabs as necessary and then click OK Main Tab on page 69 Layout Tab on page 70 4 Click Print Related Information Printing Using Easy Settings on page 67 Printi...

Page 80: ...hen 2x2 is selected and Overlapping Alignment Marks is selected in Print Cutting Guides 1 Prepare Sheet 1 and Sheet 2 Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks Printing Printing Documents Printing from a Computer Windows 80 ...

Page 81: ...marks then temporarily tape the two sheets together from the back 3 Cut the taped sheets in two along the vertical red line through the alignment markers this time the line to the left of the cross marks Printing Printing Documents Printing from a Computer Windows 81 ...

Page 82: ...t steps 1 to 4 to tape Sheet 3 and Sheet 4 together 6 Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks Printing Printing Documents Printing from a Computer Windows 82 ...

Page 83: ...e the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks and then temporarily tape them together from the back Printing Printing Documents Printing from a Computer Windows 83 ...

Page 84: ...heets in two along the horizontal red line through the alignment markers this time the line above the cross marks 9 Tape the sheets together from the back Printing Printing Documents Printing from a Computer Windows 84 ...

Page 85: ...s are not applied to the original data You can select from the following color correction modes 1 On the printer driver s Main tab select the method of color correction from the Mode setting EPSON Standard sRGB Increases the contrast in images Use this setting for color photographs Printing Printing Documents Printing from a Computer Windows 85 ...

Page 86: ...3 Click Print Related Information Printing Using Easy Settings on page 67 Printing Multiple Files Together Layout Manager The Layout Manager function allows you to place multiple pieces of print data created in different applications on the paper freely and print them at once You can create a poster or display material by placing multiple pieces of print data where you like Also Layout Manager all...

Page 87: ...nt Settings screens See the Layout Manager screen help for more details on each feature 6 Click File Properties and make print settings on the printer driver screen Set Media Type Source Document Size and so on 7 Click the File menu on the Layout Manager screen and then click Print Related Information Printing Using Easy Settings on page 67 Printing from a Computer Mac OS Printing Using Easy Setti...

Page 88: ...r later cannot access Print Settings in applications made by Apple such as TextEdit 6 Change the settings as necessary See the menu options for the printer driver for details 7 Click Print Note If you want to cancel printing on your computer click the printer icon in the Dock Select the job you want to cancel and then click next to the progress meter However you cannot cancel a print job from the ...

Page 89: ...verts an image to print as it would appear in a mirror Menu Options for Color Matching ColorSync EPSON Color Controls Select the method for color adjustment These options adjusts colors between the printer and the computer display to minimize the difference in color Menu Options for Paper Handling Collate pages Prints multi page documents collated in order and sorted into sets Pages to Print Selec...

Page 90: ...cted as the Color setting set the color tone for Color Toning Print Quality Select the pint quality you want to use for printing The options vary depending on the paper type Black Enhance Overcoat Select to print with enhanced image contrast and tones of black Black Enhance Overcoatcan only be selected for supported paper Gloss Smoothing Select this option when printing on photo paper to reduce th...

Page 91: ...oll paper printing such as Auto Rotate and Print page frame Expansion You can adjust the amount of protrusion during borderless printing Menu Options for Paper Configuration Color Density Adjusts the strength of Color Density Drag the slider to the right or left with your mouse to adjust the setting You can also type a number in the box next to the slider Menu Options for Supply Levels Displays th...

Page 92: ...ngs select the registered preset name from the Presets Related Information Printing Using Easy Settings on page 87 Printing Several Pages on One Sheet You can print several pages of data on a single sheet of paper 1 Select Layout from the pop up menu 2 Set the number of pages in Pages per Sheet the Layout Direction page order and Border Menu Options for Layout on page 89 3 Set the other items as n...

Page 93: ...he printer as the Destination Paper Size setting 4 Set the other items as necessary 5 Click Print Related Information Printing Using Easy Settings on page 87 Printing a Reduced or Enlarged Document at any Magnification You can reduce or enlarge the size of a document by a specific percentage 1 Select Print from the File menu or another command to access the print dialog Printing Printing Documents...

Page 94: ...if you have changed the location of the subject by reducing enlarging cropping or rotating the image the color may change unexpectedly Selecting the borderless setting also changes the location of the subject resulting in changes in color If the image is out of focus the tone may be unnatural If the color is changed or becomes unnatural print in a mode other than PhotoEnhance 1 Select Color Matchi...

Page 95: ... Connect your smart device to the same wireless network as your printer 5 Start Epson Smart Panel 6 Tap Print Documents on the home screen 7 Tap Select Document 8 Tap the location of the document you want to print and then select the document 9 Tap Print Printing Documents Using AirPrint AirPrint enables instant wireless printing from iPhone iPad iPod touch and Mac without the need to install driv...

Page 96: ...device such as a smartphone or tablet Printing Documents Using Epson Smart Panel Note Operations may differ depending on the device 1 Load paper in the printer Loading Paper on page 26 2 Set up your printer for wireless printing 3 If Epson Smart Panel is not installed install it Application for Easily Operating the Printer from a Smart device Epson Smart Panel on page 202 4 Connect your smart devi...

Page 97: ...the printer 3 Set up your printer for wireless printing See the link below http epson sn 4 Connect your Android device to the same wireless network that your printer is using 5 Print from your device to your printer Note For more details access the Mopria Web site at https mopria org Related Information Loading Paper on page 26 Printing Printing Documents Printing Documents from Smart Devices Andr...

Page 98: ...iver This is a shared driver supported by Remote Print Driver When printing using a printer in a remote location you can print by changing the printer on the usual applications window See the Epson Connect web portal for details on how to setup or print https www epsonconnect com http www epsonconnect eu Europe only Registering to Epson Connect Service from the Control Panel Follow the steps below...

Page 99: ...king the Status of Consumables 100 Improving Paper Feeding Problems Rear Paper Feeder 100 Improving Print Quality 101 Saving Power 106 Installing or Uninstalling Applications Separately 107 Transporting and Storing the Printer 112 ...

Page 100: ... and then select the printer 2 Click Options Supplies Utility Open Printer Utility 3 Click EPSON Status Monitor Related Information It is Time to Replace the Ink Cartridges on page 141 It is Time to Replace the Maintenance Box on page 143 Improving Paper Feeding Problems Rear Paper Feeder If you have a paper feed problem from the rear paper feeder and if you have a cleaning sheet that came with Ep...

