Standalone VGA Grid User Guide
1-2 User Administration
For security purposes, the current password appears as eight dots regardless of password
length, and even if there is no password set.
5. Highlight and delete the
confirmation password
for the selected user.
6. Click
Apply
.
7. If you were logged in as the user whose password you just cleared, you are logged out and must log
back in without a password. If you cleared the viewer’s password, all viewers’ stream will pause until they
log in without a password.
To clear a user’s password on a specific channel:
1. Connect to the admin interface using your preferred connection mechanism. See
Connect to the Admin
Interface
.
2. Login as admin.
3. Click the
Streaming
link for the channel; the channel's Streaming configuration page opens.
4. From the Access control section do one of the two following things:
a. clear the
viewer password
field; or
b. select
Use global settings
from the access control drop down.
5. Click
Apply
.
Overcoming Lost Passwords
If you have lost the password for the operator or viewer account, you can log in to the web interface as admin
and reset the password using the procedure described in
Setting and Changing User Passwords
.
If you have lost the admin password and you have remote support enabled on the system, you can contact
Epiphan support to request a remote password change. See
Support
. If remote support is disabled, you will
need to return the system to Epiphan for password recovery. Contact Epiphan support to discuss this option.
Configure LDAP
You can use the Lightweight Directory Access Protocol (LDAP) for authentication into the system. Specify user
roles by using group DNs for users who log in as the administrator, operator, or as a viewer.
The system has only
one
admin user and
one
operator: LDAP users log in as either the admin or
operator, they do not have their own private profiles.
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