*What is the recommended sensitivity level?
The level as the factory default is normally the recommended sensitivity level. However, it is further
advised that the sensitivity level should be adjusted by the user, according to the needs of the
place. See 4.1.1 and 4.1.2
*How should I use the AD-Auto-Detection, sensitivity assignment MENU ?
(*for
ThruScan
sX series only)
Please refer to user’s manual. This MENU is designed in assigning a sensitivity level and states an
approximate value. It is recommended that the Sensitivity should be further adjusted by the user,
depending on experience, in cases of critical security. See 4.1.3
*Is it possible to operate the WTMD in places where there’s no mains line
?
Your WTMD would continue its standard operation in a power failure for 4 hours with its UPS.
This
is a standard feature of
ThruScan
,
For further durations the Battery Pack should be connected to
the WTMD. See Section 7.3.
It is not possible to start up the WTMD only by UPS. For preliminary start-up the mains must be
on.
(* optional for
ThruScan
s3)
*What do the coded error messages appearing on the display mean?
Your WTMD constantly monitors its own operations and displays the appropriate coded messages in
extraordinary situations. These messages do not necessarily mean that your WTMD has a failure.
They just indicate that there is an extraordinary situation related with its usage. In such cases the
operating conditions of the WTMD should be checked and the technical service should be called.
See section 6.4 for the coded error and warning messages in display.
*I forgot my password. What should I do?
Call your technical service or factory After Sale Services with your Warranty Certificate.
*What should the distance be between two WTMDs operating side by side?
There should be a distance of 30 cms at least, between two operating WTMDs. Read your manual
first before operating two or more WTMDs side by side. See Section 6.13
*I want to monitor from the security observatory room the alarms of my WTMD. What
should I do?
Your WTMD has a separate relay outputs and Modem/RS232 output for PC.
You may monitor the
cases of alarm from a distance. For details See Section 3.6
*My WTMD generates an alarm constantly. What should I do?
Make sure that this is not related with any adjustments made over the necessary sensitivity level in
consideration of environment. Do not forget that in high sensitivity adjustments, your WTMD can
detect any metals from key chains to a metal part of a shoe and all these detection may cause false
alarms. Make sure that the adjusted sensitivity level is above the value measured in environment
noise level.
*The traffic lights on the back of the WTMD are flashing red and green continuously.
What should I do?
There is no proper ground/earth connection on the mains line of your WTMD. Have the connection
checked and normalise the ground.
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