Page 101: ...t be able to print Head cleaning consumes ink and should not be performed more than necessary When ink is low you may not be able to clean the print head If print quality has not improved after repeating nozzle check and head cleaning 3 times wait for at least 6 hours without printing and then run the nozzle check again and repeat the head cleaning if necessary We recommend turning off the printer...

Page 102: ...nting the pattern until all lines are printed completely cImportant If print quality has not improved after repeating nozzle check and head cleaning 3 times wait for at least 6 hours without printing and then run the nozzle check again and repeat the head cleaning if necessary We recommend turning off the printer using the P button If print quality has still not improved run Power Cleaning Related...

Page 103: ...y Open Printer Utility 4 Click Print Head Nozzle Check 5 Follow the on screen instructions cImportant If print quality has not improved after repeating nozzle check and head cleaning 3 times wait for at least 6 hours without printing and then run the nozzle check again and repeat the head cleaning if necessary We recommend turning off the printer using the P button If print quality has still not i...

Page 104: ...elated Information Checking and Cleaning the Print Head on page 101 Running Power Cleaning Windows 1 Access the printer driver window 2 Click Print Head Cleaning on the Utility tab 3 Select Power Cleaning 4 Follow the on screen instructions cImportant If print quality has not improved after running Power Cleaning wait for at least 6 hours without printing and then print the nozzle check pattern ag...

Page 105: ...n dry out if it is not covered Just like placing a cap on a fountain pen or an oil pen to prevent it from drying make sure the print head is capped properly to prevent the ink from drying When the power cord is unplugged or a power outage occurs while the printer is in operation the print head may not be capped properly If the print head is left as it is it will dry out causing nozzles ink outlets...

Page 106: ...SC P900 Series A2 SC P700 Series A3 or A3 Loading Paper in the Rear Paper Feeder on page 29 2 Select on the printer s control panel 3 Select Maintenance Paper Guide Cleaning 4 Follow the on screen instructions to clean the paper path Note Repeat this procedure until the paper is not smeared with ink Saving Power The printer enters sleep mode or turns off automatically if no operations are performe...

Page 107: ... from the website Log in to your computer as an administrator Enter the administrator password if the computer prompts you Installing the Applications Separately Note When reinstalling an application you need to uninstall it first 1 Make sure the printer and the computer are available for communication and the printer is connected to the Internet 2 Start EPSON Software Updater The screenshot is an...

Page 108: ...on printer driver is installed Windows You can check if a genuine Epson printer driver is installed on your computer by using one of the following methods Select Control Panel View devices and printers Printers Printers and Faxes Next click the printer icon and then click Print server properties at the top of the screen to display the properties window Click the Driver tab If your printer name is ...

Page 109: ...ations Separately on page 107 Adding the Printer for Mac OS Only 1 Select System Preferences from the Apple menu Printers Scanners or Print Scan Print Fax 2 Click and then select your printer on the screen displayed 3 Select your printer from Use 4 Click Add Note If your printer is not listed check that it is correctly connected to the computer and that the printer is on Uninstalling Applications ...

Page 110: ...ac OS 1 Download the Uninstaller using EPSON Software Updater Once you have downloaded the Uninstaller you do not need to download it again each time you uninstall the application 2 Press the P button to turn off the printer 3 To uninstall the printer driver select System Preferences from the Apple menu Printers Scanners or Print Scan Print Fax and then remove the printer from the enabled printers...

Page 111: ... in the list you cannot update using the EPSON Software Updater Check for the latest versions of the applications from your local Epson website http www epson com Related Information Application for Updating Software and Firmware EPSON Software Updater on page 205 Updating the Printer s Firmware Using the Control Panel If the printer is connected to the Internet you can update the printer s firmwa...

Page 112: ... and then download the latest printer firmware See the instructions on the website for the next steps Transporting and Storing the Printer When you need to store the printer or transport it when moving or for repairs follow the steps below to pack the printer 1 Turn off the printer by pressing the P button 2 Make sure the power light turns off and then unplug the power cord cImportant Unplug the p...

Page 113: ...otective materials cImportant When storing or transporting the printer avoid tilting it placing it vertically or turning it upside down otherwise ink may leak Do not remove the ink cartridges from the product when storing or transporting the product Maintaining the Printer Transporting and Storing the Printer 113 ...

Page 114: ... the print head If print quality has declined the next time you print clean and align the print head Related Information Checking and Cleaning the Print Head on page 101 Aligning the Print Head on page 105 Maintaining the Printer Transporting and Storing the Printer 114 ...

Page 115: ... Not Work as Expected 116 A Message is Displayed on the LCD Screen 139 Paper Gets Jammed 140 It is Time to Replace the Ink Cartridges 141 It is Time to Replace the Maintenance Box 143 Print Quality is Poor 144 Cannot Solve Problem 152 ...

Page 116: ...he power cord To prevent the print head from drying out turn the printer back on and turn it off by pressing the P button Power Turns Off Automatically The Power Off Settings or Power Off Timer feature is enabled Solutions Select General Settings Basic Settings Power Off Settings and then disable the Power Off If Inactive and Power Off If Disconnected settings Select General Settings Basic Setting...

Page 117: ...er of sheets specified for the paper Available Paper and Capacities on page 182 The paper settings on the printer are incorrect Solutions Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer Paper Size and Type Settings on page 27 Paper Feeds at a Slant The following causes can be considered The installation location is inappropriate Sol...

Page 118: ... the printer are incorrect Solutions Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer Paper Size and Type Settings on page 27 Several Sheets of Paper are Fed at a Time The following causes can be considered The installation location is inappropriate Solutions Place the printer on a flat surface and operate in the recommended environm...

Page 119: ...the paper size and paper type settings match the actual paper size and paper type loaded in the printer Paper Size and Type Settings on page 27 Multiple sheets of paper feed at the same time during manual 2 sided printing Solutions Remove any paper that is loaded in the paper source before you reload the paper Paper Does Not Feed Properly from the Front Paper Feeder Paper has been fed at an angle ...

