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Eaton PDI WaveStar TFA Static Transfer Switch Installation and Operation Manual P-164001113—Rev 01
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We understand that service plans are not “one size fits all.” That’s why we offer a broad range of service
options, designed to meet the varied requirements and applications of businesses of all shapes and sizes.
Eaton can modify your contract on variables such as number of PM visits per year, scope of coverage,
response time and length of contract.
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Eaton employs 250+ field technicians with an average tenure of more than ten years. Eaton CSEs are
experts on Eaton products and receive ongoing product training and certification. Our technicians have
expertise in power, electrical engineering, software and connectivity, batteries, UPSs and related products,
and can deliver advanced troubleshooting and a reduced mean time to repair.
When you rely on an Eaton service plan, rest assured that every factory-trained field technician stocks a solid
inventory of parts to remedy emergencies.
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In most cases the customer will be covered by startup service or Maintenance Contracts, however, there may
be times when the customer needs Eaton service and lacks the benefits that these two packages provide.
Therefore, Eaton provides Time and Material coverage for those in need of our customer support engineers.
Summary of Contents for PDI WaveStar TFA STS 250-600A
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