Motorola MD 491R - 174; 2.4GHz CORDED/CORDLESS PHONE SYSTEM User Manual Download Page 1

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User’s Guide >

MD490 Series

Digital 2.4 GHz

Cordless Telephone System

4110W32o.book Page 1 Wednesday, July 16, 2003 2:02 PM

Summary of Contents for MD 491R - 174; 2.4GHz CORDED/CORDLESS PHONE SYSTEM

Page 1: ...User s Guide MD490 Series Digital 2 4 GHz Cordless Telephone System ...

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Page 3: ...r your records For warranty service of your Motorola product you will need to provide a copy of your dated sales receipt to confirm warranty status Registration is not required for warranty coverage For a large print version of this guide or for product related questions please call 1 800 353 2729 in the USA 1 888 390 6456 TTY Text Telephone On the Web www motorola com cordless MOTOROLA and the St...

Page 4: ...formation a product identifier in the form US AAAEQ TXXXX You must upon request provide this information to your telephone company The digits represented by in the product identifier indicate the Ringer Equivalency Number REN for this equipment The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone ...

Page 5: ...ephone network the telephone company shall where practicable notify you that temporary discontinuance of service may be required Where prior notice is not practical and the circumstances warrant such action the telephone company may temporarily disconnect service immediately In case of such temporary discontinuance the telephone company must 1 Promptly notify you of such temporary discontinuance 2...

Page 6: ...energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment on and off the user is encouraged to try to corr...

Page 7: ...Problems This booklet is available from the U S Government Printing Office Washington D C 20402 Please specify stock number 004 000 00345 4 when ordering copies The FCC requires this product to be serviced only by Motorola or its authorized service agents Changes or modifications not expressly approved by Motorola could void not only the user s authority to operate the equipment but also the limit...

Page 8: ... the power cord so that it will not be walked on 5 Never insert objects of any kind into the product slits as that may result in fire or shock 6 Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning 7 Do not disassemble this product If service or repair work is required contact the Motorola address found in the back of...

Page 9: ...ture reference 2 Follow all warnings and instructions marked on the product 3 Do not install this product near a bath tub sink or shower 4 Operate this phone using only the power source that is indicated on the marking label If you are unsure of the power supply to your home consult with your dealer or local power company 5 Do not place this product on an unstable cart stand or table This product ...

Page 10: ...tery Safety Instructions Do not burn disassemble mutilate or puncture the battery The battery contains toxic materials that could be released resulting in injury Caution There is a risk of explosion if you replace the battery with an incorrect battery type Use only the battery that came with your phone or an authorized replacement recommended by the manufacturer Keep batteries out of the reach of ...

Page 11: ... the Displays 18 Base Station Display 18 Expansion Handset Display 18 Setting Up Your Phone and Expansion Handsets 19 Installing Batteries in the Handsets 19 Charging the Expansion Handsets 20 Registering an Expansion Handset 20 Personalizing Your Phone System 21 Setting the Ring Tone and Ring Volume 21 Naming the Base Station or an Expansion Handset 22 Entering Text 24 Storing Area Codes for Call...

Page 12: ...Redialing a Number 31 Finding a Lost or Misplaced Handset 31 Saving a Number in the Phonebook 32 Private Phonebooks 32 Shared Phonebooks 32 Calling a Number from the Phonebook 34 Editing a Phonebook Entry 34 Deleting a Phonebook Entry 35 Inserting Pauses in a Number 35 Using Caller ID 35 Reviewing the List of Caller ID Calls 36 Store a Caller ID Number in the Phonebook 37 Deleting Caller ID Calls ...

Page 13: ...om the Base Station 43 Checking Messages from an Expansion Handset 44 Checking Messages Remotely from a Touch Tone Phone 45 Advanced Features 47 Conference Calling 48 Using the Intercom 49 Intercom Setup 49 Handset to Handset Intercom 50 Transferring a Call from One Handset to Another 51 Unannounced Transfer 51 Announced Transfer 51 Using the Handset as a Walkie Talkie 52 Monitoring a Room 53 Moto...