Page 120: ...ontrol Panel View devices and printers in Hardware and Sound Right click on your printer or press and hold it and then select Printing preferences Windows 8 1 Windows 8 Select Desktop Settings Control Panel View devices and printers in Hardware and Sound Right click on your printer or press and hold it and then select Printing preferences Windows 7 Click the start button and select Control Panel V...

Page 121: ...rinter and computer or smart device closer to the wireless router to help with radio wave communication and then try to make network settings again Devices cannot receive signals from the wireless router because they are too far apart Solutions After moving the computer or the smart device and the printer closer to the wireless router turn off the wireless router and then turn it back on When chan...

Page 122: ...t mask assigned to the printer Restart the wireless router or reset the network settings for the printer Re setting the Network Connection on page 157 There is a problem with the network settings on the computer Solutions Try accessing any website from your computer to make sure that your computer s network settings are correct If you cannot access any website there is a problem on the computer Ch...

Page 123: ...nfig on a Web Browser on page 204 7 Select the Network tab Wired LAN 8 Select OFF for IEEE 802 3az 9 Click Next 10 Click OK 11 Remove the Ethernet cable connected to the computer and the printer 12 If you disabled IEEE802 3az for the computer in step 2 enable it 13 Connect the Ethernet cables that you removed in step 1 to the computer and the printer If the problem still occurs devices other than ...

Page 124: ...ter driver is installed Mac OS on page 109 There is a problem with the software or data Solutions If you are printing a large data size image the computer may run out of memory Print the image at a lower resolution or a smaller size If you have tried all of the solutions and have not solved the problem try uninstalling and then reinstalling the printer driver Installing or Uninstalling Application...

Page 125: ...fault printer Solutions Right click the printer icon in Control Panel View devices and printers or Printers Printers and Faxes and click Set as default printer Note If there are multiple printer icons see the following to select the correct printer Example USB connection EPSON XXXX Series Network connection EPSON XXXX Series network If you install the printer driver multiple times copies of the pr...

Page 126: ...nt to connect to the network Wait for about 10 seconds and then turn on the devices in the following order wireless router computer or smart device and then printer Move the printer and computer or smart device closer to the wireless router to help with radio wave communication and then try to make network settings again The printer is not connected to the network Solutions Select General Settings...

Page 127: ...nter driver s Utility tab If the printer is offline or pending clear the offline or pending setting from the Printer menu The printer is not selected as the default printer Solutions Right click the printer icon in Control Panel View devices and printers or Printers Printers and Faxes and click Set as default printer Note If there are multiple printer icons see the following to select the correct ...

Page 128: ...ter and the printer 1 Select System Preferences from the Apple menu Printers Scanners or Print Scan Print Fax and then select the printer 2 Click Options Supplies Utility Open Printer Utility 3 Click EPSON Status Monitor When the remaining ink levels are displayed a connection has been successfully established between the computer and the printer Check the following if a connection has not been es...

Page 129: ...r the smart device and the printer closer to the wireless router turn off the wireless router and then turn it back on When changing the wireless router the settings do not match the new router Solutions Make the connection settings again so that they match the new wireless router When Replacing the Wireless Router on page 157 The SSIDs connected from the computer or smart device and computer are ...

Page 130: ...there is a problem on the computer Check the network connection of the computer See the documentation provided with the computer for details The device connected to the USB 3 0 port causes radio frequency interference Solutions When you connect a device to the USB 3 0 port on a Mac radio frequency interference may occur Try the following if you cannot connect to wireless LAN Wi Fi or if operations...

Page 131: ...o the computer and the printer 12 If you disabled IEEE802 3az for the computer in step 2 enable it 13 Connect the Ethernet cables that you removed in step 1 to the computer and the printer If the problem still occurs devices other than the printer may be causing the problem The Printer Cannot Connect by USB Mac OS The following causes can be considered The USB cable is not plugged into the electri...

Page 132: ...rately on page 107 There is a problem with the status of the printer Solutions Make sure the printer status is not Pause Select System Preferences from the Apple menu Printers Scanners or Print Scan Print Fax and then double click the printer If the printer is paused click Resume Suddenly the Printer Cannot Print over a Network Connection The problem could be one of the following issues The networ...

Page 133: ...ntation provided with the computer for details Cannot Print from Smart Device Make sure the smart device and the printer are connected correctly The cause and solution to the problem differ depending on whether or not they are connected Checking the Connection Status Use Epson Smart Panel to check the connection status for the smart device and the printer Search for and install Epson Smart Panel f...

Page 134: ...ess router to help with radio wave communication and then try to make network settings again Devices cannot receive signals from the wireless router because they are too far apart Solutions After moving the computer or the smart device and the printer closer to the wireless router turn off the wireless router and then turn it back on When changing the wireless router the settings do not match the ...

Page 135: ...Network Settings Advanced on the printer s control panel and then check the IP address and the subnet mask assigned to the printer Restart the wireless router or reset the network settings for the printer Re setting the Network Connection on page 157 There is a problem with the network settings on the smart device Solutions Try accessing any website from your smart device to make sure that your sm...

Page 136: ...g is wrong with the network devices for Wi Fi connection Solutions Turn off the devices you want to connect to the network Wait for about 10 seconds and then turn on the devices in the following order wireless router computer or smart device and then printer Move the printer and computer or smart device closer to the wireless router to help with radio wave communication and then try to make networ...

Page 137: ...s Lower the quality setting Bidirectional printing is disabled Solutions Enable the bidirectional or high speed setting When this setting is enabled the print head prints while moving in both directions and the printing speed increases Windows Select Quality Options as the Level setting on the printer driver s Main tab and then select High Speed Mac OS Select Print Settings from the print dialog s...

Page 138: ...rinting speed leave the printer idle for at least 30 minutes Printing speed does not return to normal if the power is off LCD Screen Gets Dark The printer is in sleep mode Solutions Press the P button on the control panel to return the LCD screen to its former state The Output Tray has Come Off Insert the output tray straight into the printer If the output tray stops halfway insert and remove it s...

Page 139: ...the printer may stop printing indicating that it is time to replace the ink cartridge In this case follow the solutions below When printing fails and paper is ejected Select No cancel printing and then replace the cartridge If you select Replace now printing continues after you replace the cartridge and more paper is wasted When paper is not ejected Select Replace now and then replace the cartridg...

