19
Compass sit-to-stand
Installation Manual
COMPASS SIT-TO-STAND INSTALLATION MANUAL
Eaton.com/compass
SECTION IV – Operation
cont’d.
D. Troubleshooting the lift motor system
WARNING
THE LIFT MOTOR SYSTEM COULD CAUSE
DAMAGE, PERSONAL INJURY IF NOT FAMILIAR
WITH EQUIPMENT OR TASK AT HAND. FOLLOW
ALL INSTRUCTIONS OR IF THE PROBLEM
PERSISTS. DISCONNECT THE AC POWER. CONTACT
TECHNICAL ASSISTANCE FOR HELP USING THE
CONTACT INFORMATION IN SECTION 1 OF THE
INSTALLATION GUIDE.
NOTICE
THE DESK LIFT MOTORS HAVE SENSORS THAT WILL DETECT
AN OBSTRUCTION WHEN MOVING. IF THE WORK-SURFACE
IS JARRED DURING OPERATION OR AN OBSTRUCTION IS
SENSED, THE WORK SURFACE WILL STOP MOVEMENT AND
BEGIN TO MOVE IN THE OPPOSITE DIRECTION.
1. Lift system moves in one direction only:
•
Disconnect the AC power – allow at least 15
minutesbefore reconnecting� Reconnect the AC power�
•
Press the down button on the control pad to reinitialize
the lift system� This may require multiple attempts� (see
SECTION IV – C for initialization of the lift system)
•
IF THE PROBLEM PERSISTS. DISCONNECT THE AC POWER.
CONTACT TECHNICAL ASSISTANCE FOR HELP USING
THE CONTACT INFORMATION IN SECTION 1 OF THE
INSTALLATION GUIDE.
2. Lift system motors are not in sync:
•
Disconnect the AC power – allow at least 15 minutes
before reconnecting� Reconnect the AC power�
•
Press the down button on the control pad to reinitialize
the lift system� This may require multiple attempts� (see
SECTION IV – C for initialization of the lift system)
•
If not all of the lift motors respond, remove the AC power�
Disconnect the motor cable (both ends) of the lift motor
that is out of sync� Reconnect that motor cable� (ensure
that you here a ”click” from both cable connectors)
•
Reconnect the AC power� Press the down button on the
control pad to reinitialize the lift system� This may require
multiple attempts� (see SECTION IV – C for initialization
of the lift system)
•
IF THE PROBLEM PERSISTS. DISCONNECT THE AC POWER.
CONTACT TECHNICAL ASSISTANCE FOR HELP USING
THE CONTACT INFORMATION IN SECTION 1 OF THE
INSTALLATION GUIDE.
3. Lift system does not operate up or down:
•
Disconnect the AC power – allow at least 15 minutes
before reconnecting� Reconnect the AC power�
•
Press the down button on the control pad to reinitialize
the lift system� This may require multiple attempts� (see
SECTION IV – C for initialization of the lift system)
•
If the lift motors do not respond, remove the AC power�
Disconnect each of the motor cables (both ends)�
Reconnect each of the motor cables� (ensure that you
here a ”click” from all of the cable connectors)
•
Remove and reconnect the control pad cable� (ensure
that you here a “click” when it is reconnected to the
controller)
•
Reconnect the AC power� Press the down button on the
control pad to reinitialize the lift system� This mays require
multiple attempts� (see SECTION IV – C for initialization
of the lift system)
•
IF THE PROBLEM PERSISTS. DISCONNECT THE AC POWER.
CONTACT TECHNICAL ASSISTANCE FOR HELP USING
THE CONTACT INFORMATION IN SECTION 1 OF THE
INSTALLATION GUIDE.
