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Summary of Contents for AcuLaser CX11 Series

Page 1: ...S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation IBM and PS 2 are registered tradem...

Page 2: ...k Guide Provides network administrators with information on both the printer driver and network settings You need to install this guide from Network software CD ROM to your computer s hard disk before referring to it Basic Operation Guide Provides you with solutions for paper jam problems about your product and information on the control panel copy and fax operations you may need to refer to on a ...

Page 3: ...3 Note The illustrations in this guide are for EPSON AcuLaser CX11F unless otherwise indicated ...

Page 4: ...26 Control panel 27 Options and Consumable Products 31 Options 31 Consumable products 31 Product Features 32 About the EPSON AcuLaser CX11 series 32 High quality printing 32 Pre defined color settings in the printer driver 32 Toner save mode 33 Resolution Improvement Technology and Enhanced MicroGray technology 33 Chapter 2 Printer Features and Various Printing Options Various Options 34 Fit to pa...

Page 5: ...aper size 54 Chapter 4 Using the Printer Software with Windows About the Printer Software 56 Accessing the printer driver 56 Making Changes to Printer Settings 58 Making the print quality setting 58 Duplex printing 68 Resizing printouts 72 Modifying the print layout 74 Using a watermark 76 Making Extended Settings 79 Making Optional Settings 81 Setting information about consumables 82 Monitoring Y...

Page 6: ...e software CD ROM 123 Chapter 5 Using the Printer Software with Macintosh About the Printer Software 125 Accessing the printer driver 125 Making Changes to Printer Settings 126 Making the print quality settings 126 Modifying the print layout 132 Duplex printing 133 Making Extended Settings 136 Monitoring Your Printer using EPSON Status Monitor 3 138 Accessing EPSON Status Monitor 3 138 Getting pri...

Page 7: ... 171 Making Changes to Scanner Settings 171 Make suitable settings 171 Create beautiful reproductions 183 Scan multiple images simultaneously 188 Using the Preview Window in EPSON Scan 193 Preview images 193 Using marquees 197 Uninstalling the Scanner Software 199 Using the Start Button on the Control Panel 202 Scanning to your computer 202 Assigning a different application on Windows 205 Cancelin...

Page 8: ...tting Originals to Fax 245 Sending Faxes 245 Basics of sending faxes 246 Sending faxes using the speed dial function 248 Sending faxes using the one touch function 250 Sending faxes using group dial function 251 Sending faxes by dialing from a telephone 253 Receiving Faxes 254 Output paper size 254 Basics of receiving faxes 255 Receiving faxes when you hear fax tones 257 Receiving faxes using fax ...

Page 9: ...Mode 283 Mode Menus 284 Print mode 284 Copy mode 285 Fax mode fax model only 286 Scan mode 287 Using the Setup Menu 288 When to make Setup menu settings 288 How to access the Setup menu settings 289 Setting menus 291 Information Menu 291 Tray Menu 293 Setup Menu 294 Reset Menu 296 Support Menu 297 Printer Adjust Menu 297 USB Menu 299 Network Menu 300 Basic Settings 300 Transmission Settings 301 Re...

Page 10: ...ng precautions 325 Installing the optional paper cassette unit 326 Removing the optional paper cassette unit 330 Memory Module 331 Installing a memory module 331 Removing a memory module 335 Chapter 11 Maintenance and Transportation Replacement Messages 336 Toner Cartridge 338 Handling precautions 338 Replacing a toner cartridge 339 Photoconductor Unit 342 Handling precautions 342 Replacing the ph...

Page 11: ... Auto Document Feeder 381 Paper Handling Problems 383 Paper does not feed properly 383 Problems Using Options 384 Paper does not feed from the optional paper cassette 385 Feed jam when using the optional paper cassette 385 An installed option cannot be used 386 Correcting USB Problems 386 USB connections 386 Windows operating system 387 Printer software installation 387 Printing a Status Sheet 393...

Page 12: ...3 Areas are missing in the printed image 404 Completely blank pages are output 405 The printed image is light or faint 406 The non printed side of the page is dirty 407 Memory Problems 407 Print quality decreased 407 Insufficient memory for current task 408 Insufficient memory to print all copies 408 Chapter 14 Scanning Problems Scanner Operational Problems 409 The Print light does not come on 409...

Page 13: ... the scanned image 417 Poor character recognition during OCR scanning 418 The image is larger or smaller than the original 418 Scanned images cannot be printed or come out garbled when printed 418 Colors differ from the original 419 Images cannot be located properly in the Thumbnail preview 420 The scanned image differs from the original 420 Color Matching Problems 421 Colors on your monitor are d...

Page 14: ...ng 430 ADF Copying Problems Fax Model Only 431 Paper jams in the Auto Document Feeder 431 You cannot scan using the Auto Document Feeder 433 High quality color copy stops halfway 433 Chapter 16 Faxing Problems Sending and Receiving Faxes Problems 434 The document stops feeding during faxing 434 The product is receiving faxes but not sending them 435 Outgoing fax calls keep dialing 435 Faxes you se...

Page 15: ...per 442 Available paper types 442 Paper that should not be used 443 Printable area 444 Product 444 General 444 Environmental 448 Mechanical 448 Electrical 449 Standards and approvals 450 Interfaces 452 USB interface 452 Ethernet interface 453 Options and Consumables 454 Optional 500 Sheet Paper Cassette Unit 454 Memory modules 455 Toner cartridge 455 Photoconductor unit 456 Appendix C Working with...

Page 16: ...Unblocking EEventManager 477 Unblocking LicenseCheck 478 Notice for EPSON AcuLaser CX11NF or EPSON AcuLaser CX11F Users 479 Sending Faxes by Dialing from a Telephone 479 Receiving Faxes When You Hear Fax Tones 479 Receiving Faxes Using Fax Polling 479 Paper Sources When Receiving Faxes 480 Printing Fax Sender Information 480 Glossary Index ...

Page 17: ...ngs cautions and notes wWarnings must be followed carefully to avoid bodily injury cCautions must be observed to avoid damage to your equipment Notes contain important information and useful tips on the operation of your product ...

Page 18: ...33 1 kg 73 lb for EPSON AcuLaser CX11NF CX11F and 30 9 kg 68 1 lb for EPSON AcuLaser CX11N CX11 excluding consumable products one person should not lift or carry it Two people should carry the product lifting it by the correct positions as shown below wWarning Be very careful when lifting the product as the rear side is heavier than the front ...

Page 19: ...reful not to touch the fuser which is marked CAUTION HIGH TEMPERATURE or the surrounding areas If the product has been in use the fuser and the surrounding areas may be very hot CAUTION HIGH TEMPERATURE a b c a ...

Page 20: ...fy a toner cartridge or take them apart They cannot be refilled Do not touch the toner Keep the toner away from your eyes Do not dispose of used toner cartridge photoconductor units or fuser units in fire as they can explode and cause injury Dispose of them according to local regulations If toner is spilled use a broom and dustpan or a damp cloth with soap and water to clean it up Because the fine...

Page 21: ...t print quality To get the best print quality do not store the photoconductor unit in an area subject to direct sunlight dust salty air or corrosive gases such as ammonia Avoid locations subject to extreme or rapid changes in temperature or humidity Be sure to keep consumable components out of the reach of children Do not leave jammed paper inside the product This can cause the product to overheat...

Page 22: ...es for energy efficiency The International ENERGY STAR Office Equipment Program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy efficient personal computers monitors printers fax machines copiers scanners and multifunction devices and in an effort to reduce air pollution caused by power generation Their standards and logos are unifor...

Page 23: ...1 1 1 1 1 1 1 1 1 1 Chapter 1 Getting to Know Your Printer Product Parts Front view a Auto Document Feeder fax model only b stopper fax model only c output tray d extension tray e control panel f cover A g MP tray a b c d e f g k l j i h ...

Page 24: ...over C l ADF cover fax model only a cover F b USB interface connector c telephone interface connectors fax model only LINE Connects with the phone cord EXT Connects with an attached phone d network interface connector EPSON AcuLaser CX11NF CX11N only e AC inlet f cover E b c d e f a g h ...

Page 25: ...ter 25 1 1 1 1 1 1 1 1 1 1 1 1 Inside the product g handle h cleaner cover a fuser unit b photoconductor unit access lever c photoconductor unit d cleaning knob access lever e toner cartridge f paper guides MP tray a b c d e f ...

Page 26: ...26 Getting to Know Your Printer Scanner parts a document cover b document table c transportation lock a b c ...

Page 27: ...nel a One Touch Dial button A B C fax model only Use these buttons to transmit a fax to a registered fax number assigned to the corresponding button Available from any mode b Data light Yellow Flashes when the product is processing data b a c d f n p o m k l i g h j e ...

Page 28: ...that requires operator intervention and the x B W Start or x Color Start button to be pressed after resolving the error d LCD panel Displays product status messages guidance information and various mode settings e l Left r Right button Use these buttons to sequentially display previous or next setting values Ther RightbuttonisalsousedastheOK button to set and register a setting item Also the l Lef...

Page 29: ...tart a black and white or color copy scan or fax transmission Whentheerrorlightisflashing pressing this button clears the error and switches the product to ready status j y Cancel button Use this button to stop scanning operation or cancel copy fax transmission and print job Pressing it once cancels the current job Pressing and holding it for more than three seconds in Print mode deletes all print...

Page 30: ...a delete button to delete one character from the entered data when entering a recipient fax number in Fax mode m Setup light On when the product is in Setup mode n Setup button Use this button to switch to the Setup mode o Mode buttons Use these buttons to switch to the corresponding mode p Mode lights On when the corresponding mode Print Copy Fax or Scan is selected When the Print light is on the...

Page 31: ...s see Optional Paper Cassette Unit on page 325 Consumable products The life ofthe following consumable products is monitored by the product The product lets you know when replacements are needed Product name Product code High Capacity Toner Cartridge Yellow 0187 High Capacity Toner Cartridge Magenta 0188 High Capacity Toner Cartridge Cyan 0189 High Capacity Toner Cartridge Black 0190 Standard Capa...

Page 32: ... your product does 600 dpi printing at a speed of up to 25 pages per minute when printing in the black and white mode on A4 paper You ll appreciate the professional print qualityproduced by yourproduct andits quick processing speed Pre defined color settings in the printer driver The printer driver offers many pre defined settings for color printing allowing you to optimize print quality for vario...

Page 33: ...ts you can print rough drafts using the Toner Save mode Resolution Improvement Technology and Enhanced MicroGray technology Resolution Improvement Technology RITech is an original Epson printer technology that works by smoothing out the jagged edges of diagonal and curved lines in both text and graphics Enhanced MicroGray improves the halftone quality of graphics With the driver provided the produ...

Page 34: ...rint in various formats or you can print using many different types of paper The following explains the procedure for each type of printing Choose the procedure appropriate for your print job Fit to page printing Resizing printouts on page 72 Windows Note This function is not available with Mac OS X Lets you automatically enlarge or reduce the size of your document to fit the paper size you select...

Page 35: ...2 2 2 2 2 2 2 2 2 2 Pages per sheet printing Modifying the print layout on page 74 Windows Modifying the print layout on page 132 Macintosh Lets you print two or four pages on a single sheet Note In copy mode you can print up to two pages on a single page ...

Page 36: ...g Options Watermark printing Using a watermark on page 76 Windows Note This function is not available with Mac OS X Lets you print text or an image as a watermark on your printout For example you can put Confidential on an important document ...

Page 37: ...f Letter HLT Legal LGL Government Legal GLG F4 Executive EXE Custom size paper 90 110 mm minimum 220 355 6 mm maximum Up to 180 sheets a stack 20 mm thick Semi Thick paper Weight 81 to 105 g m A4 A5 B5 Letter LT Government Letter GLT Half Letter HLT Legal LGL Government Legal GLG F4 Executive EXE Custom size paper 90 110 mm minimum 220 355 6 mm maximum Up to 20 mm thick stack Envelopes C5 C6 C10 D...

Page 38: ...Weight 105 to 210 g m A4 A5 B5 Letter LT Government Letter GLT Half Letter HLT Legal LGL Government Legal GLG F4 Executive EXE Custom size paper 90 110 mm minimum 220 355 6 mm maximum Up to 20 mm thick stack EPSON Color Laser Paper A4 Up to 180 sheets a stack 20 mm thick EPSON Color Laser Transparencies A4 Letter LT Up to 75 sheets EPSON Color Coated paper A4 Up to 20 mm thick stack Paper Type Pap...

Page 39: ...ss the printer driver select Printer Settings from the drop down list and click the Basic Settings tab Then select the paper source that you want to use from the Paper Source list and click OK Auto selection You can use the printer driver to select a paper source containing the appropriate size of paper automatically To access the printer driver for Windows see Accessing the printer driver on page...

Page 40: ...ings in your application these settings may override the printer driver settings If you select an envelope for the Paper Size setting it can be fed only from the MP tray regardless of the Paper Source setting You can change the priority of the MP tray by using the MP Tray setting in the Setup menu For details see Setup Menu on page 294 Loading Paper This section describes how to load paper If you ...

Page 41: ...Paper Handling 41 3 3 3 3 3 3 3 3 3 3 3 3 1 Open the MP tray cover 2 Slide the right paper guide outward while pinching the knob and the paper guide together ...

Page 42: ...ray with the printable surface facing up Then slide the side paper guide while pinching the knob and the paper guide together until it is against the right side of the stack to get a snug fit Note Do not load media that exceeds the maximum stack height 4 Close the MP tray cover ...

Page 43: ... press the Setup button on the control panel select Printer Settings select Tray Menu and then set the MP Tray Size and MP Type settings to match the loaded paper size Optional Paper Cassette Follow the steps below to load paper 1 Pull out the optional paper cassette ...

Page 44: ...44 Paper Handling 2 Slide the paper guide while pinching the knob 3 Load a stack of paper on the center of the cassette unit with the printable surface facing up ...

Page 45: ...after aligning the edges of the paper carefully Do not load paper that exceeds the maximum stack height When loading the media insert the short edge first 4 Slide the paper guide while pinching the knob until it is against the sides of the stack to get a snug fit ...

Page 46: ...trol panel select Printer Settings select Tray Menu and then set theLC1 Size and LC1 Type settings to match the loaded paper size Output tray The output tray is located on the top of cover B Since printouts are output face down this tray is also referred to as the face down tray This tray can hold up to 250 sheets ...

Page 47: ...g the output tray raise and open the stopper on the extension tray to prevent documents from slipping off the product as shown below Printing on Special Media You can print on special media which include an assortment of Epson paper such as the following ...

Page 48: ... below Make settings on the Basic Settings in the printer driver Note When printing on the back side of previously printed paper select Semi Thick Back You can also make these settings on the Setup menu s Tray Menu on the control panel See Tray Menu on page 293 EPSON Color Laser Transparencies Epson recommends the use of EPSON Color Laser Transparencies Note Duplex printing is not available for tr...

Page 49: ...e Setup menu s Tray Menu on the control panel See Tray Menu on page 293 Please note the following when handling this media Hold each sheet by its edges as oil from your fingers may transfer to the surface and damage the printable surface of the sheet The Epson logo appears on the printable side When loading transparencies in the MP tray insert the short edge first as shown below Paper Size A4 or L...

Page 50: ...ansparencies cCaution Sheets that have just been printed on may be hot EPSON Color Laser Coated Paper Printing on EPSON Color Laser Coated Paper produces glossier and higher quality printouts When loading EPSON Color Laser Coated Paper you should make paper settings as shown below Make settings on the Basic Settings in the printer driver Note When printing on the back side of previously printed pa...

Page 51: ...ding on the quality of envelopes the printing environment or the printing procedure envelopes might be wrinkled Make a trial print run before you print on a lot of envelopes Duplex printing is not available for envelopes When loading envelopes you should make paper settings as shown below Make settings on the Basic Settings menu in the printer driver You can also make these settings on the Setup m...

Page 52: ...b C6 DL c C5 IB5 d C10 Only the standard envelopes shown above can be printed on with this product However those standard envelopes that are less than 110 mm wide when their flaps are opened such as Mon Monarch cannot be printed on Do not use an envelope that has glue or tape on it a b c d ...

Page 53: ...ake paper settings as shown below Make settings on the Basic Settings menu in the printer driver You can also make these settings on the Setup menu s Tray Menu on the control panel See Tray Menu on page 293 Note You should only use labels designed for laser printers or plain paper copiers To prevent the label adhesive from coming into contact with product parts always use labels that completelycov...

Page 54: ...anel See Tray Menu on page 293 Note When printing on the back side of previously printed thick paper manually set the Paper Type setting on the printer driver to Thick Back Extra Thick Back or Thick Extra Thick Loading a custom paper size You can load non standard size paper 90 110 mm to 220 355 6 mm into the MP tray as long as it meets the following size requirements When loading a custom paper s...

Page 55: ...r Defined Paper Size dialog box adjust the Paper Width Paper Length and Unit settings to match your custom paper Then click OK and your custom paper size will be saved For Macintosh access the printer driver click Custom Size in the Paper Setting dialog box Then click New adjust the Paper Width Paper Length and Margin settings to match your custom paper Then enter the setting s name and click OK t...

Page 56: ... EPSON Status Monitor 3 on page 83 for more information Accessing the printer driver You can access the printer driver directly from any application program from your Windows operating system The printer settings made from many Windows applications override the setting made when the printer driver is accessed from the operatingsystem so you shouldaccess the printer driver from your application to ...

Page 57: ...click Printing Preferences Windows Me or 98 users To access the printer driver click Start point to Settings then click Printers Right click your product icon then click Properties Windows 2000 users To access the printer driver click Start point to Settings then click Printers Right click your product icon then click Printing Preferences Note The printer driver s online help provides details on p...

Page 58: ...g You can change the print quality of printouts to favor speed or detail There are five quality modes for the color printing mode and three for the monochrome printing mode When Automatic is selected in the Basic Settings menu the printer driver takes care of all detailed settings according to the color setting you select Print quality and color are the only settings you have to make You can chang...

Page 59: ...Using the Printer Software with Windows 59 4 4 4 4 4 4 4 4 4 4 4 4 2 Click Automatic Then choose desired printing quality ...

Page 60: ...ng is unsuccessful or a memory related error message appears selecting a different print quality may allow printing to proceed Using the predefined settings The predefined settings are provided to help you optimize print settings for a particular kind of printout such as presentation documents or images taken by a video or digital camera Follow the steps below to use the predefined settings 1 Clic...

Page 61: ...2 Select Advanced You will find the predefined settings in the list below of Automatic Note This screen may vary depending on your operating system version 3 Select the most appropriate setting from the list according to the type of document or image you want to print ...

