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Troubleshooting

If the Duplex Unit is attached, follow the next step. If you see
the paper remaining but cannot remove it, open the cover and
remove the paper as shown below.

5. Make sure that jammed paper is not remained inside the fuser

unit.

6. Push the fuser unit back into the printer firmly.

When the paper jam is cleared completely and the fuser unit (unit
B) is pushed back into the printer, the jammed page’s print data
is automatically reprinted.

Paper Jam - Unit C (Jam C)

When paper is jammed at the paper path unit, the LCD panel
displays the

Jam C

error message.

Follow these steps to clear paper jams in the paper path unit.

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Summary of Contents for AcuLaser C8600

Page 1: ...inter software Reference Guide this manual Providesyouwithdetailedinformationontheprinter sfunctions optional products maintenance troubleshooting and technical specifications Administrator Guide Provides network administrators with information on both the printer driver and network settings ...

Page 2: ...ii ...

Page 3: ...a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those desi...

Page 4: ...ii ...

Page 5: ...hnology RITech 20 Chapter 2 Paper Handling Available Paper 21 EPSON special media 21 General paper 23 Paper that should not be used 24 Paper Sources 25 MP tray 26 Standard lower cassette 27 250 Sheet Paper Cassette A3W 27 500 Sheet Paper Cassette Unit 28 Large Capacity Paper Cassette Unit 29 Selecting a paper source 29 Output Trays 32 Face up tray 32 Face down tray 33 How to select an output tray ...

Page 6: ...8 Modifying the print layout 60 Using a watermark 63 Using an overlay 66 Using HDD form overlay 72 Duplex printing 76 Making Extended Settings 79 Using the Reserve Job Function 82 Re Print Job 84 Verify Job 85 Stored Job 86 Confidential Job 87 Monitoring Your Printer by Using EPSON Status Monitor 3 89 About EPSON Status Monitor 3 89 Installing EPSON Status Monitor 3 89 Accessing EPSON Status Monit...

Page 7: ...e Printer Driver from the CD ROM 127 Chapter 5 Using the Printer Software with Macintosh About the Printer Software 129 Accessing the Printer Driver 129 Making Changes to Printer Settings 130 Making the print quality setting 130 Resizing printouts 135 Modifying the print layout 136 Using a watermark 139 Printing with the Duplex Unit 145 Making Extended Settings 146 Using the Reserve Job Function 1...

Page 8: ... make control panel settings 167 How to access the control panel menus 167 Printing and Deleting Reserve Job Data 170 Using the Quick Print Job Menu 170 Using the Confidential Job Menu 171 Control Panel Menus 172 Control panel menu summary 172 Information Menu 174 Tray Menu 177 Emulation Menu 179 Printing Menu 179 Setup Menu 182 Quick Print Job Menu 187 Confidential Job Menu 187 Reset Menu 188 Par...

Page 9: ... 225 Hard Disk Drive 226 Installing the Hard Disk Drive 226 Reformatting the Hard Disk Drive 231 Removing the Hard Disk Drive 232 Memory Module 235 Installing a memory module 236 Removing a memory module 240 Adobe PostScript 3 ROM Module 243 Installing the Adobe PostScript 3 ROM module 243 Removing the Adobe PostScript 3 ROM module 247 Interface Cards 250 Installing an interface card 250 Removing ...

Page 10: ...283 Paper Jam Cover B Jam B 285 Paper Jam Unit C Jam C 288 Paper Jam Cover D Jam D 292 Paper Jam Cover E Jam E 293 Paper Jam Cover F Jam F 295 Paper Jam Unit G Jam G 296 Operational problems 299 The Ready light does not turn on when you turn the printer on 299 The printer does not print and the Ready light is off 299 The Ready light is on but nothing prints 299 Printout problems 301 The font selec...

Page 11: ... printed image 310 Completely blank pages are output 310 The printed image is light or faint 312 The non printed side of the page is dirty 312 Memory Problems 312 The message Collate was disabled appears on the LCD panel 312 The message Duplex Men Overflow appears on the LCD panel 314 The message Image Optimum appears on the LCD panel 314 The message Mem Overflow appears on the LCD panel 314 The m...

Page 12: ...assette A3W 348 500 Sheet Paper Cassette Unit 348 Large Capacity Paper Unit 350 Duplex Unit 350 Memory module 351 IEEE 1394 Interface for Macintosh only 352 Hard Disk Drive 352 Toner cartridges 352 Photoconductor unit 353 Waste toner collector 353 Appendix B Symbol Sets Introduction to Symbol Sets 355 In the LJ4 Emulation Mode 356 International character sets for ISO 358 In the ESC P2 or FX Modes ...

Page 13: ... Only 370 System requirements 372 Installing EPSON BarCode Fonts 373 Printing with EPSON BarCode Fonts 374 BarCode Font specifications 378 Appendix D Contacting Customer Support For North American users 392 For Latin American users 393 For European Users 394 For United Kingdom and the Republic of Ireland Users 394 For Users in Germany 396 France 396 Spain 396 Italy 397 Portugal 397 Austria 397 Net...

Page 14: ...xii Index ...

Page 15: ...Product Information 13 1 1 1 1 1 1 1 1 1 1 1 1 Chapter 1 Product Information ...

Page 16: ...14 Product Information Printer Parts control panel face down tray MP tray front cover paper cassette paper path unit unit C expansion tray Duplex Unit slot cover paper cassette cover cover D right cover ...

Page 17: ... fuser unit unit B parallel interface connector Type B Interface card slot cover Ethernet interface connector output path cover cover A power switch face up tray USB interface AC inlet photoconductor unit fuser waste toner collector toner cartridge ...

Page 18: ...es 250 sheets of A3W size paper The 500 Sheet Paper Cassette Unit C12C813871 holds one paper cassette It increases paper feeding capacity up to 500 sheets of paper TheLargeCapacityPaperUnit C12C813891 holdstwopaper cassettes It increases paper feeding capacity up to 1 000 sheets of paper Up button Enter button Down button LCD Panel Data light Error light Back button Ready light Job Cancel button S...

Page 19: ...a Macintosh connected with an IEEE 1394 Type B Interface Card The IEEE 1394 Type B Interface Card C12C82372 can be used for Macintosh users It can be connected to a Macintosh FireWire port Note The asterisk is a substitute for the last digit of the product number which varies by country Consumable products The life of the following consumable products is monitored by the printer The printer lets y...

Page 20: ... in the documentation About Your Printer The printer comes with a full set of features that contributes to ease of use and consistent high quality output The main features are described below EPSON Color Laser Paper A4 EPSON Color Laser Paper A3 EPSON Color Laser Paper A3W EPSON Color Laser Paper Letter EPSON Color Laser Transparencies A4 EPSON Color Laser Transparencies Letter EPSON Color Laser C...

Page 21: ...ve Job Function on page 148 for Macintosh Note You need an optional Hard Disk Drive installed in your printer in order to use the Reserve Job function HDD Form Overlay function Enables faster printing with form overlays by allowing you to save the overlay data on the optional Hard Disk Drive instead of your computer This feature is only available for Windows For details see Using HDD form overlay ...

Page 22: ...duce professional quality double sided documents Use this feature with any print job to cut costs and save resources Resolution Improvement Technology RITech Resolution Improvement Technology RITech is an original EPSON printer technology that improves the appearance of printed lines text and graphics RITech is also applied to color printing ...

Page 23: ...etostoreyourpaper in a dry environment EPSON special media EPSON provides special media that are created especially for this printer EPSON Color Laser Paper This media is designed specifically for this printer You can load this media from the MP tray the standard lower cassette the optional 250 Sheet Paper Cassette A3W the optional 500 Sheet Paper Cassette Unit or the optional Large Capacity Paper...

Page 24: ...r choose Coated or Coated Back as the Paper Type setting This setting is optimized for printing on coated paper but paper can only be fed from the MP tray If you want to feed coated paper from the standard lower cassette the optional 500 Sheet Paper Cassette Unit or the optional Large CapacityPaperUnit setthePaperTypesettingtoPlain However this setting produces printouts that are inferior in quali...

Page 25: ...r and damage the printer Note Since the quality of any particular brand or type of media may be changed by the manufacturer at any time EPSON cannot guarantee the quality of any type of media Always test samples of media stock before purchasing large quantities or printing large jobs You may use paper with preprinted letterheads provided that the paper and ink are both compatible with laser printe...

Page 26: ... or thermal transfer printers Carbon paper no carbon paper thermal sensitive paper pressure sensitive paper acid paper or paper that uses high temperature sensitive ink around 150 C Labels that peel easily or labels that do not cover the backing sheet completely Coatedpaperorspecialsurface coloredpaper exceptEPSON Color Laser Coated Paper Paper that has binder holes or is perforated Paper that has...

Page 27: ... 2 2 2 2 2 2 Paper that is folded curled wavy or torn Paper of irregular shape or paper that does not have right angle corners Paper Sources This section describes the combinations of paper sources and paper types that you can use ...

Page 28: ...l GLG Government Letter GLT Ledger B F4 Custom size paper 90 139 7 mm minimum 328 453 mm maximum Up to 150 sheets Total thickness less than 16 mm Envelopes Monarch MON C10 DL C6 C5 Up to 20 envelopes Labels 90 139 7 mm minimum 328 453 mm maximum Up to 75 sheets Thick paper 90 139 7 mm minimum 328 453 mm maximum Up to 75 sheets EPSON Color Laser Transparencies A4 Letter LT Up to 75 sheets EPSON Col...

Page 29: ...W size paper should be loaded short edge first Paper Type Paper Size Capacity Plain paper A3 A4 B4 B5 Letter LT Legal LG Executive EXE Ledger B Up to 250 sheets Total thickness less than 26 mm EPSON Color Laser Paper A3 A4 Letter LT Up to 250 sheets EPSON Color Laser Coated Paper A3 A4 Up to 250 sheets Paper Type Paper Size Capacity Plain paper A3W 328 453 mm Up to 250 sheets Total thickness less ...

Page 30: ...m this paper source only when Plain is selected as the Paper Type setting in the printer driver Paper Type Paper Size Capacity Plain paper A3 A4 B4 B5 Letter LT Legal LG Executive EXE Ledger B Up to 500 sheets Total thickness less than 53 mm EPSON Color Laser Paper A3 A4 Letter LT Up to 500 sheets EPSON Color Laser Coated Paper A3 A4 Up to 500 sheets ...

Page 31: ...cting the printer s paper source Access the printer driver click the Basic Settings and select the paper source that you want to use from the Paper Source list Then click OK Access the printer s control panel and select the paper source that you want to use under the Paper Source setting See Setup Menu on page 182 Paper Type Paper Size Capacity Plain paper A3 A4 B4 B5 Letter LT Legal LG Executive ...

Page 32: ...s in your application these settings may override the printer driver settings You can change the priority order through the MP Mode setting in the Tray Menu For details see Tray Menu on page 177 With optional paper sources installed MP tray Lower Cassette 1 standard lower cassette Lower Cassette 2 optional lower cassette Lower Cassette 3 optional lower cassette Refers to the standard paper cassett...

Page 33: ...the MP tray Adjust the paper guides to match the paper size you are using Note Load letterheads printable side up and with their letterhead toward the printer 2 Make sure that the Manual Feed check box in your printer driver s Basic Settings menu Windows or Basic Settings dialog box Macintosh is selected 3 Send the print data from the computer The Error and Ready lights on the control panel start ...

Page 34: ...up tray as the output tray see How to select an output tray and optional lower cassette on page 34 Face up tray The face up tray stacks your printouts with the printed surface facing up You can use the face up tray with the following types of paper Paper type All paper types supported by this printer Capacity Up to 150 sheets A4 or smaller size paper Up to 50 sheets Larger than A4 size paper ...

Page 35: ...Basic Settings select the Reverse Order check box then click OK Face down tray The face down tray is located on the top of the printer Your printouts will be stacked facing down You can use the face down tray with the following types of paper Paper type Plain paper minimum 210 mm width 182 mm length EPSON Color Laser Paper EPSON Color Laser Coated Paper Capacity Up to 250 sheets ...

Page 36: ... want to use the face down tray or the face up tray Using the printer driver Click the Basic Settings tab and select either Face down Tray or Face up Tray from the Output Tray setting Then click OK Using the control panel SelectFace down face downtray orFace up face uptray asthe Out Bin setting in the Setup Menu Loading Paper This section describes how to load paper into the MP tray and the standa...

Page 37: ...modating various paper sizes and media types It is also the paper source for feeding paper manually See MP tray on page 26 for details Follow these steps to load paper into the MP tray 1 Open the MP tray then extend the expansion tray on the MP tray to accommodate the size of the media you want to load ...

Page 38: ...aotherthanA3W sizepaper make sure the guide is standing up 3 Slide the right paper guide all the way outward 4 Load a stack of the desired media with the printable surface facing up Then slide the right paper guide against the right side of the stack to obtain a snug fit All sizes except A3W A3W size ...

Page 39: ...the loaded media through the printer driver or the control panel Note To print on the back side of previously printed paper use the MP tray The optional Duplex Unit cannot be used for this purpose When you output your printouts to the face up tray you need to change the Out Bin setting in the printer driver or in the Setup Menu ...

Page 40: ...aser Paper in the standard lower cassette Note Use the included paper size labels to identify the size of paper being used in the cassettes To use the optional 250 Sheet Paper Cassette A3W the optional 500 Sheet Paper Cassette Unit or the optional Large Capacity Paper Unit select it in the printer driver s Option menu after installing it on the printer Follow these steps to load paper into the sta...

Page 41: ...e cassette until it clicks into place 3 Press on the side and back paper guides to slide them outward 4 Fan a stack of paper and tap the edge of the stack Note If your printouts are curled or do not stack properly when using plain paper try turning the stack over and reloading it ...

Page 42: ...s shown below Make sure that all the paper is under the metal retaining clip with the printable surface down Note Loading the cassette with too much paper may cause paper jams 6 Slide the back paper guide until it just touches the edge of the stack of paper ...

Page 43: ...the size of paper loaded in the cassette from the position of this paper guide 8 Push the cassette in all the way 9 Set the LC1 Type setting to match the type of loaded paper through the Tray Menu For details see Tray Menu on page 177 Note If you have installed and loaded paper into other optional paper sources such as the 500 Sheet Paper Cassette Unit or the Large Capacity Paper Unit set all pape...

Page 44: ... any time EPSON cannot guarantee the quality of any type of media Always test samples of media stock before purchasing large quantities or printing large jobs EPSON Color Laser Paper You can use EPSON Color Laser Paper for the following paper sources Paper Source Capacity MP tray up to 150 sheets Standard lower cassette up to 250 sheets Optional 250 Sheet Paper Cassette A3W up to 250 sheets Option...

Page 45: ...list when the Add Coated to the Paper Type settings check box is selected in the Extended Settings dialog box accessed through the Optional Settings menu in the printer driver for Windows For Macintosh click the Extended Settings icon in the Basic Settings menu to open the Extended Settings dialog box When printing on the back side of previously printed paper select Coated Back EPSON Color Laser C...

Page 46: ...or Laser Transparencies Please note the following tips for handling this media Hold sheets by their edges as oil from your fingers may transfer to the surface and damage their printable surfaces The EPSON logo appears on the printable side Paper Source MP tray only up to 75 sheets MP Tray Size setting in the SelecType Tray Menu A4 or LT Letter MP Type setting in the SelecType Tray Menu Trnsprncy P...

Page 47: ...sparency appears on the LCD panel makesurethatthetransparencyisloadedcorrectlyandthenpress the Start button cCaution Sheets that have just been printed on may be hot Envelopes The print quality of envelopes may be irregular because different parts of an envelope have different thicknesses Print one or two envelopes to check the print quality cCaution Do not use window envelopes unless they are spe...

Page 48: ...e the following tips for handling this media Load envelopes with the flap open and facing outward as shown below Paper Source MP tray only up to 20 envelopes MP Tray Size setting in the SelecType Tray Menu Mon C10 DL C6 C5 Printer driver settings Paper Size Mon C10 DL C6 C5 Paper Source MP tray Paper Type Thick ...

Page 49: ...p menu for Macintosh Labels You can load more than one sheet of labels into the MP tray at a time However you may need to feed some labels one sheet at a time or load them manually The following table shows important settings you have to make when using labels Height Width 143 mm including opened flap 90 mm Paper Source MP tray only up to 75 sheets MP Tray Size setting in the SelecType Tray Menu S...

