epiphan Standalone VGA Grid User Manual Download

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Standalone VGA Grid User Guide

7-11 Troubleshooting

7-11

Troubleshooting

Use the follow table for help if you are experiencing problems or unexpected behavior from your Standalone

VGA Grid.

Problem

Action(s) to Resolve

Not sure if the connected video inputs are

being captured.

Check each source's input from the source preview in the Web

Interface. See

Configure a video source

No sound is coming from an audio

source.

Verify that you are using the correct audio input by following

the steps in

Configure an audio source

Check the audio meter from the tablet UI (accessible from any

web browser). See

Mobile / Tablet Operator Interface

Too much noise is present in the audio

output.

Modify the

Input Amplifier Volume

parameter in the Audio

menu. Start with setting it to 40% and reduce until the noise is

no longer present. See

Set audio volume

for details on this

setting.

Image quality is poor or insufficient.

The following tips can help improve image quality:

1. Ensure the source resolution is used as the output or

recorded resolution. Up-scaling and down-scaling can

affect picture quality. See

Upscale or downscale your

video image

2. Increase the

Bitrate

value and/or decrease the

Limit

frame rate

value in the Encoding menu. See

Adjust video

quality

263

Summary of Contents for Standalone VGA Grid

Page 1: ...Standalone VGA Grid User Guide Release 3 14 4 April 24 2015 UG103 004 ...

Page 2: ... TIME OF WRITING BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS LIMITATION OF LIABILITY UNDER NO CIRCUMSTANCES SHALL EPIPHAN BE LIABLE FOR ANY INCIDENTAL SPECIAL CONSEQUENTIAL EXEMPLARY OR OTHER INDIRECT DAMAGES THAT RESULT FROM THE USE OF OR THE INABILITY TO USE THIS PRODUCT OR THE INFORMATION CONTAINED I...

Page 3: ... and additional information about Epiphan s Standalone VGA Grid Warranty All Epiphan Systems products are provided with a 100 return to depot warranty for one year from the date of purchase Technical Support Epiphan s products are backed by our professional support team If you are having issues with your product please gather details about your system and contact our team by l Emailing support epi...

Page 4: ...work around these limitations Affecting encoding l Encoding with MPEG 4 sometimes results in poor quality Workaround From the channel s stream setup increase the video bitrate to improve picture quality l Video bitrate for MJPEG streams are approximately one and a half to two times the configured value Workaround Verify the actual bitrate on the channel s channel status page and adjust until the c...

Page 5: ... Workaround Contact Epiphan customer support for a custom EDID to resolve this issue l Limitation When audio is enabled on an SDI source where video is already being captured it takes up to 15 seconds for the system to detect the audio Once detected the audio is properly synchronized with the video Workaround Start the SDI signal with audio enabled or check to ensure audio is detected before strea...

Page 6: ...earl fails to restart after improper shutdown power cable removed or rapid power cycle LED and touch screen blink Workaround Restart Pearl by removing the power cable for 20 seconds then reattaching the cable and powering the system back on ...

Page 7: ...ure the Channel 11 Step 5 Testing the Stream 12 Step 6 Recording the Stream 13 What s Next 13 PART 1 Setup 14 1 1 Connect to the Admin Interface 15 Connect via DNS based Service Discovery 15 Connect via the Epiphan Discovery Utility 16 Connect via Persistent Static IP Address 18 1 2 User Administration 19 Understanding User Privileges 19 Setting and Changing User Passwords 22 Removing User Passwor...

Page 8: ...ime 52 1 5 Restrict Viewers by IP Address 53 Examples 54 PART 2 Sources 57 2 1 Identify sources 58 Connecting sources 58 Previewing captured stream from sources 59 2 2 Configure a video source 60 Configure the video source s frame grabber parameters 60 Change a source name 64 2 3 Configure an audio source 66 Add an audio source to a channel 66 Configure audio encoding settings 67 Set audio volume ...

Page 9: ...l 108 Add a customized background to a multiple source channel 109 3 5 Preview a channel 113 Preview a channel from the Info page 113 Preview a channel from the Status page 114 Preview all channels at once 114 PART 4 Stream 116 4 1 Stream your video 117 View available video formats 117 Choose a streaming option 118 Disable and enable streams for viewers 121 Restrict access to streams for viewers 1...

Page 10: ...and configure the frequency of AFU part 2 of 3 174 Configure AFU to an FTP server part 2 of 3 177 Configure AFU using RSync part 2 of 3 178 Configure AFU using CIFS part 2 of 3 179 Configure AFU to a secure FTP server part 2 of 3 181 Configure AFU using SCP part 2 of 3 183 Upload to an external USB drive 184 View the file upload log 191 5 5 Use the Local FTP Server 192 Configure the Local FTP Serv...

Page 11: ...upport 227 Disable Remote Support 228 7 7 Storage Disk Maintenance 230 Check disk storage space 230 Schedule disk check 231 Perform disk check 231 Rebuild or replace storage disks 232 Verify RAID storage 236 Read data from removed storage disks 237 7 8 Control with RS 232 Serial Port 240 Connect and configure the RS 232 cable 240 Control the Standalone VGA Grid with RS 232 241 RS 232 Serial port c...

Page 12: ...4 and 5 261 RTMP Push Configuration Keys Publish Type 6 261 Content Metadata Configuration Keys 261 7 11 Troubleshooting 263 PART 8 Releases and Features 266 Release 3 14 3 Features 266 Release 3 14 1 Features 266 Release 3 12 Features 268 Release 3 11 Features 269 Software and Documentation License 273 Environmental Information 277 FCC CE Compliance Statement 277 Other Jurisdictional Issues 278 S...

Page 13: ...in the Box sections Next a Quick Start guide walks you through the basic steps to get a single video and optional audio source configured as a streamable recordable output from the Standalone VGA Grid Following the quick start section a set of task based procedures help you to tweak the system exactly how you want it These procedures are broken into seven categories Setup Sources Channels Stream R...

Page 14: ...re depicted as follows This is a warning Tips and Notes are depicted as follows This is a tip Throughout this guide there are situations where more than one solution will complete a task In those cases the guide describes the simplest or most common variation first 2 ...

Page 15: ...th picture in picture or picture with picture multiplexing selections The VGA Grid comes in two styles to meet your needs Networked and Standalone The Standalone VGA Grid captures video and audio through internal cards Depending on the model it has 4 or 6 DVI source ports 4 or 6 SDI source ports and 4 or 6 S Video source ports The latest hardware models with SDI capture also support HDMI and SDI a...

Page 16: ...rt for HDMI and SDI in addition to pre existing support for 3 5 mm analog audio input ports Previous Hardware Revisions Previous versions of Standalone VGA Grids came with four or six HD inputs depending on the model Many although not all previous hardware revisions can support the latest software release Use the Firmware Upgrade feature to see if your device is upgradeable Note previous hardware ...

Page 17: ... I Single Link cable Connects a DVI source to the encoder s DVI port s Composite to S Video cable Connects a composite output from an analog sources to the system s S Video port s SDI Cable Connects an SDI source to the system via BNC connectors RJ 45 Ethernet cable Connects the system to your network Front and back panel view for the VGA Grid 5 ...

Page 18: ...behind door Unlock the door to reveal two USB ports For connection of external hard drives flash drives or control interfaces USB Ports For connection of external hard drives flash drives or control interfaces USB Ports For connection of external hard drives flash drives or control interfaces RJ 45 Ethernet Auto sensing gigabit Ethernet 10 100 1000 Base T network port Audio In blue Connect amplifi...

Page 19: ...io signals sent over HDMI and SDI are supported in the latest hardware revision s If you have SDI ports your system supports HDMI and SDI audio These instructions include steps for setting up and configuring audio Skip these optional steps if you do not want to configure an audio source at this time Step 1 Physical Setup and Power On Complete the following steps to prepare and power on the system ...

Page 20: ...hanisms Return to step 3 below you have completed setting a static IP address for the Standalone VGA Grid Table 2 Installing Bonjour Print Services System Action Needed Microsoft Windows You must install Bonjour Print Services 1 Use the following URL http support apple com kb DL999 2 Click Download 3 Follow the system prompts to download and install the application Mac OS X The Bonjour software us...

Page 21: ...stem is a frame grabber Each frame grabber has one DVI port one SDI port one S Video port and one 3 5 mm audio port The sources are listed by their frame grabber serial number DVI ports are listed with the suffix vga SDI ports are listed with the suffix sdi S Video inputs listed with the suffix video and analog audio inputs are listed with the suffix _analog or for the audio port on the motherboar...

Page 22: ...you use underscores to separate words c Press Enter on the keyboard The name is updated at the top of the screen and in the list of sources at the left side 4 Optionally configure the audio source if connected a Scroll to the Sources section again and select the motherboard audio source It is prefixed by the word audio and suffixed Analog i e aduio ALC892 Analog The audio configuration page appear...

Page 23: ...ur most useful settings to know about are codec frame size frame rate and bitrate a The codec is set to H 264 by default b The frame size should reflect the resolution provided by your source You can set it to something different by typing in the fields or selecting an option from the different sizes shown Scaling the image making it larger smaller or different aspect ratio takes some processing p...

Page 24: ...ult AAC format and audio bitrate 13 Click Apply Step 5 Testing the Stream The Status page contains a link to the live broadcast stream for your channel To preview the channel in a browser 1 From the web interface scroll to the Channels section 2 Click the link for your channel 3 Click the Status link for your channel 4 Right click on the Live broadcast link for your channel and select Open in a ne...

Page 25: ...ck Stop button the recorder stops 5 Refresh the page by clicking Recording again the page reloads and a file list appears that shows your newly recorded stream snippet 6 Click the file name to download and view your recording What s Next Now that you have a source setup and ready to stream you can fine tune the system to your exact requirements You can look at topics such as l Create a multi sourc...

Page 26: ... an input Before you tweak the channel or configure more this part of the manual helps you to get your Standalone VGA Grid properly configured for your network Topics covered l Connect to the Admin Interface l User Administration l View system information l Configure Network Settings l Configure Date and Time l Configuration presets l Restrict Viewers by IP Address 14 ...

Page 27: ...nect via Persistent Static IP Address You can also connect to a reduced Operator tablet interface See Connect to the tablet interface Connect via DNS based Service Discovery The Standalone VGA Grid uses DNS based messages to advertise details about itself including its domain name With a compatible utility installed on your computer you can access the system simply by typing its serial number and ...

Page 28: ...serial local admin For example http 95dd40d5 local admin 3 Enter the user name and password then click OK The administrative user is admin Initially no password is set To set a password follow the procedure outlined in Setting and Changing User Passwords 4 Optionally navigate to the Network link under the Configuration heading and note the IP address of the system Connect via the Epiphan Discovery...

Page 29: ...h the serial number marked on the back of the system 4 Optionally note the IP Address shown in the stream properties Use this for quicker access to the system on future configuration sessions 5 Click the Web config button your browser will open and point to the web interface page http IP Address for Standalone VGA Grid admin 6 Enter the user name and password then click OK The administrative user ...

Page 30: ...ng methods a Connect the system to a local Ethernet network shared with the workstation b Connect the system directly to the workstation s Ethernet port using either a regular or a crossover Ethernet cable 2 Record the network settings of the workstation being used to connect to the Standalone VGA Grid so that they can be restored later 3 Temporarily change the network configuration on the worksta...

Page 31: ... admin operator and viewer The user account names cannot be changed and the accounts cannot be disabled By default none of the accounts have passwords Admin The admin account is the main operator used for all system configuration This user has access to all options in the web interface Operator The operator account is a subclass of the admin account The operator can log in and view all configurati...

