EchoStar DISH Pro User Manual Download

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Page 53

Using the Remote Controls

Menu Button

Press the

button to open the

Main Menu

Page Up and Page Down (Arrow) Buttons

Press the

PAGE UP

button or the

PAGE DOWN

button to move, page by

page, through the

Program Guide

, a

Theme

list, a

Favorites List

, an

Event

Timers

list, a

Search

results list, or a list of channels.

Mute Button

Press the

MUTE

button to turn off the TV sound. Press it again to restore the TV

sound.

Note

: You must program the remote to control your TV for the

MUTE

button to

work as described. See page 106 for instructions.

Volume Button

Press the minus (-) side of the

VOLUME

button to lower the TV volume. Press

the plus (+) side of the

VOLUME

button to raise the TV volume.

Note

: You must program the remote to control your TV for the

VOLUME

button to work as described. See page 106 for instructions.

Guide Button

Press the

GUIDE

button to open the

Program Guide

. When the

Program

Guide

is open, press the

GUIDE

button to switch among

Favorites Lists

TV/Video Button

If you connect the receiver using its back panel

TV A

NTENNA

ABLE

and

3-4

connections, use this button to switch the receiver

3-4

output

between the satellite programming and another video signal such as cable or

broadcast TV antenna connected to the receiver’s

TV A

NTENNA

ABLE

Summary of Contents for DISH Pro

Page 1: ...roducts unexpected behavior could arise if the user tries to perform operations in a non routine manner This product like almost any other high tech product is subject to bugs and hence EchoStar CANNOT AND DOES NOT GUARANTEE OR WARRANT THAT ALL FEATURES SUCH AS PARENTAL CONTROL WILL WORK AS INTENDED UNDER ALL CIRCUMSTANCES EchoStar endeavors to improve such conditions and will periodically downloa...

Page 2: ...to the TV s in Another Room s 31 Programming the Recover Button 36 Changing the TV1 and TV2 Output Channels 37 Connecting the Receiver to the Phone Line 38 Connecting the Receiver to a Dish Antenna System 39 Optional Connecting VCRs to the System 41 Optional Connecting to an Off Air Antenna or Cable 42 Optimize Your Remote Controls 43 Setting Up TV1 to Operate in UHF Pro 46 Chapter 3 Using the Sys...

Page 3: ...l Sound 104 Updates 105 Inactivity Standby 106 Control Other Devices with the Remote Controls 106 Using Troubleshooting Tools 117 Chapter 4 Dish Antenna Installation 119 Installing a DISH 500 Antenna 119 Installing a Multiple Dish DISH Pro System 125 DISH Pro Wiring Diagrams 128 Running Coaxial Cable 133 Chapter 5 Reference 135 Troubleshooting Tables 135 Device Codes 147 Appendix 153 Limited Warra...

Page 4: ...ty If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Use only attachments accessories specified by the manufacturer 12 Unplug this apparatus during lightning storms or when unused f...

Page 5: ...his can result in a risk of fire or electrical shock Never insert objects of any kind into the receiver through openings as the objects may touch dangerous voltage points or short out parts This could cause fire or electrical shock Make sure that the outdoor parts of the antenna system are grounded in accordance with local state federal and National Electrical Code NEC requirements Do not locate t...

Page 6: ...CONNECT TO THE BACK OF THE RECEIVER Use these labels to help remind you of the channel you should use to watch Satellite TV AFFIX THESE TO THE TV SET See Chapter 2 Receiver Description Installation Instructions for details on using these labels ...

Page 7: ...ss any of the action or you can record a program to watch later without a VCR Important Information About This Receiver Always handle the satellite receiver carefully Avoid excessive shock and vibration at all times as this can damage the hard drive If you have the receiver turned on and need to move it be sure to unplug the receiver and let it sit for at least 30 seconds before moving it Do not i...

Page 8: ...l Mode Dual Mode uses TV1 outputs to deliver programming to the nearby TV and TV2 outputs to deliver programming to the remote TV s While in Dual Mode you can use this two tuner satellite receiver to watch different programs in two locations Nearby TV Programming from the receiver is delivered to the TV near the receiver using short audio video cables Remote TV Programming from the receiver is del...

Page 9: ...Two remote controls come with your receiver An Infrared IR remote to control programming for the nearby TV This remote is labeled with a green number 1 which matches similar markings on the receiver output connections and the menus for the nearby TV An Ultra High Frequency Pro UHF Pro remote to control programming to a remote TV This remote is labeled with blue number 2 which matches the similar m...

Page 10: ... uppercase Example Press the SAT button Menus and options that appear on the TV screen are in bold type Example Open the Program Guide Select means to move the highlight to an on screen option or choice in a list and press the SELECT button on the remote control Example Select the Locks option Button sequences are shown in this convention button name button name button name Example Press MENU 6 1 ...

Page 11: ...ciated TV warranty coverage Moving DISH Network Logo Whenever the receiver s outputs are turned off using the remote control or front panel POWER buttons you will see the DISH Network logo moving around on your TV screen This feature is included with your receiver to assure you that the connections between your receiver and TV s is not lost Press the blank POWER or SELECT button on the remote cont...

Page 12: ...he receiver front panel to display the System Info screen Note The following screen is for example only Be sure to use the numbers on the System Info screen displayed on your TV 4 Call the Customer Service Center at 1 800 333 DISH 3474 A customer service representative will help you start DISH Network programming on your system and will discuss the various programming packages available 5 Choose a...

Page 13: ...r of basic satellite receiver features accessible directly from the remote control without using menus For more detailed information about each feature see Chapter 3 Using the System 1 Make sure the TV is on 2 Press the UP or DOWN ARROW button on your remote control to change channels 3 Press the RECALL button to go back to the last channel you watched 4 Press the THEMES LEFT ARROW button to open ...

Page 14: ...O button the information screen is transparent Press the INFO button again to make the information screen solid When you press the INFO button a third time the information screen closes 8 Press the CANCEL button to go back to watch the program 9 Press the BROWSE RIGHT ARROW button to open the Browse Banner The Browse Banner shows information on a program you re watching at the top and information ...

Page 15: ...een and to go back to watching a program Press SELECT to change to the highlighted channel Quick Tour of the Menus This tour guides you quickly through the basic features available through the Main Menu See Chapter 3 Using the System for more information about these and other features 1 Press the remote control MENU button to open the Main Menu Note DISH On Demand will be available with a future s...

Page 16: ...e to find and select a program to watch For now though go on with this tour 3 Press the MENU button to go back to the Main Menu 4 Press the 2 button to select the Themes and Search option on the Main Menu This menu allows you to search for programming by themes movies sports etc or by key words used in the program information 5 Press the MENU button to go back to the Main Menu ...

Page 17: ...ss to your DISH Network account to review your statement pay your bill upgrade programming and more 7 Press the 0 button to go back to the Main Menu 8 Press the 4 button to select the Dish Home option You can order channels check the news and weather and even play games 9 Press the 0 button to go back to the Main Menu ...

Page 18: ...you to apply password protected locks on programming based on rating or even on a channel by channel basis 11 Press MENU to go back to the Main Menu 12 Press the 6 button to select the System Setup option on the Main Menu Use this menu to set up the system the way you want 13 Press MENU to go back to the Main Menu ...

Page 19: ...he future up to nine days and those that occurred in the recent past 15 Press MENU to go back to the Main Menu 16 Press the 8 button to open the Preferences menu This menu allows you to set up your receiver to make it easier to use 17 Press 3 to open the Favorites menu This menu lets you to set up lists of your favorite channels 18 Press MENU to go back to the Main Menu ...