Page 50: ...llowing table shows important settings you have to make when using thick or extra thick paper Loading an uncommon size paper To load non standard or custom paper sizes from 90 139 7 mm 3 5 5 5 inches to 328 453 mm 12 9 17 8 inches use the MP tray and make the paper size setting in one of the following ways Printer driver settings Paper Size Select appropriate size Paper Source MP tray Paper Type T...

Page 51: ... Unit settings to match your custom paper Then click OK and your custom paper size will be saved For Macintosh access the printer driver click Custom Size in the Paper Setting dialog box Then click New adjust the Paper Width Paper Length and Margin settings to match your custom paper Then enter the setting s name and click OK to save your custom paper size Access the control panel for Printing Men...

Page 52: ...50 Paper Handling ...

Page 53: ...r 3 on page 89 for more information Accessing the Printer Driver You can access the printer driver directly from any application programs from your Windows operating system The printer settings made from many Windows applications override the settings made when the printer driver is accessed from theoperatingsystem soyoushouldaccesstheprinter driver from your application to make sure that you get ...

Page 54: ... settings automatically choosing from a list of predefined settings or customizing the settings Choosing the print quality by using the Automatic setting You can change the print quality of printouts to favor speed or detail If you need high quality output choose a higher number Please note that doing so reduces the print speed When the Automatic button is selected in the Basic Settings menu the p...

Page 55: ...ccept the setting Note If printing is unsuccessful or a memory related error message appears selecting a lower resolution may allow printing to proceed Using the predefined settings The predefined settings are provided to help you optimize print settings for a particular kind of printout such as presentation documents or images taken by a video or digital camera Follow these steps to use the prede...

Page 56: ...Windows 98 95 screen 2 Select the most appropriate setting from the list according to the type of document or image you want to print When you choose a predefined setting other settings such as Printing Mode Resolution Screen and Color Management are set automatically Changes are shown in the current settings list on the left of the Basic Settings menu This printer driver provides the following pr...

Page 57: ...ically adjusts the contrast saturation and brightness of the original image data to produce sharper more vivid color printouts This setting does not affect your original image data ICM Except for Windows NT 4 0 ICM stands for Image Color Matching This feature automatically adjusts printout colors to match colors on your screen sRGB When equipment such as a scanner or a display supports sRGB the pr...

Page 58: ...ext and graphs Advanced Graphic CAD Suitable for printing high quality graphs charts and photos Advanced Photo Suitable for printing high quality scanned photos and digitally captured images Customizing print settings If you need to change detailed settings make the settings manually Follow these steps to customize your print settings ...

Page 59: ...as the Color setting then make other settings For details on each setting click the Help button 3 Choose Color or Black as the Color setting 4 Choose desired printing resolution from 300 dpi or 600 dpi with the Resolution slider bar then make other settings For details on each settings see online help 5 Click OK to apply your settings and return to the Basic Settings menu Click Cancel to return to...

Page 60: ...button and click Save Settings in the Basic Settings menu select the setting in the Custom Settings dialog box and then click Delete You cannot delete predefined settings If you change any setting in the Advanced Settings dialog box when one of your custom settings is selected in the Advanced Settings list on the Basic Settings menu the setting selected in the list changes to Custom Settings The c...

Page 61: ...he page will be printed to fit on the paper you have selected 4 Click the Upper Left button to print reduced page image at upper left corner of the paper or the Center button to print reduced page image with centering for Location setting 5 Click OK to accept the settings To resize pages by a specified percentage 1 Click the Layout menu 2 Select the Zoom Options check box ...

Page 62: ...een 50 and 200 in 1 increments If necessary select the paper size to be printed from the Output Paper drop down list Modifying the print layout Your printer can print either two or four pages onto a single page and specifies the printing order automatically resizing each page to fit the specified paper size You can also choose to print documents surrounded by a frame ...

Page 63: ...ng the Printer Software with Windows 61 3 3 3 3 3 3 3 3 3 3 3 3 1 Click the Layout menu 2 Select the Print Layout check box and click Print Layout Settings The Print Layout Settings dialog box appears 1 2 ...

Page 64: ... each sheet Select the Print the Frame check box when you want to print the pages surrounded by a frame Note The Page Order choices depend on the number of pages selected above and the paper orientation Portrait or Landscape selected on the Basic Settings menu 5 Click OK to close the Print Layout Settings dialog box 6 Click OK on the Layout menu to accept the settings ...

Page 65: ... from a list of predefined watermarks or you can make an original watermark with text or a bitmap The Watermark dialog box also allows you to make a variety of detailed watermark settings For example you can select the size intensity and position of your watermark 1 Click the Special menu 2 Select the Watermark check box 3 Click Watermark Settings The Watermark dialog box appears ...

Page 66: ...he horizontal or vertical Offset position 7 Select the color from the Color drop down list 8 Adjust the image intensity of the watermark with theIntensity slider bar 9 Adjust the size of the watermark with the Size slider bar 10 Select Front to print the watermark in the foreground of the document or Back toprint thewatermark in thebackground of the document for the Position setting 11 Click OK to...

Page 67: ...the Watermark check box 3 Click Watermark Settings The Watermark dialog box appears 4 Click New Delete The User Defined Watermarks dialog box appears 5 Select Text or BMP and type a name for the new watermark in the Name box 6 If you select Text type the watermark text in the Text box If you select BMP click Browse select the BMP file you want to use then click OK ...

Page 68: ... corporate letterheads or invoices Note The overlay function is available only when High Quality Printer is selected as the Graphic Mode in the Extended Settings dialog box Creating an overlay Follow these steps to create and save a form overlay file 1 Open your application and create the file that you want to use as an overlay 2 When the file is ready to be saved as an overlay choose Print or Pri...

Page 69: ...Using the Printer Software with Windows 67 3 3 3 3 3 3 3 3 3 3 3 3 4 Select the Form Overlay check box and click the Overlay Settings button to open the Overlay Settings dialog box 1 2 ...

Page 70: ...68 Using the Printer Software with Windows 5 Click the Create Overlay Data button then click Settings The Form Settings dialog box appears 2 1 ...

Page 71: ...Using the Printer Software with Windows 69 3 3 3 3 3 3 3 3 3 3 3 3 6 Select the Use Form Namecheck box Then click the Add Form Name button The Add Form dialog box appears 1 2 ...

Page 72: ...e printed as background or foreground of the document 9 In the Add Form dialog box click Register 10 In the Form Settings dialog box click OK 11 In the Overlay Settings dialog box click OK 12 Print the file saved as overlay data It is possible to save any kind of file as an overlay The overlay data is created Printing with an overlay Follow the steps to print a document with overlay data 1 Open th...

Page 73: ...lick Printer Setup Options or Properties or click a combination of these buttons depending on the application you use 3 Select the Special menu 4 Check the Form Overlay check box and click the Overlay Settings button to open the Overlay Settings dialog box 5 In the Overlay Settings dialog box choose the form from the Form list then click OK 6 Click OK to print the data 1 2 ...

Page 74: ...D form overlay This function enables faster printing with form overlay data All users can use the form data registered in the optional Hard Disk Drive installed in the printer though only an administrator can resister or delete the form data in the Hard Disk Drive Note This function is not available when the Color setting is set to Black in the printer driver s Basic Settings menu This function is...

Page 75: ...ntains characters other then letters and numbers is not displayed in the Form Name list Monochrome form overlay data that has been made on a monochrome printer or printer in a black mode is not displayed 1 Prepare the form overlay data to register on the local PC Hard Disk Drive 2 Login as an administrator to Windows XP 2000 NT 4 0 3 Click Start point to Settings and click Printers Next right clic...

Page 76: ...he Register to HDD dialog box 10 Click the OK button to close the window Printing with HDD form overlay All Windows users can use the registered form data in the optional Hard Disk Drive Follow these steps to print with HDD form data 1 Select the Special menu 2 Check the Form Overlay check box and click the Overlay Settings button to open the Overlay Settings dialog box 3 Click Details The Form Se...

Page 77: ... the document 6 Click OK to print data Delete the form overlay data in the Hard Disk Drive Only a network administrator using Windows XP 2000 NT 4 0 is allowed to delete or edit the form overlay data in the optional Hard Disk Drive Follow these steps to delete 1 Login as an administrator to Windows XP 2000 NT 4 0 2 To access the printer driver from Windows click Start point to Settings and click P...

Page 78: ... the form name in the Form Name edit box then click Delete Note If you need the list of the registered form data click Print List to print it and confirm the form name 6 Click Back 7 Click OK to close the dialog box Duplex printing Duplex printing prints on both sides of the paper When printing for binding the binding edge can be specified as required to produce the desired page order Note You nee...

Page 79: ...tware with Windows 77 3 3 3 3 3 3 3 3 3 3 3 3 1 Select the Layout menu 2 Select the Duplex check box 3 Select the Left Top or Right button as a Binding Position 4 Click Duplex Settings to open the Duplex Settings dialog box ...

Page 80: ...he paper 6 Select whether the front or back side of the paper is to be printed as the Start Page 7 When printing for binding as a booklet click the Binding Method check box and make appropriate settings 8 Click OK to close the Duplex Settings dialog box 9 Click OK on the Layout menu to accept the settings ...

Page 81: ... 3 3 3 3 3 Making Extended Settings You can make detailed settings such as font setting or offset setting in the Extended Settings dialog box To open the dialog box click Extended Settings on the Optional Settings menu 12 11 10 9 8 7 6 5 4 2 1 13 14 15 16 3 ...

Page 82: ...T orHighQuality PC Fordetails about the printing mode setting see Customizing print settings on page 56 3 Settings button Clicking this button to open the Font Substitution dialog box This button is available when the Print True Type fonts with substitution button is selected 4 Uses the settings specified on the printer button Select this button to use the Offset the Skip blank page and the Ignore...

Page 83: ...x to have the printer driver analyze the printingdata andautomatically switch to monochrome mode if the printing data is black and white 10 High Speed Graphics Output check box Select this check box to optimize the printing speed of graphics composed of line drawings such as overlaid circles and squares Clear this check box if graphics do not print correctly 11 Add Coated to the Paper Type setting...

Page 84: ...ecognized by the printer driver before you start using the Reserve Job function The table below gives an overview of the Reserve Job options Each option is described in detail later in this section 13 OK button Clicking this button saves your settings and exits the dialog box or printer driver 14 Cancel button Clicking this button exits the dialog box or printer driver without saving your settings...

Page 85: ...assword to the print job and save it for later printing Reserve Job Option Maximum Number of Jobs When Maximum is Exceeded When Drive is Full Re Print Job Verify Job 64 combined total Oldest job automatically replaced with newest Oldest job automatically replaced with newest Stored Job 64 Delete old jobs manually Delete old jobs manually Confidential Job 64 Reserve Job Option After Printing After ...

Page 86: ...Select the Collate in Printer check box on the Basic Settings menu in the printer driver Specify the number of copies to be printed and make other printer driver settings as appropriate for your document 2 Click the Optional Settings tab and click Reserve Jobs Settings The Reserve Job Settings dialog box appears 3 Select the Reserve Job On check box and click the Re Print Job button 4 Enter a user...

Page 87: ...llows you to print one copy in order to verify the content before printing multiple copies Follow these steps to use the Verify Job option 1 Select the Collate OK check box on the Basic Settings menu in the printer driver Specify the number of copies to be printed and make other printer driver settings as appropriate for your document 2 Click the Optional Settings tab and click Reserve Jobs Settin...

Page 88: ...page 170 for instructions Stored Job The Stored Job option is useful for storing documents you print on a regular basis such as invoices The stored data remains on the Hard Disk Drive even if you turn off the printer or reset it using the Reset All function Follow these steps to store print data using the Stored Job option 1 Select the Collate OK check box on the Basic Settings menu in the printer...

Page 89: ...t boxes 5 Click OK The printer stores the print data in the Hard Disk Drive To print or delete this data using the printer s control panel see Printing and Deleting Reserve Job Data on page 170 Confidential Job The Confidential Job option allows you to apply passwords to print jobs stored on the Hard Disk Drive Follow these steps to store print data using the Confidential Job option 1 2 ...

Page 90: ...appears 2 Select the Reserve Job On check box and the Confidential Job button 3 Enter a user name and job name in the corresponding text boxes 4 Set the password for the job by entering a four digit number in the password text box Note Passwords must be four digits Only numbers from 1 through 4 can be used for passwords Keep passwords in a safe place You must enter the correct password when printi...

Page 91: ...otoconductor unit through this utility If a print error occurs the utility provides you with a message describing the error EPSON Status Monitor 3 is accessed from within the printer driver See the following section for more information Before using EPSON Status Monitor 3 be sure to read the printer driver s README file This file contains the latest information on the printer driver and EPSON Stat...

Page 92: ...n below Ifitdoesnot appear double clicktheMy Computericon Click the CD ROM icon then select Open from the file menu Then double click Epsetup exe 2 In the Installation Program screen double click Install EPSON Status Monitor 3 Alternatively you can install it by selecting Install EPSON Status Monitor 3 and then clicking the arrow at the top right ...

Page 93: ...tor3monitorstheprinterduringprintingand while the EPSON Status Monitor 3 dialog box is open You can access EPSON Status Monitor 3 directly from any application programs from your Windows operating system To access the EPSON Status Monitor 3 from your application click the Print or Page Setup command from the File menu You also need to click Setup Options Properties or a combination of these button...

Page 94: ...dows click Start point to Settings and click Printers Next right click Properties in Windows Me 98 95 Printing Preferences in Windows XP 2000 or Document Defaults in Windows NT 4 0 Then click the Utility menu and click the EPSON Status Monitor 3 icon to start the EPSON Status Monitor 3 ...

Page 95: ...products using the EPSON Status Monitor 3 dialog box 1 Icon Message The icon and message shows the printer status 2 Printer image The image at the upper left shows the printer status graphically 3 Text box The text box next to the printer image displays the current status of the printer When a problem occurs the most probable solution is displayed 1 2 3 4 7 9 6 8 5 ...

Page 96: ...6 Job Information tab Clicking this tab displays the print job information This tab is displayed when the Show job information check box on the Monitoring Preferences dialog box is selected 7 Paper Displays the paper size paper type and the approximate amount of paper remaining in the paper source Informationfortheoptionalcassetteis displayed only if this option is installed 8 Toner Indicates the ...

Page 97: ...rences dialog box Then click the Job Information menu on the EPSON Status Monitor 3 dialog box 1 Status Waiting Waiting to print Printing Current job is being printed Completed Indicates job has been printed Canceled Indicates job has been canceled Held Job is on hold 2 Job Name Displays the user s print job file names Other users print jobs are displayed as 2 3 5 1 4 ...

Page 98: ...dard TCP IP connections with Windows XP Me 98 95 2000 and NT 4 0 clients Note You can not use this function in the following situations WhenusinganoptionalEthernetinterfacecardthatdoesn tsupport the Job Management function When the NetWare connections do not support the Job Management function 3 Job Type Displaysthejobtype WhentheReservejobfunction is used the jobs are displayed as Stored Verify R...

Page 99: ...he user account used to connect to the server the Job Management function is not available Setting to notify when printing is completed When the Notify when printing completed check box is selected the Notify when printing completed function can be used To use this function click the specified print job from the print job list on the Job Information menu in the EPSON Status Monitor 3 dialog box Wh...

Page 100: ...rences in the Utility menu of the printer driver The Monitoring Preferences dialog box appears The following settings and buttons appear in the dialog box 1 Select Notification Use the check boxes in this area to select the types of errors that you wish to be notified about 2 Default button Restores default settings 2 6 7 8 9 3 1 5 4 ...

Page 101: ...oring Preferences to open the Monitoring Preferences dialog box and EPSON AL C8600 Advanced to open the EPSON Status Monitor 3 dialog box 4 Show job information Displays the job information menu in the EPSON Status Monitor 3 window 5 Notify when printing completed Displays the notification message when your print job is finished 6 Allow monitoring of shared printers check box To monitor a shared p...

Page 102: ...s button is clicked the Status Alert window will not disappear even after a problem is cleared To close the window you need to click Close Stopping monitoring You can stop monitoring the printing status by clearing the Monitor the Printing Status check box in the printer driver s Utility menu if you don t need to monitor the printer at all Note The Monitor the Printing Status check box is displaye...

Page 103: ... EPSON Status Monitor 3 this utility is also installed Usually it is not necessary to change a setup 1 Click Start point to Programs point to EPSON Printers then click the Monitored printers 2 Clear the check box of the printers which are not monitored 3 Click OK to accept the setting Setting for the USB Connection The USB interface that comes with your printer complies with Microsoft Plug and Pla...