Page 140: ...Help on page 223 Paper Setup Auto Display is set to Off Some features may not be available For details see your documentation If Paper Setup Auto Display is disabled you cannot use AirPrint Recovery Mode Update Firmware The printer has started in recovery mode because the firmware update failed Follow the steps below to try to update the firmware again 1 Connect the computer and the printer with a...

Page 141: ... loaded in the printer List of Paper Types on page 28 Insert the front paper feeder completely while you are not using it If it is not inserted completely paper may get jammed when the printer feeds paper from the rear paper feeder It is Time to Replace the Ink Cartridges Ink Cartridge Handling Precautions Storing precautions for ink Epson recommends storing ink cartridges in a cool and dark place...

Page 142: ...ly capped to prevent the ink from drying Do not pull out the power plug or turn off the breaker while the power is on If one of the installed ink cartridges is expended printing cannot be performed If an ink cartridge is expended while printing you can continue printing after replacing the ink cartridge If you continue to use ink cartridges that are running low you may need to replace the ink cart...

Page 143: ...more ink can be absorbed Do not tilt the used maintenance box until after it is sealed in the plastic bag otherwise ink may leak Do not store the maintenance box in high or freezing temperatures Keep the maintenance box out of direct sunlight Do not drop the maintenance box or subject it to strong shocks Do not touch the openings in the maintenance box as you may get smeared with ink Replacing a M...

Page 144: ...s displayed the part cannot be replaced by users Contact Epson support You cannot perform borderless printing until the part is replaced You can still print with borders However if you use it as it is the printing speed on glossy paper may be reduced Related Information Maintenance Box Code on page 199 Maintenance Box Handling Precautions on page 143 Print Quality is Poor Color Missing Banding or ...

Page 145: ...nts Vertical Banding or Misalignment The following causes can be considered The print head position is out of alignment Solutions On the printer s control panel select Maintenance Print Head Alignment to align the print head The bidirectional printing setting is enabled Solutions If print quality does not improve even after aligning the print head disable the bidirectional setting During bidirecti...

Page 146: ...al Sheets of Paper are Fed at a Time on page 118 The print head nozzles may be clogged Solutions Perform the nozzle check and then run the head cleaning or Power Cleaning if the print head nozzles are clogged Checking and Cleaning the Print Head on page 101 Paper Is Smeared or Scuffed The following causes can be considered Paper is loaded incorrectly Solutions When horizontal banding perpendicular...

Page 147: ...fed In this case enable the reduce scuff setting On the printer s control panel select General Settings Printer Settings and then enable Thick Paper The back of the paper was printed before the side that had already been printed was dry Solutions When performing manual 2 sided printing make sure that the ink is completely dry before reloading the paper Printed Photos are Sticky The print was made ...

Page 148: ...etting PhotoEnhance is applied by default depending on the paper type Try change the setting On the Windows printer driver s Main tab select Advanced in Mode Change the Scene Correction setting from Auto Correct to any other option If changing the setting does not work use any color correction method other than PhotoEnhance in Mode Adjusting the Print Color on page 85 Colors in the Printout Differ...

Page 149: ...have a different process of producing colors Solutions Colors on a display are not quite identical to those on paper because the display device and the printer have a different process of producing colors Adjust the color properties so that the colors are identical Cannot Print Without Margins Borderless is not set in the print settings Solutions Make borderless setting in the print settings If yo...

Page 150: ...sition Size or Margins of the Printout Are Incorrect The following causes can be considered The paper is loaded incorrectly Solutions Load paper in the correct direction and slide the edge guide against the edge of the paper Loading Paper on page 26 The size of the paper is set incorrectly Solutions Select the appropriate paper size setting The margin setting in the application software is not wit...

Page 151: ...Sleep mode while printing Solutions Do not put the computer manually into the Hibernate mode or the Sleep mode while printing Pages of garbled text may be printed next time you start the computer The Printed Image Is Inverted The image is set to invert horizontally in the print settings Solutions Clear any mirror image settings in the printer driver or the application Windows Clear Mirror Image on...

Page 152: ...n the roll paper unit are smeared Solutions If you are printing on glossy roll paper with the SC P900 Series printer and uneven vertical lines appear remove the paper from the roll paper unit and clean the rollers using a dry soft clean cloth Rotate the rollers as you wipe them to clean the entire surface Cannot Solve Problem If you cannot solve the problem after trying all of the solutions contac...

Page 153: ...and Cleaning the Print Head on page 101 Turn off the printer wait for at least 6 hours and then check if the clogging has cleared If the problem is clogging leaving the printer for a while without printing may solve the problem You can check the following items while the printer is off Check that you are using genuine Epson ink cartridges Try to use genuine Epson ink cartridges This product is des...

Page 154: ...ng the solutions above you may need to request repairs Contact Epson support Related Information Before Contacting Epson on page 224 Contacting Epson Support on page 224 Solving Problems Cannot Solve Problem Cannot Solve Printing Problems 154 ...

Page 155: ...puter or Devices Connecting to a Printer that has been Connected to the Network 156 Re setting the Network Connection 157 Connecting a Smart Device and Printer Directly Wi Fi Direct 164 Checking the Network Connection Status 173 ...

Page 156: ...following website and then enter the product name Go to Setup and then start setting up http epson sn Setting up using the software disc only for the models that come with a software disc and users with Windows computers with disc drives Insert the software disc into the computer and then follow the on screen instructions Selecting the Printer Follow the on screen instructions until the following ...

Page 157: ...r When you replace the wireless router make settings for the connection between the computer or the smart device and the printer You need to make these settings if you change your Internet service provider and so on Making Settings for Connecting to the Computer We recommend using the installer to connect the printer to a computer You can run the installer using one of the following methods Settin...

Page 158: ...mart device To use the printer from a smart device set up from the following website Access to the website from the smart device that you want to connect to the printer http epson sn Setup When Changing the Computer When changing the computer make connection settings between the computer and the printer Making Settings for Connecting to the Computer We recommend using the installer to connect the ...

Page 159: ...net Follow the steps below to change from a Wi Fi connection to an Ethernet connection 1 Tap on the printer s control panel 2 Tap General Settings Network Settings Wired LAN Setup 3 Tap Start Setup 4 Check the message and then tap OK 5 Connect the printer to the router with an Ethernet cable Changing from USB to a Network Connection Using the installer and re set up in a different connection metho...