Page 20: ...rt up right where you left off without missing a minute of the program The following tour gives you an overview of the DVR features of your DISH Network satellite TV receiver For instructions on specific functions see Chapter 3 Using the System 1 Watch a program for just a few minutes 2 Press the PAUSE button to pause the program On some TVs the presence of fixed images for extended periods of tim...

Page 21: ... Press the VIEW TV button to go back right away to the live program 5 Press the SKIP BACK button to skip back about ten seconds in the program 6 Press the PAUSE button and then press the BACK button to reverse the program in slow motion Press the BACK button once to reverse the program 1 4 the speed as normal play Press the BACK button twice to reverse at normal speed As you press the BACK button ...

Page 22: ...E button and then press the FWD button to forward the program in slow motion When you press the FWD button once the program advances at 1 15 the speed of normal play Press the FWD button twice to forward at 1 4 as fast as normal play Press the FWD button three times to play the program at normal speed As you press the FWD button repeatedly the program advances faster up to its fastest speed ...

Page 23: ... for an explanation of the recording options 13 Select OK to start recording the program Notice the receiver s front panel RECORDING light turns on 14 If you want press the STOP button This stops the receiver from recording the program Notice the receiver s front panel RECORDING light turns off 15 Now if you want to take the time use the Program Guide to find another program set to start in the ne...

Page 24: ...on This opens the DVR Events menu on the TV screen 18 Use the remote control arrow buttons to highlight an event on the DVR Events menu it s OK to highlight an event you re recording 19 Press the remote control SELECT button to select the event you highlighted This opens a menu of info about that event 20 Press VIEW TV to return to your live programming ...

Page 25: ...atch now 2 Press SELECT to watch that program 3 Press the RECORD button 4 With Record Plus enabled see page 81 and the receiver in Dual Mode select TV2 5 Select OK 6 Press GUIDE on the remote Use the Program Guide to find another program that you want to watch now Select that program You are now watching one program while recording another 7 Press RECORD and select OK when the popup displays You a...

Page 26: ...ms Quick Tour of Picture in Picture PIP Your DISH Network receiver allows you to watch two different programs at the same time using Picture in Picture PIP This feature is available in Single Mode only see page 52 1 Press PIP The PIP window will open The program in the small box will be whatever is playing on the last channel you watched on TV2 in Dual Mode 2 Press SWAP on the remote The channel t...

Page 27: ...IP button again to make the PIP window larger 7 Press the POSITION button to move the PIP window around the TV screen 8 Press the PIP button to close the PIP window Satellite Television Satellite television uses satellites in a stationary orbit over the Earth to deliver television and audio programming This type of orbit enables the satellites to stay aligned over one place on the surface of the E...

Page 28: ...ct time of the year that this occurs varies depending on the location but it is near the beginning of spring and again near the beginning of autumn The period of solar interference lasts for a few minutes at about the same time everyday for a few days during the spring and autumn so do not be alarmed when it happens This is an unavoidable natural event for all television involving the use of satel...

Page 29: ...if the receiver is in Single or Dual mode see page 49 for details Buttons The buttons on the receiver give you some control of the receiver Most of the time you will want to use the remote controls that came with your receiver Mode Press the receiver MODE button to switch between Single and Dual mode see page 49 for details System Info Displays the System Info screen on the nearby TV Menu Displays...

Page 30: ...to your nearby TV if your TV has these connections Use an RCA type cable assembly to make the connection If the TV has only one input for this type of audio connect it to the right R phono RCA audio output on the receiver S Video Out The S VIDEO connection provides the highest quality video available to your nearby TV if your TV has this connection Use an S Video cable to make the connection If yo...

Page 31: ...1 69 Out The CH 21 69 OUT connection provides good quality video and stereo audio for the remote TV s Use a coaxial cable to make this connection to your home cable system Remote TVs connected to the home cable system can receive programming from this receiver output The CH 21 69 OUT connection is color coded yellow Note When connecting to the home distribution CH 21 69 OUT coaxial port you must m...

Page 32: ...e Antenna The REMOTE ANTENNA port receives UHF signals from the Remote Control 2 so that it can control TV2 menus from another room Connect the UHF antenna here and place it so that it does not touch anything If you do not connect the antenna you cannot use Remote Control 2 to control the receiver for TV2 menus and programming The REMOTE ANTENNA port is color coded green Telephone Jack The TELEPHO...

Page 33: ...e line of sight This remote control is identified by the green number 1 at the bottom of the remote control Remote Control 2 uses UHF Pro signals to Control TV 2 menus for the remote TVs in Dual Mode Control the satellite receiver in Single Mode with Shared View enabled as described on page 51 UHF Pro signals travel long distances and go through walls and other solid objects To use Remote Control ...

Page 34: ...and slide the cover off 2 If you are changing the batteries take out all of the old batteries 3 Put the new batteries in Make sure you match the plus ends with the plus markings on the battery case 4 Slide the cover back into place Low Battery Warning When you see a low battery warning message below the Program Banner the batteries in your remote control are weak and need to be replaced Attach a U...

Page 35: ...eceiver with the front panel power button and make sure the green TV1 indicator is lit 5 Turn on the nearby TV 6 Tune the TV to channel 3 7 You should see the Point Dish screen 8 If you do not see the Point Dish screen tune the TV to channel 4 Note If you want to change the channel that the CH 3 4 port provides to your TV see Changing the TV1 and TV2 Output Channels on page 37 9 If desired to remi...

Page 36: ... cord for the receiver 5 Turn on the receiver with the front panel power button and make sure the green TV1 indicator is lit 6 You should see the Point Dish screen Confirm Remote Control 1 Operation After the nearby TV has been connected to a TV1 output using one of the methods above do the following to confirm that the IR Remote Control 1 controls the receiver 1 Make sure that fresh batteries are...

Page 37: ...having this professionally installed Call DISH Network at 1 800 333 DISH 3474 Note When connecting to the home distribution CH 21 69 OUT coaxial port you must meet the FCC requirements in the Appendix To meet these requirements an in line coaxial attenuator has been included with your receiver and may need to be installed using the following guidance If connecting to your in home cabling system to...

Page 38: ...ected in step 3 Write that channel down in the blank provided in the margin by step 5 For example if the three channels you picked in the preceding step were air channels 60 61 and 62 pick channel 61 and write it in space provided in the margin by step 5 5 If your TV is in off air mode for the channels you picked in step 4 circle Air in the margin If your TV is in cable mode for the channels you p...

Page 39: ...r is on 12 Select the Modulator Setup MENU 6 1 5 With the Modulator Setup screen displayed on the nearby TV use Remote Control 1 to do the following a Under TV2 Out select either Air for off air channel numbers or Cable for cable channel numbers based on what you wrote down in step 5 b Under TV2 Out use the UP and DOWN ARROWS to change the modulator channel to the one you wrote in step 5 c Select ...

Page 40: ...le is capped or otherwise protected from the weather 19 Disconnect the cable coming from the receiver CH 21 69 Out port from the splitter If you do not know which cable this is go to the next step Otherwise go to step 21 20 If you have multiple TVs on the cable system do the following to determine which cable on the splitter is coming from the receiver If you have at least some picture on your TV ...

Page 41: ...2 From a remote TV use the Remote Control 2 arrow keys to move around the Point Dish screen If you are able to move around in the Point Dish screen you confirmed that Remote Control 2 is controlling the receiver Programming the Recover Button for a Remote TV Now that the channel for the CH 21 69 OUT to the remote TV s has been set the RECOVER button can be programmed to tune your TV back to this c...