Page 62: ...vides the following predefined settings Draft Suitable for printing inexpensive drafts Text Suitable for printing documents that include mainly text Text Image Suitable for printing documents that include text and images Web Suitable for printing web screens that include many icons symbols and colored text Note Even if you specify Web for quality mode it may not be effective or may be insufficient...

Page 63: ...ntouts This setting does not affect your original image data ICM ICM stands for Image Color Matching This feature automatically adjusts printout colors to match colors on your screen sRGB When using equipment which supports sRGB the product performs Image Color Matching with these pieces of equipment before printing To confirm that your equipment supports sRGB contact your equipment dealer Advance...

Page 64: ...ettings make the settings manually Follow the steps below to customize your print settings 1 Click the Basic Settings tab 2 Click Advanced then click More Settings 3 Choose Color or Black as the Color setting then choose desired printing resolution from 300 dpi or 600 dpi with the Resolution slider bar ...

Page 65: ...iently effective for the following data Images with fewer than 256 colors Non photo image data such as illustrations or graphs Text data The Web Smoothing check box is not available for black and white printing or when PhotoEnhance is selected in the Color Management setting 4 Click OK to apply the settings and return to the Basic Settings menu Saving your settings To save your custom settings cli...

Page 66: ...Settings in the Basic Settings menu select the setting in the Custom Settings dialog box then click Delete You cannot delete predefined settings If you change any setting in the More Settings dialog box when one of your custom settings is selected in the Advanced Settings list on the Basic Settings menu the setting selected in the list changes to Custom Settings The custom setting that was previou...

Page 67: ...s displayed on the Basic Settings menu You can also order consumables online by clicking the Order Online button For details see Order Online on page 90 Note Information about consumables that is displayed on the Basic Settings menu is based on a specified time interval in which the information is updated For changing the time interval or getting the current consumables information see Setting inf...

Page 68: ... see An installed option cannot be used on page 386 Duplex printing Duplex printing prints on both sides of the paper You can do duplex printing manually When printing for binding the binding edge can be specified as required to produce the desired page order Note When printing on both sides of the paper you need to clear the Skip Blank Page check box and select the Avoid Page Error check box in t...

Page 69: ... Printer Software with Windows 69 4 4 4 4 4 4 4 4 4 4 4 4 3 Select the Duplex manual check box then select Left Top or Right as the binding position 4 Click Duplex Settings to open the Duplex Settings dialog box ...

Page 70: ... sides of the paper then select whether the front or back side of the paper is to be printed as the Start Page 6 When printing for binding as a booklet select the Binding Methodcheckbox and make appropriate settings Fordetails about each setting see online help 7 Click OK 8 Execute the print job ...

Page 71: ... button Note Manual duplex printing may not be completed normally when printing a document for which the paper size orientation or paper source setting is set to change in the document Whendoingduplexprintingmanuallywithcollatesetontheprinter driver the printing may not be completed normally depending on the application you use When loading the paper straighten it well If curled paper is loaded it...

Page 72: ...ced Layout tab 2 Select the Zoom Options check box then select the desired paper size from the Output Paper drop down list The page will be printed to fit on the paper you have selected 3 Select Upper Left to print the reduced page image in the upper left corner of the paper or Center to print the reduced page image in the center of the paper for Location setting 4 Click OK to apply the settings ...

Page 73: ...dvanced Layout tab 2 Select the Zoom Options check box 3 Select the Zoom To check box then specify the magnification percentage in the box Note The percentage can be set between 50 and 200 in 1 increments 4 Click OK to apply the settings If necessary select the paper size to be printed from the Output Paper drop down list ...

Page 74: ...es the printing order automatically resizing each page to fit the specified paper size You can also choose to print documents surrounded by a frame 1 Click the Advanced Layout tab 2 Select the Print Layout check box and the number of pages you want to print on one sheet of paper Then click More Settings The Print Layout Settings dialog box appears ...

Page 75: ... each sheet 4 Select the Print the Frame check box when you want to print the pages surrounded by a frame Note The Page Order choices depend on the number of pages selected above and the paper orientation Portrait or Landscape selected on the Basic Settings menu 5 Click OK to apply the settings and return to the Layout menu ...

Page 76: ... you can make an original watermark with text or a bitmap The Watermark dialog box also allows you to make a variety of detailed watermark settings For example you can select the size intensity and position of your watermark 1 Click the Advanced Layout tab 2 Select a watermark that you want to use from the Watermark drop down list If you want to make detailed settings click Watermark Settings The ...

Page 77: ...or Back to print the watermark in the background of the document for the Position setting 5 Select the location on the page where you want to print the watermark from the Location drop down list 6 Adjust the X horizontal or Y vertical Offset position 7 Adjust the size of the watermark with the Size slider bar 8 Click OK to apply the settings and return to the Special menu Making a new watermark Yo...

Page 78: ...ox 3 Select Text or BMP and type a name for the new watermark in the Name box Note This screen appears when you select Text 4 If you select Text type the watermark text in the Text box If you select BMP click Browse select the BMP file you want to use then click OK 5 Click Save Your watermark will appear in the List box 6 Click OK to apply the new watermark settings Note You can register up to 10 ...

Page 79: ...ttings specified in the printer driver Ignore the selected paper size check box When you select this check box the product prints on the loaded paper regardless of size Auto Continue check box Select this check box to clear errors automatically and continue printing after a given time about 5 seconds when Paper Set Print Overrun or Memory Overflow occurs Data Compression Level Select the compressi...

Page 80: ...application check box Select this check box to enable the collate settings that are specified on the application Uses the spooling method provided by the operating system check box Select this check box to enable the Spool function for Windows XP 2000 or Server 2003 Avoid Page Error check box Select this check box to avoid Print Overrun errors when printing data which requires a lot of memory to p...

Page 81: ...on Info Manually button 2 Click Settings The Optional Settings dialog box appears 3 Make settings for each installed option then click OK Default button Click this button to return the driver settings to the initial settings Help button Click this button to open online help Cancel button Click this button to exit the dialog box or printer driver without saving the settings OK button Click this but...

Page 82: ...a Display Consumables information button Displays information about consumables according to the specified interval and displays when the Basic Settings menu is opened Whenthisbuttonisselected the time interval at which to update the information can also be specified b Do not display consumables information button Does not display information about consumables c Get Information Now button Gets the...

Page 83: ... when printing from a Remote Desktop connection Installing EPSON Status Monitor 3 Follow the steps below to install EPSON Status Monitor 3 1 Makesurethat the productis offandthatWindows isrunning on your computer 2 Insert the software CD ROM in the CD ROM drive Note If the language selection window appears select your country If the Epson Installation Program screen does not appear automatically d...

Page 84: ...84 Using the Printer Software with Windows 5 In the dialog box that appears click Local Note See the Network Guide for information on installing EPSON Status Monitor 3 on a network 6 Click Custom ...

Page 85: ...ox that appears make sure that your product s icon is selected and click OK 9 In the dialog box that appears make sure that your product icon is selected and click OK Then follow the on screen instructions 10 In the dialog box that appears select your country or region and the URL for Epson s Web site in that country or region appears Then click OK ...

Page 86: ...g your country or region allows you to change the settings of the URL The URL for the site is not displayed when selecting No Setting Also you cannot use the Order Online button on the EPSON Status Monitor 3 dialog box When you click the Cancel button the Web site s URL does not appear but the EPSON Status Monitor 3 installation continues 11 When the installation is complete click Exit ...

Page 87: ...e with Windows 87 4 4 4 4 4 4 4 4 4 4 4 4 Accessing EPSON Status Monitor 3 Follow the steps below to access EPSON Status Monitor 3 1 Access the printer driver then click the Optional Settings tab 2 Click EPSON Status Monitor 3 ...

Page 88: ...tor 3 dialog box Note This screen may vary depending on your operating system version a Icon Message The icon and message show the printer status b Printer image The image at the upper left shows the printer status graphically c Text box The text box next to the printer image displays the current status ofthe printer When a problem occurs the most probable solution is displayed ...

Page 89: ...g Paper Displays the paper size the paper type and the approximate amount of paper remaining in the paper source Information for the optional paper cassette is displayed only if this option is installed h Toner Indicates the amount of remaining toner The toner icon flashes if the toner is low i Order Online button Clickingthisbuttonenablesyoutoorder consumablesonline See OrderOnline on page 90 for...

Page 90: ...nline button on the EPSON Status Monitor 3 dialog box The Order Online dialog box appears Note You can also access this dialog box by clicking the Order Online button in Basic Settings menu a Status Monitor button Opens the EPSON Status Monitor 3 dialog box b Text box Displays the consumables and codes ...

Page 91: ...e confirming window check box in the confirmation window d Utility Settings button Opens the Utility Settings dialog box and allows you to change the settings of the registered URL If you do not want the confirmation window to appear when you press the Order Now Find Dealer button select the Do not display the confirming window checkbox in the Utility Setting dialog box e Close button Closes the d...

Page 92: ...er Software with Windows Setting Monitoring Preferences To make specific monitoring settings click Monitoring Preferences in the Optional Settings menu of the printer driver The Monitoring Preferences dialog box appears ...

Page 93: ...is displayedas On or Off in Screen Notification b Default button Restores default settings c Select Shortcut Icon To use the shortcut icon select the Shortcut Icon check box then choose an icon The icon you select appears on the right side of the task bar Once the shortcut icon is in the task bar you can double click it to open theEPSONStatusMonitor 3dialog box Alternatively you can right click th...

Page 94: ...ficationmessage when your print job is finished select the Notify when printing completed check box Note This menu is enabled only under the conditions given in Connections supporting the Job Management function on page 96 e Allow monitoring of shared printers check box When this check box is selected a shared printer can be monitored by other PCs f Help button Opens online help for the Monitoring...

Page 95: ... solution The window closes automatically once the problem is cleared This window will appear according to the selected notification in the Monitoring Preferences dialog box If you wish to see information about printer consumables click Details Once this button is clicked the Status Alert window will not disappear even after a problem is cleared Click Close to close the window ...

Page 96: ...nts When using the shared Windows 2000 or Server 2003 LPR connection with Windows XP Me 98 or 2000 clients When using the shared Windows 2000 or Server 2003 Standard TCP IP connection with Windows XP Me 98 or 2000 clients When using the shared Windows 2000 or Server 2003 EpsonNet Print TCP IP connection with Windows XP Me 98 or 2000 clients Client only environments When using the LPR connection in...

Page 97: ...gement function is not available When using a computer running Windows XP as a print server Note on deleting print jobs You cannot delete the print job spooling on client computers running Windows Me or 98 using EPSON Status Monitor 3 when the following connections are used When using the shared Windows 2000 or Server 2003 LPR connection When using the shared Windows 2000 or Server 2003 standard T...

Page 98: ...Preferences dialog box See SettingMonitoringPreferences onpage92fordetails then click the Job Information tab on the EPSON Status Monitor 3 dialog box a Status Waiting The print job which is waiting to be printed Spooling The print job which is being spooled on your computer Deleting The print job which is being deleted Printing The print job which is printing currently ...

Page 99: ...t job the Notify when printing completed dialog box does not appear Completed Displays only your jobs that have finished printing Canceled Displays only print jobs that have been canceled b Job Name Displays the user s print job file names Other user s print jobs are displayed as c User Displays the user name d Computer Displays the name of the computer connected to the printer e Cancel Job button...

Page 100: ...nu of Printing Preference in Windows XP 2000 or Server 2003 You can find out the current printer status by clicking the EPSON Status Monitor 3 button in the printer driver s Optional Settings menu Monitored Printers settings You can use the Monitored Printers utility to change the types of printers that EPSON Status Monitor 3 will monitor When you install EPSON Status Monitor 3 this utility is als...

Page 101: ...g Up the USB Connection The USB interface that comes with your product complies with Microsoft Plug and Play PnP USB specifications Note Only PC systems equipped with a USB connector and running Windows XP Me 98 2000 or Server 2003 support the USB interface 1 Access the printer driver 2 For Windows Me or 98 click the Details tab For Windows XP 2000 or Server 2003 click the Ports tab ...

Page 102: ...ct the EPUSB1 your product USB port from the Print to the following port drop down list For Windows XP 2000 or Server 2003 select the USB001 USB port in the list on the Ports menu Note This screen may vary depending on your operating system 4 Click OK to save the settings ...

Page 103: ...tions below to cancel the printing Double click your product icon on the task bar Select the task in the list then click Cancel from the Document menu After the last page is output the Print green light on the control panel turns on The current job is canceled Note Youcanalso cancel the current print job that is sent from your computer by pressing the y Cancel button on the product s control panel...

Page 104: ...environment remove the shortcut icon from all clients before uninstalling You can remove the icon by clearing the Shortcut Icon check box in the Monitoring Preference dialog box Uninstalling the printer driver 1 Quit all applications 2 Click Start point to Settings then click Control Panel For Windows XP orServer2003 clickStart then clickControl Panel then click Add or Remove Programs 3 Double cli...

Page 105: ...Windows 105 4 4 4 4 4 4 4 4 4 4 4 4 4 Select EPSON Printer Software then click Add Remove For Windows XP 2000 or Server 2003 select EPSON Printer Software then click Change Remove 5 Click the Printer Model tab select your product icon ...

Page 106: ... Monitor 3 select the EPSON Status Monitor 3 check box To do so deselect your product icon in Printer Model menu in step 5 7 To uninstall click OK Note You can uninstall only the Monitored Printers utility of EPSON Status Monitor 3 When the utility is uninstalled you cannot change the settings of Monitored Printers from EPSON Status Monitor 3 of other printers 8 Follow the on screen instructions ...

Page 107: ...r driver you also need to uninstall the USB device driver Follow the steps below to uninstall the USB device driver Note Uninstall the printer driver before uninstalling the USB device driver Once you uninstall the USB device driver you cannot access any other EPSON printers connected with a USB interface cable 1 Follow steps 1 through 3 of Uninstalling the printer driver on page 104 2 Select EPSO...

Page 108: ...x folder 4 Double click the Epusbun exe icon 3 Follow the on screen instructions Sharing the Printer on a Network Sharing the printer This section describes how to share the product on a standard Windows network The computers on a network can share a product that is directly connected to one of them The computer that is directly connected to the product is the print server and the other computers ...

Page 109: ...or 3 so that the shared printer can be monitored on the print server See Setting Monitoring Preferences on page 92 When you are using a shared printer in a Windows Me or 98 environment on the server double click the Network icon in Control panel and make sure that the File and product sharing for Microsoft Networks component is installed Then on the server and clients make sure that the IPX SPX co...

Page 110: ...o allow others to print to my printer s check box then click OK 5 Click OK to apply the settings Note When Insert the Disk appears insert the Windows Me or 98 CD ROM in the computer Click OK then follow the on screen instructions When the prompt to restart the computer appears restart the computer then continue with the settings 6 Double click the Printers icon on the control panel 7 Right click y...

Page 111: ... on page 119 Using an additional driver When the print server s OS is Windows XP 2000 or Server 2003 you can install the additional drivers on the server The additional drivers are for client computers that have different OS from the server Follow the steps below to set a Windows XP 2000 or Server 2003 as a print server and install the additional drivers Note You must access Windows XP 2000 or Ser...

Page 112: ...you understand the security risks but want to share printers without running the wizard click here In either case follow the on screen instructions 3 For a Windows 2000 print server select Shared as then type the name in the text box For a Windows XP or Server 2003 print server select Share this printer then type the name in the Share name box ...

Page 113: ...yphens for the Share name or an error may occur 4 Select the additional drivers Note If the computers of the server and clients use the same OS you do not have to install the additional drivers Just click OK after step 3 On the Windows XP 2000 or Server 2003 print server Click Additional Drivers ...

Page 114: ...l Windows 95 or 98 Windows 2000 Select Intel Windows 95 98 and Me Windows XP Select x86 Windows 95 Windows 98 and Windows Millennium Edition Windows Server 2003 For Windows XP or 2000 clients Select Intel Windows 2000 Windows 2000 Intel Windows 2000 or XP Windows XP x86 Windows 2000 Windows XP and Windows Server 2003 Windows Server 2003 ...

Page 115: ...3 for Windows Server 2003 Do not select additional drivers other than the drivers listed in the above table The other additional drivers are not available 5 When a prompt appears insert the Software CD ROM that comes with your product in your CD ROM drive then click OK 6 According to the message type the appropriate drive and folder names in which the printer driver for clients is located then cli...

Page 116: ... 92 Set the security for the shared printer access right for clients Clients cannot use the shared printer without the access right For details see Windows help You need to set the client computers so that they can use the product on a network See the following pages for details With Windows Me or 98 on page 117 With Windows XP or 2000 on page 119 Setting up clients This section describes how to i...

Page 117: ...k on the Windows desktop You cannot use the additional driver on the server system OS When you want to use EPSON Status Monitor 3 from a client you have to install both of the printer driver and EPSON Status Monitor 3 in each client from the Software CD ROM With Windows Me or 98 Follow the procedure below to set Windows Me or 98 clients 1 Click Start point to Settings then click Printers 2 Double ...

Page 118: ...ter driver is installed in the client beforehand you need to select the new printer driver or the current printer driver When the prompt to select the printer driver appears select the printer driver according to the message If the print server s OS is Windows Me or 98 or the additional driver for Windows Me or 98 is installed in the Windows XP 2000 or Server 2003 print server proceed to the next ...

Page 119: ...ent computer With Windows XP or 2000 Follow the steps below to set Windows XP or 2000 clients You can install the printer driver for the shared printer if you have Power Users or more powerful access rights even if you are not the Administrator 1 For Windows 2000 clients click Start point to Settings then click Printers For Windows XP clients click Start point to Printers and Faxes 2 For Windows 2...

Page 120: ... another computer then click Next 4 For Windows 2000 type the name of the shared printer then click Next Note You can also type the name of the computer that is locally connected to the shared printer the shared printer s name in network path or queue name otherwise click Next to browse for a printer You do not necessarily need to type the name of the shared printer ...

Page 121: ...tware with Windows 121 4 4 4 4 4 4 4 4 4 4 4 4 For Windows XP select Browse for a printer 5 Click the icon of the computer or server that is connected to the shared printer and the name of the shared printer then click Next ...

Page 122: ...nter driver or the current printer driver When the prompt to select the printer driver appears select the printer driver according to the message If the additional driver for Windows XP or 2000 is installed in the Windows XP 2000 or Server 2003 print server proceed to the next step Ifprint server s OSis Windows Meor 98 proceed to Installing the printer driver from the software CD ROM on page 123 6...

Page 123: ... and the client s OS is Windows XP or 2000 The on screen displays on the following pages may differ depending on the version of Windows OS Note When installing in Windows XP or 2000 clients you must access Windows XP or 2000 with the Administrator If the additional drivers are installed or the computers of the server and clients use the same OS you do not have to install the printer drivers from t...