Page 32: ...played at the top right corner of the screen User Privileges The following table outlines the privileges for each user Table 4 User Privileges in the Web Interface Action or Menu Option viewer operator admin View channel output ü ü ü Channel Operations View Channel Configuration ü ü Rename a Channel ü Configure Stream Channel ü Configure Stream Sources ü Publish a Stream ü Configure Branding for a...

Page 33: ... Behavior ü Configure FTP Server ü Configure UPnP Sharing ü Configure Network Address ü Configure USB Tethering ü Perform Network Diagnostics ü ü Configure Date and Time preferences ü Set or Change User Passwords ü Configure the Touch Screen ü Configure Serial Port Flow Control ü Upload Branding Images ü Upload Branding Templates ü Select Branding Template ü Enable Remote Support ü Backup Device C...

Page 34: ... the channel s Streaming page See Restrict access to streams for viewersRestrict Viewers by IP Address Passwords are case sensitive and can use all alpha numeric keys in the ASCII range Your password can be up to 255 characters long but should not include any spaces Setting a user s password causes the user to be logged out Be ready to log back in with the new admin password or have operators and ...

Page 35: ...multiple account passwords on the same page before clicking Apply Removing User Passwords If you want to remove passwords for one or more user accounts you may do so via the web interface If you don t remember the admin password refer to the section Overcoming Lost Passwords Note that viewer passwords can be set on a per channel basis Clearing a user s password will cause that user to be logged ou...

Page 36: ...lowing things a clear the viewer password field or b select Use global settings from the access control drop down 5 Click Apply Overcoming Lost Passwords If you have lost the password for the operator or viewer account you can log in to the web interface as admin and reset the password using the procedure described in Setting and Changing User Passwords If you have lost the admin password and you ...

Page 37: ...arch access priveleges Note that Active Directory does not support anonymous binding LDAP referrals restrictions and failovers are not supported To configure LDAP authentication for your Standalone VGA Grid 1 Connect to the admin interface using your preferred connection mechanism See Connect to the Admin Interface 2 Login as admin 3 Select the Access passwords link in the Configuration menu the p...

Page 38: ...er or unqueMember attribute for the specified group to be granted Administrator access If left blank LDAP is not supported for Administrators but can still be used for Operators and Viewers 12 In the Operators group DN field specify the distinguished name of the group users must be part of to be logged in as the operator Users must have the member or unqueMember attribute for the specified group t...

Page 39: ...Changing the logged in user When you log in to the web interface as admin or operator your browser remembers this configuration and automatically logs you in as the same user when you go back to the site Sometimes you need to change from operator to admin or vice versa To change the logged in user 1 Exit your browser completely open an incognito private window in your browser or open a different b...

Page 40: ...el system hardware version if available and currently configured channels To view system information 1 Connect to the admin interface using your preferred connection mechanism See Connect to the Admin Interface 2 Login as admin 3 From the web interface scroll to the Configuration menu option 4 Click Info the system information page opens 3 Use the information displayed to get an overview of your s...

Page 41: ...terface shows you the system s MAC address and current IP Address via the Network configuration page To view settings on network configuration page 1 Connect to the admin interface using your preferred connection mechanism See Connect to the Admin Interface 2 Login as admin 3 Select the Network link in the Configuration menu the network configuration page opens 4 Note the MAC address and Current I...

Page 42: ...r may require you to use a static IP address for your Standalone VGA Grid To configure a static IP address 1 Connect to the admin interface using your preferred connection mechanism See Connect to the Admin Interface 2 Login as admin 3 Select the Network link in the Configuration menu the network configuration page opens 4 Select the radio button use static address if not already selected 5 Enter ...

Page 43: ...ere applied The following table describes applicable fields when setting a static IP address Table 6 Static IP Address Fields Label Description Options Use DHCP Select this radio button to dynamically obtain an IP address at boot up Use static address Select this radio button to use the configured static IP address IP Address The internet protocol address IP Address to assign This value is may be ...

Page 44: ...DHCP You can accomplish this three ways l Restore factory settings clearing all your custom settings See Perform Factory Reset l Load a configuration file that uses DHCP networking See Load a saved device configuration l Apply a configuration preset that uses DHCP networking See Apply a configuration preset l Change the network settings See the procedure below To configure use of DHCP for networki...

Page 45: ...odes use a different value Tether to a Mobile Network The Standalone VGA Grid supports tethering to a mobile device via USB Tethered networking can work side by side with Ethernet routing and either networking system can be a back up for the other When the system falls over to the backup network type i e from Ethernet to mobile or vice versa all streaming sessions with clients or servers directly ...

Page 46: ...n the system tries to use the mobile network tethering first It switches to use Ethernet hard wired when the mobile network is no longer available To prevent viewer interruptions Ethernet data will continue to be used until the Ethernet network is down or publishing is restarted Select this setting if you only have a mobile network 7 Select your choice based on the table above 8 Click Apply Perfor...

Page 47: ...rk Settings 4 Click ping or traceroute an animation appears to the left of the address to indicate processing is underway 5 Upon completion of the command read the results from the console like display is shown below the Network Diagnostics setting 35 ...

Page 48: ...ns Configuration presets overview Configuration presets make it easy to use your Standalone VGA Grid in a variety of situations without needing to reconfigure it Configuration presets divide the system s settings into the following configuration groups For a complete list of what is included in each group see Configuration groups System Sources Automatic file uploads Network Channels Using the Con...

Page 49: ...ted Instead the company could connect the system to their own corporate network before the show upload the required backgrounds and create channel configuration presets for each conference track They can also create network and automatic file upload AFU presets for each of the home and remote locations Once at the conference the only changes necessary are to apply the network and AFU preset upon a...

Page 50: ...a link to the correct background filename the background file was uploaded during pre show configuration at the corporate office and has metadata specifying the speaker s name Conference session 2 preset The company applies this preset from the corporate office when testing and at the conference prior to conference session 2 starting After applying this preset the files recorded from session 1 rem...

Page 51: ...ng configuration Sources All audio and video source configuration settings Channels All channel configuration data and current recording state all recorder configuration data and current recording state individual and global UPnP settings AFU Automatic file upload type and parameters Note that branding content recorded files and SFTP SCP private keys are not included in any configuration preset Up...

Page 52: ...face using your preferred connection mechanism See Connect to the Admin Interface 2 Login as admin 3 Select the Maintenance link in the Configuration menu the maintenance page opens 4 Scroll to the Configuration presets section 5 Type a description for your preset in the Name field 6 Ensure only the desired configuration groups are selected from the Sections group 7 Click Save your configuration p...

Page 53: ...ify which configuration groups are included in a preset by looking at the list to the right of the configuration preset name The term all means all groups are included Otherwise groups are listed individually You may apply multiple presets one after another If you apply two or more configuration presets that include a particular configuration group the settings for that group from the last applied...

Page 54: ...ble configuration settings groups Using the Factory default configuration setting is similar to using the Factory reset method see Perform Factory Reset with a few important differences In short the Factory default configuration preset is less destructive than Factory reset This table describes the exact differences Table 10 Factory default configuration preset vs Factory reset Factory default con...

Page 55: ...a configuration preset If you need to update a configuration preset to include different configuration groups or simply new settings for the same groups you can do so easily via the web interface To update a configuration preset 1 Connect to the admin interface using your preferred connection mechanism See Connect to the Admin Interface 2 Login as admin 3 Select the Maintenance link in the Configu...

Page 56: ... trim the list of configuration presets to only those that are needed for your ongoing needs You can delete all configuration presets at once by doing a factory reset or you can delete individual configuration presets from the Maintenance page To delete a configuration preset 1 Connect to the admin interface using your preferred connection mechanism See Connect to the Admin Interface 2 Login as ad...

Page 57: ...the system leaving other settings intact The following considerations will help you get the most from your configuration presets Channel and recorder index number behavior Each channel and recorder has an index number The first channel created on a system is channel 1 subsequently channel 2 3 4 etc Recorders are also created starting at index 1 with numbers incrementing as new recorders are create...

Page 58: ...s recording at the time you create a configuration preset it will immediately start recording when you apply that preset Similarly if a configuration preset is saved when channels or recorders are not recording those channels and recorders will not be recording when the preset is applied this means a channel or recorder may stop recording as a result of applying the preset For example when applyin...

Page 59: ...cordings section These are the same recorded files that existed at the start of this example Furthermore if you delete any of the recordings you are deleting the only instance of those files Using our previous example if you delete one of the five recordings from channel index 1 you ll find that even after applying different presets channel 1 will have only four recorded files Deleting channels Re...

Page 60: ...see Force the capture card to use a specific EDID If you apply a preset that needs a special EDID be sure to remember to upload that EDID after applying the configuration preset Configuration presets are not user profiles Configuration presets should not be confused with the concept of user profiles Specifically the following issues arise from trying to use configuration presets as user profiles l...

Page 61: ...lly Configure the Date and Time Verify Date and Time Settings The current date time time zone and synchronized time protocol settings are shown when the Date and Time configuration page is loaded in the Standalone VGA Grid web interface To view settings on the date and time configuration page 1 Connect to the admin interface using your preferred connection mechanism See Connect to the Admin Interf...

Page 62: ...Zone By default the system has the Canada Eastern time zone set Configuration of the time zone is necessary to ensure synchronized time servers provide the correct time to the system To select another time zone 1 Connect to the admin interface using your preferred connection mechanism See Connect to the Admin Interface 2 Login as admin 3 Select the Date and Time link in the Configuration menu the ...

Page 63: ...he current time from the network It is generally considered obsolete and has been replaced by NTP It s offered here for backwards compatibility with older timekeeping systems PTP v1 The Precision Time Protocol PTP is used for clock synchronization over the internet It has clock accuracy in the sub microsecond range making it more granular than NTP 6 Tailor the synchronization protocol with the req...

Page 64: ...ce 2 Login as admin 3 Select the Date and Time link in the Configuration menu the date and time configuration page opens 4 Select the check box Enable local NTP server Manually Configure the Date and Time By default the Standalone VGA Grid uses NTP for time synchronization If your system does not have access to a time synchronization server or if you do not wish to use one you can choose to manual...

Page 65: ...nel Restrictions affect all broadcasts streams from the system To restrict access by IP address you need to know the IP addresses or range of addresses for your viewers By default all IP addresses are allowed to connect to the broadcast If you re not familiar with creating allow deny lists refer to the examples below this procedure for assistance with crafting your lists To restrict viewers by IP ...

Page 66: ... To specify a range use a hyphen Optional spaces improve readability Users connecting from addresses in this list are permitted to view broadcasts from the system provided their IP address is not in the Deny IP s list To allow all except IP addresses in the deny list if any leave the field blank You can use the Allow list by itself or in conjunction with the Deny IP s list as an exception to a rul...

Page 67: ...ddresses in the previous example as a range Allow List with a Range of IP Addresses and One or More Specific IP Addresses Putting the first two examples together we want to permit access to IP addresses in the range of boardroom computers 192 168 1 200 192 168 1 250 and also want to add the desktop laptop and tablet computers of the CEO IP addresses 192 168 1 50 192 168 1 51 and 192 168 1 75 respe...

Page 68: ...68 1 75 Deny 192 168 1 211 Both lists can have multiple ranges and multiple distinct IP addresses provided they are separated by commas Deny List with a Range of IP Addresses Converse to the previous examples consider the situation where you want every computer on the network to access the broadcast with the exception of the CEO s desktop laptop and tablet computers Additionally boardroom computer...

Page 69: ... ready to configure your input sources The following sections provide an overview of the types of sources you can connect to your Standalone VGA Grid and how to configure each source The following topics are covered l Identify sources l Configure a video source l Configure an audio source l Fine tune source configuration 57 ...

