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Paper Feeding Problems
If you have problems feeding paper, try these solutions:
• If paper does not feed for printing, remove it from the rear feed slot or cassette. Reload it, then adjust
the edge guides. Make sure the paper stack is not above the tab on the edge guides inside the
cassette or rear feed slot.
• Be sure to insert the paper cassette all the way into your product.
• If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it.
• Do not load more than the recommended number of sheets.
• Make sure your paper meets the specifications for your product.
• If paper jams when you print on both sides of the paper, try loading fewer sheets.
• For best results, follow these guidelines:
• Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick.
• Load paper in the cassette printable side down.
• Do not load binder paper with holes in the cassette.
• Follow any special loading instructions that came with the paper.
Parent topic:
Related references
Paper Jam Problems Inside the Product
Paper Jam Problems in the Paper Cassette
Paper Jam Problems in the Duplexer (Rear Cover)
Paper Loading Capacity
Related topics
Originals Do Not Feed From the Automatic Document Feeder
If your originals do not feed when placed in the ADF, try these solutions:
• Make sure the
ADF
icon lights up on the Copy, Fax, or Scan screen on the LCD screen. If not, reload
the originals.
• Make sure the size, weight, and number of your originals are supported by the ADF.
• Make sure the originals are loaded correctly.
Summary of Contents for C11CG36201
Page 1: ...WF 7710 WF 7720 User s Guide ...
Page 2: ......
Page 67: ...67 3 Slide the edge guides outward 4 Slide the edge guide to your paper size ...
Page 76: ...76 3 Open the rear paper feed slot and push it back 4 Slide out the edge guides ...
Page 151: ...151 You see an Epson Scan 2 window like this ...
Page 153: ...153 You see an Epson Scan 2 window like this ...
Page 155: ...155 1 Start Epson Scan 2 You see this window ...
Page 166: ...166 DSL connection 1 Telephone wall jack 2 DSL filter 3 DSL modem ...
Page 167: ...167 ISDN connection 1 ISDN wall jack 2 Terminal adapter or ISDN router ...
Page 247: ...247 You see a window like this 5 Click Print ...
Page 285: ...285 Front 6 Open the duplexer ...
Page 286: ...286 7 Carefully remove any jammed paper stuck inside 8 Reinstall the duplexer ...