Page 124: ...s in Windows XP 2000 or Server 2003 Digital Signature is not found may appear Click Yes for Windows 2000 or Continue Anyway for Windows XP or Server 2003 and continue installing The folder name differs depending on the OS being used 3 Select the name of the printer click OK then follow the on screen instructions Client s OS Folder Name Windows Me or 98 Language WIN9X Windows 2000 or XP Language WI...

Page 125: ...menu EPSON Status Monitor 3 lets you check the status of your printer See Monitoring Your Printer using EPSON Status Monitor 3 on page 138 for more information Accessing the printer driver To control your printer and change its settings use the printer driver The printer driver allows you to easily make all the print settings including paper source paper size and orientation To access the printer ...

Page 126: ...s Choosing the print quality by using the Automatic setting You can change the print quality of printouts to favor speed or detail There are two levels of print output 300 dpi and 600 dpi 600 dpi provides high quality precise printing but requires more memory and slows the printing speed When Automatic is selected on the Basic Settings dialog box the printer driver takes care of all detailed setti...

Page 127: ...ter Settings from the drop down list and select the Basic settings tab 3 Click Automatic then choose the resolution from the Resolution drop down list Note If printing is unsuccessful or a memory related error message appears selecting a lower resolution may allow printing to proceed ...

Page 128: ...ticular kind of printout such as presentation documents or images taken by a video or digital camera Follow the steps below to use the predefined settings 1 Open the Print dialog box 2 Select Printer Settings from the drop down list and select the Basic settings tab 3 Select Advanced You will find the predefined settings in the list on the right of Automatic ...

Page 129: ...rinter driver provides the following predefined settings Automatic Standard Suitable for regular printing especially photos Text Graph Suitable for printing documents that include text and graphs such as presentation documents Graphic CAD Suitable for printing graphs and charts Photo Suitable for printing photos ColorSync Automatically adjusts printout colors to match colors on your screen Automat...

Page 130: ...mages Customizing print settings Your printer provides for customized print settings if you need more control over the printout want to make the most detailed settings available or just want to experiment Follow the steps below to customize your print settings 1 Open the Basic Settings dialog box 2 Click Advanced then click More Settings The following dialog box appears 3 Choose Color or Black as ...

Page 131: ...drop down list You can save only one set of custom settings For Mac OS X 10 2 or 10 3 users save your custom settings by Save or Save As in the Preset on the Print dialog box Type a name for your custom settings in the name box Your settings will be saved with this name in the Preset drop down list Note The Custom Setting option is a standard feature of Mac OS X If you change any setting in the Ad...

Page 132: ...zing each page to fit the specified paper size by using Layout printing You can also choose to print documents surrounded by a frame 1 Open the Print dialog box 2 Select Layout from the drop down list 3 Select the number of pages you want to print on one sheet of paper from the drop down list 4 Click Print to start printing Note The Layout settings are a standard feature of Mac OS X ...

Page 133: ...en printing on both sides of the paper you need to clear the Skip Blank Page check box and select the Avoid Page Error check box in the Extended Settings dialog box For details see Making Extended Settings on page 136 Doing duplex printing manually 1 Open the Print dialog box 2 Select Printer Settings from the drop down list and select the Basic settings tab 3 Select the Duplex Manual check box th...

Page 134: ...nter Software with Macintosh 5 Specify the Binding Margin for the front and back sides of the paper 6 Select whether the front or back side of the paper is to be printed as the Start Page 7 Click Print to start printing ...

Page 135: ...5 5 8 After printing on one side reload the paper into the MP tray with the printed surface face down as shown below Then press the x B W Start or x Color Start button Note When loading the paper straighten it well If curled paper is loaded it may not be fed correctly ...

Page 136: ...ttings in the Extended Settings dialog box for example Page Protect Open the Print dialog box and select Printer Settings from the drop down list then select Extended Settings Offset Makes fine adjustments to the printing position on the front and the back of data on a page in 0 5 mm increments ...

Page 137: ...ze errors and memory shortage Data Compression Level drop down list Select the method of the data compression Avoid Page Error check box Select this check box to avoid Print Overrun errors when printing data which requires a lot of memory to print such as documents with a large number of complex fonts or graphics Doing so may slow down printing somewhat Select this check box when printing on both ...

Page 138: ... dialog box appears 2 Select Printer Settings from the drop down list and select Utility tab Automatically change to monochrome mode check box Select this check box to have the printer driver analyze the printing data and automatically switch to monochrome mode if the printing data is black and white Default button Click this button to return the driver settings to the initial settings Cancel butt...

Page 139: ...Using the Printer Software with Macintosh 139 5 5 5 5 5 5 5 5 5 5 5 5 3 Click your printer s icon ...

Page 140: ...statusandgetinformationonconsumable products using the EPSON Status Monitor 3 dialog box Note This screen may vary depending on your operating system version a Icon Message The icon and message shows the printer status b Printer image The image at the upper left shows the printer status graphically ...

Page 141: ...ation for the print jobs The Job Information menu is displayed when the Show job information check box on the Monitor Setup dialog box is on See Using the Job Management function on page 145 for details g Paper Displays the paper size the paper type and the approximate amount of paper remaining in the paper source Information for the optional paper cassettes are displayed only if this option is in...

Page 142: ...142 Using the Printer Software with Macintosh Setting Monitoring Preferences To make specific monitoring settings select Monitor Setup from the File menu The Monitor Setup dialog box appears ...

Page 143: ...ult button Restores default settings c OK button Saves new changes and closes the dialog box d Cancel button Cancels any changes e Save button Saves new changes and closes the dialog box f Job Management Select the Show job information check box to display the Job Information menu in the EPSON Status Monitor 3 window When this check box is selected the Job management icon appears on the task bar d...

Page 144: ...Preferences dialog box when the Monitor the Printer check box is selected To select the Monitor the Printer check box follow the instructions below 1 Open the Print dialog box and select Print Settings from the drop down list 2 Click the Utility tab and select the Monitor the Printer check box If you wish to see information about printer consumables click the button If you click this button the St...

Page 145: ...n the print jobs on the Job Information menu on the EPSON Status Monitor 3 dialog box To display the Job Information menu select the Show job information check box on the Monitor Setup dialog box then click the Job Information menu on the EPSON Status Monitor 3 dialog box a Status Waiting The print job which is waiting to be printed ...

Page 146: ...ays only your jobs that have finished printing Canceled Displays only your jobs that have been canceled Held Job is on hold b Job Name Displays the user s print job file names Other users print jobs are displayed as c User Displays the user name d Computer Displays the name of the computer connected to the printer e Job Type Displays the job type f Cancel Job button Selecting a print job and click...

Page 147: ...withthistypeofsetup connecttheUSBcabledirectlytoyourcomputer s USB connector 1 Open the Applications folder on your hard drive then open the Utilities folder and double click the Printer Setup Utility for Mac OS X 10 3 or Print Center for Mac OS X 10 2 or below icon 2 Click Add Printer in the Printer List dialog box 3 Select EPSON USB or USB from the pop up menu Select AL xxxx in the Product list ...

Page 148: ...een light on the product turns on Note You can also cancel the current print job that is sent from your computer by pressing the y Cancel button on the product s control panel When canceling the print job be careful not to cancel print jobs sent by other users Uninstalling the Printer Software When you wish to reinstall or upgrade the printer driver be sure to uninstall the current printer softwar...

Page 149: ...er List then click Delete Sharing the Printer on a Network Sharing the printer This section describes how to share the printer on an AppleTalk network The computers on the network can share the printer that is directly connected to one of them The computer that is directly connected to the printer is the print server and the other computers are the clients which need permission to share the printe...

Page 150: ...rd cross platform interface between your product and most applications You can access it from any application that supports the TWAIN standard Note for Mac OS X users Depending on your application you may not be able to access EPSON Scan from the application TWAIN TWAIN is a standard for the application program interface API between image input devices such as scanners and applications controlling...

Page 151: ...PSON You can also scan images using common TWAIN compliant applications such as Adobe Photoshop While in a TWAIN compliant application when you select a scan command to scan an image EPSON Scan starts and scans the image with the specified settings While the TWAIN compliant application may appear to be controlling your product in the scanning process it is EPSON Scan that is actually doing the job...

Page 152: ...ts web site 1 Start Adobe Photoshop Elements For Windows users ClickStart pointtoAll Programs Windows XP orPrograms Windows Me 98 or 2000 and click Adobe Photoshop Elements 2 0 For Mac OS X users Double click the Applications folder in Macintosh HD and then double click the Adobe Photoshop Elements icon 2 Select Import from the File menu and then choose EPSON AL CXXX Note for Windows XP users Do n...

Page 153: ... specified folder 1 Start EPSON Scan For Windows users Double click the EPSON Scan icon on your desktop You can also start EPSON Scan in the manner shown below Click Start point to All Programs Windows XP or Programs Windows Me 98 or 2000 point to EPSON Scan and then select EPSON Scan For Mac OS X users Click the EPSON Scan icon in the Applications folder EPSON Scan starts and the scan setting win...

Page 154: ...eir copyright status Document table When using the document table set an original one sheet at a time cCaution Do not place heavy objects on the glass surface of the document table Also do not press the glass surface with too much force To scan an original correctly set the transportation lock on the left side of the document table in the unlocked position Transportation lock ...

Page 155: ... 6 1 Make sure the product is turned on and then open the document cover gently 2 Place an original on the document table with the side to be scanned facing down Use the document guide strip to align the horizontal edge of the document ...

Page 156: ... mm apart from its adjacent photographs Always keep the document table clean 3 Close the document cover gently so that the original does not move Note Do not leave photographs on the document table for an extended period of time as they may stick to the glass Make sure the document is flat against the glass surface otherwise the image will appear fuzzy and out of focus Also be sure to close the do...

Page 157: ...el only When you scan a thick or large document you can remove the document cover cCaution To scan an original correctly set the transportation lock on the left side of the document table in the unlocked position See Scanner parts on page 26 1 Open the document cover and pull it straight up to remove it ...

Page 158: ...e document Note When you set a thick document such as magazines make sure to press the document from above and make it flat When installing the document cover follow the steps for removing the cover in reverse cCaution Do not use excessive force on the document cover and do not twist it diagonally Doing so may damage the document cover ...

Page 159: ...uto Document Feeder Can not be used for fax transmission cCaution To scan an original correctly set the transportation lock on the left side of the document table in the unlocked position Transportation lock Paper Type Paper Size Capacity Plain paper EPSON Color Laser Paper EPSON ink jet paper Recycled paper Weight 50 to 124 g m B5 A4 Letter Legal Up to 50 sheets a stack 8 mm thick ...

Page 160: ... original using the Auto Document Feeder scanning quality may be lower than when scanning an original on the document table Follow the steps below to load documents in the Auto Document Feeder 1 Slide the edge guides all the way outward ...

Page 161: ...o they are flush with the edges of your documents Note Make sure the ADF cover is closed firmly If the ADF cover is open the document table is preemptively scanned and a blank copy is output even if an original is set on the Auto Document Feeder If you load multiple pages in the Auto document Feeder the pages will be fed from the top and then ejected face down ...

Page 162: ...eds the available memory or disk space If you try to scan the image an alert appears on the screen When scanning an original using the Auto Document Feeder scanning quality may be lower than when scanning an original on the document table When doing color scanning at 750 dpi or higher the warm up time takes up to three minutes longer than black and white scanning Before starting the following step...

Page 163: ...ings on page 171 5 Click the Preview button to preview the image See Using the Preview Window in EPSON Scan on page 193 6 Use the Target Size setting to specify the output size of the image Also select Image Adjustments settings to adjust the image quality if necessary See Create beautiful reproductions on page 183 7 Click Scan EPSON Scan starts scanning ...

Page 164: ...orted by your image processing application when you save image files Format File extension Explanation BITMAP BMP Windows only A standard image file format for Windows Most Windows applications including word processing applications can read and prepare images in this format JPEG JPG A compressed file format The compression quality can be selected The JEPG format enables relatively high compressio...

Page 165: ... documents you need Adobe Acrobat Reader or Acrobat When you scan documents using the Auto Document Feeder multiple pages are saved to a single file When you save color or grayscale images in PDF you can select a compression quality PICT PCT Mac OS X only A standard image file format for Mac OS X Most Mac OS X applications including word processing applications can read and prepare images in this ...

Page 166: ... Settings dialog box does not appear automatically To open the dialog box click the down arrow to the right of the Scan button in the EPSON Scan main window and then select File Save Settings 1 Specify a location where scanned images are saved If you want to change the default location click Browse for Windows orChoose forMacOSX andthenselectadesired folder 2 Specify a file name with an alphanumer...

Page 167: ...ble Depending on the selected file format the Options button may be available so that you can make detailed settings for scanned images Format File Extension Explanation BMP BMP Windows only A standard image file format for Windows Most Windows applications including wordprocessing applications can read and prepare images in this format JPG JPG A compressed file format The compression quality can ...

Page 168: ...n the Multi TIFF files you need an application supporting this format PDF PDF A document format that is independent of platforms To use PDF documents you need Adobe Acrobat Reader or Acrobat When you scan documents using the Auto Document Feeder multiple pages are saved to a single file When you save color or grayscale images in PDF you can select a compression quality PICT PCT Mac OS X only A sta...

Page 169: ...ange any scanning settings Home Mode Office Mode and Professional Mode Home Mode The Home Mode enables you to scan images easily without use of complex settings Office Mode The Office Mode is helpful when you need to use the optional Auto Document Feeder to scan a large number of documents with thesame size Youcanscan documents easily andquickly without preview in this mode Professional Mode In th...

Page 170: ...ction Purpose Home Mode Office Mode Professional Mode Scanning film N A Defining target size N A Optimizing brightness and color of image Removing moiré patterns Restoring faded color image N A Removing dust or scratch on film N A Quick scanning of a lot of documents keeping the original document sizes N A Optimizing text or line art in scanning Scanning documents larger than document table N A N ...

Page 171: ...ins enabled when you start EPSON Scan again Making Changes to Scanner Settings Make suitable settings For photographs Follow the steps below to make settings suitable for scanning photographs reflective documents in the Professional Mode 1 Place photographs on the document table For details see Setting Your Originals on page 154 2 Start EPSON Scan and then select the Professional Mode For details ...

Page 172: ...172 Scanning 3 The setting window appears Specify the settings to match your document referring to the illustration and the table below ...

Page 173: ...stmentssettings ifnecessary See Create beautiful reproductions on page 183 for details Original Document Type Reflective Document Source Document Table ADF Auto Exposure Type Photo Destination Image Type Select a suitable image type Resolution Select an appropriate resolution See Select the suitable resolution on page 174 Target Size To be set in a later step Adjustments To be set in a later step ...

Page 174: ...g to the scanning purpose For texts and line arts Follow thesteps below tomakesettings suitable forscanningtexts and line arts in the Professional Mode With this feature outlines of texts and line arts are scanned and clearly defined Clearly defined texts can be reliably converted into text data using OCR software 1 Placeyouroriginaleitheron the documenttableorin theAuto Document Feeder fax model ...

Page 175: ...Scanning 175 6 6 6 6 6 6 6 6 6 6 6 6 3 The setting window appears Specify the settings to match your document referring to the illustration and the table below ...

Page 176: ...y the Adjustments settings if necessary See Create beautiful reproductions on page 183 for details Original Document Type Reflective Document Source Document Table ADF Auto Exposure Type Document Destination Image Type Black White is recommended Resolution 300 dpi for texts 600 dpi for line arts Target Size To be set in a later step Adjustments To be set in a later step ...

Page 177: ...eature the use of colors on an original document is simplified to prevent the scanned image from being mottled It is also suitable for modifying colors ofan image with a color re touching application 1 Place youroriginaleitheronthedocumenttableorinthe Auto Document Feeder fax model only For details see Setting Your Originals on page 154 2 Start EPSON Scan and then select the Professional Mode For ...

Page 178: ...178 Scanning 3 The setting window appears Specify the settings to match your document referring to the illustration and the table below ...

Page 179: ...settings ifnecessary See Create beautiful reproductions on page 183 for details Original Document Type Reflective Document Source Document Table ADF Auto Exposure Type Document Destination Image Type Color Smoothing Resolution Select an appropriate resolution See Select the suitable resolution on page 174 Target Size To be set in a later step Adjustments To be set in a later step ...

Page 180: ...papers and magazines in the Professional Mode Using this feature you can avoid a blank area being scanned as a yellowish image or images on the back side of paper being scanned through 1 Place a document on the document table For details see Setting Your Originals on page 154 2 Start EPSON Scan and then select the Professional Mode For details on how to select a scanning mode see Changing the scan...

Page 181: ...Scanning 181 6 6 6 6 6 6 6 6 6 6 6 6 3 The setting window appears Specify the settings to match your document referring to the illustration and the table below ...

Page 182: ...ngs ifnecessary See Create beautiful reproductions on page 183 for details Original Document Type Reflective Document Source Document Table Auto Exposure Type Document Destination Image Type Select an appropriate image type Resolution Select an appropriate resolution See Select the suitable resolution on page 174 Target Size To be set in a later step Adjustments To be set in a later step ...

Page 183: ...t you can do and how you do it Remove the moiré patterns from a scanned image You can remove a wavy or ripped pattern called moiré which tends to happen in areas of halftone color such as skin color Follow the steps below to remove these patterns Note This feature is not available when the resolution is set to greater than 600 dpi In the Home Mode or Professional Mode you cannot use this feature w...

Page 184: ... Home Mode this function is not available Improve image sharpness Ifthe outline of the original edge of the image is not sharp enough you can improve the sharpness ofthe scanned image by using this feature in the Professional Mode This feature is automatically enabled in the Home Mode Follow the steps below Note This feature is not available when Color Smoothing Halftone or Black White is selected...

Page 185: ...nts Liven up a color on a scanned image You can liven up the color of a scanned image by adjusting the brightness of color contrast or color balance Follow the steps below Note This feature is only available when you are scanning a color image 1 Click the Image Adjustment button Unsharp Mask Filter not applied Unsharp Mask Filter applied ...

Page 186: ...186 Scanning 2 Adjust the items you want to change by sliding the tabs 3 Close the Image Adjustment window by clicking the Close button Image Adjustment not applied Image Adjustment applied ...

Page 187: ... the Color Restoration check box to restore color in the Home Mode or Professional Mode Note When scanning films do not select B W Negative Film for Document Type Do not specify 16 bit Grayscale or 8 bit Grayscale for Image Type Do not specify Document for Auto Exposure Type Depending on the condition of films or photographs the color may not be restored as you desire ...