Page 70: ...depending on how your channel is configured If the frame size changes viewers may be disconnected and need to re connect to the stream Connect the input sources to the following input ports on the system Table 14 Cable and port connections Cable Input Port VGA HDMI or DVl DVI port SDI SDI port composite or S video source S Video port audio Audio Input port The web interface automatically discovers...

Page 71: ...e the best quality captured image given the source equipment used Generally no further configuration is needed Previewing captured stream from sources You can preview the images captured from your sources in the web admin interface No extra configuration is needed To preview the captured stream images 1 Connect to the admin interface using your preferred connection mechanism See Connect to the Adm...

Page 72: ...esn t require any additional configuration but if needed you can log into the web interface to make configuration changes To configure a source The following adjustments cannot be made for S Video sources 1 Connect to the admin interface using your preferred connection mechanism See Connect to the Admin Interface 2 Login as admin 3 Ensure a source is connected to the input port see Table Configure...

Page 73: ...ugh many options can be listed on the vga DVI source configuration page only certain ones are applicable to DVI or HDMI signals When you have a digital source connected the page indicates that most changes are not configurable The following values are configurable for digital sources connected to the DVI port Value Description Autoadjustments interval sec When a source is setup the system automati...

Page 74: ... l Component signal YCrCb Configurable for VGA sources only Autoadjustments interval sec When a source is setup the system automatically detects and adjusts the image capture settings at start up and continues to adjust every 60 seconds during operation To change the number of seconds between update enter a value or 0 to disable the feature otherwise the default of 60 seconds is set Vertical shift...

Page 75: ...controls the bright parts of the image and Offset controls the darker parts of the image Adjust both values to optimize image quality Adjust the values using small increments until the image is sharper If you set Offset to a high value set a high value for the Gain to balance the two Configurable for VGA sources only Aspect Ratio Sets the aspect ratio of the captured image The default is 4 3 Set t...

Page 76: ...ing values to change the video orientation while streaming l No rotation l 90 clockwise l 90 counter clockwise l 180 Enable deinterlacing Enable this feature to convert an interlaced source signal to a non interlaced signal Change a source name Source names are used when adding sources to channels therefore it is important that you know the name of the source you wish to use If a channel has only ...

Page 77: ...deo source link the source configuration page opens 5 Click the source name at the top of the page the name turns red 6 Highlight and delete the existing source name 7 Type a new source name 8 Press Enter on your keyboard to save the new name You must press Enter to save the new name The Apply button will not save the source name change 65 ...

Page 78: ... Motion JPEG Use the following sections to configure the audio settings that control the audio input Add an audio source to a channel Configure audio encoding settings Set audio volume Configure an audio source Add an audio source to a channel To add an audio source to a channel 1 Ensure an audio input source is connected to the system 2 Connect to the admin interface using your preferred connecti...

Page 79: ... settings 1 Connect to the admin interface using your preferred connection mechanism See Connect to the Admin Interface 2 Login as admin 3 From the web interface scroll to the channel section and click the channel for which you want to configure audio settings the menu expands 4 Click Encoding the Encoding configuration page opens 5 Scroll to Audio settings 67 ...

Page 80: ...ft and right channels 8 Click the Audio channels drop down menu to choose mono 1 channel or stereo 2 channels 9 Click the Audio bitrate drop down menu to choose the audio transmission speed Increasing this value produces better sound quality but uses more system bandwidth to transmit the audio signal For stereo audio we recommend 256 kbps or 320 kbps 10 Click Apply Set audio volume To set audio vo...

Page 81: ...ophone connected to the audio input port 7 Click the Capture volume drop down menu A list of percentages is displayed Choose to amplify the volume by a percentage of the original volume The default setting is 30 Decrease the percentage if the output volume is too loud Increase the percentage if the output volume is not loud enough Adjusting the Capture volume adjusts the recorded and streamed outp...

Page 82: ...ur configuration settings so that you can revert back to a good configuration if the changes that you made are not desirable See Save and Restore Device Configuration This section covers the following fine tuning topics l Video is not centered on the screen VGA sources only l Video is too bright too dark or washed out VGA sources only l Video looks squished VGA sources only l Remove the combing ef...

Page 83: ...ight 8 Make further adjustments and click Apply after each change to confirm the results 9 To move the video up or down scroll to Vertical shift 10 Enter incremental values to shift the video image down use a negative value or up use a positive value 11 Click Apply View the output in the Snapshot preview below You may need to make further adjustments to move the video up or down Video is too brigh...

Page 84: ...set 8 Enter a small value for example 1 to 15 to balance the gain setting The Offset value behaves as a contrast to the Gain value 9 Click Apply View the output in the Snapshot preview below You may need to make further adjustments to fine tune the brightness and contrast Video looks squished VGA sources only The image is squeezed horizontally on the screen This distortion occurs when there s a mi...

Page 85: ...sent from the source See Create and configure channels 6 If the video is still squeezed horizontally on the screen follow the steps below 7 From the web interface scroll to the Sources menu option 8 Click on the source for which you want to change the aspect ratio the source configuration page opens 9 Scroll to the Aspect ratio setting 10 Select Wide mode from the drop down menu when the source is...

Page 86: ... See Connect to the Admin Interface 2 Login as admin 3 From the web interface scroll to the Sources menu option 4 Click on the desired video source the source configuration page opens 5 Enable the Enable deinterlace setting 6 Click Apply View the output in the Snapshot preview below Force the capture card to use a specific EDID Extended display identification data EDID is data provided by a video ...

Page 87: ...use In that case you can choose an EDID that forces the Standalone VGA Grid s capture card to use a specific set of attributes The uploaded EDID is permanently installed on your system and this capture card a Source in the web interface will always share the uploaded EDID with the connected video input source EDID changes are permanent until you replace them with another EDID or specifically choos...

Page 88: ...r 14 When the upload is complete the page changes to reflect success or failure Restore factory default EDID When you have finished with a custom EDID you can restore the capture card in the Sources list to the default EDID Currently there is no way to tell if your capture card is using a custom EDID If you are unsure restoring to factory default is the best approach To restore the default EDID 1 ...

Page 89: ...s section 4 Click the capture card source for which you wish to restore the EDID the source configuration page opens 5 Scroll to the EDID section 6 Click the restore button 7 The screen updates with a status indicator 8 When the EDID restoration is complete the page updates to reflect the action is completed 77 ...

Page 90: ...our channel by adding a corporate logo company information corporate color and time stamps Through channel configuration and fine tuning you can maximize your stream quality minimize your processing requirements and bandwidth and specify how the video is presented and streamed to a sharing destination viewer This section discusses the following topics related to channel configuration l Create and ...

Page 91: ...them using any available streaming methods This section covers the following topics for creating channels l Create a single source channel l Create a multi source layout l Delete a channel l Rename a channel While configuring channels consider opening a live preview of the channel in another tab or browser window so you can see the changes as they are applied refer to Preview a channel Create a si...

Page 92: ...ll to the Channels menu option A list of existing channels if any is displayed 5 Click Add channel located at the bottom of the list the Sources page opens 6 Click the Use video source drop down menu a list of available sources appears 7 Choose a video source from the list the name of the source is displayed 8 Choose an audio source from the displayed list if required 9 Click Apply The channel nam...

Page 93: ... at the same frame size as the source Enabling this feature greys out the fields to change the frame size Changing the input signal resolution may lead to interrupted streaming and recording Enabling this feature may not be suitable for systems where input resolution is changed frequently b Change the frame size follow the steps below 14 Set the Frame size to reflect the same dimensions as your so...

Page 94: ...as a sporting event requires a high bitrate Raising this value uses more system processing power and bandwidth 18 To configure the Show time label see Creating a time stamp in the Customize your channel 19 Use the Background color drop down to select a background color for bars that appear at the top bottom or left right side of the frame if the source doesn t fill the frame 20 If your channel has...

Page 95: ...me a channel 6 Click the Use video source drop down menu a list of available sources appears 7 Select Multiple sources a source drop down menu and source preview window appears 8 Unless you want to stretch your sources make sure the Keep aspect ratio check box is selected This will ensure your sources always maintain their correct aspect ratio in this multi source layout 9 Do the following for eac...

Page 96: ...rces You can arrange the sources so they each occupy a part of the screen but none overlap Using this option the background matte image or color will be visible if the sources don t occupy the full size of the frame To place sources side by side 1 Add the source by clicking Add Source then selecting the source from the drop down list 2 Enter the size of the image based on the percent of the x and ...

Page 97: ...ion coordinates In the example above the main source is D2P260050 vga It s positioned at 0 0 so the top left corner of the image is at the top left corner of the screen d Enter the image size For the example the image spans the entire screen the values used are 100 x 100 2 For the second image configure the following a Click Add source to add a source to the list of sources b Click the Source drop...

Page 98: ...nnels that are no longer used The following steps describe how to delete a channel Deleting a channel does not delete the input source configuration however it deletes any recorded files for the channel To delete a channel follow the steps below 1 From the web interface scroll to the Channels menu option 2 Click the channel you want to delete the menu expands 3 Click Status the Status page opens d...

Page 99: ...Connect to the Admin Interface 2 Login as admin 3 From the web interface scroll to the Channels menu option 4 Click on the channel you want to rename the menu expands 5 Click any link for the channel the corresponding channel status or configuration page opens You can change a channel s name from any of it s configuration pages 3 Click the channel name at the top of the channel configuration page ...

Page 100: ...rom input sources Sources are configured into channels with one or more video and audio sources If not changed by the administrator channels are labeled according to the input source type configured for the channel Multi source layout channels are named simply by their channel number e g Channel 3 or Channel 7 until you rename them 88 ...

Page 101: ...g and streaming content from a channel you must select the codec that will be used to compress the channel s video and audio content Deciding on which codec to use depends on how you prioritize the following criteria l Compatibility with streaming formats and file playback options l Size of the compressed file l Compression speed l Image quality l Number of simultaneous channels recorded and or st...

Page 102: ...ault value and provides high quality video while using low bandwidth This is the preferred codec for the system We always recommend you use the hardware encoding profile However for times when you need to have the exact same encoding mode as previous versions of Epiphan streaming systems we also provide a software encoding option Motion JPEG This is suitable for live streaming and video however ma...

Page 103: ...one systems Most digital signals HDMI or SDI sources use 48 kHz audio Matching the encoded level with the source level provides the best sound quality by avoiding audio resampling For analog signals 44 kHz provides higher sampling Flash FLV doesn t support 48 kHz PCM audio When selecting this value you ll need to use a media player or install ASF browser plugins to preview your channel AAC AAC is ...

Page 104: ...ü ü H 264 LPCM ü ü ü H 264 MP3 ü ü ü ü H 264 AAC ü ü ü ü MPEG 4 No audio codec ü MPEG 4 LPCM ü MPEG 4 MP3 ü MPEG 4 AAC ü MJPEG No audio codec ü The following table displays the compatibility between the video audio codecs and formats supported for recording Video Codec selected Audio Codec selected MP4 AVI MOV MPEG TS H 264 No audio codec ü ü ü ü H 264 PCM ü ü ü H 264 MP3 ü ü ü ü H 264 AAC ü ü ü ü...

Page 105: ...define how a video stream is encoded Choose one of the following Value Description Hardware Accelerated This is the default H 264 encoding preset Choose this setting for best performance Software This matches the default from previous generations of Epiphan products Choose this only if you need software encoding or X 264 encoding to match results created with previous generations of Epiphan produc...

Page 106: ...ncoding follow the steps below to scale your video The Standalone VGA Grid conveniently provides a list of common aspect ratios and different frame sizes at each ratio on the Encoding page For example l input signal resolution is 1920 1080 a 16 9 aspect ratio l select another 16 9 frame size such as 1280 720 The smaller frame size will downscale the image and use less bandwidth to transmit If you ...

