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EPSON Stylus Pro 3800/3800C/3850
Revision A
TROUBLE SHOOTING
Remedies for Service Call Error
76
1134
Integral term overload (PID-load
positioning)
An abnormal load is applied to the CR motor.
Check the carriage shaft surface for any foreign matters, and
remove it if any.
Check that the carriage shaft and the contact points between the
carriage unit and the main frame are properly lubricated.
Replace the CR motor (MOTOR ASSY., CR).
See 4.3.5.3 MOTOR ASSY., CR on page 121.
1135
Encoder test error (PID-load positioning)
Some abnormalities were found in the encoder test result.
Check the CR scale (SCALE, CR) for any dirt, and clean it if any
dirt is observed.
Check the CR encoder (BOARD ASSY., ENCODER, CR) for
incorrect attachment, scratch, dirt, and fix any abnormality.
Replace the CR encoder (BOARD ASSY., ENCODER, CR).
See 4.3.11.2 BOARD ASSY., ENCODER on page 172.
1221
PF measurement error
An abnormal load is applied to the PF motor.
Check all the parts that are driven by the PF motor for any
abnormal load, and fix any abnormality.
Replace the PF motor (MOTOR, RELEASE, ASSY).
See 4.3.10.3 MOTOR, RELEASE, ASSY. on page 167.
1222
Drive timeover error
The condition to stop the PF motor is not satisfied when the PF
motor has driven for a predetermined time period.
Replace the PF motor (MOTOR, RELEASE, ASSY).
See 4.3.10.3 MOTOR, RELEASE, ASSY. on page 167.
Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 112.
1220
Overspeed error
The motor speed detected by the PF encorder exceeded the limit.
Replace the PF motor (MOTOR, RELEASE, ASSY).
See 4.3.10.3 MOTOR, RELEASE, ASSY. on page 167.
Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 112.
1223
Encoder test error
Some abnormalities were found in the encoder test result.
Check the PF scale (SCALE, PF) for any dirt, and clean it if any
dirt is observed.
Check the PF encoder (BOARD ASSY., ENCODER, PF) for
incorrect attachment, scratch, dirt, and fix any abnormality.
Replace the PF encoder (BOARD ASSY., ENCODER, PF).
See 4.3.6.2 ENCODER, PF, ASSY. on page 126.
1224
Out of sync.
The positioning error detected by the PF encoder fell outside the
specified limits.
Check that the PF timing belt is properly attached.
Check the PF timing belt’s tension. Correct it if not proper.
Replace the PF motor (MOTOR, RELEASE, ASSY).
See 4.3.10.3 MOTOR, RELEASE, ASSY. on page 167.
Error Code
Error Name
Description
Remedy
Summary of Contents for 3800 - Stylus Pro Color Inkjet Printer
Page 1: ...EPSONStylusPro3800 3800C 3850 Large Format Color Inkjet Printer S SERVICE MANUAL SEIJ06007 ...
Page 5: ...Revision Status Revision Date of Issue Description A November 30 2006 First release ...
Page 9: ...C H A P T E R 1 PRODUCTDESCRIPTION ...
Page 35: ...C H A P T E R 2 OPERATINGPRINCIPLES ...
Page 61: ...C H A P T E R 3 TROUBLESHOOTING ...
Page 85: ...C H A P T E R 4 DISASSEMBLY ASSEMBLY ...
Page 190: ...C H A P T E R 5 ADJUSTMENT ...
Page 250: ...C H A P T E R 6 MAINTENANCE ...
Page 262: ...C H A P T E R 7 APPENDIX ...
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