Epson C11CG36201 User Manual Download Page 283

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5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam

message, check the other paper jam solutions.

Parent topic:

Related references

Paper Jam Problems Inside the Product
Paper Jam Problems in the Duplexer (Rear Cover)
Document Jams in the Automatic Document Feeder

Paper Jam Problems in the Duplexer (Rear Cover)

If paper has jammed in the duplexer (rear cover), follow the steps here to clear the jam.

1. Cancel the print job, if necessary.

2. Press the tabs and open the rear cover.

Summary of Contents for C11CG36201

Page 1: ...WF 7710 WF 7720 User s Guide ...

Page 2: ......

Page 3: ...g Presets 22 Setting a Password and Locking the Control Panel 25 Setting User Feature Restrictions Access Control 26 Product Parts Locations 27 Product Parts Top and Front 28 Product Parts Paper Path 30 Product Parts Inside 31 Product Parts Back 32 Checking for Software Updates 32 The Power Off and Sleep Timers 33 Changing the Power Off Timer Settings 33 Changing the Sleep Timer Settings 34 Epson ...

Page 4: ...ect Mode Setup 51 Enabling Wi Fi Direct Mode 52 Wi Fi Protected Setup WPS 53 Using WPS to Connect to a Network 54 Printing a Network Status Sheet 55 Configuring Email Server Settings 55 Changing or Updating Network Connections 56 Accessing the Web Config Utility 57 Changing a USB Connection to a Wi Fi Connection 57 Changing a Wi Fi Connection to a Wired Network Connection 57 Connecting to a New Wi...

Page 5: ...ons 96 Printing from a Computer 99 Printing with Windows 99 Selecting Basic Print Settings Windows 99 Paper Source Options Windows 102 Print Quality Options Windows 102 Multi Page Printing Options Windows 103 Selecting Double sided Printing Settings Windows 103 Double sided Printing Options Windows 106 Print Density Adjustments Windows 106 Selecting Additional Layout and Print Options Windows 107 ...

Page 6: ...lor Mac 135 Color Matching and Color Options Mac 136 Selecting Printing Preferences Mac 137 Printing Preferences Mac 138 Printing Your Document or Photo Mac 138 Checking Print Status Mac 139 Cancelling Printing Using a Product Button 140 Scanning 141 Starting a Scan 141 Starting a Scan Using the Product Control Panel 141 Changing Default Scan Job Settings 143 Scanning to Email 143 Scanning to a Ne...

Page 7: ...ic Settings Fax 177 Security Settings Fax 178 Setting Up the Fax Utility Windows 179 Setting Up Fax Features Using the Fax Utility Mac 181 Setting Up Contacts and Contact Groups 182 Setting Up Contacts Using the Product Control Panel 183 Creating a Contact 183 Editing or Deleting a Contact 185 Creating a Contact Group 186 Editing or Deleting a Contact Group 187 Importing Contacts Using the Fax Uti...

Page 8: ... Using External USB Devices with Your Product 218 Connecting a USB Device 218 USB Device File Specifications 218 Disconnecting a USB Device 219 Viewing and Printing from the LCD Screen 219 Printing JPEG Photos 219 Printing TIFF Files 221 Print Setting Options Device Mode 222 Transferring Files on a USB Device 223 Setting Up File Sharing for File Transfers from Your Computer 223 Transferring Files ...

Page 9: ...Cleaning the Print Head Using the Product Control Panel 249 Cleaning the Print Head Using a Computer Utility 250 Print Head Alignment 253 Aligning the Print Head Using the Product Control Panel 253 Cleaning the Paper Guide 254 Cleaning and Transporting Your Product 255 Cleaning Your Product 255 Transporting Your Product 257 Solving Problems 262 Product Status Messages 262 Status Menu Error Codes 2...

Page 10: ...Document Jams in the Automatic Document Feeder 287 Paper Ejection Problems 291 Solving Problems Printing from a Computer 291 Nothing Prints 292 Product Icon Does Not Appear in Windows Taskbar 292 Error After Cartridge Replacement 293 Printing is Slow 293 Solving Page Layout and Content Problems 295 Inverted Image 295 Too Many Copies Print 296 Blank Pages Print 296 Incorrect Margins on Printout 296...

Page 11: ...mage Colors Do Not Match Original Colors 309 Scan Area is Not Adjustable in Thumbnail Preview 309 Scanned Image Edges are Cropped 310 Solving Faxing Problems 310 Cannot Send or Receive Faxes 310 Cannot Receive Faxes with a Telephone Connected to Your Product 312 Fax Memory Full Error Appears 312 Sent Fax Quality is Poor 313 Sent Fax is Received in an Incorrect Size 313 Received Fax Quality is Poor...

Page 12: ...rface Specifications 329 Safety and Approvals Specifications 330 Notices 331 Important Safety Instructions 331 General Product Safety Instructions 331 Ink Cartridge Safety Instructions 333 Wireless Connection Safety Instructions 334 LCD Screen Safety Instructions 334 Telephone Equipment Safety Instructions 334 Important Privacy Notice Printer Serial Number 335 FCC Compliance Statement 335 Binding ...

Page 13: ...13 WF 7710 WF 7720 User s Guide Welcome to the WF 7710 WF 7720 User s Guide For a printable PDF copy of this guide click here ...

Page 14: ...n Print and Scan App with Windows Tablets Printing and Scanning with NFC from Your Android Device Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons and Lights Status Icon Information Changing LCD Screen Language Selecting the Date and Time Entering Characters on the LCD Screen Adjusting Control Panel Sounds Adjusting...

Page 15: ...nication tag 3 Received Fax light 4 home button 5 LCD screen 6 help button 7 Reset button 8 Interrupt button 9 Paper Setting button 10 Contacts button 11 stop button 12 Job Status button 13 Error and Data lights 14 Numeric keypad 15 C Clear button Parent topic Using the Control Panel ...

Page 16: ...No Wi Fi Direct connection A Wi Fi Direct connection is established The Mute setting is enabled The product does not make any sound when you press buttons or select icons on the control panel Select this icon to change the setting Quiet Mode is enabled Noise is reduced during printing but the print speed may be reduced Select this icon to change the setting Quiet Mode is disabled Select this icon ...

Page 17: ...on to log out of the current user account Parent topic Using the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen 1 Press the home button if necessary 2 Select Settings General Settings Basic Settings Language You see a screen like this 3 Select a language Parent topic Using the Control Panel Selecting the Date and Time Before faxing select the current ...

Page 18: ...ng Time DST Note If your region uses Daylight Saving Time DST you must change this setting to match the season When you change from Winter to Summer your product automatically sets its clock ahead one hour When you change from Summer to Winter it sets its clock back one hour 5 Select Date Time 6 Select the date format you want to use 7 Use the numeric keypad to enter the current date 8 Select the ...

Page 19: ...nge the case of letters select To delete the previous character select To enter numbers or symbols select To enter a space select Space Parent topic Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel 1 Press the home button if necessary 2 Select Settings General Settings Basic Settings Sound ...

Page 20: ...Mode and Quiet Mode 4 If you did not mute the sounds select Button Press 5 Press to decrease or to increase the sound 6 Select OK to exit Note You can also adjust the Sound Type and the sound level for various product functions Parent topic Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen 1 Press the home button if necessary 2 Select Settings ...

Page 21: ... enabled by default but you can turn it off Note This setting can be locked by an administrator If you cannot access this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings General Settings Basic Settings Operation Time Out 3 Select Off Parent topic Using the Control Panel Preventing PC Connection via USB You can disable access from a USB conne...

Page 22: ...gs PC Connection via USB You see a screen like this 3 Select Disable Parent topic Using the Control Panel Using Presets You can save frequently used copy fax and scan settings as presets This lets you easily reuse them whenever necessary Note This setting can be locked by an administrator If you cannot access this setting contact your administrator for assistance 1 Press the home button if necessa...

Page 23: ...e a screen like this 3 Select Add New 4 Select the function for which you want to set up a preset such as Copy You see the main screen for that function 5 Select the settings you want to save and select Register ...

Page 24: ... screen like this 7 Use the displayed keyboard to enter a name for the preset and select OK 8 Select OK When you copy fax or scan you can use the preset by selecting Presets and selecting your preset name from the list Parent topic Using the Control Panel ...

Page 25: ...tain Basic Settings and Printer Settings System Administration Settings Presets Contacts Network Settings Web Service Settings Scan Settings Fax Settings Note For more information on administration settings see the Administrator s Guide 1 Press the home button if necessary 2 Select Settings General Settings System Administration Security Settings Admin Settings Admin Password Register You see a sc...

Page 26: ... the LCD Screen Setting User Feature Restrictions Access Control Using Web Config Access Control Settings you can restrict product features for individual users to prevent misuse of the product Restricted features require the user to enter an ID and password on the product control panel After you set up feature restrictions you must enable them using the product control panel Note For more informa...

Page 27: ...pt Unknown User Jobs field to turn the setting on 5 Press the home button to exit Parent topic Using the Control Panel Related tasks Setting a Password and Locking the Control Panel Product Parts Locations See these sections to identify the parts on your product Product Parts Top and Front Product Parts Paper Path Product Parts Inside Product Parts Back Parent topic Product Basics ...

Page 28: ...28 Product Parts Top and Front 1 Automatic Document Feeder ADF 2 ADF lever 3 ADF edge guides 4 ADF input tray 5 ADF output tray 6 Paper cassette 1 ...

Page 29: ...29 7 Paper cassette 2 WF 7720 1 Document cover 2 Scanner glass 3 Control panel 4 USB Type A port for external devices Parent topic Product Parts Locations ...

Page 30: ...per Path 1 Rear paper feed edge guides 2 Rear paper feed slot 3 Output tray 4 Output tray extension 5 Paper stopper 6 Paper cassette edge guides 7 Paper cassette 8 Paper cassette cover Parent topic Product Parts Locations ...

Page 31: ...31 Product Parts Inside 1 Scanner unit 2 Ink cartridge cover 3 Ink cartridge holder Parent topic Product Parts Locations ...

Page 32: ... Ethernet LAN port 8 USB port Parent topic Product Parts Locations Checking for Software Updates It s a good idea to check Epson s support website occasionally for free updates to your product software Visit epson com support U S epson ca support Canada or epson com jm support Caribbean and select your product ...

Page 33: ...e by selecting EPSON Software Updater in the EPSON or EPSON Software program group accessible by the Start button or on the Start or Apps screens depending on your version of Windows OS X You can manually update the software by opening the Applications Epson Software folder and selecting EPSON Software Updater macOS 10 12 x or 10 13 x You can manually update the software by opening the App Store s...

Page 34: ...t topic The Power Off and Sleep Timers Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen Note This setting can be locked by an administrator If you cannot access this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings General Settings Basic Settings Sleep Timer ...

Page 35: ... your smartphone tablet or computer to print and scan documents photos emails and web pages from your home office or even across the globe Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtai...

Page 36: ... Connect Services If you did not activate your product s email address for use with Epson Connect when you set up your product you can activate it using the product control panel Note This setting can be locked by an administrator If you cannot access this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings General Settings Web Service Settings ...

Page 37: ...y to send and print emails to your product s Email Print address Note Go to epsonconnect com and log into your Epson Connect account to personalize your product s email adjust print settings and set up other Epson Connect services Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi or Wired Networking Using the Epson iPrint Mobile App Use this free Apple and ...