Page 107: ...on the right or type a frame size into the Frame size fields 8 Click Apply Control the matte black bars in the video output By default the Standalone VGA Grid makes sure that the aspect ratio of input signals is preserved when the output is streamed If an input video signal doesn t match the encoded frame aspect ratio bars are added to the sides or top and bottom of the encoded stream when the out...

Page 108: ...s 1280 800 a 16 10 aspect ratio that is wider than the input resolution Borders are added to the left and right of the image to preserve the narrower ratio of the input If you are seeing bars on your image but would rather have the image fill the whole screen you have to options 1 Change the output frame size to match the aspect ratio of the input 2 Stretch the image to fit the output frame size a...

Page 109: ... Click Sources the Sources page opens 5 Find the name of the media source used for the channel 6 Click this source under the Sources menu 7 Make note of the input signal resolution 8 Click the channel s Encoding the Encoding page opens 9 Scroll to the frame size parameter 10 The simplest option is to select Use current signal resolution as frame size and click Apply You can alternatively select it...

Page 110: ...a channel the channel menu expands 4 Click Sources the Sources page opens 5 Deselect Keep aspect ratio 6 Click Apply Unstretch the output video By default the Standalone VGA Grid makes sure that the aspect ratio of input signals is preserved when the output is streamed If this default was overridden or if the channel was created in a version of the software earlier than 3 11 0 the image is stretch...

Page 111: ...rame rate is based on several factors for example l overall system load affects the ability for the device to process pixels l available bandwidth l the resolution value l the type of motion that is captured and l number of users accessing the stream When adjusting the frame rate you may need to try different values to achieve the best outcome The following table provides the performance expectati...

Page 112: ...s and decrease the key frame interval as the motion increases Try different settings and note changes in the video quality If your video quality is poor and jittery you may need to decrease the interval between key frames If you have unlimited bandwidth and system resources you can choose an option to stream key frames only To adjust the key frame interval 1 Connect to the admin interface using yo...

Page 113: ...und to a multiple source channel Add your logo and company information to your channel This section describes the following topics for uploading the logo file applying the file to a channel and adding presentation and company related information To upload a logo or image To apply company information and logo to a channel To add a no signal image to a channel To delete a logo or no signal image fro...

Page 114: ...ion menu the configuration page opens 4 Click Choose File a browser page opens 5 Navigate to the folder on your admin computer that contains the logo 6 Select the file the following file formats are supported PNG and JPEG The maximum supported file size is 3840 2160 No warning or error message is displayed if your image is too large Files that exceed the maximum size do not appear in the drop down...

Page 115: ...your channel and specify the following meta data that the media player displays for your viewers l title of the presentation l company logo l company website l presenter s name l copyright date or other labels such as proprietary information preliminary etc and l additional information about the broadcast such as time of the broadcast or change to the schedule 1 Connect to the admin interface usin...

Page 116: ...mage drop down menu a list of files appears These are the files that you uploaded earlier in an earlier procedure 7 Choose a file A sample of the image appears in the page 8 Select where the image appears on the broadcast page using Position and Margin values a Choose a corner of the broadcast page where the image is placed l left top or right top for logo placement at the top of the screen or l l...

Page 117: ...xample if a viewer logs in early or if you are experiencing delays 1 Connect to the admin interface using your preferred connection mechanism See Connect to the Admin Interface 2 Login as admin 3 Follow the instructions above To upload a logo to a channel to upload an image via the Branding page 4 From the web interface select a channel the menu expands 5 Click the Branding link for your channel t...

Page 118: ...dmin Interface 2 Login as admin If the image is used as part of the Branding configuration for any channel select a different image or no image by using the drop down list under the appropriate section on the channel s Branding page before deleting the file using the steps below 3 Click Branding Content under the Configuration menu the configuration page opens 4 Click Remove a confirmation dialog ...

Page 119: ...nel name or custom text as an overlay on your video is an easy way to customize your stream To add a text label or timestamp your video 1 Connect to the admin interface using your preferred connection mechanism See Connect to the Admin Interface 2 Login as admin 3 From the web interface select a channel the menu expands 4 Click Encoding the channel s Encoding page opens 5 Scroll to Text overlay la...

Page 120: ...th 01 m 01 month Jan b Jan month January B January day of the month d 26 weekday Thu a Thu weekday Thursday A Thursday time T 08 40 45 hour k 08 minute M 40 second S 45 millisecond m 378 channel name c Camera Feed 1 Select the background color for your channel When you choose a multiple source layout you can select the background color to fill the unused space For example you can add a color from ...

Page 121: ...s for the channel In the example below purple was selected The background color is ignored on mutli source layout channels that have a background image configured via the channel s branding page Add a customized background to a multiple source channel The background feature on the Branding page allows you to apply a customized background for your multiple source channel You can create a background...

Page 122: ...chanism See Connect to the Admin Interface 2 Login as admin 3 Click the Branding Content link in the Configuration menu the configuration page opens 3 Click Choose File from the Upload files templates heading A browser dialog box opens 4 Navigate to the folder on your admin computer that contains the PNG or JPEG file The maximum supported file size is 3840 2160 No warning or error message is displ...

Page 123: ...age for the channel opens 4 Scroll to the Background heading 5 From the Image drop down menu select the file that you saved in the previous steps The background image is displayed in the window If your uploaded image does not appaer in the list ensure it doesn t exceed the maximum file size of 3840 2160 6 Click Apply 7 Click the Sources menu option The Sources window opens with the background disp...

Page 124: ...ge will appear squeezed stretched or grainy if its size and aspect ratio do not match the size and aspect ratio of the channel Background images are applied to multisource channels only To display a background as a matte around a single source create a multi source channel and select just one source for it Offset the source so it isn t at the top left corner of the screen and set the size so it do...

Page 125: ...ls at once Preview a channel from the Info page The system s Info page displays links for previewing your channel s This fast and simple method allows you to see link for all the streams in a single location To preview a channel from the Info page 1 Connect to the admin interface using your preferred connection mechanism See Connect to the Admin Interface 2 Login as admin 3 From the web interface ...

Page 126: ...link for Channel you want to preview the menu expands 4 Click Status the channel s Status page opens 5 Right click the Live Broadcast link and select Open in a new Tab or Open in a new Window a tab or window opens displaying a preview of the channel Preview all channels at once Standalone VGA Grid has a special preview mode that lets you see all configured channels at once The resulting web page c...

Page 127: ...ng into the address bar of your web browser on your admin computer ipaddress is the IP address of your Standalone VGA Grid http ip address of Standalone VGA Grid preview cgi For example http 172 20 1 33 preview cgi 3 Press Enter the preview web page appears displaying the content of all active channels 115 ...

Page 128: ...ltiple formats to multiple users and devices such as web browsers media players set top boxes Smart TVs and Content Distribution Networks The tool s flexibility is further enhanced by its ability to support standard codecs used by most sharing destinations and media players This section discusses the following topics related to publishing your content l Stream your video l Samples of stream settin...

Page 129: ...o Configure streaming ports o Stream content using HTTP Live Streaming HLS o Stream content using UPnP Stream to a server o Stream content using a Content Distribution Network o Stream content using multicast streaming View available video formats When you select video and audio codecs for streaming the system generates and displays a list of available video formats and standards specific to the s...

Page 130: ...r or CDN The following tables provide a brief outline of the distribution options A procedure to configure each distribution option follows the tables Streaming for viewers Streaming for viewers allows viewers to connect to your Standalone VGA Grid and view the live stream You can configure whether or not streaming is enabled for viewers See Disable and enable streams for viewers Publishing Option...

Page 131: ...aming refer to Stream content using HTTP or RTSP HTTP Live Streaming HLS Stream live over the standard HTTP port 80 making it possible to cross firewalls and proxies that are normally accessible to other HTTP traffic and facilitates content delivery to CDNs There is approximately a 30 second delay when streaming using HLS Stream to a server Your Standalone VGA Grid streams to a server when you wan...

Page 132: ...e audience and because CDNs perform format conversion the stream is platform independent For more information about streaming to a CDN see Stream content using a Content Distribution Network The following options are available to stream video to a CDN Epiphan TV test your video stream using Epiphan s portal using RTSP announce stream live video to a content delivery network using RTMP push stream ...

Page 133: ...stored on a streaming server or opened by a media player For multicast the destination address is where the broadcast can be viewed l MPEG TS UDP transport standard is used to stream MPEG 4 video when unicast or multicast streaming is used Each viewer retrieves a UDP address to add to their media player l MPEG TS RTP UDP transport standard is used to stream video when a single port is used to stre...

Page 134: ...aming to viewers or check to enable 4 Click Apply at the bottom of the page Restrict access to streams for viewers Standalone VGA Grid can restric access to all viewer streams using global viewer passwords and IP allow deny lists See Setting and Changing User Passwords and Restrict Viewers by IP Address If LDAP is configured for viewer authentication the viewer must pass global autentication using...

Page 135: ...word appears masked as you type it If you have global allow deny lists or a global user password you can override the global settings and remove all access control for a channel by selecting Use these settings and leaving all the fields blank 3 If desired specify allow and deny IPs for viewers of this channel See Restrict Viewers by IP Address for more information about allow and deny lists 4 Clic...

Page 136: ...viewer to use access by serial discovery If your system is behind a firewall and you wish to share with remote viewers you will need to set up port forwarding on your network See your IT administrator Table 16 URL options Access Method URL Format serial discovery http serial local preview cgi channel channel number rtsp serial local port stream sdp Where serial is the serial number of the system a...

Page 137: ...ddress to see the URL with the IP address instead of the serial number Configure streaming ports For RTSP streaming the only information required to view the broadcast is the URL and the port number used to stream the broadcast Port numbers are also used for HTTP streaming methods such as FLV ASF and MPEG TS By default each channel has a unique HTTP and RTSP port number If needed you can modify th...

Page 138: ...treaming live video via RTSP This value along with the URL is used by viewers to access the broadcast The default for channel one is 554 7 Click Apply Stream content using HTTP Live Streaming HLS Stream live over the standard HTTP port 80 making it possible to cross firewalls and proxies that are normally accessible to other HTTP traffic HLS is supported with the H 264 codec and MP3 or AAC audio e...

Page 139: ...iewers Stream content using UPnP Using the Universal Plug and Play UPnP networking protocol your Standalone VGA Grid can be discovered and can stream to software and hardware media players set top boxes and Smart TVs with ease If UPnP is enabled the system automatically establishes communication with media players on the network UPnP uses MPEG TS over HTTP with the H 264 codec and MP3 or AAC audio...

Page 140: ... player see Viewing with UPnP Enable UPnP Enable UPnP to allow digital media players on the network to browse for media or live streams from your system There are two steps required to enabled UPnP enabling UPnP for the system including setting a share name and enabling UPnP per channel or recorder By default UPnP is disabled at the system level and for each channel Streams and MPEG TS recorded fi...

Page 141: ...files 6 Click Apply 7 If no live stream is available that meets the criteria for UPnP a message is displayed in the Play on service start section of the page 8 Otherwise the Play on service start section shows a drop down list of what can be streamed Enable UPnP sharing for the channels or recorders you want to share 1 For channels live streaming a Click the Streaming link for the desired channel ...

Page 142: ...hat is being recorded the recording options expand c Click the Share via UPnP check box if not checked d Click Apply 3 For recorders a Click the link for the recorder from the Recorders menu the recorder s configuration page opens b Click the word change next to the list of what is being recorded the recording options expand c Click the Share via UPnP check box if not checked d Click Apply You can...