Page 42: ...V2 programming The following instructions describe how to program the RECOVER button to tune your remote TV back to a selected channel Programming the Recover Button Channel 1 Program Remote Control 2 to control your remote TV using the instructions in Control Other Devices with the Remote Controls on page 106 2 Press and hold the TV mode button until all the other mode buttons light up and then l...

Page 43: ...n 21 and 69 Cable Mode Select a channel between 73 and 125 7 Select Done to save the changes 8 Change the channel on your TV s to match the channel s you selected 9 If desired to remind you of which TV channel to tune to get satellite programming place a channel sticker near or on your TV to indicate the correct channel 10 If you changed your TV 2 Out channel repeat Programming the Recover Button ...

Page 44: ... Run a telephone cable with a standard RJ 11 connector from the receiver s back panel Phone Jack to an active telephone connection Phone System Setup You must also set up the receiver for your telephone system touch tone or rotary and set a telephone number prefix if you need a prefix to make an outside call 1 Display the Phone System screen by pressing MENU 6 1 4 2 Select the Touch Tone or the Ro...

Page 45: ...tem See the wiring diagrams in Chapter 4 for appropriate receiver connections in your system Note If you are installing your receiver into a system with DISH Pro LNBFs and or switches you can have as much as 200 feet of cable between the LNBF and the receiver However you must use only RG 6 coaxial cables rated for 950 to 2150 MHz Some cables may say Swept tested for 2150 MHz If you have any doubt ...

Page 46: ...int Dish menu An Attention screen will open asking the mounting and positioning of your dish is complete with a Locked indication in the Point Dish screen If the answer is yes select Yes 9 After you select Yes the receiver will begin taking a software upgrade You will see a Warning that Vital program information will now be downloaded into your receiver You will also see a status bar showing the p...

Page 47: ...o the nearby VCR s tuner port 2 Connect a coaxial cable from the output on the VCR to the nearby TV s tuner port 3 Plug in and turn on the nearby VCR and TV 4 Set the VCR output to Channel 3 or 4 as set on page 37 5 Tune the nearby VCR and TV to Channel 3 or 4 as set on page 37 6 Place a TV1 channel sticker Channel 3 or 4 as set in step 5 on or near your nearby TV This sticker will remind you whic...

Page 48: ...r VCR to in step 6 8 Write the channel number you tuned your TV to in the previous step on one of the TV2 channel stickers Place the sticker on or near the TV This sticker will remind you which channel to use to watch satellite programming The stickers are located in the inside front cover of this guide Optional Connecting to an Off Air Antenna or Cable If you want to receive channels from an off ...

Page 49: ...ontrol TV1 use the instructions on page 46 to change the address To handle this situation you can change address on Remote Control 2 and the receiver as follows 1 Make sure you turn on the TV 2 Press the front panel SYSTEM INFO button to display the System Info screen The System Info screen shows the Secondary Remote Address Write down this address 3 Press and hold the SAT button on Remote Control...

Page 50: ... control s range try any or all of the following Place the receiver higher than all of the other equipment in your entertainment center Provide room above the receiver so that the antenna can be installed straight up If this is not possible tilt the UHF antenna at about a 30 angle Place the UHF antenna outside the entertainment center by using a coaxial cable to connect the antenna to the receiver...

Page 51: ... Optimize Your Remote Controls 1 Take the UHF antenna off of the receiver s back panel UHF Remote Antenna input 2 Put the attenuator onto the UHF Remote Antenna input 3 Put the UHF antenna onto the attenuator ...

Page 52: ...e going to use to control TV1 a Press and hold the SAT mode button about three seconds until all the mode buttons light up and then let go of the SAT button The SAT mode button will blink b Use the NUMBER PAD buttons to enter any number from 1 to 16 except for the number shown by the Secondary Remote Address The SAT mode button goes out after you enter each digit and then lights up again Write dow...

Page 53: ...ng MENU 6 1 8 on the remote control b Select Disable from the TV1 UHF Pro Setup screen c Select System Info to open the System Information screen 2 Perform the following with an IR remote control such as a Remote Control 5 0 as shown on the back of the remote that you intend to use to control TV1 a Press the RECORD button The Done button should be highlighted b Make sure the System Information scr...

Page 54: ...Chapter 2 Page 48 Receiver Description and Installation Notes ...

Page 55: ...ormation Dual Mode allows you to watch different programs in two locations Nearby TV Programming from the receiver is delivered to the TV near the receiver using short audio video cables Remote TV Programming from the receiver is delivered to a TV located in another room using existing in home coaxial cable Single Mode Single Mode delivers the same programming to all of the TVs connected to the sa...

Page 56: ...the lower right corner of the screen 2 Press the POSITION button to move the PIP window to a new location on the TV screen Each time you press the POSITION button the PIP window moves to another location 3 Press the SWAP button The channel that was shown in the PIP window will now be shown on the full screen 4 Press the PIP button again to enlarge the PIP window 5 Press the PIP button once more to...

Page 57: ...nable Shared View 1 Make sure the receiver is in Single Mode The SINGLE front panel indicator should be lit If not press the MODE button the receiver front panel 2 Press MENU 6 2 to open the Shared View screen This screen is used in Single Mode only 3 Select Enable View Note If you do not want to display programming on any other TV besides TV1 and you do not want Remote Control 2 to control the re...

Page 58: ... depending on which remote is being used ON or OFF Press the TV POWER button to turn the TV on or off Note You must program the remote to control your TV for the TV POWER button to work as described See page 106 for instructions Dual Mode Single Mode Indications DUAL MODE front panel indicator lights SINGLE MODE front panel indicator lights Recording The RECORDING front panel indicator lights to s...

Page 59: ...ructions Volume Button Press the minus side of the VOLUME button to lower the TV volume Press the plus side of the VOLUME button to raise the TV volume Note You must program the remote to control your TV for the VOLUME button to work as described See page 106 for instructions Guide Button Press the GUIDE button to open the Program Guide When the Program Guide is open press the GUIDE button to swit...

Page 60: ...e using Search See page 91 for instructions Select Button Press the SELECT button to select the option you highlight in a menu Recall Button Press the RECALL button to go back to the last satellite receiver channel you were watching Press it again to switch between the last two satellite receiver channels you were watching Info Button Program information Press the INFO button for more information ...

Page 61: ...nnel When the Program Guide is open you can skip ahead and then back a number of hours Just enter the number you want to skip ahead or back and then press the RIGHT or LEFT ARROW button Use these buttons to enter menu option numbers instead of highlighting the option and then pressing the SELECT button Use these buttons to enter numbers in a menu Highlight the place where you want to enter the fir...

Page 62: ...have accidentally changed the TV channel or video input It does not recover lost satellite signal See Chapter 5 Reference for troubleshooting information The following setup is required to use the RECOVER button The remote control must be set up to control the TV and if installed the VCR see page 106 If a VCR is installed make sure it is connected as shown on page 41 On a remote TV the RECOVER but...

Page 63: ...r satellite TV video If the RECOVER button is programmed to a specific channel see page 25 the RECOVER button will tune the TV to the specific channel for example channel 60 DVR Buttons Use these buttons to record or play back a DVR program See Using the DVR Features on page 85 for details PIP Button Press the PIP button to open the PIP window To make the PIP window larger press this button again ...

Page 64: ... a program or creating a favorites list Open and Close Menus You can open the menus in either of two ways Press the MENU button to open the Main Menu then open any of the other menus from the Main Menu Use the matching buttons on the remote control Open the Program Guide Tip In Dual Mode Remote Control 1 is used to control TV1 menus on the nearby TV Remote Control 2 is used to control TV2 menus on...

Page 65: ...ing in a menu for several minutes the menu automatically closes This will discard any changes you made and display the program you were watching Highlighting Menu Options To highlight a menu option use the remote control ARROW buttons to move the on screen highlight to the menu option When you do move the on screen highlight the option becomes amber The highlight is like the one that you may have ...