Page 160: ...ct Your Operation screen and then click Next Select the network connection that you want to use Connect via wireless network Wi Fi or Connect via wired LAN Ethernet and then click Next Follow the on screen instructions Adding or Replacing the Computer or Devices Re setting the Network Connection Changing t 160 ...

Page 161: ...u do not know the SSID and password see the documentation provided with the wireless router 1 Tap on the home screen 2 Tap Wi Fi Recommended If the printer has already been connected by Ethernet tap Router 3 Tap Start Setup If the network connection is already set up the connection details are displayed Tap Change Settings to change the settings If the printer has already been connected by Etherne...

Page 162: ...ers on page 24 Checking the Network Connection Status on page 173 Making Wi Fi Settings by Push Button Setup WPS You can automatically set up a Wi Fi network by pressing a button on the wireless router If the following conditions are met you can set up by using this method The wireless router is compatible with WPS Wi Fi Protected Setup The current Wi Fi connection was established by pressing a bu...

Page 163: ...mation Checking the Network Connection Status on page 173 Making Wi Fi Settings by PIN Code Setup WPS You can automatically connect to an wireless router by using a PIN code You can use this method to set up if an wireless router is capable of WPS Wi Fi Protected Setup Use a computer to enter a PIN code into the wireless router 1 Tap on the home screen 2 Tap Wi Fi Recommended If the printer has be...

Page 164: ...nnection settings screen Related Information Checking the Network Connection Status on page 173 Connecting a Smart Device and Printer Directly Wi Fi Direct Wi Fi Direct Simple AP allows you to connect a smart device directly to the printer without a wireless router and print from the smart device About Wi Fi Direct Use this connection method when you are not using Wi Fi at home or at the office or...

Page 165: ...ct by selecting Other OS Devices See the related information link below for details on connecting iOS 11 or later Using the standard camera application to scan the QR code Epson Smart Panel version 1 0 or later Epson printing app such as Epson Smart Panel is used to print from a smart device Install Epson printing app on the smart device in advance Note You only need to make these settings for the...

Page 166: ... connect to the printer using the Camera app for iOS 10 or earlier Also you cannot connect using an app for scanning QR codes If you cannot connect select Other Methods on the printer s control panel See the related information link below for details on connecting 6 Tap the notification displayed on the screen of the iPhone iPad or iPod touch 7 Tap Join Adding or Replacing the Computer or Devices ...

Page 167: ...he network name SSID on the smart device s Wi Fi screen to connect them again Related Information Application for Easily Operating the Printer from a Smart device Epson Smart Panel on page 202 Connecting to Devices other than iOS and Android using Wi Fi Direct on page 169 Connecting to Android Devices using Wi Fi Direct This method allows you to connect the printer directly to your Android device ...

Page 168: ...settings again 1 Tap on the home screen 2 Tap Wi Fi Direct 3 Tap Start Setup 4 Tap Android 5 On the smart device start Epson printing app Examples of Epson printing apps 6 On the Epson printing app screen tap Printer is not selected On the Epson Smart Panel the smart device automatically connects to the printer when it starts Adding or Replacing the Computer or Devices Connecting a Smart Device an...

Page 169: ...connect them again Related Information Application for Easily Operating the Printer from a Smart device Epson Smart Panel on page 202 Connecting to Devices other than iOS and Android using Wi Fi Direct on page 169 Connecting to Devices other than iOS and Android using Wi Fi Direct This method allows you to connect the printer directly to smart devices without a wireless router Note You only need t...

Page 170: ...4 Tap Other OS Devices The Network Name SSID and Password for Wi Fi Direct for the printer are displayed Adding or Replacing the Computer or Devices Connecting a Smart Device and Printer Directly Wi 170 ...

Page 171: ... screen select the SSID shown on the printer s control panel and then enter the password 6 On the printer s control panel select Next Adding or Replacing the Computer or Devices Connecting a Smart Device and Printer Directly Wi 171 ...

Page 172: ...ink below for details cImportant When Wi Fi Direct Simple AP connection disabled all computers and smart devices connected to the printer in Wi Fi Direct Simple AP connection are disconnected Note If you want to disconnect a specific device disconnect from the device instead of the printer Use one of the following methods to disconnect the Wi Fi Direct Simple AP connection from the device Disconne...

Page 173: ...hanging the frequency range all connected devices are disconnected Re connect the device Note that you cannot re connect from devices that do not support 5 GHz frequency range when changing to 5 GHz Depending on the region this setting may not be displayed Disable Wi Fi Direct Disable Wi Fi Direct simple AP settings of the printer When disabling it all devices connected to the printer in Wi Fi Dir...

Page 174: ...ter s control panel 2 Select General Settings Network Settings Network Status 3 To check the information select the menus that you want to check Wired LAN Wi Fi Status Displays the network information device name connection signal strength obtain IP address and so on for Ethernet or Wi Fi connections Wi Fi Direct Status Displays whether Wi Fi Direct Simple AP is enabled or disabled for Wi Fi Direc...

Page 175: ... connection report and then follow the printed solutions 6 Tap Close Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report and then follow the solutions a Error code b Messages on the Network Environment Related Information E 1 on page 176 E 2 E 3 E 7 on page 176 E 5 on page 177 Adding or Replacing the Computer or Devices Checki...

Page 176: ...tablish a network connection make sure your wireless router supports WPS You cannot use push button setup if your wireless router does not support WPS Makes sure your SSID uses only ASCII characters alphanumeric characters and symbols The printer cannot display an SSID that contains non ASCII characters Makes sure you know your SSID and password before connecting to the wireless router If you are ...

Page 177: ... address from the Network Status part on the network connection report If your wireless router is using shared authentication with WEP security make sure the authentication key and index are correct If the number of connectable devices on the wireless router is less than the number of network devices that you want to connect make settings on the wireless router to increase the number of connectabl...

Page 178: ...re correct if you have set the printer s Obtain IP Address to Manual Reset the network address if they are incorrect You can check the IP address subnet mask and default gateway from the Network Status part on the network connection report If DHCP is enabled change the printer s Obtain IP Address setting to Auto If you want to set the IP address manually check the printer s IP address from the Net...