Page 38: ... your product s email address 3 Visit epsonconnect com to learn more about Remote Print and how to download the Remote Print Driver software 4 Download and install the Remote Print software 5 Enter the email address and optional access key of your Epson product during Remote Print setup 6 Now you are ready to print remotely Select the print command in your laptop or desktop computer application an...

Page 39: ...loud Select the setting for scanning to Scan to Cloud on your Epson product control panel Parent topic Epson Connect Solutions for Smartphones Tablets and More Related tasks Scanning to Email Related topics Wi Fi or Wired Networking Using AirPrint AirPrint enables instant wireless printing from iPhone iPad iPod touch and Mac without the need to install drivers or download software Note If you disa...

Page 40: ... If you don t see the Google Cloud Print Services option turn your product off and back on If the option still doesn t appear select the Firmware Update option and follow the on screen instructions to update your product 6 Click Register 7 Select the checkbox to agree to the Usage Advisory and click Next 8 Click OK to launch the sign in page A separate browser window opens 9 Enter your Google Acco...

Page 41: ...een Note If you do not see a notification check to see if a number appears in the status area at the lower right corner of the screen Click this number to open the notifications menu then click Add to Cloud Print Open a web browser and enter chrome devices in the address bar Skip to step 5 If you see a registration confirmation screen instead click Register 4 Click Add Device 5 Click the Register ...

Page 42: ... Play Note On some Samsung Galaxy devices Mopria may come preinstalled 3 Go to Settings on your Android device select Printing and enable the Mopria Print Service 4 Connect your Android device to the same wireless network as your product 5 Now you are ready to print From an Android application such as Chrome or Gmail tap the menu icon and select Print Then select All printers select your Epson pro...

Page 43: ...lendar Contacts and WPS Office you can send whatever is on the screen to an Epson product 1 Connect your Epson product to your wireless network See the link below 2 Connect your Amazon device to the same wireless network as your product 3 Now you are ready to print From your Amazon application tap the print option and select your product to print whatever is on the screen Note If you see a message...

Page 44: ...heck the compatibility of your mobile device Parent topic Product Basics Related topics Wi Fi or Wired Networking Using Epson Print and Scan App with Windows Tablets You can use this free app to print photos and scan from your Windows Windows 8 or higher Surface RT or Pro tablet with networked Epson products Epson Print and Scan App allows you to scan and capture images right to your tablet or to ...

Page 45: ...ed the default Wi Fi Direct password 3 Do one of the following If you are going to print make sure paper is loaded in the product If you are going to scan place your original on the product for scanning 4 Touch the NFC antenna of your Android device to the NFC tag on your product Note The location of your mobile device s NFC antenna varies See your mobile device documentation for details Epson iPr...

Page 46: ... and product should reconnect automatically 6 If you are going to print open the file you want to print in Epson iPrint 7 Touch the NFC antenna of your Android device to the NFC tag on your product to start printing or scanning Parent topic Product Basics Related tasks Using the Epson iPrint Mobile App Related topics Wi Fi or Wired Networking ...

Page 47: ...ption of traffic over the wireless LAN Your router may already have a default password enabled by your Internet service provider ISP See your ISP and router documentation for instructions on how to change the default password and better secure your network Connect your product only to a network protected by a firewall Connecting your product directly to the Internet may leave it vulnerable to secu...

Page 48: ... point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable used only for wired connection to the wireless router or access point Selecting Wireless Network Settings from the Control Panel Parent topic Wi Fi or Wired Networking ...

Page 49: ... this setting contact your administrator for assistance Note Breakdown or repair of this product may cause loss of fax and network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your fax and network data and settings 1 Press the home button if necessary 2 Press the...

Page 50: ...ce 6 Select OK when you finish entering your password 7 Confirm the displayed network settings and select Start Setup 8 If you want to print a network setup report select Print Check Report Otherwise select OK 9 Press the home button to exit You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device and then print If you are printing from...

Page 51: ...eless router or access point 1 Epson product 2 Computer with a wireless interface 3 Other wireless device Your product enters access point mode and the product itself acts as the network access point for up to 4 devices When operating in this mode your product displays the Wi Fi Direct connection symbol on the LCD screen Note Connected devices cannot communicate with each other via the connection ...

Page 52: ...computer or other devices without a wireless router or access point Note This setting can be locked by an administrator If you cannot access this setting contact your administrator for assistance 1 Press the home button if necessary 2 Press the icon You see a screen like this 3 Select Wi Fi Direct Start Setup Start Setup ...

Page 53: ... don t see the icon on the LCD screen you may have selected the wrong network name or entered the password incorrectly Repeat these steps to try again Parent topic Wi Fi Direct Mode Setup Related references Status Icon Information Wi Fi Protected Setup WPS If your network uses a WPS enabled wireless router or access point you can quickly connect your product to the network using Wi Fi Protected Se...

Page 54: ...or assistance 1 Press the home button if necessary 2 Press the icon You see a screen like this 3 Select Router Change Settings Push Button Setup WPS 4 Follow the instructions on the LCD screen to complete WPS setup 5 Press the home button to exit You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device and then print If you are printing...

Page 55: ...Settings Network Status Print Status Sheet You see a screen like this 3 Make sure paper is loaded in the cassette and select Print Examine the settings shown on the network status sheet to diagnose any problems you have Parent topic Wi Fi or Wired Networking Configuring Email Server Settings To use features such as scanning to email or forwarding faxes to email you need to configure the email serv...

Page 56: ...e email server 4 Select Proceed to save your settings 5 Select Close to exit 6 Select Connection Check to verify the connection to the email server Parent topic Wi Fi or Wired Networking Related tasks Scanning to Email Forwarding Received Faxes Changing or Updating Network Connections See these sections to change or update how your product connects to a network Accessing the Web Config Utility Cha...

Page 57: ...r product s IP address into the address bar You see the available Web Config utility options Parent topic Changing or Updating Network Connections Changing a USB Connection to a Wi Fi Connection If you have already connected your product to your computer using a USB connection you can change to a Wi Fi connection 1 Disconnect the USB cable from your product 2 Uninstall your product software 3 Down...

Page 58: ... your network you need to update your product s Wi Fi connection to the new router Note If you switch to a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode See your router documentation for instructions 1 Do one of the following Windows Uninstall your product software Mac Go to the next step 2 Download and install your product software from the Epson website usin...

Page 59: ...and any network settings selected for the Epson Connect services you may use 1 Press the home button if necessary 2 Press the icon You see a screen like this 3 Select Router Change Settings Others Disable Wi Fi 4 Select Start Setup to disable Wi Fi Parent topic Changing or Updating Network Connections ...

Page 60: ...eed Slot Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings Printing Software Selecting the Paper Settings for Each Source Control Panel Selecting Default Paper Settings Administrator Selecting the Universal Print Settings Loading Paper for Documents in the Cassette You can print documents on a variety of paper types and sizes 1 Close the...

Page 61: ...61 2 Pull out the paper cassette and remove the paper cassette cover 3 Slide the edge guides outward ...

Page 62: ...62 Note If you are using legal size paper or larger squeeze the tab and extend the paper cassette 4 Slide the edge guide to your paper size ...

Page 63: ...63 5 Load a stack of paper printable side down against the edge guide as shown Note Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette ...

Page 64: ...per but not too tightly Caution To prevent paper feeding problems make sure the paper fits beneath the top edges of the guides and do not load too much paper in the cassette 7 Close the paper cassette cover and gently insert the paper cassette ...

Page 65: ... the paper stopper Do not remove or insert the paper cassette during printing Always follow these paper loading guidelines Load only the recommended number of sheets Load paper short edge first no matter which way your document faces Load the printable side facedown Load letterhead or pre printed paper top edge first Do not load paper above the arrow mark inside the edge guide Check the paper pack...

Page 66: ...nvelopes in the Rear Feed Slot Loading Paper for Photos in the Cassette You can print photos on a variety of paper types and sizes You can load photo paper in various sizes in Cassette 1 only 1 Close the paper stopper and output tray if necessary 2 Pull out the paper cassette and remove the paper cassette cover ...

Page 67: ...67 3 Slide the edge guides outward 4 Slide the edge guide to your paper size ...

Page 68: ...e first and printable side down against the edge guide as shown Note Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette 6 Slide the edge guides against the paper but not too tightly ...

Page 69: ...d do not load too much paper in the cassette 7 Close the paper cassette cover and gently insert the paper cassette Note The paper may slide forward slightly as you insert the cassette This is normal 8 When prompted by the product s LCD screen select the size and type of the paper you just loaded and select OK ...

Page 70: ...oad only the recommended number of sheets Load paper short edge first no matter which way your photo faces Load the printable side facedown Do not load paper above the arrow mark inside the edge guide Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper for Documents in the Cassette Loading ...

Page 71: ...envelopes in this size No 10 4 1 9 5 inches 105 241 mm If your product has two paper cassettes you can load No 10 size envelopes in Cassette 1 only 1 Close the paper stopper and output tray if necessary 2 Pull out the paper cassette and remove the paper cassette cover ...

Page 72: ...2 3 Slide the edge guides outward 4 Load envelopes printable side down and flap edge right as shown Caution To prevent paper feeding problems make sure you do not load too many envelopes in the cassette ...

Page 73: ...73 5 Slide the edge guides against the envelopes but not too tightly Note Make sure the envelopes are loaded against the edge guide and not sticking out from the end of the cassette ...

Page 74: ...tte Note The envelopes may slide forward slightly as you insert the cassette This is normal 7 When prompted by the product s LCD screen select Envelope 10 for the Paper Size and Envelope for the Paper Type and select OK 8 Extend the output tray and open the paper stopper ...

Page 75: ...velopes that have adhesive surfaces Do not load envelopes that have windows Parent topic Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper and Envelopes in the Rear Feed Slot Loading Paper and Envelopes in the Rear Feed Slot You can load one envelope or one sheet of paper or card stock in the rear feed slot 1 Send your print job before loading paper into the rear ...

Page 76: ...76 3 Open the rear paper feed slot and push it back 4 Slide out the edge guides ...

Page 77: ...following Load one sheet of paper with the printable side faceup and slide the edge guides against the paper but not too tightly Load one envelope short edge first with the flap facing down and the flap edge to the right ...

Page 78: ...t Check the paper package for any additional loading instructions Do not load envelopes that are curled folded or too thin Do not load envelopes that have adhesive surfaces Do not load envelopes that have windows Note You can load a sheet of binder paper with holes on one of the long edges but not for automatic 2 sided printing Parent topic Loading Paper Related references Paper Loading Capacity R...

Page 79: ...heets Epson Presentation Paper Matte 80 sheets Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi gloss 20 sheets Envelopes 10 envelopes Parent topic Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper ...

Page 80: ...041257 S042180 50 100 11 14 inches 279 356 mm S041468 50 A3 11 7 16 5 inches 297 420 mm S041260 50 13 19 inches 330 483 mm S041263 50 Epson Premium Presentation Paper Matte Double sided Letter 8 5 11 inches 216 279 mm S041568 50 Epson Presentation Paper Matte Legal 8 5 14 inches 216 356 mm S041067 100 Letter 8 5 11 inches 216 279 mm S041062 100 11 17 inches 279 432 mm S041070 100 13 19 inches 330 ...

Page 81: ...0 50 100 11 17 inches 279 432 mm S041156 20 13 19 inches 330 483 mm S041143 20 Epson Premium Photo Paper Glossy 4 6 inches 102 152 mm S041727 100 5 7 inches 127 178 mm S041464 20 8 10 inches 203 254 mm S041465 20 Letter 8 5 11 inches 216 279 mm S042183 S041667 25 50 11 14 inches 279 356 mm S041466 20 11 17 inches 279 432 mm S041290 20 A3 11 7 16 5 inches 297 420 mm S041288 20 13 19 inches 330 483 ...