Page 143: ...from the Recorders menu b Click the word change next to the list of what is being recorded the recording options expand a Deselect the Share via UPnP check box if not checked b Click Apply To disable UPnP globally for the whole system 1 Connect to the admin interface using your preferred connection mechanism See Connect to the Admin Interface 2 Login as admin 3 Click the UPnP link in the Configura...

Page 144: ...anned situations such as industrial applications and digital signs it is useful to automatically have a stream played to a digital media player even if the Standalone VGA Grid restarts To configure auto restart of a stream to a media player 1 Connect to the admin interface using your preferred connection mechanism See Connect to the Admin Interface 2 Login as admin 3 Click the UPnP link in the Con...

Page 145: ... faster the content is delivered Streaming your content through a CDN allows you to stream any time anywhere regardless of the viewing device You can test how your content is streamed by sending your content to Epiphan s CDN or choose one of Epiphan s preferred CDN providers http epiphan tv cdn partners php Stream content to a CDN provider Publish to any CDN provider that supports incoming streams...

Page 146: ...content to a CDN using an XML profile 1 Connect to the admin interface using your preferred connection mechanism See Connect to the Admin Interface 2 Login as admin 3 From the web interface click a Channel the menu expands 4 Click Streaming the channel s Streaming page opens 3 Click the Choose File button next to use profile XML a file browser window opens 4 Select the XML profile supplied by your...

Page 147: ...rom the drop down menu 5 Enter the host name or IP address of the CDN or media server 6 Enter the server s RTSP port number Usually for RTSP streaming the value is 554 7 Enter a value in the Mount Point field This is the full path to the location of the live steam or the media server The path starts with the application name The path is provided by the CDN provider 8 Check the Use TCP for RTP stre...

Page 148: ...down menu 4 Choose using RTMP push from the drop down menu 3 Enter the host name or IP address of the media server or CDN 4 Enter the port number which is used for streaming to the media server or CDN Usually for RTMP streaming the value is 1935 5 Enter a value in the Mount Point field This is the full path to the location of the live steam or the media server The path starts with the application ...

Page 149: ...ying the configuration settings this code is required to complete the streaming set up process To set up streaming via Wowza Streaming Cloud 1 Connect to the admin interface using your preferred connection mechanism See Connect to the Admin Interface 2 Login as admin 3 From the web interface click the link for your desired Channel the menu expands 4 Click Encoding the channel s Encoding page opens...

Page 150: ...ted channel click Streaming the channel s Streaming page opens 8 Click the Publish drop down menu 9 Select to Wowza Cloud from the drop down list 10 Click Apply three new fields appear 11 In the Connection code field enter the connection code obtained from the Wowza Streaming Cloud 138 ...

Page 151: ...topped upon completion For details on stopping the stream see To stop streaming content from Wowza Streaming Cloud After clicking Start there may be a short 2 3 minute delay before the live stream is displayed 14 Click the channel s Status page to display the Wowza Streaming Cloud live stream connection details In normal operation Standalone VGA Grid continues to stream to Wowza Streaming Cloud un...

Page 152: ...ter power or network failure all cases assume Wowza Streaming Cloud is properly configured at both ends and was previously able to stream Standalone VGA Grid web UI state before incident State of Wowza Streaming Cloud before incident Incident duration Expectation Streaming Started Streaming Started less than the idle timeout value After power or network is restored the system queries the Wowza clo...

Page 153: ... 1 Click the Streaming link for your selected channel on the left side of the page 2 Scroll down to locate the Stream to a server heading 3 Click the Stop button in the Transcoder state field Top stop streaming using Standalone VGA Grid s web UI Unpublish 1 Click the Streaming link for your selected channel on the left side of the page 2 Scroll down to locate the Stream to a server heading 3 Selec...

Page 154: ...ction of the page 6 Click the Publish drop down menu 7 Choose to serial Epiphan tv Where serial is the serial number of the system 8 Click Apply a connection through the media tunnel is established The system streams to the Epiphan s portal epiphan net You must set audio format to MP3 when streaming through epiphan net see Select an audio codec View content from Epiphan TV Before viewing content f...

Page 155: ... 2 Login as admin 3 From the web interface click a Channel the menu expands 4 Click Streaming the channel s Streaming page opens 3 Click the link to view the broadcast 4 A web page opens displaying the broadcast Specify a multimedia player to view your Epiphan TV broadcast 1 From the Epiphan TV portal click Switch To on the bottom of the screen the following options appear 143 ...

Page 156: ...5 Paste the content into the HTML code for your website A link to your broadcast on Epiphan TV is added to your web page Retrieve a list of addresses based on video stream encapsulation 1 Go to the Epiphan TV portal 2 Click Direct URLs on the bottom of the screen a dialog box opens displaying a list of URLs for different types of streams 3 Use the copy and paste function to provide viewers with th...

Page 157: ...face 2 Login as admin 3 From the web interface click a Channel the menu expands 4 Click Streaming the channel s Streaming page opens 3 Click the Publish drop down menu 4 Choose using RTP UDP push 5 Enter the destination multicast IP address 6 Enter the port number through which the audio will stream 7 Enter the port number through which the video will stream Audio and video use nearby port numbers...

Page 158: ...erface using your preferred connection mechanism See Connect to the Admin Interface 2 Login as admin 3 From the web interface click a Channel the menu expands 4 Click Streaming the channel s Streaming page opens 5 Click the Publish drop down menu 6 Choose using MPEG TS UDP push 7 Enter the destination multicast IP address where the broadcast can be viewed A IPv4 multicast address range is an addre...

Page 159: ...d to identify your stream in the media player By default the Channel number is the channel identifier When a channel number value is not specified viewers cannot select a channel from the set top box or Smart TV 13 Enter a name for a group of streams in the text box next to Group name Since media players simply present a list of available streams you can organize your streams into multiple folders...

Page 160: ...ia player 11 Enter a multicast IP address in the SAP announcement IP field If your media player is configured to receive multicast streams from an IP address that is different from the default address 224 2 127 254 you may need to contact your system administrator for a specific multicast IP address 12 Enter a channel number in the Channel number field to identify your stream in the media player B...

Page 161: ...rid User Guide 4 1 Stream your video To view the stream when SAP announce has been set and the stream is advertised on a media player set top box or Smart TV refer to Viewing with Session Announcement Protocol SAP 149 ...

Page 162: ...the following tables list the recommended settings when streaming video and slide content from a PC Mac or tablet Streaming video content The table below provides suggested settings to maximize your video quality while minimizing system resource usage when streaming video content from a PC Mac or tablet Setting PC and Mac Tablet Codec H 264 Motion JPEG Video encoding preset High Speed Video encodi...

Page 163: ...when streaming slide content from a PC Mac or tablet Setting PC and Mac Tablet Codec H 264 Motion JPEG Video encoding preset High Quality Video encoding profile High Enhanced compatibility mode h 264 slicing for RTP Disable for PC Enable for Mac Key frame interval 2 sec Limit frame rate 15 15 Bitrate 3000 kbits for HD 4000 kbits for Full HD auto Rate control mode Balanced Audio format PCM 44 KHz 1...

Page 164: ...oose to record the resulting streams it stores the recorded files on the system and provides a variety of automatic or manual mechanisms to download the files This section discusses the following topics related to recording l Recorders l Create Recordings l File Maintenance l File and recording transfer l Use the Local FTP Server 152 ...

Page 165: ...e release that included an all in one recorder your all in one recorder is now listed under the Recorders section of the web interface Your recordings are preserved and any URLs used to access the all in one recorder previously through the HTTP API correctly map to the new location Add a recorder Each channel has its own built in recorder that is accessible from the Recording link If you want to r...

Page 166: ...gin as admin 3 Select the desired recorder link from the Recorders section the recorder configuration page opens 4 Click the recorder name to make it editable 5 Highlight the old name and press backspace or delete to delete it 6 Type the new name for the channel 7 Press Enter to save the change the new name is reflected in the web interface You must press Enter to save the recorder name change 154...

Page 167: ... admin interface using your preferred connection mechanism See Connect to the Admin Interface 2 Login as admin 3 Select the desired recorder link from the Recorders section the recorder configuration page opens 4 Click change next to the list of what is currently being recorded 5 If the all channels box is selected click it to deselect it the other check boxes are enabled 6 Click the check boxes f...

Page 168: ...erface using your preferred connection mechanism See Connect to the Admin Interface 2 Login as admin 3 Select the desired recorder link from the Recorders section the recorder configuration page opens 4 Click the Delete this recorder button at the top of the page a confirmation dialog reminds you that deleting the recorder will delete all recorded files 5 Click OK on the confirmation dialog the re...

Page 169: ...le recording a channel or recorder a new file is created each time the maximum time or size limit is met Additionally when recording a multi channel recorder or a multi source layout channel a new file is created if an additional source is added to the recorder Physically removing the source e g unplugging it or otherwise interrupting the signal to the source does not affect recording and the reco...

Page 170: ...player 12 except MOV files Linux l MPlayer l VLC 2 0 8 Android l DICE 2 0 21 l VLC 0 9 9 works only with MOV files that have no audio HTML 5 Browsers Windows l Google Chrome 37 works with MOV and MP4 files using H 264 codec Record a channel via the web interface Each channel has a configuration page that allows you to start stop and configure recordings To start and stop channel recording 1 Connec...

Page 171: ...ng starts and a timer indicates how long it has been recording If the start button is not active there are no active sources for this channel or recorder Check your inputs to ensure signals are working as expected b You may browse away from the page without affecting the recording When the page refreshes the channel number is displayed in red to indicate recording is underway 159 ...

Page 172: ...corders are stopped and started via their configuration page Multiple recorders and channel recordings can occur concurrently A new recording file is generated each time a configured source in the recorder comes online For example if the recorder has two configured sources but when the recording starts and only one source is active it will start a single track recording When a second source starts...

Page 173: ...m the page without affecting the recording When the page refreshes the recorder number is displayed in red to indicate recording is underway c The system continues to record this recorder and any concurrent recordings until it is stopped If the system runs out of storage space the oldest recorded file is deleted to make room for the new recording The recording is broken into multiple files as defi...

Page 174: ...hange the recording limits to be larger or smaller to meet your individual situation Additionally you can configure the prefix for all recordings the suffix is the date and time of the recording and you can exclude a channel or recorder s recordings from automatic upload To change the recording configuration 1 Connect to the admin interface using your preferred connection mechanism See Connect to ...

Page 175: ... recorder from automatic file uploads See File and recording transfer for information on automatic uploads 11 Click Apply the changes are saved and the recorder setup displays the new configuration The table below describes the options available for recording file configuration Table 19 Recording File Configuration Fields Label Description Options Time limit Specifies the length of time the system...

Page 176: ...recording file while recording Recording files are automatically saved and new ones opened for writing when they reach the configured time or size limit when the channel or recorder name is changed or when changes are made to the stream You cannot download files from the system while they are being recorded so from time to time you may need to close the current recording to facilitate file downloa...

Page 177: ... connecting a USB mouse to your Standalone VGA Grid To control recordings with a mouse 1 Power on the system 2 Connect a USB mouse to a USB port on the system 3 Click the left mouse button once to start recording recording starts on all channels and recorders If desired check the web interface to see that recording is started 4 Click the left mouse button again to stop recording If desired check t...

Page 178: ...acks from a Multi track Recorder File For information on automatic file transfers see File and recording transfer View the List of Stored Files Recordings for Standalone VGA Grid are stored for each channel and each recorder separately To view all the recordings stored follow the procedures below for all channels and all recorders you have configured To view the recordings for a channels or record...

Page 179: ...ified or downloaded until it has finished recording Rename Stored Files Recording files are named based on the filename prefix specified during configuration See Configure the type and length of recording files for more details about setting prefixes To rename recordings 1 Connect to the admin interface using your preferred connection mechanism See Connect to the Admin Interface 2 Login as admin 3...