Page 188: ...low to scan multiple originals using the Professional Mode 1 Place documents on the document table See Setting Your Originals on page 154 for details Note If you plan to preview images using the Thumbnail method while scanning multiple photographs position each photograph at least 20 mm apart from its adjacent photographs 2 Start EPSON Scan and then select the Professional Mode For details on how ...

Page 189: ...Scanning 189 6 6 6 6 6 6 6 6 6 6 6 6 The following window appears 3 Specify the Original and Destination settings to match your images 4 Click the Preview button to preview the images ...

Page 190: ...w Click the small arrow to the right of the Preview button and then select Thumbnail or Normal 5 In the Thumbnail Preview window EPSON Scan automatically locates the multiple photographs and then preview them as thumbnail images Select the number check box of an image you want to scan ...

Page 191: ...w the images as thumbnails In this case preview the images in the Normal Preview window You can create only one marquee for one thumbnail image For more details see the online help In the Normal Preview window Create marqueeson thepreviewedimage to selectanarea you want to scan You can create up to 50 marquees For more details see Using marquees on page 197 ...

Page 192: ...pecify the Adjustments settings if necessary You may need to scroll to the bottom of the screen Note For some settings you can apply the same modifications to all of the images at once by clicking All in the Preview window In Normal Preview you need to make marquees For detail see Using marquees on page 197 7 Click Scan EPSON Scan starts scanning Note When the File Save Settings dialog box appears...

Page 193: ...ng the Preview button starts prescanning and previews the image Depending on the scanning mode and the Document Type settings a small arrow appears to the right of the Preview button allowing you to select a preview method Click the arrow and select Thumbnail or Normal to change the preview method Note If there is no arrow to the right of the Preview button EPSON Scan automatically uses the Normal...

Page 194: ...se marquees to scan selected portions of an image For details on marquees see Using marquees on page 197 Click the Zoom Preview button to zoom in on a selected area of the image Use a marquee to select the part of the image you want to zoom in and then click this button An enlargement of the selection appears in the Zoom menu allowing you to see the effects of your settings in more details ...

Page 195: ...ee to the area of the image you want to scan For more details see the online help Thumbnail preview The Thumbnail Preview method allows you to preview multiple images in a thumbnail layout EPSON Scan automatically locates the target images and applies the Auto Exposure feature to each image You can modify each thumbnail image and make additional image adjustments You can also use marquees to scan ...

Page 196: ...select it and then choose the appropriate settings The selected image has a blue frame around it To apply the same modifications to all of the thumbnail images at once click All To enlarge a thumbnail image select it and then click the Full Size tab An enlargement of the selected image appears in the Full Size menu allowing you to see the effects of your settings in more details ...

Page 197: ...m to select an area you want to enlarge using the Zoom Preview button Thumbnail Preview You can make only one marquee for one thumbnail image To create a marquee move the pointer over the image in the Preview window The pointer becomes a set of cross hairs Hold down the mouse button and drag the cross hairs over an area of the image and then release the mouse button to create the marquee The frame...

Page 198: ...pointer while pressing the Shift key the marquee becomes restricted to the vertical or horizontal movement When the mouse pointer is placed on the edge of the marquee it changes to an arrow allowing you to re size the marquee If you drag the arrow pointer while pressing the Shift key the marquee is resized proportionally To remove or delete a marquee click the marquee and then click the Delete mar...

Page 199: ...th a Computer Administrator account You cannot uninstall applications if you log on as a Limited account user You can also uninstall EPSON Scan from the EPSON Installation Program dialog box To view the dialog box insert the software CD in the CD ROM drive The picture shown in this section is for Windows XP It may be different from the actual image you see 1 Turn off the product and then disconnec...

Page 200: ... the uninstallation In some cases a message may appear to prompt you to restart the computer make sure Yes I want to restart my computer now is selected and then click Finish For Mac OS X users Note To uninstall applications it is necessary to log on with a Computer Administrator account You cannot uninstall applications if you log on as a Limited account user 1 Insert the software CD in the CD RO...

Page 201: ...e click the EPSON Scan Installer icon If the Authorization window opens click the key icon enter the administrator s name and password click OK and then click Continue 5 After the initial screen click Accept The Installer dialog box appears 6 Select Uninstall from the pull down menu at the top left and then click Uninstall ...

Page 202: ...the r Right button The application that starts differs according to the user settings By default EPSON File Manager is launched For network computer Windows only To use a computer that is connected through a network you need to have installed PageManager for EPSON EPSON Scan and EPSON Creativity Suite on the computer When scanning an image using a network computer you can select either Standard au...

Page 203: ...riginal select Network PC and use Manual Scan or specify the detail settings for the image to be scanned in the Home Mode or Professional Mode using EPSON Scan on your computer For details see Colors differ from the original on page 419 Before using this feature make sure you have installed EPSON Scan and EPSON Creativity Suite on your computer Follow the steps below to use this feature 1 Connect ...

Page 204: ... notify that the device is ready appears and scanning starts When selecting Network PC Network computer names appear in the LCD panel Proceed to step 5 5 Press the u Up or d Down button to select your network computer and then press the r Right button You can select from the following scanning methods To scan with Standard scan proceed to step 6 To scan with Manual scan proceed to step7 6 When you...

Page 205: ...Feeder Assigning a different application on Windows This section explains how to make settings that control which application to open when you press the x B W Start or x Color Start button on the control panel You can specify one application to open automatically when you press the x B W Start or x Color Start button or you can have a window open allowing you to choose from a list of applications ...

Page 206: ...g For Windows XP users 1 Click Start and then point to Control Panel 2 Click the Scanners and Cameras icon in the control panel 3 Right click your product s icon and then select Properties 4 Select the Events tab ...

Page 207: ... is available only to applications that appear on the list 6 To save your settings click Apply and then OK Note You need to click Apply whenever you change a setting If you need to disable the Scanner events select Take no action in the product s Properties dialog box For Windows Me 98 and 2000 users Note for Windows 98 and 2000 users Screen shots for Windows Me are used in this section so they ma...

Page 208: ...8 Scanning 3 For Windows Me users Right click your product s icon and then select Properties For Windows 98 and 2000 users Select your product from the installed scanners and cameras list Click Properties ...

Page 209: ...e applications are selected when you click the button a dialog box appears to prompt you to select just one from the list Some applications do not support linkage to scanners and digital cameras Linkage is available only to applications that appear in the Send to this application list 6 To save your settings click Apply and then OK Note You need to click Apply whenever you change a button setting ...

Page 210: ...ew scanning or final scanning is quieted and the product returns to the Professional Mode Scanning in a Network Environment Starting EPSON Scan settings Make sure that the Epson product and Network Image Express Card are turned on and working properly Then follow the steps below to start EPSON Scan settings and enable network scanning Note For Windows 2000 and XP you need the administrative privil...

Page 211: ...k Image Express Card from your network administrator 2 Start EPSON Scan Settings For Windows users Click Start point to All Programs for Windows XP users or Programs for Windows Me 98 and 2000 users and EPSON Scan and then select EPSON Scan Settings For Mac OS X users Click the EPSON Scan Settings icon in the Utility folder 3 Select your product from the Select Scanner drop down list ...

Page 212: ...212 Scanning 4 Change the Connection setting to Network Enter the Network Image Express Card s IP address or host name in the Network Scanner Address field ...

Page 213: ...o make sure EPSON Scan is running There are several methods you can use to scan a document Click the Scan button in the EPSON Scan main window on the client computer Start EPSON Scan on the client computer Make any desired settings and then click the Scan button to start scanning Use the x B W Start or x Color Start button on the product Start EPSON Scan on the client computer and then click the x...

Page 214: ...s refer to the corresponding manuals included with the card Installing the TCP IP protocol To install the TCP IP protocol on a client computer on the network follow the instructions below For Windows XP and 2000 users Note for Windows XP users Screen shots for Windows 2000 are used in this section so they may differ in appearance from what actually appears on your screen The instructions are the s...

Page 215: ...Scanning 215 6 6 6 6 6 6 6 6 6 6 6 6 For Windows 2000 users Right click the My Network Places icon and then select Properties 2 Double click Local Area Connection ...

Page 216: ...heck that Internet Protocol TCP IP is included in the Local Area Connection Properties list box If the Internet Protocol TCP IP appears in the list box proceed to Scanning in a Network Environment on page 210 otherwise proceed to step 5 ...

Page 217: ...nt Type dialog box appears 6 Select Protocol from the list and click Add 7 SelectInternet Protocol TCP IP intheNetworkProtocollist box and click OK 8 Check that Internet Protocol TCP IP is installed and then click Close Then proceed to Scanning in a Network Environment on page 210 ...

Page 218: ... Windows Me and 98 users 1 Click Start point to Settings and then select Control Panel Control Panel appears 2 Double click the Network icon in Control Panel The Network dialog box appears 3 Click the Configuration tab ...

Page 219: ...6 6 6 6 6 6 6 6 6 4 Check that TCP IP is included in the following installed network components list box 5 Click Add The Select Network Component Type dialog box appears 6 Select Protocol from the list and then click Add ...

Page 220: ...ning 7 Select Microsoft from the Manufacturers list box and TCP IP from Network Protocols and then click OK 8 Follow the instructions on the screen Then proceed to Scanning in a Network Environment on page 210 ...

Page 221: ...d output Note for network connections EPSON Web To Page is available only for the following connections LPR connection EpsonNet Print Windows sharing Note When the product is directly connected with Windows 98 or Me as the shared printer printing from Windows 2000 or XP clients is not available Note for other than network connections EPSON Web To Page is available for Windows 98 Me 2000 and XP The...

Page 222: ...tton Setting button on the tool bar and then make appropriate settings in the dialog box In this dialog box you can also switch between PageManager for EPSON and File Manager for scanning After installing PageManager for EPSON start the software and enter the license number according to the on screen message WhenPageManagerforEPSONisstarted thePresto ScanButtons bar will appear on your computer Th...

Page 223: ...age that let you scan save manage edit and print your images Using the main program EPSON File Manager you can scan and save your images and then display them in an easy to use window From there you can print them upload them to EPSON s photo sharing web site drag them to a document attach them to an e mail message or open them in an image editing program When you install the Creativity Suite from...

Page 224: ...and send the files directly to the application you want to use View supported images as thumbnails View the various applications you can use as project icons in the launch area Assign an application to the x B W Start or x Color Start button on your product Search for images on your hard disk View images as a slideshow Retouch images ...

Page 225: ...an mode You can select an application to be launched when pressing the x B W Start or x Color Start button For details see PageManager for EPSON on page 222 or Assigning a different application on Windows on page 205 Scan Assistant Scan Assistant lets you select an available scanner from the list specify the location where scanned images are saved and make other settings from the Scan Assistant di...

Page 226: ...upports various e mail systems and allows you to resize images before attaching them Image Clip Palette EPSON Image Clip Palette lets you view images as thumbnails adjust the resolution and size of an image then drag it to the application you want to use without changing the original image ...

Page 227: ... CD ROM PageManager for EPSON There are three ways to start PageManager for EPSON Double click the PageManager For EPSON icon on the desktop Drag and drop images or a folder to the PageManager For EPSON icon on the desktop For Windows ClickStart pointtoAll Programs Windows XP orPrograms Windows Me 98 or 2000 point to PageManager For EPSON then click PageManager For EPSON For Mac OS X Double click ...

Page 228: ...rt of the PageManager For EPSON window For Mac OS X Double click the Applications folder in Macintosh HD then double click the EPSON folder Next double click the PageManager For EPSON folder and then double click the PageManager For EPSONicon Then clickthe BizCard icon in the lower part of the PageManager For EPSON window EPSON File Manager There are three ways to start EPSON File Manager Double c...

Page 229: ...s to access Scan Assistant Double click the EPSON File Manager icon on the desktop then select Load from Scanner from Tool menu in the EPSON File Manager window For Windows ClickStart pointtoAll Programs Windows XP orPrograms Windows Me 98 or 2000 point to EPSON Creativity Suite and then click Scan Assistant For Mac OS X Double click the Applications folder in Macintosh HD then double click the EP...

Page 230: ...le click the EPSON Attach To Email icon Image Clip Palette There are two ways to access EPSON Image Clip Palette Double click the EPSON File Manager icon on the desktop then click the Use Image icon in the upper part of the EPSON File Manager window For Windows ClickStart pointtoAll Programs Windows XP orPrograms Windows Me 98 or 2000 point to EPSON Creativity Suite then click Image Clip Palette F...

Page 231: ...ng on the type of the original For details see Setting Your Originals on page 154 Note Before scanning a document remember to respect the rights of copyright owners Do not scan published text or images without first checking their copyright status If documents are placed both in the Auto Document Feeder and on the document table only the documents in the Auto Document Feeder are scanned ...

Page 232: ...Letterhead Recycledpaper Colored paper You cannot copy onto coated paper thick paper and special paper such as postcard or envelopes Available original sizes You can use A4 B5 Letter and Legal size originals for copying Legal size originals are available only with the Auto Document Feeder The edge of the paper 5 mm from the horizontal and vertical paper ends is not guaranteed for printing Follow t...

Page 233: ...ableorinthe Auto Document Feeder fax model only For details see Setting Your Originals on page 154 4 Specify the desired copy settings as necessary For details see Making Changes to Copy Settings on page 234 Note Whenyoupressthex B W Startorx Color Startbuttonwithout making any settings here copying starts with the existing setting values 5 Press the x B W Start or x Color Start button To make a b...

Page 234: ...er Canceling Copying When the y Cancel button on the control panel is pressed while a document is being copied in copy mode the LCD panel shows Cancel Print Job and the copy job is canceled Making Changes to Copy Settings When you plan to copy your document using other than the default settings you can make changes to the appropriate copy settings as follows Use the u Up or d Down button to move b...

Page 235: ...ilable paper types for copying are not the same as that for printing Depending on the paper source available paper types differ When copying originals you can only use the following paper types MP tray Plain paper EPSON Color Laser Paper Letterhead Recycledpaper Colored paper Transparencies Labels Optional paper cassette Plain paper EPSON Color Laser Paper Letterhead Recycledpaper Colored paper Yo...

Page 236: ... high quality 600 dpi color copy with the default memory 128 MB the product may not work properly because of insufficient memory We recommend adding an memory module so that the total memory size is 256 MB or higher Document Type Description Txt Ph Text Photo Good for magazines and catalogs Removes moiré patterns sharpens the outline and removes the backgrounds Photo Good for color photos or other...

Page 237: ...ecting from 7 levels 3 to 3 The higher the level the darker the image The default level is 0 For adjusting the image quality see also Adjusting the contrast on page 238 and Adjusting the RGB color on page 238 1 Make sure that the product is in Copy mode If not press the Copy button to enter the Copy mode 2 Press the u Up or d Down button several times until Density appears The current value next t...

Page 238: ...ral times until Contrast is selected The current value next to Contrast is highlighted 3 Specify the contrast level Note To increase or decrease the contrast press the r Right or l Left button respectively The contrast increases or decreases one level at a time Adjusting the RGB color You can adjust the image quality in RGB strength by selecting from 7 levels 3 to 3 for red R green G and blue B Th...

Page 239: ... ratios or by specifying a value from 25 to 400 in increments of 1 The default zoom ratio is 100 1 Make sure that the product is in Copy mode If not press the Copy button to enter the Copy mode 2 Place youroriginaleitheronthedocumenttableorinthe Auto Document Feeder fax model only For details see Setting Your Originals on page 154 3 Press the d Down button to select Zoom 4 Specify your desired zoo...

Page 240: ...table area of a photocopier is limited Therefore when a photocopier copies a document with text or image printed on the whole sheet of paper part of the text or image on the edges of paper will not be copied This function is enabled when On is selected 1 Make sure that the product is in Copy mode If not press the Copy button to enter the Copy mode 2 Placeyouroriginaleitheron the documenttableorin ...

Page 241: ... Document size A4 B5 Letter and Legal Output paper size A4 B5 Letter and Legal Zoom 100 The Zoom setting is ignored in 2 pages per sheet copy mode Document Size Output size Availability A4 A4 Available B5 Available Letter N A Legal N A B5 A4 Available B5 Available Letter N A Legal N A Letter A4 N A B5 N A Letter Available Legal Available Legal A4 N A B5 N A Letter Available Legal Available ...

Page 242: ...ess the x B W Start or x Color Start button to start copying To make a black and white copy press the x B W Start button To make a color copy press the x Color Start button Using the document table Set the documents one by one When you press the x B W Start or x Color Start button messages prompting you to set the next document and to confirm whether there are more documents or not are displayed i...

Page 243: ...et all settings you made to the factory settings follow the steps below 1 Press the Setup button on the control panel The Setup light is on and the Setup menu appears in the LCD panel 2 Press the d Down button until Copy Settings appears and then press the r Right button 3 Press the d Down button to select Factory Settings and then press the r Right button 4 Make sure that Factory Settings is sele...

Page 244: ...ostage Government issued revenue stamps and securities issued according to legal procedure Exercise caution when copying the following items Private marketable securities stock certificates negotiable notes checks etc monthly passes concession tickets etc Passports driver s licenses warrants of fitness road passes food stamps tickets etc Responsible use of copyrighted materials Scanners can be mis...

Page 245: ...t checking their copyright status If documents are placed both in the Auto Document Feeder and on the document table only the documents in the Auto Document Feeder are scanned Sending Faxes Available original sizes You can use A4 Letter and Legal size originals for fax transmission Legal size documents are available only with the Auto Document Feeder The transmission result may differ from the ori...

Page 246: ...ss the Fax button on the control panel The Fax light is lit and the LCD panel shows Fax Mode for a few seconds then changes to the fax mode s screen Original Transmission data Scanning direction Sent in A4 size Transmitting direction Scanning direction Rotated 90 degrees and sent in A4 size Transmitting direction ...

Page 247: ...rrect number is entered press the Reset button to delete a character left to the cursor Pressing the l Left or r Right button moves the cursor left or right When entering the recipient number numerics 0 to 9 and can be inserted using the numeric keypad When you press the Redial button instead of entering the recipient s fax number the fax number you previously transmitted is automatically entered ...

Page 248: ...ton Note When the recipient s fax machine supports only black and white fax a color fax is received as a black and white fax even if you press the x Color Start button Sending faxes using the speed dial function When a recipient fax number is registered on the product you can send a fax by choosing the desired recipient from the speed dial list in the LCD panel You can register up to 60 recipient ...

Page 249: ...button The selected recipient appears in the second top row in the LCD panel Note You can also select a recipient by entering the number directly To display the details of the assigned recipient press the Advanced Menu button while the recipient is selected To return to the list again press either the Advanced Menu button or the l Left button 5 Make the appropriate settings for your scanning purpo...

Page 250: ...es using the one touch function When a frequently used recipient fax number is assigned for the One Touch Dial button A B or C you can send a fax to the recipient by simply pressing the corresponding One Touch Dial button Note When sending afax using theOne Touch Dialbutton the original is transmitted as a black and white fax Before using the one touch dial function you need to register recipient ...