Page 82: ... 279 mm S041331 20 13 19 inches 330 483 mm S041327 20 Parent topic Loading Paper Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in compatible sizes Borderless Paper Types Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi gloss Epson Premium Photo Paper Glossy Eps...

Page 83: ...lor Pre printed paper Preprinted High quality plain paper High quality plain paper Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi gloss Premium Photo Paper Semi Gloss Epson Presentation Paper Matte Epson Premium Presentat...

Page 84: ...rce Settings Paper Setting and select a paper cassette if necessary You see a screen like this 3 Select Paper Size 4 Select the paper size you loaded 5 Select Paper Type 6 Select the paper type you loaded 7 Select Favorite Paper Settings to choose from a list of commonly used paper settings 8 Select to choose another paper source or exit Paper Type Settings Control Panel Parent topic Loading Paper...

Page 85: ...Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Prem Matte Parent topic Selecting the Paper Settings for Each Source Control Panel Selecting Default Paper Settings Administrator As an administrator you can adjust default paper settings that apply to all print jobs sent to the product Note These settings can be locked by an administrator If you cannot access the...

Page 86: ...or to print only what the printer could process when a memory full error occurs Turn off this setting to display an error message and stop printing if an error occurs 4 Select the Paper Source Settings options you want to use 5 When you are finished press the home button to exit Paper Source Settings Options Parent topic Selecting Default Paper Settings Administrator Paper Source Settings Options ...

Page 87: ...match the loaded paper Paper Type Notice Paper Setup Auto Display On Select On to automatically display a menu that lets you select the paper size and type when you load paper in the product If you disable this feature you cannot print from an iPhone or iPad using AirPrint Off Parent topic Selecting the Default Paper Source Settings Administrator Selecting the Universal Print Settings You can chan...

Page 88: ...o use for your print jobs Universal Print Settings option Available settings Description Top Offset Adjust the top or left margin Left Offset Top Offset in Back Adjust the top or left margin of the back page when printing double sided Left Offset in Back Check Paper Width On Select On to check the paper width before printing This prevents printing beyond the edges of the paper when the paper size ...

Page 89: ...89 Universal Print Settings option Available settings Description Skip Blank Page On Select On to skip printing of blank pages automatically Off Parent topic Selecting the Universal Print Settings ...

Page 90: ...ace anything on top of your product or use its cover as a writing surface to avoid damaging it Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass A3 11 7 16 5 inches 297 420 mm 1 Open the document cover ...

Page 91: ...ace Parent topic Placing Originals on the Product Related topics Copying Scanning Faxing Placing Originals in the Automatic Document Feeder You can place single or multi page original documents in the Automatic Document Feeder ADF You can also use the ADF to scan both sides of a 2 sided document Make sure the originals meet the Automatic Document Feeder specifications before loading them Caution M...

Page 92: ...92 1 Slide the ADF edge guides outward 2 Fan your stack of originals and tap them gently on a flat surface to even the edges 3 Insert the originals into the ADF faceup and top edge first ...

Page 93: ...93 Note Do not load originals above the arrow mark on the ADF edge guide The ADF icon on the Copy Scan and Fax screens lights up 4 Slide the ADF edge guides against the originals but not too tightly ...

Page 94: ...ing two originals onto one sheet make sure the originals are loaded as shown Parent topic Placing Originals on the Product Related references Automatic Document Feeder ADF Specifications Related topics Copying Scanning Faxing ...

Page 95: ...otos onto various sizes and types of paper including Epson special papers 1 Place your original document or photo on the scanner glass or place multi page documents in the ADF 2 Load the paper you want to print on 3 Press the home button if necessary 4 Select Copy You see a screen like this 5 To print more than one copy press a number key on the product s control panel or select Copies and use the...

Page 96: ...s Loading Paper for Documents in the Cassette Related topics Placing Originals on the Product Copying Options Select the copying options you want to use for your copies Note Not all options or settings may be available depending on other copying settings Basic Settings Copying option Available settings Description B W Copies the document in black and white Color Copies the document in color Paper ...

Page 97: ...dvanced settings Copying option Available settings Description Multi Page Single Page Copies each page of the original onto an individual sheet 2 up Copies multiple page documents onto one sheet Scroll down and select the document orientation and layout order settings as necessary 4 up Original Type Text Specifies the document type of your originals and adjusts the quality of your copies Text Imag...

Page 98: ...On to erase the shadows that appear in the center of a document when copying a book or that appear around a document when copying thick paper On Remove Punch Holes Off Select On to erase the binding holes on a document On ID Card Copy Off Select On to copy both sides of an ID card onto one side of a sheet of paper On Borderless Copy Off Adjusts the amount to expand the original photo when printing...

Page 99: ...int with your product using any Windows application as described in these sections Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Selecting Basic P...

Page 100: ...File menu or another command See your application s help utility for details 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings window 4 For the Paper Source setting select where you loaded the paper you want to print on ...

Page 101: ...elect the Quality setting that matches the print quality you want to use 10 Select a Color option To print a color document or photo select the Color setting To print text and graphics in black or shades of gray select the Black Grayscale setting 11 To print on both sides of the paper select a 2 Sided Printing option 12 To print multiple pages on one sheet of paper or print one image on multiple s...

Page 102: ...Rear Paper Feed Slot Selects the paper in the rear feed slot as the paper source WF 7720 Auto Select Automatically selects the paper source based on the selected paper size Paper Cassette 1 Selects the paper in cassette 1 as the paper source Paper Cassette 2 Selects the paper in cassette 2 as the paper source Rear Paper Feed Slot Selects the paper in the rear feed slot as the paper source Parent t...

Page 103: ...Poster 2 2 Poster 3 3 Poster 4 4 Poster Prints one image on multiple sheets of paper to create a larger poster Click the Settings button to select image layout and guideline options Parent topic Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows You can print on both sides of the paper by selecting one of the 2 Sided Printing options on the Main tab Note Some o...

Page 104: ...104 Auto Short edge binding to print your double sided print job by automatically flipping the paper on the short edge 2 Click the Settings button You see this window ...

Page 105: ...sets the Adjustments options for that document type 7 If necessary select the Adjustments options you want to use 8 Click OK to return to the Main tab 9 Print a test copy of your double sided document to test the selected settings 10 Follow any instructions displayed on the screen during printing Double sided Printing Options Windows Print Density Adjustments Windows Parent topic Printing with Win...

Page 106: ...ct the Booklet checkbox and a binding option to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows Print Density Adjustments Windows You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double sided print job Print Density Sets the level of ink coverage for double sided printing Incre...

Page 107: ...ion to size your image to fit the paper you loaded Select the size of your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage Select the percentage in the menu 2 Select one of the fol...

Page 108: ... customize the text and location of the header or footer 4 To add a password to your print job select the Confidential Job checkbox then enter a password Confidential jobs are stored in the product s memory without being printed To print the job enter the password for the confidential job on the product s control panel Note Confidential print jobs are cleared from the product s memory after printi...

Page 109: ...or tones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an int...

Page 110: ...o increase readability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Print Text in Black Prints colored text in black For Color Text Prints colored text on a background pattern or underlined For Color Graphs a...

Page 111: ...ettings options to add headers or footers when you print The items are available to print at the top or bottom of your pages in either the left right or center of the page Note These settings are not saved with your document You can select to print the following information User Name Computer Name Date Date Time Document Name Collate Number copy number Note The user name computer name date and tim...

Page 112: ...ws Selecting a Printing Preset Windows For quick access to common groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab ...

Page 113: ...lace your cursor over one of the Printing Presets to view its list of settings 3 Click on a preset to change its settings or use any of the available options on the screen to control your printing presets 4 To choose a preset for printing select it 5 Click OK ...

Page 114: ...y to all the print jobs you send to your product 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options 4 Click the Extended Settings button ...

Page 115: ...he Extended Settings window Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect may reduce print speed Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper Short Grain Paper Prevent...

Page 116: ...fine screening pattern Prints graphics with a finer screening pattern Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Output 1 page documents facedown in 2 Sided mode Outputs single sided pages in a 2...

Page 117: ...117 You see your application s Print window such as this one 2 Click OK or Print to start printing Checking Print Status Windows Parent topic Printing with Windows ...

Page 118: ...Your Document or Photo Windows Selecting Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Access the Windows Desktop and right click the icon for your product in the right side ...

Page 119: ...d for printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right cl...

Page 120: ... the printer software window The printer software screens appear in the language you selected the next time you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature ...

Page 121: ...ic update feature you can check for updates manually Parent topic Printing with Windows Printing with the Built in Epson Driver Windows 10 S You can print with the built in Epson printer driver using any printing program on Windows 10 S as described in these sections Note The built in Epson driver in Windows 10 S does not include all the available print settings for your product To print with addi...

Page 122: ...document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see a window...

Page 123: ... for details 5 Click the Advanced button You see a window like this 6 Select the size of the paper you loaded as the Paper Size setting 7 To print multiple copies select or enter the number as the Copy Count setting 8 To print multiple copies of multi page documents in sets select the Collated checkbox 9 Click OK You return to the printing preferences window ...

Page 124: ...124 10 Select the Layout tab 11 Select the orientation of your document as the Orientation setting ...

Page 125: ... s Print window 14 Click OK or Print to start printing Parent topic Printing with the Built in Epson Driver Windows 10 S Printing on a Mac You can print with your product using any Mac printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website Selecting Basic Print Settings Mac S...

Page 126: ...basic settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer s...

Page 127: ...Note The print window may look different depending on the Mac OS version and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 128: ...print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu ...

Page 129: ...ils 11 Select the Print Quality setting you want to use 12 Select the Borderless checkbox if you want to print a borderless photo If the option is grayed out change the Media Type setting to a paper type that supports borderless printing 13 Select any of the available print options Paper Source Options Mac Print Quality Options Mac Print Options Mac Parent topic Printing on a Mac Related reference...

Page 130: ... Cassette 1 Selects the paper in cassette 1 as the paper source Cassette 2 Selects the paper in cassette 2 as the paper source Rear Paper Feed Slot Selects the paper in the rear feed slot as the paper source Parent topic Selecting Basic Print Settings Mac Print Quality Options Mac You can select any of the available Print Quality options to fine tune the quality of your print Some settings may be ...

Page 131: ...If you select the Min option for the Expansion setting you may see white borders on your printed photo Parent topic Selecting Basic Print Settings Mac Selecting Page Setup Settings Mac Depending on your application you may be able to select the paper size and orientation settings from the print window Note If you do not see these settings in the print window check for them in your application befo...

Page 132: ...f your document or photo as shown in the print window Note If you are printing an envelope select the icon Note You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop up menu and selecting a scaling option Parent topic Printing on a Mac Related references Borderless Paper Type Compatibility Selecting Print Layout Options Mac You can select a variety of lay...

Page 133: ...o invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing on a Mac Selecting Double sided Printing Settings Mac You can print on both sides of the paper by selecting Two sided Printing Settings from the pop up menu on the print window Note Some options may be pre selected or unavailable depending on other settings you have chosen or ...

Page 134: ... document to test the selected settings 5 Follow any instructions displayed on the screen during printing Double sided Printing Options and Adjustments Mac Parent topic Printing on a Mac Double sided Printing Options and Adjustments Mac You can select any of the available options in the Two sided Printing Settings or Output Settings pop up menu to set up your double sided print job Long Edge bindi...