Page 14: ...each expansion handset Charge the battery for about 12 hours before initial use 6 Register expansion handsets to the base station 7 Set the ring tone date time and other features of your expansion handset s and base station Place the Base Station Away from electrical appliances such as a TV personal computer or another cordless phone In a high and central location with no obstructions such as wall...

Page 15: ...ing you press the cover latch with a screwdriver to lift and remove the battery cover 2 Insert 4 AAA alkaline batteries into the battery compartment 3 To replace the cover insert the tabs of the cover into the slots and press down until the cover clicks into place 4 Plug the power cord into the back of the base station and into an outlet 5 Plug one end of the telephone line cord into the jack on t...

Page 16: ...a flat surface 1 Remove the twist tie from the phone cord Do not unfold the cord 2 Untuck both ends of the cord 3 Hold the folded cord at the center and insert it into the back of the wall mount bracket 4 Plug the telephone cord into the phone jack on the wall 5 Hang the wall mount bracket on the phone wall plate ...

Page 17: ...telephone cord into the back of the base station 7 Plug the power cord into a power outlet if not already plugged in 8 Insert the guide rail on the wall mount into the slot on the bottom of the base station and push until it snaps into place 031656o ...

Page 18: ...oice mail charge page memo 031388o Navigation key Record a memo Left soft key Right soft key i Play stop message h Skip backwards g Skip forwards f Delete message Page a handset Intercom Handsfree Left soft key Right soft key Left soft key function Right soft key function Navigation key ...

Page 19: ...you move from one screen to the next In this guide soft key functions are shown as the function name followed by a for example press CHANGE a Using the Navigation Key c is used to scroll up and down through menu items a list of settings and other screens On expansion handsets points to the currently selected item and b indicates there are more items above and below the currently selected item Pres...

Page 20: ...y 9 04 26 PM 09 26 Base 1 PHONEBK MENU 6 Calls Time Ringer off Left soft key function Battery meter Date Base name Number of Caller ID records Right soft key function Answer ON Answering Machine status 2 Msg Number of New Messages 9 04 26 PM 09 26 Handset 1 PHONEBK MENU 6 Calls Time Ringer off Left soft key function Battery meter Date Handset name Number of Caller ID records Right soft key functio...

Page 21: ...se and into an outlet wherever you want to place the handset Installing Batteries in the Handsets Important Before installing or handling batteries read the Battery Safety Instructions on page 8 1 Remove the battery cover by pressing on the recess and sliding down and off the handset 2 Plug the connector into the receptacle 3 Insert the battery pack into the compartment 4 Slide and snap the batter...

Page 22: ...ring an Expansion Handset You can have up to 4 expansion handsets registered to a base station If you try to register a 5th handset Too Many Handsets displays You only need to register new accessory handsets you add to your phone system To register a new handset Action 1 Press OK a 2 Press and hold PAGE on the base station for at least 6 seconds or until you hear a long beep and see the expansion ...

Page 23: ... tone works only if you subscribe to caller ID service from your local telephone company Action 1 Press MENU a 2 Scroll to Ringer and press SELECT a 3 The Day Volume displays This is the ringer volume from 6 am to 9 pm Press CHANGE a to scroll through the settings off low medium high Each volume level plays as you press CHANGE a Stop at the volume level you want to set 4 Scroll down c to advance t...

Page 24: ...CHANGE a to scroll through the ring tones Each tone plays as you select CHANGE a Stop at the ring tone you want to set then press DONE a 7 Scroll down c to advance to the Phonebook Tone This is the sound for incoming calls from numbers stored in your phonebook You must subscribe to caller ID service from your local telephone company for this ring tone to work Press DONE a to confirm 8 Press CHANGE...

Page 25: ... to Name handset or Name base then press SELECT a 3 Use the keypad to enter the new name up to12 characters The flashing underline shows the input cursor position Press DELETE a to backspace and erase characters to the left of the input cursor see Entering Text section below 4 Press DONE a 5 Press EXIT a to return to the standby screen or c to scroll to a different menu option ...