Page 104: ...to Settings then click Printers 2 Right click the EPSON AL C8600 Advanced icon and click Properties on the menu that appears 3 Click the Details tab In Windows 2000 click the Port tab 4 SelecttheappropriateUSBportfromthePrinttothefollowing port drop down list In Windows Me or 98 select EPUSB1 EPSON AL C8600 Advanced In Windows XP 2000 select USB001 in the list on the Ports menu ...

Page 105: ... expected and display incorrect or garbled characters or images you may need to cancel printing When the printer icon is displayed on the taskbar follow the instructions below to cancel the printing Double clicktheprintericononthetaskbar thenclickPurge Print Documents from the Printer menu After the last page is output the Ready green light on the printer turns on The current job is canceled ...

Page 106: ...he print job be careful not to cancel print sent by other users Uninstalling the Printer Software When you wish to reinstall or upgrade the printer driver uninstall the printer driver that has been installed already Uninstalling the printer driver and EPSON Status Monitor 3 1 Quit all applications 2 Click Start point to Settings and click Control Panel 3 Double click the Add Remove Programs icon ...

Page 107: ...ws 105 3 3 3 3 3 3 3 3 3 3 3 3 4 Select EPSON Printer Software and click the Add Remove Note When using the Windows XP or Windows 2000 computer click Change or Remove Programs select the EPSON Printer Software then click Change Remove 1 2 ...

Page 108: ...he Printer Model menu select the EPSON AL C8600 Advanced icon then click OK 6 Click the Utility tab and confirm the EPSON Status Monitor 3 check box is selected Note Select the EPSON Status Monitor 3 check box only when uninstalling EPSON Status Monitor 3 ...

Page 109: ...an uninstall only the Monitored Printers utility of EPSON Status Monitor 3 When the utility is uninstalled you cannot change the setting of Monitored Printers from EPSON Status Monitor 3 of other printers 8 Follow the on screen instructions Uninstalling EPSON Status Monitor 3 only 1 Quit all applications 2 Click Start point to Settings then click Control Panel 3 Double click the Add Remove Program...

Page 110: ...hen click Change Remove Uninstall the USB device driver When you connect the printer to your computer with a USB interface cable the USB device driver is also installed When you uninstalled the printer driver you also need to uninstall the USB device driver Follow these steps to uninstall the USB device driver Note Uninstall the printer driver before uninstalling the USB device driver 1 2 ...

Page 111: ...ccess any other EPSON printers connected with a USB interface cable 1 Follow steps 1 through 3 of Uninstalling the Printer Software on page 104 2 Select EPSON USB Printer Devices and click Add Remove Note EPSON USB Printer Devices appears only when the printer is connected to Windows Me or 98 with a USB interface cable 1 2 ...

Page 112: ...rinter Devices may not appear Follow these steps to run the Epusbun exe file in the CD ROM that comes with your printer 3 Follow the on screen instructions 1 Insert the CD ROM in your computer s CD ROM drive 2 Access the CD ROM drive 3 Double click the Win9x folder 4 Double click the Epusbun exe icon ...

Page 113: ...ed permission to share the printer with the printer server The clients share the printer via the printer server According to the versions of Windows OS and your access rights on the network perform the appropriate settings of the printer server and clients Setting the printer server For Windows Me 98 95 see Setting up Your Printer as a Shared Printer on page 112 For Windows 2000 XP NT 4 0 see Usin...

Page 114: ...r as a Shared Printer When the printer server s OS is Windows Me 98 95 follow these steps to set the printer server 1 Click Start point to Settings and click Control Panel 2 Double click the Network icon 3 Click File and Print Sharing on the Configuration menu 4 Select the I want to be able to allow others to print to my printer s check box then click OK 5 Click OK to accept the settings Note When...

Page 115: ...ick OK Type a Comment and Password if needed Note Do not use spaces or hyphens for the share name or an error may occur When sharing the printer be sure to set EPSON Status Monitor 3 so that the shared printer can be monitored on the printer server See Setting Monitoring Preferences on page 98 You need to set the client computers so that they can use the printer on a network See the following page...

Page 116: ...u must access Windows 2000 XP or Windows NT 4 0 as the Administrators of the local machine 1 For a Windows 2000 or NT 4 0 printer server click Start point to Settings and click Printers For a Windows XP printer server click Start point to Printers and Faxes For Windows XP Home edition users point to Control panel first then click Printers and Faxes 2 Right click the EPSON AcuLaser C8600 Advanced i...

Page 117: ...type the name in the Share Name box For a Windows XP printer server select Share this printer then type the name in the Share name box Note Do not use spaces or hyphens for the share name or an error may occur 4 Select the additional drivers Note If the computers of the server and clients use the same OS you do not have to install the additional drivers Just click OK after step3 ...

Page 118: ...s For example select Windows 95 to install the additional driver for the Windows Me 98 95 clients Then click OK Note You do not have to select Windows NT 4 0x86 because that driver has been already installed Do not select additional drivers other than Windows 95 The other additional drivers are not available 1 2 ...

Page 119: ...ter server Click Additional Drivers Select Windows being used for clients then click OK For Windows Me 98 95 clients Select Intel Windows 95 or 98 and Me For Windows NT 4 0 clients SelectIntel Windows NT 4 0 or 2000 For Windows 2000 XP clients Intel Windows 2000 or XP may been already selected ...

Page 120: ...omes with your printer in your CD ROM drive then click OK 6 According to the message type the appropriate drive and folder names in which the printer driver for clients is located then click OK Depending on the client s OS the displayed message may differ The folder name differs depending on the OS being used When installing drivers in Windows 2000 XP Digital Signature is not found may appear Clic...

Page 121: ...ients Clients can not use the shared printer without right For details see Windows help You need to set the client computers so that they can use the printer on a Network See the following pages for details With Windows Me 98 95 on page 120 With Windows 2000 XP on page 122 With Windows NT 4 0 on page 125 Setting for the clients This section describes how to install the printer driver by accessing ...

Page 122: ...eighborhood or My Network on the Windows desktop When you want to use the EPSON Status Monitor 3 at clients you have to install both of the printer driver and the EPSON Status Monitor 3 in each client from the CD ROM With Windows Me 98 95 Follow these steps to set Windows Me 98 95 clients 1 Click Start point to Settings and click Printers 2 Double click the Add Printer icon then click Next 3 Selec...

Page 123: ...ick Next Note If the printer driver is installed in the client beforehand you need to select the new printer driver or the current printer driver When the prompt to select the printer driver appears select the printer driver according to the message If the printer server s OS is Windows Me 98 95 or the additional driver for Windows Me 98 95 is installed in the Windows 2000 XP NT 4 0 printer server...

Page 124: ...l driver for Windows2000 XPclientsisthe WindowsNT4 0x86 driver which is installed beforehand as the printer driver for Windows NT 4 0 When installing the printer driver in the Windows 2000 XP clients from Windows NT 4 0 printer server the driver for Windows NT 4 0 is installed You can not install the printer driver for Windows 2000 XP as the additional driver in a Windows NT 4 0 printer server To ...

Page 125: ... printer for Windows 2000 or A network printer or a printer attached to another computer for Windows XP then click Next 4 For Windows 2000 type the name of the shared printer then click Next Note You can also type the name of the computer that is locally connected to the shared printer the shared printer s name in Network path or queue name You do not necessarily need to type the name of the share...

Page 126: ... computer or server that is connected to the shared printer and the name of the shared printer Then click OK Note The name of the shared printer may be changed by the computer or server that is connected to the shared printer To make sure of the name of the shared printer ask the administrator of the network ...

Page 127: ...00 XP as the current printer driver instead of the alternative driver in the Windows NT 4 0 server If the additional driver for Windows 2000 XP NT 4 0 is installed in the Windows 2000 XP NT 4 0 printer server go to the next step If the additional driver is not installed in the Windows NT 4 0 printer server or the printer server s OS is Windows Me 98 95 go to Installing the Printer Driver from the ...

Page 128: ...er server then click Next 4 Click the icon of the computer or server that is connected to the shared printer and the name of the shared printer Then click OK Note Youcanalsotype the name of the computer that is locally connected to the shared printer the shared printer s name in Network path or queue name The name of the shared printer may be changed by the computer or server that is connected to ...

Page 129: ...r s OS isWindowsMe 98 95 goto InstallingthePrinterDriverfrom the CD ROM on page 127 5 Select whether to use the printer as the default printer or not then click OK 6 Click Finish Installing the Printer Driver from the CD ROM This section describes how to install the printer driver in the clients when setting the network system as follows The additional drivers are not installed in the Windows 2000...

Page 130: ...ert the CD ROM then type the appropriate drive and folder names in which the printer driver for clients is located then click OK When installing drivers in Windows 2000 XP Digital Signature is not found may appear Click Yes for Windows 2000 or Continue Anyway for Windows XP and continue installing The folder name differs depending on the OS being used 3 Select the name of the printer then click OK...

Page 131: ...by using EPSON Status Monitor 3 on page 155 for more information Accessing the Printer Driver To control your printer and change its settings use the printer driver The printer driver allows you to easily make all the print settings including paper source paper size and orientation Note The printer driver s online help provides details on printer driver settings To access the printer driver and op...

Page 132: ...ngs Choosing the print quality by using the Automatic setting You can change the print quality of printouts to favor speed or detail If you need high quality output choose a higher number Please note that doing so reduces the print speed When the Automatic button is selected on the Basic Settings dialog box the printer driver takes care of all detailed settings according to the color setting you s...

Page 133: ...t the RITech function click the help button If printing is unsuccessful or a memory related error message appears selecting a lower resolution may allow printing to proceed Using the predefined settings The predefined settings are provided to help you optimize print settings for a particular kind of printout such as presentation documents or images taken by a video or digital camera Follow these s...

Page 134: ...rint When you choose a predefined setting other settings such as Printing Mode Resolution Screen and Color Management are set automatically Changes are shown in the current settings list on the left of the Basic Settings dialog box This printer driver provides the following predefined settings Automatic Standard Suitable for regular printing especially photos Text Graph Suitable for printing docum...

Page 135: ...lors on your screen Automatic High Quality Suitable for regular printing that gives priority to high quality printing Advanced Text Graph Suitable for printing high quality presentation documents that include text and graphs Advanced Graphic CAD Suitable for printing high quality graphs charts and photos Advanced Photo Suitable for printing high quality scanned photos and digitally captured images...

Page 136: ...red printing resolution from 300 dpi or 600 dpi with the Resolution slider bar then make other settings For details on each setting see the button 4 Click OK to apply your settings and return to the Basic Settings tab Click Cancel to return to the Basic Settings dialog box without applying your settings Saving your settings To save your custom settings select the Advanced radio button and click Sa...

Page 137: ... when one of your custom settings is selected in the Advanced Settings list on the Basic Settings dialog box the setting selected in the list changes to User Settings The custom setting that was previously selected is not affected by this change To return to your custom setting simply reselect it from the current settings list Resizing printouts The Fit to Page function in the Layout dialog box al...

Page 138: ...ve selected 4 Click OK to accept the settings Modifying the print layout You can print either two or four pages onto a single page and to specify the printing order automatically resizing each page to fit the specified paper size by using Layout printing You can also choose to print documents surrounded by a frame 1 Click the Layout icon on the Basic Settings dialog box The Layout dialog box appea...

Page 139: ...Using the Printer Software with Macintosh 137 5 5 5 5 5 5 5 5 5 5 5 5 2 Select the Print Layout check box then click Print Layout Settings The Print Layout Setting dialog box appears 1 2 ...

Page 140: ...hich the pages are printed on each sheet Note Page Order choices depend on Pages selected above and Orientation 5 Click OK to close the Print Layout Setting dialog box 6 Select the Print the Frame check box on the Layout dialog box when you want to print the pages surrounded by a frame 7 Click OK on the Layout dialog box to accept the settings ...

Page 141: ...g box also allows you to make a variety of detailed watermark settings For example you can select the size intensity and position of your watermark 1 Click the Layout icon on the Basic Settings dialog box The Layout dialog box appears 2 Select the Watermark Settings check box and a watermark from the Watermark drop down list 3 Select the location on the page where you want to print the watermark b...

Page 142: ...e by mouse check box and rotate the text watermark with the pointer on the preview window 6 Click OK to accept the settings Making a new watermark You can make a new text or bitmap watermark with the following procedures To make a text watermark 1 Click the Layout icon on the Basic Settings dialog box The Layout dialog box appears 2 Select the Watermark Settings check box and click New Delete The ...

Page 143: ...are with Macintosh 141 5 5 5 5 5 5 5 5 5 5 5 5 3 Click Add Text on the Custom Watermark dialog box 4 Type the watermark text in the Text box and select the Font and Style and then click OK on the Text Watermark dialog box 1 2 ...

Page 144: ... text watermark select it from the List box and click Delete After removing it be sure to click Save to close the dialog box 6 Select the saved custom watermark from the Watermark drop down list on the Layout dialog box Then click OK To make a bitmap watermark Before making a custom watermark you should prepare a bitmap PICT file 1 Click the Layout icon on the Basic Settings dialog box The Layout ...

Page 145: ...Using the Printer Software with Macintosh 143 5 5 5 5 5 5 5 5 5 5 5 5 2 Select the Watermark Settings check box and click New Delete 3 Click Add PICT on the Custom watermark dialog box 1 2 ...

Page 146: ...preview window 5 Type the file name in the Save converted file as box and click Save Note To remove the saved watermark select it from the List box and click Delete After removing it be sure to click Save to close the dialog box 6 Select the saved custom watermark from the Watermark drop down list on the Layout dialog box Then click OK 1 2 2 1 ...

Page 147: ...nabled in the printer driver To enable the Duplex Unit select the AL C8600 icon and close Chooser However the Duplex Unit is enabled automatically when this unit is installed and the printer is connected with the computer correctly 1 Click the Layout icon on the Basic Settings dialog box The Layout dialog box appears 2 Select the Duplex check box 3 Select a Binding position from Left Top or Right ...

Page 148: ...k OK to close the Duplex Settings dialog box 8 Click OK on the Layout dialog box to accept the settings Making Extended Settings You can make various settings in the Extended Setting dialog box for example Page Protect To open the dialog box click the Extended Setting icon on the Basic Settings dialog box 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 ...

Page 149: ...on of data on the front of a page 4 Front Left Adjusts the horizontal printing position of data on the front of a page 5 Back Top Adjusts the vertical printing position of data on the back of a page when printing with the duplex unit 6 Back Left Adjusts the horizontal printing position of data on the back of a page when printing with the duplex unit 7 Ignore the selected paper size check box When ...

Page 150: ...hrome mode if the printing data is black and white 10 Add Coated to the Paper Type settings check box When you select this check box CoatedappearsinthePaperType list on the Basic Settings dialog box and become available 11 Adjust line thickness check box Adjusts the width of the lines printed 12 Default button Returns to initials settings 13 Select button Selects spool file saving folder 14 Cancel...

Page 151: ...ob option Refer to the tables below for details Reserve Job Option Description Re Print Job Lets you print the job now and store it for later reprinting Verify Job Lets you print one copy now to verify the content before printing multiple copies Stored Job Lets you save the print job without printing it now Confidential Job Lets you apply a password to the print job and save it for later printing ...

Page 152: ...the Re Print Job option 1 Make printer driver settings as appropriate for your document then open the Basic Settings menu and click the Reserve Jobs icon The Reserve Jobs Settings dialog box appears Reserve Job Option After Printing After Turning Off Printer or Using Reset All Re Print Job Data remains in hard drive Data is cleared Verify Job Stored Job Data remains in hard drive Confidential Job ...

Page 153: ...print or delete this data using the printer s control panel see Using the Quick Print Job Menu on page 170 Verify Job The Verify Job option allows you to print one copy in order to verify the content before printing multiple copies Follow these steps to use the Verify Job option 1 Specify the number of copies to be printed and make other printer driver settings as appropriate for your document 2 O...

Page 154: ...s on the Hard Disk Drive After you have confirmed the printout you can print the remaining copies or delete this data using the printer s control panel See Using the Quick Print Job Menu on page 170 for instructions Stored Job The Stored Job option is useful for storing documents you print on a regular basis such as invoices The stored data remains on the Hard Disk Drive even if you turn off the p...

Page 155: ...heck box and the Stored Job radio button 3 Enter a user name and job name in the corresponding text boxes 4 Click OK The printer stores the print data in the Hard Disk Drive To print or delete this data using the printer s control panel see Using the Quick Print Job Menu on page 170 Confidential Job The Confidential Job option allows you to apply passwords to print jobs stored on the Hard Disk Dri...