Page 180: ...plete the download See Delete Files Manually below This procedure explains how to download files to your admin computer See File and recording transfer for information on transferring files to a USB drive connected to the system To download recordings to your admin computer 1 Connect to the admin interface using your preferred connection mechanism SeeConnect to the Admin Interface 2 Login as admin...

Page 181: ...ll the files on the system follow this procedure for each channel and recorder listed in the web interface To delete recordings 1 Connect to the admin interface using your preferred connection mechanism SeeConnect to the Admin Interface 2 Login as admin or operator 3 Find the recordings by channel or by recorder See View the List of Stored Files 4 To delete an individual file a Click the X icon to...

Page 182: ...from a Multi track Recorder File Recorders combine multiple channels and audio sources together in a single multi track file If desired you can create a copy of a recording with only select tracks This feature is supported for AVI MP4 and MOV recordings only Specific track versions of recorded files are not included in any automatic file transfers See Download Files Manually To create a duplicate ...

Page 183: ...ck the check box for the top track then hold SHIFT and click the check box for the bottom track 6 Click Extract tracks a duplicate of the recording is made with only the selected tracks Only one duplicate recording is saved per recording file If you create a second duplicate recording it will overwrite the previous copy 171 ...

Page 184: ... 2 of 3 l Configure AFU using SCP part 2 of 3 l Upload to an external USB drive l Automatically part 2 of 2 l As a one time copy l Manually Lastly this section describes how to view file upload logs l View the file upload log Automatic file upload AFU overview Standalone VGA Grid can automatically upload files to an accessible off system storage location The following types of off system storage a...

Page 185: ... list format and each file will be uploaded when upload capacity becomes available Configure the files included in AFU part 1 of 3 When configuring automatic file upload AFU you need to tell the system which channels and recorders you want to be included in the upload schedule When you log into the system and attempt to configure your desired type of AFU you see the following warning in the Automa...

Page 186: ...the same 6 Check the Automatic file upload check box 7 Click Apply the Recording page is refreshed and the new settings are reflected Enable and configure the frequency of AFU part 2 of 3 After configuring the channels and recorders to include in your AFU schedule you must enable AFU and configure the frequency of transfers Files saved before you complete automatic file upload configuration are no...

Page 187: ...expires or after the current file completes recording I e if the value is set to every hour and five videos are saved the first hour those five videos are uploaded after the first hour and one hour later the videos saved in the second hour are uploaded The following table describes the available options Table 20 Automatic File Upload Interval Options Name Description On file rotation The system up...

Page 188: ...mplete 9 Select the protocol or destination for upload The following table describes the options Table 21 Automatic File Upload Interval Options Name Description FTP Client The system uploads to an FTP server RSync Client The system uploads to a network location using RSync to copy the file CIFS Client The system uploads to a network location using CIFS also known as SMB or samba such as a shared ...

Page 189: ...dress If your system is configured with DHCP or has a valid DNS configuration see Configure Network Settings you can use the server s fully qualified domain name instead of the IP address 3 Specify the Server Port used for the target FTP server The standard port is 21 4 Enter the FTP account username in the Login field 5 Enter the FTP account password in the Password field the characters are maske...

Page 190: ...ure AFU using RSync part 2 of 3 This procedure assumes you have completed the steps in Enable and configure the frequency of AFU part 2 of 3 and wish to continue with configuration of upload using RSync To configure upload using RSync 1 Select RSync Client from the protocol drop down list in the Automatic File Upload configuration page the lower half of the page reflects the selection 2 Specify th...

Page 191: ...matic File Upload Configuration Options Name Description Options Server address The IP address or fully qualified domain name of the RSync server Server module The name of the shared folder on the RSync server Login Username for the RSync server Password Password for the RSync user Checksum Select to enable checksum checking during file transfer This increases the time taken to transfer but also i...

Page 192: ...nter the Domain name of the CIFS server 6 Specify a username for the CIFS Server in the Login field The user must have write permissions for the share folder 7 Specify the password for the user in the Password field the value is masked by dots 8 Select Use temp file to name files with a temporary filename extension part on the server until upload is complete 9 Click Apply if there are any problems...

Page 193: ...FTP server part 2 of 3 This procedure assumes you have completed the steps in Enable and configure the frequency of AFU part 2 of 3 and wish to continue with configuration of upload to a secure FTP Server SFTP To configure upload to a secure FTP SFTP server 1 Select SFTP Client from the protocol drop down list in the Automatic File Upload configuration page the lower half of the page reflects the ...

Page 194: ...ect the private key file from your hard drive and click Open The system accepts RSA keys for SSH 1 DSA ECDSA EC25519 and RSA for SSH 2 Keys must be in OpenSSH format c Click Upload to upload the file 2 Use the Test your key field to test your uploaded key against the secure server if desired 8 Click Apply if there are any problems the system notifies you with a message One or more parameter values...

Page 195: ...ead of the IP address 3 Specify the Server Port used for the destination SCP server The standard port is 22 4 Enter the SCP account username in the Login field 5 Enter the SCP account password in the Password field the characters are masked with dots Alternatively you can choose to use a private key instead of a password for authentication For secure copy you can upload an SSH identity for your St...

Page 196: ... by the target server Standard port is 22 Login Username for the SFTP server Password Password for the SFTP user Upload to an external USB drive The system is equipped with USB ports that can be used to copy files from internal storage to external USB flash drives or hard drives An example use of this feature is to provide speakers with a copy of their presentation before they leave the presentati...

Page 197: ...assumes you have completed the steps in Enable and configure the frequency of AFU part 2 of 3 and wish to continue with configuration of upload to a USB drive To configure automatic upload to a USB drive 1 Insert the properly formatted USB drive into one of the system s USB ports 2 Select External USB Drive from the protocol drop down list in the Automatic File Upload configuration page the lower ...

Page 198: ... to copy until all are copied the specified maximum number of files is copied or the target drive runs out of storage space The file currently being recorded if any cannot be transferred until recording is completed This procedure is separate from automatic file upload and does not need any pre configuration in the automatic file upload page Ideally only USB drives with visible activity indicators...

Page 199: ...es the transfer a move instead of a copy mark file as downloaded If checked the files that are downloaded are marked with a downloaded icon when viewing file lists This has no effect if remove after copying is checked ignore already downloaded files If checked files that were previously downloaded or marked as downloaded are not included in subsequent downloads 6 Click Apply the changes are saved ...

Page 200: ...o manually move copy selected files via web interface from the drop down list 5 Click Apply the changes are saved If a conflict is reported regarding the Automatic file upload go to the Automatic File Upload configuration page and disable automatic file upload or switch it to a non USB based upload type Repeat the steps above 6 Insert your USB drive in an available USB port on the system It is rec...

Page 201: ...USB storage space When you insert a USB drive in an available port of the Standalone VGA Grid and select an External USB Drive action other than ignored i e manual copy automatic copy etc the total and free space are calculated and displayed in the Web Interface To see the available USB storage space 1 Connect to the admin interface using your preferred connection mechanism See Connect to the Admi...

Page 202: ...the Web Interface page To safely eject the USB drive 1 Connect to the admin interface using your preferred connection mechanism See Connect to the Admin Interface 2 Login as admin 3 Scroll to the bottom of the Web Interface page click the eject link below external storage space 4 When prompted click OK to confirm that you want to eject the USB drive 5 Disconnect the USB drive from the system 190 ...

Page 203: ... your preferred connection mechanism See Connect to the Admin Interface 2 Login as admin 3 Select Automatic File Upload from the Configuration section the Automatic File Upload configuration page opens 4 Click the Show log of automatic file upload link the log page opens Note the page will be blank if there are no logs present 5 Click the browser s back button when you are done 191 ...

Page 204: ...cs l Configure the Local FTP Server l Downloading Files from the Local FTP Server Configure the Local FTP Server To configure the FTP server 1 Connect to the admin interface using your preferred connection mechanism See Connect to the Admin Interface 2 Login as admin 3 Select the FTP Server link in the Configuration menu the FTP Server configuration page opens 4 To enable the FTP server a Select t...

Page 205: ...er Table 28 FTP Server Configuration Options Name Description Options Enable FTP access The check box controls whether or not the system acts as an FTP server By default this is disabled FTP user name Select one of the system users admin operator or viewer The ftp password will be the access password for the selected user By default the admin user is selected Enable FTP DELETE command Controls whe...

Page 206: ...the Standalone VGA Grid is 192 168 1 210 the username is admin there is no password and the Windows command line ftp utility is used To connect to the FTP server 1 Open a command window on Windows alternatively open a terminal window on Linux Mac or open your FTP utility of choice 2 Establish an ftp connection using the command ftp 192 168 1 210 3 Provide the username admin provide the username of...

Page 207: ...er 8 If enabled in the FTP configuration page delete the file after downloading it by issuing the delete command or using your tool s delete mechanism If the delete command is not enabled attempting to delete a file will result in an Unknown Command error 195 ...

Page 208: ...w Now that you have perfected your stream identified the medium to publish your stream it s time to view the video stream from a media player or a web browser This section discusses the following topic related to viewing your content l View your video 196 ...

Page 209: ...w the live broadcast and retrieve stream URLs There are two methods to view the current broadcast and to retrieve the stream URLs l Live broadcast link on the channel s status page l Info page from the configuration menu View your broadcast using the View link on the Info menu 1 Connect to the admin interface using your preferred connection mechanism SeeConnect to the Admin Interface 2 Login as ad...

Page 210: ...ia player View your broadcast using the Live broadcast link on the Status page 1 Connect to the admin interface using your preferred connection mechanism SeeConnect to the Admin Interface 2 Login as admin or operator 3 From the web interface click the channel that you want to view the menu expands 4 Click Status the status page opens displaying the live broadcast and stream URL 198 ...

Page 211: ...e Stream link if it configured The window opens displaying the live broadcast and broadcast URL 7 Copy the URL and provide to viewers Based on their media player viewers can access the broadcast using a URL specific to their media player Sending stream URLs to viewers For participants to log in and view a stream you must provide a stream URL The URL that you send depends on the device the particip...

Page 212: ...ns displaying the stream protocols supported based on the selected codecs For more information on compatibility between codec and file formats see View your video 5 Copy the URL and provide to viewers Based on their media player viewers can access the broadcast using a URL specific to their media player Viewing with a web browser If a viewer password is configured provide participants with the pas...

Page 213: ...2 Enter the IP address of the broadcast stream refer to the example below To locate the IP address for the broadcast refer to View the live broadcast and retrieve stream URLs View your video If the IP address of the broadcast is 172 20 1 33 then browse to http 172 20 1 33 preview cgi channel channel number 3 Enter the user name and password at the prompt User Name viewer Password enter the viewer ...

Page 214: ... Open Network Stream a dialog box opens 4 Enter the stream URL rtsp 49E7B8E4 local 554 stream sdp 5 Press Play The stream is played in the media player window Viewing with UPnP Using a software or hardware media player you can browse for files or streams with Universal Plug and Play UPnP UPnP uses MPEG TS over HTTP with the H 264 codec and MP3 or AAC audio encoding or no audio You can only access ...

Page 215: ...er you ll see a list of the available channels you can stream under the Videos tab The channel names are the same as they are in the admin interface From other digital media players the channel list can be under a Live Streams folder With Windows Media Player double click to open any channel and press Play to start the stream Using your digital media player select a live stream and press play Reco...

Page 216: ...ised by their channel identifier and are organized by the group name When browsing from an XBMC media player streams are advertised by the stream s metadata title if configured otherwise streams are advertised by their channel identifier 1 Ensure the stream has SAP announcement enabled otherwise it is not advertised in the media player s playlist 2 Ensure the SAP announcement IP is a multicast IP ...