Page 66: ...tion If you do not want to save any changes select the Cancel option to discard all the changes made in the menu There are two types of lists A single choice list allows you to select only one choice at a time If you select another choice your previous choice is deselected A multiple choice list allows you to select more than one choice at one time If you select another choice your previous choice...

Page 67: ...mote Control NUMBER PAD Using the Virtual Keyboard Use the virtual keyboard letters to type the information Use the LEFT RIGHT UP and DOWN ARROWS to navigate around the keyboard Select the characters you want Using the Number Pad Use the letters above the NUMBER PAD on the remote control while the highlight is in the field For example when looking for the channel and times to watch Rudy Fremmel Pr...

Page 68: ... View programs The Program Guide shows which Favorites List is active If the All Chan list is active the Program Guide shows all of the channels available from DISH Network If the All Sub list is active the Program Guide displays only the channels in your subscription When another list is active the Program Guide displays only the channels in that list For more information see Using Favorites List...

Page 69: ...ress the PAGE UP or PAGE DOWN button to scan page by page through the listing of channels Scroll by time Enter the number of hours that you want to skip using the NUMBER PAD buttons Then press the LEFT or RIGHT ARROW button Scroll by day Press SKIP FWD to scroll ahead in the Program Guide 24 hours each time you press the button After you skip ahead at least one day in the Program Guide press SKIP ...

Page 70: ...grams are available without changing the program that you are watching The receiver displays information on the program you are watching at the top and Browse Banner information at the bottom of the TV screen Note If the All Chan Favorite List is active the Browse Banner displays all the channels If the All Sub list is active the Browse Banner displays only the channels in your subscription If a F...

Page 71: ... to highlight the next programs Press the LEFT ARROW button to return to the current program 4 Close the Browse Banner by doing one of the following Press the SELECT button to watch the program Press the VIEW TV or CANCEL button to close the Browse Banner without changing the channel Tip When using the Browse Banner do you want to know when the movie you re about to watch was made Press the INFO b...

Page 72: ... and BACK to enhance your viewing experience The following are details about this important feature You can repeatedly watch a rented program for the period of time for example 24 hours listed Rented programs cannot be saved to the DVR Events list The Play List shows you how much time you have remaining on your DISH On Demand Programs You can use Pay Per View Locks and Ratings Locks to control the...

Page 73: ...channels as you wish Your favorite channels can be grouped into no more than four lists for both TV1 and TV2 in Dual Mode For example one Favorites List could have 100 channels and a second list only 10 Or all four lists four for TV1 and four for TV2 could have 50 channels each When you make a Favorites List active the Program Guide displays only the channels in that list Also the receiver skips c...

Page 74: ...Favorites 2 Select the Favorites List that you want to create or change Note You cannot modify the All Chan or All Sub lists 3 Select Modify List 4 In the Channels list highlight a channel you want to add to the Favorites List 5 Press SELECT to add the highlighted channel to the Favorites List A dot appears next to the channel 6 Repeat steps 4 and 5 until you have added all the channels that you w...

Page 75: ...on repeatedly to scan through all the available lists Note This works only if you have added channels to the Favorites List If you have not created any Favorites List pressing the GUIDE button switches the receiver between the All Chan and All Sub Using Timers and Recordings A timer is your instruction telling the satellite receiver the programs you want to view in the future For most DVR timers y...

Page 76: ...rogram once good for movies sporting events etc Weekly Records a program once a week at that time on that channel Daily Records a program once a day at that time on that channel Monday Friday Records a program once a day Monday through Friday at the selected time on that channel DISH Pass Records programs on all channels default or a specific channel based on your specific criteria See page 77 for...

Page 77: ... on all options screens Protect Event Prevents your programs from being erased when the receiver fills up Set Channel Select a specific channel Start Early Select this option if you want to begin recording a few minutes early End Late Select this option if you want to continue recording after the scheduled program ending Note DVR Timers set for sporting events automatically have a late end time of...

Page 78: ...if applicable See Reasons Why Timers Are Skipped Reasons Why Timers are Skipped If a timer is skipped the reason is stated on the Timers List Priority This timer had a lower priority than other events being recorded at the time User A user chose to skip that timer Duplicate event There is already another timer set to record that program Event exists in DVR The program was already recorded and can ...

Page 79: ... If the receiver is off when a timer is scheduled the receiver will DVR Remain off but will record the scheduled Auto Turn on for the event Reminder Turn on at the scheduled time After a period of time if you do nothing the receiver will turn off Special Considerations When Using Timers For Locked Programs You must enter the receiver password before you can create an automatic timer You can create...

Page 80: ...d late settings To change the start early end late setting you must select the event within the Timers List If the program is a DISH Pass timer you cannot change the start early or end late times on an individual program it must be changed on the DISH Pass timer from the Timers List Press PAGE UP to see the previous days timers Review these timers if you want to see the result of your timers e g i...

Page 81: ...ys 3 Select the Timer Frequency see page 70 for more details 4 Select a Timer Type see page 70 for more details 5 Select Options see page 71 for more details 6 Select Set Priority if you would like to change the priority of the timer see page 70 for more information 7 Select Create Timer to finish making the new timer Tip Remote Control 1 is used to control TV1 menus on the nearby TV Remote Contro...

Page 82: ...imer Type see page 70 for more details 6 Select Options see page 71 for more details 7 Select the channel Use the UP DOWN ARROWS PAGE UP DOWN or NUMBER PAD to find the channel 8 Select Edit Time 9 Set the Start Time and End Time include AM PM for each 10 Set the Date 11 Select Done 12 Select Create Timer Tip Use the PAGE UP and PAGE DOWN buttons to scroll quickly through the channel list Tip You c...

Page 83: ...er will automatically set a timer to record that movie for you Note DISH Pass recordings may fill the hard drive quickly If you have other timers you know you don t want to be recorded over choose Protect on those important programs 1 Press MENU 7 2 Select DISH Pass 3 Select the Search Method Title Search for programs by title Info Search for programs whose descriptions or titles contain key words...

Page 84: ...lowing Change your DISH Pass search term s to be more specific Select Exact Match with the Title or Info Choose DISH Pass when you select a future program within the Program Guide Browse Banner or Search This will enter the program s exact title 8 Select Done Deleting a Timer When you no longer need a timer you can delete it 1 Press MENU 7 to open the Daily Schedule screen 2 Select Timers to displ...

Page 85: ...the receiver is in Single Mode The front panel of the receiver has an indicator that is marked Single Note If someone is using the TV2 outputs you will see the following popup on the nearby TV warning you that you are about to disrupt the use of the TV2 outputs 2 Press GUIDE to open the Program Guide Find a program you want to watch now 3 Press SELECT to watch that program 4 Press the RECORD butto...

Page 86: ...he popup displays You are now recording two programs at the same time 7 Press DVR on the remote control The DVR Event screen will open You should see the two programs that are recording indicated by the red dot next to the listings 8 Select a program that you recorded earlier one that is not recording now then select Start Over 9 You should now be watching a pre recorded program while the receiver...

Page 87: ... The following instructions describe how to enable Record Plus 1 Press MENU 8 6 to open the Record Plus screen 2 Highlight the Activation option 3 Use the UP or DOWN ARROW button to set the Activation option to Enable 4 Highlight the Record Preference 5 Use the UP or DOWN ARROW button to set the Record Preference option to TV2 or TV1 Recording Events with Record Plus When you have Record Plus enab...

