EPSON Stylus Pro 3800/3800C/3850
Revision A
TROUBLE SHOOTING
Remedies for Service Call Error
75
1123
Duty over error
An abnormal load is applied to the CR motor.
Check the carriage shaft surface for any foreign matters, and
remove it if any.
Check that the carriage shaft and the contact points between the
carriage unit and the main frame are properly lubricated.
Replace the CR motor (MOTOR ASSY., CR).
See 4.3.5.3 MOTOR ASSY., CR on page 121.
1124
Drive timeover error
One cycle movement cannot be finished during a predetermined
time period after power-on.
Replace the CR encoder (BOARD ASSY., ENCODER, CR).
See 4.3.11.2 BOARD ASSY., ENCODER on page 172.
Replace the CR scale (SCALE, CR).
See 4.3.7.1 SCALE, CR on page 130.
Replace the CR motor (MOTOR ASSY., CR).
See 4.3.5.3 MOTOR ASSY., CR on page 121.
1125
CR home position detection error
The carriage home position cannot be detected because the Pump
Cap unit does not work to unlock the carriage at power-on.
Replace the Pump Cap unit (PUMP, CAP ASSY.) and clear the
usage counter using the Adjustment Program.
See 4.3.9.1 PUMP, CAP ASSY. on page 148.
1126
CR lock release error
The carriage unit cannot be unlocked.
1127
CR lock set error
The printer cannot lock the carriage unit.
1130
Overspeed error (PID-load positioning)
The carriage speed detected by the CR encorder exceeded the
limit.
Replace the CR motor (MOTOR ASSY., CR).
See 4.3.5.3 MOTOR ASSY., CR on page 121.
Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 112.
1131
Drive timeover error (PID-load positioning) The condition to stop the CR motor is not satisfied when the CR
motor has driven for a predetermined time period.
Replace the CR encoder (BOARD ASSY., ENCODER, CR).
See 4.3.11.2 BOARD ASSY., ENCODER on page 172.
Replace the CR scale (SCALE, CR).
See 4.3.7.1 SCALE, CR on page 130.
Replace the CR motor (MOTOR ASSY., CR).
See 4.3.5.3 MOTOR ASSY., CR on page 121.
1132
Out of sync. (PID-load positioning)
The carriage unit position error detected by the CR encoder fell
outside the specified limits.
Check that the CR timing belt is properly attached.
Check the CR timing belt’s tension. Correct it if not proper.
Replace the CR motor (MOTOR ASSY., CR).
See 4.3.5.3 MOTOR ASSY., CR on page 121.
1133
Positioning time-out (PID-load positioning) The carriage unit cannot reach the target position.
Check that the CR timing belt is properly attached.
Check the CR timing belt’s tension. Correct it if not proper.
Replace the CR motor (MOTOR ASSY., CR).
See 4.3.5.3 MOTOR ASSY., CR on page 121.
Error Code
Error Name
Description
Remedy
Summary of Contents for 3800 - Stylus Pro Color Inkjet Printer
Page 1: ...EPSONStylusPro3800 3800C 3850 Large Format Color Inkjet Printer S SERVICE MANUAL SEIJ06007 ...
Page 5: ...Revision Status Revision Date of Issue Description A November 30 2006 First release ...
Page 9: ...C H A P T E R 1 PRODUCTDESCRIPTION ...
Page 35: ...C H A P T E R 2 OPERATINGPRINCIPLES ...
Page 61: ...C H A P T E R 3 TROUBLESHOOTING ...
Page 85: ...C H A P T E R 4 DISASSEMBLY ASSEMBLY ...
Page 190: ...C H A P T E R 5 ADJUSTMENT ...
Page 250: ...C H A P T E R 6 MAINTENANCE ...
Page 262: ...C H A P T E R 7 APPENDIX ...
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