Page 251: ...p the same original is sent to all the registered recipients by choosing the desired group number You can enter up to 20 groups on the product Note When sending a fax using the group dial function the original is transmitted as a black and white fax Before using the group dial function you need to register multiple recipient fax numbers as a group using EPSON Speed Dial Utility For details see onl...

Page 252: ...en press the r Right button The selected group appears in the second top row in the LCD panel Note To display the details of the registered group press the Advanced Menu button while a group is selected To return to the group list again press either the Advanced Menu button or the l Left button 5 Make the appropriate settings for your scanning purpose if necessary You can specify the Document Size...

Page 253: ...by dialing from a telephone When your product has an attached phone you can send a fax by dialing from the phone Note This function is only available for black and white fax transmissions 1 Place your original either on the document table or Auto Document Feeder For details see Setting Your Originals on page 154 2 Dial the number while the attached phone is on the hook 3 Press the x B W Start butt...

Page 254: ...notmatchthereceived data size the image of the received data is divided according to the output paper size as follows Cassette paper size Received document size Letter A4 Legal B5 1 Divided 2 Rotated 1 Divided 2 Rotated 1 Divided 2 Rotated Letter 3 Reduced 1 Divided A4 4 Trimmed on both ends 4 Trimmed on both ends 1 Divided 4 Trimmed on both ends Legal ...

Page 255: ... of receiving faxes When the producthas an attachedphone youcan selectfrom four reception modes for receiving a call The default is set to the Fax only mode To change the reception mode follow the steps below 1 Press the Setup button on the control panel Setting item Description Auto switching The call is received by the attached phone and the product automatically answers after the phone rings fo...

Page 256: ...anel 2 Press the d Down button twice to select Fax Settings then press the r Right button 3 Press thed DownbuttontwicetoselectReception Settings then press the r Right button 4 Press the d Down button to select Incoming Mode then press the r Right button The Reception Settings menu appears ...

Page 257: ... an attached phone and Incoming Mode in Reception Settings needs to be set to Auto switching For details see Making Changes to Fax Settings on page 258 1 Answer the incoming call using the attached phone 2 Press the x B W Start or x Color Start button after confirming the fax tone The received data are printed by page as they are received Receiving faxes using fax polling This function is used to ...

Page 258: ...for transmitting or receiving faxes with the appropriate settings Document size You can specify the document size from A4 Letter and Legal Note Legal size documents are available only with the Auto Document Feeder 1 Make sure that the product is in Fax mode If not press the Fax button to enter the Fax mode 2 Make sure Docu Size is selected If not press the d Down button to select the item 3 Press ...

Page 259: ...rectly with the numeric keypad 4 Press the u Up button twice to exit the Density setting or make other settings if necessary Image quality In black and white transmission you can specify the image quality according to the document type You can select the following image qualities Items Description Stndrd Standard Fax is transmitted with standard image quality Qlty Quality Fax is transmitted with t...

Page 260: ...u select On you can import fax data stored in the sender s fax machine 1 Make sure that the product is in Fax mode If not press the Fax button to enter the Fax mode 2 Press the u Up or d Down button severaltimes untilPolling Rcptn appears 3 Press the l Left or r Right button to select On or Off 4 Press the u Up button several times to exit the polling reception setting or make other settings if ne...

Page 261: ...al attempts and whether to print the sender s information with a transmission data Auto Redial This function is used to specify the retry interval and the total retries when unable to connect to the recipient due to a busy line Note The number of redial attempts can be set between 0 and 99 If you do not use the auto redial function select 0 1 Press the Setup button on the control panel The Setup l...

Page 262: ...nt sender information with a transmission data When Print Sender Info is set to On the date day of week time sender s name sender s phone number and page number fraction style display are automatically printed at the top of the transmission image Note Page numbers will not be printed when performing a manual transmission Part of the document may be lost since the above information overwrites the d...

Page 263: ...On then press the r Right button 6 To exit the settings press the l Left button several times or another mode s button Changing incoming faxes settings You can set the following items for receiving faxes in Reception Settings 1 Press the Setup button on the control panel The Setup light is lit and the Setup menu appears in the LCD panel 2 Press the d Down button twice to select Fax Settings then p...

Page 264: ...n to select your desired settings 6 To exit the settings press the l Left button several times or another mode s button Managing Communication Setup Function Printing report You can print the following communication reports or a fax information list to check various transmission information and transmission results Type of report Description Speed Dial List Prints a list for one touch dial group d...

Page 265: ...n reports Type of report Description and setting items Activity Report This report contains transmission and reception information You can specify whether to automatically print every 50 transmissions or to not automatically print them On Prints this report automatically for every 50 transmissions Off Does not print this report automatically Transmission Report This report contains transmission in...

Page 266: ...ress the u Up or d Down button to select your desired report then press the r Right button 5 Press the u Up or d Down button to select your desired setting item then press the r Right button 6 To exit the settings press the l Left button several times or press another mode s button Multiple Trans Report This report contains transmission information for multiple transmissions You can specify when p...

Page 267: ...tion menu appears 4 Press the d Down button to select your desired job information then press the r Right button 5 To exit the settings press the l Left button several times or press another mode s button Canceling a fax job If the y Cancel button is pressed in Fax mode while a fax is being transmitted or received the LCD panel shows Cancel Print Job and the fax job is canceled Setting item Descri...

Page 268: ... a recipient Note When registering multiple recipient fax numbers on the product as a group only EPSON Speed Dial Utility is available For details see online help Registering a recipient name is only available using EPSON Speed Dial Utility For details see online help Using the EPSON Speed Dial Utility for Windows only Installing EPSON Speed Dial Utility Note For Windows 2000 and XP you need the a...

Page 269: ...Faxing Fax Model Only 269 8 8 8 8 8 8 8 8 8 8 8 8 3 Click Continue Then follow the on screen instructions 4 When the following screen appears click Custom ...

Page 270: ...270 Faxing Fax Model Only 5 Select the Fax Speed Dial utility check box then click Install 6 Then follow the on screen instructions 7 When the installation is complete click Exit ...

Page 271: ...ility is not available While uploading or downloading speed dial data between your computer and the product jobs cannot be printed and faxes cannot be transmitted or received Follow the steps below to access EPSON Speed Dial Utility 1 ClickStart pointtoAll Programs WindowsXP orPrograms Windows Me 98 or 2000 EPSON Speed Dial Utility and then click Speed Dial Utility EPSON Speed Dial Utility window ...

Page 272: ...ing recipients You can register up to 60 recipients in the speed dial list 1 Make sure the product is turned on and then press the Setup button The Setup light is lit and the Setup menu appears in the LCD panel 2 Press the d Down button twice to select Fax Settings then press the r Right button The Fax Settings menu appears 3 Press the u Up or d Down button several times until Speed Dial Settings ...

Page 273: ...n button several times to select the number displayed as NONE and then press the r Right button 6 Press the d Down button to select NO and then press the r Right button Note To register a recipient name to the speed dial use EPSON Speed Dial Utility For details see online help ...

Page 274: ... To change or delete a registered recipient in the speed dial list see Changing recipients on page 274 or Deleting recipients on page 276 Changing recipients You can change recipient registered to another one in the speed dial list 1 Make sure the product is turned on and then press the Setup button The Setup light is lit and the Setup menu appears in the LCD panel 2 Press the d Down button twice ...

Page 275: ...ure that Individual Speed Dial is selected and then press the r Right button The Speed dial list appears 5 Press the u Up or d Down button several times to select the recipient you want to change and then press the r Right button 6 Make sure that Change is selected and then press the r Right button 7 Press the d Down button to select NO and then press the r Right button ...

Page 276: ...ering it use the l Left button or the Reset button The registered speed dial is changed to the new one on the speed dial list Deleting recipients You can delete registered recipients in the speed dial list 1 Make sure the product is turned on and then press the Setup button The Setup light is lit and the Setup menu appears in the LCD panel 2 Press the d Down button twice to select Fax Settings the...

Page 277: ...Note To clear all recipients that are registered in the speed dial list select Clear Speed Dial and press the r Right button 5 Press the u Up or d Down button several times to select the recipient you want to delete and then press the r Right button 6 Press the d Down button to select Delete and then press the r Right button 7 Press the d Down button to select Yes for confirmation and then press t...

Page 278: ...appears in the LCD panel 2 Press the d Down button twice to select Fax Settings then press the r Right button The Fax Settings menu appears 3 Press the u Up or d Down button several times until Speed Dial Settings appears then press the r Right button 4 Press the d Down button to select One Touch Dial and then press the r Right button The One Touch Dial list appears 5 Press the d Down button to se...

Page 279: ...nedfortheone touchdial see Reassigning recipients on page 279 or Deleting recipients on page 281 Reassigning recipients You can reassign recipients from the registered speed dial list for the One Touch Dial button A B or C 1 Make sure the product is turned on and then press the Setup button The Setup light is lit and the Setup menu appears in the LCD panel 2 Press the d Down button twice to select...

Page 280: ... r Right button 4 Press the d Down button to select One Touch Dial and then press the r Right button The One Touch Dial list appears 5 Press the d Down button to select one touch dial A B or C you want to change a recipient and then press the r Right button 6 Make sure that Change is selected and then press the r Right button ...

Page 281: ...te recipients from the assigned One Touch Dial button A B or C 1 Make sure the product is turned on and then press the Setup button The Setup light is lit and the Setup menu appears in the LCD panel 2 Press the d Down button twice to select Fax Settings then press the r Right button The Fax Settings menu appears 3 Press the u Up or d Down button several times until Speed Dial Settings appears then...

Page 282: ...ial button A B or C and then press the r Right button 6 Press the d Down button to select Delete and then press the r Right button 7 Press the d Down button to select Yes for confirmation and then press the r Right button The recipient assigned for the one touch dial is deleted ...

Page 283: ...D panel as you select the mode There are three mode buttons on the control panel that allow you to switch between the four modes Print mode default mode Copy mode Fax mode and Scan mode In addition you can also use the Setup button for making various settings for this product For details on the Setup menu see Using the Setup Menu on page 288 Note If no button is pressed for more than 3 minutes any...

Page 284: ...ocessed in any of the modes Mode Menus You can use your desired mode according to your job purpose To access your desired mode press the corresponding mode button on the control panel Print mode The default mode ofthis product is Print mode While the product is in Print mode the Print light green is lit and the following screen appears Note During the printing process you cannot access other modes...

Page 285: ...ecopyfunction pressthe Copybutton onthe control panelto enter the Copymode While the productis in Copy mode the following screen appears Note Fax reception is available even while copying If you press the Copy button while in Copy mode the screen returns to the Print mode ...

Page 286: ... is in Fax mode the following screen appears Note If no button is pressed for more than 3 minutes any changes made are canceled and the mode returns to the Print mode Ifyoupressthe FaxbuttonwhileinFaxmode the screenreturns to the Print mode Even in Fax mode TWAIN scan only when the scanner is not operating and printing using the host interface are available ...

Page 287: ...n press the Scan button on the control panel to enter the Scan mode While the product is in Scan mode the following screen appears Note Even in Scan mode TWAIN scan fax reception and printing are available If you press the Scan button while in Scan mode the screen returns to the Print mode ...

Page 288: ...tems Printer Settings Use this menu to make the following printer settings Information Menu Tray Menu Setup Menu Reset Menu Support Menu Printer Adjust Menu Maintenance Menu Host I F Settings Use this menu to make the following interface settings USB Menu Network Menu Fax Settings Use this menu to make the following fax settings fax model only Basic Settings Transmission Settings Reception Setting...

Page 289: ... settings For a complete description of the items and settings available in the Setup menu see Setting menus on page 291 1 Make sure the product is turned on and then press the Setup button The Setup light is lit and the LCD panel shows Setup Mode for a few seconds and then changes to the Setup menu screen Note An arrow mark in the LCD panel indicates the currently available button u Up d Down l L...

Page 290: ...viewthesettings available for the item Note To return to the previous higher level press the l Left button The asterisk mark indicates the current setting value 4 Exit the Setup menu To switch to another mode use the following method Press the Copy Fax or Scan button to switch to the corresponding mode Press the Setup button again in Setup mode to switch to the Print mode ...

Page 291: ...nsumable products You can also print status and sample sheets showing the printer s current settings available fonts and a brief summary of available features Press the u Up or d Down button to select an item Press the r Right button to print a sheet or font sample 1 This item appears only when the network interface board is installed 2 This item is for display only and cannot be modified Item Set...

Page 292: ...k C M Y K Toner Photocon Displays the amount of toner left in the toner cartridges and the remaining service life of the photoconductor unit from 0 to 100 The letter C M Y or K indicates the colors Cyan Magenta Yellow and Black respectively Total Pages Displays the total number of pages printed by the product Color Pages Displays the total number of pages printed in color by the product B W Pages ...

Page 293: ...u can MP Tray Size Select your paper size from this menu LC1 Size Displays the paper size loaded in the standard and optional paper cassettes MP Type Lets you set the paper type loaded in the MP tray LC1 Type Lets you select the paper type loaded in the standard and optional optional paper cassettes Item Settings MP Tray Size A4 B5 LT Letter HLT Half Letter LGL Legal GLT Government Letter GLG Gove...

Page 294: ...termines whether the MP tray has the higher or lower priority when Auto is selected as the Paper Source setting in the printer driver When On is selected the MP tray has the higher priority as the paper source If you select Off the MP tray has the lower priority Item Settings Lang Display Language English French German Italian Spanish Swedish Danish Dutch Finnish Portuguese Simplified Chinese Trad...

Page 295: ... of the following errors occurs Paper Set Print Overrun or Memory Overflow When this option is off you must press the x B W Start or x Color Start button to resume printing LCD Contrast Adjusts the contrast of the LCD panel Use the u Up and d Down buttons or the numeric keypad to set the contrast between 0 lowest contrast and 15 highest contrast Time Setting Fax model only Specifies the date and t...

Page 296: ... interface You may want to reset the product when there is a problem with the print job itself and the product cannot print successfully Reset All Stops printing clears the printer memory and restores the printer settings to their default values The print jobs received from all interfaces are erased Note Performing Reset All clears print jobs received from all interfaces Be careful not to interrup...

Page 297: ...tens the amount of time it takes for the product to warm up after coming out of power save mode The default setting is Off Printer Adjust Menu Note This menu is a special function You don t have to change it for ordinary use Plain Adjusts the density for normal paper Printing becomes darker as the value increases Item Settings Plain 0 to 15 SemiThk 0 to 15 Thick 0 to 15 ExtraThk 0 to 15 Card 0 to ...

Page 298: ...ts the density for envelopes Printing becomes darker as the value increases Feed Offset Adjusts the vertical position in which to start printing The position moves lower on the sheet as the value increases This setting is used when doing single sided printing or printing the first page for duplex printing Scan Offset Adjusts the horizontal position in which to start printing The position moves to ...

Page 299: ...of the settings depend on the USB external device settings 3 Displayed only when the Get IPAddress is set to Auto This setting cannot be changed 4 When the Get IPAddress is changed from Panel or PING to Auto the panel setting values are saved When Auto is changed to Panel or PING the saved setting values are displayed 192 168 192 168 if the settings are not made from the panel Item Settings USB I ...

Page 300: ...ct model Basic Settings This menu allows you to specify the basic settings for the fax mode Item Settings Line Type PSTN PBX FlashStart 1 Dial Type 2 Tone 10 pps 20 pps Personal Number Name 3 up to 32 characters Number up to 50 digits Speaker Volume Off 1 2 3 Country Area Setting Austria Belgium Denmark Finland France Germany Greece Holland Ireland Italy Luxemburg Portugal Spain Sweden U K Russia ...

Page 301: ...al Number Also press the button on the numeric keypad when you want to enter a space Transmission Settings This menu allows you to specify the transmission settings for the fax mode Reception Settings This menu allows you to specify the reception settings for the fax mode Report Print Setup 4 English French German Italian Spanish Swedish Danish Dutch Finnish Portuguese Simplified Chinese Tradition...

Page 302: ...orts Incoming Mode Auto switching Fax only Phone only TAM Auto Reduction Print On Off Attached Phone Timeout 1 to 99 DRPD On Off Item Settings Individual Speed Dial Register Delete One Touch Dial Register Delete Clear Speed Dial Clears registered all speed dial information Item Settings Activity Report On Off Transmission Report On Error Only Off Multiple Trans Report On Error Only Off Item Settin...

Page 303: ...ion Factory Settings Changes fax settings to their factory settings Item Settings Copy Function Settings Changes copy activity settings to their default settings Factory Settings Changes copy settings to their factory settings Item Description Carriage Lock Returns the scanner s carriage to the locked position ...

Page 304: ...e current status of the product and that the options are installed correctly print a status sheet using the product s control panel Follow the steps below to print a status sheet 1 Make sure the product is turned on 2 Raise and open the stopper on the extension tray ...

Page 305: ...e sure Status Sheet is selected and then press the r Right button The Data light blinks and the product starts printing a status sheet Note Confirm that the information about the installed options is correct If the options are installed correctly they appear under Hardware Configurations If the options are not listed try reinstalling them If the status sheet does not list your installed options co...

Page 306: ... on your product is the quickest and easiest way to cancel printing Pressing this button cancels the currently printing job Pressing and holding the y Cancel button for more than three seconds deletes all jobs from the product memory including jobs the product is currently receiving or printing Using the Reset Menu settings Selecting Reset from the Setup menu stops printing clears the printjobbein...

Page 307: ...e product is ready to receive a new print job Canceling scanning When you press the y Cancel button on the control panel a scanning job in Scan mode is canceled or the TWAIN processing is stopped Canceling copying When you press the y Cancel button while scanning in Copy mode the LCD panel shows Cancel Print Job and the copy job is canceled Canceling faxing Using the Cancel button When you press t...

Page 308: ... button to select Fax Transmission Job and then press the r Right button The FAX Transmission Job list is displayed Note To cancel the receiving fax job stored in the memory press the u Up or d Down button several times until FAX Reception Job is selected and press the r Right button Then select the incoming fax you want to cancel from the FAX Reception Job list 5 Press the u Up or d Down button t...

Page 309: ... message and will clear itself after about one minute or more depending on the status of the product While the product displays this message do not open the covers or turn off the product Cancel All Print Job The product is canceling all print jobs in the product memory including jobs the product is currently receiving or printing This message appears when the y Cancel button has been pressed down...

Page 310: ...ing from Reset Menu in the Setup menu s Printer Settings See How to access the Setup menu settings on page 289 for instructions Check Paper Type The media loaded in the product does not match the paper type setting in the printer driver Media that matches only the paper size setting will be used for printing To clear this error select Clear Warning from Reset Menu in the Setup menu s Printer Setti...