Page 88: ...ording Manually The receiver will record until you press STOP Extend End Time You can set the stop time for the recording Create a Recurring Timer You can set up a timer like the one described in Setting Up an Automatic Event Timer Record the Entire Event The receiver stops recording at the end of the event This selection is available only if the receiver was tuned to the channel at the beginning ...

Page 89: ...ng indicated by the red dot next to the listings 8 Select a program that you recorded earlier one that is not recording now then select Start or Start Over 9 You should now be watching a pre recorded program while the receiver is recording the other two events programs Dual Mode without Record Plus While in Dual Mode you can set up the satellite receiver to record from TV1 and TV2 at the same time...

Page 90: ...ding now 4 Press DVR on the remote control The DVR Event screen will open You should see the program that is recording indicated by the red dot next to the listings 5 Select a program that you recorded earlier one that is not recording now then select Start Over 6 You should now be watching a pre recorded program while the receiver is recording the other events programs ...

Page 91: ...it paused On some TVs the presence of fixed images for extended periods of time may cause them to be permanently imprinted on the screen Consult your TV user guide for information on whether this is a problem for your TV what operating viewing restrictions apply to avoid this problem and associated TV warranty coverage Note For a live program the on screen pause timer shows how long you ve paused ...

Page 92: ...utton to skip back about ten seconds in a recorded program Press this button again to skip back again Press the PAUSE button and then press the SKIP BACK button to reverse the recording one frame at a time Press the SKIP AHEAD button to skip ahead about 30 seconds in the program Press this button again to skip ahead again Press the PAUSE button and then press SKIP AHEAD to advance the recording on...

Page 93: ...m Press the remote control s STOP button When you press the RECORD button the receiver stops recording at the end of the program You can use an Event Timer to start and stop the recording Use Quick Record to set a one time DVR event timer for a future program Set an automatic DVR event timer to record a future program that comes on each day or each week Set a manual DVR event timer to make a futur...

Page 94: ... sort your DVR Events by Alphanumerics Movies Series Specials Sports Date Length or Protected Edit You can edit or delete DVR Events Timers When you select the Timers option the Timers screen opens While Playing Back or Recording an Event Press the PAUSE button to pause the play back Press this button again to go on with the play back On some TVs the presence of fixed images for extended periods o...

Page 95: ...Also press this button to switch from fast forward or reverse back to normal play back Press the SKIP BACK button to skip back about ten seconds in the event Press this button again to skip back again Press the PAUSE button and then press the SKIP BACK button to reverse the recording one frame at a time Press the SKIP AHEAD button to skip ahead about 30 seconds in the event Press this button again...

Page 96: ... On the event s information menu select the Start option The receiver begins to play back the event 8 When the play back is done stop the VCR Using Themes and Search The Themes and Search feature of your receiver makes it easy to find programs to watch This menu allows you to search for programming by themes movies sports etc or by key words used in the program information Themes You can list and ...

Page 97: ...nt Timer menu See Using Timers and Recordings on page 69 for more information Search 1 Open the Search screen by doing one of the following Press the POUND button on the remote control While watching a program press the LEFT ARROW button to display the Themes and Search menu The select Search Press the MENU button and then select the Themes option to display the Themes and Search menu The select S...

Page 98: ... ARROW buttons to scroll through the results Use the PAGE UP and PAGE DOWN buttons to scroll a page at a time Select Page Up or Page Down to scroll a page at a time 7 Select one of the programs to watch or select Done to close the Search Results screen Note If you select a program that is on now the receiver tunes to that program If you select a program that is on in the future you will have to se...

Page 99: ...g the TV2 menus The section below applies to locks set by either TV1 or TV2 menus Locks set for TV1 programming are separate from locks set for TV2 programming How to Set Locks A Two Step Process 1 Create the locks that you want 2 Lock the receiver When the receiver is locked anyone who wants to access locked items must enter the password When you unlock programming delivered by the TV2 outputs to...

Page 100: ...ord If you forget your password you will need to speak with a Customer Service Representative If you have a Personal Identification Number PIN you will need to give it to the Customer Service Representative See page 101 for information on PINs 1 Press the MENU button to display the Main Menu 2 Select the Locks option to display the Locks menu Note If the receiver displays a message prompting you t...

Page 101: ...nfirm the password by re entering it All the locks you have set are now in effect Creating or Changing Rating Content Code Locks You can lock programs by rating These locks apply to Pay Per View and DISH On Demand programs when available as well 1 Press the MENU button 2 Select the Locks option 3 If the receiver is locked enter the password using the number pad buttons The receiver displays stars ...

Page 102: ...ew channels 1 Press the MENU button 2 Select the Locks option 3 If the receiver is locked enter the password using the number pad buttons The receiver displays stars as you enter the digits of the password When you enter the fourth digit of the password the receiver highlights the OK option Press the SELECT button 4 Select the Channel Locks option 5 Highlight the channel that you want to lock If n...

Page 103: ...r unlock the front panel 5 Select the Yes option 6 To activate the front panel lock you must lock the receiver Locking and Unlocking Pay Per View Channels and DISH On Demand This locks all Pay Per View channels and DISH On Demand when available You also can lock one or more Pay Per View channels by using channel locks or rating locks 1 Press the MENU button 2 Select the Locks option 3 If the recei...

Page 104: ...uttons 1 Press the MENU button 2 Select the Locks option 3 If the receiver is locked enter the password using the NUMBER PAD buttons The receiver displays stars as you enter the digits of the password As soon as you enter the fourth digit of the password the receiver highlights the OK option Press the SELECT button 4 Select the Hide Adult or Show Adult option Changing the Receiver Password 1 Press...

Page 105: ...tion 3 Press the SELECT button 4 Select the Change Password option 5 Enter the current password using the number pad buttons As soon as you enter the fourth digit of the password the receiver highlights the OK option 6 Press the SELECT button ...

Page 106: ... option to change the password 9 Enter the new password again for confirmation using the NUMBER PAD buttons The receiver displays stars as you enter the digits of the password As soon as you enter the fourth digit of the password the receiver highlights the OK option Press the SELECT button 10 Memorize the new password From now on you must enter this password to lock or unlock the receiver ...

Page 107: ...ssword set on your receiver If you forget your PIN the representative may ask for more information to make sure that you are authorized to make changes to your account Using Caller ID Caller ID displays on your TV the names of people as they call you if you subscribe to Caller ID from your local phone company To use this feature make sure you have a phone line connected to the receiver and that th...

Page 108: ...lt Settings Note Resetting the receiver to factory default settings discards all Favorite Lists except the All Chan and All Sub lists Note If you have set any locks on the receiver and the receiver is locked these locks will be kept If the receiver is unlocked any such locks will be lost You cannot reset the receiver to default settings to discard a password you have forgotten Only a Customer Serv...

Page 109: ... some programs An alternate language may not be available for all programs Some programs such as movies show at the start whether an alternate language is available An alternate language applies only to the audio part of a program and does not change the language used in the menus displayed by the receiver 1 Press the MENU button 2 Select the Preferences option 3 Select the Alternate Audio option ...

Page 110: ...ital decoder to the receiver s back panel Digital Audio Output using an optical cable available at consumer electronics stores 2 Press MENU 6 7 to open the Dolby Digital screen 3 Select one of the following optical output options Dolby Digital PCM Select this option only if the stereo system or amplifier can decode both Dolby Digital and Linear PCM signals Dolby Digital Only Select this option if ...

Page 111: ...uttons to select Enable or Disable Note If you disable this feature no new Program Guide or DISH On Demand information will be available until the receiver is turned off 4 Highlight the Time Set option 5 Use the NUMBER PAD buttons or the UP and DOWN ARROW buttons to set the time 6 Highlight the AM PM option 7 Use the UP and DOWN ARROW buttons to select AM or PM 8 Select Done to save the changes an...