Page 26: ...you subscribe to caller ID service from your local phone company You can store up to 5 area codes to make it easy to dial numbers from your list of caller ID calls Each area code can be 7 digit format You do not have to dial the area code to call numbers in this area code 10 digit format You have to dial the 3 digit area code 7 digit phone number to call numbers in this area code Button Number of ...

Page 27: ...umber will then be in the correct format for you to dial directly from the call list without any reformatting Action 1 Press MENU a 2 Scroll to Loc area code and press SELECT a 3 Enter the first area code 4 Press FORMAT a to scroll through the formats Stop at the format you want to set for the area code then scroll down c to move to the next area code 5 Repeat steps 3 and 4 to store up to 4 more a...

Page 28: ... digits for the minutes so use a leading 0 for 1 digit values 4 Press AM PM a to switch between am and pm Note This applies only if using a 12 hour clock 5 Scroll down c to move the next field 6 Press CHANGE a to change the time format 12 or 24 hour clock Scroll down c to move to the next field 7 Press CHANGE a to select date format MM DD or DD MM 8 Scroll down c to move the next field 9 Enter the...

Page 29: ...Action 1 Press MENU a 2 Scroll to Language and press SELECT a 3 Press c until points to the language you want to set English French Spanish or Portuguese 4 Press DONE a 5 Press EXIT a to return to the standby screen or c to scroll to a different menu option Action 1 Press MENU a 2 Scroll to Tone Pulse 3 Press c or CHANGE a to switch between Tone and Pulse 4 Press DONE a 5 Press EXIT a to return to...

Page 30: ...he call When you are finished talking place the handset back on the base station or press OFF to hang up Press ON or Handsfree to answer a call using the speakerphone If you have call waiting service press ON to answer a second call Making a Call Using the Speakerphone on the Base Station Press Handsfree dial the number When the speakerphone is on V appears on the display When you are finished tal...

Page 31: ...r night 9 pm 6 am ringer volume The time of day as set on the phone determines whether you are adjusting the day or night volume To set the time see page 26 Making a Call Using an Expansion Handset The procedure for making a call using an expansion handset is the same as for making one from the base station However when you dial from the base station you can use it in speakerphone mode and by pick...

Page 32: ...tween the Handset and Speakerphone Press Handsfree Muting a Call Press MUTE a To unmute the call press UNMUTE a Putting a Call on Hold Press HOLD a To return to the call press UNHOLD a or ON When a call is on hold you can use the intercom features see page 50 Press to make caller s voice Louder Softer ...

Page 33: ...one number Finding a Lost or Misplaced Handset Press PAGE on the base station All handsets registered to the base station start beeping Press OFF or EXIT a to stop paging all handsets or OK a on the expansion handset to stop paging that individual handset You can also press PAGE on the base station to stop paging all handsets simultaneously Action 1 Press ON 2 Press Redial Action 1 Press Redial 2 ...

Page 34: ...ts or the base station Each private phonebook stores up to 50 names and numbers Shared Phonebooks The shared phonebook is stored in the base station and is accessible by all handsets The shared phonebook stores up to 49 names and numbers Action 1 Press PHONEBK a 2 Scroll c to New Entry and press SELECT a The private phonebook is the default To change phonebooks press the right soft key a For examp...

Page 35: ...shows the last 5 numbers you dialed with the most recent number at the top 2 Press c until points to the number you want to save 3 Press STORE a 4 Enter the name up to 12 characters Press DELETE a to backspace and erase characters to the left of the blinking cursor See page 24 for information on entering text 5 Scroll down c 6 The phone number displays in the Number field To modify the number pres...

Page 36: ...ry you want to dial 3 Press ON Handsfree or pickup the corded handset on the base Action 1 Press PHONEBK a 2 Press c until points to the entry you want to edit 3 Press OPTIONS a 4 Scroll to Edit and press SELECT a 5 To modify the name press DELETE a to backspace and erase characters to the left of the blinking cursor See page 24 for information on entering text 6 Scroll down c to move to the phone...

