80
REFERENCES
Useful Notes
x
In order to prolong the life of your player, it is recommended that you wait at least 30 seconds
before you power it on after switching it off.
x
Remove discs and turn the power off after operation.
x
Some functions of the player may not be applicable to certain discs.
x
Some discs with special features may not be fully supported by the player. This is not a
malfunction of the unit.
x
In the case of player malfunction, please turn it off, wait for 30 seconds and turn it back on. If the
problem still exists, please follow the troubleshooting instructions or contact
our
service
center.
Troubleshooting
Use this chart to resolve general operational problems. If there are any problems that you cannot resolve,
please contact your
our
service center.
Symptom
Possible Cause
Solution
Reference
Page
No sound
Audio cable is not properly
connected
Check audio cable, and then reconnect if necessary.
11
_
17
Mute is activated
Press the MUTE button to cancel the mute.
28
Volume is too low
Press the VOL + button to increase the volume to 100.
27
SACD is played and the audio
connection is coaxial or optical
digital audio
This is not supported due to copyright restrictions of
SACD. Please use the analog or HDMI audio output.
Alternatively, you may set SACD Priority to CD mode
and the player will play the CD layer.
17, 51
DVD-Audio is played and the
audio connection is coaxial or
optical digital audio
This is not supported due to copyright restrictions of
DVD-Audio. Please use the analog or HDMI audio
output. Alternatively, you may switch to the DVD-
Video playback mode.
17, 51
No picture
Video cable is not properly
connected
Check video cable; reconnect if necessary.
11
_
15
TV input is not correctly
selected
Select the input to which the player is connected.
“Pure Audio” mode engaged
Press the PURE button to cancel this mode.
38
Video output format is not
support by the TV
Select a proper output resolution that is supported by
your TV.
31
Video system is not supported
by the TV
When playback is completely stopped, set the correct
TV System in the Setup Menu.
54
No color
Video system is not supported
by the TV
When playback is completely stopped, set the correct
TV System in the Setup Menu.
54
Saturation set too low
Check the saturation setting on TV and player.
58
Incorrect video output port
If using “DIAG.” output, check that the cable is not
incorrectly plugged into a component video jack.
13
Incorrect color
Incorrect color space setting
If using HDMI for video output, check the color space
setting on the TV and player.
59
Picture rolling or
split picture
Video system is not supported
by the TV
When playback is completely stopped, set the correct
TV System in the Setup Menu.
54
“No Disc” or
“Unknown Disc”
error
No disc or incompatible disc
loaded in player
4
2
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e
j
E
Dirty disc recording surface
Eject the disc and clean any dirt or fingerprints.
4
Disc not properly loaded
Eject disc and make sure the label side is facing up
and the record side is facing down.
24
Condensation on the Laser
pick-up head
Turn on the player, eject the disc and leave the player
on for about an hour.
2
