Aquameter
™
Series Instruction Manual
10401-00188 Rev M
If the repair is not covered by the warranty, you will be given an estimate for the costs of
repair and return carriage. Upon receipt of payment, your equipment will be repaired and
returned.
Please note:
The majority of perceived problems can be rectified by careful study of this
instruction manual, use of the
section below, or with a little help
from our engineers over the phone
. Always contact our Service Department prior to
returning any equipment.
19.1. Cleaning Prior To Return
In order to protect the health and safety of our employees, any equipment returned for
service must be thoroughly cleaned and decontaminated prior to despatch, and must be
accompanied by a completed copy of the Decontamination Certificate printed below. Any
equipment returned for service without a satisfactory Decontamination Certificate, or any
equipment deemed by our engineers to be contaminated, will be quarantined pending
receipt of a properly completed Decontamination Certificate.
Never clean the Probe with concentrated acid or alkaline based cleaning products
such as Decon 90. These products can strip the anodised finish from the Probe and
damage some of the plastic components.
19.2. Decontamination Certificate
Please print this certificate, complete all sections, and enclose it with any returned
equipment.
Decontamination Certificate
Company Name: ____________________________________
Address:
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
Postal code: ___________________________________
Country: ______________________________________
Phone: ________________________________________ email: __________________________________________
Product: ______________________________________ Serial No.: ______________________________________
Contaminant (if known): ___________________________________________________________________________
Decontamination Procedure: _______________________________________________________________________
_______________________________________________________________________________________________
Certified by (print name) : ___________________________________ Title: __________________________________
Date: ______________________________________
Signature: __________________________________
© 2011 Aquaread Ltd.
www.aquaread.co.uk
Page 57 of 64