Page 37: ...oing into a voicemail system Using Caller ID Note You must subscribe to caller ID service from your local telephone company to use the caller ID features of your phone If you subscribe to caller ID service the caller s name and or number are displayed when you receive an incoming call If no caller ID information was sent from the phone company or you do not subscribe to caller ID service the displ...

Page 38: ...ormat displays For example if a number you want to call is stored with the area code 10 digits but you do not use the area code to call this number press FORMAT a until the number appears without the area code 7 digits For information on dialing formats see page 24 Action 1 Press c to enter the recent calls list The most recent call is listed first 2 Press c to review more calls 3 To call the numb...

Page 39: ...ee page 24 for information on entering text Action 1 From the caller ID list press OPTIONS a 2 Scroll c to STORE and press SELECT a 3 The caller s name displays in the Name field You can modify the name before storing it 4 When the name is correct as you want to store it press c to scroll down 5 The caller s phone number displays in the Number field You can modify the number before storing it 6 Wh...

Page 40: ...m the caller ID list press OPTIONS a 2 Scroll c to Delete to delete the current caller ID entry or Delete All to delete all caller ID calls and press SELECT a Note If deleting all calls press YES a at the Delete All prompt 3 Press NO a to return to the caller ID list ...

Page 41: ...tion Setting Up the Answering Machine All of the features of the answer machine are located in the Ans mach setup menu To get to this menu Turning the Answering Machine On or Off Action 1 From the standby screen press MENU a 2 Scroll c to Ans mach setup and press SELECT a Action 1 Go to the Ans mach setup menu 2 Scroll c to Answer ON OFF and press SELECT a 3 Scroll c to select ON or OFF and press ...

Page 42: ... OGM Changing the Outgoing Message Action 1 Go to the Ans mach setup menu 2 Scroll c to Outgoing Msg and press SELECT a 3 Scroll c to Record OGM and press SELECT a 4 Press YES a to record your message 5 Press END a when finished Press REPLAY a to listen to the message 6 Press EXIT a twice to return to the standby screen or press c to scroll to a different feature Action 1 Go to the Ans mach setup ...

Page 43: ...different feature Note To play the current outgoing message select Play OGM from the Outgoing Msg menu Action 1 Go to the Ans mach setup menu 2 Scroll c to Outgoing Msg and press SELECT a 3 Scroll c to Erase OGM and press SELECT a 4 Press YES a 5 Press EXIT a twice to return to the standby screen or press c to scroll to a different feature Note To play the current outgoing message select Play OGM ...

Page 44: ...tion 1 Go to the Ans mach setup menu 2 Scroll c to Ring Number and press SELECT a 3 Scroll c to select 3 4 5 or 6 rings and press DONE a 4 Press EXIT a twice to return to the standby screen or c to scroll to a different feature Action 1 Go to the Ans mach setup menu 2 Scroll c to Security ID and press SELECT a 3 Enter a 3 digit number and press DONE a 4 Press EXIT a twice to return to the standby ...

Page 45: ...ing the Answer Machine Checking Messages from the Base Station Action 1 Go to the Ans mach setup menu 2 Scroll c to scroll to Voice prompt and press SELECT a 3 Scroll c to English or French and press DONE a 4 Press EXIT a twice to return to the standby screen or press c to scroll to a different feature Action Press i to play and stop messages Press g to skip forward Press h to skip backward Press ...

Page 46: ...ssages from an Expansion Handset Action 1 Press MENU a scroll c to Messages and press SELECT a 2 Scroll c to the function you want then press SELECT a The selections are 2 Play Stop 3 Skip 4 Answer On Off 5 Memo 7 Repeat menu 0 Erase ...

Page 47: ...n 1 Call your base station 2 When the answering machine picks up the call enter the security ID A synthesized voice prompts you with instructions 3 To skip the voice prompts and operate the base station directly press the appropriate number key on the phone The selections are Press 2 to play stop messages Press 3 to skip forwards Press 1 to skip backwards Press 4 to answer turns the answering mach...

