I n s t a l l a t i o n & P r o g r a m m i n g M a n u a l
40
Extension locking
Each extension may be locked from accessing external lines by entering the lock code *7*#. It may
be unlocked by dialling the code *7* PIN #, where PIN is a 3-digit code unique to each extension.
The PIN numbers for each extension are programmed as follows:
Default
Each extension may use any 3-digit code to unlock an extension.
Program extension lock PIN code
Reset extension lock PIN code to allow any 3 digits
Until a PIN number has been programmed to an extension, the unlock
code may use a PIN of any 3 digits and the code will be accepted.
External Call Diversion
External call diversion or exchange line call forwarding, allows an incoming call to be automatically
routed to an external number using a second exchange line. Two warning tones are heard at 10
seconds and then 5 seconds before a time limit of 30 seconds expires. An informed calling party can
then extend this call duration by pressing keys digits 1 to 9, to increase the call time in multiples of 30
seconds. E.g. pressing '4' will increase the call length by 2 minutes before it is cut off. An interrupted
dial tone is heard at all extensions when this facility is in operation. When the optional ISDN line
card is used then the timeout does not apply when the call forwarding is ISDN to ISDN. This is
because the ISDN Network ensures a correct disconnection of the call.
The external call diversion number is also accessible to incoming callers through the DISA service,
see page 30.
Note: this setting will override both Automatic Answering or Courtesy service on an exchange line.
Default
Exchange line call forwarding is not set up. All numbers are empty.
Step 1
: Program a call divert number
Program call forward number
System Settings
Exch divert number
Reset call forward number
Program and verify call forward number
Step 2
: Set exchange lines to divert
Switch on call forward feature on line N
General Settings
Set diversion on line N
Switch off call forward feature on line N
Step 3
: Switch on external divert feature
Switch on call forward feature
General Settings
Exch diversion Off/On
Off
Switch off call forward feature
General Settings
Exch diversion Off/On
On
Fax Call Handling
If a fax machine is fitted to the system then the extension must be programmed as a fax extension. If
a Fax/Voice Card is fitted then automatic fax detection and transfer to the fax extension can operate.
This can allow a line to be shared with voice calls.
ext PIN
ext
PIN
number
PIN
Key
line =
0 for all exchange lines
1 - 6 for single exch. line
ans_type =
1 for enable call forward
with tone
2 for enable call forward
with call diversion
message
number =
external number to dial
(max 25 digits)
PIN
number
line, ans_type
line