Page 179: ...sn Setup You can register several passwords on a wireless router that uses WEP security type If several passwords are registered check if the first registered password is set on the printer Related Information Network Settings on page 208 Making Settings for Connecting to the Computer on page 158 E 13 Solutions Check the following Network devices such as a wireless router hub and router are turned...

Page 180: ...e connected simultaneously are connected in full in the Wi Fi Direct Simple AP connection To add another computer or smart device disconnect one of the connected devices or connect it to the other network first You can confirm the number of wireless devices which can be connected simultaneously and the number of connected devices by checking the network status sheet or the printer s control panel ...

Page 181: ...Product Information Paper Information 182 Consumable Products Information 196 Software Information 199 Settings Menu List 206 Product Specifications 211 Regulatory Information 220 ...

Page 182: ...ss Black ink Bright White Ink Jet Paper A3 40 Epson_SC P900_700_Sta ndard icc Matte Black A4 80 You can specify and perform borderless printing however margins may appear or the print quality may decline due to the paper expanding or contracting Paper suitable for printing photos Media Name Size Loading Capacity Sheets ICC Profile Borderless Black ink Premium Glossy Photo Paper A2 1 Epson_SC P900_...

Page 183: ...weight A3 A3 10 Epson_SC P900_700_Arc hivalMattePap er icc Matte Black Letter A4 8x10in 30 Epson Premium Luster Photo Paper A3 A3 10 Epson_SC P900_700_Pre miumLusterPh otoPaper icc Photo Black A4 30 Paper suitable for printing documents and photos Media Name Size Loading Capacity Sheets ICC Profile Borderless Black ink Archival Matte Paper 17x22 in A2 1 Epson_SC P900_700_Arc hivalMattePap er icc M...

Page 184: ...6 Epson_SC P900_700_Eps onPremiumSe migloss icc Photo Black Premium Luster Photo Paper 260 406 mm 16 Epson_SC P900_700_Pre miumLusterPh otoPaper icc Photo Black Premium Semimatte Photo Paper 260 406 mm 16 Epson_SC P900_700_Pre miumLusterPh otoPaper icc Photo Black Enhanced Matte Paper 432 mm 17 Epson_SC P900_700_Arc hivalMattePap er icc Matte Black Epson Proofing Paper White Semimatte 329 mm 13 43...

Page 185: ...cting Paper suitable for printing photos Media Name Size Loading Capacity Sheets ICC Profile Borderless Black ink Premium Glossy Photo Paper A3 A3 10 Epson_SC P900_700_Eps onPremiumGlo ssy icc Photo Black Letter A4 16 9 wide size 102x181 mm 20 13x18 cm 5x7in 10x15 cm 4x6 in 30 Premium Semigloss Photo Paper A3 A3 10 Epson_SC P900_700_Eps onPremiumSe migloss icc Photo Black Letter A4 13x18 cm 5x7in ...

Page 186: ...Black ink Archival Matte Paper A3 A3 11x14in 10 Epson_SC P900_700_Arc hivalMattePap er icc Matte Black Letter A4 8x10in 30 Photo Quality Ink Jet Paper A3 A3 11x17in Legal 50 Epson_SC P900_700_Sta ndard icc Matte Black Letter A4 60 Double Sided Matte Paper Letter A4 1 Epson_SC 900 _700_Archival MattePaper icc Matte Black Various other paper types Media Name Size Loading Capacity Sheets ICC Profile ...

Page 187: ...printing may not be possible depending on the Level selected in the printer driver Name Size Capacity Thickness Source Borderless Plain paper cut sheets 43x56 cm 17x22 in A2 A3 A3 50 1 0 08 to 0 11mm 64 to 90g m2 Rear paper feeder 2 B4 Legal B5 A5 A6 120 3 Letter A4 2 Non standard sizes Width 89 to 431 8 mm Length 127 to 1200 mm 4 50 1 2 Roll paper 210 mm A4 to 431 8 mm 17 Outer diameter smaller t...

Page 188: ...n A3 A3 254x305 mm 10x12 in JIS B3 JIS B4 43 56 cm 17x22 in 28x43 cm 11x17 in Half Letter Legal Letter A4 1 1 2 to 1 5 mm Front paper feeder Non standard sizes Width 203 2 to 431 8 mm Length 279 4 to 3276 7 mm 4 Premium surface CD DVD 12 cm 1 Disk tray CD DVD 12 cm 1 Disk tray 1 The number of sheets that can be set varies depending on the paper thickness The total thickness of the loaded paper mus...

Page 189: ...the Level selected in the printer driver Name Size Capacity Thickness Source Borderless Plain paper cut sheets A3 A3 50 1 0 08 to 0 11mm 64 to 90g m2 Rear paper feeder 2 B4 Legal B5 A5 A6 120 3 Letter A4 2 Non standard sizes Width 89 to 330 2 mm Length 127 to 1200 mm 4 50 1 2 Roll paper 210 mm A4 to 330 2 mm 13 Outer diameter smaller than 84mm 1 0 08 to 0 7 mm Roll paper unit 2 5 Product Informati...

Page 190: ...7 mm 4 Premium surface CD DVD 12 cm 1 Disk tray CD DVD 12 cm 1 Disk tray 1 The number of sheets that can be set varies depending on the paper thickness The total thickness of the loaded paper must not exceed 5mm 2 You can specify and perform borderless printing however margins may appear or the print quality may decline due to the paper expanding or contracting See the manual supplied with the pap...

Page 191: ...ormation media settings to the printer and select the paper setting that best suits the paper cImportant Use a computer that is connected to the Internet and perform operations after connecting your computer to the printer Paper information is added to your computer and printer over the Internet from a dedicated Epson server 1 Display the add paper information screen from Epson Print Layout or the...

Page 192: ...tilities Epson Media Installer app A list of paper information that can be added is displayed If the target paper information is not available see the paper manufacturer s website and set the paper Product Information Paper Information Printing to Paper Types Other than Genuine Paper 192 ...

Page 193: ...etting menus on the printer s control panel 3 Select the target paper in the paper type setting in Epson Print Layout or the printer driver and then print If you have added paper information you can use the added paper s ICC profile in Epson Print Layout printer drivers and other applications Product Information Paper Information Printing to Paper Types Other than Genuine Paper 193 ...

