EPSON Stylus Pro 3800/3800C/3850
Revision A
TROUBLE SHOOTING
Remedies for Error Messages
71
INK CARTRIDGE
NON-GENUINE CARTRIDGE!
MAY NOT PERFORM AT
OPTIMUM. CONTINUE?
<YES NO>
The installed ink cartridge is not the EPSON genuine cartridge.
After selecting “NO”, replace the ink cartridge with a genuine one.
INK CARTRIDGE
THIS MAY VOID EPSON’S
WARRANTY.
DO YOU ACCEPT THIS?
<ACCEPT DECLINE>
The installed ink cartridge is not the EPSON genuine cartridge.
After selecting “NO”, replace the ink cartridge with a genuine one.
INK CARTRIDGE
REPLACE INK CARTRIDGE
The ink cartridge is empty.
Replace the ink cartridge with a new one.
INK COVER OPEN
CLOSE THE INK COVER
The Ink Cover is open.
Close the Ink Cover.
The Ink Cover Open sensor is broken.
Replace the Ink Cover Open sensor (LOCK, COVER, ASSY.).
See 4.3.6.1 LOCK, COVER, ASSY. on page 123.
COMMAND ERROR
CHECK DRIVER SETTINGS
The printer received an invalid command.
Cancel the job and reset the printer by pressing the
Cancel/Reset
button for
more than three seconds.
Check if the correct printer driver has been installed on the PC. If not, install
the correct driver.
PAPER SKEW
PRESS THE
DOWN BUTTON
LOAD PAPER
CORRECTLY
Paper skew was detected when paper was fed from the rear or front manual
tray.
Press the
Paper Feed/Down
button to eject the paper.
PAPER ERROR
PRESS THE
DOWN BUTTON
LOAD PAPER
CORRECTLY
Unsupported media (such as a transparency) was fed, and the PW sensor
cannot detect the media.
Press the
Paper Feed/Down
button to eject the paper, and change it with a
correct one. Or, set the PAPER SIZE CHECK in the PRINTER SETUP menu
to OFF.
The PW sensor cannot detect the paper because the paper is similar in color to
the platen.
Press the
Paper Feed/Down
button to eject the paper, and change it with a
different colored one. Or, set the PAPER SIZE CHECK in the PRINTER
SETUP menu to OFF.
The PW sensor is broken.
Replace the PW sensor (BOARD ASSY., DETECTOR, PW; B)
See 4.3.11.4 BOARD ASSY., DETECTOR, PW; B on page 174.
Message on LCD
Description
Remedy
Summary of Contents for 3800 - Stylus Pro Color Inkjet Printer
Page 1: ...EPSONStylusPro3800 3800C 3850 Large Format Color Inkjet Printer S SERVICE MANUAL SEIJ06007 ...
Page 5: ...Revision Status Revision Date of Issue Description A November 30 2006 First release ...
Page 9: ...C H A P T E R 1 PRODUCTDESCRIPTION ...
Page 35: ...C H A P T E R 2 OPERATINGPRINCIPLES ...
Page 61: ...C H A P T E R 3 TROUBLESHOOTING ...
Page 85: ...C H A P T E R 4 DISASSEMBLY ASSEMBLY ...
Page 190: ...C H A P T E R 5 ADJUSTMENT ...
Page 250: ...C H A P T E R 6 MAINTENANCE ...
Page 262: ...C H A P T E R 7 APPENDIX ...
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