Page 112: ...u ve made to this feature Control Other Devices with the Remote Controls This section describes how to use Remote Control 1 or Remote Control 2 to control with a TV a VCR or other devices For information on how to use the remote to control the receiver see Using the Remote Controls on page 49 You can set up both remote controls to control the satellite TV receiver and up three other devices each T...

Page 113: ... the remote to control a TV a VCR a DVD player a tuner or an amplifier To use the remote to control other devices you must first program it to control these other devices You can do this by either following the instructions in Set Up the Remote Control below or the Scan for Device Codes procedure described on page 109 If you are programming the remote to control a combination device such as a TV V...

Page 114: ...und in step 2 6 If you want to program limited mode press 1 If not skip to step 7 See Limited Mode for more information 7 Press the POUND button If you entered the code correctly the mode button flashes three times 8 Press the blank POWER button to turn off the device If the device does not turn off go to step 10 If the code works the device should turn off 9 Turn the device back on and try some o...

Page 115: ...sh 3 For AUX mode only Press 0 for a second TV Press 1 for a second VCR or DVD player Press 2 for a tuner or amplifier This step is for programming which kind of device that should be programmed in AUX mode If you re not programming in AUX mode skip to step 4 4 For AUX mode only Press the STAR button 5 Press the blank POWER button This puts your remote in the scan mode 6 Press the UP or DOWN ARROW...

Page 116: ...e number for each digit of the device code with a pause between the groups of flashes A quick flash is for zero For example if the code is 570 the mode button flashes five times pauses flashes seven times pauses and flashes once quickly For AUX mode The first group of flashes tells you what the AUX mode controls A quick flash zero before the three digit code is for a TV one regular flash is for a ...

Page 117: ...he TV See Set Up the Remote to Control Other Devices beginning on page 107 Then you must press the TV mode button to set the remote to TV mode The TV mode button lights for two seconds to show you ve set the remote to TV mode Make sure you keep the remote in TV mode to use the buttons described here Note You can set up the remote to control a second TV in AUX mode the same way it controls the firs...

Page 118: ...the RECALL button to go back to the last TV channel you watched Press it again to switch between the last two TV channels you watched Number Buttons Use the NUMBER buttons to directly enter a different channel Note These buttons do not change the channels on the TV if the remote control is in limited mode Control a VCR or a Second VCR or a DVD Player Only the buttons described here control a VCR o...

Page 119: ...e Remote to Control Devices beginning on page 107 Note You must set the remote to VCR mode to set it up to control a DVD player Once you do this you must set the remote to VCR mode to control a DVD player TV Video Button Use the TV VIDEO button to switch the VCR between its TV mode and its VCR mode see your VCR user s manual for information Power Button Press the blank POWER button to turn the VCR...

Page 120: ...te If you are using the remote control in limited mode the VCR will not change channels Control a Tuner or Amplifier Only the buttons described here control a tuner or amplifier Some of the buttons described here may not control your tuner or amplifier Please see the user s manual that came with your tuner or amplifier for more information AUX Mode Button You must first set up the remote to contro...

Page 121: ...on or off Mute Button Press the MUTE button to turn the sound off or on Volume Button Press the VOLUME button to raise or lower the volume Up and Down Arrow Buttons Use UP and DOWN ARROW buttons to change channels on the tuner or amplifier Select Button The SELECT button works as the INPUT SELECT button for the tuner or amplifier ...

Page 122: ...e AUX mode button for three seconds and then release it The AUX mode button will blink 2 Press the POUND button 3 Press the plus side of the VOLUME button 4 Press the 0 number button 5 Press the POUND button The AUX mode button flashes three times 6 Press the SAT mode button 7 Press the plus and minus sides of the VOLUME button The device s volume changes and the AUX mode button lights instead of ...

Page 123: ... come back on When you reset your receiver your receiver may have to download an updated Program Guide If this is the case it may take longer for the receiver to come back on Diagnostics The Customer Service Representative may ask you to open the Diagnostics screen Remember to have an active phone line connected to your receiver 1 Press MENU 6 3 The Diagnostics screen shows you various tests the C...

Page 124: ...om of the screen tells you the signal strength Green is a good signal while red indicates the signal is not acceptable or is from the wrong satellite 2 Select Check Switch to display the Installation Summary screen The Installation Summary screen tells you if you are receiver signals from the satellites and which multi dish switches you have installed if any 3 Select Test only if directed by the C...

Page 125: ...location and the skew angle 1 Make sure that the batteries are fresh in both remote controls and are installed properly If needed make sure that the remote is in SAT mode to control the satellite receiver 2 Make sure your satellite receiver is connected to your TV s and confirm that the remote controls are controlling the menus properly using the instructions in Chapter 2 Turn ON the television an...

Page 126: ...umped out of adjustment Keep in mind that physical and environmental conditions can block your satellite dish s ability to receive a clear satellite signal The conditions to be aware of are Eaves and overhangs on your building or house wind plant growth and deterioration of the mounting surface Never mount to a tree or a public utility pole 3 Align the top part of the mast so that it is absolutely...

Page 127: ...he red edge with the required angle from page 119 on the elevation scale Tighten the elevation bolts but do not tighten the pivot bolt at this time 7 Slide the dish assembly down onto the mast Make sure the pivot bolt rests on the top of the mast Turn the dish assembly so that it points in the general direction of the satellites using the azimuth angle from page 119 8 Thread two RG 6 coaxial cable...

Page 128: ...ons are made using waterproof F connectors 9 Attach the Y bracket using the Y bracket screw 10 Connect the RG 6 cables from the two SATELLITE IN connections on the back of the receiver directly to the two ports of the DISH Pro Twin LNBF as shown below Be sure there are no multi dish switches between the LNBF and the receiver Tighten all of the coaxial cable connections only by hand If you use a wr...

Page 129: ...ows 119 under Satellite If not move the highlight to 119 and press either the UP or DOWN ARROW Note The signal strength bar is used to help you aim the dish by showing the strength of the signal you are receiving Look at the signal strength bar while you aim the dish Note Don t stand in front of the dish while you aim it because your body will block the satellite signal After you adjust the aim le...

Page 130: ...tion from both satellites Select the Check Switch option When the Check Switch menu opens select Retest The receiver shows you a message that it is checking the system When the procedure is finished you will see an Installation Summary screen This screen may look different than the one shown below Satellite 119 in Port 1 and 110 in Port 2 Transponder All twice This is OK and does not indicate a pr...

Page 131: ...ou are installing other DISH Pro or DISH Pro Plus receivers be sure to run Check Switch on all of them and allow them to take the necessary software upgrade Installing a Multiple Dish DISH Pro System Note You cannot use DISH Pro LNBFs and switches those marked with the DISH Pro logo with Legacy switches and LNBFs those without the DISH Pro logo You must install your DISH antenna system with either...

Page 132: ...ctions on the receiver to two available ports on the switch es 7 Connect the LNBF on the dish antenna to LNBF port 1 on the switch es using RG 6 cable 8 Select Check Switch from the Point Dish menu When the Check Switch screen opens select Retest 9 When Check Switch is complete you will see an Installation Summary screen similar to the one shown next It will show a connection Conn next to satellit...

Page 133: ...u will see the Installation Summary screen again This time you should see confirmation for all satellites your dishes are pointed at and Satellite reception verified You should also see that the switch es in your system has been correctly identified Refer to the DISH Pro wiring diagrams for examples of installation summary screens 14 Press CANCEL to exit this menu and then Done to exit the Point D...