Page 135: ...de of the paper before printing the other side in double sided printing Parent topic Selecting Double sided Printing Settings Mac Managing Color Mac You can adjust the Color Matching and Color Options settings to fine tune the colors in your printout or turn off color management in your printer software 1 Select Color Matching from the pop up menu in the print window 2 Select one of the available ...

Page 136: ...o Advanced Settings and select settings for Brightness Contrast Saturation and individual color tones You can also select a color Mode setting for printing photos and graphics and the Fix Red Eye setting to reduce or remove red eye in photos Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of fl...

Page 137: ...pply to all the print jobs you send to your product 1 In the Apple menu or the Dock select System Preferences 2 Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies 3 Select Driver or Options You see a screen like this 4 Select any of the available printing preferences 5 Click OK Printing Preferences Mac Parent topic Printing on a Mac ...

Page 138: ...t quality Output documents for filing Outputs all landscape portrait 1 sided and 2 sided documents in the same orientation for easier filing Remove white borders Removes white margins that may appear when you print borderless photos Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions Establish bidirectiona...

Page 139: ...t window Checking Print Status Mac Parent topic Printing on a Mac Checking Print Status Mac During printing you can view the progress of your print job control printing and check ink status 1 Click the printer icon when it appears in the Dock ...

Page 140: ...r Hold To resume a print job click the paused print job and click or Resume To pause printing for all queued print jobs click Pause or Pause Printer To display other printer information click Settings or Supply Levels Parent topic Printing Your Document or Photo Mac Cancelling Printing Using a Product Button If you need to cancel printing press the stop button on your product Parent topic Printing...

Page 141: ...an an image to a variety of destinations using your product s control panel Your product automatically selects suitable default scan settings but you can view or change them as necessary 1 Make sure you installed the product software and connected the product to your computer or network Note Restart your computer after installing the product software to enable scanning from the control panel Also ...

Page 142: ...s Cloud sends your scanned files to a destination that you have registered with Epson Connect Computer WSD lets you manage network scanning in Windows 10 Windows 8 x Windows 7 or Windows Vista English only To use this feature you must first set up WSD Web Services for Devices on the computer 6 Follow the instructions in the links below to complete your scan Changing Default Scan Job Settings Scann...

Page 143: ...our product if necessary 3 Click Make Job Settings 4 Open the Edit Job Settings drop down list and select the scan job settings you want to view or change 5 Change the settings as necessary 6 Click OK 7 Click Close to close the Event Manager window Parent topic Starting a Scan Using the Product Control Panel Scanning to Email You can scan an original and email the scanned file using your product s...

Page 144: ...e this 4 Select Email You see a screen like this 5 Do one of the following Select Contacts and choose an email address from the Contacts list Select Keyboard to use the displayed keyboard to enter the address for the recipient and press OK ...

Page 145: ...the Product Control Panel Related tasks Entering Characters on the LCD Screen Creating Contacts for Scanning Configuring Email Server Settings Related topics Placing Originals on the Product Scanning to a Network Folder or FTP Server You can scan an image and save it to a network folder using your product s control panel You can either enter the folder path directly on the product s control panel ...

Page 146: ...ke this 5 Do one of the following Select Contacts and choose an entry from the list Select Keyboard then select the Communication Mode field and select Network Folder SMB or FTP Select the Location field enter the folder location and select OK Enter other information as necessary ...

Page 147: ...Scroll down and change the File Name if necessary 9 Select any additional scan settings as necessary 10 Select Presets to save your scan settings 11 Select Save Your product scans your original and saves it in the selected location Parent topic Starting a Scan Using the Product Control Panel Related tasks Creating Contacts for Scanning Entering Characters on the LCD Screen Control Panel Scanning O...

Page 148: ... path to send or save scanned images Color Mode Color Select whether to scan images in color or black and white B W File Format JPEG Select for photos You can also select the Compression Ratio PDF Select for documents You can also select the Compression Ratio and PDF Settings TIFF Single Page Select for scanned files that you can print from a device Multi Page TIFF documents are scanned in black a...

Page 149: ... binding holes on a document Off Subject Lets you enter a subject for your email Attached File Max Size Various sizes Lets you select the maximum file size that can be attached to an email File Name Lets you enter a prefix the date and the time to the file name for your scanned file Note When you turn on password settings you can use the LCD screen keyboard to set the password Parent topic Startin...

Page 150: ...ndows 10 Click and select EPSON Epson Scan 2 Windows 8 x Navigate to the Apps screen and select Epson Scan 2 Windows other versions Click or Start and select All Programs or Programs Select EPSON Epson Scan 2 Epson Scan 2 Mac Open the Applications folder open the Epson Software folder and select Epson Scan 2 ...

Page 151: ...151 You see an Epson Scan 2 window like this ...

Page 152: ...n You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you may need to select your product as the source first If you see a Select S...

Page 153: ...153 You see an Epson Scan 2 window like this ...

Page 154: ...t app from your device s app store or from Epson s website 2 Place your original on the product for scanning 3 Open the Epson iPrint app and select your product 4 Select the scan settings and scan your original 5 Save your scanned image to a file or cloud location Parent topic Starting a Scan Related tasks Printing and Scanning with NFC from Your Android Device Using the Epson iPrint Mobile App Sc...

Page 155: ...155 1 Start Epson Scan 2 You see this window ...

Page 156: ...n setting you want to use for your scan 7 Select the Rotate setting to rotate the scanned image 8 Select the Correct Document Skew setting to correct skewed originals image contents or both 9 Click the Preview button Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window 10 Reinsert your original into the ADF if necessary 11 Select any of the additional settings th...

Page 157: ...nning settings on the Epson Scan 2 Main Settings tab Not all adjustment settings may be available depending on other settings you have chosen Add or edit pages after scanning Lets you add remove or edit the pages in a scan including rotating pages and changing the page order Note To save multiple pages in a single file you must select a file format that supports multiple pages such as PDF or Multi...

Page 158: ... areas of the overall scanned image Gamma Adjusts the midtone density of the scanned image Unsharp Mask Makes the edges of certain image areas clearer Turn off this option to leave softer edges Descreening Removes the ripple pattern that might appear in subtly shaded image areas such as skin tones This option improves results when scanning magazines or newspapers The results of descreening do not ...

Page 159: ...our original in the product for scanning 2 Start Epson Scan 2 3 Select your scan settings 4 Click Preview and adjust the area you want to scan if necessary 5 If you are using the ADF reload the ejected original 6 Select Searchable PDF as the Image Format setting 7 Select Options from the Image Format list You see this window 8 Select any of the options on the General tab 9 Select the Text tab 10 M...

Page 160: ...compression the lower the image quality The TIFF format is recommended when you need to modify or retouch your scanned image PNG png An image format that does not lose quality during editing TIFF tif A file format created for exchanging data between many programs such as graphic and DTP software Multi TIFF tif A TIFF file format when multiple pages are saved to the same file allowing you to edit t...

Page 161: ...arge it later in an image editing program Increase the Epson Scan 2 Resolution setting in your scan Increase the resolution by the same amount you will increase the image size to retain a high image quality For example if the resolution is 300 dpi dots per inch and you will double the image size later change the Resolution setting to 600 dpi You will scan the image at 100 or smaller size Select th...

Page 162: ...he displayed keyboard to enter a word to use when searching for an entry up to 30 characters and press OK This field is optional 11 Do one of the following For an email contact select the Email Address field use the displayed keyboard to enter the address and press OK For a network folder or FTP location select the Communication Mode field and select Network Folder SMB or FTP Then select the Locat...

Page 163: ...163 FTP ftp host name folder name 12 Select OK Note If you need to edit or delete scanning contacts the procedures are the same as for fax contacts Parent topic Scanning in Epson Scan 2 ...

Page 164: ...nswering Machine Setting Up Fax Features Setting Up Contacts and Contact Groups Sending Faxes Receiving Faxes Checking Fax Status Printing Fax Reports Connecting a Telephone or Answering Machine You must connect your product to a telephone wall jack to send or receive faxes If you want to use the same telephone line to receive calls you can connect a telephone or answering machine to your product ...

Page 165: ...our product Note If you have a DSL or ISDN connection you must connect the appropriate DSL filter or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product Contact your DSL or ISDN provider for the necessary equipment ...

Page 166: ...166 DSL connection 1 Telephone wall jack 2 DSL filter 3 DSL modem ...

Page 167: ...167 ISDN connection 1 ISDN wall jack 2 Terminal adapter or ISDN router ...

Page 168: ...a telephone or answering machine to your product using a second phone cable remove the cap from the EXT port on your product 3 Connect a second phone cable to your telephone or answering machine and to the EXT port on your product ...

Page 169: ...nt to use Note If you leave your product unplugged for a long period of time you may need to reset the date and time settings for faxes Setting Up Basic Fax Features Selecting Advanced Fax Settings Setting Up the Fax Utility Windows Setting Up Fax Features Using the Fax Utility Mac Parent topic Faxing Setting Up Basic Fax Features See these sections to select the basic settings you need to use the...

Page 170: ...ect a ring pattern other than All Receive Mode is automatically set to Auto 6 On the Receive Mode Setting screen do one of the following If you have connected an external telephone or answering machine to the product select Yes If you did not connect an external telephone or answering machine select No Receive Mode is automatically set to Auto otherwise you cannot receive faxes 7 On the next Recei...

Page 171: ...e Branch Exchange is used in office environments where an external access code such as 9 must be dialed to call an outside line The default Line Type setting is PSTN Public Switched Telephone Network which is a standard home phone line 1 Press the home button if necessary 2 Select Settings General Settings Fax Settings Basic Settings Line Type PBX You see a screen like this 3 Select Access Code an...

Page 172: ...ike this 3 Select the number of rings and select OK Make sure to select a number higher than the number of rings your answering machine is set to for answering a call Note An answering machine picks up every call faster than the product but the product can detect fax tones and start receiving faxes If you answer the phone and hear a fax tone check that the product has started receiving the fax the...

Page 173: ...main Fax screen 4 Select the group of settings you want to change Send Settings Fax Receive Settings Fax Report Settings Fax Basic Settings Fax Security Settings Fax Parent topic Setting Up Fax Features Send Settings Fax Select the send options you want to use for outgoing faxes Setting Options Description Auto Rotation Off Sends an A4 or letter size document that is placed long edge first into th...

Page 174: ...connected to the printer Save to Memory Device Converts received faxes to PDFs and saves them on an external memory device connected to the printer Forward Forwards received faxes to another fax machine or converts them to PDFs and forwards them to a shared folder on a network or an email address Forwarded faxes are deleted from the printer Email Notifications Sends an email notification after a f...

Page 175: ... Off 2 Sided On Select On to print incoming faxes double sided You can also select the Binding Margin Off Print Start Timing All Pages Received Select to print incoming faxes after the product receives all of the pages of the document First Page Received Select to print incoming faxes as soon as the product receives the first page of the document Collation Stack On Select On to print incoming faxe...

Page 176: ...ry 30 fax jobs are completed On Time Prints a fax log at a specified time If the number of completed fax jobs exceeds 30 the fax log prints before the specified time Attach Fax Image to Report Off Does not include an image on the Transmission Report On Large Image Prints a Transmission Report that includes the upper part of the first page of the sent document On Small Image Prints a Transmission R...

Page 177: ...al tone detection which may be necessary if the product is connected to a PBX Private Branch Exchange or a TA Terminal Adapter However turning this setting off may cause the product to drop the first digit of a fax number Line Type PSTN Selects a standard phone line Public Switched Telephone Network PBX Selects Private Branch Exchange the type of phone line used in office environments where an acc...

