R E F E R E N C E S
81
Remote control
failure
Remote control is out of range
Use the remote control within the effective range.
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Incorrect remote control code
Open the disc tray. Aim the remote at the player. Press
and hold the ENTER button on the remote for 5
seconds to set the remote code.
10
Temporary
function failure
Scratched or damaged disc is
used
24
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Some functions are not
available during playback
Stop playback completely, then try again.
24
Interference from other devices
Identify interference by turning off other devices, and
then relocate or replace the offending device
2
Some Setup
Menu items are
grayed out
Some setup options cannot be
changed while a disc is playing.
Some setup options may be
mutually exclusive with other
setup options.
Fully stop playback, eject the disc and try the Setup
Menu again.
49
“Connection
Test” fails
No internet connection.
Verify that your router has a connection to the internet.
Try power cycling the modem and router. Try a direct
Ethernet connection if possible.
19, 20, 77
“Network” shows
no server
No network connection. Media
server not properly configured.
Connected to wrong network.
Verify that other network features are functional on the
device (YouTube, Netflix, etc.) If the network issues
are isolated to the “Network” feature, consult your
media server’s documentation to ensure proper
configuration.
19, 41
Internet
streaming fails
Poor wireless signal. Incorrect
network settings.
19, 42
Verify that the player is communicating with the router
(Setup Menu > Network Setup > Connection
Information). Change the DNS server information
(Google Public DNS / OpenDNS). If connecting
wirelessly, verify that your connection strength is >
50%. If it is lower, connect via Ethernet or use the USB
extension cable to move the Wi-Fi adapter closer to
your router.