Page 311: ...f graphics or reducing the number and size of fonts To clear this error select Clear Warning from the Reset Menu in the Setup menu s Printer Settings See How to access the Setup menu settings on page 289 for instructions You may need to increase the amount of product memory to be able to print at the desired print quality for your document For more information on adding memory see Memory Module on...

Page 312: ... W Module There is no network program or the network program cannot be used with your product Contact a qualified service representative Irregular Density The density of the print data is too high to print Turn off the product and remove jammed paper Manual Duplex Printer stops because the printing on one side of the paper is finished in the manual duplex mode Reload the paper that has been printe...

Page 313: ...r Start button on the control panel to resume printing NonGenuine Toner uuuu The installed toner cartridge is not a genuine Epson product The letters C M Y and K appear in place of uuuu and indicate the colors Cyan Magenta Yellow and Black respectively Installing a genuine toner cartridge is recommended Using a non genuine toner cartridge may affect print quality Epson shall not be liable for any ...

Page 314: ...Jam C cover C on page 364 Jam E Paper is jammed at cover E For instructions on how to remove jammed paper at cover E see Jam E cover E on page 368 Jam F Paper is jammed at cover F For instructions on how to remove jammed paper at cover F see Jam F cover F on page 369 Jam MP Paper is jammed at the MP tray For instructions on how to remove jammed paper at the MP tray see Jam MP MP tray on page 374 J...

Page 315: ...nd reinsert it If that fails to clear the error replace the photoconductor unit To install the photoconductor unit See Photoconductor Unit on page 342 Please Wait The toner cartridge to be replaced is moving to the replacement position in the product Print Overrun The required time to process the print data exceeded the print engine speed because the current page is too complex Press the x B W Sta...

Page 316: ...utomatically after you replace the unit and close all product covers The photoconductor service life counter is reset automatically When the error light is blinking you can continue printing by pressing the x B W Start or x Color Start button However the print quality is not guaranteed from then on Replace Toner uuuu The Toner cartridge for the indicated color has reached the end of its service li...

Page 317: ...enabled after printing has finished Alternatively you can clear this message by performing Reset or Reset All on the control panel However the print data will be deleted ROM CHECK The printer is checking the ROM Service Req Cffff Service Req Eggg A controller error or a print engine error has been detected Turn off the printer Wait at least 5 seconds then turn it back on If the error message still...

Page 318: ...Unable Clear Error The printer cannot clear an error message because the error status still remains Try solving the problem again uuuu Toner Low This message indicates that the toner cartridge for the indicated color is near the end of its service life The letters C M Y and K appear in place of uuuu and indicate the colors Cyan Magenta Yellow and Black respectively Prepare a new toner cartridge Wa...

Page 319: ...ers C M Y and K appear in place of uuuu and indicate the colors Cyan Magenta Yellow and Black respectively You can print after this message appears but it is recommended to replace the developer unit Contact your dealer and prepare a new developer unit Write Error ROM P The product is unable to write data to the ROM module correctly You cannot remove the ROM P because the ROM P is a program ROM mo...

Page 320: ...ely Open the cover once then close it Scanner error messages ADF jam A paper jam occurred at the Auto Document Feeder This error also occurs when the product is turned off during a scan job Cover open error This message indicates that the ADF cover is opened when the product scans the original placed on the Auto Document Feeder Close the ADF cover and then try the scan again Net connection failed ...

Page 321: ...then turn on the product again or press the x B W Start or x Color Start button to restart the scanning job Scanner Cover Open The ADF cover is opened Scanner error An error occurred in the scanner unit Turn off the product and then turn it on again several minutes later If the error occurs again contact your dealer or a qualified customer support person for assistance Fax error messages Cannot Fa...

Page 322: ...the memory are finished and then try transmission reception again No Report Print Info This message appears when you specify printing a report or list that does not exist in the Printing Report menu in Fax mode Please Wait This message appears until a carriage lock is completed Send failed Unable to perform fax transmissions This message appears when you send a fax manually or a color fax transmis...

Page 323: ...ory of the product Wait for a few minutes until the current copy job is finished and try copying again or add more memory When you place multiple documents on the Auto Document Feeder and make a continuous high quality 600 dpi color copy with the default memory 128 MB the product may not work properly because of insufficient memory We recommend adding a memory module so that the total memory size ...

Page 324: ...ional memory is installed correctly and then turn on the product again If the error occurs again contact your dealer or a qualified customer support person for assistance Scanner ADF error This message appears when you turned on the product fax model without the Auto Document Feeder installed Install the Auto Document Feeder correctly on the product and then turn on the product again If the error ...

Page 325: ...For specifications see Optional 500 Sheet Paper Cassette Unit on page 454 Handling precautions Always pay attention to the following handling precautions before installing options The product weighs about 33 1 kg 73 lb for EPSON AcuLaser CX11NF CX11F and about 30 9 kg 68 1 lb for EPSON AcuLaser CX11N CX11 excluding consumable products One person should never attempt to lift or carry it alone Two p...

Page 326: ...re the transportation lock on the left side of the document table is set in the locked position See Scanner parts on page 26 Installing the optional paper cassette unit Follow the steps below to install the optional paper cassette unit 1 Turn the product offand unplug the power cord and interface cable 2 Taketheoptionalpapercassette unitoutofthecardboardbox then remove the protective originals in ...

Page 327: ...t Align each of the product s corners with those of the unit then lower the product until it rests securely on the unit a hole b projection wWarning Use mach care since the rear side of the product is heaver Two people should lift the product by the correct positions Note The product and optional paper cassette unit are heavy so it is necessary to carry them separately when you transfer them b a ...

Page 328: ...tions 4 Remove the paper cassette from the optional paper cassette unit 5 Push up the fixing tabs inside the optional paper cassette unit then turn them in a clockwise direction to fix the unit and the product together ...

Page 329: ...10 10 10 10 10 6 Reinsert the paper cassette into the optional paper cassette unit Note for Windows users If EPSON Status Monitor 3 is not installed you have to make settings manually in the printer driver See Making Optional Settings on page 81 ...

Page 330: ...s Sheet See Printing a Status Sheet on page 393 Note for Macintosh users When you have attached or removed product options you need to delete the product using Print Setup Utility for Mac OS X 10 3 or Print Center for Mac OS X 10 2 or below and then re register the product Removing the optional paper cassette unit Perform the installation procedure in reverse ...

Page 331: ...o have 128 MB DIMMs 64 MB each already installed at the time of manufacture Installing a memory module Follow the steps below to install an optional memory module wWarning Be careful when working inside the product as some components are sharp and may cause injury cCaution Before you install a memory module be sure to discharge any static electricity by touching a grounded piece of metal Otherwise...

Page 332: ...n cover on the product s left side by removing the screw from the cover 3 Identify the expansion memory slot s Expansion memory slots slot 2 and slot 3 cCaution Do not remove the memory module installed into slot 1 which is used for the system ...

Page 333: ...emove the original 64 MB DIMM from slot 2 first and then install two optional DIMMs 4 Insert the memory module into slot until the clip locks onto the memory module Make sure that the upper slot white has a module at all times cCaution Do not force the memory module into the slot Be sure to insert the memory module facing the correct way You should not remove any modules from the circuit board Oth...

Page 334: ...the screw as shown below 6 Reconnect the interface cable and power cord and turn the product on Note for Windows users If EPSON Status Monitor 3 is not installed you have to make settings manually in the printer driver See Making Optional Settings on page 81 ...

Page 335: ...rint Center for Mac OS X 10 2 or below and then re register the product Removing a memory module cCaution Before you remove a memory module be sure to discharge any static electricity by touching a grounded piece of metal Otherwise you may damage static sensitive components wWarning Be careful when working inside the product as some components are sharp and may cause injury Perform the installatio...

Page 336: ...select Clear All Warning LCD Panel Message Description Worn Photoconductor The photoconductor unit is near the end of its service life Replace the photoconductor unit with a new one Worn Fuser The fuser unit has reached the end of its service life Contact your dealer Worn uuuu Dev Unit The developer unit has reached the end of its service life Contact your dealer The letters C M Y and K appear in ...

Page 337: ...cing a consumable product check the LCD panel for replacement messages for other consumable products Print quality cannot be guaranteed when printing with a worn consumable product If print quality is not what you expected replace the consumable product The product stops printing if printing with a worn consumable product might damage the product If the product stops printing replace the consumabl...

Page 338: ...moved a toner cartridge from a cool to a warm environment wait for at least one hour before installing it to prevent damage from condensation wWarning Do not touch the toner Keep the toner away from your eyes If toner gets on your skin or clothes wash it off with soap and water immediately Keep consumable products out of the reach of children Do not dispose of used consumable products in fire as t...

Page 339: ... 11 11 11 Replacing a toner cartridge Follow the steps below to replace a toner cartridge 1 Turn the product on 2 Check the color of the toner cartridge to be replaced in the LCD panel and then open cover A 3 Push up the right lever to unlock the toner cartridge ...

Page 340: ...sportation 4 Remove the toner cartridge from the product 5 Take the new toner cartridge out of its package and gently shake the toner cartridge as shown below 6 Hold the tag and gently pull the toner seal upward and remove it ...

Page 341: ...ntil it stops securely with the arrow mark on the top of the toner cartridge facing toward cover A 8 Push down the right lever to lock the toner cartridge Note The toner cartridge is installed securely when the right lever cannot be turned any further Make sure that the toner cartridge is installed securely ...

Page 342: ...ayed Repeat steps 2 to 9 to replace the cartridge Photoconductor Unit Handling precautions Always observe the following handling precautions when replacing the consumable products The photoconductor unit weighs 2 8kg 6 16 lb Be sure to hold it firmly by the handle when carrying it When replacing the photoconductor unit avoid exposing it to light any longer than necessary ...

Page 343: ...d locations subject to extreme or rapid changes in temperature or humidity Do not tilt the photoconductor unit wWarning Do not touch the lever under the scanner unit when you open or close the unit Touching it will cause the document cover of the scanner unit to fall down which may damage the product and cause injury Do not dispose of the used consumable products in fire as they may explode and ca...

Page 344: ... unit make sure that the document cover is closed firmly 2 Raise the scanner unit cCaution Do not touch the lever under the scanner unit when you open or close the unit Touching it will cause the document cover of the scanner unit to fall down which may damage the product and cause injury ...

Page 345: ...Maintenance and Transportation 345 11 11 11 11 11 11 11 11 11 11 11 11 3 Contain the expansion tray in cover B 4 Open cover B ...

Page 346: ...on wWarning Be careful not to touch the fuser which is marked CAUTION HIGH TEMPERATURE or the surrounding areas If the product has been in use the fuser and the surrounding areas may be very hot 5 Raise the yellow lever inside cover B ...

Page 347: ...it 7 Take the new photoconductor unit out of its package and remove the protective sheet cCaution Do not touch the belt on the top of the unit or the blue photoconductor area Otherwise the print quality may decrease Whenreplacingthephotoconductor unit avoidexposing it to light any longer than necessary ...

Page 348: ...tenance and Transportation 8 Hold the photoconductor unit by its handle and insert the unit until it clicks shut while aligning the arrow marks on the product cCaution Do not touch the parts inside the product ...

Page 349: ...ance and Transportation 349 11 11 11 11 11 11 11 11 11 11 11 11 9 Push the yellow lever down and then close cover B 10 Expand the extension tray if necessary 11 Lower the scanner unit to the original position ...

Page 350: ... dusty turn off the product and clean it with a soft clean cloth moistened with a mild detergent cCaution Never use alcohol or paint thinner to clean the product cover These chemicals can damage the components and the case Be careful not to get water onto the product mechanism or any electrical components ...

Page 351: ...p roller Follow the steps below to clean the pickup roller 1 Open the MP tray cover then remove the loaded paper 2 Gently wipe the rubber parts of the pickup roller inside the MP tray with a wet well wrung cloth paper sensor ...

Page 352: ...leaning the pickup roller be careful not to damage the paper sensor Cleaning the print head Follow the steps below to clean the printer head 1 Open the cleaner cover on the right side of the product Then open cover A ...

Page 353: ...he cleaning knob access lever on the right inside of the product 3 Move the blue cleaner knob slowly in and out once Note Move the cleaner completely in and out Otherwise the product may not be cleaned effectively ...

Page 354: ...354 4 Push back the cleaning knob access lever on the right inside of the product 5 Close cover A then the cleaner cover ...

Page 355: ...b slowly in and out once to clean the exposure window For details see Cleaning the print head on page 352 a document table b exposure window Cleaning the document table When the scanning quality has decreased open the document cover and wipe away the document table with a soft dry cloth b a ...

Page 356: ...356 Cleaning the ADF pickup roller When the Auto Document Feeder has failed to feed paper open the ADF cover and wipe away the roller with a wet well wrung cloth and remove paper dust ...

Page 357: ... below to repack your product 1 Set the scanner s carriage to the carriage lock position using the control panel To do so press the Setup button select Scan Settings and then select Carriage Lock 2 Set the transportation lock on the left side of the document table is set in the locked position See Scanner parts on page 26 3 Turn off the product and remove the following items a d e b c ...

Page 358: ...oduct See Scanner parts on page 26 For short distances Alwayspayattentiontothefollowinghandlingprecautionswhen you need to move the product for short distances If you are moving the product on its own two people should lift and carry the product Follow the steps below to move the product for short distances a installed option only when the optional paper cassette unit is installed b photoconductor...

Page 359: ...1 Turn off the product and remove the following items a installed option only when the optional paper cassette unit is installed b photoconductor unit c loaded paper d interface cable e power cord a d e b c ...

Page 360: ...product by the correct positions as shown below wWarning Use mach care since the rear side of the product is heaver Two people should lift the product by the correct positions 3 When moving the product always keep it horizontal ...

Page 361: ...e for easy operation and maintenance Use the following illustration as a guide for the amount of space required around the product to ensure smooth operation Dimensions shown in the illustration below are in millimeters a 920 mm 36 2 in b 258 mm 10 2 in c 868 mm 34 2 in d 100 mm 3 9 in e 300 mm 11 8 in a e d b c ...

Page 362: ...nterference such as loudspeakers or the base units of cordless telephones Avoid using an electrical outlet that is controlled by wall switches or automatic timers Accidental disruption of power can erase valuable information in your computer s and product s memory cCaution Leave adequate room around the product to allow for sufficient ventilation Avoid locations that are subject to direct sunlight...

Page 363: ... or EPSON Status Monitor 3 Precautions for clearing jammed paper Be sure to observe the following points when you clear jammed paper Do not remove jammed paper by force Torn paper can be difficult to remove and might cause other paper jams Pull it gently in order to avoid tearing Always trytoremove jammedpaperwithbothhandstoavoid tearing it Ifjammed paper is torn and remains inthe product or ifpap...

Page 364: ...as been in use the fuser and the surrounding areas may be very hot Do not insert your hand deep into the fuser unit as some components are sharp and may cause injury Jam C cover C Follow the steps below to clear paper jams at cover C Note Before raising the scanner unit make sure that the document cover is closed firmly 1 Raise the scanner unit ...

Page 365: ...2 12 12 12 12 12 cCaution Do not touch the lever under the scanner unit when you open or close the unit Touching it will cause the document cover of the scanner unit to fall down which may damage the product and cause injury 2 Open cover C ...

Page 366: ...p by holding the green tab and gently pull out any sheets of paper Be careful not to tear the jammed paper wWarning Be careful not to touch the fuser which is marked CAUTION HIGH TEMPERATURE or the surrounding areas If the product has been in use the fuser and the surrounding areas may be very hot ...

Page 367: ...Other Problems 367 12 12 12 12 12 12 12 12 12 12 12 12 5 Push down the two green levers of the fuser unit 6 Close cover C ...

Page 368: ...368 Other Problems 7 Lower the scanner unit to the original position Jam E cover E Follow the steps below to clear paper jams at cover E 1 Open cover E ...

Page 369: ...369 12 12 12 12 12 12 12 12 12 12 12 12 2 Gently pull out any sheets of paper with both hands Be careful not to tear the jammed paper 3 Close cover E Jam F cover F Follow the steps below to clear paper jams at cover F ...

Page 370: ...t the document cover is closed firmly 1 Raise the scanner unit cCaution Do not touch the lever under the scanner unit when you open or close the unit Touching it will cause the document cover of the scanner unit to fall down which may damage the product and cause injury ...

Page 371: ...Other Problems 371 12 12 12 12 12 12 12 12 12 12 12 12 2 Open cover C then raise the two green levers on the fuser unit to unlock it 3 Open cover E and then cover F ...

Page 372: ...372 Other Problems 4 Gently pull out any sheets of paper with both hands Be careful not to tear the jammed paper 5 Close cover F and then cover E ...

Page 373: ...Other Problems 373 12 12 12 12 12 12 12 12 12 12 12 12 6 Push down the two green levers on the fuser unit then close cover C 7 Lower the scanner unit to the original position ...

Page 374: ...lems Jam MP MP tray Follow the steps below to clear paper jams at the MP tray 1 Open the MP tray cover and remove all paper that is loaded 2 Gently pull out any sheets of paper that have fed part way into the product ...

Page 375: ...12 12 12 12 12 12 12 3 Reload the paper and close the MP tray cover 4 Open and close cover A Note After removing the jammed paper from the MP tray you need to open and close any cover except the MP tray cover to clear the error message ...

Page 376: ...Problems Jam LC G optional paper cassette and cover G Follow the steps below to clear paper jams at the optional paper cassette unit and cover G 1 Pull out the paper cassette from the optional paper cassette unit ...

Page 377: ...Other Problems 377 12 12 12 12 12 12 12 12 12 12 12 12 2 If you find any jammed paper gently pull out any sheets of paper that have fed part way into the product 3 Reinsert the paper cassette ...

Page 378: ...r is not visible inside the optional paper cassette unit or to check if there is any jammed paper inside cover G proceed to step 4 4 Open cover G 5 Gently pull out any sheets of paper with both hands Be careful not to tear the jammed paper ...

Page 379: ...12 12 12 12 12 12 12 12 12 6 Close cover G When transparencies are jammed at the MP tray When transparencies are jammed follow the steps below to clear the jam 1 Open the MP tray cover and remove all transparencies that are loaded ...

Page 380: ...380 Other Problems 2 Open cover E Then gently pull out any transparencies with both hands Be careful not to tear the jammed transparency 3 Reload the transparencies into the MP tray ...

Page 381: ...2 12 4 Open and close cover A Note After removing the jammed paper from the MP tray you need to open and close any cover except the MP tray cover to clear the error message Paper jams in the Auto Document Feeder 1 Open the Auto Document Feeder s cover ...