Page 134: ...the Installation Summary screen should look similar to the one shown below This diagram leaves out grounding to be clear Make sure you ground the system per the National Electrical Code NEC and all local electrical codes Note Each cable carries both the 119 and 110 signals after you use each receiver to check the setup To two DISH Pro Receivers or one DISH Pro Plus Receiver ...

Page 135: ...mmary screen should look similar to the one shown below This diagram leaves out grounding to be clear Make sure you ground the system per the National Electrical Code NEC and all local electrical codes Note Each cable carries both the 119 and 110 signals after you use each receiver to check the setup To four DISH Pro Receivers or two DISH Pro Plus Receivers ...

Page 136: ...up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below This diagram leaves out grounding to be clear Make sure you ground the system per the National Electrical Code NEC and all local electrical codes To four DISH Pro Receivers or two DISH Pro Plus Receivers ...

Page 137: ...d Two DISH Pro 21 Switches When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below This diagram leaves out grounding to be clear Make sure you ground the system per the National Electrical Code NEC and all local electrical codes ...

Page 138: ... 21 Switches When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below This diagram leaves out grounding to be clear Make sure you ground the system per the National Electrical Code NEC and all local electrical codes ...

Page 139: ...s in the wall or roof of your building make sure that there are no wires or pipes in the area of the holes If you are not comfortable doing this contact a professional in your area Make sure that you follow all safety instructions and building codes 3 Locate each receiver inside the building against or near an outside wall Then drill a hole through the outer wall to pass a cable inside the buildin...

Page 140: ...Chapter 4 Page 134 Dish Antenna Installation Notes ...

Page 141: ...oblem Read the What s Happening column until you find the problem Read the information in the Possible Reason column Try each of the suggested solutions in the What to Do column 3 Sometimes resetting the receiver can fix a minor problem See Resetting Your Receiver on 117 4 For more information call the Customer Service Center at 1 800 333 DISH 3474 or see www dishnetwork com Note Before calling th...

Page 142: ...cable connections are tight and dry for outdoor cables If this does not work do the Check Switch test 005 The receiver may not yet have been authorized via the satellite signal The satellite dish may have moved so that it is no longer picking up the satellite signal The cable connections may have loosened or have moisture inside There may be an interruption of the satellite signal If you have auth...

Page 143: ... green and displays the word Locked If not contact your installer to re aim the satellite dish If you have not authorized the receiver call the Customer Service Center for help 026 The receiver may have temporarily lost the satellite signal Wait a few minutes to see if the message is removed Make sure that all required cables are in place and check that all cable connections are tight and dry for ...

Page 144: ...u may have DISH Pro Adapter installed on a DISH Pro receiver May have a non DISH Pro switch or LNBF or incompatible accessory device in the system Check all cable connections in your system and run Check Switch again Make sure cable length between receiver and DISH Pro Twin does not exceed 200 feet Rerun check switch Make sure cable is rated for 2150 MHz Rerun check switch Remove the DISH Pro Adap...

Page 145: ...DC power What Is Happening Possible Reason What to Do You cannot find the remote control N A Use the receiver front panel Control Buttons to control the receiver until you find the remote If the remote control is permanently lost or too damaged to use call the Service Center to order a replacement When you press a button on the remote control the receiver does not do what you expect The remote con...

Page 146: ...IR cable on the extender that sends the signal to the receiver may not be right in front of the IR sensor on the receiver front panel You are using Remote Control 2 which does not transmit IR signals Make sure that the extender that receives the signal from the remote control is facing the right way so that the IR sensor can receive the remote control signals Make sure that the IR cable on the ext...

Page 147: ...he same channel as the TV using the Modulator Setup screen If the TV is receiving the signal through the in home cabling system from the CH 21 69 output on the receiver make sure the TV is tuned to the same channel as indicated in the receiver Modulator Setup screen Make sure that the TV brightness and contrast are adjusted correctly Make sure that the TV is connected properly to the receiver Make...

Page 148: ... manual for the correct TV input to use for the signal output from the receiver Enable Shared View see page 51 What Is Happening Possible Reason What to Do In the Program Guide some channels have a red background Red means that you have not bought the program You must buy a channel before you can tune the receiver to it If you want to buy a channel call the Customer Service Center at 1 800 333 DIS...

Page 149: ... retry entering the channel number you want Press the remote control RECALL button to return to the previous channel number You are scanning up or down through the channels and the receiver is skipping channels that you know you have bought If a Favorite List other than All Chan is applied the receiver will skip channels that are not on the applied list If you have set up the locks to hide adult c...

Page 150: ...nect the receiver to an active telephone connection at all times If you install two or more receivers you must connect each receiver to an active telephone connection at all times Review your Pay Per View purchases to check the credit limit You find that you are not able to cancel a Pay Per View program You ordered a Pay Per View program and then decided not to watch it You cannot cancel an order ...

Page 151: ...r resend the FAX or modem transmission What Is Happening Possible Reason What to Do You try to set up an event timer and the receiver displays a message noting that the program is locked You must enter the password before you can create an event timer for a locked program To be able to set up an event timer for the program first enter the password You try to set up an event timer and the receiver ...

Page 152: ...e hour You find the receiver didn t on demand record a program Maybe you didn t press the remote control RECORD button while you watched the program or set an Event Timer to record it Maybe the receiver ran out of room to on demand record the program You may have had a signal outage caused by bad weather during the recording To on demand record a program you must either press the remote control RE...

Page 153: ... 667 668 670 673 676 681 690 691 698 701 715 716 725 728 742 Goldstar 505 523 526 545 546 566 573 652 653 654 655 656 658 659 660 664 665 670 671 678 693 730 747 Gradiente 660 671 Granada 627 670 671 Grundig 670 673 Hallmark 627 652 654 659 Harmon Kardon 561 659 Hinari 534 TV Codes Hitachi 523 526 548 549 553 554 555 585 597 626 636 638 643 648 652 654 655 665 668 669 670 672 673 702 718 726 Infin...

Page 154: ...1 Sampo 506 519 652 654 658 663 664 665 698 730 746 Samsung 505 506 516 523 526 566 573 612 627 647 652 653 654 655 656 658 659 664 665 667 669 670 679 680 704 717 730 738 Sansui 754 Sanyo 542 590 652 683 SBR 566 Schneider 566 Scott 526 534 537 541 600 652 654 655 657 661 662 665 670 677 682 696 701 Sears 523 534 542 563 590 595 601 604 617 627 631 635 645 646 650 652 654 656 659 661 668 670 682 6...

Page 155: ...77 681 NAD 573 NEC 562 581 592 594 600 602 674 677 682 683 Nikko 676 Noblex 675 Olympus 678 Optimus 676 687 Optonica 585 Orion 506 684 687 Panasonic 523 554 598 614 628 633 678 679 684 685 688 747 Pentax 592 595 677 680 683 686 Pentex Research 594 Perdio 588 Philco 554 678 679 686 Philips 554 556 585 678 684 Pioneer 562 573 574 575 576 600 674 680 Portland 546 677 Proscan 605 607 Proton 685 Quasar...

Page 156: ...Pioneer 665 718 719 Proscan 720 Qwestar 721 723 RCA 627 650 666 690 742 749 Sampo 724 Samsung 651 652 667 668 691 740 741 Sansui 725 754 Sanyo 643 726 Sharp 669 727 746 Sherwood 728 Sony 617 644 645 670 671 729 730 731 Sylvania 658 Teac 732 Technics 733 Techwood 664 Toshiba 616 646 647 672 735 736 750 Yamaha 737 738 739 Zenith 648 673 Tuner Amplifier Codes Aiwa 636 641 656 687 718 720 724 775 726 ...