Page 156: ... appears 2 SelecttheReserve Job OncheckboxandclicktheConfidential Job button 3 Enter a user name and job name in the corresponding text boxes 4 Set the password for the job by entering a four digit number in the password text box Note Passwords must be four digits Only numbers from 1 through 4 can be used for passwords Keep passwords in a safe place You must enter the correct password when printin...

Page 157: ...of the photoconductor unit through this utility If a print error occurs the utility provides you with a message describing the error The EPSON Status Monitor 3 utility is accessed from the Apple menu See the following section for more information Accessing the EPSON Status Monitor 3 EPSONStatusMonitor3monitorstheprinterduringprintingand while the EPSON Status Monitor 3 dialog box is open You can a...

Page 158: ...kground output to the printer may be disrupted Printer and consumable products status information appears in the status window only if the Chooser is acquiring status normally Getting printer status details You can monitor printer status and get information on consumable products using the EPSON Status Monitor 3 dialog box 3 4 6 1 2 5 7 ...

Page 159: ...rinter When a problem occurs the most probable solution is displayed 4 Close button Clicking this button closes the dialog box 5 Paper Displays the paper size paper type and the approximate amount of paper remaining in thepapersource Informationfor the optional cassettes are displayed only if this option is installed 6 Toner Indicates the amount of remaining toner The toner icon flashes if toner i...

Page 160: ...r Setup from the File menu The Monitor Setup dialog box appears The following settings and buttons appear in the dialog box 1 Error Notification Selection Select thetypes oferror that youwish to be notified about 2 Default button Restores default settings 3 Cancel button Cancels any changes 4 OK button Saves new changes 1 2 3 4 ...

Page 161: ...rs with your printer This window will also appear according to the selected notification in the Monitoring Preferences dialog box If you wish to see information about printer consumables click Show Details If you click this button the Status Alert Window will not disappear even after the problem is cleared To close the window you need to click Close Using the Job Management function You can obtain...

Page 162: ...og box Then click the Job Information menu on the EPSON Status Monitor 3 dialog box 1 Status Waiting Waiting to print Printing Current job is being printed Completed Indicates job has been printed Canceled Indicates job has been canceled Held Job is on hold 2 Job Name Displays the user s print job file names Other users print jobs are displayed as 2 3 5 1 4 ...

Page 163: ...erience problems withthistypeofsetup connecttheUSBcabledirectlytoyourcomputer s USB connector 3 Job Type Displaysthejobtype WhentheReservejobfunction is used the jobs are displayed as Stored Verify Re Print and Confidential respectively About the Reserve Job function see Using the Reserve Job Function on page 148 4 Refresh button Clicking this button refreshes the information on this menu 5 Job Ca...

Page 164: ...USB port your printer is connected to 2 Select Background Printing to turn background printing on or off Note Background printing must be turned on for the EPSON Status Monitor 3 to manage print jobs When background printing is on you can use your Macintosh while it is preparing a document for printing 3 Close the Chooser 2 1 ...

Page 165: ...background printing open EPSON Status Monitor 3 from the Application menu Then stop printing from EPSON Status Monitor 3 or delete the file that is in standby mode After the last page is output the Ready green light on the printer turns on Note You can also cancel the current print job that is sent from your computer by the Job Cancel button on the control panel When canceling the print job be car...

Page 166: ...stall Software folder 4 Double click the Installer icon 5 Click Continue When the software license agreement screen appears read the statement and then click Accept 6 Select Uninstall from the menu at the upper left and click Uninstall Follow the on screen instructions ...

Page 167: ...l you the current status of the printer and you can use the control panel buttons to make printer settings check consumable products and print status sheets However settingsmadeinyourapplicationandintheprinterdriverusually override settings made at the control panel 1 LCD panel Displays printer status messages and control panel menu settings Up button Enter button Down button Start Stop button LCD...

Page 168: ... saving to the Hard Disk Drive or printing 5 Start Stop button Switches the printer between ready and offline status Whentheerrorlightisflashing pressing this button clears the error and switches the printer to ready status 6 Error light Red On or flashes when an error has occurred 7 Ready light Green On when the printer is ready indicating that the printer is ready to receive and print data When ...

Page 169: ...tings override settings made using the control panel so use the control panel menus only to make settings you cannot make in your software or printer driver including the following Changing the emulation modes and selecting the IES Intelligent Emulation Switching mode Specifying a channel and configuring the interface Choosing the size of the memory buffer used to receive data How to access the co...

Page 170: ...ng any of the control panel buttons shown below accesses the control panel menus Using the control panel buttons Once you ve accessed the menus the control panel buttons function as shown below 1 Up Down buttons Scrolls through menus items and settings on the current level Press any button to access menus 2 1 4 3 ...

Page 171: ...e operation indicated by an item such as printing a status sheet or resetting the printer or to view the settings available for an item such as paper sizes or emulation modes Use the u Up and d Down buttons to scroll through available settings and press the Enter button to select a setting and return to the previous level Press the Back button to return to the previous level without changing the s...

Page 172: ...ke sure the LCD panel displays Ready or Standby then press the Enter button to access the control panel menus 2 Press the d Down button repeatedly until Quick Print Job Menu appears on the LCD panel then press the Enter button 3 Use the d Down or u Up button to scroll to the appropriate user name then press the Enter button 4 Use the d Down or u Up button to scroll to the appropriate job name then...

Page 173: ...tton to access the control panel menus 2 Press the d Down button repeatedly until ConfidentialJobMenu appears on the LCD panel then press the Enter button 3 Use the d Down or u Up button to scroll to the appropriate user name then press the Enter button 4 Enter your four digit password by using the corresponding buttons as shown below Note Passwords are always four digits Passwords consist of numb...

Page 174: ...nd u Up buttons to select the number of copies To delete the print job press the d Down button to display Delete on the LCD panel 7 Press the Enter button to start printing or to delete the data Control Panel Menus For a summary of the control panel menus see the table below For details on the items and settings on the menus see the descriptions for each menu later in this section Control panel me...

Page 175: ...SB Printing Menu Page Size Wide A4 Orientation Resolution RITech Toner Save Image Optimum Top Offset LeftOffset T Offset B L Offset B Setup Menu Lang Time Out Paper Source Out Bin MP Mode Manual Feed Copies Duplex Binding Start Page Paper Type Page Side Skip Blank Page Auto Eject Page Size Ignore Auto Cont Page Protect LCD Contrast Quick Print Job Menu User Job Copies Delete ConfidentialJobMe nu U...

Page 176: ...ng the printer s current settings available fonts and a brief summary of available features ESCP2 Menu Font Pitch Condensed T Margin Text CG Table Country Auto CR Auto LF Bit Image ZeroChar FX Menu Font Pitch Condensed T Margin Text CG Table Country Auto CR Auto LF Bit Image ZeroChar I239X Menu Font Pitch Code Page T Margin Text Auto CR Auto LF Alt Graphics Bit Image ZeroChar CharacterSet Menu Ite...

Page 177: ...ettings Status Sheet Reserve Job List Displayed when Reserve Job List is registered Form Overlay List Displayed when Form Overlay List is registered Network Status Sheet AUX Status Sheet PS3 Status Sheet PS3 Font Sample LJ4 font Sample ESCP2 Font Sample FX Font Sample I239X Font Sample C Toner E F E F E F E F E F M Toner E F E F E F E F E F Y Toner E F E F E F E F E F K Toner E F E F E F E F E F P...

Page 178: ...tored in the optional Hard Disk Drive Form Overlay List Prints a list of the form overlays stored in the optional Hard Disk Drive PS3 Font Sample LJ4 Font Sample ESCP2 Font Sample FX Font Sample I239X Font Sample Prints a sample of the fonts available for your selected printer emulation C Toner M Toner Y Toner K Toner Photoconductr Displays the amount of toner left in the toner cartridges and the ...

Page 179: ...Displays the total number of pages printed in color by the printer B W Pages Displays the total number of pages printed in black white by the printer Tray Menu This menu allows you to specify the size and type of paper loaded in the MP tray Accessing this menu also lets you check the size of the paper currently loaded in the lower cassettes ...

Page 180: ...ptional lower cassettes You cannot change the paper size from this menu MP Type Lets you set the paper type loaded in the MP tray LC1 Type LC2 Type LC3 Type Lets you select the paper type loaded in the standard or optional lower cassettes Item Settings default in bold MP Tray Size A4 A3 A5 B4 B5 LT HLT LGL GLT GLG B EXE F4 MON C10 DL C6 C5 IB5 A3W LC1 Size A4 A3 B4 LT LGL B EXE A3W LC2 Size A4 A3 ...

Page 181: ...e PostScript 3 ROM module is installed Printing Menu This menu allows you to make standard print settings such as Page Size and Orientation when printing from an application or operating system that does not support your printer driver Be sure to use the printer driver to make these settings whenever you can since settings made on your computer always override these settings Item Settings default ...

Page 182: ...uces smoother and crisper lines text and graphics Toner Save When this setting is selected the printer saves toner by substituting a gray shade for the black inside of characters The characters are outlined in full black on the right and lower edges Toner Save Off On Image Optimum Auto Off On Top Offset 150 0 to 0 0 to 150 0 mm in 0 5 increments Left Offset 150 0 to 0 0 to 150 0 mm in 0 5 incremen...

Page 183: ...may damage the printer Left Offset Makes fine adjustments to the horizontal printing position of the page This is useful for fine adjustments when using the manual feed mode cCaution Make sure that the printed image does not extend beyond the edge of the paper Otherwise you may damage the printer T Offset B Adjusts the vertical printing position on the back of the paper when printing on both sides...

Page 184: ... This menu allows you to make various basic configuration settings related to paper sources feeding modes and error handling You can also use this menu to select the LCD panel display language and to adjust the registration position of each color ...

Page 185: ...g English Français Deutsch ITALIANO ESPAÑOL SVENSKA Dansk Nederl SUOMI Português Time Out 0 5 to 60 to 300 in increments of 1 Paper Source Auto MP LC1 LC2 LC3 Out BIn Face down Face up MP Mode Normal Last Manual Feed Off On Copies 1 to 999 Duplex Off On Binding Long Edge Short Edge Start Page Front Back Paper Type Normal Thick ExtraThk Trnsprnc Coated Page Side Front Back Skip Blank Page Off On Au...

Page 186: ...n envelope size IB5 C10 C6 DL MON C5 is selected as the Page Size setting paper always feeds from the MP tray If you select Thick ExtraThk Trnsprnc or Coated as the Paper Type setting paper always feeds from the MP tray Out Bin Selects Face down or Face up for the output tray MP Mode This setting determines whether the MP tray has the highest or lowest priority when Auto is selected as the Paper S...

Page 187: ... of paper to be used for printing The printer adjusts the printing speed according to this setting The printing speed is reduced when Thick ExtraThk Trnsprnc or Coated is selected Page Side Select Front when printing on the front of thick paper Thick extra thick paper ExtraThk or envelopes Select Back when printing on the back of thick paper Thick extra thick paper ExtraThk or envelopes Skip Blank...

Page 188: ...r a certain period of time when one of the following errors occurs Paper Set Print Overrun or Mem Overflow When this option is off you must press the Start Stop button to resume printing Page Protect Allocates additional printer memory for printing data as opposed to receiving it You may need to turn this setting on if you are printing a very complex page If a Print Overrun error message appears o...

Page 189: ...displayed when the function is used For instructions on using this menu see Using the Quick Print Job Menu on page 170 Confidential Job Menu This menu allows you to print or delete print jobs stored in the printer s optional Hard Disk Drive using the Confidential Job feature of the printer driver s Reserve Job function You need to enter the correct password to access this data This Menu is display...

Page 190: ...nter when there is a problem with the print job itself and the printer cannot print successfully Reset All Stops printing clears the printer memory and restores the printer settings to their default values The print jobs received from all interfaces are erased Note Performing Reset All clears print jobs received from all interfaces Be careful not to interrupt someone else s job Job xxxxxxxxxxxxxx ...

Page 191: ...the parallel interface Parallel I F Allows you to activate or deactivate the parallel interface Speed Specifies the pulse width of the ACKNLG signal when receiving data in the Compatibility mode or Nibble mode When Fast is selected the pulse width is about 1 µs When Normal is selected the pulse width is about 10 µs Bi D Allows you to specify the bidirectional communication mode When you select Off...

Page 192: ...ed in Reset Menu on page 188 Resetting the printer erases all print jobs Make sure the Ready light is not flashing when you reset the printer USB Menu These settings control communication between the printer and the computer when using the USB interface USB I F Allows you to activate or deactivate the USB interface Buffer Size Determines the amount of memory to be used for receiving data and print...

Page 193: ...Size settings you must turn off the printer for more than five seconds then turn it back on Or you can perform a Reset All operation as explained in Reset Menu on page 188 Resetting the printer erases all print jobs Make sure the Ready light is not flashing when you reset the printer ...

Page 194: ...cEur858 Pc1004 WiAnsi WiE Europe WiTurkish WiBALT DeskTop PsText VeInternati VeUS MsPublishin Math 8 PsMath VeMath PiFont Legal UK ANSI ASCII Swedis2 Italian Spanish German Norweg1 French2 Windows McText PcIcelandic PcLt774 PcTurk1 PcPortugues PcEt850 PcTurk2 PcCanFrench PcSI437 PcNordic 8859 3 ISO 8859 4 ISO WiBaltic WiEstonian WiLatvian Mazowia CodeMJK BpBRASCII BpAbicomp PcGk437 PcGk851 PcGk869...

Page 195: ...f the font is scalable and of fixed pitch You can select from 0 44 to 99 99 cpi characters per inch in0 01 cpiincrements Thisitemmaynotappeardepending on the Font Source or Font Number settings Height Specifies the default font height if the font is scalable and proportional You can select from 4 00 to 999 75 points in 0 25 point increments This item may not appear depending on the Font Source or ...

Page 196: ...et Available only in certain locations where printers are sold with a special ROM module installed to handle specific languages CR Function LF Function These functions are included for users of particular operating systems such as UNIX Tray Assign Changes the assignment for the paper source select command When 4 is selected the commands are set as compatible with the HP LaserJet 4 When 4K is selec...

Page 197: ...ailable only when GLIike is selected as the GL Mode Item Settings default in bold GL Mode LJ4GL2 GLlike Scale Off A0 A1 A2 A3 Origin Corner Center Pen Pen0 Pen1 Pen2 Pen3 Pen4 Pen5 Pen6 End Butt Square Triangular Round Join Mitered Miteredbeveled Triangular Round Beveled None Pen 0 0 05 to 0 35 to 5 00 mm in 0 05 increments Pen1 0 05 to 0 35 to 5 00 mm in 0 05 increments Pen2 0 05 to 0 35 to 5 00 ...

Page 198: ...such as downloaded fonts may be erased when you change the emulation mode GL Mode Specifies whether the printer uses a direct emulation of the GL 2 plotter language or the HP LaserJet 4 emulation of GL 2 Scale Specifieswhethertheoutputfromthesoftwareisscaled Thescale factor is based on the output paper size of the application Origin Specifies whether the logical origin of the plotter is the corner...

Page 199: ...lows you to set the thickness of the pens used to make the printout Pen 0 and Pen 1 are available in LJ4GL2 mode and Pen 0 through Pen 6 are available in GLlike mode PS3 Menu These settings are available only when the optional Adobe PostScript 3 ROM module is installed For installation instructions see Adobe PostScript 3 ROM Module on page 243 See also your Adobe PostScript 3 Kit documentation Err...

Page 200: ...mulation mode Item Settings default in bold Font Courier Prestige Roman Sans serif Roman T Orator S Sans H Script OCR A OCR B Pitch 10cpi 12cpi 15cpi Prop Condensed Off On T Margin 0 40 to 0 50 to 1 50 inch in 0 05 inch increments Text 1 to 66 to 104 lines CGTable PcUSA Italic PcMultilin PcPortugue PcCanFrenc PcNordic PcTurkish2 PcIcelandic PcE Europe BpBRASCII BpAbicomp Roman 8 PcEur858 ISO Latin...

Page 201: ...xt Sets the page length in lines For this option a line is assumed to be 1 pica 1 6 inch If you change the Orientation Page Size or T Margin settings the page length setting automatically returns to the default for each paper size CG Table Use the character generator CG table option to select the graphics character table or the italics table The graphics table contains graphic characters for print...

Page 202: ...If you select Off the printer does not send an automatic line feed LF command with each carriage return CR If On is selected a line feed command is sent with each carriage return Select On if your text lines overlap Bit Image The printer is able to emulate the graphics densities set with the printer commands If you select Dark the bit image density is high and if you select Light the bit image den...