Page 178: ...rings your answering machine is set to answer a call Remote Receive Off Lets you start receiving faxes using your phone instead of operating the product if the Receive Mode is set to Auto When you select On you must also set a Start Code If you are using a cordless handset with its base connected to the product you can start receiving the fax by entering the code using the handset On Start Code Re...

Page 179: ...sing of your product Parent topic Selecting Advanced Fax Settings Setting Up the Fax Utility Windows You can set up the FAX Utility for Windows for use with your product Note Before using the FAX Utility for Windows make sure you have set up the fax features on your product using the product control panel Also first confirm that you can send and receive faxes using the control panel 1 Do one of th...

Page 180: ...180 The first time you use the FAX Utility you see this introduction window 3 Read about the FAX Utility and click Close at the bottom of the window ...

Page 181: ...ansfer your product s fax settings to the FAX Utility Note For detailed information click Help or Open Online Help Parent topic Setting Up Fax Features Setting Up Fax Features Using the Fax Utility Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac ...

Page 182: ...rompts that appear on the screen to enter your fax header information and select your fax settings Note For detailed information select the FAX Utility icon Parent topic Setting Up Fax Features Setting Up Contacts and Contact Groups You can set up a list of contacts and their fax numbers so you can quickly select them for faxing You can also set up contact groups to send a fax message to multiple ...

Page 183: ...contacts contact your administrator for assistance Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic Setting Up Contacts and Contact Groups Creating a Contact You can create a list of contacts to save frequently used fax numbers Note You can create up to 100 contacts and contact groups combined 1 Press the home button if nece...

Page 184: ...t the Add Contact icon 5 Select Add Contact You see a screen like this 6 Select the registry number you want to use for the contact you are adding 7 Select the Name field use the displayed keyboard to enter the contact name up to 30 characters and select OK ...

Page 185: ...ter an outside line access code such as 9 at the beginning of the fax number If the access code has been set up in the Line Type setting enter the pound sign instead of the code 10 Set any additional settings as necessary 11 Select OK to save the entry Parent topic Setting Up Contacts Using the Product Control Panel Editing or Deleting a Contact You can edit or delete any of the contacts on your l...

Page 186: ...t OK Parent topic Setting Up Contacts Using the Product Control Panel Creating a Contact Group You can create a group of contacts so that you can easily send faxes to multiple recipients Note You can create up to 100 contacts and contact groups combined You must create a contact before creating a contact group 1 Press the home button if necessary 2 Select Fax You see a screen like this 3 Select Co...

Page 187: ...cters and select OK This field is optional 9 Select the Contact s Added to the Group field You see your contacts list 10 Select each contact you want to include in your group Select Close when complete A check mark appears next to each selected contact 11 Select OK to save the entry Parent topic Setting Up Contacts Using the Product Control Panel Editing or Deleting a Contact Group You can edit an...

Page 188: ...ct the icon next to the group you want to edit or delete You see a screen like this Note If you want to delete the entire group select Delete 5 To edit the group select Edit 6 Change the group name or contacts included as necessary 7 Select OK when complete ...

Page 189: ...ook to the PC FAX Phone Book in the FAX Utility for Windows 1 Do one of the following Windows 10 Click and select EPSON Software Windows 8 x Navigate to the Apps screen Windows other versions Click or Start Programs or All Programs EPSON Software 2 Select FAX Utility The first time you use the FAX Utility you see this introduction window 3 Read about the FAX Utility and click Close at the bottom o...

Page 190: ...ontacts 5 Do one of the following To edit a contact select it in the list and click the icon To delete a contact select it in the list and click the icon 6 To import fax numbers from your Windows Address Book into the FAX Utility PC FAX Phone Book select Edit PC FAX Phone Book ...

Page 191: ...up your speed dial and group dial lists using the FAX Utility The utility also lets you import fax numbers from the MacAddress Book and back up fax numbers to your product s memory Note You can create up to 60 speed dial and group dial entries combined 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select the FAX option for your product a...

Page 192: ...192 You see this window 3 Select your FAX product in the Printer list 4 Select Speed Dial Group Dial List You see this window ...

Page 193: ...MacAddress book click the icon 9 When you are finished click the icon to save the entries to your product s memory Parent topic Setting Up Contacts and Contact Groups Sending Faxes See these sections to send faxes using your product Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility Windows Sending Faxes Using the Fax Utility Mac Parent topic Faxing Sending Faxes from...

Page 194: ...elect Fax You see a screen like this Note To fax a double sided document place your document in the ADF and turn on the ADF 2 Sided setting You cannot fax double sided documents in color 4 Do one of the following to select fax recipients Manually enter a fax number Select Keypad and enter a fax number Select OK when done To add another fax number repeat the same steps You can also use the numeric ...

Page 195: ...nd white on the LCD press the icon If the preview looks incorrect select Retry reposition the document or change the fax settings and repeat this step You cannot send the fax in color after previewing it Note If you do not touch the preview screen for 20 seconds your product sends the fax automatically You cannot preview images when the Direct Send setting is turned on 7 If you want to save your f...

Page 196: ...t Specifies the document type of your originals and adjusts the quality of your copies Text Image Photo Color Mode B W Select whether to scan images in black and white or color Color Resolution Standard Adjusts the scan resolution and print quality of outgoing faxes Fine Super Fine Ultra Fine Density Varying levels Lets you select from various density levels Remove Background Auto Automatically re...

Page 197: ...y Send Off Select On to send the current fax before other faxes waiting to be sent On Send Fax Later Off Select On to send the current fax at a selected time On Add Sender Information Off Lets you include a header your phone number or a destination list in the selected location on your outgoing faxes Outside of Image Inside of Image Notify Send Result Off Sends a notification to the selected email...

Page 198: ...er a fax number or select a number from the Contacts or Recent lists 5 Select Fax Settings 6 Select Send Fax Later 7 Select On 8 Select Time use the displayed keypad on the LCD screen to enter your desired time and select OK 9 Select Send Note To cancel faxing select Cancel After scanning your originals your product dials the number and sends the fax at the specified time Note If the product is tu...

Page 199: ...on if necessary 3 Select Fax Box 4 Select Polling Send Board 5 Seelct Polling Send 6 If you need to change any fax settings select the icon select Settings and change the settings 7 Select Add Document 8 Select Store Your document is scanned and stored until you overwrite it or delete it Note To display the stored job press the Job Status button Parent topic Sending Faxes from the Product Control ...

Page 200: ...ments 11 Select the stored fax job you want to send 12 Select Start Sending Parent topic Sending Faxes from the Product Control Panel Dialing Fax Numbers from a Connected Telephone If you connected a telephone to the EXT port on your product you can send a fax by dialing the fax number from the connected telephone If the recipient s phone number and fax number are the same you can speak to the rec...

Page 201: ...x on the LCD screen You see this screen 5 Select Fax Settings and select settings as necessary Note Your product now communicates with the recipient s fax machine Do not hang up the telephone 6 When you hear a fax tone select Send to start sending the fax Note If your recipient s fax machine does not print in color your fax is automatically sent in black and white 7 Hang up the telephone Parent to...

Page 202: ...ect your product with the FAX option as the printer 3 To change the Paper Size Orientation Color Image Quality or Character Density settings click the Preferences or Properties button Note If you see a Setup Printer or Options button click it Then click Preferences or Properties on the next screen For more information about selecting fax print settings click Help 4 Select the Page Range as necessa...

Page 203: ...203 If you re faxing for the first time you see a window like this one 6 Enter your sender information so that recipients can identify the origin of the fax Then click OK to save the sender information ...

Page 204: ...ng the Epson FAX Utility click Help 8 Select a cover sheet and enter a subject and message then click Next 9 Click Send to transmit your fax Parent topic Sending Faxes Sending Faxes Using the Fax Utility Mac You can send a fax from a Mac printing program using the FAX Utility You can fax up to 100 pages at a time including a cover sheet 1 Open the file you want to fax ...

Page 205: ...your application s help utility for details 3 Select your product FAX option as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button to expand the print window 5 Select the number of pages you are faxing as the Pages setting Note Leave the Copies setting set to 1 6 Select Recipient Settings from the pop up menu ...

Page 206: ...following to choose your recipient Select a name or group from the Recipient List Enter a name company and fax number and click the button Click the icon and select a recipient from your address book 8 Select Fax Settings from the pop up menu ...

Page 207: ... your product Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Forwarding Received Faxes Receiving a Fax by Polling Saving Faxes to an External USB Device Saving and Viewing Received Faxes Selecting Received Fax Options Using the Fax Utility Windows Parent topic Faxing Fax Reception Your product will automatically receive and print faxes when you set the Receive Mode to Auto ...

Page 208: ...General Settings Fax Settings Basic Settings Receive Mode If an answering machine is connected make sure the product s Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call For example if the answering machine is set to pick up on the fourth ring set the product to pick up on the fifth ring or later Parent topic Receiving Faxes Related refere...

Page 209: ...ecessary 2 Select Settings General Settings Fax Settings Receive Settings Save Forward Settings Unconditional Save Forward Forward 3 Select Yes Note If you want to print the fax automatically before forwarding it select Yes and Print 4 Select Add Entry select the forwarding destination from the contacts list and select Close 5 Confirm the displayed forwarding destinations and select Close 6 Under ...

Page 210: ...ax Parent topic Receiving Faxes Saving Faxes to an External USB Device You can save incoming faxes to an external USB device connected to your product 1 Insert an external USB device into the product s USB port 2 Press the home button if necessary 3 Select Settings General Settings Fax Settings Receive Settings Save Forward Settings Unconditional Save Forward 4 Select Save to Memory Device 5 Selec...

Page 211: ...ccess the inbox contact your administrator for assistance 1 Press the home button if necessary 2 Select Settings General Settings Fax Settings 3 To save received faxes select Receive Settings Save Forward Settings Unconditional Save Forward 4 Select Save to Inbox to turn on the setting 5 Press the home button again 6 Select Fax Box You see a screen like this 7 Do one of the following to view store...

Page 212: ...options and follow the on screen instructions Note Delete faxes after you print or view them to free up the product s memory When the memory is full you can only forward or print incoming faxes Parent topic Receiving Faxes Selecting Received Fax Options Using the Fax Utility Windows You can select options for use with received faxes using the FAX Utility for Windows 1 Do one of the following Windo...

Page 213: ...213 The first time you use the FAX Utility you see this introduction window 3 Read about the FAX Utility and click Close at the bottom of the window ...

Page 214: ...received faxes on this computer 5 Select the destination folder and other options and click OK You return to the FAX Utility window 6 To receive notifications when received faxes arrive in the selected destination folder on your computer select Notify me if new faxes exist in forwarding folders ...

Page 215: ...utton if necessary 2 Select Fax You see a screen like this 3 Select the icon 4 To check the history of faxes that have been sent or received select Transmission Log and select the job you want to check Note If you see a numbered icon above the icon on your product s LCD screen or the Received Fax light is flashing received faxes have been temporarily saved to the product s memory 5 To check the st...

Page 216: ...een like this 3 Press the icon 4 Select Fax Report 5 Select the fax report you want to print Fax Report Options Parent topic Faxing Fax Report Options Select the fax report or list you want to print Last Transmission Print a report on the fax that was previously sent or received through polling Fax Log Print a report on recent fax transmissions Stored Fax Documents Print a list of the fax jobs cur...

Page 217: ...e current fax communication settings Conditional Save Forward List Print a list of the current conditional save forward settings Protocol Trace Print a detailed report for the previously sent or received fax Parent topic Printing Fax Reports ...