Page 382: ...382 Other Problems 2 Gently pull out any sheets of paper with both hands Be careful not to tear the jammed paper If you cannot pull out the jammed paper proceed to the next step ...

Page 383: ...cument Feeder s cover Paper Handling Problems Paper does not feed properly Cause What to do The paper guides are not set correctly Make sure that the paper guides in all the paper cassettes are set in the correct paper size positions The paper source setting may not be correct Make sure that you have selected the correct paper source in your application ...

Page 384: ...et in MP Tray Size or LC1 Size settings in the Tray Menu in the Setup menu s Printer Settings Too many sheets may be loaded in the MP tray or paper cassettes Makesurethatyouhavenottriedtoload too many sheets of paper For the maximumpapercapacityforeach paper source see Loading Paper on page 40 The paper that is loaded is curled Straighten the paper If paper does not feed from the optional paper ca...

Page 385: ...you have selected the proper paper source in your application There may be no paper in the paper cassette Load paper into the selected paper source Too many sheets may be loaded in the paper cassette Makesurethatyouhavenottriedtoload too many sheets of paper into the cassette The cassette can hold a maximumof500sheetsof64 to105 g m paper The paper size is not set correctly Make sure that the corre...

Page 386: ... recommend that you connect the product to the first tier hub Cause What to do The installed option is not defined in the printer driver For Windows users See Making Optional Settings on page 81 to make settings in the printer driver When the product is connected with a computer and EPSON Status Monitor 3 has been installed you can also monitor the status of the product For details see InstallingE...

Page 387: ...ollowing and perform the recommended checks to ensure proper installation Checking printer software installation for Windows 2000 XP or Server 2003 When using Windows XP 2000 or Server 2003 you must follow the steps in the Setup Guide packed with the product to install the printer software Otherwise Microsoft s Universal driver may be installed instead To check if the Universal driver has been ins...

Page 388: ...etoinstalltheprintersoftware again Checking printer software in Windows Me and 98 If you canceled the plug and play driver installation in Windows Me or 98 before the procedure was complete the USB printer device driver or the printer software may be incorrectly installed Follow the directions below to ensure that the driver and printer software are installed correctly Note The screen shots shown ...

Page 389: ...played in the Print to the following port list then the USB printer device driver and printer software are installed correctly If the correct port is not displayed proceed to the next step 2 Right click the My Computer icon on your desktop then click Properties 3 Click the Device Manager tab ...

Page 390: ...390 Other Problems If your drivers are correctly installed EPSON USB Printer Devices should appear on the Device Manager menu ...

Page 391: ...installed devices If USB Printer or EPSON AcuLaser CXXX appears under Other devices the printer software is not installed correctly Proceed to step 5 If neither USB Printer nor EPSON AcuLaser CXXX appears under Other devices click Refresh or unplug the USB cable from the product then plug it into the product again Once you have confirmed that these items appear proceed to step 5 ...

Page 392: ...K When the following dialog box appears click OK then click OK to close the System Properties dialog box 5 Uninstall the printer software as explained in Uninstalling the Printer Software on page 104 Turn the product off restart your computer then reinstall the printer software as described in the Setup Guide ...

Page 393: ...us sheet 1 Make sure the product is turned on 2 Raise and open the stopper on the extension tray 3 Press the Setup button to enter the Setup mode The Setup light is lit and Setup menu appears in the LCD panel 4 Make sure Printer Settings is selected and then press the r Right button The Printer Settings menu appears 5 Make sure Information Menu is selected and then press the r Right button 6 Make ...

Page 394: ... Hardware Configurations If the options are not listed try reinstalling them If the status sheet does not list your installed options correctly make sure that they are securely connected to the product If you are unable to get the product to print a correct status sheet contact your dealer For the Windows printer driver you can update the installed option information manually See Making Optional S...

Page 395: ...Turn off the product check the power cord connections between the product and the electrical outlet then turn the product back on The electrical outlet may be controlled by an outside switch or an automatic timer Make sure that the switch is turned on or plug another electrical device into the outlet to check whether the outlet is operating properly Cause What to do The product is offline Press th...

Page 396: ...ire retaining clips You may not be using the correct interface cable If you are using a parallel interface make sure that the cable is a double shielded twisted pair interface cable no more than six feet in length If you are using the USB interface use a Revision 2 0 cable Your application software is not properly set up for your product Make sure that the product is selected in your application s...

Page 397: ... EPSON Status Monitor 3 on page 83 Cause What to do The time interval specified in the Consumables Info Settings dialog box is too long The information about consumables such as the remaining toner or photoconductor life displayed on the Basic Settings menu is updated according to the time interval specified in the Consumables Info Settings dialog box Therefore if the time interval is too long the...

Page 398: ...e correct interface cable If you are using a parallel interface make sure that the cable is a double shielded twisted pair interface cable no more than six feet in length If you are using a USB interface use a Revision 2 0 cable Note If a status sheet does not print correctly your product may be damaged Contact your dealer or a qualified service representative Cause What to do Black is selected as...

Page 399: ...or color printing Cause What to do Printer driver default settings and color tables vary by product model Set the gamma setting to 1 8 in the More Settings dialog box in the printer driver then print again If you still do not get theprintoutsyouexpect adjustthecolor using the slide bar for each color For details about the More Settings dialog box see Customizingprintsettings on page 64 for Windows...

Page 400: ...XP Me 98 2000 or Server 2003 or ColorSync setting for Macintosh can improve color matching between different devices For details see Using the predefined settings on page 60 for Windows and Using the predefined settings on page 128 for Macintosh For Macintosh the System Profile setting is not in use To apply ColorSync properly your input device and the application must support ColorSync anda Syste...

Page 401: ...peardistorted or broken EPSON special paper or smooth high quality copier paper is recommended for best results See Available paper types on page 442 for information on choosing paper The paper path inside the product may be dusty Clean internal product components by printing three pages with only one character per page Cause What to do The paper path inside the product may be dusty Turn off the p...

Page 402: ...the LCD panel or in EPSON Status Monitor 3 indicates that the amount of toner left is low replace the toner cartridge See Toner Cartridge on page 338 You can also check the remaining toner with the followingsymbolsontheBasic Settings tab in the printer driver Toner low Toner end There may be a problem with the photoconductor unit Replace the photoconductor unit See Photoconductor Unit on page 342 ...

Page 403: ...an also check the remaining toner with the following symbols on the Basic Settings tab in the printer driver Toner low Toner end There may be a problem with the photoconductor unit Replace the photoconductor unit See Photoconductor Unit on page 342 The print head is dirty See Cleaning the print head on page 352 and clean the print head Cause What to do Your paper may be moist or damp Do not store ...

Page 404: ... Your paper may be moist or damp This product is sensitive to moisture absorbed by the paper The higher the moisturecontentinthepaper thelighter the printout Do not store paper in a humid or damp environment You may not be using the correct type of paper for your product If the surface of your paper is too rough printedcharactersmayappeardistorted or broken Epson special paper or smooth high quali...

Page 405: ...age 338 You can also check the remaining toner with the following symbols on the Basic Settings tab in the printer driver Toner low Toner end Theproblemmaybewithyour application interface cable or product Confirm the application setting and interface connection and print out a status sheet See Printing a Status Sheet on page 304 If a blank page is ejected the problem may be with the product Turn o...

Page 406: ...he message in the LCD panel or in EPSON Status Monitor 3 indicates that the amount of toner left is low replace the toner cartridge See Toner Cartridge on page 338 You can also check the remaining toner with the followingsymbolsontheBasic Settings tab in the printer driver Toner low Toner end There may be a problem with the photoconductor unit Replace the photoconductor unit See Photoconductor Uni...

Page 407: ...rnal product components by printing three pages with only one character per page Cause What to do Theproductcannotprintatthe required quality level because of insufficient memory and the product lowers the quality automatically so that the product can continue printing Check to see if the printout is acceptable If not add more memory for a permanent solution or lower print quality temporarily in t...

Page 408: ...current task Add more memory for a permanent solution or lower print quality temporarily in the printer driver Cause What to do The product does not have sufficient memory to collate print jobs Only one set of copies will be printed Reduce the contents of print jobs or add more memory For information on installing more memory see Memory Module on page 331 ...

Page 409: ...software See the Setup Guide to confirm that you have done the set up in the correct way Also see the documentation that comes with your computer and software for possible solutions The Print light does not come on Make sure the power cord is plugged into an electrical outlet and the product is turned on by pressing the Power button If you cannot solve a problem contact your dealer or a qualified ...

Page 410: ...ure the desired button is selected in the Select an event list box and Start this program is selected For Windows Me 98 and 2000 users Click the Events tab in your product s Properties dialog box and make sure the Disable device events check box is clear Also make sure the desired button is selected in the Scanner events list box and the desired application in the Send to this application list is ...

Page 411: ... Problems You cannot start EPSON Scan Try one or more of the following solutions Make sure the product is turned on Turn off the product and the computer Then check the connection between the product and the computer Make sure that EPSON Scan is selected in your application software On theDevice Managermenu make sure yourproduct s name appears under Imaging devices hardware type without a question...

Page 412: ...0 users Check whether your product is listed more than once in the Scanners and Cameras Properties dialog box To view the dialog box double click the Scanners and Cameras icon in Control Panel Remove your product from the list of installed devices and then reinstall EPSON Scan by following the instructions in your Setup Guide Make sure your computer meets the memory and other system requirements s...

Page 413: ...al rulers cannot be scanned 1 Maximum unreadable area of 1 5 mm 2 Maximum unreadable area of 1 5 mm Note These values are used for reflective documents We recommend that you use the film holder for films The scanned area is inappropriate Make sure if the transportation lock on the left side of the document table is set in the unlocked position The transportation lock must always be set in the unlo...

Page 414: ...issing on both your screen image and printout this indicates the scanner sensor is malfunctioning Contact your dealer A line of dots always appears in the scanned image If this happens on both your screen image and printout this indicates that the document table may be dusty or scratched Clean the document table Black vertical lines appear on the scanned image or the image is all black Make sure i...

Page 415: ...ble Make sure you do not accidentally move the document while scanning Make sure the product is on a flat stable surface Change the Display Gamma setting of the scanned image for your output device such as a monitor or the product in the Configuration dialog box Select Unsharp Mask Filter in the Professional Mode main window If moiré patterns appear in the image see Moiré cross hatch patterns appe...

Page 416: ...nt table cCaution Do not place heavy objects on the document table Adjust your software s Gamma setting using the Histogram Adjustment dialog box in the Professional Mode The image is dark Try one or more of the following solutions Check your software s Brightness setting using the Image Adjustment dialog box in the Home Mode or the Histogram Adjustment dialog box and the Image Adjustment dialog b...

Page 417: ...anned image A moiré is a cross hatch pattern that appears on the scanned images when you scan printed materials It is a result of interference that occurs due to the difference between the pitches of the scanning and the halftone screens Try one or more of the following solutions Select the Descreening Filter check box in the Home Mode or the Professional Mode main window In the Professional Mode ...

Page 418: ...e original Try one or more of the following solutions The image size and resolution settings of your software determine the size of the printed image Do not use the size of the monitor image to judge the printed size Change the Target Size setting of the Destination setting in the Home Mode or the Professional Mode main window Scanned images cannot be printed or come out garbled when printed Try o...

Page 419: ... Auto Exposure button in the Professional Mode main window Check the color matching and color management capabilities of your computer display adapter and software Some computers can change the color palette to adjust the colors on your screen See your software and hardware manuals for details Use the color management system for your computer ICM for Windows or ColorSync for Macintosh For Windows ...

Page 420: ...scanned image differs from the original Try one or more of the following solutions Check if the original is one of the following available document types Color or black and white photo Illustration Text line art Color or black and white document Make surethattheimage to bescannedis notextremelybright or dark or under exposed or over exposed Specify the paper size in Manual Scan or specify the deta...

Page 421: ...play adapter and software Some computers can change the color palette to adjust the colors on your screen See your software and hardware manuals for details Use the color management system for your computer ICM for Windows or ColorSync for Macintosh For Windows add a color profile that matches your monitor Exact color matching is very difficult Check your software and monitor documentation for inf...

Page 422: ...in EPSON Scan Make sure ADF Single sided or ADF Double sided is selected as the document source in EPSON Scan If the Auto Document Feeder is open close it and then try again Ifthe Auto DocumentFeeder is already open while you are scanning remove any jammed paper reload any document not yet scanned and then restart EPSON Scan Remove any jammed paper and then reload the document and restart EPSON Sc...

Page 423: ...4 14 14 14 Paper jams in the Auto Document Feeder 1 Open the Auto Document Feeder s cover 2 Gently pull out any sheets of paper with both hands Be careful not to tear the jammed paper If you cannot pull out the jammed paper proceed to the next step ...

Page 424: ... 3 Gently pull out any sheets of paper by rolling the knob as illustrated below 4 ClosetheAutoDocumentFeeder scoverandturntheproduct on You cannot scan multiple documents Make sure your application can scan multiple images ...

Page 425: ... See Loading Paper on page 40 Make sure the original is loaded correctly See Setting Originals to Copy on page 231 Make sure the correct device is selected The product you are intending to use is selected in the Printer field as the current device when you press the x B W Start or x Color Start button Auto Document Feeder Place the original face up in the Auto Document Feeder document table Place ...

Page 426: ...you copy an original use the correct type of paper Depending on the paper source the following paper types are available MP tray Plain paper EPSON Color Laser Paper Letterhead Recycled paper Colored paper Transparencies Labels Optional paper cassette Plain paper EPSON Color Laser Paper Letterhead Recycled paper Colored paper Coated paper thick paper and special paper such as postcard or envelopes ...

Page 427: ...onthe copy Using black paper or an underlay beneath the original may solve the problem The copy setting may not be matched with the original Select the settings that match the original and make a copy When the settingsaremadecorrectly thebackside is not copied as the brightest part is adjusted to white This also removes the yellowish color in the background If these problems cannot be solved even ...

Page 428: ...able to compensate even if you adjust the contrast If the original have a colored background images in the foreground might blend too much or the background might appearin a different shade Adjust the settings beforecopying or enhance the image after it has been copied Improving copy quality Try one or more of the following solutions Copy from the document table This will produce a higher quality ...

Page 429: ...o be scanned facing up If you are getting blank pages when scanning from the document table make sure the original is loaded correctly Place the original face down on the document table with the top left corner of the document located in the lower right corner of the glass The media might not meet EPSON s media specifications e g the media is too moist or too rough The toner might be out The tape ...

Page 430: ...n transporting the product See Scan Settings on page 303 The scanned area is inappropriate Make sure if the transportation lock on the left side of the document table is set in the unlocked position The transportation lock must always be set in the unlocked position except when transporting the product See Scan Settings on page 303 A blank copy is output even though an original is set on the Auto ...

Page 431: ...ms in the Auto Document Feeder Follow the steps below to remove the jammed paper 1 Turn the product off 2 Open the Auto Document Feeder s cover 3 Gently pull out any sheets of paper with both hands Be careful not to tear the jammed paper If you cannot pull out the jammed paper proceed to the next step ...

Page 432: ...432 Copying Problems 4 Gently pull out any sheets of paper by rolling the knob as illustrated below 5 ClosetheAutoDocumentFeeder scoverandturntheproduct on ...

Page 433: ... while you are scanning remove any jammed paper reload any document not yet scanned and then restart EPSON Scan Remove any jammed paper and then reload the document and restart EPSON Scan Check if the ADF pickup roller is dirty If the pickup roller is not clean wipe it with a wet well wrung cloth For details see Cleaning the ADF pickup roller on page 356 High quality color copy stops halfway When ...

Page 434: ...ss than one minute wait a moment before pressing the y Cancel button If there is a paper jam see Clearing Jammed Paper on page 363 Try sending to a different fax machine There might be problems with the fax machine you are sending to Try one of the followings There might be problems with the phone line Turn up the volume on the product and press the x B W Start or x Color Start button on the contr...

Page 435: ...x number if the Auto Redial Tries setting is set between 1 and 99 To stop the redials while the product is dialing press the y Cancel button Change the redial settings if necessary Faxes you send are not arriving Try one or more of the following solutions Callthe recipient to make sure thefax machine is onandready to receive faxes Make sure the fax is still waiting in memory A fax might be in memo...

Page 436: ...t a time and retry after removing each one Make sure the phone line is working Try one of the followings Turn up the volume on the product and press the x B W Start or x Color Start button on the control panel If you hear a dial tone the phone line is working Disconnect the product from the phone jack and connect a phone Try to make a phone call to make sure the phone line is working Check if the ...

Page 437: ...ution and resend the fax If you are sending lower the resolution and resend the fax To change the default setting see Making Changes to Fax Settings on page 258 Check if there is a poor phone line connection If there is a poor phone line connection the product and the receiving fax machine slow down line transmission to adjust for errors Hang up and resend the fax If this does not work have the ph...

Page 438: ...ion The transportation lock must always be set in the unlocked position except when transporting the product See Scan Settings on page 303 Faxes are not printing or are printing incorrectly Make sure there is media in the MP tray or the paper cassette If there is no media load the MP tray or the paper cassette Any faxes received while the input tray is empty are stored in memory and will print out...

Page 439: ... correctly If a transmission report or an activity report is not printed correctly try one or more of the following solutions Checkthedriversettings andthespecificationsandthestatus of the connection cable If the product is connected with a network consult the network administrator ...

Page 440: ...Document for information on how to contact EPSON Customer support They will be able to help you much more quickly if you give them the following information Product serial number The serial number label is usually on the back of the product Product model Product software version Click About Version Info or similar button in the product software Brand and model of your computer Your computer operat...

Page 441: ...ww epson com and select the Support section of your local EPSON web site for the latest drivers FAQs manuals and other downloadables Epson s Technical Support Web Site provides help with problems that cannot be solved using the troubleshooting information in your printer documentation ...

Page 442: ... quantities or printing large jobs Available paper types Paper type Description Plain paper General copier paper Recycled paper is acceptable Semi Thick paper Weight 81 to 105 g m Envelopes No paste and no tape No plastic window Labels The backing sheet should be covered completely with no gaps between labels Thick paper Weight 106 to 163 g m Extra thick paper Weight 164 to 210 g m Transparencies ...

Page 443: ...lor laser printers black and white laser printers color copiers black and white copiers ink jet printers or thermal transfer printers Carbon paper carbonless paper thermal sensitive paper pressure sensitive paper acid paper or paper that uses high temperature sensitive ink around 180 C Labels that peel easily or labels that do not cover the backing sheet completely Coated paper or special surface ...

Page 444: ...Paper of irregular shape or paper that does not have right angle corners Printable area 4 mm minimum margin on all sides 6 mm margin on both sides for DL size envelopes Product General Printing method Laser beam scanning and dry electrophotographic process Resolution 2400 RIT Continuous printing speed 1 on A4 Letter 25 pages per minute for black and white printing 3 5 pages per minute for color pr...