Page 157: ...V mode and then in VCR or AUX press 1 before entering the DVD code mode Technics 643 644 652 742 746 Toshiba 710 Yamaha 663 730 731 732 733 745 747 DVD VCR Codes Go Video 692 693 JVC 689 RCA 690 Samsung 667 691 TV DVD Codes Aiwa 751 Broksonic 752 Konka 753 Panasonic 734 RCA 749 Sansui 754 Toshiba 750 Tuner Amplifier Codes ...

Page 158: ...Page 152 Chapter 5 Reference Notes ...

Page 159: ......

Page 160: ...ific channel and tell the satellite receiver how often you want to record that program A recording is the actual program available for you to watch because of the DVR timer you set DVR recordings are listed in the DVR Events screen which you can find quickly by pressing the remote control s DVR button Timer Types There are three types of timers DVR Records an event for later viewing Auto Automatic...

Page 161: ...Schedule then you ll have an option to Skip or Restore as applicable for that timer Daily Schedule The Daily Schedule lists the timers that are planned for today tomorrow and those that occurred in the recent past Use the Daily Schedule to Review today s timers You can choose to skip a scheduled timer or restore a timer that was not planned to occur perhaps because of a conflict with another progr...

Page 162: ...arts a Recording For two minutes before an event timer starts a recording the receiver may display a digital countdown on the TV screen This symbol disappears when the program begins While the symbol is displayed you may do one of the following Press the remote control Cancel button to clear the symbol from the TV screen This does not stop the recording from starting Press the remote control Info ...

Page 163: ... Event Timer Performance when the Receiver is Off If the receiver is OFF when a timer is scheduled the receiver will Remain OFF but record the scheduled DVR event Turn ON for an Auto Tune event Turn ON for a Reminder event After a period of time if you do nothing the receiver will turn OFF SETTING UP A TIMER You can create a timer for a future event The following instructions explain the simplest ...

Page 164: ...rch criteria You can use the keyboard shown on the screen or you can use the Number pad on the remote control 5 Select Create Timer When the receiver has completed your search the Timer Schedule will display the results 6 Select Set Priority if you would like to change the priority of your DISH Pass 7 Select Options if you d like to change any of the following Protect Event Prevents your programs ...

Page 165: ... EPG is updated Adjust your search terms and method To adjust your search delete the unwanted DISH Pass timer and try the following Change your DISH Pass search term s to be more specific Select Exact Match with the Title or Info Choose DISH Pass when you select a future program within the EPG Browse Banner or Search This will enter the program s exact title When you select Info for your search it...

Page 166: ...tment of any consumer electronic devices remote control batteries signal reception problems loss of use of the system or unused programming charges due to system malfunction This warranty does not cover cosmetic damage damage due to lightning electrical or telephone line surges battery leakage fire flood or other acts of Nature accident misuse abuse repair or alteration by other than authorized fa...

Page 167: ...arges may apply outside of the continental US This fee will be charged to your billing account or your valid credit card If you do not ship the defective equipment to EchoStar within ten days after receiving the replacement your billing account or credit card will be charged the market price of the replacement If you return the defective equipment after ten days you will receive a full refund less...

Page 168: ...our programming selection at any time by notifying us A fee may apply to such changes Change of Service Fee In addition you may be charged a fee Service Access Fee if you fail to subscribe to one of DISH Network s basic programming packages which include America s Top 60 America s Top 120 America s Top 180 DISH Latino or DISH Latino Max C Programming Availability Certain Services transmitted by us...

Page 169: ...rstand and agree you will not be entitled to any refund because of a change in the contents of any programming programming packages or other Services previously offered H Multi Month Subscriptions For multi month subscriptions you may downgrade the Services only at the time of renewal You may not downgrade the Services during the term of the multi month subscription I Fees for Receivers that Indep...

Page 170: ...nal Outlet Programming Access Fee monthly per receiver 4 99 Late Payment Fee 5 00 Change of Service Fee 5 00 Duplicate Billing Statement Fee 2 00 Overnight Delivery Fee 18 00 Restart Fee 25 00 Returned Payment Fee 25 00 Service Access Fee monthly 5 00 Offset Fee 2 00 Ledger Request Fee 5 00 Pay Per View Automated Fee 1 00 Pay Per View Fee 5 00 3 CANCELLATION OF SERVICE A Your Service will continue...

Page 171: ...quipment from DISH Network the terms and conditions of the lease agreement shall apply in addition to the terms and conditions of this Agreement Such Equipment shall at all times remain the sole and exclusive property of DISH Network and we will have the right at our discretion to replace it with new or reconditioned equipment and to remove or require the return of the equipment upon termination o...

Page 172: ...re subject to amendment modification or termination if required by such regulations or laws If any provision in this Agreement is declared to be illegal or in conflict with any law or regulation that provision may be deleted or modified without affecting the validity of the other provision D Other This Agreement is in addition to any other written agreement between You and DISH Network including w...

Page 173: ...f this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer Compliance Information Statement EchoStar Technologies Corporation 94 Inverness Terrace East Englewood CO 303 706 4000 declares that This device complies with Part 15 of the FCC Rules Operation is subject to the following two c...

Page 174: ...one Line 38 D Daily Schedule 72 74 Default Settings 102 Deleting a Timer 78 Device Codes DVD Players 150 DVD VCR 151 Tuner Amplifier 150 TV 147 TV DVD Combo 151 TV VCR 150 VCR 148 Diagnostics 117 Digital Audio Out 25 Dish Antenna 39 119 DISH Button 55 Dish Home 11 dish home Interactive TV 55 DISH On Demand 14 66 97 DISH Pass 77 DISH Pro Plus Separator 39 DISH Pro Wiring Diagrams 128 Dual Mode 2 23...

Page 175: ...dulator Setup 37 Open and Close 58 Phone System 38 Preferences 13 Program Guide 10 58 62 Selecting a Choice 60 System Setup 12 Themes and Search 7 10 59 Mode Button 23 Mode Buttons 111 113 114 Mode Indicator 23 Modes Dual 23 27 49 67 83 94 Single 2 19 23 27 57 68 79 94 Switching 52 Modulator Setup 37 Moving DISH Network Logo 5 Mute Button 53 111 115 N Nearby TV 2 49 Changing Output Channels 37 Coa...

Page 176: ...cording 23 Recover Button 35 Remote Control 27 TV2 Connections 25 TV2 Power 23 Resetting the Receiver to Factory Default Settings 102 Resetting Your Receiver 117 S Satellite In 26 Search 91 92 Select Button 54 112 115 Selecting a Choice in a Menu 60 Settings Factory Default 102 Shared View 51 Showing Adult Channels 98 Single Mode 19 23 27 57 68 79 94 Skipped Timers 72 Smart Card Door 23 Special Co...

Page 177: ... Changing Output Channels 37 Coaxial Connections 29 Locking and Unlocking the Front Panel 97 Power 23 RCA and S Video Connections 30 TV1 Connections 24 Channel 3 4 Out 24 RCA Out 24 S Video Out 24 TV Antenna Cable In 25 TV1 Power 23 TV2 Changing Output Channels 37 Recover Button 35 TV2 Connections CH 21 69 Out 25 31 Power 23 RCA Out 26 U UHF Antenna 28 Unlocking Receiver Front Panel 97 Unlocking t...

Page 178: ...tant System Information menu see Ordering Your Program Packages Remote Control Settings TV Channel Settings Purchase Location Name Purchase Location Telephone Number Receiver Serial Number Receiver Conditional Access Number Smart Card Conditional Access Number Remote Control 1 Remote Control 2 Remote Control Address SAT Mode TV Code TV Mode VCR Code VCR Mode Auxiliary Code AUX Mode TV1 Channel 3 o...

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