Page 218: ... the product USB Device File Specifications Parent topic Using External USB Devices with Your Product USB Device File Specifications You can use USB devices with your product containing files that meet these specifications File format JPEG with the DCF Design Rule for Camera File system version 1 0 or 2 0 standard TIFF 6 0 compliant uncompressed images RGB full color or binary not CCITT encoded Im...

Page 219: ...from the flash drive 2 Pull the USB device or cable out of the USB port on the front of the product Parent topic Using External USB Devices with Your Product Viewing and Printing from the LCD Screen See these sections to view and print photos or other files displayed on your product s LCD screen Printing JPEG Photos Printing TIFF Files Print Setting Options Device Mode Parent topic Using External ...

Page 220: ...nt then press the left or right arrow buttons to scroll through and select additional photos Or you can select Tile View to select additional photos In Tile View select the thumbnail images of the photos you want to print To select all photos select the icon and select Select All Images Select Yes 4 Select Proceed to Print You see a screen like this ...

Page 221: ...select and print TIFF files from a USB flash drive 1 Press the home button if necessary 2 Select Memory Device TIFF You see a list of the available files 3 Select the file you want to print You see information about the file 4 Do the following as necessary To change the print settings select Basic Settings or Advanced and select the necessary settings To print more than one copy select Copies and ...

Page 222: ...Color Prints the photo in color Advanced settings Print settings Available options Description Layout 1 Up Leaves a small margin around the image Borderless Expands the image to the edge of the paper slight cropping may occur 20 up Prints 20 images on one page Index Prints thumbnail images with file information Fit Frame On Automatically crops the photo to fit into the selected photo layout Off Tu...

Page 223: ...ue you may want to turn off Fix Photo to retain the special color effects Parent topic Viewing and Printing from the LCD Screen Transferring Files on a USB Device You can transfer files to and from a USB device inserted into the USB port on the front of your product Setting Up File Sharing for File Transfers from Your Computer Transferring Files from a USB Device to Your Computer Parent topic Usin...

Page 224: ... you are printing from the device 1 Make sure your product is connected to a computer 2 Insert a USB device or its USB cable into the USB port on the front of your product 3 Do one of the following to access your USB device files from your computer Windows Open the My Computer Computer This PC or Windows Explorer utility then select the removable disk icon Mac with a USB connection Look for the re...

Page 225: ...d folder on your computer or on your USB device Note Your product s LCD screen does not update to display new information about your USB device after you copy files to it or delete files from it Remove and insert the USB device to update the information Parent topic Transferring Files on a USB Device ...

Page 226: ...hase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Printing with Black Ink and Expended Color Cartridges Conserving Low Black Ink with Windows Replacing the Maintenance Box Check Cartridge and Maintenance Box Status Your product and its software will let you know when an ink cartridge is low or expended or when the maintenance box needs to be replaced Checking Car...

Page 227: ...ng and Installing Ink Cartridges Checking Cartridge and Maintenance Box Status Windows A low ink reminder appears if you try to print when ink is low and you can check your cartridge or maintenance box status at any time using a utility on your Windows computer 1 To check your status access the Windows Desktop and double click the icon for your product in the right side of the Windows taskbar or c...

Page 228: ...en Note If any of the cartridges installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status 3 To disable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences ...

Page 229: ...rts checkbox at the bottom of the screen 5 To disable promotional offers deselect the Display Epson Offers checkbox 6 Click OK Parent topic Check Cartridge and Maintenance Box Status Related tasks Replacing the Maintenance Box Removing and Installing Ink Cartridges ...

Page 230: ...the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Select EPSON Status Monitor You see this window 3 Do the following as necessary You can update the ink cartridge and maintenance box status by clicking Update ...

Page 231: ...ly or at all Epson periodically provides firmware updates to address issues of security performance minor bug fixes and ensure the printer functions as designed These updates may affect the functionality of third party ink Non Epson branded or altered Epson cartridges that functioned prior to a firmware update may not continue to function The included initial cartridges are designed for reliable p...

Page 232: ...ld ones Caution Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out Do not open ink cartridge packages until you are ready to install the ink Cartridges are vacuum packed to maintain reliability 1 Turn on your product If an ink cartridge is expended you see a message on the LCD screen Note which cartridges need to be replac...

Page 233: ... cartridge cover Note Dispose of used cartridges carefully Do not take the used cartridge apart or try to refill it Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep ink cartridges out of the reach of children ...

Page 234: ...artridge four or five times as shown Then remove the cartridge from the package Caution Do not remove any labels or seals or ink will leak Do not touch the green chip on the cartridge Install the new cartridge immediately after removing the old one if you do not the print head may dry out and be unable to print ...

Page 235: ...235 6 Remove only the yellow tape 7 Insert the new cartridge into the holder and push it down until it clicks into place ...

Page 236: ...ion If you remove an ink cartridge for later use protect the ink supply area from dirt and dust and store it in the same environment as the printer The valve in the ink supply port is designed to contain any excess ink but do not touch the ink supply port or surrounding area Always store ink cartridges with the label facing up do not store cartridges upside down Parent topic Replacing Ink Cartridg...

Page 237: ...nd install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Note To use this feature Epson Status Monitor must be enabled 1 Click Stop or Cancel Print to cancel your print job 2 Load plain paper or an envelope in your product 3 Access the print settings in your print application 4 Click the Main tab 5 Select Plain Pape...

Page 238: ...essage screen appears on another computer on a network you may need to cancel the print job using the product control panel 3 In the Apple menu or the Dock select System Preferences 4 Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies 5 Select Driver or Options You see a screen like this 6 Select On as the Permit temporary black printing setting 7 Clic...

Page 239: ...pears when black ink runs low and there is more color ink Note The window appears only when you have selected Plain Paper Bright White Paper as the paper type setting and depends on other selected print settings To use this feature Epson Status Monitor must be enabled Click Yes to use a mixture of color inks to create black or No to continue using the remaining black ink for the document you are p...

Page 240: ...on Do not reuse a maintenance box that has been removed and left uninstalled for more than a week Keep the maintenance box away from direct sunlight 1 Remove the new maintenance box from its package Caution Do not touch the green chip on the maintenance box 2 Press the tabs and open the rear cover ...

Page 241: ... wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out immediately Keep the maintenance box out of the reach of children and do not drink the ink 4 Place the used maintenance box in the plastic bag that came with the new maintenance box Seal the bag and dispose of it carefully ...

Page 242: ...he new maintenance box into the holder and push it all the way in 6 Close the rear cover Parent topic Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box ...

Page 243: ...ce If your printouts become too light or you see dark or light bands across them you may need to clean the print head nozzles Cleaning uses ink so clean the nozzles only if print quality declines You can check for clogged nozzles before you clean them so you don t clean them unnecessarily Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a ca...

Page 244: ...your product 1 Make sure there are no errors on the LCD screen 2 Load a few sheets of plain paper in the cassette or in Cassette 1 if your product has two cassettes 3 Press the home button if necessary 4 Select Settings Maintenance Print Head Nozzle Check You see a screen like this 5 Select Start The nozzle pattern prints ...

Page 245: ...zzles and repeat the process as necessary Caution Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print If you don t see any improvement after cleaning the print head up to 4 times wait at least 6 hours without printing or longer if printing Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be...

Page 246: ...CD screen 2 Load a few sheets of plain paper in the cassette or in Cassette 1 if your product has two cassettes 3 Do one of the following Windows Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click Mac In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanne...

Page 247: ...247 You see a window like this 5 Click Print ...

Page 248: ...ng the print head up to 4 times wait at least 6 hours without printing or longer if printing Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Nozzle Check Related concepts Print Head Cleaning Related tasks Removing and Installing Ink Cartridges Loading Paper for Documents in the...

Page 249: ...ng the Print Head Using a Computer Utility Parent topic Print Head Maintenance Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product 1 Make sure there are no errors on the LCD screen 2 Load a few sheets of plain paper in the cassette or in Cassette 1 if your product has two c...

Page 250: ...ning the print head up to 4 times wait at least 6 hours without printing or longer if printing Then try cleaning the print head again If quality still does not improve contact Epson Parent topic Print Head Cleaning Related tasks Loading Paper for Documents in the Cassette Cleaning the Print Head Using a Computer Utility Cleaning the Print Head Using a Computer Utility You can clean the print head ...

Page 251: ... click Mac In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 4 Select Head Cleaning You see a window like this 5 Select the cleaning cycle you want to run based on the nozzle check pattern 6 Click Start to begin the cleaning cycle ...

Page 252: ...ck Finish If there are gaps or the pattern is faint click Clean to clean the print head again If you don t see any improvement after cleaning the print head up to 4 times wait at least 6 hours without printing or longer if printing Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Hea...

Page 253: ...reen 2 Load a few sheets of plain paper in the cassette or in Cassette 1 if your product has two cassettes 3 Press the home button if necessary 4 Select Settings Maintenance Print Head Alignment 5 Select one of the following options Vertical Alignment if your printout is blurry Horizontal Alignment if your printout contains horizontal banding 6 Follow the on screen instructions to print an alignme...

Page 254: ... clean the rollers 1 If printouts are smeared or scuffed load plain paper in the paper source that you want to clean in this size Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 2 Select Settings Maintenance Paper Guide Cleaning 3 Select the paper source you want to clean 4 Follow the on screen instructions to clean the paper guide 5 Repeat these steps as necessary until the paper...

Page 255: ...ene alcohol or paint thinner to clean the product or you may damage it Do not use oil or other lubricants inside the product or let water get inside it Close the rear paper feed slot when you are not using it to keep out dust 1 Turn off the product 2 Unplug the power cable 3 Disconnect any connected cables 4 Remove all the paper from the product 5 Clean the outer case and control panel with a soft...

Page 256: ...crofiber is recommended moistened with a little glass cleaner Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force Note If lines appear on the printout or in scanned images carefully clean the scanner glass on the left 8 Open the ADF cover ...

Page 257: ...recommended to clean the rollers and the interior of the ADF Parent topic Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it a long distance prepare it for transportation as described here ...

Page 258: ...ct placing it vertically or turning it upside down otherwise ink may leak Leave the ink cartridges installed Removing the cartridges can dry out the print head and may prevent the product from printing Note Before storing your product for a long period replace low expended or expired ink to help prevent the print head from drying out Store your product in a cool dry place 1 Turn off the product ...

Page 259: ...259 2 Lift up the scanner unit 3 Make sure the print head is in the home position on the right ...

Page 260: ...case with tape as shown Caution Do not touch the translucent film inside the product otherwise you may damage your product 5 Lower the scanner unit 6 Remove all the paper from the product 7 Unplug the power cable 8 Disconnect any connected cables ...

Page 261: ...equivalent materials with cushioning around the product Make sure the box adequately protects the product control panel Keep the product level during transportation If print quality has declined when you print again clean and align the print head Parent topic Cleaning and Transporting Your Product Related concepts Print Head Cleaning Print Head Alignment ...

Page 262: ...blems Uninstall Your Product Software Where to Get Help Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen You can also check for errors by pressing the Job Status button to display the Status Menu Note If the screen is dark press the screen to wake the product from sleep mode LCD screen message Condition solution Printer error Turn...

Page 263: ...PBX Private Branch Exchange phone line or Terminal Adapter turn off the Dial Tone Detection setting Failed to receive faxes because the fax data capacity is full Touch the Job Status at the bottom of the Home screen for details Press the Job Status button and select Printer Status to view and clear any errors The combination of the IP address and the subnet mask is invalid See your documentation f...