Page 217: ...Standalone VGA Grid User Guide 6 1 View your video 8 Click on a live stream the stream plays in the media player window 205 ...

Page 218: ...ays to configure and operate your system using third party tools via HTTP or RS 232 Specific topics covered are l Mobile Tablet Operator Interface l Power Down and System Restart l Save and Restore Device Configuration l Perform Factory Reset l Firmware Upgrade l Support l Storage Disk Maintenance l Control with RS 232 Serial Port l Control with HTTP Commands l Configuration Keys for Third Party A...

Page 219: ...you can connect to it in one of the following ways The device connecting to the tablet interface must be on the same network as the Standalone VGA Grid or must be physically connected to it via USB l Use the browser over Ethernet l Use tethering on your device l Use the mobile version of Epiphan Connect Use the browser over Ethernet You can connect to the tablet interface with a browser on your ad...

Page 220: ...page opens 4 Select No tethering or any option except Disabled from the Use phone tablet connection See Tether to a Mobile Network for descriptions of the options 5 Click Apply To use your mobile device or tablet via tethering 1 Turn on tethering on your device See device user manual for instructions 2 Connect the device to your Standalone VGA Grid via USB 3 Use the EpiphanConnect utility from the...

Page 221: ... the one to which you d like to connect 4 Select the system by touching the system name a login prompt is presented 5 Login as admin or operator the tablet interface appears Confidence monitoring using the tablet interface When connected to the tablet interface you can use the INPUTS section to monitor the inputs to your system An auto updating snapshot of video inputs and an audio level meter is ...

Page 222: ... For audio inputs without signal nothing appears in the audio input bars 5 For audio inputs with signal the level is shown next to the source name in the audio input bar 6 If a video source has no signal the name appears red and a note next to the name says NO SIGNAL 210 ...

Page 223: ...system It also shows you the currently available disk space To monitor inputs 1 Connect to the tablet interface See Connect to the tablet interface 2 Login as admin or operator 3 Scroll to the INFO section the currently available disk space is shown 4 If disk space is low the green bar will be nearly full Control recording via the tablet interface The tablet interface provides a simple way to cont...

Page 224: ...lick the down arrow in the row for the desired channel or recorder 6 Use the START STOP and RESET buttons to control recording Switch to the full admin interface To switch from the tablet interface to the full admin interface 1 Connect to the tablet interface See Connect to the tablet interface 2 Login as admin or operator 3 Click the arrow button at the top right of the screen Depending on the wi...

Page 225: ...g down the Device Manually Restarting the Device via the Web Interface Standalone VGA Grid s web interface allows you to reboot the system To restart the system 1 Connect to the admin interface using your preferred connection mechanism See Connect to the Admin Interface 2 Login as admin 3 Select the Maintenance link in the Configuration menu the maintenance page opens 4 Click the Reboot Now button...

Page 226: ...t to the Admin Interface 2 Login as admin 3 Select the Maintenance link in the Configuration menu the maintenance page opens 4 Click the Shutdown Now button a confirmation dialog appears 5 Click OK Shutting down the Device Manually You can manually shut down the Standalone VGA Grid via the button physically located on the system To shut down the system manually 1 Unlock the front panel 2 Press and...

Page 227: ...Standalone VGA Grid User Guide 7 2 Power Down and System Restart If the system is unresponsive press and hold the power button for 4 seconds to force an immediate power down 215 ...

Page 228: ...urrent system configuration to your admin computer s hard drive It s good practice to do this before making any major changes to a working configuration and before doing a firmware update The resulting backup file includes all non default configuration settings for the system except the user passwords which are reset when a configuration is restored To save the current system configuration 1 Conne...

Page 229: ...correct configuration file and know where it is accessible from your local computer before starting this procedure Backup files include all non default configuration settings for the system except the user passwords All passwords are reset to blank after the configuration is loaded To load a saved system configuration 1 Connect to the admin interface using your preferred connection mechanism See C...

Page 230: ...Reboot the system by clicking the link in the message on the web page or by using the power button on the system when the system comes back up the restoration is complete 8 Login as admin with no password 9 Reset your user passwords See Setting and Changing User Passwords 218 ...

Page 231: ...es all your source settings channels configuration presets network settings and all saved files Consider using the factory default configuration preset if you want to preserve files See Apply the Factory default configuration preset EDIDs are not restored to factory settings with the factory resets Re apply factory EDIDs manually using the Source s configuration page Only proceed if you know this ...

Page 232: ...Standalone VGA Grid User Guide 7 4 Perform Factory Reset 5 Click OK on the warning dialog the system resets to factory defaults and reboots 6 Wait for the system to reboot and begin re configuration 220 ...

Page 233: ...es directly by following the procedure below The system will also automatically check for firmware updates if the Maintenance page option Enable connection to maintenance server is checked This is the preferred method of checking for firmware updates The built in firmware update mechanism checks for updates that match your specific product and hardware revision To check for new firmware 1 Connect ...

Page 234: ... internet access the easiest method of installing new firmware is to use the download link provided when you check for new firmware To download new firmware directly 1 Connect to the admin interface using your preferred connection mechanism See Connect to the Admin Interface 2 Login as admin 3 Save a copy of the current system configuration if desired See Save and Restore Device Configuration 4 Se...

Page 235: ...nexpected it is possible the firmware update fails In this case collect system information such as device serial number and if known the previous firmware version along with the new firmware version and contact info epiphan com Install Firmware from a file Before getting started ensure you have the firmware file accessible from your admin computer To install new firmware from a file 1 Connect to t...

Page 236: ...10 Connect to the admin interface using your preferred connection mechanism See Connect to the Admin Interface 11 Login as admin 12 Select the Firmware Upgrade link in the Configuration menu the firmware upgrade page opens 13 Verify that the firmware version is the expected new version Although unexpected it is possible the firmware update fails In this case collect system information such as devi...

Page 237: ...lone VGA Grid also supports remote troubleshooting by Epiphan s support team This service is only available to systems covered by ServicePlan Remote support allows Epiphan to assist in troubleshooting issues you experience with the system and can also assist with resetting lost admin passwords No private information is sent to the Epiphan maintenance server By default all systems are setup with re...

Page 238: ...link in the Configuration menu the maintenance page opens 4 Select the Permanent Logs check box 5 Click Apply the page updates to let you know the changes were applied 6 Select the Maintenance link again the maintenance page opens 7 Click Download permanent logs a zip file containting system logs begins to download 8 From your browswer run the allinfo script a file is saved to your computer 226 ...

Page 239: ...d permit remote support Remote support uses port 30 therefore this port must be available for communication If your system is protected from the Internet by a firewall speak to your network administrator to configure the firewall appropriately Remote support is available from Epiphan only if your device is covered by ServicePlan or ServicePlan To configure remote support 1 Connect to the admin int...

Page 240: ...gs to ensure DHCP is selected or a DNS server is listed and try again Consult with your network administrator if problems persist 11 If the system reaches the maintenance server ensure your firewall if you have one has port 30 open for the system 12 Confirm with Epiphan support that they are able to access your Standalone VGA Grid for remote troubleshooting Disable Remote Support By default remote...

Page 241: ...Standalone VGA Grid User Guide 7 6 Support 5 Click Enable connection to maintenance server to deselect it This prevents outgoing links to Epiphan 6 Click Apply 229 ...

Page 242: ...n have 3 TB of storage This storage space holds a lot of recordings but it can get full It s a good idea to monitor your current disk usage If available storage is low consider removing some unneeded recordings or setting up an automatic file transfer with deletion after transfer See File Maintenance and File and recording transfer Disk space can also be checked via the tablet interface See Verify...

Page 243: ...k schedule 1 Connect to the admin interface using your preferred connection mechanism See Connect to the Admin Interface 2 Login as admin 3 Select the Disk Check link in the Configuration menu the disk maintenance page opens 4 Set the number of restarts to occur before the next check Set to 0 if you don t want to force a disk check after a specific number of restarts 5 Set the number of months to ...

Page 244: ...5 When the disk check is complete the main page returns and a summary is shown 6 If any unrecoverable errors are detected contact Epiphan support Rebuild or replace storage disks The rackmount Standalone VGA Grid can be optionally configured with storage configured in a RAID array Periodically you may wish to clean the RAID array to start from scratch or you may want to introduce new disks in plac...

Page 245: ...storage disks See Read data from removed storage disks for information on reading data from the removed drives Rebuilding the storage disk set is a destructive process that erases everything from the disks Proceed with caution To rebuild the storage disks erasing all data 1 Connect to the admin interface using your preferred connection mechanism See Connect to the Admin Interface 2 Login as admin ...

Page 246: ...ID 1 Mirroring copies all data to a secondary disk This configuration provides fault tolerance data is available from one drive when the other drive fails but has normal read write speeds There is less total storage space since two complete copies of the data is stored This configuration supports systems that have two disks RAID 1 0 RAID 10 Mirroring and striping configuration creates a striped se...

Page 247: ...rebuild is underway Internal storage is not available during rebuild You are unable to save any recordings The rebuild takes less than 5 minutes the page automatically refreshes to provide the current status 4 When the rebuild is complete the message box indicates whether or not it was successful 5 In the unlikely event that the rebuild was not successful you may try it again and if still not succ...

Page 248: ...n 3 Select the Disk Check link in the Configuration menu the disk maintenance page opens 4 Scroll to the Disk information section of the page 5 If RAID is configured the disk information contains a line item for dev md0 The RAID configuration level is shown next in the dev md0 statistics To check RAID integrity 1 Connect to the admin interface using your preferred connection mechanism See Connect ...

Page 249: ...ing is displayed Consider replacing the disk pair at your earliest convince 7 If using RAID 1 and a disk has recently been replaced the system lets you know it is synchronizing data to the new disk Read data from removed storage disks Standalone VGA Grid storage drives use an ext4 file system and can only be read with a computer running Linux These steps describe how to read the recorded files fro...

Page 250: ...n a terminal window and enter the following in the command line to determine the name of the disk sudo fdisk l b Issue this command to build the disk In the example the disk name is dev sbd1 Your disk name may be different sudo mdadm assemble dev md0 dev sdb1 c The following message appears mdadm dev md0 has been started with 1 drive out of 2 6 Verify that RAID is started At the command line enter...

Page 251: ... in the command line substituting the name of your device instead of dev md0 if needed sudo mkdir mnt raid sudo mount dev md0 mnt raid 9 If using a graphical interface in Linux browse to the location of the drive in File Manager Otherwise use a terminal window to change directories cd into the drive 10 Browse to the mnt raid folder or the appropriate folder name in File Manager 11 All recordings a...

Page 252: ...supported Epiphan recommends this adapter cable from Startech To connect the serial port cable 1 Attach the null modem cable to the control interface 2 Connect the null modem cable to the serial port on the back of the system The only configuration available for the serial port is flow control Flow control changes the rate of data transfer over the cable Some communication settings are static and ...

Page 253: ...ontrol terminal software to issue commands to the Standalone VGA Grid such as when to start or stop recording or to retrieve or set the value for various settings Each command sent to the Standalone VGA Grid via RS 232 must be terminated with a line feed LF character ASCII code 10 Your software may need to be configured to add the line feed to each command Some commands require a channel or record...

Page 254: ...vely be accomplished with the following set commands SET channel rec_enabled on SAVECFG If the channel is already recording the current recording file is closed and a new file is started START Starts recording for all channels and recorders For channels already recording the current recording file is closed and a new file is started STOP channel START recorder Stops recording for the provided chan...

