S e c t i o n 2 – U s i n g a n E x t e n s i o n
13
Put a call on exclusive hold
While on a call press the recall button, you may then dial another number to make an enquiry call. If
the extension hangs up the call will ring back your extension immediately.
Retrieve a call on exclusive hold
Press recall.
Last Number Redial
Redial last number
Dials the last external number phoned from this extension. An external line will be seized
automatically.
Delete last number from system memory
The last number will be deleted from the system memory, the 500 code above will no longer
function.
Each telephone may have a redial store of its own, independent from the system redial.
You must erase this too to ensure the last dialled number is kept confidential.
Note that if a specific line was seized to dial the last number then the phones redial key will
try to seize the same line. It will give busy tone if this line is in use, even if other lines are
free. If ‘0’ is used to seize a line then a free line will be used automatically.
Lock Extension
It is possible to lock an extension so that it is not possible to make or receive external calls,
depending on the system programming. To return to normal operation the user must unlock the
extension with a unique PIN number.
Lock an extension
Enter the code. No further calls may be made from this extension.
Unlock an extension
Enter the code, including the PIN number. The system administrator will provide this. It is now
possible to make and receive calls as normal.
Note that it is always possible to dial internally from a locked extension and to dial the
emergency services.
Paging
A paging call can be made to all terminals. This will connect a call in handsfree mode without waiting
for a user to answer. The system administrator must enable this feature for your extension before it
can be used. A brief warning ring will be heard by the called person before the page is connected.
Page a single terminal extension directly
Dial 1*, followed by the extension number.
Page a single terminal extension if no answer
Dial an extension, then dial 1 during the first 10 seconds of ringing tone.
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on call
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on call
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confirmation tone
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PIN
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confirmation tone
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ext
ext
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ringing
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