Page 194: ...s that you want to edit and then select 2 Select the paper information that you copied and then select Note The edits are only performed on the copied paper information media settings You cannot edit the original paper information directly You can copy paper information for paper with the status Registered Product Information Paper Information Printing to Paper Types Other than Genuine Paper 194 ...

Page 195: ...cting this setting Clear this checkbox if a paper error is displayed even if you have loaded the paper correctly Note that if you clear this checkbox printing may be performed beyond the edges of the paper and the inside of the printer may be stained with ink Paper Feed Offset Specify this setting when banding horizontal band like patterns or uneven colors cannot be resolved even after checking an...

Page 196: ...LM Vivid Light Magenta T47A6 GY Gray T47A7 MK Matte Black T47A8 LGY Light Gray T47A9 V Violet T47AD For Hong Kong and Mongolia Ink color Product number PK Photo Black T47C1 C Cyan T47C2 VM Vivid Magenta T47C3 Y Yellow T47C4 LC Light Cyan T47C5 VLM Vivid Light Magenta T47C6 GY Gray T47C7 MK Matte Black T47C8 LGY Light Gray T47C9 V Violet T47CD For Asian Countries except Hong Kong and Mongolia Produ...

Page 197: ...des in your area contact Epson support Not all cartridges are available in all regions For users in Europe visit the following website for information on Epson s ink cartridge yields http www epson eu pageyield Although the ink cartridges may contain recycled materials this does not affect printer function or performance Specifications and appearance of the ink cartridge are subject to change with...

Page 198: ...an T46X2 VM Vivid Magenta T46X3 Y Yellow T46X4 LC Light Cyan T46X5 VLM Vivid Light Magenta T46X6 GY Gray T46X7 MK Matte Black T46X8 LGY Light Gray T46X9 V Violet T46XD Epson recommends the use of genuine Epson ink cartridges Epson cannot guarantee the quality or reliability of non genuine ink The use of non genuine ink may cause damage that is not covered by Epson s warranties and under certain ci...

Page 199: ...products available for your printer from the Epson website Software for Printing Application for Printing from a Computer Windows Printer Driver The printer driver controls the printer according to the commands from an application Making settings on the printer driver provides the best printing results You can also check the status of the printer or keep it in top operating condition using the pri...

Page 200: ...is not displayed on the task bar access the printer driver window click Monitoring Preferences on the Utility tab and then select Register the shortcut icon to the taskbar Starting the utility Access the printer driver window Click the Utility tab Related Information Menu Options for the Printer Driver on page 69 Making Operation Settings for the Windows Printer Driver You can make settings such a...

Page 201: ...a maintenance feature such as nozzle check and print head cleaning and by starting EPSON Status Monitor you can check printer status and error information Application for Printing to Easily Layout and Print Photos Epson Print Layout Epson Print Layout is an application that allows you to print retouched and processed photos using a simple procedure It can also be used as plug in software for Adobe...

Page 202: ...ing a beautiful finish with excellent coloring See the application s help for details You can download Epson Photo from the Epson website http www epson com Note To use this application the printer driver for this printer must be installed Starting on Windows Windows 10 Click the start button and then select Epson Software Epson Photo Windows 8 1 Windows 8 Enter the application name in the search ...

Page 203: ...o change without notice The contents may vary depending on the product A displays notices and how to use the application starts registering a printer B Displays the printer name and ink levels C When you select the menu you want to use the screen of the menu is displayed D displays the printer information allows you to make application settings such as changing the screen display Product Informati...

Page 204: ... report 2 Launch a Web browser from a computer or smart device and then enter the printer s IP address Format IPv4 http the printer s IP address IPv6 http the printer s IP address Examples IPv4 http 192 168 100 201 IPv6 http 2001 db8 1000 1 Since the printer uses a self signed certificate when accessing HTTPS a warning is displayed on the browser when you start Web Config this does not indicate a ...

Page 205: ...ion for Updating Software and Firmware EPSON Software Updater EPSON Software Updater is an application that installs new software and updates firmware and manuals over the Internet If you want to check for update information regularly you can set the interval for checking for updates in EPSON Software Updater s Auto Update Settings Starting on Windows Windows 10 Click the start button and then sel...

Page 206: ...he maintenance box Print Screen Set the default screen you want to display when printing Photo Diplays thumbnails of images when you print using printer driver and Epson Print Layout Print Settings Displays print settings for the printer driver and Epson Print Layout Print Status Displays the approximate ink levels and a progress bar when printing Printer Settings Select the menus on the control p...

Page 207: ...aper Thick Paper Select On to prevent ink from smearing on your printouts Basic Settings Select the menus on the control panel as described below General Settings Basic Settings Inside Light Select Auto to turn on the interior light automatically when printing LCD Brightness Adjust the brightness of the LCD screen Sounds Adjust the volume and select the type of the sound Mute Button Press Error To...

Page 208: ... before power management is applied Any increase will affect the product s energy efficiency Please consider the environment before making any change Date Time Settings Date Time Enter the current date and time Daylight Saving Time Select the summer time setting that applies to your area Time Difference Enter the time difference between your local time and UTC Coordinated Universal Time Language S...

Page 209: ... network connection that uses a LAN cable and router When this is being used Wi Fi connections are disabled Network Status Displays or prints the current network settings Wired LAN Wi Fi Status Wi Fi Direct Status Print Status Sheet Connection Check Checks the current network connection and prints a report If there are any problems with the connection see the report to solve the problem Advanced M...

Page 210: ...rove to provide product usage information such as the number of prints to Seiko Epson Corporation Restore Default Settings Select the menus on the control panel as described below General Settings Restore Default Settings Reset the settings in the following menus to their defaults Network Settings All Except Network Settings Clear All Data and Settings Printer Status Print Select the menus on the ...

Page 211: ...ion of your printer Firmware Update Select the menus on the control panel as described below General Settings Firmware Update Update Check if the latest version of the firmware has been uploaded to the network server The firmware is updated when new firmware is found Once the update has started it cannot be interrupted Notification Select On to receive a notification if a firmware update is availa...