Page 203: ... in bold Font Courier Prestige Roman Sans serif Script Orator S OCR A OCR B Pitch 10cpi 12cpi 15cpi Prop Condensed Off On T Margin 0 40 to 0 50 to 1 50 inch in 0 05 increments Text 1 to 66 to 104 lines CGTable PcUSA Italic PcMultilin PcPortugue PcCanFrenc PcNordic PcTurkish2 PcIcelandic PcE Europe BpBRASCII BpAbicomp Roman 8 PcEur858 ISO Latin1 8859 15ISO Country USA France Germany UK Denmark Swed...

Page 204: ...ings the page length setting automatically returns to the default for each paper size CG Table Use the character generator CG table option to select the graphics character table or the italics table The graphics table contains graphic characters for printing lines corners shaded areas international characters Greek characters and mathematical symbols If you select Italic the upper half of the char...

Page 205: ...On is selected a line feed command is sent with each carriage return Select On if your text lines overlap Bit Image The printer is able to emulate the graphics densities set with the printer commands If you select Dark the bit image density is high and if you select Light the bit image density is low If you select BarCode the printer converts bit images to bar codes by automatically filling in any...

Page 206: ...tables contain the characters and symbols used by different languages The printer prints text based on the selected character table Item Settings default in bold Font Courier Prestige Gothic Orator Script Presentor Sans serif Pitch 10cpi 12cpi 15cpi 17cpi 20cpi 24 cpi Prop Code Page 437 850 858 860 863 865 T Margin 0 30 to 0 40 to 1 50 inch in 0 05 inch increments Text 1 to 67 to 104 lines Auto CR...

Page 207: ...tion whenever the printing position goes beyond the right margin If this setting is off the printer does not print any characters beyond the right margin and does not perform any line wrapping until it receives a carriage return character This function is handled automatically by most applications Auto LF If you select Off the printer does not send an automatic line feed LF command with each carri...

Page 208: ...cal gaps between dots This produces unbroken vertical lines that can be read by a bar code reader This mode will reduce the size of the image being printed and may also cause some distortion when printing bit image graphics ZeroChar Selects whether the printer prints a slashed or unslashed zero Character Set Selects character table 1 or 2 ...

Page 209: ...ction To load paper into the lower cassette see Standard and Optional Lower Cassettes on page 38 cCaution This lower cassette cannot be installed into the optional Large Capacity Paper Unit or the optional 500 Sheet Paper Cassette Unit Attemptingtoforceitintotheseunitswilldamagethepaper cassette and the units Note You cannot use paper other than A3W size paper in this lower cassette Load the short...

Page 210: ... cannot be used together with the standard lower cassette 1 Pull out the standard lower cassette and remove it by lifting it up 2 Put both legs of the optional 250 Sheet Paper Cassette A3W onto the printer s guide rails then push the cassette all the way in ...

Page 211: ... optional lower cassettes that are specifically made for your printer are the 500 Sheet Paper Cassette Unit C12C813871 and the Large CapacityPaperUnit C12C813891 However youcanonlyinstall and use one option at a time The optional 500 Sheet Paper Cassette Unit accommodates one paper cassette and lets you load up to 500 sheets of paper The optional Large Capacity Paper Unit accommodates two paper ca...

Page 212: ... Large Capacity Paper Unit on page 217 for more information Large Capacity Paper Unit You can increase the printer s paper feeding capacity by installing an optional lower cassette The two optional lower cassettes that are specifically made for your printer are the 500 Sheet Paper Cassette Unit C12C813871 and the Large CapacityPaperUnit C12C813891 However youcanonlyinstall and use one option at a ...

Page 213: ...it into these units will damage the paper cassette and the unit Note Load the short edge first for A3 B4 Legal and Ledger B size paper Load paper with the printable surface facing down Handling precautions Always pay attention to the following handling precautions before installing the option The Large Capacity Paper Unit weighs approximately 21 2 kg 47 lbs always lift it with two or more people P...

Page 214: ...e correct positions as shown below wWarning If you lift the printer improperly it may fall and injure you Installing the Large Capacity Paper Unit The Large Capacity Paper Unit accommodates two paper cassettes The installation procedure for the optional Large Capacity Paper Unit is the same as that for the 500 Sheet Paper Cassette Unit The illustrations below show an optional Large Capacity Paper ...

Page 215: ...ttom of the unit wWarning You should lock all casters before installing the unit on the printer Otherwise the unit may move and cause an accident cCaution You should remove the face up tray located on the left side of the printer and fold up the MP tray located on the right side of the printer during the installation procedure Otherwise you may damage the trays 3 Lift the printer up ...

Page 216: ...214 Using Options wWarning Four people should lift the printer by the correct positions as shown below 4 Lower the printer onto the unit Fit the three pins into the holes in the printer 4 1 2 3 ...

Page 217: ...ions 215 7 7 7 7 7 7 7 7 7 7 7 7 5 Pull out the upper paper cassette and remove it by lifting it up 6 Tighten the two screws using the provided metal plate 7 Reinsert the upper paper cassette back into the unit ...

Page 218: ...h the left connector cover 11 Plug the printer s power cord into an electrical outlet 12 Turn on the printer To confirm that the Large Capacity Paper Unit or the 500 Sheet Paper Cassette Unit is installed correctly print a status sheet If the unit is not listed on the status sheet make sure the electronic connectors connecting the option to the printer are connected securely ...

Page 219: ... casters before removing the unit from the printer Otherwise the unit may move and cause an accident 3 Remove the left connector cover at the back of the printer by sliding it down then open the right cover underneath 4 Disconnect the two cables from the connectors on the printer then close the right cover and reattach the left connector cover 5 Remove the upper paper cassette from the unit 6 Loos...

Page 220: ...let 12 Turn on the printer Duplex Unit The optional Duplex Unit C12C813881 allows you to automatically print on both sides of paper The Duplex Unit consists of three components namely the output guide the inverter and the main unit The illustration below shows all the items packed together with the Duplex Unit except the printer main unit output guide inverter ...

Page 221: ...Duplex Unit Follow these steps to install the optional Duplex Unit 1 Make sure the printer is not turned on and unplug the power cord if it is plugged into an electrical outlet 2 Remove the face up tray from the printer screws two connector cover metal plate ...

Page 222: ...the standard lower cassette to remove the screw Note Keep the screw in a safe place as you will need it when you remove the Duplex Unit 4 Remove the Duplex Unit slot cover and push the standard lower cassette back into the printer ...

Page 223: ... the slot cover in a safe place as you will need to reattach it when you remove the Duplex Unit 5 Remove all the items that shipped with the Duplex Unit from its package 6 Insert the main unit all the way into the slot above the standard lower cassette ...

Page 224: ...e the three small plastic pieces on the left side of the printer using the provided metal plate then remove the two screws 8 Remove the cover Note Keep the two smaller plastic pieces the two screws and the cover in a safe place ...

Page 225: ...screws then reattach the larger plastic piece removed in step 7 after attaching the cable to the connector 10 Attach the Duplex Unit output guide onto the printer as shown below then connect the cable to the connector Finally conceal the connection using the provided connector cover ...

Page 226: ...tions 11 Attach the face up tray onto the Duplex Unit output guide cCaution Do not insert the metal spring into the output slot or any holes in the printer case Doing so may damage the face up tray or your printer ...

Page 227: ...utlet 2 Remove the face up tray from the Duplex Unit output guide on the left side of the printer 3 Remove the connector cover and disconnect the cable of the Duplex Unit output guide from the connector on the printer Then remove the Duplex Unit output guide 4 Remove the plastic piece and disconnect the cable of the inverter from the connector on the printer Then loosen the two screws to remove th...

Page 228: ...r when the Ethernet interface is used and print complex and large print jobs at high speed Installing the Hard Disk Drive Follow these steps to install the optional Hard Disk Drive cCaution Before you install the Hard Disk Drive be sure to discharge any static electricity by touching a grounded piece of metal Otherwise you may damage static sensitive components wWarning Be careful when working ins...

Page 229: ...Using Options 227 7 7 7 7 7 7 7 7 7 7 7 7 2 Prepare the printer as shown below to access the Hard Disk Drive socket ...

Page 230: ... Options 3 Identify the Hard Disk Drive socket 4 Install the Hard Disk Drive securely with the screws cCaution You should not remove any modules from the circuit board Otherwise the printer will not work socket ...

Page 231: ...Using Options 229 7 7 7 7 7 7 7 7 7 7 7 7 5 Connect the two connectors of the cable as shown below 6 Lower the two clamps to insert the cable then raise the clamps ...

Page 232: ...electrical outlet 9 Turn on the printer 10 To confirm that the Hard Disk Drive is installed correctly print a status sheet See Printing a Status Sheet on page 253 Making Hard Disk Drive settings If you are using Windows follow these steps to make sure that the disk drive is correctly recognized by the printer driver ...

Page 233: ... down the d Down button while you turn on the printer 3 Press the d Down button a few times until HDD format appears on the LCD panel then press the Enter button to format the Hard Disk Drive Note After reformatting the Hard Disk Drive the printer will automatically reboot When you want to erase only the fonts installed from the optional Adobe PostScript 3 PS3 follow steps 1 through 3 above Select...

Page 234: ... Drive cCaution Before you remove the Hard Disk Drive be sure to discharge any static electricity by touching a grounded piece of metal Otherwise you may damage static sensitive components wWarning Be careful when working inside the printer as some components are sharp and may cause injury ...

Page 235: ...Using Options 233 7 7 7 7 7 7 7 7 7 7 7 7 1 Access the Hard Disk Drive as shown below ...

Page 236: ...s head screwdriver then remove the shield plate on the Hard Disk Drive 3 Grasp both sides of the Hard Disk Drive and pull it out of the socket 4 Reattach the shield plate to the circuit board and secure it with the retaining screws 5 Complete the procedure as shown below ...

Page 237: ... various vendors Be sure they meet the following requirements SPD stands for Serial Presence Detect a chip residing on the memory module that contains information about the size speed and other specifications of the memory as well as manufacturer information that can be retrieved by the motherboard through electronic signals Note The total printer memory is the standard 64 MB plus the optional DIM...

Page 238: ...a memory module be sure to discharge any static electricity by touching a grounded piece of metal Otherwise you may damage static sensitive components wWarning Be careful when working inside the printer as some components are sharp and may cause injury 1 Make sure the printer is not turned on and that the power cord is unplugged ...

Page 239: ...Using Options 237 7 7 7 7 7 7 7 7 7 7 7 7 2 Prepare the printer as shown below to access the DIMM slots ...

Page 240: ...he DIMM into either slot The two clips lock onto the DIMM cCaution Do not force the DIMM into the slot Be sure to insert the DIMM facing the correct way You should not remove any modules from the circuit board Otherwise the printer will not work DIMM slots ...

Page 241: ...n the printer to its original state as shown below 6 Plug the printer s power cord into an electrical outlet 7 Turn on the printer 8 To confirm that the memory module is installed correctly print a status sheet See Printing a Status Sheet on page 253 ...

Page 242: ...dule cCaution Before you remove a memory module be sure to discharge any static electricity by touching a grounded piece of metal Otherwise you may damage static sensitive components wWarning Be careful when working inside the printer as some components are sharp and may cause injury ...

Page 243: ...Using Options 241 7 7 7 7 7 7 7 7 7 7 7 7 1 Access the circuit board as shown below 2 Push the clips on each side of the slot outward to release the memory module ...

Page 244: ... and pull the module out cCaution You should not remove any other modules from the circuit board Otherwise the printer will not work 4 Store the memory module in an anti static packet such as the one it came packaged in 5 Complete the procedure as shown below ...

Page 245: ...ling the Adobe PostScript 3 ROM module Follow these steps to install the optional Adobe PostScript 3 ROM module cCaution Before you install the ROM module be sure to discharge any static electricity by touching a grounded piece of metal Otherwise you may damage static sensitive components wWarning Be careful when working inside the printer as some components are sharp and may cause injury Note The...

Page 246: ...244 Using Options 2 Prepare the printer as shown below ...

Page 247: ...s 4 Insert the module firmly into slot A or B as shown below cCaution Do not force the ROM module into the slot Be sure to insert the module facing the correct way You should not remove any modules from the circuit board Otherwise the printer will not work ROM slots ...

Page 248: ...ter to its original state as shown below 6 Plug the printer s power cord into an electrical outlet 7 Turn on the printer 8 To confirm that the ROM module is installed correctly print a status sheet See Printing a Status Sheet on page 253 ...

Page 249: ...e the Adobe PostScript 3 ROM module cCaution Before you remove the ROM module be sure to discharge any static electricity by touching a grounded piece of metal Otherwise you may damage static sensitive components wWarning Be careful when working inside the printer as some components are sharp and may cause injury ...

Page 250: ...248 Using Options 1 Access the circuit board as shown below 2 Push down on the X tab on the left of the ROM slot until the ROM module is detached from the slot ...

Page 251: ... 249 7 7 7 7 7 7 7 7 7 7 7 7 cCaution You should not remove any other modules from the circuit board Otherwise the printer will not work 3 Pull the ROM module out of the slot 4 Complete the procedure as shown below ...

Page 252: ...ace cards are available to expand your printer s interface options Note Mac OS 8 5 1 to 9 X supports the Type B IEEE 1394 Interface Card C12C82372 It can be connected to a Macintosh FireWire port Follow these steps to install an optional interface card cCaution Before you install the interface card be sure to discharge any static electricity by touching a grounded piece of metal Otherwise you may ...

Page 253: ...ing Options 251 7 7 7 7 7 7 7 7 7 7 7 7 3 Remove the screws as shown below and remove the cover Note Keep the slot cover in a safe place You will need to reattach it if you remove the interface card later ...

Page 254: ...nto the slot firmly then fasten the screw as shown below 5 Plug the printer s power cord into an electrical outlet 6 Turn on the printer 7 To confirm that the interface card is installed correctly print a status sheet See Printing a Status Sheet on page 253 ...

Page 255: ... the back of the printer 2 Gently but firmly pull the interface card out until it is released from the printer s internal socket 3 Replace the interface slot cover removed and stored when the interface card was installed over the now empty slot Use the two screws to secure it 4 Keep the interface card in an anti static packet such as the one it came packaged in Printing a Status Sheet To confirm t...

Page 256: ...tus sheet does not list your installed options correctly make sure that they are securely connected to the printer If you are unable to get the printer to print a correct status sheet contact your dealer For the Windows printer driver you can update the installed option information manually Select the Update the Printer Option Info Manually button and click Settings from the Optional Settings tab ...

Page 257: ... maintain print quality and extend the life of your printer C M Y and or K are indicated for the color of the toner to be replaced For example the message Y Toner Low means that the amount of remaining toner in the yellow toner cartridge is low Note If you press the Start button the message on the LCD panel disappears Control panel message Description XXXX Toner Low The amount of remaining toner i...

Page 258: ...ear for each consumable product at a time After replacing a consumable product check the LCD panel for replacement messages for other consumable products Precautions During Replacement You need to replace the following consumable products when a notice message is displayed on the LCD panel or the window of the EPSON Status Monitor 3 utility Keep the following in mind when replacing consumable prod...

Page 259: ...ner Cartridge According to the message on the LCD panel or on the window of the EPSON Status Monitor 3 utility replace the correct toner cartridge from the list below Handling precautions Always pay attention to the following handling precautions before replacing toner cartridges Do not install used toner cartridges into the printer Wait for at least one hour before installing a toner cartridge af...

Page 260: ...sed toner cartridges in fire as they may explode and cause injury Dispose of them according to local regulations Replacing a toner cartridge Follow these steps to replace a toner cartridge 1 Confirm the color of the toner cartridge that needs to be replaced by checking the LCD panel 2 Open the front cover 3 Check the color of the toner cartridge that appears in the cartridge installment window If ...

Page 261: ...ext step 4 Push up the switch then release it Turn the knob until it stops Repeat these steps until you see the color that you need to replace Note If the knob cannot be moved first check that the switch is in the upper position Do not turn the knob by force 5 Turn the cartridge knob as shown below ...

Page 262: ...260 Replacing Consumable Products 6 Pull the toner cartridge out of the slot 7 Take the new toner cartridge out of its package and gently shake it as shown below ...

Page 263: ...dge all the way until it stops 9 Turn the cartridge knob as shown below cCaution Be sure to turn the knob all the way to the locked position Otherwise you may have toner problems or leakage 10 If you need to replace another toner cartridge repeat steps 3 to 9 11 Close the front cover ...