Page 264: ...s Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Duplexer Rear Cover Where to Get Help Paper Source Settings Options Related tasks Removing and Installing Ink Cartridges Connecting a Telephone or Answering Machine Related topics Wi Fi or Wired Networking Status Menu Error Codes If a job does not complete successfully you can check the error...

Page 265: ...nnected Connect the phone cable 208 The fax could not be sent to some of the specified recipients Print a fax log to check which recipients failed to receive the fax You may be able to resend a fax from the Job Status menu 301 401 There is not enough storage space available on the external memory device Clear space on the device or use a different device 302 402 The external memory device is write...

Page 266: ... There is not enough space available for saving the scanned files in the specified folder 328 428 The destination is incorrect or does not exist Check the setting entered as the Save Forward Destination folder 331 A communication error occurred while acquiring the destination list Make sure the product is connected to the network correctly Reduce the number of documents 333 The destination could n...

Page 267: ...blems Related concepts Scan Resolution Guidelines Related tasks Connecting a Telephone or Answering Machine Printing a Network Status Sheet Related topics Wi Fi or Wired Networking Sending Faxes Running a Product Check Running a product check helps you determine if your product is operating properly 1 Disconnect any interface cables connected to your product 2 Load plain paper in the product 3 Pre...

Page 268: ...stalling and reinstalling your printer software If the page prints but the nozzle check pattern has gaps clean the print head If the page does not print the product may have a problem Check the other solutions in this manual If they do not work contact Epson Parent topic Solving Problems Related concepts Print Head Cleaning Uninstall Your Product Software Related references Where to Get Help Reset...

Page 269: ...gs Resets all network settings Copy Settings Resets all settings for copying Scan Settings Resets all settings for scanning Fax Settings Resets all settings for faxing Clear All Data and Settings Resets all control panel settings including the contacts list You see a confirmation screen 4 Select Yes to reset the selected settings Select No if you want to cancel the operation Parent topic Solving P...

Page 270: ...f the product s print head stops moving or making noise and the charging process has not finished after 6 minutes turn off your product Turn it back on and check to see if charging is still in progress If it is still in progress contact Epson for help Parent topic Solving Setup Problems Software Installation Problems If you have problems while installing your product software try these solutions M...

Page 271: ...not Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point try these solutions If you are connecting the product via Wi Fi Protected Setup WPS and the Wi Fi icon on your product s LCD screen is not lit or does not appear make sure you select one of the WPS options from the product control panel within 2 minutes of pressin...

Page 272: ...make sure to enter the exact WEP key or WPA passphrase correctly Check if your computer is restricting the available wireless channels If so verify that your wireless access point is using one of the usable channels and change to a usable channel if necessary If you are using a Wi Fi Direct connection that suddenly disconnects the Wi Fi direct password on your device may have been changed If neces...

Page 273: ...ur router so note the next step before initializing it 4 Download your product software from the Epson website using the instructions on the Start Here sheet If you have replaced your router reinstall your product software to connect to the new router Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode If your router uses a single network nam...

Page 274: ...ervice provider for instructions Parent topic Solving Network Problems Related concepts Uninstall Your Product Software Cannot Print Over a Network If you cannot print over a network try these solutions Make sure that your product is turned on Make sure you install your product s network software as described in your product documentation Print a network status sheet and verify that the network se...

Page 275: ...different port or a different router access point switch or hub Try connecting with a different Ethernet cable Try printing to your product from another computer on the network Note If you are using a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode See your router documentation for instructions If you are connecting the product via EpsonNet Setup and the Wi Fi i...

Page 276: ...2 Utility Make sure your product is selected If necessary select the Other tab and click Reset Windows 8 x Navigate to the Apps screen select EPSON and select Epson Scan 2 Utility Make sure your product is selected If necessary select the Other tab and click Reset Windows other versions Click or Start All Programs or Programs EPSON Epson Scan 2 Epson Scan 2 Utility Make sure your product is select...

Page 277: ...c Solving Copying Problems Related concepts Print Head Cleaning Print Head Nozzle Check Product Makes Noise When It Sits for a While Your product is performing routine maintenance This is normal Parent topic Solving Copying Problems Solving Paper Problems Check these sections if you have problems using paper with your product Paper Feeding Problems Originals Do Not Feed From the Automatic Document...

Page 278: ... results follow these guidelines Use new smooth high quality paper that is not curled creased old too thin or too thick Load paper in the cassette printable side down Do not load binder paper with holes in the cassette Follow any special loading instructions that came with the paper Parent topic Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in t...

Page 279: ...dge guide Parent topic Solving Paper Problems Related references Document Jams in the Automatic Document Feeder Automatic Document Feeder ADF Specifications Related tasks Cleaning Your Product Paper Jam Problems Inside the Product If paper has jammed inside the product follow the steps here to clear the jam 1 Cancel the print job if necessary ...

Page 280: ...0 2 Remove any jammed paper from the rear paper feed slot 3 Lift the scanner unit Caution Do not touch the translucent film inside the printer Do not lift the scanner unit while the document cover is open ...

Page 281: ... check the other paper jam solutions Parent topic Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Duplexer Rear Cover Document Jams in the Automatic Document Feeder Paper Jam Problems in the Paper Cassette If paper has jammed in a paper cassette follow the steps here to clear the jam 1 Cancel the print job if necessary ...

Page 282: ...282 2 Pull out the paper cassette remove the paper cassette cover then carefully remove any jammed paper 3 Carefully remove any paper jammed inside the product 4 Gently insert the paper cassette ...

Page 283: ...er Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Duplexer Rear Cover Document Jams in the Automatic Document Feeder Paper Jam Problems in the Duplexer Rear Cover If paper has jammed in the duplexer rear cover follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Press the tabs and open the rear cover ...

Page 284: ...284 3 Remove the duplexer 4 Carefully remove any paper jammed inside the product Note Do not touch the paper rollers 5 Remove any jammed paper from the duplexer Rear ...

Page 285: ...285 Front 6 Open the duplexer ...

Page 286: ...286 7 Carefully remove any jammed paper stuck inside 8 Reinstall the duplexer ...

Page 287: ...per Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems Inside the Product Document Jams in the Automatic Document Feeder Document Jams in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder ADF follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Remove your originals from the ADF ...

Page 288: ...288 3 Lift up the ADF lever and open the ADF cover Caution Make sure you open the ADF cover before removing any jammed pages Otherwise the product may be damaged 4 Carefully remove any jammed pages ...

Page 289: ...289 5 Close the ADF cover then open the document cover 6 Carefully remove any jammed pages in the direction shown 7 Close the document cover ...

Page 290: ...nit Caution Do not touch the translucent film inside the printer Do not lift the scanner unit while the document cover is open 9 Remove any paper inside including torn pieces 10 Close the scanner unit 11 Reload your originals ...

Page 291: ...e solutions If paper does not eject fully you may have set the wrong paper size Cancel printing to eject the paper Select the correct paper size when you reprint If paper is wrinkled when it ejects it may be damp or too thin Load new paper and be sure to select the correct paper type setting when you reprint Parent topic Solving Paper Problems Related references Paper Jam Problems Inside the Produ...

Page 292: ...lete all jobs from the Windows Spooler Click Print Queue on the Maintenance tab in the printer settings window and cancel any stalled print jobs Parent topic Solving Problems Printing from a Computer Related tasks Running a Product Check Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar first try restarting your computer If that does not wor...

Page 293: ...position The ink cartridge holder should be beneath the cutout in the product case Note If the print head is not in the ink cartridge replacement position follow the instructions on replacing an ink cartridge in this manual to move it 2 Remove and reinsert the replaced ink cartridge making sure to push it all the way into its slot 3 Complete the ink cartridge installation steps Parent topic Solvin...

Page 294: ...ing Windows Click the Maintenance or Utility tab select Extended Settings or Speed and Progress and select the following settings High Speed Copies Always Spool RAW Datatype Page Rendering Mode Print as Bitmap If printing is still slow and you are using Windows 7 or Windows Vista try the following 1 Click and select Computer or My Computer Double click the C drive and open these folders ProgramDat...

Page 295: ...s Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic Solving Problems Inverted Image If your printed image is inverted unexpectedly try these solutions Turn off any mirror or inversion settings in your printing application Turn off the Mirror Image Flip horizontally or Reverse page orientation settings in your printer software This option has different names ...

Page 296: ...o see if any of the nozzles are clogged Then clean the print head if necessary Make sure your product is selected as the printer in your printing program Parent topic Solving Page Layout and Content Problems Related concepts Print Head Cleaning Print Head Nozzle Check Related tasks Selecting Basic Print Settings Windows Selecting Extended Settings Windows Selecting Basic Print Settings Mac Incorre...

Page 297: ... or a paper size with a Borderless option in your printer software Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints Make sure the image size and the paper size are set correctly if the image is small the enlargement may not be enough to cover the paper Access the Extended Settings Windows or Printing Preferences Mac and select Remove White Bord...

Page 298: ...ed the correct paper size and layout settings in your printing program and printer software Make sure you selected the correct paper size on the control panel Make sure your paper is positioned correctly for feeding into the printer Clean the scanner glass and document cover If the edges of a copy are cropped slightly move the original away from the edges of the scanner glass Be sure to select the...

Page 299: ...rinting using AirPrint the available print settings are different from those covered in this manual See the Apple website for details White or Dark Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Parent topic Solving Problems White or Dark Lines in Printout If you notice white or dark lines in your prints also called banding try the...

Page 300: ...n your product Use a support sheet with special paper or load special paper one sheet at a time Make sure your paper meets the specifications for your product Use Epson papers to ensure proper saturation and absorption of genuine Epson inks Make sure the paper type setting in your product software matches the type of paper you loaded Make sure you loaded the printable side of the paper correctly f...

Page 301: ...he base of the product in all directions Parent topic Solving Print Quality Problems Related concepts Print Head Alignment Print Head Cleaning Related references Available Epson Papers Paper Specifications Related tasks Cleaning the Paper Guide Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows Selecting Bas...

Page 302: ...ecting Basic Print Settings Windows Selecting Basic Print Settings Mac Removing and Installing Ink Cartridges Related topics Loading Paper Grainy Printout If your printouts are grainy try these solutions Make sure you loaded the printable side of the paper correctly for your product Select a higher print quality setting and turn off any high speed settings in your product software Run a nozzle che...

Page 303: ...ettings Windows Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings Mac Selecting Printing Preferences Mac Incorrect Colors If your printouts have incorrect colors try these solutions Make sure the paper type setting matches the paper you loaded Make sure the Black Grayscale or Grayscale setting is not selected in your printer software Run a nozzle check to see if ...

Page 304: ... Epson Scan 2 Parent topic Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly try these solutions Make sure your computer has adequate memory and meets the system requirements for your operating system Make sure your computer is not running in a power saving mode such as sleep or standby If so wake your system and restart your scannin...

Page 305: ...t Windows other versions Click or Start All Programs or Programs EPSON Epson Scan 2 Epson Scan 2 Utility Make sure the correct product is selected If necessary select the Other tab and click Reset Mac Open the Applications folder click Epson Software and click Epson Scan 2 Utility Make sure the correct product is selected If necessary select the Other tab and click Reset Make sure you do not have ...

Page 306: ...ake sure you placed your original for scanning facing the correct way If the Image Type setting is Black White adjust the Threshold and scan again Parent topic Solving Scanned Image Quality Problems Related references Additional Scanning Settings Advanced Settings Tab Related topics Placing Originals on the Product Line of Dots Appears in All Scanned Images If a line of dots appears in all your sc...