Page 445: ...ect the fuser unit First print speed 1 9 0 seconds for black and white printing on A4 or Letter size paper 17 0 seconds for color printing on A4 or Letter size paper Warm up time 2 About 37 0 seconds at normal temperature Paper feed Automatic or manual feed Paper feed alignment Center alignment for all sizes Input paper supply MP tray Up to 180 sheets of plain paper 80 g m Up to 20 envelopes Up to...

Page 446: ...e pixels 5100 7020 pixels at 600 dpi Document size A4 Letter Image data 16 bits per pixel per color internal 1 to 8 bits per pixel per color external Scanning speed Black and white 2 sec A4 300 dpi Full color 11 sec A4 300 dpi Copy mode Color Black and White A4 300 dpi A4 300 dpi First coy 29 sec 12 sec Copy speed Multi copy 5 ppm 25 ppm Continuous copy ADF 5 ppm 25 ppm ...

Page 447: ...800 2400 bps Protocol G3 G3ECM Transmission and reception mode Color Transmitsandreceives 8 bits each for RGB monochrome Transmitsandreceives 1 bit monochrome Image compression method Color JPEG monochrome MH MR MMR Transmission and reception of scanning line density Color 200 200 dpi monochrome 8 15 4 8 7 7 8 3 85 dot mm Document size Color A4 Letter Legal monochrome A4 Letter Legal Print paper s...

Page 448: ...o 32 C 50 to 89 6 F Not in use 20 to 40 C 4 to 104 F Humidity In use 15 to 80 RH Not in use 10 to 15 80 to 90 RH Altitude 3100 meters 10171 feet maximum a EPSON AcuLaser CX11NF CX11F 667 mm 26 2 in EPSON AcuLaser CX11N CX11 593 mm 23 4 in b 467 mm 18 4 in c 460 mm 18 1 in a b c ...

Page 449: ...otoconductor unit Durability 5 years or 200 000 pages whichever comes first under the condition of A4 size horizontal plain paper Base model 110 V 120 V Model KBA 5a Fax model 110 V 120 V Model KBA 5b Base model 220 V Model KBB 2a Fax model 220 V Model KBB 2b Voltage 110 V 120 V 10 220 V 240 V 10 Rated frequency 50 Hz 60 Hz 50 Hz 60 Hz Rated current 7 5 A 4 0 A Power consumption During printing 1 ...

Page 450: ...1000 3 2 EN 61000 3 3 EN 55024 EU 96 Fax modem R TTE Directive 1999 5 EC EN 60950 EN 55022 Class B EN 55024 TBR21 We Seiko Epson Corporation hereby declare that this telecommunications equipment Model EU 96 is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC For use only in Austria Belgium Czech Denmark Finland France Germany Greece Hungary Ireland...

Page 451: ... to the Radiation Control for Health and Safety Act of 1968 This means that the product does not produce hazardous laser radiation Since radiation emitted by the laser is completely confined within protective housings and external covers the laser beam cannot escape from the machine during any phase of user operation Printer EMC AS NZS CISPR22 Class B EU 96 Fax modem EMC AS NZS CISPR22 Class B Saf...

Page 452: ...ducts marketed in the United States The label shown below indicates compliance with the CDRH regulations and must be attached to laser products marketed in the United States Interfaces USB interface USB 2 0 High Speed mode Note Only computers equipped with a USB connector and running Mac OS X and Windows XP Me 98 2000 or Server 2003 support the USB interface Your computer must support USB 2 0 in o...

Page 453: ...2000 and Server 2003 operating systems If your operating system is Windows Me or 98 use a USB 1 1 interface Ethernet interface You can use an IEEE 802 3 100BASE TX 10 BASE T straight through shielded twisted pair interface cable with an RJ45 connector Note NetWare queue based printing is not supported Ethernet Interface may not be available depending on the product model ...

Page 454: ... C12C802181 Paper size A4 Letter Paper weight 64 to 105 g m Paper feed One paper cassette mounted Automatic feed delivery system Cassette capacity up to 500 sheets Paper types Plain paper Power supply DC 5 V 0 1 A and 24 V 0 5 A supplied by the product Model KBA 3a Dimensions and weight Height 130 mm 5 1 in Width 440 mm 17 3 in Depth 446 mm 17 6 in Weight 8 kg 17 6 lb including a paper cassette ...

Page 455: ...tandard Capacity 0191 Magenta High Capacity 0188 Standard Capacity 0192 Cyan High Capacity 0189 Standard Capacity 0193 Black High Capacity 0190 Storage temperature 0 to 35 C 32 to 95 F Storage humidity 15 to 80 RH Life 1 Black Included with the product Up to 1 500 pages High Capacity Up to 4 000 pages Yellow Magenta Cyan Standard Capacity Up to 1 500 pages High Capacity Up to 4 000 pages ...

Page 456: ...roduct conforms to CE marking requirements in accordance with EC Directive 89 336 EEC The actual number of pages you can print with toner cartridges varies depending on the type of printing Photoconductor unit Model Yellow High Capacity 0187 2 Standard Capacity 0191 2 Magenta High Capacity 0188 2 Standard Capacity 0192 2 Cyan High Capacity 0189 2 Standard Capacity 0193 2 Black High Capacity 0190 2...

Page 457: ...s in accordance with EC Directive 89 336 EEC The actual number of pages you can print with a photoconductor unit varies depending on the type of printing Life 1 14 000 pages under conditions of 5 printing ratio color and black have a proportion of two to one per page and two pages per job 42 000 pages of continuous printing under conditions of 5 printing ratio and black and white printing 20 900 p...

Page 458: ...e characters themselves However EPSON BarCode Fonts are designed to add such codes automatically allowingyoutoeasilyprintbar codes thatconform to a variety of bar code standards EPSON BarCode Fonts support the following types of bar codes Bar code Standard EPSON BarCode OCR B Check Digit Comments EAN EPSON EAN 8 Yes Yes Creates EAN abbreviated version bar codes EPSON EAN 13 Yes Yes Creates EAN sta...

Page 459: ...o Yes Creates Code128 bar codes Interleaved 2 of 5 ITF EPSON ITF No No Printing of OCR B and check digits can be specified with the font name EPSON ITF CD No Yes EPSON ITF CD Num Yes Yes EPSON ITF Num Yes No Codabar EPSON Codabar No No Printing of OCR B and check digits can be specified with the font name EPSON Codabar CD No Yes EPSON Codabar CD Num Yes Yes EPSON Codabar Num Yes No Bar code Standa...

Page 460: ...ffandthatWindows is running on your computer 2 Insert the software CD ROM in the CD ROM drive Note If the language section window appears select your country If the EPSON Installation Program screen does not appear automatically double click the My Computer icon right click the CD ROM icon and click OPEN in the menu that appears Then double click Epsetup exe 3 Click Continue When the software lice...

Page 461: ...Then follow the on screen instructions 8 When installation is complete click Exit EPSON BarCode Fonts are now installed on your computer Printing with EPSON BarCode Fonts Follow the steps below to create andprintbar codes using EPSON BarCode Fonts The application featured in these instructions is Microsoft WordPad The actual procedure may differ slightly when printing from other applications ...

Page 462: ...462 Working with Fonts 1 Open a documentin your application and enter the characters you want to convert into a bar code 2 Select the characters then select Font from the Format menu ...

Page 463: ...he EPSON BarCode Font you want to use set the font size then click OK Note In Windows XP and 2000 you cannot use font sizes larger than 96 points when printing bar codes 4 The characters you selected appear as bar code characters similar to those shown below ...

Page 464: ...bar code reader Monochrome Printer Driver Color Printer Driver Host Based Monochrome Printer Driver Host Based Color Printer Driver Color not available Black not available Black Print Quality 600 dpi 600 dpi 600 dpi 600 dpi Toner Save Not selected Not selected Not selected Not selected Zoom Options Not selected Not selected Not selected Not selected Graphic mode in the Extended Settings dialog box...

Page 465: ... reduce the size of characters in only the vertical or horizontal direction Turn off your application s auto correct features for spelling grammar spacing etc To more easily distinguish bar codes from other text in your document set your application to show text symbols such as paragraph marks tabs etc Because special characters such as Start bar and Stop bar are added when an EPSON BarCode Font i...

Page 466: ...ations for each EPSON BarCode Font EPSON EAN 8 EAN 8 is an eight digit abbreviated version of the EAN bar code standard Because the check digit is added automatically only 7 characters can be input The following codes are inserted automatically and need not be input by hand Left Right margin Left Right guard bar Center bar Check digit OCR B Character type Numbers 0 to 9 Number of characters 7 char...

Page 467: ... characters can be input The following codes are inserted automatically and need not be input by hand Left Right margin Left Right guard bar Center bar Check digit OCR B EPSON EAN 8 Character type Numbers 0 to 9 Number of characters 12 characters Font size 60 pt to 150 pt up to 96 pt in Windows XP 2000 and NT Recommended sizes are 60 pt 75 pt standard 112 5 pt and 150 pt ...

Page 468: ...rted Supplementarycodes are not supported The following codes are inserted automatically and need not be input by hand Left Right margin Left Right guard bar Center bar Check digit OCR B EPSON EAN 13 Character type Numbers 0 to 9 Number of characters 11 characters Font size 60 pt to 150 pt up to 96 pt in Windows XP 2000 and NT Recommended sizes are 60 pt 75 pt standard 112 5 pt and 150 pt ...

Page 469: ...de UPC Symbol Specification Manual The following codes are inserted automatically and need not be input by hand Left Right margin Left Right guard bar Check digit OCR B The numeral 0 EPSON UPC A Character type Numbers 0 to 9 Number of characters 6 characters Font size 60 pt to 150 pt up to 96 pt in Windows XP 2000 and NT Recommended sizes are 60 pt 75 pt standard 112 5 pt and 150 pt ...

Page 470: ...it is important to keep at least one space between the bar code and the surrounding text to prevent overlapping Spaces in Code39 bar codes should be input as _ underbars When printing two or more bar codes on one line separate the bar codes with a tab or select a font other than a BarCode Font and input the space If a space is input while a Code39 font is selected the bar code will not be correct ...

Page 471: ...it Start character Print sample Font size When OCR B is not used 26 pt or more up to 96 pt in Windows XP 2000 and NT Recommended sizes are 26 pt 52 pt 78 pt and 104 pt When OCR B is used 36 pt or more up to 96 pt in Windows XP 2000 and NT Recommended sizes are 36 pt 72 pt 108 pt and 144 pt EPSON Code39 EPSON Code39 CD EPSON Code39 Num EPSON Code39 CD Num ...

Page 472: ...paces into tabs Bar codes containing spaces may not be correctly printed from applications that automatically delete spaces from the ends of lines or change multiple spaces into tabs When printing two or more bar codes on one line separate the bar codes with a tab or select a font other than a BarCode Font and input the space If a space is input while Code128 is selected the bar code will not be c...

Page 473: ...is important to keep at least one space between the bar code and the surrounding text to prevent overlapping Interleaved 2 of 5 treats every two characters as one set When there are an odd number of characters EPSON ITF fonts automatically add a zero to the beginning of the character string EPSON Code128 Character type Numbers 0 to 9 Number of characters No limit Font size When OCR B is not used 2...

Page 474: ...s are inserted automatically and need not be input by hand Left Right quiet zone Start character Check digit The numeral 0 added to the beginning of character strings as needed Print sample EPSON ITF EPSON ITF CD EPSON ITF Num EPSON ITF CD Num ...

Page 475: ...top character is input Codabar fonts automatically insert the complementary character If neither a Start nor a Stop character is input these characters are automatically input as the letter A The following codes are inserted automatically and need not be input by hand Left Right quiet zone Start character when not input Check digit Character type Numbers 0 to 9 Symbols Number of characters No limi...

Page 476: ...476 Working with Fonts Print sample EPSON Codabar EPSON Codabar CD EPSON Codabar Num EPSON Codabar CD Num ...

Page 477: ...ck the Unblock button to unblock EEventManager otherwise the product cannot list your computer on the control panel when you use scan using the buttons on the control panel Note If you have clicked the Keep Blocking button in the Windows Security Alert window follow the steps below to unblock EEventManager 1 Click Start point to Control Panel and then select Security Center Click Windows Firewall ...

Page 478: ...buttons on the control panel Note If you have clicked the Keep Blocking button in the Windows Security Alert window follow the steps below to unblock LicenseCheck 1 Click Start point to Control Panel and then select Security Center Click Windows Firewall 2 Click the Exceptions tab and then click the Add Program button 3 Select LicenseCheck from the Programs list and then click OK 4 Confirm that th...

Page 479: ... product is in the Fax mode If not press the Fax button to enter the Fax mode Receiving Faxes Using Fax Polling Follow the steps below to receive faxes using fax polling This function is used to have information stored in the other party s fax machine sent to your product 1 Make sure that the product is in the Fax mode If not press the Fax button to enter the Fax mode 2 Enter the other party s fax...

Page 480: ...inthe optional papercassette is usedwhen receiving faxes Printing Fax Sender Information If the date time sender s phone number and other information are not printed use the control panel to set Printer Sender Info to On For details see Changing outgoing faxes settings in Making Changes to Fax Settings in the online User s Guide ...

Page 481: ...mation from the computer to the product dpi dots per inch The number of dots per inch is a measure of printer resolution The higher the number of dots the higher the resolution driver See printer driver drum The part of the product mechanism where the image is formed and transferred to paper FF Form Feed A control code to break the page fixed width font A font whose characters are allotted the sam...

Page 482: ...ct s electronic system that is used to store information Some information is fixed and is used to control how the product operates Information that is sent to the product from thecomputer such as downloaded fonts is stored in memory temporarily See also RAM orientation Refers to the direction in which characters are printed on a page This direction is either portrait where the length of the page i...

Page 483: ...the lowercase l RAM Random Access Memory The portion of the product s memory used as a buffer and for storing user defined characters All data stored in RAM is lost when the product is turned off reset To refresh the product s memory and erase the current print jobs resolution A measure of the fineness and clarity of images produced by the product or monitor Printer resolution is measured in dots ...

Page 484: ...ings Windows 58 Auto redial 261 Available paper 232 235 442 B Basic Settings 300 BMP 164 Button Cancel 210 234 One Touch Dial 250 Reset 243 Speed Dial 248 Start 205 C Cancel button 210 Canceling printing 306 Canceling printing Macintosh 148 Canceling printing Windows 103 Cleaning ADF pickup roller 356 document table 355 exposure window 355 pickup roller 351 print head 352 Color Restoration 187 Com...

Page 485: ... full page copy 240 Copy Settings Copy Function Settings 303 Creativity Suite Attach to Email 226 Event Manager 225 File Manager 224 Image Clip Palette 226 Scan Assistant 225 Customer support 440 Customizing print settings Macintosh 130 Customizing print settings Windows 64 Custom paper size printer settings 54 D Density 237 Descreening Filter 183 Duplex printing manually Macintosh 133 Duplex prin...

Page 486: ...ndows 96 Job Management how to use Windows 98 Job Management setting to notify Windows 99 monitoring Windows 100 monitoring preferences Macintosh 142 monitoring preferences Windows 92 printer status Macintosh 140 printer status Windows 88 Status Alert window Macintosh 144 Status Alert window Windows 95 stopping monitoring Windows 100 EPSON Web To Page 227 Ethernet 453 Event Manager 225 Extended se...

Page 487: ...BarCode Fonts specifications 466 EPSON BarCode Fonts system requirements 460 Full page copy 240 G Group dial 251 Guides Basic Operation Guide 2 Network Guide 2 Online Help 2 Safety Instruction Sheet 2 Setup Guide 2 H Home Mode 169 Host I F Settings menu Network Menu 300 USB Menu 299 I Image Adjustment 185 Image Clip Palette 226 230 Information Menu 291 Installing TCP IP protocol 214 Installing opt...

Page 488: ...p a color 185 Loading paper MP tray 40 optional paper cassette 43 M Maintenance ADF pickup roller 356 consumables 336 338 342 document table 355 pickup roller 351 printer print head 352 product 350 Manual double sided printing Macintosh 133 Manual double sided printing Windows 68 Manually optional settings Windows 81 Marquee 197 Memory Job Info 264 Memory module how to install 331 how to remove 33...

Page 489: ... 210 Network Menu 300 Normal Preview 194 O Office Mode 169 One Touch Dial 250 Optional paper cassette available paper 38 loading paper 43 Optional paper cassette unit how to install 326 how to remove 330 specifications 454 Options specifications memory module 455 specifications optional paper cassette unit 454 Order online 90 Output tray 46 P PageManager for EPSON 222 227 Paper available paper 442...

Page 490: ...print settings Windows 60 Presto BizCard 5 SE 223 228 Preview 193 Normal Preview 194 Thumbnail Preview 195 Printer cleaning print head 352 consumable products 31 electrical 449 environmental 448 general 444 mechanical 449 optional products 31 transporting 361 transporting long distance 357 transporting short distance 358 Printer Adjust Menu 297 Printer driver about Macintosh 125 about Windows 56 h...

Page 491: ...ng Windows 65 USB connection Macintosh 147 USB connection Windows 101 using a watermark Windows 76 Printer quality settings Macintosh 126 Printer Settings menu Information Menu 291 Printer Adjust Menu 297 Reset Menu 296 Setup Menu 294 Support Menu 297 Tray Menu 293 Printer status Macintosh 140 Printer status Windows 88 Printing report activity report 264 fax settings list 264 memory job info 264 s...

Page 492: ...ows 65 Scan Assistant 225 229 Scanning changing a scanning mode 171 mode 169 multiple originals 188 Setup Menu 294 Setup menu 303 about 288 how to access 289 menu settings 291 panel settings 288 Setup mode menus Fax 301 302 Sharing the printer about Macintosh 149 about Windows 108 additional driver Windows 111 client settings Windows 116 client settings Windows Me 98 or 95 117 client settings Wind...

Page 493: ...nail Preview 195 TIFF 165 Toner how to replace 339 specifications 455 Transmission report 265 Transmission Settings 301 Transparencies printer settings 48 Transportation lock 26 413 414 Transporting the printer long distance 357 Transporting the printer short distance 358 Tray Menu 293 Troubleshooting 304 306 309 363 393 color printing problems 398 faxing problems 434 memory problems 407 operation...

Page 494: ...n 199 Uninstalling Macintosh 148 Uninstalling Windows 104 107 Unsharp Mask Filter 184 USB 452 USB Macintosh 147 USB Windows 101 107 USB device driver how to uninstall Windows 107 USB Menu 299 W Watermark Windows how to make 77 how to use 76 Z Zoom ratio 239 ...

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