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PLEASE NOTE: 6.5GB IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT 

TO CHANGE WITHOUT NOTICE. PLEASE VISIT WWW.ECCOTEMP.COM/SUPPORT FOR MORE INFORMATION.

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Support: 

Support.Eccotemp.com

Shop Online: 

www.Eccotemp.com

WARRANTY CONTINUED

V. DISCLAIMER OF WARRANTIES AND RESPONSIBILITY FOR DAMAGES 

EXCEPT AS PROVIDED IN THIS LIMITED WARRANTY, ECCOTEMP MAKES NO WARRANTY, EXPRESS OR IMPLIED, TO ANY

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ONE AS TO FITNESS FOR ANY PURPOSE, MERCHANTABILITY, DESIGN, CONDITION, CAPACITY, PERFORMANCE, OR ANY 

OTHER ASPECT OF THE PRODUCT OR ITS MATERIAL OR WORKMANSHIP. ALL IMPLIED WARRANTIES WHICH MAY EXIST, 

NOTWITHSTANDING THIS DISCLAIMER, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. THIS LIMITED 

WARRANTY IS MADE IN LIEU OF ALL OTHER GUARANTEES, WARRANTIES, REPRESENTATIONS, CONDITIONS, OBLIGA

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TIONS, OR LIABILITIES, EXPRESS OR IMPLIED.
ECCOTEMP SHALL NOT BE LIABLE, EITHER IN CONTRACT OR TORT, FOR ANY DIRECT, INDIRECT, INCIDENTAL OR CONSE

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QUENTIAL DAMAGES, OR ANY LOSS, DAMAGE, OR INJURY TO PERSONS, INCLUDING DEATH, PROPERTY, OR THINGS, OR 

FOR DAMAGES OF ANY KIND OR NATURE INCLUDING BUSINESS INTERRUPTION, INCONVENIENCE OR LOSS OF ANTIC

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IPATED PROFITS OR SAVINGS OCCASIONED BY OR ARISING OUT OF THE USE, MISUSE, NONUSE, REPAIR, REPLACEMENT 

OR DELAY IN DELIVERY OF THE PRODUCT. ECCOTEMP SHALL NOT BE LIABLE FOR THE COST OF ANY WORK DONE BY 

PURCHASER OR OTHERS TO THE PRODUCT.

warranties or incidental or consequential damages. In such jurisdictions, the limitations or exclusions do not apply to the 

Owner. The Owner may also have other rights that may vary by jurisdiction.

VI. EXCLUSIONS

The following exclusions apply to this Limited Warranty:
1. A repair, replacement, or refund will not be provided under this Limited Warranty unless the Product containing the 

defective component is properly installed and maintained according to Eccotemp’s Installation Manual and Use & Care 

Manual and in compliance with all applicable federal, state/province, and local laws, regulations, codes, policies, and 

licensing requirements. Any abuse, misuse, alteration, neglect, or misapplication of the Product will render this Limited 

Warranty null and void. 
2. A repair, replacement, or refund will not be provided if the Product is damaged by services performed by third party 

service providers other than Eccotemp Systems. 
3. Eccotemp systems is not responsible for any expenses arising from labor services, including but not limited to, installa

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tion or removal services due to a warranty claim.
4. A repair, replacement, or refund will not be provided if the Product is used in a hot water circulation loop, in series with 

a circulation system, where an on-demand recirculation system is incorporated, or in any other corrosive or otherwise 

destructive environment where the Product is not intended to be used as set forth in Eccotemp’s Installation Manual and 

Use & Care Manual. 
5. A repair, replacement, or refund will not be provided if the Product is damaged as a result of improper installation, 

6. A repair, replacement, or refund will not be provided if the Product is damaged as a result of improper use, including 

freezing within the unit or surrounding piping, incorrect sizing for the application, scale build up, or incorrect gas and/or 

water pressure. 
7. This Product shall not be used as a pool or spa heater. Use of the Product as a pool or spa heater shall be considered 

misuse and will render this Limited Warranty null and void.
8. A repair, replacement, or refund will not be provided if the Product is damaged by the use of non-potable, untreated or 

poorly treated well water, or water with high PH levels or hardness levels in excess of 12 grains per gallon (200 mg/L). 
9. A repair, replacement, or refund will not be provided under this Limited Warranty if the original serial number on the 

Product has been removed or altered in a way that causes the serial number to not be readily determined. 
10. Eccotemp will not pay electricity or fuel costs, or increases in electricity or fuel costs, for any reason whatsoever, in

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cluding additional or unusual use of supplemental electrical heat.
11. Eccotemp will not be responsible for any default or delay in performance under this Limited Warranty caused by any 

factor or contingency outside of its control.

VII. MISCELLANEOUS 

No agent, employee or representative of Eccotemp has any authority to bind Eccotemp to any representation or warran

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ty concerning the Product not contained in this Limited Warranty. Eccotemp reserves the right and authority to change, 

modify or alter this warranty at any given time.

VIII. FOR CUSTOMERS WITH A HOME WARRANTY

Often your home warranty will assist in covering some of the fees related to your home appliances, such as your water 

heater. Be sure to check with your home warranty company for assistance prior to reaching out to Eccotemp.