Page 307: ...nal from laying flat on the scanner glass Do not move your original or your product during scanning Your product will not operate properly while tilted at an angle Place your product on a flat stable surface that extends beyond its base in all directions Adjust these Epson Scan 2 settings if available and try scanning again Increase the Resolution setting If the Image Type setting is Black White a...

Page 308: ...k paper on the back of the original and scan it again Adjust these Epson Scan 2 settings if available and try scanning again Select the Advanced Settings tab and adjust the Brightness setting If the Image Type is set to Black White select Text Enhancement If the Image Type is set to Color or Grayscale change the Text Enhancement setting to High Parent topic Solving Scanned Image Quality Problems R...

Page 309: ...tly match the colors on your computer monitor because printers and monitors use different color systems monitors use RGB red green and blue and printers typically use CMYK cyan magenta yellow and black Check the color matching and color management capabilities of your computer display adapter and the software you are using to see if they are affecting the palette of colors you see on your screen T...

Page 310: ...lems Check these solutions if you have problems faxing with your product Cannot Send or Receive Faxes Cannot Receive Faxes with a Telephone Connected to Your Product Fax Memory Full Error Appears Sent Fax Quality is Poor Sent Fax is Received in an Incorrect Size Received Fax Quality is Poor Received Fax is Not Printed Parent topic Solving Problems Cannot Send or Receive Faxes If you cannot send or...

Page 311: ...e has static turn off your product s error correction mode fax communication setting and try faxing again Try lowering your product s fax speed setting Make sure the error correction mode ECM setting is turned on if you are trying to send or receive a color fax If your telephone line uses call waiting and you have trouble receiving faxes turn off call waiting to prevent disruption of incoming faxe...

Page 312: ...elling you that the product s fax memory is full try these solutions If you set the product to save received faxes in the product s memory or inbox delete any faxes you have already read Note Your product can store up to 100 faxes before its inbox is full If you set the product to save received faxes on a computer turn on the selected computer Once the faxes are saved on the computer they are dele...

Page 313: ... Send feature Note If you send a high resolution monochrome fax without using the Direct Send feature the product may automatically lower the resolution Try enabling the error correction mode ECM setting Parent topic Solving Faxing Problems Related references Fax Sending Options Related tasks Cleaning Your Product Sent Fax is Received in an Incorrect Size If your recipient receives a fax in an inc...

Page 314: ... is not printed try these solutions Make sure the product is free of errors The product cannot print received faxes if an error has occurred with the product such as a paper jam If the product has been set to save received faxes in the product s memory or inbox received faxes are not automatically printed Check the Receive Settings options on the product control panel and change them if necessary ...

Page 315: ...nnot Save Files on a USB Device If you cannot save files on a USB device connected to your product try these solutions Make sure the device is not write protected Make sure the device has enough available space Make sure memory devices are enabled on your product Make sure the device is compatible with the product Parent topic Solving USB Device Problems Related references USB Device File Specific...

Page 316: ...face cables 3 Do one of the following Windows 10 Click and select Settings Apps Apps features Then select the program you want to uninstall and select Uninstall Windows 8 x Navigate to the Apps screen and select Control Panel Programs Programs and Features Select the uninstall option for your Epson product then select Uninstall Change Note If you see a User Account Control window click Yes or Cont...

Page 317: ...lem contact Epson Parent topic Uninstall Your Product Software Uninstalling Product Software Mac In most cases you do not need to uninstall your product software before re installing it However you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here Note If you find that re installing your product software does not solve a proble...

Page 318: ...on for support please have the following information ready Product name Product serial number located on a label on the product Proof of purchase such as a store receipt and date of purchase Computer configuration Description of the problem Then call U S 562 276 4382 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday Canada 905 709 3839 6 AM to 8 PM Pacific Time...

Page 319: ... Area Specifications Automatic Document Feeder ADF Specifications Scanning Specifications Fax Specifications Ink Cartridge Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications External USB Device Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and i...

Page 320: ... your product and select Downloads Parent topic Technical Specifications Mac System Requirements To use your product and its software your Mac should use one of these operating systems macOS 10 12 x OS X 10 11 x OS X 10 10 x OS X 10 9 x OS X 10 8 x OS X 10 7 x OS X 10 6 8 Note For the latest product software available for your operating system visit the Epson support site at epson com support U S ...

Page 321: ...hes 297 420 mm A4 8 3 11 7 inches 210 297 mm A5 5 8 8 2 inches 148 210 mm A6 4 1 5 8 inches 105 148 mm B4 13 9 9 84 inches 353 250 mm B5 7 2 10 1 inches 182 257 mm B6 5 7 2 inches 128 182 mm Half Letter 5 5 8 5 inches 140 216 mm Letter 8 5 11 inches 216 279 mm Legal 8 5 14 inches 216 356 mm 11 14 inches 279 356 mm 11 17 inches 279 432 mm 13 19 inches 330 483 mm 4 6 inches 102 152 mm 5 7 inches 127...

Page 322: ...56 g m2 Envelopes Size No 10 4 1 9 5 inches 105 241 mm Paper types Plain paper Weight 20 lb 75 g m2 to 24 lb 90 g m2 Parent topic Technical Specifications Printable Area Specifications Note When printing borderless quality may decline in the expanded printable area Single sheets with borders ...

Page 323: ...ty area top 1 85 inches 47 mm 3 Reduced print quality area bottom 1 77 inches 45 mm Borderless 1 Reduced print quality area top 1 97 inches 50 mm 2 Reduced print quality area bottom 1 89 inches 48 mm Envelopes 1 Left right margins 0 12 inch 3 mm 2 Top bottom 0 20 inch 5 mm ...

Page 324: ... weight 17 lb 64 g m2 to 24 lb 95 g m2 Sheet feeding capacity Total thickness 0 14 inch 3 5 mm Approximately 35 sheets at 20 lb 75 g m2 Parent topic Technical Specifications Scanning Specifications Scanner type Flatbed color Photoelectric device CIS Effective pixels 14040 20400 pixels at 1200 dpi Document size Maximum 11 7 17 inches 297 431 8 mm Scanner glass A3 11 7 16 5 inches 297 420 mm 11 17 i...

Page 325: ... Walk up black and white and color fax capability ITU T Super Group 3 Support line Standard analog phone lines PBX Private Branch Exchange telephone systems Speed Up to 33 6 kbps Resolution Monochrome Standard 203 pixels per inch 98 lines per inch 8 pixels per mm 3 85 lines per mm Fine 203 pixels per inch 196 lines per inch 8 pixels per mm 7 7 lines per mm Super Fine 203 pixels per inch 392 lines ...

Page 326: ...update may not continue to function The included initial cartridges are designed for reliable printer setup and cannot be used as replacement cartridges or resold After setup the remaining ink is available for printing Yields are based on ISO 24711 in default mode printing continuously Yields vary due to print images settings and temperatures Printing infrequently or primarily with one color reduc...

Page 327: ...t without ink cartridges or power cord WF 7710 41 2 lb 18 7 kg WF 7720 48 9 lb 22 2 kg Parent topic Technical Specifications Electrical Specifications Input voltage range 100 to 240 V Rated frequency range 50 to 60 Hz Rated current 0 5 to 0 3 A Power consumption Standalone copying Approximately 18 W ISO IEC24712 Ready mode Approximately 8 5 W Sleep mode Approximately 1 0 W Power off mode Approxima...

Page 328: ...n cannot guarantee the operation of externally connected devices Parent topic Technical Specifications External USB Device Specifications Do not use devices with the following requirements Dedicated driver Security settings such as password or encryption etc Built in USB hub Note Use only external storage devices with independent AC power sources External storage devices that are powered via USB a...

Page 329: ...8 bit Frequency band 2 4 GHz Maximum radio frequency power transmitted 19 8 dBm EIRP Coordination modes Infrastructure mode Wi Fi Direct Simple AP not supported for IEEE 802 11b Ethernet Standard IEEE802 3i 10BASE T use a category 5e or higher STP Shielded twisted pair cable to prevent risk of radio interference IEEE802 3u 100BASE TX IEEE802 3az Energy Efficient Ethernet the connected device shoul...

Page 330: ...ul interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing This equipment comp...

Page 331: ...nstructions Wireless Connection Safety Instructions LCD Screen Safety Instructions Telephone Equipment Safety Instructions Parent topic Notices General Product Safety Instructions Be sure to follow all warnings and instructions marked on the product Use only the type of power source indicated on the product s label Use only the power cord that comes with the product Use of another cord may cause f...

Page 332: ...t so that you can fully raise the document cover Leave enough space in front of the product for the paper to be fully ejected Avoid locations that are subject to rapid changes in heat or humidity shocks or vibrations or dust Do not place or store the product outdoors Do not place the product near excessive heat sources or in direct sunlight Leave enough room around the product for sufficient venti...

Page 333: ...eak Parent topic Important Safety Instructions Ink Cartridge Safety Instructions Keep ink cartridges out of the reach of children and do not drink the ink Be careful when you handle used ink cartridges there may be ink remaining around the ink supply port If ink gets on your skin wash it off with soap and water If it gets in your eyes flush them immediately with water Do not put your hand inside t...

Page 334: ...embers at the facility and follow all posted warnings and directions on the device to avoid causing an accident Parent topic Important Safety Instructions LCD Screen Safety Instructions Use only a dry soft cloth to clean the LCD screen Do not use liquid or chemical cleansers If the LCD screen is damaged contact Epson If the liquid crystal solution gets on your hands wash them thoroughly with soap ...

Page 335: ...06 2469 Parent topic Notices FCC Compliance Statement For United States Users This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ACTA On the surface of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXX If requested this number must be provided to th...

Page 336: ...mer If you experience trouble connecting this equipment to a telephone line please contact Name Epson America Inc Address 3840 Kilroy Airport Way Long Beach CA 90806 U S A Telephone 562 981 3840 If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved This equipment may not be used on coin service pr...

Page 337: ... following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FC...

Page 338: ...P Claim You and Epson also agree notwithstanding Section 1 6 that a court not an arbitrator may decide if a claim or cause of action is for an IP Claim 1 2 Binding Arbitration You and Epson agree that all Disputes shall be resolved by binding arbitration according to this Agreement ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JUDGE OR JURY IN A COURT PROCEEDING AND YOUR GROUNDS FOR APPEAL ARE ...

Page 339: ... the arbitration shall be governed by the rules of JAMS that are in effect when the arbitration is filed excluding any rules that permit arbitration on a class or representative basis the JAMS Rules available at http www jamsadr com or by calling 1 800 352 5267 and under the rules set forth in this Agreement All Disputes shall be resolved by a single neutral arbitrator and both parties shall have ...

Page 340: ...h you or Epson seeks 75 000 or less in damages exclusive of attorney s fees and costs if the arbitrator s decision results in an award to you in an amount greater than Epson s last written offer if any to settle the Dispute Epson will i pay you 1 000 or the amount of the award whichever is greater ii pay you twice the amount of your reasonable attorney s fees if any and iii reimburse you for any e...

Page 341: ... be severed with the remainder of this Agreement remaining in full force and effect The foregoing shall not apply to the prohibition against class or representative actions as provided in Section 1 5 This means that if Section 1 5 is found to be unenforceable the entire Section 1 but only Section 1 shall be null and void Parent topic Notices Trademarks EPSON is a registered trademark EPSON Exceed ...

Page 342: ...rties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those...

Page 343: ...NG FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE Parent topic Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product Whil...

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