Page 264: ...ing handling precautions before replacing the photoconductor unit When replacing the photoconductor unit avoid exposing it to room light any longer than necessary Be sure not to scratch the surface of the drum Also avoid touching the drum since oil from your skin may permanently damage its surface and affect print quality To get the best print quality do not store the photoconductor unit in an are...

Page 265: ... Products 263 8 8 8 8 8 8 8 8 8 8 8 8 Replacing the photoconductor unit Follow these steps to replace the photoconductor unit 1 Turn off the printer 2 Open the front cover 3 Turn the large lever 90 degrees counterclockwise ...

Page 266: ...264 Replacing Consumable Products 4 Turn the small lever to the right 5 Pull the photoconductor unit about 20 cm out of the printer ...

Page 267: ... 265 8 8 8 8 8 8 8 8 8 8 8 8 6 Hold the handle at the top of the photoconductor unit and gently pull it all the way out 7 Take the new photoconductor unit out of its package and unwrap the protective sheet while holding the handle ...

Page 268: ...266 Replacing Consumable Products 8 Insert the photoconductor unit as shown below 9 Turn the small lever to the left ...

Page 269: ...r collector is sold as part of the photoconductor unit because it usually needs replacement at the same time as the photoconductor unit However the waste toner collector is also sold individually as sometimes you may need to replace the waste toner collector separately depending on use Handling precautions Always pay attention to the following handling precautions before replacing the waste toner ...

Page 270: ...ecause they may explode and cause injury Dispose of them according to local regulations Keep the waste toner collector out of the reach of children Replacing the waste toner collector Follow these steps to replace the waste toner collector 1 Turn off the printer 2 Open the front cover ...

Page 271: ...e Products 269 8 8 8 8 8 8 8 8 8 8 8 8 3 Hold the handle of the waste toner collector and push the tab down to release the lock 4 Pull out the waste toner collector 5 Take the new waste toner collector out of its package ...

Page 272: ...270 Replacing Consumable Products 6 Insert the new waste toner collector firmly into the slot until the tab clicks into place 7 Close the front cover ...

Page 273: ...inimal cleaning If the printer s outer case is dirty or dusty turn off the printer and clean it with a soft clean cloth moistened with a mild detergent cCaution Never use alcohol or paint thinner to clean the printer cover these chemicals can damage the components and the case Be careful not to get water onto the printer mechanism or any electrical components ...

Page 274: ... their original boxes with the protective materials they came in 4 Remove all installed options For information on removing options see Chapter 4 Using Options 5 Attach the protective materials onto the printer then repack the printer in its original box For short distances Alwayspayattentiontothefollowinghandlingprecautionswhen you need to move the printer for a short distance If you are moving t...

Page 275: ... Paper in the MP tray and the paper cassette Face up tray 2 Be sure to lift the printer by the correct positions as shown below cCaution Do not hold the printer by the MP tray 3 When moving the printer always keep it horizontal Moving the printer together with an optional lower cassette installed Follow these steps to move the printer together with the optional 500 Sheet Paper Cassette Unit or the...

Page 276: ...rd Interface cable Paper in the MP tray and the paper cassette Face up tray 2 Unlock the four casters at the bottom of the optional paper unit 3 Slide the printer together with the optional unit 4 Lock the casters after relocating the printer cCaution Do not slide the printer on angled or uneven surfaces ...

Page 277: ...e printer always choose a location that has adequate space for easy operation and maintenance Use the following illustration as a guide for the amount of space required around the printer to ensure smooth operation To install and use any of the following options you will need the indicated amount of additional space ...

Page 278: ...er system away from potential sources of interference such as loudspeakers or the base units of cordless telephones Avoid using an electrical outlet that is controlled by wall switches or automatic timers Accidental disruption of power can erase valuable information in your computer s and printer s memory cCaution Leaveadequateroomaroundtheprintertoallowforsufficient ventilation Avoid locations th...

Page 279: ...roubleshooting Clearing Jammed Paper When paper is jammed in the printer the printer s LCD panel and the EPSON Status Monitor 3 utility provide alert messages Error messages for paper jams If the following message appears on the LCD panel you must clear all jammed paper ...

Page 280: ...x indicates the location of the paper jam Use the illustrations below as a guide for the printer parts indicated paperpathunit unit C MP tray standard and optional lower cassettes Main unit of the Duplex Unit unit G side cover of the Large Capacity Paper Unit cover E paper cassette cover cover D ...

Page 281: ...r cassette cover on the right side of the printer cover D If you cannot find any jammed paper in this cover check the optional Duplex Unit s inverter cover cover F then its main unit unit G Jam E Paper is jammed at the side cover of the optional Large Capacity Paper Unit cover E Jam F Paper is jammed at the optional Duplex Unit s inverter cover cover F If you cannot find any jammed paper in this c...

Page 282: ...ouchthefuser whichismarked CAUTION HIGH TEMPERATURE or the surrounding areas If the printer has been in use the fuser and the surrounding areas may be very hot Do not insert your hand deep into the fuser unit unit B as some components are sharp and may cause injury Paper Jam the Lower Cassette This section describes how to clear paper jams from the printer s standard and optional lower cassettes T...

Page 283: ...o clear paper jams in the lower cassettes The illustrations show the standard lower cassette 1 Pull the lower cassette out slowly until it stops Be careful not to tear the jammed paper 2 Remove any jammed or crumpled paper Note If paper is torn be sure to remove all torn pieces ...

Page 284: ... the maximum paper mark 5 Push the lower cassette back into the printer When the paper jam is cleared completely and the lower cassette is pushed back into the printer the jammed page s print data is automatically reprinted Paper Jam MP tray Follow these steps to clear paper jams at the MP tray 1 Pull the jammed paper out gently cCaution If the jammed paper is visible deep inside the MP tray do no...

Page 285: ... surface to even out the edges before reloading it into the MP tray Paper Jam Cover A Jam A When paper is jammed at the output path cover the LCD panel displays the Jam A error message Follow these steps to clear paper jams in the output path cover 1 Open the output path cover on the left side of the printer ...

Page 286: ...anyjammedpapergentlywithbothhands Becareful not to tear the jammed paper z Note Always try to remove jammed paper with both hands to avoid tearing it If paper is torn be sure to remove all torn pieces 3 Close the output path cover ...

Page 287: ...ally reprinted Paper Jam Cover B Jam B When paper is jammed at the fuser unit the LCD panel displays the Jam B error message Follow these steps to clear paper jams in the fuser unit 1 Pull the fuser unit out gently until it stops Be careful not to tear the jammed paper wWarning Do not insert your hand deep into the fuser unit unit B as some components are sharp and may cause injury ...

Page 288: ...he paper path wWarning Do not touch the fuser which is marked CAUTION HIGH TEMPERATURE or the surrounding areas If the printer has been in use the fuser and the surrounding areas may be very hot 3 Turn the knob in the fuser unit to eject the jammed paper ...

Page 289: ...0 10 10 10 10 10 10 10 10 10 4 Gently remove the jammed paper with both hands Be careful not to tear the jammed paper Note Be sure to remove the jammed paper by pulling it upward If paper is torn be sure to remove all torn pieces ...

Page 290: ... remained inside the fuser unit 6 Push the fuser unit back into the printer firmly When the paper jam is cleared completely and the fuser unit unit B is pushed back into the printer the jammed page s print data is automatically reprinted Paper Jam Unit C Jam C When paper is jammed at the paper path unit the LCD panel displays the Jam C error message Follow these steps to clear paper jams in the pa...

Page 291: ...Troubleshooting 289 10 10 10 10 10 10 10 10 10 10 10 10 1 Pull the paper path unit out until it stops 2 Lift the cover inside the paper path unit by its handle ...

Page 292: ...y remove the jammed paper with both hands Note If paper is torn be sure to remove all torn pieces 4 Check if jammed paper is left at the bottom of the paper path unit If you find any jammed paper gently remove it with both hands ...

Page 293: ... Lower the cover inside the paper path unit 6 Push the paper path unit back into the printer firmly When the paper jam is cleared completely and the paper path unit unit C is pushed back into the printer the jammed page s print data is automatically reprinted ...

Page 294: ... the paper cassette cover the LCD panel displays the Jam D error message Follow these steps to clear paper jams in the paper cassette cover 1 Open the paper cassette cover cover D 2 Gently remove the jammed paper with both hands Be careful not to tear the jammed paper ...

Page 295: ... data is automatically reprinted Note If you cannot find any jammed paper in this cover check the optional Duplex Unit s inverter cover cover F then its main unit unit G Paper Jam Cover E Jam E When paper is jammed at the side cover of the optional Large Capacity Paper Unit the LCD panel displays the Jam E error message Follow these steps to clear paper jams in the optional Large Capacity Paper Un...

Page 296: ...roubleshooting 1 Open the cover cover E on the right side of the optional Large Capacity Paper Unit 2 Gently remove the jammed paper with both hands Be careful not to tear the jammed paper 3 Close the cover ...

Page 297: ...ushed back into the printer the jammed page s print data is automatically reprinted Paper Jam Cover F Jam F When paper is jammed at the optional Duplex Unit s inverter cover the LCD panel displays the Jam F error message Follow these steps to clear paper jams in the Duplex Unit s inverter cover 1 Open the Duplex Unit s inverter cover cover F on the left side of the printer ...

Page 298: ...erter cover cover F is closed the jammed page s print data is automatically reprinted Note If you cannot find any jammed paper in this cover check the paper cassettecover coverD thentheoptionalDuplexUnit smainunit unit G Paper Jam Unit G Jam G When paper is jammed at the optional Duplex Unit s main unit the LCD panel displays the Jam G error message Follow these steps to clear paper jams in the op...

Page 299: ...king if the jammed paper is in the paper cassette cover cover D or the Duplex Unit s inverter cover cover F If you pull out the main unit first the paper jam may occur 1 Pull the main unit of the optional Duplex Unit out until it stops 2 Gently remove the jammed paper with both hands Be careful not to tear the jammed paper ...

Page 300: ...ain unit unit G is pushed back into the printer the jammed page s print data is automatically reprinted Removing the main unit If you cannot remove the jammed paper using the previous procedures remove the Duplex Unit s main unit Follow the instruction below to remove the Duplex Unit s main unit Push the main unit slightly backward then remove the main unit by pulling it toward you while pushing d...

Page 301: ... the electrical outlet Turn off the printer and check the power cord connections between the printer and the electrical outlet Then turn the printer back on The electrical outlet may be controlled by an outside switch or an automatic timer Make sure that the switch is turned on orpluganotherelectricaldeviceintothe outlet to check whether the outlet is operating properly Cause What to do The printe...

Page 302: ... are using the parallel interface make sure that the cable is a double shielded twisted pair interface cable no more than six feet in length If you are using the USB interface use a Revision 1 1 compliant cable Some error may have occurred Check the LCD panel to see if an error message appears Your application software is not properly set up for your printer Make sure that the printer is selected ...

Page 303: ... have installed the correct font See Available Fonts on page 363 for more information Cause What to do The interface cable may not be plugged in securely Make sure that both ends of the interface cable are plugged in securely You may not be using the correct interface cable If you are using the parallel interface make sure that the cable is a double shielded twisted pair interface cable no more th...

Page 304: ...302 Troubleshooting Note If a status sheet does not print correctly your printer may be damaged Contact your dealer or a qualified service representative ...

Page 305: ...do The printer emulation setting in your application may be incorrect Make sure that your application is set for the printer emulation you are using For example if you are using the LJ4 emulation mode make sure that your application is set to use a LaserJet 4 printer You may need more memory Graphics require large amounts of memory Install an appropriate memory module See Installing a memory modul...

Page 306: ...for color printing Make sure that the settings in your application are appropriate for color printing Cause What to do Printer driver default settings and color tables vary by printer model SettheGamma settingto1 5intheMore Settings dialog box in the printer driver then print again If you still do not get the printouts you expect adjust the color using the slide bar for each color For details see ...

Page 307: ... setting for Macintosh canimprovecolormatching between different devices For details see Using the predefined settings on page 53 for Windows and Using the predefined settings on page 131 for Macintosh For Macintosh the System Profile setting is not in use To apply ColorSync properly your input device and the application must support ColorSync and a System Profile must be used for your monitor Pho...

Page 308: ...er for your printer If the surface of your paper is too rough printed characters may appear distorted or broken EPSON special paper or smooth high quality copier paper is recommended for best results See Available Fonts on page 363 for information on choosing paper ...

Page 309: ... damp coated or thick paper may produce printouts with white dots where the toner density is high on the back of the paper Do not select Thick Back or Coated Back as the Paper Type setting in the printer driver Choose Thick or Coated instead Do not store coated paper in a humid or damp environment Be sure to use paper that is newly unwrapped Cause What to do Your paper may be moist or damp Do not ...

Page 310: ... not store paper in a humid or damp environment Be sure to use paper that is newly unwrapped There may be no toner left in the toner cartridge If the message on the LCD panel or in the EPSON Status Monitor 3 utility indicates that the amount of toner is low see Replacing a toner cartridge on page 258 There may be a problem with the photoconductor unit Replace the photoconductor unit See Replacing ...

Page 311: ... for your printer EPSON special paper or smooth high quality copier paper is recommended for best results See Available Paper on page 21 for information on choosing paper There may be a problem with the photoconductor unit Replace the photoconductor unit See Replacing the photoconductor unit on page 263 ...

Page 312: ...oken EPSON special paper or smooth high quality copier paper is recommended for best results See Available Paper on page 21 for information on choosing paper Cause What to do The printer may have loaded more than one sheet at a time Remove the paper stack and fan it Tap it on a flat surface to even the edges Then reload the paper There may be no toner left in the toner cartridge If the message on ...

Page 313: ... 10 10 10 Theproblemmaybewithyour application or interface cable Print out a status sheet by pressing the Enterbuttononthecontrolpanel threetimes Ifablankpageisejected the problem may be with the printer Turn off the printer and contact your dealer ...

Page 314: ...umid or damp environment The Toner Save mode may be on Turn off the Toner Save mode using the printer driver or the printer s control panel menus There may be a problem with the photoconductor unit Replace the photoconductor unit See Replacing the photoconductor unit on page 263 Cause What to do Toner may have spilled onto the paper feed path Clean internal printer components by printing three pag...

Page 315: ...ubleshooting 313 10 10 10 10 10 10 10 10 10 10 10 10 The printer has insufficient memory to collate the print job Only one copy was printed Increase printer memory See Memory Module on page 235 for details ...

Page 316: ...e Setup Menu the error is automatically corrected after a certain period of time Cause What to do The printer has insufficient memory to print the page at the specified print quality The printer automatically reduces the print quality so that it can continue printing If the quality of the printout is not acceptable try simplifying the page by limiting the number of graphics or reducing the number ...

Page 317: ...odule on page 351 Cause What to do The required time to process theprintdataexceedstheprint engine speed because the current page is too complex To correct the error press the Start Stop button to resume printing If this message appears again turn on Page Protect in the Setup Menu If you continue to receive this message when printing a particular page try simplifying the page by limiting the numbe...

Page 318: ...er source setting may not be correct Make sure that you have selected the correct paper source in your application There may be no paper in the cassette or MP tray Load paper Too many sheets may be loaded in a cassette or MP tray Make sure that you have not tried to load too many sheets of paper For the maximum paper capacity for each paper source see MP tray on page 26 If paper does not feed from...

Page 319: ... current print job This message appears when the Job Cancel button has been pressed and released within 2 seconds Can t Print Duplex The printer has encountered problems during duplex printing Make sure you are using an appropriate type and size of paper for the Duplex Unit The problem could also be a result of incorrect settings for the paper source you are using Pressing the Start Stop button wi...

Page 320: ...mage Load transparencies in the specified paper source then press the Start Stop button Collate was disabled Printing by specifying the number of copies is no longer possible due to a lack of memory RAM or free disk space on the optional Hard Disk Drive If this error occurs print only one copy at a time To clear this error select Clear Warning from the control panel s ResetMenu See Howtoaccessthec...

Page 321: ...structions below If Off is selected as the Auto Cont setting on the control panel s Setup Menu press the Start Stop button to print on the back of the next sheet or press the Job Cancel button to cancel the print job If On is selected as the Auto Cont setting on the control panel s Setup Menu printing continues automatically after a certain period of time Format Error ROM A Format Error Rom B An u...

Page 322: ...r due to a printing error This message appears when the Start Stop button has been held down for more than 2 seconds in order to recover from a printing error Front Cover Open The front cover is open Close the cover and the error is automatically cleared Hard Disk Full The printer has insufficient memory Delete the unnecessary data from the Hard Disk Drive To clear this error select Clear Warningf...