Eccotemp Systems ,LLC

Limited Warranty Information

Model (s): 6.5GB ING/ILP Whole Home Tankless Water Heater

Summary of Contents for 6.5GB BUILDER Series

Page 1: ...ER SERIES WHOLE HOME TANKLESS HOT WATER HEATER INSTALLATION USE AND CARE INSTRUCTIONS 100 F INDOOR MANUAL Wash Down Apartment Condos Tiny House Office Cabins Mid Size Home Whole Home Town Home 6 5GB L...

Page 2: ...causing property damage personal injury or death Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliances WHAT TO DO IF YOU SMELL GAS Do not...

Page 3: ...our un fonc onnement s curitaire du chauffe eau la soupape de d charge ne doit pas tre enlev e ou bouch e UTILISATION L INT RIEUR SEULEMENT Eccotemp Systems LLC 315 A Industrial Road Summerville SC 29...

Page 4: ...on on If You Need Service Do not destroy this manual Please read carefully and keep in a safe place for future reference Recognize this symbol as an indication of Important Safety Information Californ...

Page 5: ...many important safety messages in this manual and on your water heater Always read and obey all safety messages This is the safety alert symbol Recognize this symbol as an indication of Important Safe...

Page 6: ...ding flue terminal inspection DANGER PROPERLY INSTALL WATER HEATER Installation DO NOT Install water heater where flammable products will be stored or used unless the main burner flame Is at least 18...

Page 7: ...temperature on remote control The remote control was set at 110 F before it was shipped from the factory The illustration to the bottom left illustrates the Remote Control and how to adjust the water...

Page 8: ...ified for any other fuel type LPG water heaters should not be installed below grade for example in a basement if such installation is prohibited by federal state and or local laws rules regulations or...

Page 9: ...water heater Use this water heater only for its intended purpose as described in this Use and Care Manual Be sure your water heater is properly installed in accordance with local codes and the provide...

Page 10: ...heater should be properly grounded The water heater must be located so it is not subject to physical damage for example by moving vehicles area flooding etc The water heater must be installed vertica...

Page 11: ...ents are released that will shorten the life of any gas burning appliance Propellants from common spray cans or gas leaks from A C and refrigeration equipment are highly corrosive after passing throug...

Page 12: ...sidewalk or paved driveway that is located between two single family dwellings This water heater is strictly forbidden to be installed outdoors and in the bathroom The water heater shall not be instal...

Page 13: ...nd gas to make sure the outlet water temperature is consistent Low start up water pressure Flame out protection if the water heater flames out suddenly it will cut off the gas automatically to make su...

Page 14: ...pe work must be used between the outlet of the water heater and first outlet Shown below The hot water line should be insulated with armaflex or similar pipe insulation When the installation is comple...

Page 15: ...he hot water system the temperature rises continuously and the volume of water expands If the system is equipped with an expansion tank or a flexible connection bellows can absorb a part of the expans...

Page 16: ...a gas leak test either by applying soapy water to all gas fittings and observing for bubbles or by using a gas leak detection device PLEASE NOTE 6 5GB IS FOR INDOOR PERMANENT INSTALLATIONS ONLY THIS M...

Page 17: ...can be installed horizontally or vertically but it cannot make pressure outlet facing upwards otherwise it cannot work normally It is forbidden to block its outlet The dirt will directly affect the no...

Page 18: ...ed off if necessary If the cord supplied with this appliance must be replaced it must be replaced with the correct appliance wiring material supplied by the Manufacturer When servicing or replacing pa...

Page 19: ...R YOUR SAFETY READ BEFORE OPERATING Check the GAS and WATER CONNECTIONS for leaks before startup for the first time Open the main gas supply valve to the unit using only your hand to avoid any spark N...

Page 20: ...lose the gas valve When the power is reset the water heater with the remote control can be started by the remote control and the water heater without the remote control can be started after re opening...

Page 21: ...ert the filter back into the cold water inlet Securely screw the drain plugs back into place Hand tighten only Remove by turning counter clockwise and then clean and replace 1 Turn off the water inlet...

Page 22: ...lve fully open 3 Is the filter on cold water inlet clean 4 Are the fixtures clean of debris and obstructions Fluctuation in hot water temperature 1 Is the filter on cold water inlet clean 2 Is the gas...

Page 23: ...heater After restarting and it is not operating normally please notify the after sales service staff maintenance Error Code Fault description and handling method E0 Water temperature probe fault E1 Fl...

Page 24: ...higher temperatures Water is too hot during the summer Incoming water temperature is too high and the incoming flow is too low It may cause the hot water to be too hot Please adjust the flow to be mo...

Page 25: ...rt Eccotemp com Shop Online www Eccotemp com 1 Service shall be carried out only by authorized personnel and the appliance shall not be modified 2 The appliance must be installed commissioned and serv...

Page 26: ...nt or refund will be issued Any return for refund must be approved by Eccotemp s Customer Service team prior to shipping the Product back to Eccotemp Please refer to Returning Your Product For Repair...

Page 27: ...for any expenses arising from labor services including but not limited to installa tion or removal services due to a warranty claim 4 A repair replacement or refund will not be provided if the Product...

Page 28: ...315 A Industrial Road Summerville SC 29483 1 866 356 1992 Eccotemp 2022 All Rights Reserved Printing Version 1 3...

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