IQ 100 Series ((130/140/150) Meter
Support Services
User and Installation Manual IM02601003E - July 2010 www.eaton.com 9
Support Services
Support Services
The goal of Eaton is to ensure your greatest possible satisfaction
with the operation of our products. We are dedicated to
providing fast, friendly and accurate assistance. That is why we
offer you so many ways to get the support you need. Whether
it’s by phone, fax or e-mail, you can access Eaton’s support
information 24 hours a day, seven days a week. Our wide range
of services is listed below.
You should contact your local distributor for product pricing,
availability, ordering, expediting and repairs.
Website
Use the Eaton website to find product information. You can also
find information on local distributors or Eaton’s sales offices.
Website Address
www.eaton.com/electrical
EatonCare Customer Support Center
Call the EatonCare Support Center if you need assistance with
placing an order, stock availability or proof of shipment,
expediting an existing order, emergency shipments, product
price information, returns other than warranty returns, and
information on local distributors or sales offices.
Voice: 877-ETN CARE (386-2273) (8:00 am – 6:00 pm EST)
FAX: 800-752-8602
After-Hours Emergency: 800-543-7038
(6:00 pm – 8:00 am EST)
If you are in the US or Canada, and have OI or PLC questions,
you can take advantage of our toll-free line for technical
assistance with hardware and software product selection,
system design and installation, and system debugging and
diagnostics. Technical support engineers are available for calls
during regular buiness hours.