Page 323: ...printer memory to be able to print at the desired print quality for your document For more information on adding memory see Memory module on page 351 Install Photoconductor There is no photoconductor unit installed or the photoconductor unit is not installed properly Turn off the printer and install the photoconductor unit if it is not installed If a photoconductor unit is already installed turn o...

Page 324: ...An optional PostScript 3 ROM module that cannot be used on this printer is installed Turn off the printer and remove the module Invalid ROM A Invalid ROM B The printer cannot read the installed optional ROM module Turn off the printer and remove the ROM module To clear this error select Clear Warning from the control panel s ResetMenu See Howtoaccessthecontrolpanelmenus onpage 167 for instructions...

Page 325: ...C Paper is jammed inside the paper path unit unit C For instructions on how to remove jammed paper at the paper path unit see Paper Jam Unit C Jam C on page 288 Jam D Paper is jammed inside the paper cassette cover cover D For instructions on how to remove jammed paper at the paper cassette cover see Paper Jam Cover D Jam D on page 292 Jam E Paper is jammed inside the cover on the right side of th...

Page 326: ... control panel when the buttons are locked You can unlock them by using the EPSON WinAssist or WebAssist utility Refer to the Administrator s Guide for information Need Memory The printer has insufficient memory to complete the current print job Cancel printing by deleting it from the print queue on your computer or by pressing the Job Cancel button on the printer To clear this error message selec...

Page 327: ...XXX YYY The paper loaded in the specified paper source XXX does not match the required paper size YYY Replace the loaded paper with the correct size paper and press the Start Stop button to resume printing Or press the Job Cancel button to cancel the print job If you press the Start Stop button without replacing the paper the printer will print on the loaded paper even though it does not match the...

Page 328: ...r reducing the number and size of fonts You can also add more memory to the printer as described in Memory module on page 351 PS3 Hard Disk full The memory allocated for writing PostScript 3 commands on the optional Hard Disk Drive is full To clear this error select Clear Warning from the control panel s ResetMenu See Howtoaccessthecontrolpanelmenus onpage 167 for instructions RAM Check The printe...

Page 329: ...he Reserve Job function The maximum number of print jobs stored in the printer s Hard Disk Drive has been reached or the drive has no more memory available to store a new job To store a new print job delete a previously stored job Also if you have any Confidential Jobs stored printing those jobs will make more memory available To clear this error select Clear Warning from the control panel s Reset...

Page 330: ...r has been detected Turn off the printer Wait at least 5 seconds and then turn it back on If the error message still appears write down the error number listed on the LCD panel xyyy and turn off the printer unplug the power cord and contact a qualified service representative Standby The printer is in stand by mode Time exceeded Paper was forcibly output blank sheet printing as the print data did n...

Page 331: ...cally clears itself when the fuser unit is closed properly Unit C Open The paper path unit is open The error automatically clears itself when the paper path unit is closed properly Unit G Open The optional Duplex Unit s main unit is open The error automatically clears itself when the Duplex Unit s main unit is closed properly Warming Up The printer is warming up Waste T Box Nearfull The waste tone...

Page 332: ...lacement is recommended to maintain high print quality Toclearthiswarningmessageandcontinueprinting selectClear Warningfrom the control panel s Reset Menu See How to access the control panel menus on page 167 for instructions Write Error ROM A Write Error ROM P This message indicates an internal error in the printer Reset the printer If this error persists consult your dealer Writing ROM A Writing...

Page 333: ...in the cartridge When printouts become faint see Toner Cartridge on page 257 for instructions To clear this error select Clear Warning from the control panel s ResetMenu See Howtoaccessthecontrolpanelmenus onpage 167 for instructions XXXX Toner Out The indicated toner cartridges are out of toner and need to be replaced The letters C M Y or K appear in place of XXXX and indicate the colors Cyan Mag...

Page 334: ...ob Cancel button on your printer is the quickest and easiest way to cancel printing Pressing this button cancels the currently printing job and any print data that was being saved to the Hard Disk Drive Pressing the Job Cancel button for more than two seconds deletes all jobs from the printer memory including jobs the printer is currently receiving saving to the Hard Disk Drive or printing Using t...

Page 335: ... 2 Press the d Down button several times until Reset Menu appears on the LCD panel then press the Enter button 3 Press d Down button one time to display Reset 4 Press the Enter button Printing is canceled and the printer is ready to receive a new print job ...

Page 336: ...334 Troubleshooting ...

Page 337: ...Specifications Paper Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time EPSON cannot guarantee the quality of any type of paper Always test samples of paper stock before purchasing large quantities or printing large jobs ...

Page 338: ...s acceptable Envelopes No paste and no tape No plastic window unless specifically designed for laser printers Labels The backing sheet should be covered completely with no gaps between labels Thick paper Weight 105 to 250 g m2 Laser printer paper EPSON Color Laser Paper Transparencies EPSON Color Laser Transparencies Coated paper EPSON Color Laser Coated Paper Colored paper Non coated Paper with l...

Page 339: ...in Half Letter 5 5 8 5 in International B5 176 250 mm Government Letter 8 0 10 5 in Government Legal 8 5 13 in Executive 7 25 10 5 in Ledger B 11 17 in F4 210 330 mm Custom 90 to 328 mm 139 7 to 453 mm Paper Sources MP tray for all sizes Standard lower cassette for A3 A4 B4 B5 Letter Legal Executive Ledger B Optional 250 Sheet Paper Cassette A3W for A3W Optional 500 Sheet Paper Cassette Unit Optio...

Page 340: ... 4 1 8 9 1 2 in DL 110 220 mm C6 114 162 mm C5 162 229 mm Paper Source MP tray only Weight 105 to 250 g m2 28 to 58 5 lb Size 90 to 328 mm 139 7 to 453 mm Paper Source MP tray only Weight 106 to 250 g m2 28 to 67 4 lb Size 90 to 328 mm 139 7 to 453 mm Paper Source MP tray only Size A3W 328 453 mm A3 297 420 mm A4 210 297 mm Letter 8 5 11 in ...

Page 341: ...s Standard lower cassette for A3 A4 B4 B5 Letter Legal Executive Ledger B Optional 250 Sheet Paper Cassette A3W for A3W Optional 500 Sheet Paper Cassette Unit for A3 A4 B4 B5 Letter Legal Executive Ledger B Optional Large Capacity Paper Unit for A3 A4 B4 B5 Letter Legal Executive Ledger B ...

Page 342: ...n mode in use Size A4 210 297 mm Letter 8 5 11 in Paper Source MP tray only Size A4 210 297 mm A3 297 420 mm Paper Source MP tray only when Coated or Coated Back is selected as the Paper Type setting in the printer driver MPtray standardlowercassette optional 500 Sheet Paper Cassette Unit and optional Large Capacity Paper Unit when Plain is selected as the Paper Type setting in the printer driver ...

Page 343: ...nds at normal temperature Paper feed Automatic or manual feed Paper feed alignment Front alignment for all sizes Input paper supply MP tray Up to 150 sheets of plain paper EPSON Color Laser Paper and EPSON Color Laser Coated Paper Up to 20 envelopes Upto75sheetsoflabels thickpaper and transparencies Standard lower cassette Up to 250 sheets of plain paper EPSON Color Laser Paper and EPSON Color Las...

Page 344: ...nd EPSON Color Laser Coated Paper for two cassettes each holding up to 500 sheets This media can be fed from this paper source only when Plain is selected as the Paper Type setting in the printer driver Paper output Face down tray For plain paper minimum 210 mm width 182 mm length EPSON Color Laser Paper EPSON Color Laser Coated Paper Face up tray For all paper types Paper output capacity Face dow...

Page 345: ... scalable fonts and 7 bitmap fonts RAM 64 MB expandable up to 1 GB Temperature Operation 10 to 32 C 50 to 89 6 F Storage 0 to 35 C 32 to 95 F Humidity Operation 15 to 85 RH Storage 30 to 85 RH Altitude 3 100 meters 10 168 feet maximum U S model UL 1950 CSA C22 2 No 950 European model Directive 73 23 EEC EN60950 EN60825 1 U S model FCC part 15 subpart B class B European model Directive 89 336 EEC ...

Page 346: ...e Radiation Control for Health and Safety Act of 1968 This means that the printer does not produce hazardous laser radiation Since radiation emitted by the laser is completely confined within protective housings and external covers the laser beam cannot escape from the machine during any phase of user operation EN 55022 class B EN 61000 3 2 EN 61000 3 3 EN 55024 Australian model AS NZS 3548 class ...

Page 347: ...alth CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 Compliance is mandatory for products marketed in the United States The label shown below indicates compliance with the CDRH regulations and must be attached to laser products marketed in the United States ...

Page 348: ...der the conditions of A4 size paper 4 pages continuous printing black and white 1 1 110 V 120 V Model Model YCA 6 220 to 240 V Model Model YCB 6 Voltage 110 V 120 V 10 220 V 240 V 10 Rated frequency 50 Hz 60 Hz 3 Hz 50 Hz 60 Hz 3 Hz Rated current Less than 10 A Less than 5 A Power consumption During printing Average Color 550Wh or less B W 750Wh or less MAX Color 1100W or less 1200W or less B W 11...

Page 349: ...nector your computer must support the ECP mode The procedure of the mode setting on the parallel interface may differ depending on your computer Refer to your computer s manual to adjust the mode setting on the parallel interface USB interface USB 1 1 compliant Note Only computers equipped with a USB connector and running Mac OS 8 1 to 9 X or Windows XP Me 98 or 2000 support the USB interface Ethe...

Page 350: ...nsions and weight Height 88 mm 3 5 in Width 560 mm 22 in Depth 547 mm 21 5in Weight 2 7 kg 6 0 lb Paper size A3 A4 Letter Legal B4 B5 Executive and Ledger B Availability varies by country Paper weight 64 to 105 g m 17 to 28 lb Paper feed Automatic feed delivery system Cassette capacity up to 500 sheets Paper types Plain paper EPSON Color Laser Paper and EPSON Color Laser Coated Paper This media ca...

Page 351: ...fications 349 A A A A A A A A A A A A Power supply 5 Vdc and 24V supplied by the printer Dimensions and weight Height 206 mm 8 1 in Width 575 mm 22 6 in Depth 602 mm 23 7 in Weight 14 kg 31 lb including all cassettes ...

Page 352: ...r types Plain paper EPSON Color Laser Paper and EPSON Color Laser Coated Paper This media can be fed from this paper source only when Plain is selected as the Paper Type setting in the printer driver Power supply 5 Vdc and 24V supplied by the printer Dimensions and weight Height Width Depth Weight 264 mm 10 4 in 578 mm 22 8 in 602 mm 23 7 in 21 2 kg 47 lb including all cassettes Paper size A3 A4 B...

Page 353: ...ations of the memory as well as manufacturer information that can be retrieved by the motherboard through electronic signals Power supply 5 Vdc and 24V supplied by the printer Weight 8 2 kg 18 lb DRAM type Synchronous Dynamic RAM Double In line memory module SDRAM DIMM Memory size 64 MB 128 MB 256MB or 512 MB Type 168 pin type 64 bit with SPD Clock frequency 100 MHz or higher 10 ns or less CAS Lat...

Page 354: ...ng Basic Specifications Data transfer method Half duplex Data Strobe differential serial Synchronization method IEEE 1394 1995 compliant Encoding decoding IEEE 1394 1995 compliant Compatible connectors IEEE 1394 1995 compatible 6 contact receptable Storage temperature 0 to 35 C 32 to 95 F Storage humidity 15 to 80 RH Life under the conditions of A4 size paper continuous printing and 5 print ratio ...

Page 355: ...lacing the waste toner collector varies depending on the type of printing Storage temperature 0 to 35 C 32 to 95 F Storage humidity 15 to 80 RH Life 20 000 pages under the conditions of A4 size paper 4 pages continuous printing with color black and white 1 1 Storage temperature 0 to 35 C 32 to 95 F Storage humidity 15 to 80 RH Life 20 000 pages under the conditions of A4 size paper 4 pages continu...

Page 356: ...354 Technical Specifications ...

Page 357: ...nts and symbols automatically you will probably never need to adjust the printer s settings However if you are writing your own printer control programs or if you are using older software that cannot control fonts refer to the following sections for symbol set details When you are considering which font to use you should also consider which symbol set to combine with the font Available symbol sets...

Page 358: ...ISO 6N 8859 15 ISO 9N IBM DN 11U PcMultilingual 12U PcEur858 13U Legal 1U 76 typefaces PcBlt775 26U PcE Europe 17U PcTk437 9T Pc1004 9J WiAnsi 19U WiE Europe 9E WiTurkish 5T WiBALT 19L DeskTop 7J PsText 10J VeInternational 13J VeUS 14J MsPublishing 6J Math 8 8M PsMath 5M VeMath 6M PiFont 15U Windows 9U McText 12J Line Printer Roman Extension 0E Symbol Set SWA and Symbol Set SWM Symbol 19M More Win...

Page 359: ...es refer to those listed below Two types of Code 39 Code 39 0Y Two types of EAN UPC EAN UPC 8Y Courier SWC Dutch 801 SWC Zapf Humanist 601 SWC Ribbon 131 SWC Clarendon Condensed SWC Swiss 742 SWC Swiss 742 Condensed SWC Incised 901 SWC Original Garamond SWC Audrey Two SWC Flareserif 821 SWC Swiss 721 SWM Dutch 801 SWM Swiss 721 SWA Swiss 721 Narrow SWA Zapf Calligraphic 801 SWA ITC Avant Garde SWA...

Page 360: ...able international character sets for ISO Character sets ANSI ASCII 0U French 0F Italian 0l Swedis 2 0S UK 1E HP Spanish 1S Chinese 2K IRV 2U Portuguese 4S IBM Spanish 6S Norweg 1 0D HP German 0G JlS ASCII 0K Norweg 2 1D French 2 1F German 1G Spanish 2S Swedish 3S IBM Portuguese 5S ...

Page 361: ...stig e available available not available available not available EPSON Roman available available not available available not available EPSON Sans serif available available not available available not available Swiss 721 SWM available available available available not available Letter Gothic SWC available available available available not available Dutch 801 SWM available available available availa...

Page 362: ...using the Remote Control Panel utility or the ESC R command Available for ESC P 2 emulation only OCR B available not available not available available not available Character sets USA France Germany UK Japan Denmark1 Denmark2 Sweden Italy Spain1 Spain2 Norway Latin America Korea Legal Pc 437 U S Standard Europe Pc 850 Multilingual Pc 860 Portuguese Pc 863 Canadian French Pc 865 Nordic Roman 8 8859...

Page 363: ...able below use the ESC command In the I239X Emulation Mode The available symbol sets in the I239X mode are Pc437 Pc850 Pc858 Pc860 Pc863 and Pc865 See In the ESC P2 or FX Modes on page 359 The available fonts are EPSON Sans Serif Courier SWC EPSON Prestige EPSON Gothic EPSON Presentor EPSON Orator and EPSON Script ...

Page 364: ...362 Symbol Sets In the EPSON GL 2 Mode The available symbol sets in the EPSON GL 2 mode are the same as those in LaserJet4 emulation mode See In the LJ4 Emulation Mode on page 356 ...

Page 365: ...ot be available The fonts provided with the printer are shown below according to the emulation mode LJ4 GL2 mode Font Name Family HP Equivalent Courier SWC Medium Bold Italic Bold Italic Courier Dutch 801 SWC Medium Bold Italic Bold Italic CG Times Zapf Humanist 601 SWC Medium Bold Italic Bold Italic CG Omega Ribbon 131 SWC Coronet Clarendon Condensed SWC Clarendon Condensed Swiss 742 SWC Medium B...

Page 366: ...edium Bold Italic Bold Italic Palatino Roman ITC Avant Garde SWA Medium Bold Italic Bold Italic ITCAvantGarde Gothic ITC Bookman SWA Medium Bold Italic Bold Italic ITC Bookman Century Schoolbook SWA Medium Bold Italic Bold Italic New Century Schoolbook Dutch 801 SWA Medium Bold Italic Bold Italic Times ITC Zapf Chancery SWA Italic ITC Zapf Chancery Medium Italic Symbol Set SWM Symbol Symbol Set SW...

Page 367: ... column Note Depending on the print density or on the quality or color of the paper OCR A OCR B Code39 and EAN UPC fonts may not be readable Print a sample and make sure the fonts can be read before printing large quantities Line Printer Line Printer OCR A OCR B Code39 9 37 pitch 4 68 pitch EAN UPC Bold Medium Font Name Family HP Equivalent ...

