EPSON Stylus Pro 3800/3800C/3850
Revision A
TROUBLE SHOOTING
Remedies for Service Call Error
80
1A37
Thermistor sensor error
The head FFC is not correctly connected.
Check the head FFC, and reconnect it correctly.
The head thermistor detected the head temperature fell outside the
specified range.
Replace the print head.
See 4.3.9.5 PRINT HEAD on page 159.
The head thermistor is broken.
1A38
Transistor ambient temp. error
The transistor is broken.
Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 112.
The thermistor detected a temperature outside the specified range.
1A40
IC22 error
The destination setting is wrong.
Correct the destination setting.
2000
NVRAM error
An NVRAM erase or write error has occurred.
Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 112.
2002
SDRAM error
An SDRAM read/write error has occurred.
Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 112.
2003
FLASH BOOT SUM CHECK error
Failed to install the firmware.
Reinstall the firmware.
Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 112.
The FlashROM is broken.
Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 112.
2009
FLASH SUM CHECK error
Failed to install the firmware.
Reinstall the firmware.
Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 112.
The FlashROM is broken.
Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 112.
200A
Firmware loading error
The SDRAM is broken.
Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 112.
200B
Insufficient internal memory
There is something wrong with the firmware.
Install a normal firmware.
3000
AC power line shut-off
The AC power was shut off due to a power failure, unplugged,
power supply board failure, or main board failure.
Check the power cable (from the power outlet to the socket on the
printer) for poor connection or breaks.
Replace the power supply board (BOARD ASSY., POWER
SUPPLY).
See 4.3.4.2 BOARD ASSY., POWER SUPPLY on page 115.
Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 112.
Error Code
Error Name
Description
Remedy
Summary of Contents for 3800 - Stylus Pro Color Inkjet Printer
Page 1: ...EPSONStylusPro3800 3800C 3850 Large Format Color Inkjet Printer S SERVICE MANUAL SEIJ06007 ...
Page 5: ...Revision Status Revision Date of Issue Description A November 30 2006 First release ...
Page 9: ...C H A P T E R 1 PRODUCTDESCRIPTION ...
Page 35: ...C H A P T E R 2 OPERATINGPRINCIPLES ...
Page 61: ...C H A P T E R 3 TROUBLESHOOTING ...
Page 85: ...C H A P T E R 4 DISASSEMBLY ASSEMBLY ...
Page 190: ...C H A P T E R 5 ADJUSTMENT ...
Page 250: ...C H A P T E R 6 MAINTENANCE ...
Page 262: ...C H A P T E R 7 APPENDIX ...
Page 279: ......
Page 280: ......
Page 281: ......
Page 282: ......
Page 283: ......
Page 284: ......
Page 285: ......
Page 286: ......