Page 48: ...46 Answering Machine Notes ...

Page 49: ...nnection to a phone line You can place the handset and its charging base anywhere a standard electrical outlet is available With multiple expansion handsets you can Conference call Talk handset to handset on the intercom Set up handsets to automatically answer intercom calls Transfer calls from one handset to another Monitor a room Use 2 handsets as walkie talkies To order expansion handsets call ...

Page 50: ...ond handset is added to the call the display on all handsets shows On conference A maximum of 2 handsets can be on a conference call at the same time Action To connect a second handset to a call press ON or Handsfree on the second handset To join a conference call press ON from the base station To disconnect from the conference call press OFF on either or both handsets ...

Page 51: ...h handset to change this setting Action 1 Press MENU a 2 Scroll to Intercom Setup and press SELECT a 3 Scroll to one of the answering options and press SELECT a No Auto Answer the handset does not automatically answer an intercom page After 1 Ring or After 3 Rings the handset automatically answers and turns on the speakerphone after 1 or 3 rings 4 Press SELECT a 5 Press EXIT a to return to the sta...

Page 52: ... to page all handsets Note If you have only 1 expansion handset pressing the Intercom button automatically pages the base station and vice versa 3 Press PAGE a 4 To answer the page press OK a The first handset to respond is connected If no one answers the page after 2 minutes or if the person you are paging presses EXIT a or OFF No Answer displays on your handset and paging stops 5 When someone an...

Page 53: ...ing the Intercom button automatically pages the other handset and vice versa 4 Press OFF to hang up The call is transferred to the other handset Action 1 Follow steps 1 through 3 above 2 To answer the page on the other handset press OK a 3 Tell the person on the other handset that you are transferring a call then press UNHOLD a The call is transferred to the other handset and all three individuals...

Page 54: ...teps 1 and 2 for both handsets to use walkie talkie mode Action 1 Press MENU a 2 Scroll to Walkie Talkie and press SELECT a 3 Press Intercom on one of the handsets 4 Press the number on the handset keypad that corresponds to the handset you want to use walkie talkie with For example if the handset you want to talk to is named Kitchen 2 press 2 on the keypad 5 To answer the page on the other handse...

Page 55: ...owing the instructions above from the base station To turn off monitoring press CANCEL a or OFF on either handset Note If you answer an incoming call monitoring is turned off Action 1 Place a handset in the room to be monitored 2 On that handset press MENU a 3 Scroll to Monitor Room and press SELECT a The display shows Ready to monitor room 4 On the handset you want to listen from press Intercom T...

Page 56: ...rranty is a consumer s exclusive remedy and applies as follows to new Motorola Products Accessories and Software purchased by consumers in the United States or Canada which are accompanied by this written warranty Products and Accessories Products Covered Length of Coverage Products and Accessories as defined above unless otherwise provided for below One 1 year from the date of purchase by the fir...

Page 57: ...t or the like extreme heat or food c use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions or d other acts which are not the fault of Motorola are excluded from coverage Use of Non Motorola Products and Accessories Defects or damage that result from the use of Non Motorola branded or certified Products Accessories Software...

Page 58: ...tion service or signal you may subscribe to or use with the Products Accessories or Software is excluded from coverage Software Exclusions Software Embodied in Physical Media No warranty is made that the software will meet your requirements or will work in combination with any hardware or software applications provided by third parties that the operation of the software products will be uninterrup...

Page 59: ...te a back up prior to requesting service How to Obtain Warranty Service or Other Information You will receive instructions on how to ship the Products Accessories or Software at your expense to a Motorola Authorized Repair Center To obtain service you must include a a copy of your receipt bill of sale or other comparable proof of purchase b a written description of the problem c the name of your s...

Page 60: ...R IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages or limitation on the length of an implied warranty so the above limitations or exclusions may not apply to you This warranty gives you specifi...

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