Page 368: ...ay not be readable Print a sample and make sure the fonts can be read before printing large quantities I239X mode Font Name Family Courier SWC Medium Bold EPSON Prestige EPSON Roman EPSON Sans serif Swiss 721 SWM Medium Bold Letter Gothic SWC Medium Bold Dutch 801 SWM Medium Bold EPSON Script OCR A OCR B Font Name Family Courier SWC Medium Bold EPSON Prestige EPSON Gothic ...

Page 369: ...mples Youcanprintsamplesofthefontsavailableineachmodebyusing the control panel s Information Menu Follow these steps to print font samples 1 Make sure that paper is loaded 2 Make sure the LCD panel displays Ready or Standby then press the Enter button 3 Press the d Down button to select the font sample for the appropriate mode 4 Press the Enter button to print the selected font sample sheet EPSON ...

Page 370: ...t fonts using the printer s control panel menus when in the LJ4 ESC P 2 FX or I239X emulation mode Downloading Fonts Fonts that reside on your computer s hard disk can be downloaded or transferred to the printer so they can be printed Downloaded fonts also called soft fonts remain in printer memory until you turn off the printer or otherwise reset it If you plan on downloading many fonts make sure...

Page 371: ...ON Font Manager provides you with 131 software fonts Installing EPSON Font Manager Follow these steps to install EPSON Font Manager 1 Make sure that the printer is off and that Windows is running on your computer 2 Insert the CD ROM that comes with your printer into your CD ROM drive ...

Page 372: ... it by selecting Install EPSON Font Manager and then clicking the arrow at the top right 4 Follow the on screen instructions 5 When installation is complete click OK EPSON Font Manager is now installed on your computer EPSON BarCode Fonts Windows Only EPSON BarCode Fonts let you easily create and print many types of bar codes ...

Page 373: ...ndards EPSON BarCode Fonts support the following types of bar codes Bar code Standard EPSON BarCode OCR B Check Digit Comments EAN EPSON EAN 8 Yes Yes Creates EAN abbreviated version bar codes EPSON EAN 13 Yes Yes Creates EAN standard version bar codes UPC A EPSON UPC A Yes Yes Creates UPC A bar codes UPC E EPSON UPC E Yes Yes Creates UPC E bar codes Code39 EPSON Code39 No No Printing of OCR B and...

Page 374: ...ont name EPSON ITF CD No Yes EPSON ITF CD Num Yes Yes EPSON ITF Num Yes No Codabar EPSON Codabar No No Printing of OCR B and check digits can be specified with the font name EPSON Codabar CD No Yes EPSON Codabar CD Num Yes Yes EPSON Codabar Num Yes No Computer IBM PC series or IBM compatible with an i386SX or higher CPU Operating system Microsoft Windows Me 98 95 Windows XP 2000 NT 4 0 Hard disk 1...

Page 375: ...r and start Windows 2 Insert the CD ROM or floppy disk containing the EPSON BarCode Fonts into the appropriate drive 3 Click Start point to Settings then click Control Panel 4 Double click Fonts 5 From the File menu select Install New Font 6 Select the appropriate CD ROM or floppy drive then select the BarCode Fonts folder from the Folders list 7 In the List of fonts box select the BarCode Font yo...

Page 376: ...s Fonts folder Printing with EPSON BarCode Fonts Follow these steps to create and print bar codes using EPSON BarCode Fonts The application featured in these instructions is Microsoft WordPad The actual procedure may differ slightly when printing from other applications 1 Open a document in your application and enter the characters you want to convert into a ba rcode ...

Page 377: ...Select the characters then select Font from the Format menu 3 Select the EPSON BarCode Font you want to use then set the font size and click OK Note In Windows XP 2000 and NT 4 0 you cannot use font sizes larger than 96 points when printing ba rcodes ...

Page 378: ...an error in the bar code character string such as inappropriate data the bar code will be printed as it appears on the screen but it cannot be read by a ba rcode reader Item Value Color Black Print Quality Fine 600 dpi Toner Save Not selected Zoom Options Not selected Graphic mode in the Extended Settings dialog box accessed through the Optional Settings menu not available Printing Mode in the Mor...

Page 379: ...reduce the size of characters in only the vertical or horizontal direction Turn off your application s auto correct features for spelling grammar spacing etc To more easily distinguish bar codes from other text in your document set your application to show text symbols such as paragraph marks tabs etc Because special characters such as Start bar and Stop bar are added when an EPSON BarCode Font is...

Page 380: ...tions for each EPSON BarCode Font EPSON EAN 8 EAN 8 is an eight digit abbreviated version of the EAN bar code standard Because the check digit is added automatically only 7 characters can be input The following codes are inserted automatically and need not be input by hand Left Right margin Left Right guard bar Center bar Check digit OCR B Character type Numbers 0 to 9 Number of characters Up to 7...

Page 381: ...characters can be input The following codes are inserted automatically and need not be input by hand Left Right margin Left Right guard bar Center bar Check digit OCR B EPSON EAN 8 Character type Numbers 0 to 9 Number of characters Up to 12 characters Font size 60 pt to 150 pt up to 96 pt in Windows XP 2000 NT Recommended sizes are 60 pt 75 pt standard 112 5 pt and 150 pt ...

Page 382: ...ed Supplementarycodes are not supported The following codes are inserted automatically and need not be input by hand Left Right margin Left Right guard bar Center bar Check digit OCR B EPSON EAN 13 Character type Numbers 0 to 9 Number of characters Up to 11 characters Font size 60 pt to 150 pt up to 96 pt in Windows XP 2000 NT Recommended sizes are 60 pt 75 pt standard 112 5 pt and 150 pt ...

Page 383: ...e UPC Symbol Specification Manual The following codes are inserted automatically and need not be input by hand Left Right margin Left Right guard bar Check digit OCR B The numeral 0 EPSON UPC A Character type Numbers 0 to 9 Number of characters Up to 6 characters Font size 60 pt to 150 pt up to 96 pt in Windows XP 2000 NT Recommended sizes are 60 pt 75 pt standard 112 5 pt and 150 pt ...

Page 384: ...it is important to keep at least one space between the bar code and the surrounding text to prevent overlapping Spaces in Code39 bar codes should be input as _ underbars When printing two or more ba rcodes on one line separate the bar codes with a tab or select a font other than a BarCode Font and input the space If a space is input while a Code39 font is selected the bar code will not be correct ...

Page 385: ...nd C When the code set of a line of characters is changed in the middle of the line a conversion code is automatically inserted Font size When OCR B is not used 26 pt or more up to 96 pt in Windows XP 2000 NT Recommended sizes are 26 pt 52 pt 78 pt and 104 pt When OCR B is used 36 pt or more up to 96 pt in Windows XP 2000 NT Recommended sizes are 36 pt 72 pt 108 pt and 144 pt EPSON Code39 EPSON Co...

Page 386: ...hat automatically delete spaces from the ends of lines or change multiple spaces into tabs When printing two or more ba rcodes on one line separate the bar codes with a tab or select a font other than a BarCode Font and input the space If a space is input while Code128 is selected the bar code will not be correct The following codes are inserted automatically and need not be input by hand Left Rig...

Page 387: ...is automatically adjusted to 15 or more of its total length in conformance to the Interleaved 2 of 5 standard For this reason it is important to keep at least one space between the bar code and the surrounding text to prevent overlapping Interleaved 2 of 5 treats every two characters as one set When there are an odd number of characters EPSON ITF fonts automatically add a zero to the beginning of ...

Page 388: ...racter Check digit The numeral 0 added to the beginning of character strings as needed Font size When OCR B is not used 26 pt or more up to 96 pt in Windows XP 2000 NT Recommended sizes are 26 pt 52 pt 78 pt and 104 pt When OCR B is used 36 pt or more up to 96 pt in Windows XP 2000 NT Recommended sizes are 36 pt 72 pt 108 pt and 144 pt ...

Page 389: ... of its total length in conformance to the Codabar standard For this reason it is important to keep at least one space between the bar code and the surrounding text to prevent overlapping When either a Start or a Stop character is input Codabar fonts automatically insert the complementary character If neither a Start nor a Stop character is input these characters are automatically input as the let...

Page 390: ...aracter type Numbers 0 to 9 Symbols Number of characters No limit Font size When OCR B is not used 26 pt or more up to 96 pt in Windows XP 2000 NT Recommended sizes are 26 pt 52 pt 78 pt and 104 pt When OCR B is used 36 pt or more up to 96 pt in Windows XP 2000 NT Recommended sizes are 36 pt 72 pt 108 pt and 144 pt EPSON Codabar EPSON Codabar CD EPSON Codabar Num EPSON Codabar CD Num ...

Page 391: ...Working with Fonts 389 C C C C C C C C C C C C ...

Page 392: ...390 Working with Fonts ...

Page 393: ...ervices for assistance We will be able to help you much more quickly if you are able to give the exact information indicated below Serial number of your printer The serial number label is on the back of the printer Printer model Brand and model of your computer Printer software version Click Version Info on the printer driver s Basic Settings menu Operating system Windows 95 98 NT 4 0 Mac OS 8 1 e...

Page 394: ...ease call 800 873 7766 for dealer referral Service Access World Wide Web From the Internet you can reach EPSON Support at http support epson com At this site you can download drivers and other files look at documentation such as product brochures and user manuals and access troubleshooting information EPSON Internet FTP Site If you have Internet FTP capability use your Web browser or other softwar...

Page 395: ...of the numbers below Service Access World Wide Web From the Internet you can reach EPSON s Latin American website at http www latin epson com In Brazil you can reach Epson at http www epson br Country Telephone number Argentina 11 4346 0300 Brazil 55 11 7296 6100 Chile 02 236 6717 Colombia 01 523 5000 Costa Rica 6 296 6222 México México D F Resto del país 5 328 4008 01 800 50 607 00 Perú 224 2336 ...

Page 396: ... frequently asked questions http www epson co uk To e mail EPSON Technical Support http www epson co uk support email For a full list of EPSON Customer and Warranty Support services http www epson co uk support Support Via Telephone Our Customer and Warranty Support teams can be contacted by calling 0870 163 7766 in the UK or 0044 0870 163 7766 from the Republic of Ireland They can provide the fol...

Page 397: ... Mac OS 8 1 Applications Theapplicationsyounormallyusewithyourprinterandtheir version numbers Pre Sales Enquiry Desk Our Enquiry Desk team can be contacted by calling 0800 220546 in the UK or 1 800 409132 from the Republic of Ireland by faxing 01442 227271 in the UK or 0044 1442 227271 from the Republic of Ireland and via e mail at info epson co uk They can provide the following information Pre sa...

Page 398: ...samedi de 9h00 à 20h00 sans interruption http www epson fr support selfhelp french htm pour accéder à l AIDE EN LIGNE http www epson fr support services index shtml pour accéder aux SERVICES du support technique Spain EPSON IBÉRICA S A Avda Roma 18 26 08290 Cerdanyola Barcelona España Tel 34 93 5821500 Fax 34 93 5821555 CENTRO DE ATENCIÓN AL CLIENTE 902 404142 Fax Centro de Atención al Cliente no ...

Page 399: ... http www epson it Portugal EPSON Portugal S A Rua do Progresso 471 1 Perafita Apartado 5132 4458 901 Perafita Codex Tel 22 999 17 00 Fax 22 999 17 90 TECHNICAL HELPDESK 808 200015 http www epson pt Austria ASC Büromaschinen GmbH Kettenbrückengasse 16 1052 Wien Tel 01 58966 0 Fax 01 5867726 http www artaker com http www epson at Netherlands CARD IS B V Ambachsweg 3606 AP Maarssen http www epson nl...

Page 400: ...8 Contacting Customer Support Belgium Luxemburg MDR ARC H Dom Saviolaan 8 1700 Dilbeek http www epson be Switzerland EXCOM Service A G Moosacherstrasse 6 Au 8820 Wadenswil Tel 01 7822111 http www excom ch ...

Page 401: ... Firewall your computer is made more vulnerable If you have many exceptions and open ports your computer can become a victim of unknown intruders or viruses Epson takes no responsibilities for damages caused by allowing exception in Windows Firewall A Configuring the Network Interface using EpsonNet WinAssist If you configure the network interface using the computer running Windows XP Service Pack...

Page 402: ... Services list and then click OK B For EpsonNet WebManager Users If EpsonNet WebManager is installed on the computer running Windows XP Service Pack 2 make the following settings otherwise the client computers cannot access EpsonNet WebManager 1 Click Start point to Control Panel and then select Security Center Click Windows Firewall 2 Click the Exceptions tab and then click the Add Port button 3 ...

Page 403: ...d in another network segment Solution 1 Click Start point to Control Panel and then select Security Center Click Windows Firewall 2 Click the Exceptions tab and then click the Add Program button 3 Click the Browse button 4 Select the program located in the following folder using the Look in pull down menu C Program Files Common Files EPSON EBAPI EEBAgent exe Note Substitute the drive letter for yo...

Page 404: ... for Windows XP Users 5 Confirm that EEBAgent exe is registered in the Programs list and then click OK 6 Confirm that the check box for EEBAgent exe is selected in the Programs and Services list and then click OK ...

Page 405: ...you see them on your screen cpi characters per inch A measure of the size of fixed width text characters CR carriage return A control code to return the printing position to the start of the next line after printing one line default A value or setting that takes effect when the printer is turned on reset or initialized download To transfer information from the computer to the printer downloaded fo...

Page 406: ...f a font halftone A grayscale image that is composed of small dots The dots can be close together to create black or more widely spaced to create gray or white areas in the image Newspaper photographs are common examples of halftones initialization The act of returning the printer to its defaults fixed set of conditions interface The connection between the printer and the computer A parallel inter...

Page 407: ... component of the printer that contains a photosensitive print drum developer unit and intermediate transfer unit The photoconductor fixes the toner on the paper using heat and pressure pitch A measure of the number of characters per inch cpi for fixed width fonts point size The height of a particular font as measured from the top of the tallest character to the bottom of the lowest A point is a t...

Page 408: ... the printer s memory and erase the current print jobs resident font A font that is stored permanently in the printer s memory resolution A measure of the fineness and clarity of images produced by the printer or monitor Printer resolution is measured in dots per inch Monitor resolution is measured in pixels RITech Resolution Improvement Technology A feature that smooths the jagged edges of printe...

Page 409: ... character table toner The colored powder contained in the toner cartridges that is used to print images on the paper TrueType An outline font format that was developed jointly by Apple Computer and Microsoft Corporation TrueType fonts are outline fonts that can be easily resized for screen display or for printing ...

Page 410: ...408 Glossary ...

Page 411: ...e 98 95 120 with Windows NT 4 0 125 Confidential Job 87 153 Confidential Job Menu 187 Consumables photoconductor unit 262 precautions when replacing 256 replacement messages 255 toner cartridges 257 waste toner collector 267 Control panel about 165 buttons 165 settings 167 Control panel menus how to use 167 overview of available menus 172 Control panel settings when to use 167 D Data light 165 Dow...

Page 412: ...atus Macintosh 156 printer status Windows 93 Status Alert Window Macintosh 159 Status Alert window Windows 100 Error light 165 F Fonts adding 368 available 363 downloading 368 EPSON BarCode Fonts 370 selecting 368 G Guides Administrator s Guide i Reference Guide i Setup Guide i H Hard Disk Drive about 226 installing 226 reformatting 231 removing 232 I IEEE 1394 Interface specifications 352 Install...

Page 413: ...ting 34 P Paper EPSON special media 21 printable area 340 prohibited 24 specifications 337 supported media types 336 Paper jams Duplex Unit s inverter cover 295 Duplex Unit s main unit 296 error messages 277 fuser unit 285 Large Capacity Paper Unit 293 lower cassettes 280 MP tray 282 output path cover 283 paper cassettes 292 paper path unit 288 precautions when clearing jams 280 Paper sources 250 ...

Page 414: ... print layout Macintosh 136 print layout Windows 60 print quality Macintosh 130 resizing printouts Macintosh 135 resizing printouts Windows 58 saving customized settings Macintosh 134 saving customized settings Windows 58 watermark Macintosh 139 watermark Windows 63 Q Quick Print Job Menu 170 187 R Ready light 165 Removing 250 Sheet Paper Cassette A3W 209 500 Sheet Paper Cassette Unit 210 Adobe Po...

Page 415: ... error messages 316 LCD panel messages 316 operational problems 299 paper handling problems 316 paper jams 277 printout problems 301 print quality problems 305 where to get help 391 U Uninstalling printer software Macintosh 163 printer software Windows 104 USB device driver 108 Up button 165 USB connection setting Macintosh 161 settings Windows 101 Using Reserve Job 82 148 V Verify Job 85 151 W Wa...

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