Page 255: ... not saved until the SAVECFG command is sent SAVECFG Saves the parameters modified by the SET command Status Commands STATUS channel STATUS recorder Reports the recording status of the specified channel or recorder Status is one of l RUNNING l STOPPED l UNINITIALIZED STATUS Reports the recording status of each channel and recorder Status is one of l RUNNING l STOPPED l UNINITIALIZED FREESPACE Repo...

Page 256: ...SET and GET parameters are found in Configuration Keys for Third Party APIs Each command sent to the Standalone VGA Grid via RS 232 must be terminated with a line feed LF character ASCII code 10 Your software may need to be configured to add the line feed to each command For values with spaces enclose the value in quotation marks For empty values use empty quotation marks with nothing between 1 To...

Page 257: ...id User Guide 7 8 Control with RS 232 Serial Port SET 2 framesize 640 x 480 SAVECFG 6 To enable broadcasting audio on channel 2 SET 2 audio on SAVECFG 7 To disable broadcasting audio on channel 2 SET 2 audio SAVECFG 245 ...

Page 258: ...fying the target configuration item Syntax for the get and set commands follows Many commands require a channel or recorder index as an argument A channel s index is found by looking at the Channels list in the web interface In the screen capture below the channel with index 1 is currently recording it s index number is red To address this channel via http commands use the index channel1 For comma...

Page 259: ...u can include multiple key value pairs in a single command by separating the statements with For example the key for product name is product_name and the key for firmware version is firmware_version To send a request for both the product name and the firmware version use the following command http address admin channel1 get_params cgi product_name firmware_version Or to turnoff publishing set to 0...

Page 260: ...e examples assume a system IP address of 192 30 23 45 and admin password pass123 1 To get the type of stream being published and frame size for channel 1 wget http user admin http passwd pass123 http 192 30 23 45 admin channel1 get_ params cgi publish_type framesize 2 To set the publish stream type to RTMP Push 6 and at the title System Stream for channel 2 wget http user admin http passwd pass123...

Page 261: ...Standalone VGA Grid User Guide 7 9 Control with HTTP Commands wget http user admin http passwd pass123 http 192 30 23 45 admin channelm2 set_ params cgi rec_enabled on 249 ...

Page 262: ... sections describe the API keys supported by the system in each of these categories l System level Settings Keys Read only l System level Settings Key Read Write l Recording Configuration Keys l HTTP Server Configuration Keys l IP Based Access Control Configuration Keys l UPnP Configuration Keys l SAP Configuration Keys l Frame Grabber Configuration Keys l Broadcast Configuration Keys l Channel En...

Page 263: ...Supported Read Only System level Settings Configuration Keys Key Values Description firmware_version String including the text FIRMWARE_ VERSION The system s firmware version The value is read only mac_address String The system s mac address Useful for debugging The value is read only product_name String The product s name Useful to confirm you are communicating with the right product or for debug...

Page 264: ... Table 35 Supported Recording Configuration Keys Key Values Description rec_enabled on empty string Enables or disables recording To enable recording set to on To disable recording set to an empty string rec_format avi mov mp4 ts Specifies the format of the saved file rec_prefix string Specifies a prefix for the recorded filenames rec_sizelimit integer Specifies the file size limit in kilobytes kB...

Page 265: ...cifies the IP addresses to permit access To restrict access provide a list of permitted IP addresses To clear allowed IP restriction set to an empty string denyips string comma separated list of IP addresses and or ranges empty string Specifies the IP addresses to deny access To restrict access provide a list of denied IP addresses To clear denied IP restriction set to an empty string UPnP Configu...

Page 266: ...e SAP channel number sap_group string Specifies the SAP group name sap_ip string Specify the SAP annoucement IP Frame Grabber Configuration Keys The following configuration settings are supported by the system See Configure a video sourcefor more information on each variable Table 40 Supported Frame Grabber Configuration Keys Key Values Description gain 0 255 Specifies ADC gain adjustments 0 is br...

Page 267: ...enable broadcast set to empty string rtsp_port 1000 65535 but not 5557 Specifies the port for RTSP streaming Note port 5557 is used for network discovery and cannot be used for streaming streamport 1000 65535 but not 5557 Specifies the port used for streaming Note port 5557 is used for network discovery and cannot be used for streaming Channel Encoder Configuration Keys The following channel encod...

Page 268: ...ixels Set to desired size refer to description above on handling white space in the value keep_aspect_ ratio on empty string Enables or disables the keep aspect ratio configuration for this channel Specify on to use the source s aspect ration To use preserve the source s aspect ratio specify on To use a custom aspect ratio set to empty string nosignal default filename empty string Enables or disab...

Page 269: ...sed vbufmode 1 low delay 2 storage Specifies the broadcast compression level For low delay when streaming specify 1 For best results or recording set to 2 vencpreset 0 Software 5 Hardware Accelerated Specifies a video encoding preset For software set to 0 For hardware acceleration recommended set to 5 videosource string Video source string for multi channel systems vkeyframeinterval integer Interv...

Page 270: ...en prior to tweaks from margins x and y To have the logo at the left top set to lt To have the logo at the left bottom set to lb To have the logo at the right top set to rt To have the logo at the right bottom set to rb logo_src string Specifies the logo source file name The file must already be uploaded to the system Audio Configuration Keys The following audio configuration keys are supported Fo...

Page 271: ...gs For more information on publishing the stream see Stream your video Table 45 Supported Stream Publishing Configuration Keys Key Values Description publish_type 0 do not publish 1 via Epiphan tv 2 RTSP Announce 3 multicast RTP UDP 4 multicast MPEG TS over UDP 5 multicast MPEG TS over RTP UDP 6 RTMP push Specifies the type of stream publishing if any RTSP Announce Configuration Keys Publish Type ...

Page 272: ...e port 5557 is used for network discovery and cannot be used for streaming announce_ username string Specifies the username for the RTSP server Value is provided by the RTSP server RTP UDP Configuration Keys Publish Type 3 The following settings are supported when the publish type is set to RTP UDP For more information on RTP UDP and these settings see Stream your video Table 47 Supported RTP UDP ...

Page 273: ...ed when the publish type is set to RTMP Push For more information on RTMP and these settings see Stream your video Table 49 Supported RTMP Annouce Configuration Keys Key Values Description announce_host string Specifies the RTMP server address Set to the appropriate IP address announce_name string Specifies the RTMP resource name This field is named Mount Point in the web interface announce_ passw...

Page 274: ...string Specifies a comment for the stream recording Refer to description above on handling white space spaces in the string copyright string Specifies the copyright for the streaming recording Refer to description above on handling white space spaces in the string title string Specifies the title for the stream recording Refer to description above on handling white space spaces in the string This ...

Page 275: ...eck the audio meter from the tablet UI accessible from any web browser See Mobile Tablet Operator Interface Too much noise is present in the audio output Modify the Input Amplifier Volume parameter in the Audio menu Start with setting it to 40 and reduce until the noise is no longer present See Set audio volume for details on this setting Image quality is poor or insufficient The following tips ca...

Page 276: ...th the media player used and that you have the correct url or SDP file for the player See Viewing with a web browser and Viewing with a media player If you still cannot see the stream try disabling your local computer firewall If the issue is still not resolved contact Epiphan Support at support epiphan com The stream interrupts or the image breaks up The following tips can help diagnose image pro...

Page 277: ...dalone VGA Grid User Guide 7 11 Troubleshooting Problem Action s to Resolve Firmware upgrade fails Reboot the system and try again If the problem persists contact Epiphan support at support epiphan com 265 ...

Page 278: ...e added higher bitrate audio sampling Other features LDAP support LDAP servers including Active Directory servers can now provide authentication for users logging in to administrative roles or viewing streams See Configure LDAP SCP and SFTP file transfer Automatic file transfer now supports secure ftp servers SFTP and secure copy SCP Supply a username and password for authentication or upload a tr...

Page 279: ... configuration even easier H 264 encoding now has only two presets hardware accelerated or software encoding These selections offer the best video capture possible while maintaining excellent performance throughput Configurable EDID Some situations require you to configure your Standalone VGA Gridso that it describes it s extended display identification data EDID a particular way for maximum compa...

Page 280: ... Local viewers can view the stream using a software or hardware media player Viewers are presented with a list of available channels similar to a television listing Viewers need only click on a stream or channel and the video is streamed to their desktop mobile or tablet See Stream content using multicast streaming Layout and Branding Improvements Enhanced layout for multiple source channels You c...

Page 281: ...g Audio inputs from the server s main board have no product serial number and are prefixed by audio Audio source mixing Recorders and channels can contain multiple audio sources resulting in any number of configurations of single source or combined audio output Incoming audio signals are mixed in software and levels are reduced proportionally to avoid audio clipping The new mobile interface displa...

Page 282: ...ce layouts has never been easier The new layout configuration screen shows you a live preview of your configuration Each added source can be clicked and dragged to a new location See Create a multi source layout Stream branding and custom no signal image You can customize output streams by adding your company logo or other overlay image to the encoded stream and by providing a custom image to disp...

Page 283: ...mission method Other Improvements l Based on the video encoder type source resolution and stream frame size the device now automatically calculates a suggested bitrate that provides the best performance and quality trade off Examples for H 264 l 640 480 15 fps 1 4 Mbps l 1280 720 20 fps 2 6Mbps l 1920 1080 30 fps 6 5 Mbps l When using auto file upload you can choose to exclude specific channels fr...

Page 284: ...hen it becomes available after the Standalone VGA Grid restarts Simply choose a stream and the UPnP enabled media player to control See Stream content using UPnP l Direct your digital media player to play a recorded MPEG TS files from the systeme Browse to the Files Archive and press the play button to choose from accessible uPnP media players SeeStream content using UPnP l Fast encoding has been ...

Page 285: ... means this Epiphan Software License Documentation means the technical publications delivered to You with the Software relating to the installation and operation of the Software such as reference user installation and technical guides and release notes Epiphan means Epiphan Systems Inc Software means the Licensor binary and or bytecode software programs that i are made available to You for downloa...

Page 286: ...n hardware You shall not distribute lease rent grant a security interest in assign or otherwise transfer the Software except as expressly provided in this Agreement You shall not modify or create any derivatives works of the Software or merge all or any part of the Software with another program You shall not use the Software or make the Software available to any third parties as part of any servic...

Page 287: ...DITIONS AND LIMITATION OF LIABILITY NEITHER LICENSOR NOR ANY OF ITS LICENSORS OR SUPPLIERS WOULD GRANT THE RIGHTS GRANTED IN THIS AGREEMENT 7 Term and Termination This Agreement shall continue for as long as You use the Software however it may be terminated sooner as provided in this Section 7 You may terminate this Agreement by destroying all copies of the Software and Documentation under Your co...

Page 288: ...ntation and or related information You are representing and warranting that You are not located in are not under the control of and are not a national or resident of any country to which the export of the Software Documentation and or related information would be prohibited by the laws and or regulations of Canada or the United States You are also representing and warranting that You are not an in...

Page 289: ...equest a jury trial with respect to any action brought by You in connection with this Agreement the Software or any services provided in respect to the Software The application of the United Nations Convention on Contracts for the International Sale of Goods to this Agreement is expressly excluded March 28 2014 Environmental Information The equipment that you bought has required the extraction and...

Page 290: ...d legality Third Parties and Links to Third Party Web Sites Mention of non Epiphan Systems Inc products or services on their website or this document site is for informational purposes and does not constitute an endorsement or recommendation This document may contain links to non Epiphan web sites These links are provided to you as a convenience and Epiphan is not responsible for the content of an...

Page 291: ...d to an award of reasonable attorneys fees incurred in connection with the arbitration in such an amount as may be determined by the arbitrator All decisions of the arbitrator shall be final and binding on both parties and enforceable in any court of competent jurisdiction Notwithstanding this application may be made to any court for a judicial acceptance of the award or order of enforcement Notwi...

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