Page 212: ...A 3 mm B 3 mm C 33 mm D 36 mm Poster board is printed with 20 0 mm margins Borderless printing A 36 mm B 39 mm C 3 mm Borderless printing is not supported with poster board Printable Area for Roll Paper Print quality may decline in the shaded areas due to the printer s mechanism Product Information Product Specifications Printer Specifications 212 ...

Page 213: ...nting A 50mm B 14mm C 50mm 0 mm for continuous print jobs Printable Area for CD DVD Print quality may decline in the shaded areas due to the printer s mechanism A 18 mm 0 71 in B 43 mm 1 69 in C 116 mm 4 57 in D 120 mm 4 72 in Product Information Product Specifications Printer Specifications 213 ...

Page 214: ...s Network Settings Wi Fi Setup Wi Fi Direct Start Setup Change Change Frequency Range When you select the menu above Wi Fi Direct turns on If you want to turn off Wi Fi Direct select General Settings Network Settings Wi Fi Setup Wi Fi Direct Start Setup Change Disable Wi Fi Direct Table A Standards IEEE802 11b g n 1 Frequency Range 2 4 GHz Channels 1 2 3 4 5 6 7 8 9 10 11 12 13 Coordination Modes ...

Page 215: ...ct outdoors over these channels varies by location For more information see http support epson net wifi5ghz 4 Not supported for IEEE 802 11b 5 Infrastructure and Wi Fi Direct modes or an Ethernet connection can be used simultaneously 6 Wi Fi Direct only supports WPA2 PSK AES 7 Complies with WPA2 standards with support for WPA WPA2 Personal Ethernet Specifications Standards IEEE802 3i 10BASE T 1 IE...

Page 216: ... Epson Connect Email Print Remote Print IPv4 AirPrint iOS Mac OS IPv4 IPv6 iOS 5 or later Mac OS X v10 7 or later Network Scanning Epson Scan 2 IPv4 IPv6 Event Manager IPv4 Epson Connect Scan to Cloud IPv4 AirPrint Scan IPv4 IPv6 Fax Send a fax IPv4 Receive a fax IPv4 AirPrint Faxout IPv4 IPv6 Security Protocol SSL TLS HTTPS Server Client IPPS SNMPv3 Supported Third Party Services AirPrint iOS 5 o...

Page 217: ... ink cartridges and the power cord Approx 13 7 kg 30 2 lb With the ink cartridges and the power cord Electrical Specifications SC P900 Series Model 100 to 240 V Model 100 to 120V Model 220 to 240 V Model Rated Frequency Range 50 to 60 Hz 50 to 60 Hz 50 to 60 Hz Rated Current 1 3 to 0 7 A 1 2 A 0 7 A Power Consumption with USB Connection Printing Approx 24 0 W ISO IEC24712 Ready mode Approx 8 0 W S...

Page 218: ... W Power off Approx 0 08 W Printing Approx 22 0 W ISO IEC24712 Ready mode Approx 8 0 W Sleep mode Approx 1 1 W Power off Approx 0 18 W Note Check the label on the printer for its voltage For European users see the following Website for details on power consumption http www epson eu energy consumption Environmental Specifications Operation Use the printer within the range shown in the following gra...

Page 219: ...25 mm 723 mm F 100 mm 100 mm 1 When you load paper in the front paper feeder secure more than 405 mm and when you set the optional roll paper unit and load roll paper secure more than 332 mm behind the printer 2 When you load paper in the front paper feeder secure more than 330 mm and when you load roll paper secure more than 164 mm behind the printer See Safety Instructions in this manual to conf...

Page 220: ... cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing This eq...

Page 221: ...requirements and other relevant provisions of AS NZS4268 K371A Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the products Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of the printer Copying of the following items is prohibited by law Bank bills coins go...

Page 222: ...rs can be misused by improperly copying copyrighted materials Unless acting on the advice of a knowledgeable attorney be responsible and respectful by obtaining the permission of the copyright holder before copying published material Product Information Regulatory Information Restrictions on Copying 222 ...

Page 223: ...Where to Get Help Technical Support Web Site 224 Contacting Epson Support 224 ...

Page 224: ...more quickly if you give them the following information Product serial number The serial number label is usually on the back of the product Product model Product software version Click About Version Info or a similar button in the product software Brand and model of your computer Your computer operating system name and version Names and versions of the software applications you normally use with y...

Page 225: ...il Epson Helpdesk Phone 1300 361 054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice Operators on the Helpdesk can aid you in installing configuring and operating your Epson product Our Pre sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located Many types of queries are answered h...

Page 226: ...er operating system application programs and any information you feel is required Transportation of Product Epson recommends retaining product packaging for future transportation Help for Users in Singapore Sources of information support and services available from Epson Singapore are World Wide Web http www epson com sg Information on product specifications drivers for download Frequently Asked Q...

Page 227: ...ices are World Wide Web http www epson co id Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiries questions through e mail Epson Hotline Phone 62 1500 766 Fax 62 21 808 66 799 Our Hotline team can help you with the following over the phone or fax Sales enquiries and product information Technical support Epson Service Center Province Company Name...

Page 228: ...id EAST JAWA ESS SURABAYA Ruko Surya Inti Jl Jawa No 2 4 Kav 29 Surabaya Jawa Timur 6231 5014949 esssby epson indonesia co id BANTEN ESS SERPONG Ruko Mall WTC Matahari No 953 Serpong Banten 6221 53167051 53167052 esstag epson indonesia co id CENTRAL JAWA ESS SEMARANG Komplek Ruko Metro Plaza Block C20 Jl MT Haryono No 970 Semarang JAWA TENGAH 6224 8313807 8417935 esssmg epson indonesia co id EAST ...

Page 229: ...staff at the following telephone and fax numbers Phone 852 2827 8911 Fax 852 2827 4383 Help for Users in Malaysia Contacts for information support and services are World Wide Web http www epson com my Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiries questions through e mail Epson Call Centre Phone 60 1800 8 17349 Sales enquiries and product ...

Page 230: ...fax numbers and e mail address below World Wide Web http www epson com ph Information on product specifications drivers for download Frequently Asked Questions FAQ and E mail Enquiries are available Epson Philippines Customer Care Toll Free PLDT 1 800 1069 37766 Toll Free Digital 1 800 3 0037766 Metro Manila 632 441 9030 Web Site https www epson com ph contact E mail customercare epc epson som ph ...

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